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Dell Vostro 3560 Owner's Manual
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Dell Vostro 3560 Owner's Manual

Owner's manual
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See also: Setup and Features Information
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Dell Vostro 3560
Owner's Manual
Regulatory Model: P24F
Regulatory Type: P24F001

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Summary of Contents for Dell Vostro 3560

  • Page 1 Dell Vostro 3560 Owner's Manual Regulatory Model: P24F Regulatory Type: P24F001...

  • Page 2: Notes, Cautions, And Warnings

    CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Trademarks used in this text: Dell , the Dell logo, Dell Precision , OptiPlex , Latitude...

  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 Working on Your Computer.......................5 ........................5 Before Working Inside Your Computer ..............................6 Recommended Tools ............................6 Turning Off Your Computer ........................7 After Working Inside Your Computer 2 Removing and Installing Components..................9 ........................9 Removing the Security Digital (SD) Card ..........................9 Installing the Secure Digital Card ...............................9...
  • Page 4 Assigning a System Password and Setup Password ..............59 Deleting or Changing an Existing System and/or Setup Password 4 Diagnostics..........................61 ................61 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics ...............................61 Device Status Lights ..............................62 Battery Status Lights ............................62 Diagnostic Beep Codes 5 Specifications..........................65 6 Getting Help..........................71 ...............................71 Contacting Dell...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Recommended Tools

    Close the display and turn the computer upside-down on a flat work surface. NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer. Remove the main battery. Turn the computer top-side up. Open the display.

  • Page 7: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

  • Page 9: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Removing the Security Digital (SD) Card Before Working Inside Your Computer . Follow the procedures in Press in on the SD card to release it from the computer. Slide the SD card out of the computer. Installing the Secure Digital Card Push the SD card into the slot until it clicks into place.

  • Page 10: Installing The Battery

    Installing the Battery Slide the battery into its slot until it clicks into place. After Working Inside Your Computer. Follow the procedures in Removing the ExpressCard Before Working Inside Your Computer . Follow the procedures in Remove the battery. Press in on the ExpressCard and release. Pull the ExpressCard and remove out of the computer. Installing the ExpressCard Push in the ExpressCard into the slot until it clicks into place.
  • Page 11 Slide the cover outwards to release it from the notches on the computer. Lift the cover upwards and away from the computer.

  • Page 12: Installing The Base Cover

    Installing the Base Cover Align the edge of the base cover on the computer and slide it on the computer. Tighten the screw(s) to secure the base cover to the computer. Install the battery. After Working Inside Your Computer. Follow the procedures in Removing the Memory Before Working Inside Your Computer .
  • Page 13 Use a flat-headed screw driver to pry the optical drive out of the computer. Slide the optical drive outwards and remove it from the computer. Remove the screws that secure the optical-drive bracket. Remove the optical-drive bracket from the optical drive.

  • Page 14: Installing The Optical Drive

    Installing the Optical Drive Replace the optical-drive bracket and tighten the screws that secure the optical drive to the optical-drive bracket. Slide the optical drive into the compartment on the chassis. Tighten the screw to secure the optical drive to the computer. Install the: a) base cover b) battery...
  • Page 15 Lift up the hard drive and remove from the computer. Remove the screws that secure the hard-drive bracket to the hard drive. Lift up and remove the hard drive from the hard drive bracket.

  • Page 16: Installing The Hard Drive

    Installing the Hard Drive Place the hard drive module into the hard drive bracket. Tighten the screws that secures the hard drive bracket to the hard drive. Pull the tab and place the hard drive on the chassis. Tighten the screws that secure hard drive to the computer. Install the: a) battery b) base cover...
  • Page 17 Lift the clip to release the keyboard cable and disconnect it from the system board. Lift the clip to release the backlit cable and disconnect it from the system board.

  • Page 18: Installing The Keyboard

    Installing the Keyboard Connect the keyboard data cable to the back of the keyboard. Connect the backlit cable to the system board. Insert the keyboard in its compartment. Press down until the keyboard clicks into place. Install the battery. Follow the procedures in After Working Inside Your Computer .

  • Page 19: Installing The Display Hinge Cover

    Push to release the hinge cover from the computer. Flip the computer and carefully remove the display hinge cover from the computer. Installing the Display Hinge Cover Replace the display hinge cover back to the computer till the latches are fixed into place. Tighten the screws that secure the display hinge cover to the computer.
  • Page 20 f) keyboard g) display hinge cover Remove the rubber pads from the bottom of the computer. Remove the screws from the bottom of the computer. Disconnect the LEDs fingerprint cable.
  • Page 21 Remove the screws that secures palmrest assembly in place. Lift the latch and disconnect the power button fingerprint cable.
  • Page 22 Lift the tab and release the touchpad cable, SD card reader cable, and fingerprint scanner cable from the computer. Lift the tab and disconnect the functions button cable from the system.
  • Page 23 10. Carefully pry up the palmrest along the edges. 11. Slide the palmrest outwards and lift to remove from the computer.

  • Page 24: Installing The Palmrest

    Installing the Palmrest Starting from the edges of the palmrest, press downwards on the palmrest to engage the tabs on the computer. Tighten the screws to secure the palmrest to the front of the computer. Connect the functions button cable to the system board. Connect the touchpad cable, SD card reader cable, and fingerprint scanner cable to the system board.
  • Page 25 f) display hinge cover g) palmrest Lift the tab and disconnect the express card reader cable. Remove the screws that secure the express card reader in place. Lift up and remove the express card reader from the system.

  • Page 26: Installing The Express Card Reader

    Installing the Express Card Reader Place the express card reader into its slot on the chassis. Tighten the screws to secure the express card reader to the computer. Connect the express card reader cable. Install the: a) palmrest b) display hinge cover c) keyboard d) base cover e) battery...
  • Page 27 Remove the screws that secure the speakers in place. Lift up the left speaker and remove.

  • Page 28: Installing The Speakers

    Installing the Speakers Place the speakers on the computer and thread the speakers cable through the routing tabs. Tighten the screws to secure the speakers in place. Connect the speaker cable. Install the: a) express card reader b) palmrest c) display hinge cover d) keyboard e) hard drive f) optical drive...
  • Page 29 SD card reader Disconnect the system fan cable and the power cable. Disconnect the speaker cable. Disconnect the Express card reader fingerprint cable. Disconnect the touchpad cable.
  • Page 30 Peel off the tape and disconnect the LVDS and camera cable. Remove the screws that secure the system board to the chassis.
  • Page 31 Lift up the system board from the chassis. 10. Slide the system board towards right and remove from the chassis.

  • Page 32: Installing The System Board

    Installing the System Board Align the system board to the port connectors and place the system board in the computer. Tighten the screws to secure the system board to the chassis. Affix the tape and connect the LVDS and camera cable. Connect the touchpad cable.
  • Page 33 e) memory f) optical drive g) hard disk drive h) keyboard display hinge cover palmrest k) system board Disconnect the system fan cable from the system board. Remove the screws that secure the heat sink to the system board. Lift up and remove the heat sink from the system board.

  • Page 34: Installing The Heat Sink

    Installing the Heat Sink Tighten the screws to secure the heat sink to the system board. Connect the system fan cable to the system board. Install the: a) system board b) palmrest c) display hinge cover d) keyboard e) hard drive f) optical drive g) memory h) base cover...

  • Page 35: Installing The Processor

    speaker k) system board heat sink Remove the screw. Remove the processor cover and lift the processor from the socket. Place it in an antistatic package. Installing the Processor Insert the processor into the processor socket. Ensure the processor is properly seated. Replace the processor cover.

  • Page 36: Installing The Coin-Cell Battery

    Use a screw driver to release the coin-cell battery from the socket. The battery pops-out, lift and remove the battery from the socket. Installing the Coin-Cell Battery Insert the coin-cell battery into the slot. Press on the coin-cell battery until it secures into place. Install the: a) system board b) WLAN card...

  • Page 37: Removing The Lan Board

    Install the: a) palmrest b) keyboard c) base cover d) battery Follow the procedures in After Working Inside Your Computer . Removing the LAN Board Before Working Inside Your Computer. Follow the procedures in Remove the: a) SD Card b) express card c) battery d) base cover e) optical drive...

  • Page 38: Installing The Lan Board

    Pull out and remove the LAN board from the system. Installing the LAN Board Insert the LAN board into its compartment and align on to the chassis. Tighten the screws to secure the LAN board to the chassis. Install the: a) WLAN card b) system board c) palmrest...

  • Page 39: Removing The Mini-Sata Card

    express card k) SD Card After Working Inside Your Computer. Follow the procedures in Removing the mini-SATA Card Before Working Inside Your Computer. Follow the procedures in Remove the: a) SD Card b) express card c) battery d) base cover e) optical drive f) hard drive g) keyboard...

  • Page 40: Removing The Secure Digital (Sd) Card Reader

    Removing the Secure Digital (SD) Card Reader Before Working Inside Your Computer . Follow the procedures in Remove the: a) SD card b) express card c) battery d) base cover e) optical drive f) hard drive g) keyboard h) display hinge cover palmrest Pull out the SD card reader cable.

  • Page 41: Installing The Secure Digital (Sd) Card Reader

    Lift up and remove the SD card reader from the system. Installing the Secure Digital (SD) Card Reader Place the SD card reader into the place. Tighten the screw to secure the SD card reader to the computer. Install the: a) palmrest b) display hinge cover c) keyboard...
  • Page 42 k) express card reader system board m) WLAN card n) LAN board Remove the screws from the base of the system. Remove the screws present below the display hinge cover. Remove the left screw that secure the display assembly in place. Unthread the camera cable and remove the right screw that secure the display assembly to the system.

  • Page 43: Installing The Display Assembly

    Lift the display assembly up from the system and remove. Installing the Display Assembly Align the display assembly to the computer base. Thread the camera cable and tighten the screw to secure the right hinge in place. Tighten the screw that secure the left hinge in place. Tighten the screws present below the hinge cover.

  • Page 44: Removing The Power Connector

    f) display hinge cover g) keyboard h) hard drive optical drive memory k) base cover battery m) express card n) SD card After Working Inside Your Computer . Follow the procedures in Removing the Power Connector Before Working Inside Your Computer. Follow the procedures in Remove the: a) SD card...

  • Page 45: Removing The Display Bezel

    battery k) express card SD card After Working Inside Your Computer . Follow the procedures in Removing the Display Bezel Follow the procedures in Before Working Inside Your Computer Remove the: a) SD card b) express card c) battery d) base cover e) optical drive f) hard drive g) keyboard...

  • Page 46: Installing The Display Bezel

    Lift up the display bezel and remove from the display assembly. Installing the Display Bezel Align the display bezel with the display assembly and gently snap it into place. Install the: a) display assembly b) LAN board c) heat sink d) system board e) express card reader f) palmrest...

  • Page 47: Removing The Display Bracket

    optical drive k) memory base cover m) battery n) express card o) SD card After Working Inside Your Computer . Follow the procedures in Removing the Display Bracket Before Working Inside Your Computer . Follow the procedures in Remove the: a) SD card b) express card c) battery...
  • Page 48 Lift up and remove the display panel with brackets and hinges. Peel off the tape and disconnect the display cable.

  • Page 49: Installing The Display Bracket

    Remove the screws that secure the display brackets and hinges to the display panel. Installing the Display Bracket Tighten the screws to secure the display brackets and hinges to the display panel. Affix the tape and connect the display cable. Place the display panel with brackets and hinges onto the computer.

  • Page 50: Removing The Camera Module

    g) palmrest h) display hinge cover keyboard hard drive k) optical drive base cover m) battery n) express card o) SD card After Working Inside Your Computer . Follow the procedures in Removing the Camera Module Before Working Inside Your Computer . Follow the procedures in Remove the: a) SD Card...
  • Page 51 h) palmrest hard drive optical drive k) keyboard display hinge cover m) base cover n) battery o) express card p) SD card After Working Inside Your Computer . Follow the procedures in...

  • Page 53: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 54: System Setup Options

    Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>...
  • Page 55 Main L2 Cache Displays the processor L2 cache size. L3 Cache Displays the processor L3 cache size. Fixed HDD Displays the model number and capacity of the hard drive. SATA ODD Displays the model number and capacity of the optical drive.
  • Page 56 Advanced SATA Operation Change the SATA controller Default: AHCI mode to either ATA or AHCI. Adapter Warnings Enables or disables adapter Default: Enabled warnings. Function Key Behavior Specifies the behavior of Default: Function key first the function key <Fn> . Charger Behavior Specifies if the computer Default: Enabled...
  • Page 57 Table 4. Security Options Security Set Service Tag This field displays your system's service tag. If the service tag is not already set, this field can be used to enter it. Admin Password This field displays if a admin password is set for this computer or not (Default: Cleared/Not installed) System Password This field displays if a system password is set for this...

  • Page 58: Updating The Bios

    Automatically detect my Service Tag for me b) Choose from My Products and Services List c) Choose from a list of all Dell products On the application and drivers screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File.

  • Page 59: Deleting Or Changing An Existing System And/Or Setup Password

    NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer. To enter a system setup, press <F2> immediately after a power-on or reboot. In the System BIOS or System Setup screen, select System Security and press <Enter>.

  • Page 61: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 62: Battery Status Lights

    Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and white An unauthenticated or unsupported non-Dell AC adapter is attached to light your laptop. Alternately blinking amber light with steady Temporary battery failure with AC adapter present.
  • Page 63 Beep Description Possible Cause/Troubleshooting Steps • reseat the memory if an additional memory is available • install that memory if the issue persists • issue with the memory connector Real-time clock power fail CMOS battery failure. Reseat the battery. If issue persists, there can be an issue with the coin-cell battery or the connector (that will involve replacing the system board)

  • Page 65: Specifications

    Feature Description Chipset Intel HM77 Express Chipset DRAM bus width 64-bit Flash EPROM: Vostro 3360 / Vostro 3460 SPI 8 MB Vostro 3560 SPI 6 MB Table 9. Processor Feature Description Types • Intel Core i3 series • Intel Core i5 series •...
  • Page 66 Feature Description Vostro 3460 / Vostro 3560 Conexant CX20672-21Z Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interface: Internal high definition audio External microphone-in/stereo headphones/external speakers connector Speakers Volume controls keyboard function keys and program menus Table 12. Video Feature Description Video type •...
  • Page 67 Network adapter one RJ-45 connector USB 3.0: Vostro 3360 three Vostro 3460 / Vostro 3560 four NOTE: The powered USB 3.0 connector also supports Microsoft Kernel Debugging. The ports are identified in the documentation shipped with your computer. Media card reader one 8-in-1 Table 16.
  • Page 68 4-cell lithium ion (3.4 Ahr/cell or 49 Whr) Vostro 3460/3560 6-cell lithium ion (2.2 Ahr/cell or 48 Whr) Dimensions: Vostro 3360 Vostro 3460 Vostro 3560 Height 20.20 mm (0.80 inch) 20 mm (0.79 inch) 20 mm (0.79 inch) Width 208.36 mm (8.20 inches) 208 mm (8.19...
  • Page 69 3 V CR2032 lithium coin cell Table 20. AC Adapter Feature Description Type: Vostro 3360 / Vostro 3460 / Vostro 3560 65 W with integrated video card Vostro 3460 with discrete video card 90 W Vostro 3560 with quad core...
  • Page 70 Table 21. Physical Feature Description Vostro 3360 Vostro 3460 Vostro 3560 Height 19.20 mm (0.75 inch) 30.10 mm (1.18 32.50 mm (1.27 inches) inches) Width 332.00 mm (13.07 345.50 mm (13.60 375.00 mm (14.76 inches) inches) inches) Depth 232.50 mm (9.15 244.00 mm (9.60...

  • Page 71: Getting Help

    Visit support.dell.com. Select your support category. If you are not a U.S. customer, select your country code at the bottom of the support.dell.com page, or select All to see more choices. Select the appropriate service or support link based on your need.

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