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Samsung CNF24 User Manual
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Samsung CNF24 User Manual

Samsung CNF24 User Manual

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2600-0031CGGAN
Ver. 4.0
CNF24
User Guide

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  • Page 1 2600-0031CGGAN Ver. 4.0 CNF24 User Guide...
  • Page 2 This guide is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.

  • Page 3: Introduction

    CNF24 User Guide INTRODUCTION Purpose This guide describes CNF24 basic information and features. Document Content and Organization This guide consists of 4 chapters and an abbreviation. CHAPTER 1. CNF24 Overview Describes CNF24 overview and capacity. CHAPTER 2. CNF24 Setup Describes the CNF24 setup procedure and license.

  • Page 4: Conventions

    ‘Bold Courier New’ font will indicate the value entered by the operator on the console screen. Reference Manuals OfficeServ DM User Guide Describes how to connect and use the OfficeServ DM, how to configure and set the OfficeServ key phone system’s environment. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 5: Revision History

    CNF24 User Guide Revision History EDITION DATE OF ISSUE REMARKS 09. 2010. First edition. 12. 2010. Modified for Conference Manager. 03. 2011. Applied SEUK modifications. 02. 2012. Applied OfficeServ V4.60 modifications. © SAMSUNG Electronics Co., Ltd.
  • Page 6 INTRODUCTION This page is intentionally left blank. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 7: Table Of Contents

    Revision History .................... III CHAPTER 1. CNF24 Overview Overview ......................1 CNF24 Capacity ....................4 System Capacity .................... 4 Slot Information for CNF24 ................5 CHAPTER 2. CNF24 Setup CNF24 Setup ...................... 7 Setup Procedure .................... 7 CNF24 License ....................9 Updating CNF24 Setup Information ..............
  • Page 8 CHAPTER 4. Conference Features Meet-Me Conference ..................31 Features..................... 31 Conference Progress ..................36 Ad-hoc Conference ................... 50 Features..................... 50 Conference Progress ..................51 Pre-defined Conference ..................52 Features..................... 52 Conference Progress ..................53 ABBREVIATION ⓒ SAMSUNG Electronics Co., Ltd.
  • Page 9 LIST OF FIGURES Figure 1.1 Front View of the CNF24 ............. 2 Figure 1.2 CNF24 Slot Information for OfficeServ7400 (MP40) ......5 Figure 1.3 CNF24 Slot Information for OfficeServ7200 (MP20) ......5 Figure 1.4 CNF24 Slot Information for OfficeServ7200 (MP20S) ......5 Figure 2.1 CNF24 Parameter Setting............
  • Page 10 TABLE OF CONTENTS LIST OF TABLES Table 1.1 Ports and LEDs of the CNF24 ............2 Table 1.2 System Capacity ................. 4 Table 3.1 Installation Environment ............. 13 Table 4.1 Examples of conference group configurations ......... 29 VIII ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 11: Chapter 1. Cnf24 Overview

    Locally connected stations/extensions and external parties can use the CNF24 to participate in voice conferences. The CNF24 can provide up to 24 connections for voice conference, with the number of participants in any one conference variable from 2 users to 24.

  • Page 12: Figure 1.1 Front View Of The Cnf24

    The front view of the CNF24 is shown in the figure below: Figure 1.1 Front View of the CNF24 The components on the front panel of the CNF24 are listed in the table below. Table 1.1 Ports and LEDs of the CNF24...
  • Page 13 – Red blink: Over 80% of the recording storage used BACKUP LED This LED indicates the status of backup operation. – Green blink: Makes backup of the recorded data to the web page. – Off: No operation © SAMSUNG Electronics Co., Ltd.

  • Page 14: Cnf24 Capacity

    MCP, or other OfficeServ system. CNF24 has 24 conference channels and up to maximum 4 cards can be installed into the OfficeServ7400. The number of conference groups can be increased as more CNF24 cards are installed on the system. In case of recording or paging, the number of conference members is decreased as each recording or paging occupies one conference channel.

  • Page 15: Slot Information For Cnf24

    The CNF24 must be installed into a slot that supports 32 channels or more if all 24 conference channels are to be used. If the CNF24 is installed into a 16 channel slot, a maximum of 16 conference channels are supported.
  • Page 16 CHAPTER 1. CNF24 Overview This page is intentionally left blank. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 17: Chapter 2. Cnf24 Setup

    The CNF24 itself can operate normally without being connected to the network but conference service cannot be provided. 3. 3. 3. When the CNF24 is ready to provide conference service, RUN LED will blink and then Device Manager (DM) menue 2.2.0 will show CNF24 S/W version and CPLD/PCB version.

  • Page 18: Figure 2.1 Cnf24 Parameter Setting

    CHAPTER 2. CNF24 Setup Figure 2.1 CNF24 Parameter Setting CNF24 will restart automatically to apply new network setting. 5. 5. 5. Input Service License Key in DM 2.1.4 to enable CNF24 channels. Figure 2.2 Input Service License Key ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 19: Cnf24 License

    Service License including CNF24 count. The number of CNF24 license counts can be up to 96 (24 x 4) in case of MP40, 48 (24 x 2) in case of MP20 and 24 in case of MP20S.

  • Page 20: Updating Cnf24 Setup Information

    Installer does not have to update installation information. The new card Mac address is updated automatically. • When current CNF24 installed in slot A is pulled out and another CNF24 is installed in slot B. Installer should clear previous setup information from slot A to update new CNF24 information.

  • Page 21: Cnf24 Status

    • Card Parameter setting When IP address is not assigned to CNF24, the system cannot check the card status. Every time a new CNF24 is installed, the user should assign its IP address. • Service License Key Even though CNF24 is installed normally, the system cannot provide conference service without the correct Service License.
  • Page 22 CHAPTER 2. CNF24 Setup This page is intentionally left blank. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 23: Chapter 3. Conference Manager

    This chapter describes OfficeServ Conference Manager functions. Conference Manager is a web program designed to configure and set a conference for CNF24. Environment OfficeServ Conference Manager can manage the conference for CNF24. Table 3.1 Installation Environment Category Requirement Pentium III or faster...

  • Page 24: Operation

    Java Runtime Environment If the Java Runtime Environment is not installed or a lower version than V1.6.0_3 is installed on the PC, you will see the page below. Click the [Java Download Page] or [Java Upgrade Page]. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 25: Figure 3.2 Java Download Page

    CNF24 User Guide Figure 3.2 Java Download Page © SAMSUNG Electronics Co., Ltd.

  • Page 26: Log In

    Log In 1. 1. 1. Input your extension number in [Station Number]. 2. 2. 2. Input your extension’s passcode in [Station Password]. (default: 1234) 3. 3. 3. Click the [Login] button. Figure 3.3 Log in screen ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 27: Meet Me Main

    Display the time table of the channel. ⑤ Status Bar Display information such as IP address, version, type, country, system time. Create 1. 1. 1. Select the conference time by dragging the area in the time table © SAMSUNG Electronics Co., Ltd.

  • Page 28: Figure 3.5 Conference Time Selection

    CHAPTER 3. Conference Manager Figure 3.5 Conference Time Selection 2. 2. 2. Click the [Create] button. 3. 3. 3. Input the details for conference. Figure 3.6 Conference Reservation ⓒ SAMSUNG Electronics Co., Ltd.
  • Page 29 If you click the [Select] button, the following window will be displayed. Search subscriber by phone number or name and add selected subscriber to Attendee List. In Attendee List, subscriber’s information such as phone number, name and e-mail address can be checked. © SAMSUNG Electronics Co., Ltd.

  • Page 30: Figure 3.7 Select Conference Member

    If you check the ‘Send Invitation Email’, you can see the window below. Make an invitation message and click the [Send] button. The invitation mail will be sent to all the conference members. Figure 3.8 Meet Me Conference Invitation ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 31: Detail

    Navigator (<, >) Can select the previous/next. Detail See the detail of selected reservation. Cancel Cancel the selected reservation. You can send a mail with the reason. Email See the invitation message of the selected conference. © SAMSUNG Electronics Co., Ltd.

  • Page 32: Scheduled Conference(S)

    Display the card position, you can select the yesterday/ tomorrow. Conference Details See the detail of selected reservation. Cancel Reservation Cancel the selected reservation. You can send a mail with the reason. View Email See the invitation message of the selected conference. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 33: Cancel Reservation

    You can cancel the reserved conference. [Cancel Reservation] button is shown on Reserved Meet Me. If you click [Cancel Reservation] button, the information of the selected conference is shown, and you can input the reason. Figure 3.11 Cancel Reservation © SAMSUNG Electronics Co., Ltd.

  • Page 34: Scheduler History

    See the detail of selected conference Reason See the cancel reason of selected conference Download Download the recording file Delete Record Delete the recording file Delete Delete the selected history Delete All Delete all history ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 35: My Scheduler

    See the detail of selected conference Email See the invitation of selected conference Cancel Cancel the selected conference Reason See the cancel reason of selected conference Watch Watch the status of selected conference Download Download the recorded conference file © SAMSUNG Electronics Co., Ltd.

  • Page 36: Watch

    Recording button can only be activated when the recording option is selected during reservation. Paging Start/Paging Stop Page/stop all members Paging button can only be activated when the recording option is selected during reservation. Terminate Terminate conference ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 37: Active Conference Status

    Recording button can only be activated when the recording option is selected during reservation. Paging Start/Paging Stop Page/stop all members Paging button can only be activated when the recording option is selected during reservation. Terminate Terminate conference. © SAMSUNG Electronics Co., Ltd.
  • Page 38 CHAPTER 3. Conference Manager This page is intentionally left blank. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 39: Chapter 4. Conference Features

    • Ad-hoc • Pre-defined The CNF24 can provide up to 24 connections for voice conference, with the number of participants in any one conference variable from 2 users to 24. When using the recording or paging function the maximum number of conference members is decreased because one channel is used for a recording or paging.
  • Page 40 Free: 6 channels) Group is configured for 12 12 members (+1) 1 group members. (Recording: 1 channel, Free: 11 channels) Group is configured for 23 23 members (+1) 1 group members. (Recording: 1 channel, Free: 0 channel) ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 41: Meet-Me Conference

    Start Analog Trunk (FXO). Refer to the below digital trunk types. – ISDN BRI Trunk – ISDN PRI Trunk – SPnet – SIP Trunk (To use CNF24 resource properly, MPS should be enabled.) – H.323 Trunk (To use CNF24 resource properly, MGI should be enabled.) © SAMSUNG Electronics Co., Ltd.
  • Page 42 – Conference list inspection and inquiry – Personal greeting User can register personal greeting on reservation menu. – Conference status inquiry – Lock/UnLock the conference – Mute/UnMute the conference member – Disconnect a conference member – Conference time extension ⓒ SAMSUNG Electronics Co., Ltd.
  • Page 43 (default: 70%) • Record Delete Capacity: Recording files will be deleted when the capacity of recording files exceeds the designated capacity. (default: 90%) In this case the oldest file is deleted automatically. © SAMSUNG Electronics Co., Ltd.
  • Page 44 Summer Time Summer time is used to calculate e-mail sending time. Before system S/W version V4.60, it is applied by CNF24 card option <Mail Day Saving Time>. But now this option is deleted from DM 9.1.1 and summer time of CNF24 follows system summer time.

  • Page 45: Figure 4.1 Conference Options

    CNF24 User Guide Figure 4.1 Conference Options © SAMSUNG Electronics Co., Ltd.

  • Page 46: Conference Progress

    Each extension user can access Conference Manager and manage their own conferences. These conferences can’t be checked by other extension users. Figure 4.2 Conference Manager (DM 9.2.1) 2. 2. 2. Check current date and time. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 47: Figure 4.3 Conference Reservation

    Select the time and duration for conference. Repeat Select the repeat type. (Once/Daily/Weekly) If you select ‘Daily’ or ‘Weekly’, you can set reserving period by max 3 months. End Date If you select ‘Daily/Weekly’, select the end date for conference. © SAMSUNG Electronics Co., Ltd.
  • Page 48 – Mail Server Domain/IP: Set e-mail server domain or IP address – Mail Server DNS IP: Set e-mail server DNS IP address • Sender e-mail address Input master’s e-mail address in DM 9.1.6. This address is used as sender e-mail address in invitation letter. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 49: Figure 4.4 Select Conference Member

    In DM 9.1.5, input Meet-Me member information such as user name, tel number and e-mail address. This information is used when searching conference members. (ex) BOB / 216 / bob@ipums2008.samsung.com • E-mail conference instructions Input conference instructions in DM 9.1.8. This description will be added when sending invitation letter.

  • Page 50: Figure 4.5 Meet Me Invitation E-Mail

    Select [Send] to send invitation letter to the conference members. Figure 4.5 Meet Me Invitation E-mail Outlook 2010 Interworking CNF24 attaches a reservation schedule as “ics” format when sending an invitation e-mail for Meet-Me conference. If participant clicks this attached file, Outlook 2010 schedule will be opened automatically and shows a reservation schedule on its format.

  • Page 51: Figure 4.6 Mjoin Feature Code

    Assign <MJOIN> feature code value in DM 2.8.0. (ex. 88) Input specific digits as Incoming digits in DM 3.2.3. (ex. 200) Input MJOIN feature code as its Ring Plan in DM 3.2.3. Figure 4.6 MJOIN Feature Code © SAMSUNG Electronics Co., Ltd.
  • Page 52 In this case 1st member does not join the conference untill the 2 member has entered their password. 7. 7. 7. Join Alarm Current members who have already joined the conference can hear join-alarm tone of a new participant. ⓒ SAMSUNG Electronics Co., Ltd.
  • Page 53 In this case, if new participant is a station user, “Meet-Me Conf / Wait for Joining” message will be displayed on their LCD until they join the conference. 9. 9. 9. Join Meet-Me conference Participant joins the conference after completing above flow. © SAMSUNG Electronics Co., Ltd.

  • Page 54: Figure 4.7 Record Meet-Me Conference

    Select one conference group that master wants to record and click [Watch] button. 3. 3. 3. Conference Status menu is displayed. Click [Recording Start] button to start recording conference call. Note that one recording occupies one conference channel. Figure 4.7 Record Meet-Me Conference ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 55: Figure 4.8 Download Recorded Conference

    Figure 4.8 Download Recorded Conference 3. 3. 3. Save menu is displayed. Select directory and save current recorded file. Recorded file is saved as wav type and named as <rec_date_conference id>.wav. © SAMSUNG Electronics Co., Ltd.

  • Page 56: Figure 4.9 Save Recorded Conference

    Downloaded conference file can be played as following. Run a multimedia program and open a downloaded conference file. The downloaded conference file is saved as .wav type, so you should not have to change its file type. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 57: Figure 4.10 Page Meet-Me Conference

    Conference Status menu is displayed. Click [Paging Start] button to start paging conference call. Page members can hear current conference until page is stopped. Note that one page occupies one conference channel. Figure 4.10 Page Meet-Me Conference © SAMSUNG Electronics Co., Ltd.
  • Page 58 ID is 104, you should input 10499 to join conference as master. (99 is master login index.) During conference, select EXTEND key or input its tel. number. (ex. EXTEND : 99) You can see end time is extended in <Conference Status> menu. ⓒ SAMSUNG Electronics Co., Ltd.
  • Page 59 After connecting with user B, user A selects [MJOIN] again. Then both user A and B join the conference at the same time. In this case, joining process is not needed. Because user A is already an authorized member of the conference. © SAMSUNG Electronics Co., Ltd.

  • Page 60: Ad-Hoc Conference

    Ad-hoc conference is established when the master invites conference members one by one. The OfficeServ system also supports this conference type without the CNF24 using system resource. The additional features and capacity is only available when using the CNF24. Features •...

  • Page 61: Conference Progress

    B. Station A then dials another station C to invite to the Ad-hoc conference. Ad-hoc conference with MCONF key uses CNF24 conference channels not system resource and station A become the master in this case. 3. 3. 3.

  • Page 62: Pre-Defined Conference

    • If the master disconnects the call, the current pre-defined conference is also disconnected. • If all members disconnect the call in the middle of a conversation, the master and current pre-defined conference is also disconnected. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 63: Conference Progress

    Insert conference members who will be called by the master (organizer). • One conference group can have a maximum of 23 members. • One CNF24 provides max 24 conference channels, one channel is assigned to the master and the rest of channels can be assigned to members.
  • Page 64 CHAPTER 4. Conference Features This page is intentionally left blank. ⓒ SAMSUNG Electronics Co., Ltd.

  • Page 65: Abbreviation

    Basic Rate Interface CPLD Complex Programmable Logic Device Central Processing Unit Device Manager Foreign eXchange Office Foreign eXchange Station Hard Disk Drive Basic Rate Interface ISDN Integrated Services Digital Network Java Runtime Environment Local Area Network © SAMSUNG Electronics Co., Ltd.
  • Page 66 Operating System Printed Circuit Board Private Rate Interface PSTN Public Switched Telephone Network Random Access Memory Session Initiation Protocol Single Participant Announcement UART Universal Asynchronous Receiver and Transmitter Unshielded Twisted Pair wire Wireless Intelligent Peripheral ⓒ SAMSUNG Electronics Co., Ltd.
  • Page 67 CNF24 User Guide ©2010~2012 SAMSUNG Electronics Co,. LTD. All rights reserved. Information in this guide is proprietary to SAMSUNG Electronics Co., Ltd. No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG.

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