IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation •...
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IMPORTANT SAFETY INSTRUCTIONS • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. •...
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IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior † This feature is only available on some models. Dispenser Control Panel Sets the dispenser mode.
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PRODUCT OVERVIEW Standard Door / InstaView Door Model: Door-in-Door Model:...
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PRODUCT OVERVIEW InstaView Door-in-Door Model: LED Interior Lighting Lights up the inside of the refrigerator. Air Filter Reduces odors inside the refrigerator compartment. In-Door Icemaker (Refrigerator) Automatically produces and stores ice. Door Mullion Prevents the cold air in the refrigerator from escaping when the doors are closed. CAUTION •...
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10 PRODUCT OVERVIEW Ice Bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. † Automatic Icemaker B (Freezer) Produces ice automatically. Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs.
INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment WARNING •...
12 INSTALLATION Unpacking the Refrigerator kPa), you can install a booster pump to compensate for the low pressure. WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back Electricity injury or other injury.
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INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
14 INSTALLATION Removing/Assembling Assembling Refrigerator Handles Handles If needed, reassemble the mounting These instructions are for models which ship with fasteners on the door with a 1/4 in. Allen the handles assembled. For models shipped with wrench. the handles disassembled, follow the instructions included in the handle package.
INSTALLATION located at the bottom of the front side of the cover Place the handle on the door by fitting the with a flat-head screwdriver. handle footprints over the mounting fasteners and tightening the set screws with a 3/32 in. Allen wrench. •...
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16 INSTALLATION Rotate the hinge lever counterclockwise. Lift the top hinge free of the hinge lever latch CAUTION • When lifting the hinge free of the latch, be careful that the door does not fall forward. Rotate the hinge lever clockwise.
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INSTALLATION • Be careful of sharp hinges on both sides of the drawer. • When you lay the drawer down, be careful not to damage the floor. • Do not sit or stand on the freezer drawer. • To prevent accidents, keep children and pets away from the drawer.
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18 INSTALLATION Grasp the drawer on each side and hook the drawer supports into the rail tabs located on Replace the ice bin(s) in the drawer. Insert the both sides. Durabase basket in the rail assembly. CAUTION • Do not hold the handle when removing or replacing the drawer.
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INSTALLATION Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge. Fit the hinge over the hinge lever latch and slot it into place. Rotate the lever counterclockwise to secure the hinge. Fit the hinge over the hinge lever latch and slot it into place.
20 INSTALLATION • Turn the icemaker OFF if the refrigerator will be Hold the water supply connection and gently used before the water line is connected. push in the collet to connect the water • Do not install the icemaker tubing in areas supply lines as shown.
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INSTALLATION add 8 feet (2.4 m). Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.
22 INSTALLATION Tubing Clamp Open both doors and check to make sure that ¼ in. Tubing they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the ¼ in. Compression Nut rear by turning both leveling legs to the left. It may take several more turns, and be sure to Ferrule (sleeve) turn both leveling legs the same amount.
INSTALLATION - If a snap ring is already inserted on the middle hinge, remove the snap ring before inserting a new snap ring. CAUTION • The door is heavy. To avoid injury, use two or more people to lift and align the refrigerator door.
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24 INSTALLATION Start the Icemaker • If the water line is connected, turn the icemakers - To turn the icemakers on, refer to Control Panel in the Operation section. • The icemaker will not begin to operate until it reaches its operating temperature of 15 °F (–9 °C) or below.
OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
26 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Refrigerator Control Panel † This feature is only available on some models. Type A Type B Type C...
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OPERATION Type E Refrigerator Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a new set temperature from 33 °F to 43 °F (1 °C to 7 °C). NOTE •...
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Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the app. The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates when the refrigerator is connected to the Wi-Fi network.
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OPERATION NOTE • During operation, the function stops if the Water button is pressed. It resumes automatically after 1 hour. • The function runs automatically for 10 minutes every hour without requiring you to press the Self Care button. • UVnano is a compound word derived from the words UV and its unit, a nanometer. Lock The lock function disables every other button on the display.
• The dispenser and InstaView are disabled in • If ice or water dispenses unexpectedly, turn off Sabbath mode, on applicable models. the water supply and contact an LG Electronics Customer Information Center. • Never use a glass that is exceptionally narrow or deep.
• If discolored ice is dispensed, check the water Before Using the In-Door Ice Bin filter and water supply. If the problem continues, contact an LG Electronics Customer Information The icemaker stops producing ice when the indoor Center. Do not use the water or ice until the ice bin is full.
32 OPERATION Detaching the In-Door Ice Bin CAUTION • Only qualified service personnel from an LG Electronics service center should disassemble or repair the icemaker. Gently pull the handle to open the ice Gently push the handle to close the ice compartment.
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OPERATION In-Door Icemaker Freezer Icemaker (Cubed Ice) This feature is only available on some models. Auto Shutoff (feeler arm) Feeler Arm NOTE Before Using the Freezer Icemaker • This automatic freezer icemaker produces 12 This feature is only available on some models. cubes at a time, 50-110 pieces within a 24 hour The feature may vary depending on model period if conditions are favorable.
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34 OPERATION • The Craft Ice icemaker produces 1 batch of NOTE round ice (3 pieces) at a time. • Ice cubes which are stored in the ice bin for a • In 3 ICE mode, the Craft Ice icemaker produces long time may clump together and be difficult to 1 batch of round ice (3 pieces) about every 24 separate.
OPERATION Food Storage Tips • The pad attached to the bottom of the ice bin is designed to reduce the sound of the ice Wrap or store food in the refrigerator in airtight dropping. Do not remove the pad. and moisture-proof material unless otherwise noted.
36 OPERATION • Leftovers have food odor and taste transfer throughout the refrigerator and could also dry out frozen food. - Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight Packaging Recommendations lids. • Rigid plastic containers with tight-fitting lids •...
OPERATION used for large party trays, deli items and beverages. (This drawer should not be used to store vegetables that require high humidity.) Press the Select button to choose between Produce (Cold), Deli (Colder) and Meat (Coldest). Lift the front of the cover up with both hands until it detaches from the back wall of the cabinet, and pull it out.
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38 OPERATION Adjusting the shelves to fit items of different heights will make finding the exact item you want easier. Using the Folding Shelf This feature is only available on some models. Store taller items, such as a gallon container or bottles, by pushing the front half of the shelf underneath the back half of the shelf.
OPERATION Door-in-Door Compartment To access the Door-in-Door compartment, lightly press the button on the right refrigerator door handle. InstaView This feature is only available on some models. InstaView Compartment Knock twice on the glass to turn the LED light inside the InstaView on or off. The LED light turns off automatically after 10 seconds.
40 OPERATION with the rubber drawer stops on the top is toward the inside of the freezer. To assemble the bin, slide it in above the desired support and push down until it snaps into place. CAUTION • Regularly detach and wash the storage bins and shelves;...
When Ice Plus is finished, you will receive a push message. Run the LG ThinQ application and sign in with • Smart Diagnosis your existing account or create an LG account to sign in.
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• To reconnect the appliance or add another user, • Reorient or relocate the receiving antenna. press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG ThinQ • Increase the separation between the equipment application and follow the instructions in the and the receiver.
44 SMART FUNCTIONS LG Open API according to the signal. The refrigerator will respond to the signals received from the utility You can manage Smart Grid features for the LG company as long as product performance is Smart Refrigerator. maintained.
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Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
46 MAINTENANCE MAINTENANCE Cleaning Proximity Sensor This feature is only available on some models. WARNING A proximity sensor is installed on the bottom of the refrigerator door. If dust builds up on the • Use non-flammable cleaner. Failure to do so can proximity sensor, it may affect sensor result in fire, explosion, or death.
MAINTENANCE vents. Do not remove the panel covering the Align tabs on the filter cover with hooks condenser coil area. on the refrigerator wall. Rotate the air filter cover clockwise until the Air Filter hooks engage and the cover locks in place. This feature is only available on some models.
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- Visit your local dealer or distributor gallons of water (flush for approximately 5 minutes) to remove trapped air and - Search using "water filter" on lg.com contaminants from the system. - Use replacement cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935** NOTE •...
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MAINTENANCE CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction. For further assistance, call: • 1-800-243-0000 (USA) • 1-888-542-2623 (Canada)
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50 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
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NOTE • While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center.
52 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
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TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models). cooling or has no •...
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54 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Weather is humid. buildup. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
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TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Unit is installed in a hot location. Freezer section is too • The refrigerator should not be operated in temperatures above 110 °F (43 °C). warm. A large amount of food or hot food was added to either compartment. •...
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56 TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Reverse osmosis filtration system is used. making enough ice. • Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Connecting the Water Line section.) Tubing connecting refrigerator to house supply valve is kinked.
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TROUBLESHOOTING Problem Possible Cause & Solution Ice has bad taste or The ice storage bin needs to be cleaned. odor. • Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. Icemaker is making Icemaker shutoff (arm/ sensor) is obstructed.
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58 TROUBLESHOOTING Problem Possible Cause & Solution Water is not New installation or water line recently connected. dispensing. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
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TROUBLESHOOTING Problem Possible Cause & Solution Water has bad taste Refrigerator was recently installed. or odor. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
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60 TROUBLESHOOTING Problem Possible Cause & Solution The interior of the The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. refrigerator is • Make sure that the refrigerator is not located near a fire source, such as a fireplace, covered with dust or chimney or candle.
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During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
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Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
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ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...