6.4 Before Contacting a Service
Provider
Check the following items before contacting an authorized FUJITSU Scanner service provider or the
dealer where you bought the scanner.
■ General descriptions
Items to check
Model
Serial Number
Manufacturing date
Date of purchase
Symptom
Frequency of trouble
148
6.4 Before Contacting a Service Provider
example: fi-5900C
Check the labels on the scanner for the model name.
Refer to
"6.5 Labels on the Scanner" on page 150.
example: 000001
Check the labels on the scanner for the Serial Number.
"6.5 Labels on the Scanner" on page 150.
Refer to
example 2005-08 (August 2005)
Check the labels on the scanner for the manufacturing date.
Refer to
"6.5 Labels on the Scanner" on page 150.
Information