Page 1 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide April 2003 (First Edition) Part Number 322383-001...
Page 2 Microsoft Corporation. Intel® is a U.S. registered trademark of Intel Corporation. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products.
Page 3: Table Of Contents
Contents About This Guide Audience Assumptions...................... ix Important Safety Information .................... ix Symbols on Equipment ..................... ix Rack Stability ........................xi Symbols in Text......................... xi Related Documents......................xii Getting Help ........................xii Technical Support ...................... xii HP Website ....................... xiii Authorized Reseller ....................
Page 4 Contents SCSI Cable Components ....................1-14 ATA Cable Components....................1-15 Chapter 2 Server Operations Powering Up the Server ....................2-1 Powering Down the Server ....................2-1 Removing the Front Bezel ....................2-2 Removing the Access Panel.....................2-3 Chapter 3 Server Setup Optional Installation Services ..................3-1 Tower Server Optimum Environment ................3-2 Rack Server Optimum Environment................3-2 Space and Airflow Requirements................3-2 Temperature Requirements ..................3-4...
Page 5 Contents Installing a Tape Drive or Other Removable Media Device........4-19 Installing a Two-Bay Hot-Plug SCSI Drive Cage ..........4-22 Expansion Boards......................4-27 Chapter 5 Server Configuration and Utilities ROM-Based Setup Utility ....................5-1 Navigating RBSU ..................... 5-1 Using RBSU ......................5-2 Auto-Configuration Process..................
Page 6 Contents Integrated ATA RAID Management Utility ..............6-7 Management Utility Features ..................6-7 Using the Management Utility ..................6-7 Troubleshooting .......................6-8 Drive Connection Tips ....................6-9 Configuration and Setup Tips..................6-9 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers ............A-1 Federal Communications Commission Notice ............... A-1 Class A Equipment....................
Page 7 Contents Appendix C Server Error Messages Appendix D Server Specific Troubleshooting When the Server Does Not Start ..................D-1 Diagnostic Steps ......................D-4 Problems After Initial Power Up..................D-9 System Configuration Reset ..................D-12 ROMPaq Disaster Recovery..................D-13 Other Information Resources ..................D-14 Appendix E Server Specifications Server Specifications.......................E-1...
Page 8 Contents Table D-3: Is the System Power LED Green?..............D-6 Table D-4: Is the Internal Health LED Green? ..............D-7 Table D-5: Is the Monitor Displaying Information? ............D-8 Table D-6: System Cannot Load SmartStart ................ D-9 Table D-7: SmartStart Fails During Installation ..............D-11 Table D-8: Server Cannot Load the Operating System............
Page 9: About This Guide
About This Guide This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP ProLiant ML330 Generation 3 server. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 10 About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
Page 11: Rack Stability
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: · The leveling jacks are extended to the floor. · The full weight of the rack rests on the leveling jacks. ·...
Page 12: Related Documents
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: · HP ProLiant ML330 Generation 3 Server Quick Start poster · HP ProLiant ML330 Generation 3 Intel Xeon Processor Installation Instructions ·...
Page 13: Hp Website
About This Guide · Add-on boards or hardware · Third-party hardware or software · Operating system type and revision level HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com Authorized Reseller For the name of the nearest authorized reseller:...
Page 14: Component Identification
Component Identification Features The HP ProLiant ML330 Generation 3 server provides performance, reliability, and ease of ownership with support for two Intel Xeon processors and up to 4 GB of ECC Registered PC2100 DDR SDRAM memory, all running on a 533-MHz front-side bus.
Page 15: Front Panel Components
Component Identification Front Panel Components Table 1-1: Front Panel Components Item Description CD-ROM drive eject button Diskette drive eject button Power On/Standby button IMPORTANT: The Power On/Standby button does not remove all power from the system. The Standby mode removes power from most of the electronics and the drives, but portions of the power supply and some internal circuitry remain active.
Page 16: Front Panel Leds
Component Identification Front Panel LEDs Table 1-2: Front Panel LEDs Item LED Description Status CD-ROM drive activity On = Drive activity exists. Off = No drive activity exists. Diskette drive activity System power Green = Server is on. Amber = Server is in standby mode. Off = Server is off;...
Page 17 Component Identification Table 1-2: Front Panel LEDs continued Item LED Description Status NIC link/activity Green = Network link exists. Flashing green = Network activity exists. Off = No network link exists. Internal health Green = Server is powered up and server health is good. Amber = Server health is degraded;...
Page 18: Media Components
Component Identification Media Components Table 1-3: Media Components Item Description Location Dimensions IDE CD-ROM drive Media bay 1 13.34 × 4.06 cm (5.25 × 1.60 in) Available removable Media bay 2 media bay Available removable Media bay 3 media bay Available removable Media bay 4 media bay...
Page 19: Rear Panel Components
Component Identification Rear Panel Components Table 1-4: Rear Panel Components Item Description Power connector Mouse connector Keyboard connector Serial connector (A) Video connector USB connectors RJ-45 connector Parallel connector HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 20: Rear Panel Leds
Component Identification Rear Panel LEDs Table 1-5: Rear Panel LEDs Item LED Description Status Network activity Flashing green = Network activity exists. Off = No network activity exists. Network link Green = Network link exists. Off = No network link exists. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 21: System Board Components
Component Identification System Board Components Table 1-6: System Board Components Item Description Item Description Power supply connectors Remote Insight connector (30-pin) DIMM slot 4 System configuration switch DIMM slot 3 Expansion slot 4 DIMM slot 2 Expansion slot 3 DIMM slot 1 Expansion slot 2 Diskette drive connector Expansion slot 1...
Page 22: System Configuration Switch
Component Identification System Configuration Switch CAUTION: Clearing nonvolatile RAM (NVRAM) deletes the system configuration. Refer to Chapter 5, “Server Configuration and Utilities,” for instructions on configuring the server. Table 1-7: System Configuration Switch Settings Position Default Description Status Reserved — Lock configuration Off = Configuration can be changed On = Configuration is locked...
Page 23: System Id Switch
Component Identification System ID Switch The system ID switch is reserved for use by authorized service providers only. Do not change the indicated default settings. Jumper Settings SCSI Device Jumper Settings No two SCSI devices connected to the same SCSI controller can have the same SCSI ID.
Page 24: System Board Leds
Component Identification System Board LEDs Table 1-8: System Board LEDs Item LED Description Status System fan failure Amber = The system fan has failed or is not installed. Off = The system fan is functioning. Processor 1 failure Amber = Processor 1 has failed or is not installed.
Page 25 Component Identification Table 1-8: System Board LEDs continued Item LED Description Status DIMM 1 failure Amber = The DIMM is failed. Off = The DIMM is functioning. DIMM 2 failure DIMM 3 failure DIMM 4 failure Processor 2 failure Amber = Processor 2 has failed or is missing.
Page 26: Scsi Controller Components
Component Identification SCSI Controller Components The SCSI controller has a single SCSI connector to support the internal SCSI bus. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide 1-13...
Page 27: Scsi Cable Components
Component Identification SCSI Cable Components Before performing SCSI cabling procedures, identify the SCSI cable components. The SCSI cable supports up to five SCSI devices and comes with a terminator on the end. One cable is included with SCSI models of the server. 1-14 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 28: Ata Cable Components
Component Identification ATA Cable Components Before performing ATA cabling procedures, identify the ATA cable components. The type of ATA cable that ships with the server supports up to two ATA devices. Two cables are included with ATA models of the server. Table 1-9: ATA Cable Components Item Description...
Page 29: Server Operations
Server Operations Powering Up the Server To power up the server, press the Power On/Standby button. Powering Down the Server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
Page 30: Removing The Front Bezel
Server Operations Removing the Front Bezel CAUTION: To prevent equipment damage or data loss, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before removing the front bezel.
Page 31: Removing The Access Panel
Server Operations Removing the Access Panel WARNING: To reduce the risk of injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.
Page 32 Server Operations 3. Remove the access panel: a. Remove the thumbscrew from the front left side of the chassis. b. Slide the access panel forward. c. Pull from the top of the access panel to remove it from the chassis. To replace the access panel, reverse the removal procedure.
Page 33: Server Setup
Server Setup Optional Installation Services You may choose to have HP install the system. The installation service can be purchased as a Carepack packaged service or as a customized service agreement to meet your specific requirements. Some of the Carepack services are as follows: •...
Page 34: Tower Server Optimum Environment
Server Setup Tower Server Optimum Environment When installing a tower model server, select a location that meets the following environmental standards: • A sturdy, level site that includes dedicated and properly grounded (earthed) circuits, air conditioning, and ESD protection • 7.6-cm (3.0-in) clearance on all sides of the tower server for proper ventilation •...
Page 35 Server Setup HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Page 36: Temperature Requirements
Server Setup Temperature Requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Page 37: Electrical Grounding Requirements
Server Setup When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: • Balance the server power load between available AC supply branch circuits. •...
Page 38: Installing The Rack Server
Server Setup Installing the Rack Server The server offers optional support for HP, Compaq branded, and some third-party rack solutions. To purchase the rack-enabling kit, contact the local authorized reseller or refer to the HP website ( www.compaq.com/products/servers/proliantml330/index.html A selection of racks for the server can be purchased through authorized resellers or the HP website ( www.hp.com/products/serverstorage For additional information and instructions on installing the server into a rack, refer...
Page 39: Identifying The Server Shipping Carton Contents
Server Setup Identifying the Server Shipping Carton Contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server: • Keyboard • Mouse • Power cord • ProLiant Essentials Foundation Pack, which includes the documentation and software In addition to these supplied items, you may need the following: •...
Page 40: Server With A Factory-Installed Os
Server Setup Server with a Factory-Installed OS To install the server: 1. Be sure that the server location meets the required environmental standards. Refer to “Tower Server Optimum Environment” in this chapter. 2. Connect any peripheral devices to the rear panel connectors. For the location of rear panel connectors, refer to Chapter 1, “Component Identification.”...
Page 41: Server With An Os Purchased Separately
Server Setup Server with an OS Purchased Separately To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website ( www.hp.com If you purchased the operating system separately, HP recommends that you install it with the SmartStart CD.
Page 42: Configuring The Server
Server Setup 7. To select the type of operating system and set the date and time, run ROM-Based Setup Utility (RBSU) by pressing the F9 key when prompted during initial boot. For more information on RBSU, refer to Chapter 5, “Server Configuration and Utilities,”...
Page 43: Registering The Server
Server Setup 4. With the labeled side up, insert the SmartStart CD into the CD-ROM drive. When the activity LED on the CD-ROM illuminates green, the SmartStart sequence begins. For more information, refer to the SmartStart CD. Registering the Server Register the server by completing the forms included with the server or refer to the HP website ( register.hp.com...
Page 44: Hardware Options Installation
Hardware Options Installation If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 45: Processor Option
Hardware Options Installation Processor Option The server supports single- and dual-processor operation. However, if a processor fails, the system automatically boots from the other processor and provides a processor failure message. Observe the following requirements before installing a processor in the server: •...
Page 46 Hardware Options Installation 5. Raise the processor socket lever. 6. Install the processor: a. Place the processor into the socket. b. Lower the processor socket lever. The guide posts and directional key marks on the socket must be aligned with the corresponding slots and marks on the processor.
Page 47 Hardware Options Installation 7. Align the heatsink assembly so that the processor fan cable can reach the processor fan connector on the system board. 8. Install the heatsink assembly on the processor. 9. Close the retaining clips on both sides of the heatsink to secure the assembly. 10.
Page 48: Dimms
Hardware Options Installation DIMMs The server comes standard with one ECC Registered PC2100 DDR SDRAM DIMM. Additional DIMMs are available to upgrade the memory up to 4 GB. The server has four DIMM sockets located on the system board. When installing DIMMs, observe the following guidelines: •...
Page 49 Hardware Options Installation 2. Install the DIMM: a. Open the DIMM slot latches. CAUTION: A DIMM can be installed only one way or damage will result. Be sure to match the key slot on the DIMM with the tab on the DIMM socket. Push the DIMM down into the socket, ensuring that it is fully inserted and properly seated.
Page 50: Storage Devices
Hardware Options Installation Storage Devices The server ships standard with four removable media bays. The top 5.25-in bay is occupied by an IDE CD-ROM drive. The remaining three 5.25-in bays are available for removable media devices. You can install three half-height devices, or one full-height device and one half-height device, into these bays.
Page 51: Removing A Media Bay Drive Tray
Hardware Options Installation 3. Remove the bezel blank: a. On the back of the front bezel, press the tabs on each end of the bezel blank toward each other. b. Push the bezel blank through the front bezel. To install a bezel blank, reverse the removal procedure. Removing a Media Bay Drive Tray NOTE: The drive trays in the removable media bays can be used to mount internal 3.5-inch devices.
Page 52 Hardware Options Installation To remove a media bay drive tray: 1. Complete the “Preparation Procedures” in this chapter. 2. Remove the drive tray: a. Remove the screws that secure the drive tray on each side. b. Gently slide the drive tray out of the chassis. To install a drive tray, reverse the removal procedure.
Page 53: Installing A Hard Drive Into A Hard Drive Bay
Hardware Options Installation Installing a Hard Drive into a Hard Drive Bay To install a 3.5-in hard drive into a hard drive bay: 1. Complete the “Preparation Procedures” in this chapter. 2. Disconnect the power and data cables from the back of all devices located in the hard drive compartment.
Page 54 Hardware Options Installation NOTE: If you have two drives, connect one on each ATA channel. The performance of the array is enhanced with one drive per channel. 5. If applicable, remove all terminating jumpers from third-party SCSI devices (HP SCSI cables are terminated). NOTE: Using a non-LVD (single-ended) SCSI device affects the SCSI bus performance of the server.
Page 55 Hardware Options Installation 7. Install the hard drive: a. Slide the drive into the drive bay. b. Secure the drive with two screws on each side of the drive compartment. 8. Slide the drive compartment back into the chassis, and then install the three shipping screws removed in step 3.
Page 56: Installing A Hard Drive Into A Removable Media Bay
Hardware Options Installation Installing a Hard Drive into a Removable Media Bay To install a hard drive using a drive tray: 1. Complete the “Preparation Procedures” in this chapter. 2. Configure the device: — For SCSI devices, set the SCSI ID on the drive. You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus.
Page 57 Hardware Options Installation 4. Install the hard drive: a. Set the drive into the drive tray. b. Secure the drive with four screws on the bottom of the drive tray. 4-14 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 58: Cabling A Hard Drive
Hardware Options Installation 5. Install the drive tray: a. Slide the drive tray into the removable media bay. b. Secure the drive tray with a screw on each side. 6. Connect the data and power cables to the back of all devices. For specific cabling information, refer to “Cabling a Hard Drive”...
Page 59 Hardware Options Installation To cable a SCSI device or hard drive: 1. Complete the hardware installation procedure. 2. Connect the end of the SCSI cable to one of the following: — SCSI connector on the SCSI controller — SCSI connector on an optional array controller IMPORTANT: For more array controller cabling information, refer to the documentation that ships with the option.
Page 60 Hardware Options Installation 3. Connect the next available SCSI cable connector to the hard drive or SCSI device. 4. Connect the next available power cable connector to the hard drive or SCSI device. ATA Cabling Observe the following guidelines when adding ATA hard drives to the server: •...
Page 61: Table 4-1: Ata Cabling Sequence
Hardware Options Installation 3. Connect the next available ATA cable connector to the hard drive. Use the following cable sequence. Table 4-1: ATA Cabling Sequence Connection System Board Cable Drive Location Order Connector Connector ATA/100 RAID Device 0 Hard drive bay 2 primary controller ATA/100 RAID Device 0...
Page 62: Installing A Tape Drive Or Other Removable Media Device
Hardware Options Installation Installing a Tape Drive or Other Removable Media Device To install a tape drive: 1. Complete the “Preparation Procedures” in this chapter. 2. Configure the device: — For SCSI devices, set the SCSI ID on the drive. You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus.
Page 63 Hardware Options Installation 4. Remove the rails from the drive tray: a. Use a Torx T-15 tool to remove the guide screws. b. Remove the rails from a removable media bay blank. 5. Install the rails on the tape drive. 4-20 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 64 Hardware Options Installation 6. Slide the tape drive into the removable media bay. 7. Connect the end of the existing ATA cable to the IDE (ATAPI) connector on the system board. For the IDE connector location, refer to Chapter 1, “Component Identification.”...
Page 65: Installing A Two-Bay Hot-Plug Scsi Drive Cage
Hardware Options Installation Installing a Two-Bay Hot-Plug SCSI Drive Cage NOTE: For additional information about the two-bay hot-plug SCSI drive cage, refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions. To install the two-bay hot-plug SCSI drive cage: 1.
Page 66 Hardware Options Installation IMPORTANT: The drive cage can be installed only in the top two bays. 4. Remove the media bay blanks from media bays 2 and 3: a. Remove the screws from the blanks. b. Remove the blanks from the bays. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide 4-23...
Page 67 Hardware Options Installation 5. Remove the CD-ROM from media bay 1: a. Press the release latches on the CD-ROM drive. b. Remove the CD-ROM drive from the media bay. 6. Install the CD-ROM drive in media bay 3. CAUTION: Use care when sliding the CD-ROM drive into the bay. Excess force can damage the system board.
Page 68 Hardware Options Installation IMPORTANT: To install the rails on the drive cage, always use the screws that ship with the two-bay hot-plug SCSI drive cage option kit. IMPORTANT: Install the right-hand rail on the left side of the drive cage, and the left-hand rail on the right side of the drive cage.
Page 69 Hardware Options Installation IMPORTANT: Always use the SCSI cable that ships with the drive cage option kit. Other available SCSI cables may not support Ultra3 SCSI. 8. Connect the SCSI cable that ships with the optional drive cage to the SCSI connector on the back of the drive cage.
Page 70: Expansion Boards
Hardware Options Installation 12. Connect the other end of the SCSI cable to the SCSI connector on the SCSI controller or optional array controller. For additional information, refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions. Expansion Boards To install an expansion board: 1.
Page 71 Hardware Options Installation 4. Release the expansion board retainer: a. Loosen the screw. b. Turn the retainer back towards the front of the chassis. 4-28 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 72 Hardware Options Installation 5. Install the expansion board: a. Insert the expansion board into the slot. b. Secure the board with a screw. 6. Connect any cables to the expansion board. 7. For a full-length expansion board, install the expansion board retainer. Reverse the actions in step 4.
Page 73: Server Configuration And Utilities
Server Configuration and Utilities ROM-Based Setup Utility RBSU performs a wide range of configuration activities, including the following: • Configuring server devices and installed options • Viewing server information • Selecting the operating system • Selecting the primary boot controller In addition, RBSU includes other features, which are outlined in “Using RBSU”...
Page 74: Using Rbsu
Server Configuration and Utilities • Cancel selections by pressing the Escape key. • Save selections and changes by pressing the F10 key. Using RBSU NOTE: Most of the features in RBSU are not required in the setup of the server. The options in this utility are designed to assist with specific server configuration issues.
Page 75 Server Configuration and Utilities System Options The System Options menu configures the basic input/output (I/O) of the server and sets the operating system. The configuration options include the operating system, the external ports, and the ability to control the diskette drive. The following is a list of selections found on this menu with an explanation of each option: •...
Page 76 Server Configuration and Utilities PCI Devices The PCI Devices option displays and modifies the configuration of the PCI devices installed in the server. Information for each slot is displayed and the IRQs can be changed. Multiple PCI devices can share an interrupt. Standard Boot Order (IPL) The Standard Boot Order (IPL) option configures the Initial Program Loader (IPL) device.
Page 77 Server Configuration and Utilities Server Passwords The Server Passwords menu configures the password environment of the server. The available options are as follows: • Set Admin Password sets a password to control access to the administrative features of the server. When this password is set, the administrative features of the server cannot be accessed without the correct password being entered.
Page 78 Server Configuration and Utilities Server Asset Text The Server Asset Text menu customizes the server-specific text, including the following: • Set Server Information Text defines reference information for the server, such as Server Name, Server Asset Tag, Server Primary OS, and Other Text. •...
Page 79 Server Configuration and Utilities • Erase NVRAM/Boot Space Disk enables you to reset the configuration settings to their factory defaults and to erase the boot disk, including the operating system. • Set CPU Corrected is used to indicate that the previously failed processor has been corrected or replaced.
Page 80: Auto-Configuration Process
Server Configuration and Utilities Auto-Configuration Process The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence that occurs, the system ROM automatically configures the entire system without needing any intervention. During this process, the Option ROM Configuration for Arrays (ORCA) utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.
Page 81: Boot Options
Server Configuration and Utilities Boot Options After the auto-configuration process completes, or after the server reboots upon exit from RBSU, the POST sequence runs, and then the boot option screen is displayed. This screen is visible for several seconds before the system attempts to boot from a diskette, CD, or hard drive.
Page 82 Server Configuration and Utilities RBSU Access To access the redundant ROM through RBSU: 1. Access RBSU by pressing the F9 key when prompted at startup. 2. Select ROM Selection in the Advanced Options menu of RBSU. 3. Select one of the ROM banks as the system ROM. 4.
Page 83: Rompaq
Server Configuration and Utilities ROMPaq Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions.
Page 84: Usb Support
Server Configuration and Utilities To download the tool and for more information, refer to the HP website www.compaq.com/support/ files/server/us/webdoc/rom/RemoteROMUser-001.pdf USB Support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices before the operating system loading through legacy USB support, which is enabled by default in the system ROM.
Page 85: Smartstart Autorun Menu
Server Configuration and Utilities • Create and copy standard server configuration scripts using the Scripting Toolkit and Configuration Replication Utility. • Test server hardware using the new Enterprise Diagnostics LX32 Utility. • Update the latest system or option ROM using the ROM Update Utility. •...
Page 86: Smartstart Scripting Toolkit
Server Configuration and Utilities SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a set of Microsoft MS-DOS®-based utilities that enables you to configure and deploy servers in a customized, predictable, and unattended manner. These utilities provide scripted server and array replication for mass server deployment and duplicate the configuration of a source server onto target systems with minimum user interaction.
Page 87: Option Rom Configuration For Arrays
Server Configuration and Utilities Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations. The utility provides support for the following functions: •...
Page 88: Automatic Server Recovery-2
Server Configuration and Utilities IMPORTANT: You must install and use Insight Manager 7 to benefit from the Pre-Failure Warranty for processors, hard drives, and memory modules. For additional information, refer to the Management CD in the ProLiant Essentials Foundation Pack. Automatic Server Recovery-2 ASR-2 is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (abnormal end), or panic.
Page 89: Integrated Management Log
Server Configuration and Utilities To install the Survey Utility, use the Management CD in the HP ProLiant Essentials Foundation Pack or refer to the HP website ( www.hp.com/servers/manage Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
Page 90: Raid Configuration And Management
RAID Configuration and Management Introduction to RAID Overview of RAID Redundant array of independent drives (RAID) is an array of multiple independent hard drives that can be accessed simultaneously, improving I/O (input/output) performance. The host computer recognizes the RAID array as a single storage unit or as multiple logical units.
Page 91 RAID Configuration and Management RAID 1 (Mirror) RAID 1 is a RAID level that involves duplicating all data from one drive to a second drive (mirroring). RAID 1 provides complete data redundancy, but at the cost of doubling the required data storage capacity. You must have a minimum of two hard drives to support RAID 1.
Page 92: Integrated Ata Raid Configuration Utility
RAID Configuration and Management Integrated ATA RAID Configuration Utility The Integrated ATA RAID Configuration Utility is a standard feature of ATA models of the server. This section details the features of the utility, including how to access and change utility options. Configuration Utility Features The features of the Integrated ATA RAID Configuration Utility include the following:...
Page 93 RAID Configuration and Management The setup screen has three menu windows: • Array Information • Physical Drive Information • Help Information Array Information IMPORTANT: You cannot add drives or remove drives from an array that already has been configured, without destroying the data present on the already configured array. The Array Information window of the setup screen displays all the drive arrays configured.
Page 94 RAID Configuration and Management • Auto Configure RAID 0 (F1)—automatically creates and configures a striped array based on the available physical drives installed. • Auto Configure RAID 1 (F2)—automatically creates and configures a mirrored array based on the available physical drives installed. You must have a minimum of two free hard drives in the array.
Page 95 RAID Configuration and Management — Build Array—is used to rebuild the array using a spare drive. When Build Array starts, it prompts the user to select the target drive, and then the rebuild starts. This option applies only to RAID 1 and RAID 1+0 arrays. —...
Page 96: Integrated Ata Raid Management Utility
RAID Configuration and Management Integrated ATA RAID Management Utility The Integrated ATA RAID Management Utility is a standard feature of ATA models of the server. This section details the features of the utility, including how to access and change utility options. Management Utility Features The features of the Integrated ATA Management Utility include: •...
Page 97: Troubleshooting
RAID Configuration and Management Novell Operating Systems • From the console, type . The system should respond with a message Unload Spy that the module has been unloaded. • To start the utility again, simply type . Once again, the system should Load Spy respond with a message verifying this operation.
Page 98: Drive Connection Tips
RAID Configuration and Management Drive Connection Tips • If you have two drives, connect one on each ATA/100 RAID channel. Utilizing both channels enhances array performance. • When attaching new drives to the array, be sure that any pre-existing configuration information has been cleared from the new drive. This may be accomplished by doing one of the following: —...
Page 99 RAID Configuration and Management • To respond to an unexpected message, such as Drives Missing , power down the server and check all connections, Configuration Mismatch ATA cables, and power cables. • To respond to a message after adding new drives, Configuration Mismatch press the F8 key to go to the setup and create the array configuration as needed.
Page 100: Regulatory Compliance Notices
Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information.
Page 101: Class A Equipment
Regulatory Compliance Notices The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows the class (A or B) of the equipment. Class B devices have an FCC logo or FCC ID on the label.
Page 102: Declaration Of Conformity For Products Marked With The Fcc Logo - United States Only
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 103: Canadian Notice (Avis Canadien
Regulatory Compliance Notices Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations.
Page 104: Japanese Notice
Regulatory Compliance Notices Japanese Notice BSMI Notice HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 105: Laser Devices
Regulatory Compliance Notices Laser Devices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light;...
Page 106: Laser Product Label
Regulatory Compliance Notices Laser Product Label The following label or equivalent is located on the surface of the HP supplied laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in the product.
Page 107: Battery Replacement Notice
Regulatory Compliance Notices Battery Replacement Notice The computer is provided with an internal lithium battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider.
Page 108: Mouse Compliance Statement
Regulatory Compliance Notices The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 1.00 mm²...
Page 109: Appendix B Electrostatic Discharge
Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Page 110: Grounding Methods
Electrostatic Discharge Grounding Methods Several methods for grounding exist. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords.
Page 111: Server Error Messages
Server Error Messages For a complete listing of error messages, refer to the Servers Troubleshooting Guide on the Documentation CD. HP ProLiant ML330 Generation 3 Server Setup and Installation Guide...
Page 112: Server Specific Troubleshooting
Server Specific Troubleshooting Use the sections in this appendix to diagnose server startup and installation problems. For information on LEDs, switch settings, and jumpers, refer to Chapter 1, “Component Identification.” For information about general troubleshooting techniques, diagnostic tools, preventative maintenance, and a complete list of error messages, refer to the Servers Troubleshooting Guide on the Documentation CD.
Page 113 Server Specific Troubleshooting When the server does not start: 1. Be sure that the server and monitor are plugged into a working outlet. 2. Be sure that the power source is working properly: — Check the status using the system power LED. For the location and status of the system power LED, refer to Chapter 1, “Component Identification.”...
Page 114 Server Specific Troubleshooting c. The monitor displays messages regarding server initialization in the following sequence: Video initialization—The initialization screen is displayed. Processor initialization Memory test Memory initialization Diskette drive SCSI devices (if applicable) ATA devices (if applicable) Option ROM d. The operating system loads to complete the boot process. If the problem persists, continue with the section, “Diagnostic Steps,”...
Page 115: Diagnostic Steps
Server Specific Troubleshooting Diagnostic Steps If the server does not power up, or powers up but does not complete POST, answer the questions in Table D-1 to determine appropriate actions based on the symptoms observed. According to the answers you give, you will be directed to the appropriate table, which outlines possible reasons for the problem, options available to assist in diagnosis, possible solutions, and references to other sources of information.
Page 116: Table D-2: Is The System Power Led Amber
Server Specific Troubleshooting Table D-2: Is the System Power LED Amber? Answer Possible Reasons Possible Solutions The server is not connected to AC power Be sure that the power cord is connected or no AC power is available. to the power supply. The power supply may not be inserted Be sure that the power supply is properly, it may have a damaged...
Page 117: Table D-3: Is The System Power Led Green?
Server Specific Troubleshooting Table D-3: Is the System Power LED Green? Answer Possible Reasons Possible Solutions Power On/Standby button has not been Firmly press the Power On/Standby pressed firmly. button. The power supply may not be inserted Be sure that the power supply is properly, it may have a damaged undamaged and is fully seated.
Page 118: Table D-4: Is The Internal Health Led Green?
Server Specific Troubleshooting Table D-4: Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it is A processor or DIMM is in pre-failure Use amber failure LEDs to identify: amber condition. • Missing components • Degraded components •...
Page 119: Table D-5: Is The Monitor Displaying Information?
Server Specific Troubleshooting Table D-5: Is the Monitor Displaying Information? Answer Possible Reasons Possible Solutions The monitor may not have power. Be sure that the monitor power cord is plugged in and that the monitor power Video may not be connected properly. switch has been pressed.
Page 120: Problems After Initial Power Up
Server Specific Troubleshooting Problems After Initial Power Up After the server has passed POST, you may still encounter errors, such as an inability to load the operating system. NOTE: If the server is rebooting repeatedly, be sure that the server is not restarting due to an Automatic Server Recovery-2 (ASR-2) power-up caused by another problem.
Page 121 Server Specific Troubleshooting Table D-6: System Cannot Load SmartStart continued Possible Cause Possible Solution The CD-ROM drive is not installed properly. Power down the server. The CD-ROM drive cable is not connected Be sure the CD-ROM drive is installed properly. properly.
Page 122: Table D-7: Smartstart Fails During Installation
Server Specific Troubleshooting Table D-7: SmartStart Fails During Installation Possible Cause Possible Solution An operating system has not been selected. Press the F9 key to run RBSU. Select the primary operating system. An error occurs during installation. Follow the error information provided. If necessary, clear NVRAM in RBSU and reinstall the operating system.
Page 123: System Configuration Reset
Server Specific Troubleshooting Table D-8: Server Cannot Load the Operating System continued Possible Cause Possible Solution The primary hard drive controller installation is Run RBSU by pressing the F9 key and correct incorrect. this problem. The hard drive controller order is incorrect. Problem was encountered with the hardware Refer to the documentation provided with the you have added to the system.
Page 124: Rompaq Disaster Recovery
Server Specific Troubleshooting 5. Power up the server. Refer to Chapter 2, “Server Operations.” All configuration settings are now erased and all server operations halt. 6. When prompted during POST, power down the server. 7. Reset the position 6 switch to the default Off position. 8.
Page 125: Other Information Resources
Server Specific Troubleshooting Other Information Resources For additional troubleshooting information, refer to the HP ProLiant ML330 Generation 3 Server Maintenance and Service Guide and the Servers Troubleshooting Guide on the Documentation CD. For information on warranties and service and support upgrades (Carepack services), refer to the HP website ( www.hp.com/support D-14...
Page 126: Appendix E Server Specifications
Server Specifications Server Specifications Table E-1: Server Specifications Specification Value Dimensions Height 42.0 cm (16.5 in) Depth 48.5 cm (19.1 in) Width 19.1 cm (7.5 in) Approximate weight 18.18 kg (40 lbs) (depending on options) Input specifications Rated input voltage 100 VAC to 199 VAC (U.S.) 200 VAC to 240 VAC (International) Rated input frequency...
Page 127: Environmental Specifications
Server Specifications Environmental Specifications Table E-2: Environmental Specifications Specification Value Temperature range* Operating 50°F to 95°F (10°C to 35°C) Shipping -40°F to 158°F (-40°C to 70°C) Maximum wet bulb temperature 82.4°F (28°C) Relative humidity (noncondensing) Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level.
Page 128: Battery Replacement
Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. When replacing a battery, use a CR2032 3V lithium coin cell battery.
Page 129 Battery Replacement 4. Locate the battery on the system board. Refer to Chapter 1, “Component Identification.” NOTE: If you have expansion boards installed, it may be necessary to remove them to gain access to the battery. Refer to Chapter 4, “Hardware Options Installation.” 5.
Page 130 Index boot order 5-4 boot straps B-2 buttons, locations 1-2 AC power LEDs 1-12 access panel, removing and replacing 2-3 accumulators A-8 administrator information text, setting 5-6 cables and cabling administrator password 5-5 ATA components 1-15 alkaline battery warning A-8 ATA hard drives 4-17 ASR (Automatic Server Recovery) 5-4, FCC compliance statement A-3...
Page 131 Index SCSI controller 1-13 system board 1-8 electrical requirements configuring the server 3-10 rack server 3-5 connectors tower server 3-2 rear panel 1-6 electrostatic discharge B-1 system board 1-8 Enterprise Diagnostics LX32 Utility 5-14 controllers, boot order 5-4 equipment cord See power cord Class A A-2 current, rating A-9 Class B A-2...
Page 132 Index menu options 6-3 overview 6-3 hard drive bays 1-5 Physical Drive Information window 6-4 hard drives using 6-3 cabling, ATA 4-17 integrated PPM failure LED 1-11 cabling, SCSI 4-15 internal health LED 1-4 configuring 4-10, 4-13 interrupt request See IRQ installing into a hard drive bay 4-10 IPL (Initial Program Loader), settings 5-4 installing into a removable media...
Page 133 Index mouse compliance statement A-9 power mouse connector 1-6 removing 2-1 site requirements, rack server 3-4 site requirements, tower server 3-2 specifications E-1 network server mode 5-5 troubleshooting D-4 power button assembly connector 1-8 LEDs 1-4, 1-7 power connector 1-6 notices power cord A-8 battery A-8...
Page 134 Index RAID (redundant array of independent Remote Insight connector 1-8 drives) removable media bays disk mirroring 6-2 dimensions 1-5 disk striping 6-1 locating 1-5 drive connection tips 6-9 RFI/EMI connector hoods A-3 drive failure 6-2 RJ-45 connector 1-6 spare 6-2 flashing 5-11 troubleshooting 6-9 RBSU (ROM-Based Setup Utility)
Page 135 Index SmartStart troubleshooting configuring the server 3-10 additional information D-14 installing 5-13 diagnosis procedure D-4 overview 5-12 operating system D-11 troubleshooting D-9, D-11 problems after powerup D-9 SmartStart Autorun Menu 5-13 problems at powerup D-1 SmartStart Scripting Toolkit 5-14 resources D-14 storage capacity 1-1 SmartStart D-9, D-11 storage devices, installing 4-7...

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Proliant ml330 g3

HP ML330 - ProLiant - G3 Setup And Installation Manual

About this Guide

Chapter 1 Component Identification

Chapter 2 Server Operations

Chapter 3 Server Setup

Chapter 4 Hardware Options Installation

Chapter 5 Server Configuration and Utilities

Chapter 6 RAID Configuration and Management

Appendix A Regulatory Compliance Notices

Appendix B Electrostatic Discharge

Appendix C

Server Error Messages

Appendix D Server Specific Troubleshooting

Appendix E Server Specifications

Appendix F Battery Replacement

Quick Links

Troubleshooting

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Summary of Contents for HP ML330 - ProLiant - G3

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