Software Technical Support; Hp Customer Care Online - HP AU183AA - 2TB Personal Media Drive Limited Warranty

Hp pocket media drives - limited warranty and support guide

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Software Technical Support

HP provides software technical support for HP Software, HP pre-installed third-party software and

third-party software purchased from HP and is available through electronic media and telephone, for

30 days from date of purchase.

Contacting HP

If you need warranty or technical support during the warranty support period, you can locate the

HP Support location nearest you at: http://www.hp.com/support

When you contact HP or an authorized HP service provider, please have available the product model

name and model number, the applicable error messages, and the type of operating system.

Visit the HP Customer Care Support Web site at http://www.hp.com/support for up-to-date

information 24 hours a day, seven days a week. You'll find troubleshooting documents, maintenance and

efficiency tips, and ideas for using your product.

Where is my User's Guide?

The User's Guide is on the Media Drive.

Click the Windows Start Button

HP Media Drive icon.

Open the PMD folder.

Double-click the HPDI.exe.

When prompted, save the User's Guide to your computer.

Obtaining Hardware Warranty Repair Service

To obtain hardware warranty service, call Customer Care or a participating authorized HP Personal

Computer Repair Center at one of the numbers listed below.

on the taskbar, click Computer, and then double-click the

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