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Lenovo ThinkServer RD210 Warranty And Support Information
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Lenovo ThinkServer RD210 Warranty And Support Information

Lenovo ThinkServer RD210 Warranty And Support Information

Warranty and support information
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Download this manual See also: Hardware Maintenance Manual, Instruction and Installation Manual
ThinkServer
Warranty and Support Information
Machine Types: 3719, 3724, 3729, 3779, 3795, 3796, 3797, 3798, 3808,
3809, 3815, 3817, 3818, 3819, 3821, 3822, 3823, 3824,
3826, and 3836

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Summary of Contents for Lenovo ThinkServer RD210

  • Page 1 ThinkServer Warranty and Support Information Machine Types: 3719, 3724, 3729, 3779, 3795, 3796, 3797, 3798, 3808, 3809, 3815, 3817, 3818, 3819, 3821, 3822, 3823, 3824, 3826, and 3836...
  • Page 3 ThinkServer Warranty and Support Information...
  • Page 4 Portions © Copyright International Business Machines Corporation 2005. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 5: Table Of Contents

    Chapter 3. Customer Replaceable Units (CRUs) . . 19 Chapter 4. Notices . 23 Turkish statement of compliance . . 24 European conformance CE mark . . 24 Trademarks . . 24 © Lenovo 2009. Portions © IBM Corp. 2005.
  • Page 6 Warranty and Support Information...

  • Page 7: Chapter 1. Information Resources

    Installation and User Guide that is included on the ThinkServer Documentation DVD. In addition, you can refer to the Hardware Maintenance Manual, which contains safety information, features and © Lenovo 2009. Portions © IBM Corp. 2005.

  • Page 8: Help And Service

    You can get the latest technical information and download device drivers and updates by following the instructions at the Lenovo Web site: http://www.lenovo.com/support Help and service This section contains information about calling for help and service.
  • Page 9 Lenovo will make selected Engineering Changes (ECs) that apply to your hardware available. The warranty does not cover the following: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources...
  • Page 10 Country or Region Telephone Number Chile 800-361-213 or 188-800-442-488 Toll Free (Spanish) China 8205-0333 (Cantonese, English, Mandarin) (Hong Kong S.A.R.) China 795-9892 (Cantonese, English, Mandarin) (Macau S.A.R.) Colombia 1-800-912-3021 (Spanish) Costa Rica 0-800-011-1029 (Spanish) Croatia Calls within the country: 0800-0426 Calls outside the country: +385-1-6110095 Cyprus +357-22-841100...
  • Page 11 020-513-3939 (Dutch) New Zealand 0800-777-217 (English) Nicaragua 001-800-220-1830 (Spanish) Norway 8152-1550 (Norwegian) Panama 206-6047 001-866-434-2080 (Lenovo Customer Support Center - toll free) (Spanish) Peru 0-800-50-866 (Spanish) Philippines 1800-1601-0033 (Local number only) +603-8315 6858 (DID) (English, Filipino) Poland General number: +48-22-878-6999 (Polski)

  • Page 12: Lenovo Product Service Information For Taiwan

    For Southern Area and Ho Chi Minh City: 848 3 829 5160 / 844 3 942 6457 (English, Vietnamese) Refer to Chapter 2, “Lenovo Limited Warranty,” on page 7 for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

  • Page 13: Chapter 2. Lenovo Limited Warranty

    Chapter 2. Lenovo Limited Warranty L505-0010-01 04/2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/ warranty.
  • Page 14 Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
  • Page 15 Personal Data that you did not delete, you are in compliance with all applicable laws. Use of Personal Information If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
  • Page 16 Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. Neither Lenovo nor your Service Provider is responsible for any of your data including confidential, proprietary, or personal data contained in a product.

  • Page 17: Warranty Information

    CANNOT BE WAIVED OR LIMITED BY CONTRACT. European Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo.
  • Page 18 Type of Machine Warranty Type Country or Region of Purchase Warranty Period Service 3724 United States, Canada, Latin America Parts and labor - 3 1 and 2 (except Brazil), Europe, Middle East, years Africa, Australia, New Zealand, Singapore, India, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Korea, Japan, Hong Kong S.A.R.
  • Page 19 Parts and labor - 1 1 and 2 (except Brazil), Europe, Middle East, year Africa, Australia, New Zealand, Singapore, India, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Korea, Japan, Hong Kong S.A.R. of China, Taiwan Chapter 2. Lenovo Limited Warranty...
  • Page 20 Type of Machine Warranty Type Country or Region of Purchase Warranty Period Service 3817 United States, Canada, Latin America Parts and labor - 3 1 and 2 (except Brazil), Europe, Middle East, years Africa, Australia, New Zealand, Singapore, India, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Korea, Japan, Hong Kong S.A.R.
  • Page 21 A warranty period of three (3) years on parts and one (1) year on labor means that Lenovo will provide warranty service without charge for: a. parts and labor during the first year of the warranty period (or a longer period as required by law);...
  • Page 22 Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools.

  • Page 23: Suplemento De Garantía Para México

    Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.
  • Page 24 Para obtener una lista de los Centros de servicio autorizados, por favor, visite: http://www.lenovo.com/mx/es/servicios Manufactured by: Lenovo Centro Tecnológico S. de R.L. de C.V. Apodaca Technology Park Boulevar Escobedo #316 Apodaca, Nuevo León, México C.P.

  • Page 25: Chapter 3. Customer Replaceable Units (Crus)

    Self-service and Optional-service CRUs are safe for the customer to remove. Customers are responsible for replacing all Self-service CRUs. Optional-service CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period. Lenovo servers contain both Self-service and Optional-service CRUs.
  • Page 26 Table 1. CRUs for the RD210 server List of machine types: 3795, 3796, 3818, and 3819. Self-service CRUs Optional-service CRUs v Adapter cards v Front USB connectors v Battery v Video Graphics Array (VGA) connector v DASD backplane v EasyLED Diagnostics card v Hard disk drives v Heat sink v Hot-swap power supply...
  • Page 27 Table 3. CRUs for the TD200 server and TD200x server List of machine types: 3719, 3724, 3808, 3809, 3815, 3817, 3821, 3822, 3823, 3824, 3826, and 3836. Self-service CRUs Optional-service CRUs v Adapter cards v Fixed power supply v Battery v DASD backplane v Front fan v Front USB connectors...
  • Page 28 Warranty and Support Information...

  • Page 29: Chapter 4. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 30: Turkish Statement Of Compliance

    Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.
  • Page 31 Other company, product, or service names may be trademarks or service marks of others. Chapter 4. Notices...
  • Page 32 Warranty and Support Information...
  • Page 34 Printed in USA...

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