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Siemens US2:9810T24V User Manual
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Siemens US2:9810T24V User Manual

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Siemens 9810 series
User manual
7EN05-0390-08
10/2023
www.usa.siemens.com/pds

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Summary of Contents for Siemens US2:9810T24V

  • Page 1 Siemens 9810 series User manual 7EN05-0390-08 10/2023 www.usa.siemens.com/pds...
  • Page 2 Electrical equipment should be installed, operated, serviced and maintained only by qualified personnel. No responsibility is assumed by Siemens Industry for any consequences arising out of the use of this material. A qualified person is one who has skills and knowledge related to the construction, installation, and operation of electrical equipment and has received safety training to recognize and avoid the hazards involved.

  • Page 3: Notices

    • Consult the dealer or an experienced radio/TV technician for help. The user is cautioned that any changes or modifications not expressly approved by Siemens Industry could void the user’s authority to operate the equipment. This digital apparatus complies with CAN ICES-3 (B) /NMB-3(B).

  • Page 4: Metering Equipment Symbols

    Metering equipment symbols The following IEC 60417 and ISO 7000 symbols may be used on the metering equipment: Symbol Reference Title and description Earth; ground IEC 60417-5017 To identify an earth (ground) terminal in cases where neither the symbol 5018 nor 5019 is explicitly required. Functional earthing;...
  • Page 5 This manual discusses features of the Siemens 9810 series power meter and provides configuration instructions. Throughout the manual, the term “meter” refers to all models of the Siemens 9810 series meter. All differences between the models, such as a feature specific to one model, are indicated with the appropriate model number or description.

  • Page 6: Table Of Contents

    Table of Contents Notices Metering equipment symbols Safety precautions Meter overview 9810 series overview Measurement accuracy Power quality Root cause analysis and sequence-of-events support Cybersecurity Account management Your meter in an energy management system Communications Supported protocols Meter configuration ION Setup device configuration tool Switching ION Setup to Advanced mode Data display Built-in web server and webpages...
  • Page 7 Metering equipment symbols 9810 series - User manual Operate Monitoring the event log Reporting a security vulnerability Maintain Viewing and downloading an event log Upgrades and security configuration Decommission Wiping the device Overwriting the meter template file Restoring default security configuration Overwriting factory module registers Overwriting communication module registers Disposal, reuse, recycling...
  • Page 8 9810 series - User manual Metering equipment symbols RS-485 configuration Disabling serial communications ports Secure ION ION sessions Modbus Key terms Ethernet Modbus device prerequisites Serial Modbus device prerequisites Your meter as a Modbus client Your meter as a Modbus server Supported Modbus features Modbus implementation Modbus map...
  • Page 9 Metering equipment symbols 9810 series - User manual Deleting an IEC 61850 configuration file Distributed Network Protocol (DNP) DNP supported features and default implementation DLMS/COSEM Inputs/Outputs Inputs/Outputs overview Input/output ION modules Input/output ION modules, ports, and labels Factory configured settings I/O option modules Viewing I/O option module data I/O option module configuration...
  • Page 10 9810 series - User manual Metering equipment symbols Creating custom webpages Deleting custom webpages Loading webpages using ION Setup Loading webpages using SFTP Sample data viewing webpage Sample webpage data viewing result Sample HTML code for data viewing webpage content Sample setup webpage Sample HTML code for setup webpage content Display...
  • Page 11 Metering equipment symbols 9810 series - User manual Default alarms Alarm information Viewing and acknowledging alarms using the display Alarm configuration Alerts Setpoint learning Learning installation mode and learning duration Implementing standard alarm setpoint learning using ION Setup Implementing sag and swell limit learning using ION Setup Implementing transient learning using ION Setup Power quality Power quality configuration...
  • Page 12 9810 series - User manual Metering equipment symbols Extended waveform capture Logging Logging overview Default data logging configuration Revenue Log Historic data logs Loss Log Harmonics logs Energy and Demand Log Daily Nominal Log Rapid Voltage Change Log Sag/swell Log Sg/Sw HS Log Transient Log EN 50160 compliance logs...
  • Page 13 Metering equipment symbols 9810 series - User manual PTP system setting recommendations Star network topology Configuring time information using ION Setup Configuring time information using the display Measurements Energy Demand Instantaneous measurements Harmonics Min/max recording Power quality measurements Disturbance event recording Power quality standards logging Advanced power quality features Power and power factor...
  • Page 14 9810 series - User manual Metering equipment symbols Legacy security support Meter firmware upgrade prerequisites Back up custom meter webpages Back up custom meter frameworks Back up accumulated energy values Download latest ION Setup Connection requirements Meter firmware upgrades Option 1 (recommended) – Upgrading using ZIP file Option 2 –...
  • Page 15 Metering equipment symbols 9810 series - User manual Energy pulsing Verifying accuracy test meter settings Verifying accuracy test Calculate the number of required pulses Percentage error calculation for accuracy verification testing Typical sources of test errors Accuracy verification test points Troubleshooting Setting up Advanced security troubleshooting Option module troubleshooting...

  • Page 16: Safety Precautions

    9810 series - User manual Safety precautions Safety precautions Installation, wiring, testing and service must be performed in accordance with all local and national electrical codes. DANGER HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH Failure to follow these instructions will result in death or serious injury. •...
  • Page 17 Safety precautions 9810 series - User manual WARNING UNINTENDED OPERATION Failure to follow these instructions can result in death, serious injury, or equipment damage. Do not use this device for critical control or protection of persons, animals, property, or equipment. WARNING POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND CONFIDENTIALITY...

  • Page 18: Meter Overview

    The 9810 series advanced energy and power quality meter helps meet the needs of your energy management, power management, and cost management applications. All Siemens 9810 series meters comply with international metering accuracy standards. You can customize your meter by loading specialized frameworks, adding optional modules and incorporating mounting accessories into the physical installation to meet a variety of installation and application needs.

  • Page 19: Your Meter In An Energy Management System

    Record your device's user and password information in a secure location. Your meter in an energy management system As a key piece in your energy management system, the Siemens 9810 series meter provides highly accurate measurements and calculations for a wide variety of power system values, performs analysis on collected data, alerts you of potential issues and integrates with a variety of display and analysis software.

  • Page 20: Switching Ion Setup To Advanced Mode

    9810 series - User manual Meter overview • Use ION Setup in Advanced mode to work directly with modules. Download ION Setup from www.usa.siemens.com/pds. Switching ION Setup to Advanced mode 1. Open ION Setup. 2. Ctrl + click on the meter to select it. This switches ION Setup to Advanced mode.

  • Page 21: Email Notifications

    Commercial references for the 9810 series meter and accessories. Commercial reference Description US2:9810TC 9810 series meter US2:9810RC 9810 series meter with 9810R7DISP remote display US2:9810T24V 9810 series – LVDC meter US2:9810R24V 9810 series – LVDC meter with 9810R7DISP remote display US2:9810TCLVCS 9810 series – LVCS meter US2:9810RCLVCS 9810 series –...

  • Page 22: Terminal Covers

    9810 series - User manual Meter overview For more information on meter types and accessories, refer to your meter’s catalog pages, available from www.usa.siemens.com/pds. Terminal covers The terminal covers enclose the terminals, the conductor fixing screws, and a length of the external conductors and their insulation.

  • Page 23: Cybersecurity

    Cybersecurity 9810 series - User manual Cybersecurity Your device has security capabilities that: • Allow it to be part of a NERC CIP compliant facility. For information on NERC Reliability Standards, go to the North American Electric Reliability Corporation website. •...
  • Page 24 9810 series - User manual Cybersecurity The following table lists the actions we recommend you take to help secure your device in a protected environment, organized by life-cycle stage: Recommended action Defense-in-depth role Plan Review cybersecurity Resources to increase your cybersecurity knowledge and awareness awareness.
  • Page 25 Monitor event logs for suspicious activity and to help identify the Monitor the event log cause of cybersecurity breaches that could lead to a cybersecurity incident. Report a vulnerability to Siemens Industry. Maintain Keeping your device firmware up to date helps protect you from Apply firmware updates security vulnerabilities.

  • Page 26: Plan

    "Device security capabilities" on page 28 • "Security risks and mitigation strategies" on page 31 Cybersecurity awareness Knowledge is the first step to help prevent cyber intrusions. Review the following to increase your cybersecurity awareness: • Cybersecurity at Siemens website 7EN05-0390-08...

  • Page 27: System Defense-In-Depth Assumptions

    Cybersecurity 9810 series - User manual Subscribe to Siemens security advisories Register for Siemens security advisories on the Siemens ProductCERT and Siemens CERT website. System defense-in-depth assumptions Defense-in-depth is an information security strategy integrating people, technology, and operations capabilities to establish variable barriers across multiple layers and dimensions in your information technology and control system.

  • Page 28: Device Security Capabilities

    9810 series - User manual Cybersecurity • Zone boundary protection – The control system provides the capability to: Manage connections through managed interfaces consisting of appropriate boundary protection devices, such as proxies, gateways, routers, firewalls, and encrypted tunnels. Use an effective architecture. For example, firewalls protecting application gateways residing in a DMZ.
  • Page 29 Cybersecurity 9810 series - User manual Role in defense-in- Security area Device security capabilities depth These capabilities help • Revenue-lock switch prevent unauthorized access to revenue- • Anti-tamper sealing points related parameters and Physical • LED lock status indicator on the settings or leave clear device evidence that the device...
  • Page 30 9810 series - User manual Cybersecurity Role in defense-in- Security area Device security capabilities depth • Internal time synchronization. • Time source integrity protection and meter configuration event logging. • Timestamps, including date and time, match the meter clock. • The device embeds user information These capabilities when a change is made.

  • Page 31: Security Risks And Mitigation Strategies

    Cybersecurity 9810 series - User manual Role in defense-in- Security area Device security capabilities depth • Machine and human-readable reporting options for current device security settings. • Audit event logs to identify: Meter configuration changes. These capabilities help Energy management system provide a method to events.

  • Page 32: Configure

    9810 series - User manual Cybersecurity Issue Security risk Mitigation strategies User accounts If you do not change the Change the default password of 0 Default account settings default password, (zero) to help reduce unauthorized are often the source of unauthorized access can access.

  • Page 33: Meter Security Configuration

    Cybersecurity 9810 series - User manual Meter security configuration Meter security configuration using ION Setup consists of the following tasks: Open a Security Configuration File Configure the meter security settings Push the updated security settings to the meter Store the updated SCF file Opening a meter security configuration file Meter security settings are stored in an encrypted Security Configuration File (SCF).
  • Page 34 9810 series - User manual Cybersecurity Changing the default password Change the default password of 0 (zero) to help reduce unauthorized access. Default account settings are often the source of unauthorized access by malicious users. Prerequisites: • Open a Security Configuration File in the ION Setup Security wizard.
  • Page 35 Cybersecurity 9810 series - User manual 1. In the ION Setup Security wizard, click Next to navigate to Security Options. 2. In Security Options: Select or clear Enable Web to enable or disable the ability to view meter settings online using webpages.
  • Page 36 9810 series - User manual Cybersecurity 3. Next, either: Continue configuring the meter security settings. Click Finish to push your security configuration changes to the meter. Defining lockout and event timeout A lockout prevents logging into a valid user account after a predefined number of unsuccessful login attempts.
  • Page 37 Cybersecurity 9810 series - User manual 2. Select each protocol and click Edit to change lockout and timeout values for: User lockout after unsuccessful login attempts. Timeout for ION protocol only. 3. Enter a value for the Lockout duration in minutes. 4.
  • Page 38 9810 series - User manual Cybersecurity 2. Click Events. The Event Priorities dialog box opens: 3. For each meter access event priority, set the value according to your reporting requirements. The following table describes the priority value ranges: Priority Description Value range None Not recorded in the event log.
  • Page 39 Cybersecurity 9810 series - User manual Priority Description Value range Produces medium alarm. Medium 128–191 Recorded in the event log and in syslog records. Produces high alarm. High 192–255 Recorded in the event log and in syslog records. 4. Click OK. 5.
  • Page 40 9810 series - User manual Cybersecurity 2. For each user, select the user, and then assign their permissions: See for "Access " on page 29 information on the device access level permissions. 3. Next, either: Continue configuring the meter security settings.
  • Page 41 Cybersecurity 9810 series - User manual NOTICE DATA LOSS Failure to follow these instructions can result in loss of data. Record your device's user and password information in a secure location. 2. For each user that you want to assign or change a password: a.
  • Page 42 NOTE: If you don't store your security changes to a SCF file, your changes are stored on the meter only; no other record of your security configuration is kept. ION Setup stores SCF files in the following folder: C:\ProgramData\Siemens\ION Setup\Security Store your meter’s Security Configuration File (SCF) in a protected location.

  • Page 43: Disabling And Enabling Protocols And Changing Port Numbers

    Cybersecurity 9810 series - User manual Security log file The first time you store a SCF file, ION Setup creates a security log file (SECURITY.LOG) in the \Security folder. The security log file contains the history of security configuration files saved from ION Setup. Use SECURITY.LOG to track meter security configuration changes and to select the correct SCF file for a meter whose security settings you want to edit or use in another meter.

  • Page 44: Verifying The Meter Security Settings

    9810 series - User manual Cybersecurity Verifying the meter security settings Generate a Meter Configuration Report to verify the meter security settings and user privileges. Prerequisites: • Meter connection using ION Setup. • Login credentials. To verify meter security settings: 1.

  • Page 45: Viewing The Device Configuration Checklist

    Cybersecurity 9810 series - User manual Viewing the Device Configuration Checklist View the Device Configuration Checklist to verify that the default password is not being used. To view the checklist: 1. Click Tools > Options. 2. Click the Assistant tab and select the Configuration Checklist check box. Applying security settings to multiple meters A Security Configuration File (SCF) can be applied to other meters.

  • Page 46: Updating Passwords On Multiple Meters

    9810 series - User manual Cybersecurity To apply security settings to multiple meters: 1. Open ION Setup > select the meter > Setup Assistant. 2. Security > Security Mode > Send. The Open Security Configuration file dialog box opens. 3. Open the meter security configuration file. TIP: Open the security log file to determine the SCF file you want.

  • Page 47: Default Meter Security Settings

    Cybersecurity 9810 series - User manual 11. Click Proceed. A result is displayed for each device. 12. Click Save As to save a copy of updated meter passwords in a .txt file. The Save As dialog box opens. 13. Save the file with a unique file name to a protected location. An ION Setup message box opens 14.

  • Page 48: Advanced Security Mode

    9810 series - User manual Cybersecurity Area Setting Default Enabled if Advanced security was used before upgrading meter Advanced security mode firmware to v3.0.0. See "Advanced (advanced.scf) security mode" on page 48 details. Enabled if Standard security was used before upgrading meter firmware to v3.0.0.
  • Page 49 Cybersecurity 9810 series - User manual Security capability Description Use a single account to access the meter with a numeric password for login. Use multiple user accounts with alphanumeric passwords for login User credentials and and configuration changes. password robustness Password range and limit: Any combination of letters and numbers, up to 16 characters.

  • Page 50: Operate

    9810 series - User manual Cybersecurity Username Default password Account description Default administrator. This account has full meter User1 0 (zero) access, including configuration. Default viewer. This account has view only User2 0 (zero) access. User3, User4, ... These user accounts are not activated; they do User50 not have default passwords.

  • Page 51: Reporting A Security Vulnerability

    4. Click Save As to save the log to your local machine or print the event log. 5. Click Close. Reporting a security vulnerability To report a security vulnerability affecting your product or solution, go to the Siemens Vulnerability Handling and Disclosure Process website. Maintain This section contains information on the tasks you should perform periodically to help maintain the security of your meter in a protected environment.

  • Page 52: Upgrades And Security Configuration

    9810 series - User manual Cybersecurity Upgrades and security configuration When meter firmware or ION Setup software is upgraded – Security configuration remains the same until changed, including usernames and passwords. It is recommended security configuration is reviewed after an upgrade to analyze privileges for new or changed device features and revoke or apply them according to your company’s policies and standards.
  • Page 53 Cybersecurity 9810 series - User manual NOTICE LOSS OF ACCESS Failure to follow these instructions can result in loss of access to the device. Ensure you maintain sufficient access to communicate with your device. NOTE: Complete the following tasks in the order listed; overwrite the communications module registers last to maintain meter connectivity.

  • Page 54: Overwriting The Meter Template File

    9810 series - User manual Cybersecurity Overwriting the meter template file 1. Go to www.usa.siemens.com/pds and search for the meter template for your device. 2. Download the ZIP file and extract files. 3. Open ION Setup. 4. Click the meter to select it > Setup Assistant.

  • Page 55: Overwriting Communication Module Registers

    Cybersecurity 9810 series - User manual 5. Type text or characters to replace values for these setup registers by selecting them and click Edit: FAC1 Device Namespace. FAC1 Device Name. FAC1 Owner. FAC1 Tag1. FAC1 Tag2. 6. Click Send. Overwriting communication module registers 1.
  • Page 56 Store the device in a location that is access controlled or monitored if there is potential for reuse. Device recycling Go to www.usa.siemens.com/pds and search for the Product Environmental Profile for your meter type to get instructions on managing e-waste.

  • Page 57: Installation And Commissioning

    This chapter supplements the meter installation guide and provides guidance on commissioning your meter. • See your device installation guide for information related to installation. • See your product catalog pages at Siemens Industry for information about your device, its options, and accessories. • Download updated documentation from www.usa.siemens.com/pds.

  • Page 58: Power System Wiring

    Installation and commissioning 9810 series - User manual DANGER HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH Failure to follow these instructions will result in death or serious injury. • Apply appropriate Personal Protective Equipment (PPE) and follow safe electrical work practices.

  • Page 59: Functional Ground

    9810 series - User manual Installation and commissioning 3 CT wiring For a 3-phase 3-wire system, the meter For a 3-phase 3-wire system, the meter calculates residual current for Ground. measures the residual current for Ground at I4. For a 3-phase 4-wire system, the meter For a 3-phase 4-wire system, the meter calculates residual current for Neutral.

  • Page 60: Lvcs Overview

    This section assumes your meter and LPCTs are already installed. For more information related to installation, refer to the 9810 series – LVCS installation guide at www.usa.siemens.com/pds. This section illustrates two common LPCT configuration scenarios and how they are configured using ION Setup.
  • Page 61 9810 series - User manual Installation and commissioning Configuring LPCT connected directly to conductors I1–I3 1. Open ION Setup > select the meter > Setup Assistant. 2. Click Metering Setup > Basic tab. 3. Set the LPCT CT primary value: a.

  • Page 62: Lpct Compensation

    Minor phase and magnitude compensation can be made using the Instrument Transformer Correction (ITC) module. For more information on the ITC module, see ION Reference, available on www.usa.siemens.com/pds. Removing the display from back-to-back mounting adapter Instructions on how to remove the display, for example, if you want to connect it to another meter.
  • Page 63 9810 series - User manual Installation and commissioning NOTE: Refer to the display installation sheet QGH82365 for installation instructions. 1. Holding the display, turn the tightening wheel with a flat-head screwdriver until it disengages from the display. 2. Carefully pull the display away, far enough to access the cable connector on the display. 7EN05-0390-08...

  • Page 64: Removing The Meter From Back-To-Back Mounting Adapter

    Installation and commissioning 9810 series - User manual 3. Disconnect the display cable. Removing the meter from back-to-back mounting adapter You can uninstall the meter from the optional back-to-back mounting adapter. NOTE: Refer to the meter installation guide for installation instructions. 7EN05-0390-08...

  • Page 65: Option Modules

    9810 series - User manual Installation and commissioning 1. Use a flat-head screwdriver to unlock the meter retainer clips. 2. Holding the meter firmly, swing it outwards and pull slightly upwards to detach it from the top retaining hooks. Option modules Option modules are ordered separately from your meter and can be connected to your meter without specialized equipment.

  • Page 66: Maximum Number Of Option Modules

    Installation and commissioning 9810 series - User manual Option modules are monitored and controlled by the meter’s ION modules. External I/O modules are mapped to the corresponding ION modules: Option module physical position ION module mapping Module A to Module D Port A to Port D Option module terminal connector label ION module mapping...

  • Page 67: Commissioning

    9810 series - User manual Installation and commissioning Commissioning Factory default settings Use these default values the first time you connect to your meter. Parameter Default value Username to log onto meter webpages USER1 Password to log onto meter webpages or access display 0 IP address 169.254.0.10 Subnet mask...
  • Page 68 Installation and commissioning 9810 series - User manual 1. Start ION Setup and open the Setup Assistant for your meter. 2. Configure the parameters in Metering Setup > Basic. Basic tab Parameter Values Description 4W-WYE, DELTA, 3W- Volts Mode Power system type WYE, SINGLE, DEMO Potential transformer's primary winding voltage PT Prim...

  • Page 69: Using The Phasor Viewer

    9810 series - User manual Installation and commissioning Parameter Values Description I5 current transformer's secondary winding I5 Sec 1–999,999 current rating Specifies whether revenue readings are Scale Rev ON, OFF presented as primary or secondary side values Param (ON = primary side, OFF = secondary side) Demo mode is for demonstration only, and does not use the meter input terminals to display values.

  • Page 70: Communications

    9810 series - User manual Communications Communications Communications overview Communications is the transfer of data to and from the meter and is controlled by a combination of hardware and software components in the meter. For each connected communications port, the meter uses the applicable communications protocol to establish communications with other devices or software.
  • Page 71 Communications 9810 series - User manual Ethernet loop topology Ethernet switch or hub Ethernet connected meters LAN / WAN 7EN05-0390-08...

  • Page 72: Protocols, Ports, And Connections

    9810 series - User manual Communications Protocols, ports, and connections The Ethernet protocols supported by your device allow simultaneous connections through the IP service ports. By enabling or disabling TCP/IP protocols, you can control whether your meter accepts new socket connection requests. Changing settings for one port does not impact the other existing connections.
  • Page 73 Communications 9810 series - User manual When you connect your meter to your network, your meter automatically appears in your network in Windows Explorer under Other Devices. By default, the meter is named <meter type>-<last six digits of MAC address>. For example, a meter with a MAC address of 006078173393 appears on the network as <meter type>-173393.

  • Page 74: Ethernet Configuration

    9810 series - User manual Communications 4. Locate your meter with the name <Device Name>-<Last 6 digits of MAC address>. 5. Double-click the icon to open the meter webpages. Ethernet configuration To use Ethernet communications, you must configure your device’s IP settings. You need to enter network information for any Ethernet servers used by the device (for example, a DNS or email server).
  • Page 75 Communications 9810 series - User manual IP address format and ranges When you set your meter’s IPv4 or IPv6 addresses, make sure you use the correct format and valid ranges. Protocol Format IPv4 0.0.0.0 to 255.255.255.255 :: to FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF IPv6 The double colon indicates that gaps are filled with zeroes to make the IPv6 address the correct length (32 hexadecimal numbers) All meters ship from the factory with the IPv6 global address and IPv6 gateway undefined (set to...
  • Page 76 9810 series - User manual Communications Setting Display ION Setup Webpages IPv6 enabled IPv6 Link Local Address IPv6 global address IPv6 gateway Ethernet Rx timeout — Modbus TCP timeout — Modbus gateway — — MAC address Ethernet primary DNS Ethernet secondary DNS Configuring IPv4 / IPv6 communications settings using ION Setup You can configure your device’s IPv4 and IPv6 address settings, such as stored addresses or address assignment mode, using ION Setup.
  • Page 77 Communications 9810 series - User manual 5. Select your IP address assignment mode. IPv4 Selection Mode Description The meter acquires its IP addresses from your network’s DHCP server. The Device Use DHCP to obtain an DHCP Name and Domain Name fields are used to IPv4 address define the meter’s fully-qualified domain name (FQDN).
  • Page 78 9810 series - User manual Communications DHCP settings available using ION Setup Parameter Value Description The Ethernet device name is used by DPWS for self-discovery over Ethernet and as the Contact your local network hostname to uniquely identify your meter for Device name administrator for parameter DHCP and DNS.
  • Page 79 Communications 9810 series - User manual • If ION Setup can successfully communicate using the new setting, this setting appears in the IP Address drop-down list box and the check box is selected. Click OK to copy this information into the IP address field in Device Properties. ION Setup will now use this address to communicate with the device.
  • Page 80 9810 series - User manual Communications Configuring basic Ethernet settings using the meter webpages You can use the meter webpages to configure the IPv4, IPv6 and TCP/IP settings for the meter. When configuring communications parameters, ensure you maintain at least one communication path that allows full access to your device;...
  • Page 81 Communications 9810 series - User manual Parameter Value Description Contact your local network The Ethernet domain name for the network Domain name administrator for that the meter resides on. parameter values. Contact your local network The IP address of your network’s primary DNS Primary DNS administrator for server, if your network uses DNS.
  • Page 82 9810 series - User manual Communications NOTE: To disable communications using IPv4, set the Assignment mode to Stored and the IPv4 Address to 0.0.0.0. IPv6 settings available using the webpages Parameter Value Description Stored: The meter uses the IP addresses that you manually enter for IPv6 (Global address, Stored gateway address).

  • Page 83: Dhcp

    Communications 9810 series - User manual To configure Ethernet communications settings using the display: 1. Press Setup Menu > Communications Setup. 2. Scroll through the screens until you reach the setting you want to configure then press the Edit button. 3.

  • Page 84: Meter Domain Name

    9810 series - User manual Communications The meter supports assignment of the following addresses by a DHCP server when the Assignment Mode is set to DHCP: • IPv4 IP Address • IPv4 Subnet mask • IPv4 Gateway • IPv6 Global Address •...

  • Page 85: Network Protocol Control

    Communications 9810 series - User manual The meter’s Fully-Qualified Domain Name (FQDN) To allow other network resources to communicate to the meter using its domain name, you must configure the meter’s Ethernet Device Name setting to match that used by the DNS server. The meter’s fully-qualified domain name is its Ethernet name plus its Domain name.
  • Page 86 9810 series - User manual Communications NOTE: For EtherGate functionality, the EtherGate protocol must be enabled and the applicable serial port set to EtherGate. For Secure EtherGate functionality, select Secure EtherGate instead of EtherGate. 5. Select a port number from the Port Number drop-down list box or by clicking in the Port Number field and entering a port number.

  • Page 87: Serial Communications

    Communications 9810 series - User manual When configuring communications parameters, ensure you maintain at least one communication path that allows full access to your device; otherwise, you may permanently lose the ability to change your device’s configuration and access to additional data. NOTICE LOSS OF ACCESS Failure to follow these instructions can result in loss of access to the device.

  • Page 88: Rs-485 Configuration

    9810 series - User manual Communications RS-485 cable Use a shielded 2 twisted pair or 1.5 twisted pair RS-485 cable to wire the devices. Use one twisted pair to connect the (+) and (-) terminals and use the other insulated wire to connect the C terminals.
  • Page 89 Communications 9810 series - User manual Serial protocols and ports Your meter supports serial communications protocols on the RS-485 ports. • ION • Secure EtherGate • Modbus RTU • GPS: Truetime/Datum • Modbus Master • GPS: Arbiter • DNP 3.0 •...
  • Page 90 9810 series - User manual Communications Parameter Values Description 2400, 4800, 9600, 19200, Baud Rate Sets the data rate, in bits per second 38400, 57600, 115200 Sets the transmit delay (timeout for receiving Rx Timeout 0.1–15 an entire message from a device) in seconds. Sets the meter’s unique ID on the RS-485 Unit ID 1–9999...
  • Page 91 Communications 9810 series - User manual Advanced serial communications settings available using the webpages Parameter Values Description The delay in seconds before the RTS Delay 0–1 transmission of the packet. Sets the transmit delay (timeout for Rx Timeout 0.1–15 receiving an entire message from a device) in seconds.

  • Page 92: Disabling Serial Communications Ports

    9810 series - User manual Communications Parameter Values Description 8N1, 8N2, 8E1, 8E2, Serial Port Sets the parity and stop bits for the port 8O1, 8O2 Turns on biasing on the client device over RS485 Bias OFF, ON the RS-485 port Disabling serial communications ports You can disable serial communications ports using ION Setup, meter webpages, or the display.

  • Page 93: Ion

    Related resources: For more information on ION architecture and a detailed description of the different ION modules, see ION Reference, available from www.usa.siemens.com/pds. Secure ION Secure ION, or ION over TLS, enhances the security of the ION protocol by using a Transport Layer Security (TLS) encrypted tunnel between the device and the software client.
  • Page 94 9810 series - User manual Communications To connect to a device using Secure ION: 1. In Device Properties, set the IP Port to the Secure ION port: 2. Click OK. NOTE: If you connect to a device in ION Setup using Single ION Device mode, ION Setup will try to connect to the Secure ION port automatically.
  • Page 95 Communications 9810 series - User manual For example: ION Setup stores the certificate when using Network mode. In Single Device mode, you must accept the certificate every time you connect to a device using Secure ION. Setting the ION protocol connection and port number When connecting to a device in ION Setup using Single ION Device mode, ION Setup will try to connect to the Secure ION port automatically.

  • Page 96: Ion Sessions

    9810 series - User manual Communications The following table describes the override values you can use and the resulting connection process: Example override value Connection process Explicitly connects to port 7443. If the registry dictates that ION 10.168.68.245/7443 over TLS = 7443, this will be a TLS connection. Explicitly uses the registry to connect to what is specified as the 10.168.68.245/TLS ION over TLS port.

  • Page 97: Key Terms

    The Ethernet Modbus protocol format. Modbus unit ID The identifier for a client Modbus device. You can download your device’s Modbus map from www.usa.siemens.com/pds and get additional information about the Modbus protocol from www.modbus.org. Ethernet Modbus device prerequisites For your meter to operate as an Ethernet Modbus device, you must complete some prerequisite configuration.

  • Page 98: Serial Modbus Device Prerequisites

    9810 series - User manual Communications NOTE: Devices supporting multiple simultaneous Modbus TCP connections can have communications delays. Adjust your network timeout settings to accommodate this. Serial Modbus device prerequisites For your meter to operate as a serial Modbus device, you must complete some prerequisite configuration.
  • Page 99 Communications 9810 series - User manual Ethernet Your meter Modbus servers To use the Modbus client-server architecture, add the Modbus server devices using ION Setup. Your meter as a Modbus client with serial Modbus server devices Your meter can function as a Modbus client with serial Modbus server devices. Ethernet Your meter RS-485 Modbus RTU...
  • Page 100 9810 series - User manual Communications Prerequisite Description • Modbus client-server serial devices – The client’s serial port protocol must be set to Modbus Master. • Modbus client-server Ethernet devices – The client must be Protocol communicating to the server devices over Ethernet port 502. NOTE: Having more than one Modbus client on a serial Modbus network may cause communication conflicts.

  • Page 101: Your Meter As A Modbus Server

    Communications 9810 series - User manual 8. Configure the connection type: Connection type Configuration Select the serial communications port that is connected to the Serial connection Modbus server devices from the Assigned Port list. Enter the IP address of the Modbus server device, making sure that the IP port is set to 502.
  • Page 102 5. Configure the meter’s other serial port parameters as required. Next, add the Modbus server devices using ION Setup. See your device’s Modbus map, available from www.usa.siemens.com/pds for Modbus register information. Configuring your meter as a Modbus server using the webpages To configure your meter as a Modbus server using the meter webpages: 1.

  • Page 103: Supported Modbus Features

    4. Configure the meter’s other serial port parameters as required. Next, add the Modbus server devices using ION Setup. See your device’s Modbus map, available from www.usa.siemens.com/pds for Modbus register information. Configuring your meter as a Modbus server using the display To configure your meter as a Modbus server using the meter display: 1.
  • Page 104 9810 series - User manual Communications Modbus data formats Format Type # of Modbus registers used Unsigned 16-bit Integer Signed 16-bit Integer Unsigned 32-bit Integer Signed 32-bit Integer Unsigned 32B-M10K Integer Signed 32B-M10K Integer IEEE float Floating point Packed Boolean for inputs Integer Packed Boolean for coils Integer...

  • Page 105: Modbus Implementation

    Communications 9810 series - User manual Modbus commands A Modbus client command to unit ID 0 is broadcast (sent to) all Modbus server devices. The only supported broadcast command is preset multiple registers. For serial Modbus networks with only one server device, the client can send commands using the single connection, one-to-one address of unit ID 248, regardless of the server device’s actual unit Modbus implementation Your meter's Modbus implementation includes exception codes, invalid register responses, fixed...

  • Page 106: Modbus Map

    Your meter’s onboard security options include Modbus-specific settings. These security settings may need to be configured to write Modbus data to the meter. Modbus map Your meter’s default Modbus register information (map) is available on www.usa.siemens.com/pds. The Modbus register information includes: • Registers and mapped values • Formats and scaling •...

  • Page 107: Configuring Custom Modbus Data Using Ion Setup

    You can add custom data to your meter's default Modbus map, completely customize your meter's Modbus map, or revert your meter's Modbus map back to its default configuration using ION Setup. Download your meter’s Modbus map information from www.usa.siemens.com/pds. To configure custom data using ION Setup: 1. Start ION Setup.
  • Page 108 Sets your meter to use the default Modbus map. Any custom Modbus client data is removed. Default NOTE: You can download your meter’s Modbus map information from www.usa.siemens.com/pds. Add Modbus information in addition to the meter’s default Modified Modbus map.

  • Page 109: Ethernet Gateway

    Communications 9810 series - User manual 8. In the Modbus Slave Map Setup screen you can click Delete to remove a Modbus register, Set Name to create a new name for the set of additional data mapped to Modbus, or Save As to save the additional data you have mapped to Modbus as a separate file.

  • Page 110: Ethergate Configuration

    9810 series - User manual Communications EtherGate configuration The meter can function as an Ethernet gateway (EtherGate). When a meter with gateway capabilities in installed on the Ethernet network, a client device can communicate through the gateway meter to a serial network of devices wired to the gateway meter’s COM port.
  • Page 111 Communications 9810 series - User manual 6. Change the settings, and then click OK to save the changes. Parameter Setting Protocol EtherGate or Secure EtherGate Baud Rate Serial port settings must match the settings for all connected serial devices. Serial Port 7.

  • Page 112: Modbus Ethernet Gateway

    9810 series - User manual Communications You can use ION Setup to create an Ethernet gateway site and access the serial network of devices connected through the EtherGate meter. Modbus Ethernet gateway A Modbus Ethernet gateway allows multiple Modbus client devices on the LAN/WAN to connect to downstream serial Modbus server devices.

  • Page 113: Creating An Ethernet Gateway Site Using Ion Setup

    Communications 9810 series - User manual • Confirm that the Modbus RTU and Modbus TCP/IP Ethernet protocols are enabled on your gateway meter. To configure a Modbus gateway using ION Setup:  1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3.

  • Page 114: Https

    9810 series - User manual Communications Parameter Values/Options Description 7801 for EtherGate (Com1) Gateway Info: Port 7801, 7802, 502 7802 for EtherGate (Com4) 502 for Modbus gateway 5. Click OK to create the site. 6. Right-click on your newly created site and select Insert Item. The New Network Item dialog appears.

  • Page 115: Secure Website Indicator

    Communications 9810 series - User manual 1. Open ION Setup and select the Setup Assistant for your meter. 2. Click Communications > Advanced Ethernet > Protocols tab. 3. Select the Web protocol and click Edit. 4. Select a web protocol setting. 5.

  • Page 116: Deleting A Custom Ssl Certificate

    9810 series - User manual Communications 1. Use a web browser to log in to your meter. 2. Navigate to Setup > HTTPS. 3. Click Generate new self-signed certificate. The meter prompts that the custom certificate will be deleted and that you will be logged out. 4.

  • Page 117: Sftp File Name Restrictions

    Your meter supports Simple Network Management Protocol (SNMP) after you have enabled SNMP on your meter. You need to upload the meter’s Management Information Base (MIB) file (available from www.usa.siemens.com/pds) into the Network Management System (NMS) managing your meter. SNMP is part of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite.

  • Page 118: Your Meter In An Snmp System

    9810 series - User manual Communications Term Definition A management information base which organizes the OIDs in a hierarchical tree. A network management station, manager or client that executes applications to monitor and control devices. An NMS must have the standard and custom MIB files and SNMP manager software. An object identifier that uniquely identifies and labels a managed object in the MIB.

  • Page 119: Configuring Snmp Using Ion Setup

    SNMP trapping is only supported on SNMP v2. Configuring SNMP using ION Setup You can enable SNMP and configure SNMP trapping using ION Setup. Download the ION MIB file from www.usa.siemens.com/pds. To configure SNMP using ION Setup: 1. Start ION Setup.

  • Page 120: Snmp Implementation

    9810 series - User manual Communications 3. Configure your meter’s SNMP parameters by selecting the parameter value. Parameter Range Description Enable SNMP Yes/no Enables or disables SNMP on your meter. SNMP Port Number 161 (default) Enter your meter’s SNMP port number. Enter the name of your SNMP system System contact administrator.
  • Page 121 9810 series - User manual SNMP requires that you load your meter’s ION MIB file (available for download from www.usa.siemens.com/pds) into the NMS. You must install RFC 1213, which is required to read basic network information for the meter (for example, TCP/IP traffic or number of packets received), if it is not included with your SNMP manager software.

  • Page 122: Default Snmp Mapping

    Communications NOTE: The number of events or maximum time delay settings only apply to enterprise SNMP traps. See ION Reference, available from www.usa.siemens.com/pds, for detailed information on the SNMP Mapping, SNMP Options and Alarm Options modules. Default SNMP mapping Enabling SNMP provides SNMP access to the meter values linked to the SNMP Mapping module.
  • Page 123 Original Updated Variable name Vin_a Vin_c “Host Meter Voltage Line A to Host Meter Voltage Line C to Description Neutral Units = V (Volts)” ::= {    Neutral Units = V (Volts)” ::= {  34 } Siemens Industry 34 } 7EN05-0390-08...

  • Page 124: Iec 61850

    Go to the IEC International Electrotechnical Commission website at www.iec.ch for more information on the IEC 61850 protocol. Refer to the IEC 61850 and ION technology protocol document at www.usa.siemens.com/pds for information about setup and configuration. Mapping additional data to IEC 61850 Map additional data, such as Inputs and Outputs, to IEC 61850.

  • Page 125: Configuring Digital Outputs For Iec 61850 Control

    • Meter connection using ION Setup over IPv4 Ethernet. • Download the firmware package for your meter and select an ICD (IED Capability Description) file that matches your meter’s profile. Go to www.usa.siemens.com/pds and download the firmware package (ZIP) for your meter.

  • Page 126: Deleting An Iec 61850 Configuration File

    11. Navigate to the IEC 61850 GGIO Onb folder and select the SPCS.stVal output register that corresponds to the digital output. 12. Click OK > Send. See ION Reference, available from www.usa.siemens.com/pds, for information about IEC 61850 GGIO and Digital output modules. Deleting an IEC 61850 configuration file 1.

  • Page 127: Distributed Network Protocol (Dnp)

    Setup Assistant, which can be used to modify your meter’s DNP port settings and default DNP map. For more information, see the Multiport DNP 3.0 and ION Technology technical note, available on www.usa.siemens.com/pds. DLMS/COSEM The Device Language Message Specification (DLMS) is described by the international standard IEC 62056.

  • Page 128: Inputs/Outputs

    9810 series - User manual Inputs/Outputs Inputs/Outputs Inputs/Outputs overview Your meter has onboard digital Input/Output (I/O) which can be increased by adding optional digital and analog I/O modules to expand your meter’s I/O capabilities. WARNING UNINTENDED OPERATION Failure to follow these instructions can result in death, serious injury, or equipment damage.

  • Page 129: Input/Output Ion Modules, Ports, And Labels

    Inputs/Outputs 9810 series - User manual • Analog output: uses the Analog Output module to deliver a continuous direct voltage or current analog signal to transducers. NOTE: All of these modules can act as intermediaries between the physical hardware port and the other modules in the meter.

  • Page 130: I/O Option Modules

    NOTE: When configuring your meter, the configuration interface may show all the possible ports, regardless of what is physically available on your meter. For more information, see ION Reference, available on www.usa.siemens.com/pds. I/O option modules I/O option modules provide increased digital and analog input/output (I/O) capabilities for your meter.

  • Page 131: I/O Option Module Configuration

    Inputs/Outputs 9810 series - User manual 3. Select Expansion Modules > Option I/O Modules, and then select the desired I/O option module tab. 4. If there are no I/O option modules connected, no information other than column headers is displayed. To view option module data using meter webpages: 1.

  • Page 132: Analog Input Voltage And Current Mode

    9810 series - User manual Inputs/Outputs Analog input voltage and current mode You can set the analog input’s mode for voltage or current sensing. In current mode, the analog inputs have a low input resistance while the meter is powered on, and a high input resistance when the meter is powered off.

  • Page 133: Configuring Option Module Analog Inputs Using Ion Setup

    For more information on the Analog Input module, see ION Reference, available on www.usa.siemens.com/pds. Configuring option module analog inputs using ION Setup You can configure analog inputs using ION Setup.

  • Page 134: Analog Output Behavior

    For more information on the Analog Output module, see ION Reference, available on www.usa.siemens.com/pds. Configuring option module analog outputs using ION Setup You can configure option module analog outputs using ION Setup.

  • Page 135: Digital Inputs

    Inputs/Outputs 9810 series - User manual 3. Click Expansion Modules > Option I/O Modules and select the module tab that corresponds to the option module with the analog output you want to configure. 4. Select the analog output channel and click Edit. Enter the meter password if prompted. The setup screen for that analog output is displayed.

  • Page 136: Irig-B Time Synchronization

    9810 series - User manual Inputs/Outputs A/C mode If you set Input Mode to A/C, the digital input port is configured to detect the presence of a low voltage AC signal. The next illustration shows how a digital input can be used to monitor the operation of a low voltage AC fan controller.

  • Page 137: Configuring Option Module Digital Inputs Using Ion Setup

    Inputs/Outputs 9810 series - User manual Parameter Value/range Description Specifies how the meter processes the signal: • Pulse: the meter counts an entire pulse (from off-on to on-off) as one input. • KYZ: the meter counts a transition (from off-on Pulse, KYZ, A/C, or from on-off) as one input.

  • Page 138: Wages Monitoring

    9810 series - User manual Inputs/Outputs Parameter Value/Range Description Specifies how the meter processes the signal: • Pulse: the meter counts an entire pulse (from off- on to on-off) as one input. • KYZ: the meter counts a transition (from off-on or Pulse, KYZ, A/C, from on-off) as one input.

  • Page 139: Input Metering

    Inputs/Outputs 9810 series - User manual You can connect your meter’s digital input to a transducer that sends a pulse for every 15 kiloliters (4000 US Gal) of water. After configuring an input metering channel and assigning it to the digital input, the meter can detect and record the incoming pulses.
  • Page 140 9810 series - User manual Inputs/Outputs Configuring standard input metering using ION Setup You can configure input metering with standard units and rates using ION Setup. When configuring your meter, the configuration interface may show all the possible ports, regardless of what is physically available on your meter. NOTE: Your device’s digital input must be connected to the input metering pulse source.

  • Page 141: Digital Outputs

    Inputs/Outputs 9810 series - User manual NOTE: To disable an input metering channel and remove any port associations, set Assigned Input to No connection. 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Energy Applications > Digital Input Based. 4.

  • Page 142: Configuring Option Module Digital Outputs Using Ion Setup

    9810 series - User manual Inputs/Outputs 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Onboard I/O > Digital Outputs and select a digital output tab. Configure the digital output by selecting the parameter and clicking Edit. Enter the meter password if prompted. Parameter Value/range Description...

  • Page 143: Energy Pulsing

    Inputs/Outputs 9810 series - User manual Parameter Value/Range Description Link this input to the value that drives the state of the digital output. Source Digital/Boolean If Source is not linked, the digital output state is driven by the Force ON, Force OFF values. Link this input to a pulse that forces the digital output on Force ON Pulse...

  • Page 144: Configuring Led Energy Pulsing Using Ion Setup

    ION and the power system your meter is connected to. For more information on the Calibration Pulser module, see ION Reference, available on www.usa.siemens.com/pds. For more information on other LED indicators, see "Alarm and status LED indicators" on page 165.

  • Page 145: Configuring Digital Output Energy Pulsing Using Ion Setup

    For more information on the Calibration Pulser module, see ION Reference, available on www.usa.siemens.com/pds. Configuring digital output energy pulsing using ION Setup You can configure your meter’s onboard digital outputs for energy pulsing using ION Setup.

  • Page 146: Calculate Your Maximum Kwh/Pulse (Pulse Weight) Value

    ION and the power system your meter is connected to. For more information, see ION Reference, available on www.usa.siemens.com/pds. Calculate your maximum kWh/pulse (pulse weight) value To calculate the kWh/pulse (pulse weight) value, divide the highest kW value you can expect by the required pulse rate.

  • Page 147: Webpages

    Webpages 9810 series - User manual Webpages Webpage interface Your meter comes with default webpages that contain typical elements. Meter type and model, device name Username Main menu Webpage menu Webpage content NOTE: This graphic is representative only. Your meter’s webpages may appear differently than shown.
  • Page 148 9810 series - User manual Webpages Webpage Content • Harmonics Chart • ITI (CBEMA)-SEMI • NEMA Motor Derating Curve Power Quality Summary • EN50160 • IEEE 519 Harmonics • Digital Inputs • Digital Outputs Inputs/Outputs • Analog Inputs • Analog Outputs View waveforms from your meter, using the meter’s COMTRADE Waveforms files.

  • Page 149: Accessing Webpages For Data Viewing And Meter Configuration

    Webpages 9810 series - User manual Webpage Content Date & Time Configure your meter’s time and time synchronization. Preferences Enter your meter’s nameplate information. • Basic Settings Metering • Advanced Settings HTTPS Certificate Management. Maintenance Webpage Content Custom. No default content. By default, the Maintenance menu is empty and the menu is not displayed until information is added to it.

  • Page 150: Embedding Images And Files In Meter Webpages

    Creating custom webpages Create custom webpages to view data or access configuration parameters from your meter. Download the meter’s Modbus registers map from www.usa.siemens.com/pds. 1. Open SFTP client software. 2. Go to web > examples. Select samplereadings.html to create a data value webpage or select sampleconfiguration.html to create a configuration parameters webpage.

  • Page 151: Deleting Custom Webpages

    3. Open the web folder in SFTP file directory and delete all files in subfolders. 4. Close the SFTP client software. Loading webpages using ION Setup Prerequisites: • Webpage files in the upgrade .zip folder. Go to www.usa.siemens.com/pds to download upgrade files. • Meter connection using SFTP client application. To load webpages using ION Setup: ...

  • Page 152: Sample Data Viewing Webpage

    The sample webpages are stored in the documents folder on your meter’s internal SFTP site. Your meter’s Modbus register map is available from www.usa.siemens.com/pds. If required, your meter’s ION handles document is packaged with the meter firmware file which is available for download from www.usa.siemens.com/pds.
  • Page 153 Webpages 9810 series - User manual Named register instantaneous value Second content pane A title 7EN05-0390-08...

  • Page 154: Sample Html Code For Data Viewing Webpage Content

    9810 series - User manual Webpages Sample HTML code for data viewing webpage content Content and formatting of a data viewing webpage is controlled by its HTML code. Sample data viewing webpage content SampleMonitorPane.html <div class="content-fit"> <div class="accordion"> <h3 target="sample-readings">$%localizedString(Basic Readings)#$</h3>...
  • Page 155 Webpages 9810 series - User manual Sample webpage data viewing content description Line # Description SampleMonitorPane.html  The HTML filename, including the HTML extension (.html). This filename must comply with SFTP filename requirements (no spaces or special characters). The filename (without the HTML extension) is the name shown on the webpage menu.
  • Page 156 9810 series - User manual Webpages Line # Description <td>$%localizedString(I b)#$  I b is the second row heading. This heading is translated if possible. <span unitsreg="I b"></span></td> This displays the units that the meter has defined for the named register I b. <td regname="I b mn"></td>...

  • Page 157: Sample Setup Webpage

    You can create custom setup webpages using the sample webpage stored on your meter. Sample webpages are stored in the documents folder on your meter’s internal SFTP site. Your meter’s Modbus register map is available from www.usa.siemens.com/pds. If required, your meter’s ION handles document is packaged with the meter firmware file which is available for download from www.usa.siemens.com/pds.
  • Page 158 9810 series - User manual Webpages Named register value Second content pane title 7EN05-0390-08...

  • Page 159: Sample Html Code For Setup Webpage Content

    Webpages 9810 series - User manual Sample HTML code for setup webpage content Content and formatting of a setup webpage is controlled by its HTML code. Sample setup webpage content SampleSetupPane.html <div class="content-fit"> <form id="formSampleSettings"> <div class="accordion"> <h3 target="sample-basic">$%localizedString(Basic Settings)#$</h3> <div id="sample-basic">...
  • Page 160 9810 series - User manual Webpages <script type="text/javascript"> SetupPane.init('formSampleSettings'); formChangeDetection.initFormChangeDetection('#formSampleSettings', '#dialogFormChanges'); </script> </div> Sample setup webpage content description Line # Description SampleSetupPane.html The HTML filename, including the HTML extension (.html). This filename must comply with SFTP filename requirements (no spaces or special characters). The filename (without the HTML extension) is the name shown on the webpage menu.
  • Page 161 Webpages 9810 series - User manual Line # Description <td><input name="Ethernet Device Name" type="text" /></td> This displays the instantaneous value of the configurable named register Ethernet Device Name in a text-edit field. The type must match the named register type, in this case, an alphanumeric string. <td>$%localizedString(IP Address)#$</td>...
  • Page 162 9810 series - User manual Webpages Line # Description SetupPane.init('formSampleSettings'); This must match the webpage content name from line 4. formChangeDetection.initFormChangeDetection('#formSampleSettings', '#dialogFormChanges'); This must match the webpage content name from line 4. This HTML code updates all the webpage’s values. 7EN05-0390-08...

  • Page 163: Display

    Display 9810 series - User manual Display Display overview The display allows you to view meter data and perform basic configuration. NOTE: The display backlight dims after a defined period of inactivity. When the meter detects an unacknowledged active high priority alarm, the display flashes until the alarm is acknowledged. Display Display port Home button...

  • Page 164: Home Button

    9810 series - User manual Display Home button Press the Home button to access display menus or return to the active menu. Press the Home button twice to access the last data screen displayed or the Summary screen, if in ALT mode. The function of the home button varies: •...

  • Page 165: Alarm And Status Led Indicators

    Display 9810 series - User manual Icon Description Unacknowledged historic alarm indicator: • Red: unacknowledged high priority historic alarm • Yellow: unacknowledged medium priority historic alarm NOTE: Low priority historical alarms are not indicated. The active alarm indicator changes to the historic alarm indicator of the appropriate level when the alarm state is no longer detected by the meter.

  • Page 166: More Screens Access

    9810 series - User manual Display Icon Description Tap Down to navigate menu items or screens. Tap Select to confirm selection or change. Tap Cancel to exit and return to previous screen. Tap Graphic to view graphical representation of data. Tap Numeric to view numerical representation of data.

  • Page 167: Auto-Scaling Feature

    Display 9810 series - User manual Auto-scaling feature Measurement units on the meter display and webpages automatically scale, depending on the value of PT Primary and CT Primary. Voltage units are scaled based on the PT Primary value: PT Primary value Units or scaling <...

  • Page 168: Norm Mode Display Menu

    9810 series - User manual Display Norm mode display menu The Norm mode display screens show measured and calculated information about the power system being monitored. NOTE: Your meter’s menus may appear slightly different than shown depending on your display settings.

  • Page 169: Setup Menu

    Display 9810 series - User manual Menu Submenu Content Energy Energy Energy delivered-received, delivered and received. Events Events Meter event log entries listing and details. Power quality EN50160 EN50160 values. Harmonics Voltage and current harmonics, with individual and total harmonic values. Phasors Phasor diagram with magnitude and angle values.

  • Page 170: Meter Setup Using Your Display

    9810 series - User manual Display Menu Submenu Meter Setup Volts Mode PT/CT Setup Voltage Polarity Setup Current Polarity Setup Nominal Values Ethernet Port Enable Setup Ethernet Port Enable Setup Communications Setup IPv4 Assignment Mode Setup Stored IPv4 Address Setup IPv6 Link Local Address IPv6 Assignment Mode Setup Stored IPv6 Global Address...
  • Page 171 Display 9810 series - User manual NOTE: Your display may appear differently than those shown, depending on your meter’s power system and display and localization settings. Example: Setting volts mode and PT/CT ratios Use the display navigation icons to set your meter’s volts mode and PT ratios. NOTE: Potential transformers (PT) are also known as voltage transformers (VT).

  • Page 172: Display Setup

    9810 series - User manual Display 5. Press to highlight the desired volts mode from the list, in this case, 3W-WYE. Press to select the highlighted volts mode. A confirmation screen is displayed, showing your meter’s previous setting and newly selected setting. 6.

  • Page 173: Language Setup

    Display 9810 series - User manual Screen setup Parameter Values Description Backlight Specifies how many seconds the display’s backlight 0–7200 Timeout remains lit after the last button press Label and symbol setup Parameter Values Description Phase Lbls ABC, 123 Sets the voltage and current phase labels Measurement Specifies whether IEEE or IEC measurement IEEE, IEC...

  • Page 174: Display Units Scaling

    To identify which values will have the modified units, refer to the display and web units information in your meter’s Modbus map, available from www.usa.siemens.com/pds. NOTE: Custom units and resolution settings are automatically adjusted for current and voltage values to help prevent the display from showing incorrect zero values.

  • Page 175: Remote Display Troubleshooting Icons

    Display Options screen. For more information on the Display Options module and your meter’s ION architecture, see ION Reference, available on www.usa.siemens.com/pds. Remote display troubleshooting icons The remote display shows troubleshooting icons in addition to the meter’s status LED information.

  • Page 176: Alarms And Alerts

    For more information on Setpoint, Relative Setpoint, Digital Input, Disturbance Analyzer, Transient, and Sag/Swell modules, see ION Reference, available on www.usa.siemens.com/pds. Standard and high-speed alarms Alarm speed is determined by the update rate of the framework for the particular alarm.
  • Page 177 Alarms and alerts 9810 series - User manual Standard alarm Standard alarms have a detection rate of once every one second. High-speed alarm High-speed alarms have a detection rate of once every half-cycle. 3-phase alarms Alarms on 3-phase systems are evaluated per phase and reported for each phase. Some alarms, such as the sag/swell alarm, are evaluated per phase, but reported as a single alarm: Each of the three phases are evaluated for the setpoint condition individually, but there is only one alarm generated.
  • Page 178 9810 series - User manual Alarms and alerts Pickup setpoint Dropout setpoint ΔT1 Pickup time delay period (in seconds) Start of alarm condition ΔT2 Dropout time delay (in seconds) End of alarm condition ΔT3 Alarm duration (in seconds) Max1 Maximum value recorded during pickup period Max2 Maximum value recorded during alarm period The meter records the date and time when the alarm event starts (EV1) and when it ends (EV2).

  • Page 179: Relative Setpoint

    For more information on the Sag/Swell and Disturbance Analyzer modules, see ION Reference, available on www.usa.siemens.com/pds. Digital alarms These alarms are triggered when the associated digital input changes state.

  • Page 180: Alarm Event Priorities

    20%, enter 120 into the Threshold setup register. For more information, see "Transients" on page 198. For more information on the Transient module, see ION Reference, available on www.usa.siemens.com/pds. Alarm event priorities Your meter’s alarm priorities correspond to event priority ranges. Alarm priority Event priority High (red) 192–255...

  • Page 181: Default Alarms

    Alarms and alerts 9810 series - User manual Alarm Alarm icon Alarm icon flash Alarm LED Display • Flash if not acknowledged Yellow solid Flash if not Active medium No flash bell acknowledged • Steady if acknowledged • Flash if not acknowledged Flash if not Active low...

  • Page 182: Alarm Information

    9810 series - User manual Alarms and alerts Name Priority Description Default Over I unbal Medium Over unbalanced current alarm Disabled Over V unbal Medium Over unbalanced voltage alarm Disabled Over total harmonic distortion Over THD V1 - 3 Medium Enabled (THD) voltage alarms Over kW (P) sd...

  • Page 183: Alarm Configuration

    Alarms and alerts 9810 series - User manual 1. Press the Home button on the display. 2. Press Alarms > Active Alarms or Historical Alarms. 3. Press Select. 4. Press the up or down icons to navigate alarms. A gray bar appears behind the active selection.
  • Page 184 9810 series - User manual Alarms and alerts Parameter* Description V3 Setpoint V3 setpoint alarm Freq Setpoint Frequency setpoint alarm Sag/Swell 1 Voltage sag/swell alarm Current Sag Ph1** Current sag alarms for phase 1 Current Sag Ph2** Current sag alarms for phase 2 Current Sag Ph3** Current sag alarms for phase 3 4-30 voltage interruption power quality alarm for phase...
  • Page 185 Alarms and alerts 9810 series - User manual 5. Press the up or down icons to navigate alarms. A gray bar appears behind the active selection. 6. To select the item(s) press Select for Enable/Disable. 7. Press Select to accept the change. 8.
  • Page 186 9810 series - User manual Alarms and alerts Parameter Value/Range Description Use this setting to provide a value for when the Dropout Numeric value alarm turns off. This specifies the number of seconds the input Dropout Delay Numeric value must be below the alarm dropoff value before the alarm turns off.
  • Page 187 Alarms and alerts 9810 series - User manual Parameter Value/Range Description The primary RMS voltage for the power system. Use the line-to-line voltage for a Delta configured device and line- to-neutral voltage for a Wye configured device. Nominal 1–999,999 For more information on configuring Volts Mode, see "Configuring metering parameters"...
  • Page 188 9810 series - User manual Alarms and alerts Configuring transient alarms using ION Setup To configure transient alarm settings using ION Setup: 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Alarming > Transient. 4. Select Transient/Waveshape and click Edit. The setup dialog box for that parameter appears.

  • Page 189: Alerts

    SMTP settings and connecting it via Ethernet to an SMTP mail server in order to send an alert by email. For more information, see the ION Meter Alerts technical note, available on www.usa.siemens.com/pds. 7EN05-0390-08...

  • Page 190: Setpoint Learning

    9810 series - User manual Alarms and alerts Setpoint learning Your meter can learn acceptable ranges or thresholds by monitoring normal operating values to determine what constitutes a voltage sag, swell or transient to help identify high and low setpoints. NOTE: To help your meter learn the most accurate values possible, it is important that learning occur during a period of normal operation.

  • Page 191: Implementing Standard Alarm Setpoint Learning Using Ion Setup

    (one quarter of the 30 days) learning is complete at the end of the maximum learning duration. For more information on Sag/Swell, Setpoint, and Relative Setpoint modules, see ION Reference, available on www.usa.siemens.com/pds. Implementing standard alarm setpoint learning using ION Setup You can use ION Setup to implement setpoint learning, which analyzes your power system and recommends settings.

  • Page 192: Implementing Sag And Swell Limit Learning Using Ion Setup

    9810 series - User manual Alarms and alerts 3. Click Alarming > Standard. NOTE: You can manually configure setpoint values by selecting the setpoint and clicking Edit. 4. Select a setpoint and click Learn. The Global Setpoint Learning screen is displayed. 5.

  • Page 193: Implementing Transient Learning Using Ion Setup

    Alarms and alerts 9810 series - User manual To implement sag/swell limit learning using ION Setup: 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Alarming > Sag/Swell. 4. Select Voltage and click Learn. NOTE: You can manually configure the limit values by selecting the parameter and clicking Edit.
  • Page 194 9810 series - User manual Alarms and alerts To implement transient learning using ION Setup: 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Alarming > Transient. 4. Select Transient/Waveshape and click Learn. The Global Setpoint Learning screen is displayed. 5.

  • Page 195: Power Quality

    Power quality 9810 series - User manual Power quality Your meter measures voltage and current harmonics, and calculates several harmonic distortion values, including K-factor and crest factor. Configure your meter with the power system’s nominal values for voltage, current, and frequency for the meter to perform power quality calculations.

  • Page 196: Power Quality Logging

    9810 series - User manual Power quality Power quality logging Sags and swells Your meter monitors your power system’s voltage and current for sags and swells (INCITS (CBEMA) Type 2 and Type 3 disturbances). When sag/swell limits are defined and alarming is enabled, the meter reports the disturbance’s magnitude and duration, and logs data and waveform records associated with the disturbance.
  • Page 197 Power quality 9810 series - User manual Parameter Description Notes Specifies, in seconds, how many pre-event records to capture. If system frequency is changed, The actual number of records the recording duration for Pre- set in the high-speed Sag/Swell trigger recording and Post- Pre-trigger recording data recorder’s Pre-trigger trigger recording automatically...

  • Page 198: Transients

    9810 series - User manual Power quality Parameter Description Specifies the number of cycles to capture before the waveform Trigger Position versus after the waveform. Trigger position can be set using the pre-cycle arrows or the slider bar. NOTE: The maximum number of cycles (pre-event + post-event) cannot exceed the total number of cycles in the waveform format.
  • Page 199 Power quality 9810 series - User manual 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Power Quality > Transient Logging. 4. Select the data log and click Edit. Enter the meter password if prompted. The Transient Logging Wizard appears.

  • Page 200: Configuring Advanced Power Quality

    9810 series - User manual Power quality 9. Click Finish. You are returned to the Transient Logging screen and the entry shows your new configuration. If nothing happens when you click Finish, check the log depths and buffer depths for all your other data logs to make sure that the meter has enough memory for these changes.

  • Page 201: Configuring En 50160

    Power quality 9810 series - User manual 3. Configure the settings as needed: IEC 61000-4-30 Setup Parameter Description Select if you want to enable IEC 61000-4-30 monitoring. Enabled NOTE: This option must be enabled when monitoring EN 50160 or IEEE 519 parameters. Specifies the percentage of nominal voltage that defines a disturbance.

  • Page 202: Configuring Ieee 519

    9810 series - User manual Power quality Parameter Description Select if you want to log EN 50160 parameters. Log EN50160 NOTE: You need to enable EN 50160 monitoring to log the measurements parameters. 4. Click Send to save your changes. The Advanced PQ screen shows the new configuration.

  • Page 203: Configuring Rvc

    You can configure the Sag/Swell module to detect and measure RVC and record the event in the meter’s Event Log. For more information on the Sag/Swell module, see ION Reference, available on www.usa.siemens.com/pds. Harmonics Harmonics are integer multiples of the fundamental frequency of the power system.

  • Page 204: Viewing Harmonics Information Using The Display

    9810 series - User manual Power quality Harmonics information is valuable for power quality analysis, determining properly rated transformers, maintenance, and troubleshooting. Evaluation of harmonics is required for compliance with system power quality standards such as EN 50160 and meter power quality standards such as IEC 61000-4-30.

  • Page 205: K-Factor

    TDD (total demand distortion, the harmonic current distortion against the maximum demand of the electrical system). thd = H / RMS *100% TDD = H / Demand *100% For more information on the Harmonics Measurement module, see ION Reference, available on www.usa.siemens.com/pds. 7EN05-0390-08...

  • Page 206: Phasors

    9810 series - User manual Power quality Phasors Phasors are used to represent the voltage and current magnitude and angles. The length of the lines in the phasor diagram represent the relative magnitude of the voltages with respect to the other phase voltages, and the currents with respect to the other phase currents. All angles are measured with respect to the Va/V1 phase.

  • Page 207: Power Quality Standards Compliance Reporting

    Use an Uninterruptible Power Supply (UPS) to help maintain EN 50160 framework operation during a power outage. For more information about EN 50160, see the Power Quality: ION Meters and EN50160:2010 technical note, available on www.usa.siemens.com/pds. IEEE 519 The IEEE 519 framework includes ION modules, such as: Harmonics Evaluation, Harmonics Measurement, and Counter.

  • Page 208: Disturbance Direction Detection Events

    9810 series - User manual Power quality Disturbance location Meter (B) reports downstream disturbance Meter (C) reports upstream disturbance Meters (D) report upstream disturbance Meter (E) reports downstream disturbance The arrows show the direction the meters have determined for the disturbance. With this information, you can determine that the disturbance occurred between meter (B) and meter (C) and can focus on that section of your system to find the cause of the disturbance.

  • Page 209: Comtrade

    For details on how to view the event log, see "Viewing and downloading an event log" on page For more information on the Disturbance Direction Detection module, see ION Reference, available on www.usa.siemens.com/pds. COMTRADE The meter provides waveforms in COMmon format for TRAnsient Data Exchange (COMTRADE) format.

  • Page 210: Waveforms On The Meter Webpages

    Ethernet gateway connections. For more information, see the COMTRADE and ION technology technical note, available on www.usa.siemens.com/pds. Waveforms on the meter webpages You can use the waveform viewer on the meter’s webpages to view waveforms generated as a result of power quality events.

  • Page 211: Viewing Waveforms On Meter Webpages

    Power quality 9810 series - User manual Select the COMTRADE module to view (COMTRADE_1 is set up by default; you can also set up COMTRADE_2 or COMTRADE_3) Select the particular COMTRADE waveform to view Show/hide parameters View details Zoom in/out Viewing waveforms on meter webpages Use the waveform viewer on your meter’s webpages to view the meter’s COMTRADE waveform files.

  • Page 212: Burst Data Logging

    9810 series - User manual Power quality To view waveforms on meter webpages: 1. Open a browser and go to the IP address for your meter, entering valid login credentials when requested. 2. Navigate to Monitoring > Waveforms. A screen displays with accordion menus for three COMTRADE modules (regardless of whether or not that COMTRADE module is being created by the meter).

  • Page 213: Data Recorder Burst Data

    Power quality 9810 series - User manual Burst data logging is analogous to continuous shooting mode or “burst mode” in photography. An understanding of pre and post event data assists in the analysis of undesired power quality events such as sags or swells. Burst logging is typically used for high-speed RMS (half-cycle) data capture, but the data recorder supports standard speed (1-second) recording as well, depending on the ION modules connected to the inputs of the Data Recorder module.

  • Page 214: Waveform Capture

    9810 series - User manual Power quality Use the system frequency to calculate the number of records needed to capture 1 second of data: • For 60 Hz, total number of records per second = 60 cycles/second x 2 half-cycles = 120 •...

  • Page 215: Delayed Waveform Capture

    Power quality 9810 series - User manual Waveform recording triggered Waveform record captured at trigger Delayed waveform capture The meter’s Waveform Recorder modules support delayed waveform capture. The Waveform Recorder module’s Record Delay Cycles setup register specifies how many cycles to delay the waveform capture after the Record input is triggered. This is for capturing post- trigger waveform data.
  • Page 216 9810 series - User manual Power quality Both Pre-trigger Records and Post-trigger Records are set to zero by default. To configure the waveform recorder for extended waveform capture, either or both of these setup registers must be set to a non-zero positive integer value. If you do this, you must also set the Record Delay Cycles setup register to zero in order to properly configure the extended waveform capture.
  • Page 217 Power quality 9810 series - User manual The waveform log set for the extended waveform capture = [pre-trigger records] + [actual trigger record] + [post-trigger records]. The total waveform records captured in this example is 2 + 1 + 6 = When extended waveform capture is enabled, both Buffer Depth and Depth setup registers must be set to a positive integer multiple of the waveform log set.

  • Page 218: Logging

    You can also configure the meter to email data from the logging frameworks. For more information, see the Internal Email Client Feature technical note, available on www.usa.siemens.com/pds. Meter events are recorded in the meter’s onboard event log. You can also configure the meter to record events to an external syslog server.

  • Page 219: Revenue Log

    Logging 9810 series - User manual The meter can support up to 100 data recorders, which can each record up to 16 different parameters. Revenue Log The Revenue Log (Data Rec 1) is configured for use with UTS MV-90 billing software. Factory settings for this data recorder: •...

  • Page 220: Loss Log

    9810 series - User manual Logging Hist Low Log (Data Rec 4) Vll ab low V unbal low I avg low kVA tot low Vll bc low Ia low I 4 low PF lag low Vll ca low Ib low kW tot low PF lead low Vll avg low...

  • Page 221: Energy And Demand Log

    Logging 9810 series - User manual Harm High Log (Data Rec 8) V1 THD high I1 THD high I1 K Fac high V2 THD high I2 THD high I2 K Fac high V3 THD high I3 THD high I3 K Fac high Energy and Demand Log The EgyDmd Log (Data Rec 10) records energy and demand data used by energy management software to generate reports.

  • Page 222: Rapid Voltage Change Log

    9810 series - User manual Logging Rapid Voltage Change Log The RVC Log (Data Rec 23) provides details of rapid voltage changes related to sag/swells (power quality events). This data recorder is disabled by default. Factory settings for this data recorder: •...

  • Page 223: Transient Log

    Voltage unbalance The meter logs EN 50160 counter data for present and previous observation periods as well as EN 50160 events. For more information about EN 50160, see the Power Quality: ION Meters and EN50160:2010 technical note, available on www.usa.siemens.com/pds. 7EN05-0390-08...

  • Page 224: Iec 61000-4-30 Logs

    9810 series - User manual Logging IEC 61000-4-30 logs The IEC 61000-4-30 logs are used to log parameters related to the International Electrotechnical Commission’s IEC 61000-4-30 standard and to create reports: 4-30 3s RMS Log (Data Rec 38) PqFlag 2s ivd I1 3s V1 OverDev 3s V3 OverDev 3s...

  • Page 225: Ieee 519 Compliance Logs

    V Intrp DrtnAll (voltage interruption duration - all voltages) For more information, see the IEC 61000-4-30 compliance and ION meters technical note, available on www.usa.siemens.com/pds. IEEE 519 compliance logs The IEEE 519 compliance logs are used to record IEEE 519 compliance parameters:...

  • Page 226: Configuring Data Logging Using Ion Setup

    9810 series - User manual Logging Data recorder Description V2 Hrm 17-32 (Data Rec 48) V2 voltage harmonics - 10 min V2 Hrm 33-48 (Data Rec 54) V2 voltage harmonics - 10 min V3 Hrm 1-16 (Data Rec 43) V3 voltage harmonics - 10 min V3 Hrm 17-32 (Data Rec 49) V3 voltage harmonics - 10 min V3 Hrm 33-48 (Data Rec 55)

  • Page 227: Waveform Data Storage Format

    Logging 9810 series - User manual Waveform information is used to help identify power system disturbances, which are an increasing concern for industrial plants, hospitals, data centers and other facilities where the equipment is sensitive to voltage or current sags, swells, transients, and momentary interruptions. Waveform information is also used to help ensure compliance with power quality standards.

  • Page 228: Default Waveform Recording Configuration

    Transient detected. For more information on the Waveform Recorder module, see ION Reference, available on www.usa.siemens.com/pds. Default waveform recording configuration The meter’s default framework includes factory-configured waveform logs (waveform recorders). These waveform logs and their configuration are used by other components of your power monitoring system.

  • Page 229: Comtrade Modules

    Logging 9810 series - User manual Waveform recorder Description V3 voltage waveforms recorded during a defined Vfm Rc V3-Trnst (Wform Rec 11) transient event. I1 current waveforms recorded during a defined Vfm Rc I1-Trnst (Wform Rec 13) transient event. I2 current waveforms recorded during a defined Vfm Rc I2-Trnst (Wform Rec 14) transient event.

  • Page 230: Default Event Log Configuration

    None. For more information on the Event Log Controller module and event priorities for specific ION modules, see ION Reference, available on www.usa.siemens.com/pds. User triggered event log entries The Event Log includes an association between security-related events and the username that was logged in to the meter during the event.

  • Page 231: Syslog

    Logging 9810 series - User manual implemented before older entries are overwritten. This feature can assist in ensuring that event log entries are not overwritten before they can be reviewed. Use ION Setup to select a user to be the designated reader. 1.

  • Page 232: Syslog Severity To Event Log Priority Mapping

    9810 series - User manual Logging 9. Click OK. 10. Verify that the Syslog server is receiving log information from the meter. NOTE: If the Enable Syslog register is enabled but the Syslog Server register does not contain an IP address, an event is generated in the event log to indicate that syslog is enabled with no server IP.

  • Page 233: Log Depth Configuration

    Logging 9810 series - User manual 3. Click Logging > Memory screen. The Status tab: Lists the default logs, their interval (Duration) and depth (Records), if applicable, and the percentage of available memory used by the log. Provides information on how much of the meter’s memory is used for system tasks in the System Resources list item.

  • Page 234: Log Buffer Configuration

    9810 series - User manual Logging Circular (FIFO) logging mode: when the log is full, a new record overwrites the oldest record Stop-when-full logging mode: when the log is full, any new records are not logged Log buffer configuration The log buffer depth is the maximum number of records that can be stored in the meter’s short- term memory (RAM) for a particular log.
  • Page 235 NOTE: The Insert Outage Records functionality does not work if the data recorder is configured as partially buffered. In order to use this functionality, you must configure the data recorder to be fully buffered. See ION Reference, available from www.usa.siemens.com/pds, for more information about configuring the Data Recorder module.
  • Page 236 9810 series - User manual Logging Log buffer Long-term memory Total available space in the log buffer (for example, 20 records) Example: Partially buffered log records replicated from short-term memory to long-term memory In the following example, the buffer depth equals 20. The first record has already replicated to the long-term memory, making room in the log buffer for the new records (including the newest record, in gray).

  • Page 237: Changing Log Interval And Depth Settings Using Ion Setup

    Logging 9810 series - User manual Log buffer Long-term memory Record that cannot be logged because log buffer is full (this record is lost) Record moving from short-term memory to long-term memory New record at next interval Changing log interval and depth settings using ION Setup You can configure log intervals, log depths and buffer depths to optimize your memory usage.
  • Page 238 9810 series - User manual Logging 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Logging > Memory. 4. Select the log you want to edit and click Edit. 5. Set the log depth and log interval as required for your logging needs. Log Interval: you can change the interval units to seconds, minutes, hours or days.

  • Page 239: Time And Timekeeping

    Global Positioning System (GPS) signal, Network Time Protocol (SNTP/NTP) server or Precision Time Protocol (PTP) leader. For more information, see the Time Synchronization and Timekeeping technical note, available on www.usa.siemens.com/pds. For more information on the Clock module, see ION Reference, available on www.usa.siemens.com/pds.

  • Page 240: Supported Time Synchronization Sources

    9810 series - User manual Time and timekeeping Supported time synchronization sources Several time synchronization sources are available to your meter. Time sync Description source Meter Configuration software can manually synchronize the time of your meter configuration based on the clock of the computer running the configuration software. software (ION Configuration software synchronization is usually performed when the meter Setup)

  • Page 241: Clock Source Time Quality Flag

    Time and timekeeping 9810 series - User manual Setting option Description The meter monitors the ISO Grid Operation line frequency, and adjusts the one second period based on the measured line frequency. All devices connected to the grid network are synchronized to maintain a consistent time base.

  • Page 242: Star Network Topology

    9810 series - User manual Time and timekeeping Parameter Setting Description A transparent clock that supports the use of the end-to- End to End PTP device type end delay measurement mechanism between slave transparent clock clocks and the leader clock. A clock that provides time information using the Peer delay 2 step...

  • Page 243: Configuring Time Information Using Ion Setup

    Time and timekeeping 9810 series - User manual Configuring time information using ION Setup You can set the time, date, and time synchronization settings using ION Setup. NOTE: You must manually adjust the date and time information if the device is installed in a different time zone location from the computer running ION Setup.
  • Page 244 9810 series - User manual Time and timekeeping Parameter Value Description Sets which device port accepts time synchronization messages. Time synchronization messages on other ports are ignored. For GPS time synchronization, set the Time Sync Source to COM1 (or COM4). COM1, COM4, For SNTP/NTP time synchronization, set the ETHERNET,...

  • Page 245: Configuring Time Information Using The Display

    Time and timekeeping 9810 series - User manual Parameter Value Description NTP: specifies NTP time synchronization. Enable NTP SNTP: specifies SNTP time synchronization. NTP, SNTP, No Time Sync No: neither NTP nor SNTP time synchronization are used. Specifies how often the meter synchronizes over Numeric value NTP Time Sync SNTP...
  • Page 246 9810 series - User manual Time and timekeeping Date and time setup Parameter Values Description Time Format 12 H, 24 H Specifies how the time is displayed. MM/DD/YYYY, Date Format DD/MM/YYYY, Specifies how the date is displayed. YYYY/MM/DD Sets the time zone of the meter’s location, TZ Offset -12:00:00 to 13:00:00 relative to UTC.

  • Page 247: Measurements

    Measurements 9810 series - User manual Measurements Energy Your meter provides bi-directional, 4-quadrant, revenue accurate energy metering: • kWh, kVARh, kVAh delivered and received • kWh, kVARh, kVAh net (delivered minus received) • kWh, kVARh, kVAh total (delivered plus received) •...

  • Page 248: Min/Max Recording

    9810 series - User manual Measurements Your meter can measure and record: • Individual harmonics, including magnitude and phase angle • Interharmonics • Total even harmonic distortion (TEHD) • Total odd harmonic distortion (TOHD) • Total harmonic distortion (THD) • Total demand distortion (TDD) •...

  • Page 249: Power And Power Factor

    Measurements 9810 series - User manual • COMTRADE: The meter can save waveform data in COMmon format for TRAnsient Data Exchange (COMTRADE) format. COMTRADE data is available for download using an SFTP client application. • Setpoint learning: You can configure your meter to learn certain disturbance-related values. For example, what constitutes a sag, swell, transient, or high or low setpoint.

  • Page 250: Current Phase Shift From Voltage

    9810 series - User manual Measurements The units for power are watts (W or kW) for real power P, vars (VAR or kVAR) for reactive power Q, and volt-amps (VA or kVA) for apparent power S. Positive real power P(+) flows from source to load, and negative real power P(-) flows from the load to the power source.

  • Page 251: Power Demand

    Measurements 9810 series - User manual Current and voltage in phase (resistive) Current leads voltage (capacitive) Current lags voltage (inductive) Power demand Power demand is a measure of average power consumption over a fixed time interval. NOTE: If not specified, references to demand are assumed to mean power demand. 7EN05-0390-08...

  • Page 252: Peak Demand

    For more information on how Sliding Window Demand modules measure and calculate demand values, see ION Reference, available on www.usa.siemens.com/pds. Sliding window demand To calculate demand values, your meter uses the sliding window averaging (or rolling interval) method which divides the demand interval into a set number of subintervals of specified duration.

  • Page 253: Incremental Energy

    Measurements 9810 series - User manual Sliding window (rolling block) Incremental energy Incremental energy allows you to define a start time, end time, and the time interval (increments) for incremental energy accumulation. At the end of each interval, the energy accumulated during that period is stored. By default, the meter only records the previous interval’s incremental energy and the instantaneous energy accumulations in the active interval.

  • Page 254: Example: Incremental Energy

    9810 series - User manual Measurements Incremental energy helps provide information for analyzing energy and power usage against present or future utility rates, and is useful for measuring energy consumption by shift or for a specific process. When configuring incremental energy, shorter incremental energy periods provide more granular data which can make the data easier to use for comparison purposes.

  • Page 255: Conditional Energy

    Measurements 9810 series - User manual 4. Select Status and click Edit. The Incremental Energy Setup screen is displayed. 5. Select Enable to display parameters for configuration. 6. Select the parameter to configure. NOTE: Configuring any parameter resets the incremental energy values recorded by your meter.

  • Page 256: Trending And Forecasting Overview

    For more information on the Trending and Forecasting module, see ION Reference, available on www.usa.siemens.com/pds. Trending and forecasting implementation Data used for trending and forecasting is logged for specific intervals: •...
  • Page 257 Measurements 9810 series - User manual To view trending and forecasting data on your meter's webpages: 1. Log in to your meter’s webpages. 2. Click Monitoring > Trending & Forecasting. 3. Select the Target and Interval. The graph for the selected data is displayed. 7EN05-0390-08...

  • Page 258: Resets

    9810 series - User manual Resets Resets Resets overview Resets allow you to clear accumulated parameters stored on your meter, reinitialize the meter or reinitialize meter accessories. Meter resets clear your meter’s onboard data logs and other related information. Resets are typically performed after you make changes to the meter’s basic setup parameters to clear invalid or obsolete data to prepare the meter for active service.

  • Page 259: Performing Resets Using Ion Setup

    Resets 9810 series - User manual Reset Description • Clears all cumulative and derived quantities from the meter, including: demand, peak demand, energy, revenue, and test mode parameters. • Clears meter event and waveform logs. Master Reset • Clears COMTRADE waveform records stored in the meter’s internal SFTP site.

  • Page 260: Performing Resets Using The Meter Webpages

    9810 series - User manual Resets To reset the meter using ION Setup: 1. Start ION Setup. 2. Open the Setup Assistant for your meter. 3. Click Verification. 4. Select Normal Mode and click Display. 5. Select the desired tab in the Normal Mode dialog box. Depending on the tab selected, different resets are available.

  • Page 261: Performing Resets Using The Display

    Resets 9810 series - User manual 3. Click Reset for the values you want to clear. Parameter Description Clears all cumulative and derived quantities from the meter, including: demand, peak demand, energy, revenue, and test mode parameters. Clears meter event and waveform logs. Master Reset Clears COMTRADE waveform records stored in the meter’s internal SFTP site.
  • Page 262 9810 series - User manual Resets NOTICE DATA LOSS Failure to follow these instructions can result in data loss. Ensure all important data from the device has been retrieved before performing a reset. To reset the meter using the display: 1. Press the Home button on the display. 2.
  • Page 263 Resets 9810 series - User manual 5. Press the Check Box icon. 6. Press the Select icon to accept the change. When you select Master Reset, the message all recorded data will be lost. Reset selected parameters? is displayed. 7. Press Select icon to confirm. 7EN05-0390-08...

  • Page 264: Firmware Upgrades

    9810 series - User manual Firmware upgrades Firmware upgrades Firmware upgrades overview It is recommended to upgrade Siemens 9810 advanced power quality meters to the latest firmware version. Firmware version pre-v2.1.0 Before upgrading to the latest firmware version, firmware version 2.1.0 must have been previously installed.

  • Page 265: Meter Firmware Upgrade Prerequisites

    Firmware upgrades 9810 series - User manual RECOMMENDATION: Use Advanced security mode. Legacy security Legacy security Legacy security Legacy security support password support password support username support password range limit • Same password used before upgrade to firmware version User1 0–99999999 8 characters 3.0.0., or...

  • Page 266: Back Up Accumulated Energy Values

    Download latest ION Setup To upgrade meter firmware, the most recent version of ION Setup is required. 1. Go to www.usa.siemens.com/pds and locate the latest version of ION Setup. 2. Download the installation file, then run it to upgrade ION Setup.

  • Page 267: Option 1 (Recommended) - Upgrading Using Zip File

    Firmware upgrades 9810 series - User manual Option 1 (recommended) – Upgrading using ZIP file This is the recommended method of upgrading your meter. This method can also be used for sequential device upgrades. Any digital and analog outputs associated with your device may change state during a firmware upgrade.
  • Page 268 9810 series - User manual Firmware upgrades 6. Select the components you want to upgrade. For example: 9810 firmware V3.0.0 package to be applied in the order listed: 9810_upgradeAgent_V002.001.000.upx (not required if already applied) 9810_V003.000.000.upx Factory V2.2.0.0.0 template is the meter template that is programmed to the meter after the firmware upgrade is complete.

  • Page 269: Option 2 - Upgrading Using Individual Upgrade Files

    US2:948DISP96 display. Upgrading option module firmware You can upgrade option module using ION Setup or directly through the meter's internal SFTP site. 1. Go to www.usa.siemens.com/pds and search for the US2:948M2AO4AI or US2:948M2DO6DI firmware file. 2. Download the firmware file. 7EN05-0390-08...

  • Page 270: Loading Option Module Firmware Using Ion Setup

    Upload firmware to option modules using ION Setup over an Ethernet connection. Each option module must be upgraded individually. Prerequisites: • Option module firmware upgrade (.S19) file(s). Go to www.usa.siemens.com/pds to download upgrade files. • Option module is connected to the meter.

  • Page 271: Loading Option Module Firmware Using Sftp

    Upload firmware to your meter’s option modules by loading the firmware upgrade file onto your meter’s internal SFTP site. Each option module must be upgraded individually. Prerequisites: • Option module firmware upgrade (.S19) file(s). Go to www.usa.siemens.com/pds to download upgrade files. • Option module is connected to the meter.

  • Page 272: Maintenance

    Maintenance Maintenance Maintenance overview The meter does not contain any user-serviceable parts. If the meter requires service, contact your local Siemens Industry Technical Support representative. NOTICE METER DAMAGE Failure to follow these instructions can result in equipment damage. • Do not open the meter case.

  • Page 273: Test Mode Default Screens

    Maintenance 9810 series - User manual The meter is usually reading data from a test power supply while function verification is performed. The values shown in the test mode display screens represent different accumulators than those shown in norm or alt mode (although they perform some of the same basic measurements). The test mode display values are for accuracy checking purposes;...

  • Page 274: Putting Your Meter In Test Mode Using The Display

    9810 series - User manual Maintenance 4. Select Test Mode and click Display. Your meter is now in test mode, and the Test Mode screen is displayed. 5. Select the different tabs to view your meter’s test mode values and modify test mode parameters.

  • Page 275: Device-Specific Information

    NOTE: Do not allow liquids to enter the device through ventilation slots, connectors, or other openings. • If you are not certain about how to remove abrasive contaminants from the meter or its accessories, contact Support or your Siemens Industry representative. Improperly removing contaminants and pollution may void the warranty. To clean the display: •...
  • Page 276 You can use the device’s Modbus map and Modbus commands to read the Modbus Product ID. For more information on the Factory module, see ION Reference, available on www.usa.siemens.com/pds. 7EN05-0390-08...

  • Page 277: Revenue

    See the ION Device Template Reference, available from www.usa.siemens.com/pds, for a complete listing of revenue-locked features, settings and meter data. See the meter’s catalog pages, available from www.usa.siemens.com/pds, or consult your local Siemens Industry representative for information about your device, its options and accessories.

  • Page 278: Revenue-Locking Summary

    9810 series - User manual Revenue Revenue-locking summary You must configure and revenue lock your meter before installing it. • Unlock your revenue meter if it is locked. • Configure the required revenue settings specific for installation. NOTE: If you are using ION Setup to configure your meter, allow for any communication delays before removing power to your meter.

  • Page 279: Revenue Locking Your Meter

    Revenue 9810 series - User manual LED behavior Revenue lock status The meter is not revenue locked. The meter is revenue locked. New revenue lock state is pending; power cycle your meter to set the Flashing revenue lock to on or off. Revenue locking your meter You can lock and unlock your meter using the revenue lock switch located on the meter base.

  • Page 280: Transformer Loss Compensation

    You can view the TOU active rates and seasons using the display. For more information on how to configure TOU on your meter, see the ION Setup online help, available from www.usa.siemens.com/pds. For more information on the Time of use module and its settings, see ION Reference, available on www.usa.siemens.com/pds.

  • Page 281: Energy Pulsing Led Behavior

    Revenue 9810 series - User manual Energy pulsing LED behavior The visible and infrared LEDs are configured by default to pulse based on energy measured by the meter. You can configure the pulse weight (pulses per kWh) and the energy source. Energy pulsing is used to help verify the energy measurement accuracy of your meter for revenue purposes.

  • Page 282: Verifying Accuracy

    For a list of accuracy standards that your meter complies to, contact your local Siemens Industry representative or download the meter brochure from www.usa.siemens.com/pds.

  • Page 283: Environment

    Your meter complies with and meets the requirements of these energy metering standards. For a list of accuracy standards that your meter complies with, contact your local Siemens Industry representative or download the meter brochure from www.usa.siemens.com/pds.

  • Page 284: Verifying Accuracy Test Meter Settings

    9810 series - User manual Verifying accuracy Verifying accuracy test meter settings Your meter‘s power system and other parameters must be configured for accuracy testing. Meter parameter Value Volts mode 4W-Wye (4 wire Wye) PT/CT correction Disabled Active NOTE: In test mode, your meter’s billing quantities stop accumulating, Test mode and the data is sent to special test mode registers.
  • Page 285 Verifying accuracy 9810 series - User manual Reference device or energy standard Test voltage and current source Meter under test 2. Connect the control equipment used for counting the standard output pulses using one of these methods: Option Description Energy pulsing Align the red light sensor on the standard test bench armature over the energy pulsing LED.

  • Page 286: Calculate The Number Of Required Pulses

    9810 series - User manual Verifying accuracy Calculate the number of required pulses The reference test equipment typically requires you to specify the number of pulses required for a test duration of “t” seconds. Normally, the number of pulses required is at least 25 pulses, and the test duration is greater than 30 seconds.

  • Page 287: Typical Sources Of Test Errors

    NOTE: If accuracy verification reveals inaccuracies in your meter, they may be caused by typical sources of test errors. If there are no sources of test errors present, please contact your local Siemens Industry representative. Typical sources of test errors If you see excessive errors during accuracy testing, examine your test setup and test procedures to eliminate typical sources of measurement errors.
  • Page 288 9810 series - User manual Verifying accuracy VAR-hour test point Sample accuracy verification test point 10% of the nominal current, 100% of the nominal voltage and nominal Light load frequency at zero power factor (current lagging voltage by 90° phase angle).

  • Page 289: Troubleshooting

    • Enter meter username: User1 and Password: [password used before upgrade to firmware v3.0.0]. Using Vista software and after Go to www.usa.siemens.com/pds password is entered, access is not and search for support to get Meter recently granted. assistance with troubleshooting.

  • Page 290: Option Module Troubleshooting

    See ION Reference, available from www.usa.siemens.com/pds, for more information about the Factory and Diagnostics modules. Technical assistance Go to www.usa.siemens.com/pds and search for support to get assistance with troubleshooting. Have the meter model, serial number and firmware version information ready. See "Device- specific information"...

  • Page 291: 9810 Specifications

    This section provides additional specifications for your meter and accessories. NOTE: The information contained in this section is subject to change without notice. You can download updated documentation from www.usa.siemens.com/pds or contact your local Siemens Industry representative for the latest updates.
  • Page 292 9810 series - User manual 9810 specifications NOTE: Reactive energy and demand values, by default, are based only on the fundamental frequency, and do not include higher harmonics. Active and apparent energy and demand values are measured using the entire signal, including harmonics. Power quality IEC 62586-1/2 PQI-A Power quality instrument (PQI)
  • Page 293 9810 specifications 9810 series - User manual Control power AC control power 50/60 Hz ± 10%: 90–480 V ± 10% Operating range 400 Hz: 90–120 V ± 10% Maximum: 16.5 W/38 VA @ 480 V (45–65 Hz) Burden (meter only) Maximum: 13 W/24 VA @ 120 V (400 Hz) Maximum: 40 W/80 VA @ 480 V (45–65 Hz) Burden (fully optioned meter)
  • Page 294 9810 series - User manual 9810 specifications Maximum load voltage 250 V AC/30 V DC 8 A @ 250 V AC Maximum load current 5 A @ 24 V DC 20k cycles (resistive) Operate time Maximum: 10 ms Release time Maximum: 5 ms No Load: 10,000,000 operations Lifetime...

  • Page 295: Environmental Characteristics

    9810 specifications 9810 series - User manual Environmental characteristics –25 ºC to Max temp (–13 ºF to Max temp) NOTE: Maximum operating temperature could change Operating temperature based on the quantity and type of attached option modules. See Maximum operating temperature with option modules below.

  • Page 296: Emc (Electromagnetic Compatibility)

    9810 series - User manual 9810 specifications EMC (electromagnetic compatibility) EMC standards IEC 62052-11, IEC 61326-1, IEC 61000-6-5 Immunity to electrostatic IEC 61000-4-2 discharge Immunity to radiated fields IEC 61000-4-3 Immunity to fast transients IEC 61000-4-4 Immunity to surges IEC 61000-4-5 Immunity to conducted IEC 61000-4-6, IEC 61000-4-16 disturbances...

  • Page 297: Rs-485 Communications

    9810 specifications 9810 series - User manual RS-485 communications Number of ports Cable type Shielded twisted pair Maximum cable length 1200 m (4000 ft) Maximum number of devices Up to 32 devices on the same bus (unit loads) Parity None, even, odd Baud rate 2400–115200, 19200 recommended Real-time clock...

  • Page 298: Option Modules

    9810 series - User manual 9810 specifications CAT5 (or higher). Use with unshielded RJ45 modular Cable type connector Cable length 100 m (330 ft) maximum Connection type Direct, point-to-point Environment Operating temperature –20 ºC to 60 ºC (–4 ºF to 140 ºF) Storage temperature –40 °C to 85 °C (–40 °F to 185 °F) 5%–95% RH non-condensing...

  • Page 299: Other

    9810 specifications 9810 series - User manual US2:948MFIBER Fiber Ethernet Maximum number of modules –25 to 70 ºC (–13 to 158 ºF) Operating temperature Maximum operation temperature is based on the quantity and type of attached option modules. Other Parameter Description Weight (meter base only) 1.5 kg (3.3 lb)
  • Page 300 Operating hours: 8:00 am - 5:00 pm Eastern Time, Monday - Friday www.usa.siemens.com/pds Siemens is a registered trademark of Siemens AG. Windows is a trademark and Microsoft is a registered trademark of Microsoft Corporation. ION, Modbus and WebMeter are either trademarks or registered trademarks of Schneider Electric in France, the USA and other countries.

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