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HP dc5000 - Microtower PC Hardware Reference Manual
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HP dc5000 - Microtower PC Hardware Reference Manual

HP dc5000 - Microtower PC Hardware Reference Manual

Hardware reference guide - hp compaq business desktop dc5000 microtower model
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Download this manual See also: Troubleshooting Manual, Reference Manual
Hardware Reference Guide
HP Compaq Business Desktop
dc5000 Microtower Model
Document Part Number: 359512-001
January 2004
This guide provides basic information for upgrading this computer
model.

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Summary of Contents for HP dc5000 - Microtower PC

  • Page 1 Hardware Reference Guide HP Compaq Business Desktop dc5000 Microtower Model Document Part Number: 359512-001 January 2004 This guide provides basic information for upgrading this computer model.
  • Page 2 CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Hardware Reference Guide HP Compaq Business Desktop dc5000 Microtower Model First Edition (January 2004) Document Part Number: 359512-001...

  • Page 3: Table Of Contents

    Contents 1 Product Features Standard Configuration Features......... . 1–1 Front Panel Components .
  • Page 4 Contents A Specifications B PATA Hard Drive Installation Guidelines Using the Cable-Select Feature with Parallel ATA (PATA) Devices....B–1 Guidelines for Installing PATA Drives ....... . . B–2 C Battery Replacement D Security Lock Provisions Installing a Security Lock .

  • Page 5: Product Features

    Product Features Standard Configuration Features The HP Compaq Microtower features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the Diagnostics for Windows utility. Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation CD.

  • Page 6: Front Panel Components

    Product Features Front Panel Components Drive configuration may vary by model. Front Panel Components Optical Drives (CD-ROM, CD-R/RW, Optical Drive Eject Buttons DVD-ROM, DVD+R/RW, or CD-RW/DVD Combo Drive) Optical Drive Activity Lights Power Button Diskette Drive (optional) Power On Light Diskette Drive Activity Light (optional) Hard Drive Activity Light Diskette Eject Button (optional)

  • Page 7: Rear Panel Components

    Product Features Rear Panel Components Rear Panel Components Power Cord Connector n RJ-45 Network Connector Voltage Select Switch l Parallel Connector PS/2 Mouse Connector c Monitor Connector PS/2 Keyboard Connector h Headphone/Line-Out Connector Universal Serial Bus (USB) j Line-In Audio Connector Serial Connector Microphone Connector ✎...

  • Page 8: Keyboard

    Product Features Keyboard Keyboard Components 1 Function Keys Perform special functions depending on the software application being used. 2 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. 3 Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock, and Scroll Lock).

  • Page 9: Windows Logo Key

    Product Features Keyboard Components (Continued) 8 Windows Logo Key* Used to open the Start menu in Microsoft Windows. Used in combination with other keys to perform other functions. 9 Alt Key Used in combination with another key; its effect depends on the application software you are using.

  • Page 10: Special Mouse Functions

    Product Features Special Mouse Functions Most software applications support the use of a mouse. The functions assigned to each mouse button depend on the software applications you are using. Serial Number Location Each computer has a unique serial number that is located on the top cover of the computer.

  • Page 11: Hardware Upgrades

    Hardware Upgrades Serviceability Features The Microtower computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

  • Page 12: Removing The Computer Access Panel And Front Bezel

    Hardware Upgrades Removing the Computer Access Panel and Front Bezel To remove the computer access panel: 1. Turn off the computer properly through the operating system and turn off any external devices. 2. Disconnect the power cord from the power outlet 1 and the computer 2, and disconnect any external devices.
  • Page 13 Hardware Upgrades 3. Loosen the captive thumbscrew 1 that secures the access panel to the computer chassis. 4. Slide the access panel 2 back about 1 inch (2.5 cm), then lift it off the unit. ✎ You may want to lay the computer on its side to install internal parts. Be sure the side with the access panel and pull grip is facing up.
  • Page 14 Hardware Upgrades 5. To remove the front bezel, press down on all three tabs on the left side of the bezel 1 then rotate the bezel off the chassis 2, beginning with the left side then the right side. Removing the Front Bezel 2–4 www.hp.com Hardware Reference Guide...

  • Page 15: Installing Additional Memory

    Hardware Upgrades Installing Additional Memory The computer comes with double data rate synchronous dynamic random access memory (DDR-SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM.

  • Page 16: Dimm Sockets

    Hardware Upgrades Memory Frequency Required Processor Bus Frequency 266 MHz 400 MHz, 533 MHz, or 800 MHz 333 MHz 533 MHz or 800 MHz 400 MHz 800 MHz If a memory frequency is paired with an unsupported processor bus frequency, the system will run at the highest supported memory speed.
  • Page 17 Hardware Upgrades There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM2 operate in memory channel A. Sockets XMM3 and XMM4 operate in memory channel B. DIMM Socket Locations Item Description...

  • Page 18: Installing Ddr-Sdram Dimms

    Hardware Upgrades Installing DDR-SDRAM DIMMs Ä CAUTION: The memory module sockets have gold metal contacts. When upgrading the memory, it is important to use memory modules with gold metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other. Ä...
  • Page 19 Hardware Upgrades 3. Open both latches of the memory module socket 1, and insert the memory module into the socket 2. ✎ If you have one preinstalled DIMM in socket XMM1 and are adding a second DIMM, it is recommended that you install an identical DIMM into the XMM3 socket.

  • Page 20: Replacing Or Upgrading A Drive

    Hardware Upgrades Replacing or Upgrading a Drive The computer supports up to six drives that may be installed in various configurations. This section describes the procedure for replacing or upgrading the storage drives. A Torx screwdriver is needed to replace the guide screws on a drive.

  • Page 21: Removing A Drive

    Hardware Upgrades Removing a Drive 1. Turn off the computer properly through the operating system and turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices. 2. Remove the access panel and front bezel. 3.
  • Page 22 Hardware Upgrades Disconnecting the Diskette Drive Cables Disconnecting the Hard Drive Cables 2–12 www.hp.com Hardware Reference Guide...
  • Page 23 Hardware Upgrades 4. A latch drive bracket with release tabs secures the drives in the drive bay. Lift the release tab on the latch drive bracket 1 for the drive you want to remove, then slide the drive from its drive bay 2.

  • Page 24: Replacing A Drive

    Hardware Upgrades Replacing a Drive Ä CAUTION: To prevent loss of work and damage to the computer or drive: ■ If you are inserting or removing a hard drive, shut down the operating system properly, then turn off the computer. Do not remove a hard drive while the computer is on or in standby mode.
  • Page 25 Hardware Upgrades 1. Install the four guide screws (two on each side) that were removed from the old drive into the new drive. The screws help guide the drive into its proper position in the bay. Extra guide screws are provided on the front of the chassis under the front bezel.
  • Page 26 Hardware Upgrades 3. Reconnect the power and data cables to the drive as indicated in the following illustrations. Reconnecting the Optical Drive Cables Reconnecting the Diskette Drive Cables 2–16 www.hp.com Hardware Reference Guide...
  • Page 27 Hardware Upgrades Reconnecting the Hard Drive Cables Hardware Reference Guide www.hp.com 2–17...
  • Page 28 Hardware Upgrades 4. If installing a new hard drive, connect the data cables to the system board 1. Hard Drive Connector Location 5. Complete the procedure described in the “Reassembling the Computer” section of this chapter. 6. Turn on the computer. ✎...

  • Page 29: Removing Or Installing An Expansion Card

    Hardware Upgrades Removing or Installing an Expansion Card No tools are needed to remove, replace, or add an expansion card. 1. Turn off the computer properly through the operating system and turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
  • Page 30 Hardware Upgrades 5. If removing an expansion card from a standard expansion socket, hold the card at each end, and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket 1 then away from the inside of the chassis 2 to release it from the chassis frame.
  • Page 31 Hardware Upgrades 7. If replacing or adding a new expansion card, hold the card just above the expansion slot on the system board then move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis 1.
  • Page 32 Hardware Upgrades 9. While holding the expansion card bracket against the chassis, slide the slot cover lock down toward the expansion card brackets and slot covers to secure them in place. Securing the Expansion Cards and Slot Covers 10. Complete the procedure described in the “Reassembling the Computer”...

  • Page 33: Reassembling The Computer

    Hardware Upgrades Reassembling the Computer 1. Position the chassis in the upright position. Insert the three hooks on the right side of the bezel 1 into the rectangular holes on the chassis then rotate the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis 2.
  • Page 34 Hardware Upgrades 2. Place the side access panel in the proper position on the chassis and slide it into place 1. Ensure that the hole for the thumbscrew is aligned with the hole in the chassis and tighten the thumbscrew 2. Replacing the Side Access Panel 2–24 www.hp.com...
  • Page 35 Hardware Upgrades 3. Reconnect the power cable to the computer 1 and plug the cable into an electrical outlet 2. Reconnecting the Power Cable 4. Reconnect all peripheral devices to the computer. Å WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telecommunications or telephone connectors into the network interface controller (NIC) ports.
  • Page 36 Hardware Upgrades 2–26 www.hp.com Hardware Reference Guide...

  • Page 37: Specifications

    Specifications HP Compaq dc5000 Microtower Microtower Dimensions Height 14.5 in 36.8 cm Width 6.88 in 17.5 cm Depth (depth will increase if the computer is 16.5 in 42.0 cm equipped with a port security bracket) Approximate Weight 23.8 lb 10.82 kg...
  • Page 38 Specifications HP Compaq dc5000 Microtower (Continued) Input Voltage Switch Setting 115 V 230 V Power Supply Operating Voltage Range 90-132 VAC 180-264 VAC Rated Voltage Range 100-127 VAC 200-240 VAC Rated Line Frequency 50-60 Hz 50-60 Hz Power Output 240 W...

  • Page 39: B Pata Hard Drive Installation Guidelines

    PATA Hard Drive Installation Guidelines Using the Cable-Select Feature with Parallel ATA (PATA) Devices Optional drives are available from HP in kits that include a special drive cable. The configuration of the drive employs a cable-select feature that identifies the drive as device 0 (primary drive) or device 1 (secondary drive).

  • Page 40: Guidelines For Installing Pata Drives

    PATA Hard Drive Installation Guidelines Guidelines for Installing PATA Drives When installing additional drives, follow these guidelines: ■ If using multiple devices, HP recommends that the devices be split between the primary and secondary channels for optimum performance. Use an additional cable to connect the additional device to the system board.
  • Page 41 PATA Hard Drive Installation Guidelines ✎ If you have only one device, make sure to connect it to the Device 0 connector. If you connect it to the Device 1 connector, the system will not recognize the device and you may receive a “no fixed disk found” error message.
  • Page 42 PATA Hard Drive Installation Guidelines B–4 www.hp.com Hardware Reference Guide...

  • Page 43: Battery Replacement

    Battery Replacement The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. ✎...
  • Page 44 Battery Replacement Ä CAUTION: Static electricity can damage the electronic components of the computer or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. 1. Turn off the computer properly through the operating system, then turn off any external devices.
  • Page 45 Battery Replacement Type 2 a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. b. When the battery pops up, lift it out. Removing a Coin Cell Battery (Type 2) Hardware Reference Guide www.hp.com C–3...
  • Page 46 Battery Replacement c. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery. Replacing a Coin Cell Battery (Type 2) ✎...

  • Page 47: D Security Lock Provisions

    Security Lock Provisions Installing a Security Lock The security locks displayed below and on the following page can be used to secure the Microtower computer. Installing a Cable Lock Hardware Reference Guide www.hp.com D–1...
  • Page 48 Security Lock Provisions Installing a Padlock D–2 www.hp.com Hardware Reference Guide...

  • Page 49: E Port Security Bracket

    Port Security Bracket Installing the Port Security Bracket 1. Insert the tabs on the bottom half of the port security bracket into the slots on the back of the chassis 1 and rotate the bracket toward the chassis 2. Hardware Reference Guide www.hp.com...
  • Page 50 Port Security Bracket 2. Connect the cables to the computer. www.hp.com Hardware Reference Guide...
  • Page 51 Port Security Bracket 3. Position the top of the port security bracket over the cables 1 and rotate the bracket into place 2. Hardware Reference Guide www.hp.com...
  • Page 52 Port Security Bracket 4. The illustration below shows the proper installation. www.hp.com Hardware Reference Guide...

  • Page 53: Removing The Port Security Bracket

    Port Security Bracket Removing the Port Security Bracket 1. Loosen the captive thumbscrew 1 that secures the access panel to the computer chassis. 2. Slide the access panel 2 back about 1 inch (2.5 cm), then lift it off the unit. Hardware Reference Guide www.hp.com...
  • Page 54 Port Security Bracket 3. Push in on the tabs 1 and rotate the top of the bracket away from the computer 2. www.hp.com Hardware Reference Guide...
  • Page 55 Port Security Bracket 4. Disconnect the cables from the computer. Hardware Reference Guide www.hp.com...
  • Page 56 Port Security Bracket 5. Push on the tabs to release the bottom of the bracket from the chassis 1. Rotate the bracket away from the chassis 2. www.hp.com Hardware Reference Guide...

  • Page 57: F Electrostatic Discharge

    Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ■...
  • Page 58 Electrostatic Discharge ■ Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. ■ Use conductive field service tools. ■ Use a portable field service kit with a folding static-dissipating work mat.

  • Page 59: G Routine Computer Care And Shipping Preparation

    Routine Computer Care and Shipping Preparation Routine Computer Care Follow these suggestions to take care of the computer and monitor: ■ Operate the computer on a sturdy, level surface. Leave a 3-inch (7.6-cm) clearance at the back of the system unit and above the monitor to permit the required airflow.

  • Page 60: Optical Drive Precautions

    Routine Computer Care and Shipping Preparation Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. Operation ■ Do not move the drive during operation. This may cause it to malfunction during reading. ■...

  • Page 61: Shipping Preparation

    Routine Computer Care and Shipping Preparation Shipping Preparation Follow these suggestions when preparing to ship the computer: 1. Back up the hard drive files on PD discs, tape cartridges, CDs, or diskettes. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit.
  • Page 62 Routine Computer Care and Shipping Preparation G–4 www.hp.com Hardware Reference Guide...
  • Page 63 Index diskette drive activity light 1–2 access panel eject button 1–2 removing 2–3 installing 2–10 replacing 2–24 locating 2–10 application key 1–4 drive positions 2–10 arrow keys 1–4 DVD-R/RW drive installing 2–10 backup files 2–10 2–18 locating 2–10 battery replacement C–1 DVD-ROM drive installing 2–10 CD-R/RW drive...
  • Page 64 Index PATA cable B–2 eject button 1–2 restoring 2–18 installing 2–14 headphone jack 1–2 locating 2–10 removing 2–11 installing drives 2–11 2–14 PATA expansion card 2–19 See hard drive memory 2–5 PCI card See expansion card power keyboard button 1–2 components 1–4 cord 2–2 2–25...

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