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Motorola C155 Service Manual
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Motorola C155 Service Manual

Motorola C155 Service Manual

Dual band wireless telephone
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Level 1-2 Service Manual
C155 / 156
Dual Band Wireless Telephone
C155
GSM 900/1800

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Summary of Contents for Motorola C155

  • Page 1 Level 1-2 Service Manual C155 / 156 Dual Band Wireless Telephone C155 GSM 900/1800...

  • Page 2: Table Of Contents

    Table of Contents C155 Table of Contents Introduction ........................... 4 Product Identification ......................4 Product Names ........................4 Product Changes ........................4 Regulatory Agency Compliance ................... 4 Computer Program Copyrights ..................... 5 About This Service Manual ....................5 Warranty Service Policy ....................... 6 Parts Replacement .......................
  • Page 3 Table of Contents C155 Exploded View Parts List ....................32 Accessories ........................36 Index .............................Index-1 June 1, 2004...

  • Page 4: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

  • Page 5: Computer Program Copyrights

    Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

  • Page 6: Warranty Service Policy

    Product Support The customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will perform level 4 (full component) repairs.

  • Page 7: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 8: Specifications

    Level 1-2 Service Manual Specifications Specifications General Function Specification Dimensions 104.08mm x 49.25mm x 22.78 mm Weight Not exceed 85 grams External LCD 4K Color CSTN , Active Area:27.92mm x 19.082mm, Pixel Resolution: 98(RGB)x67 Band GSM900/1800 or GSM850/PCS1900 Battery 920mAh Li Ion Battery Product type Bar type Antenna...
  • Page 9 Specifications C155 Transmitter Function Specification RF Power Output 32.5 dBm nominal GSM900 30 dBm nominal DCS1800 Output Impedance 50 ohms nominal Spurious Emissions -36 dBm from 0.1 to 1GHz, -30 dBm from 1 to 4 GHz Receiver Function specification Receiver Sensitivity...

  • Page 10: Product Overview

    Product Overview Product Overview The Motorola C155 features a global system for mobile communications wireless interface and general packet radio service (GPRS) transport technology. It also features a simplified icon and graphical user interface (UI) for easier operation in addition to short message service text messaging (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book.
  • Page 11 Product Overview C155 • Personal management tools calculator with currency converter, real time clock with date, reminders, and caller profiling • Other features Caller Line Identification Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed.

  • Page 12: General Functions

    General Functions General Functions Controls, Indicators, and Input/Output (I/O) Connectors The C155 phone's controls are located on the front side of the device and on the keyboard as shown in below. Indicators icons are displayed on the LCD. Antenna Enclosed on the top- Menu Key back of the phone.
  • Page 13 General Functions C155 Liquid Crystal Display (LCD) The LCD provides a 700 square millimeter multicolor backlit color display with user- adjustable contrast settings for optimum readability in all light conditions. The bit-map 96 x 64 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts.

  • Page 14: User Interface Menu Structure

    Level 1-2 Service Manual General Functions User Interface Menu Structure The table below shows a portion of the C155 telephone menu structure. Menu Map • Call Forward * • Other Settings* • Voice Calls • Personalise • Cancel All • Main Menu •...

  • Page 15: Battery Function

    Used to measure battery voltage 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.

  • Page 16: Disassembly

    Level 1-2 Service Manual Disassembly Disassembly This section describes how to disassemble a C155 telephone. Tools and equipment used are listed on the preceding page. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD).

  • Page 17: Removing And Replacing The Sim Card

    Disassembly C155 There is a danger of explosion if the Lithium ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer's instructions.

  • Page 18: Removing And Replacing The Front Housing

    Level 1-2 Service Manual Disassembly Removing and Replacing the Front Housing Remove the battery and SIM as described earlier. Grip the phone firmly with one hand. Figure 7. Use a flat wedge tool or screwdriver to pry the case open along the central seam. Remove the front housing.

  • Page 19: Removing And Replacing The Transceiver Board

    Disassembly C155 Removing and Replacing the Transceiver Board Remove the front housing as described earlier. Using a size T5 screwdriver, remove 4 screws from the transceiver board mounted in the back housing. Figure 9. Pry open the side latches securing the transceiver board to the back housing and then remove it.

  • Page 20: Removing And Replacing The Vibrator Motor

    Level 1-2 Service Manual Disassembly Remove the speaker unit. Figure 11. To replace, mount the speaker unit in the speaker bay of the back housing Connect the speaker wire to the transceiver board. Restore the back housing and other parts. Removing and Replacing the Vibrator Motor Remove the transceiver board as described earlier.

  • Page 21: Removing And Replacing The Power Light

    Disassembly C155 Removing and Replacing the Power Light Remove the speaker unit as described earlier. Gently pry up the power light from lower edge of the back housing then remove it. Figure 13. To replace it, gently insert the power light into the slot, then press down until is sits firmly in the back housing.

  • Page 22: Removing And Replacing The Shielding Cases

    Level 1-2 Service Manual Disassembly Removing and Replacing the Shielding Cases Remove the antenna module as described earlier. Pry off the top and bottom shielding cases, which are on the opposite side of the transceiver board as the LCD module. Figure 15.

  • Page 23: Removing And Replacing The Lcd Shielding Case

    Disassembly C155 Detach the cable connecting the LCD screen to the transceiver board. To replace it, gently solder the cable to the transceiver board then mount the LCD. Restore the antenna module and other parts. Removing and Replacing the LCD Shielding Case Remove the LCD screen module as described earlier.

  • Page 24: Removing And Replacing The Microphone

    Level 1-2 Service Manual Disassembly To replace it, gently insert the receiver into the circular space atop the LCD screen module. Restore the antenna module and other parts. Removing and Replacing the Microphone Remove the transceiver board as described earlier. Pop out the microphone.

  • Page 25: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit throughout its life. • The MSN can be used to log and track a phone on Motorola's Service Center Database. • The MSN is divided into 4 sections as shown in Figure 13.
  • Page 26 Level 1-2 Service Manual Subscriber Identity Module (SIM) and Identification Label Table 2: IMEI Number Breakdown Serial Number Check Digit NNXXXX YY ZZZZZZ Where Type Allocation Code, formerly known as Type Approval Code Reporting body identifier XXXX Type Identifier YY is set to 00 from 01/01/2003 until 31/03/2004 ZZZZZZ Individual unit serial number Phase 1 = 0.

  • Page 27: Troubleshooting

    C155 Troubleshooting Manual Test Mode Motorola V690 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.

  • Page 28: Troubleshooting Chart

    Level 1-2 Service Manual Troubleshooting Troubleshooting Chart Table 4: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.

  • Page 29: Programming: Software Upgrade And Flexing

    Troubleshooting C155 Table 4: Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy 7. Telephone will not recognize or accept SIM card defective. Check the SIM card contacts for dirt. Clean if SIM card. necessary, and check if fault has been cleared.

  • Page 30: Part Number Charts

    Level 1-2 Service Manual Part Number Charts Part Number Charts The following section provides a reference for the parts associated with C155 telephones. Exploded View Diagram Figure 21. June 1, 2004...
  • Page 31 Part Number Charts C155 Figure 22. June 1, 2004...
  • Page 32 Level 1-2 Service Manual Part Number Charts Exploded View Parts List Table 5: Exploded View Parts List Item Item Part Number Description Part Number Description Number Number 2220602201W 3101E99041W DIAL-KEY 2220602201W 3101E990A1W DIAL-KEY 2220602201W 3109E99001W MET-DOME 2220602201W 3109E99001W MET-DOME 2241332001W RECEIVER 3109E99001W MET-DOME...
  • Page 33 Part Number Charts C155 Table 5: Exploded View Parts List Item Item Part Number Description Part Number Description Number Number 6910423301W F/WMB 33 2523E99002W LOW-CASE 6910423301W F/WMB 33 2523E99002W LOW-CASE 6910423301W F/WMB 33 2523E99003W LOW-CASE 6910423301W F/WMB 33 3028E99001W RF-COV...
  • Page 34 Level 1-2 Service Manual Part Number Charts Table 5: Exploded View Parts List Item Item Part Number Description Part Number Description Number Number 2511E99002W UPP-ASSY 302FE99002W SPK-GASKE 2511E99003W UPP-ASSY 302FE99003W SPK-GASKE 303FE98001W REC-COV 302FE99003W SPK-GASKE 303FE98001W REC-COV 302FE99003W SPK-GASKE 303FE98001W REC-COV 302FE99003W SPK-GASKE...
  • Page 35 Part Number Charts C155 Table 6: Item Item Part Number Description Part Number Description Number Number 5500563301W ME/PT 33 252AE98002W BATT-COV 5500563311N ME/PT 33 254AE99001W LED-LENS 5500563B11W ME/PT 33 302FE98001W SPK-GASKE 3062E98001W NAMEPLATE 3068E88001W GASKET 3062E98002W NAMEPLATE 3052E99009W SHIELD-C 2511E98001W...
  • Page 36 Level 1-2 Service Manual Part Number Charts Accessories Table 7: List of Accessories Description Part Number Power Solutions Titanium battery 740 mAh Lilon (English label) SNN5733A Titanium battery 740 mAh Lilon (PRC label) SNN5731A Andonised brown battery 740 mAh Lilon (English label) SNN5730A Andonised brown battery 740 mAh Lilon (PRC label) SNN5732A...
  • Page 37 Level 1-2 Service Manual Index Index About Audience 5 Conventions 6 Scope 5 Accessories and Aftermarket Division 7 Alert Type Indicator 13 Antenna Module Removing and Replacing 21 Audience 5 Battery Disposal 17 Function 15 Removing and Replacing 16 Battery Gauge 15 Battery Level Indicator 13 Caller Line Identification 11 Clock 13...
  • Page 38 Index C155 In Use Indicator 13 Indicators 12 Input/Output (I/O) Connectors 12 International Mobile Station Equipment Identity (IMEI) 25 Number Breakdown 25 left soft key 12 LCD Shielding Case Removing and Replacing 23 Left Soft Key 12 left soft key...
  • Page 39 Level 1-2 Service Manual Index Product Support 6 Receiver Removing and Replacing 23 Right Soft Key 12 Roam Indicator 13 Scope 5 Send/Answer Key 12 Signal Strength Indicator 13 SIM Card 25 Identification Label 25 International Mobile Station Equipment Identity (IMEI) 25 Mechanical Serial Number 25 Removing and Replacing 17 SIM Toolkit™...
  • Page 40 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc.

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