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Lenovo ThinkCentre Edge 72 Hardware Maintenance Manual
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Lenovo ThinkCentre Edge 72 Hardware Maintenance Manual

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ThinkCentre
Hardware Maintenance Manual
Machine Types: 3484, 3485, 3492, 3493, 3496, and 3497

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Summary of Contents for Lenovo ThinkCentre Edge 72

  • Page 1 ThinkCentre Hardware Maintenance Manual Machine Types: 3484, 3485, 3492, 3493, 3496, and 3497...
  • Page 2 “Safety information” on page 3 and Appendix A “Notices” on page 161. Second Edition (September 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    8 operating system ... Enabling ErP compliance mode ..Lenovo Support Web site ..Changing the BIOS settings before installing a new operating system.
  • Page 4 Locating connectors on the rear of your Replacing the hard disk drive ..computer ....Replacing the optical drive ..Locating major FRUs and CRUs .

  • Page 5: Chapter 1. About This Manual

    This manual is intended only for trained service personnel who are familiar with Lenovo computer products. Before servicing a Lenovo computer product, be sure to read Chapter 2 “Safety information” on page 3. Chapter 7 “Symptom-to-FRU index” on page 61 and Chapter 11 “Additional service information” on page 157 are not specific to any machine type.
  • Page 6 ThinkCentre Hardware Maintenance Manual...

  • Page 7: Chapter 2. Safety Information

    Observe the following rules when working on electrical equipment. © Copyright Lenovo 2012...
  • Page 8 Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from an electric shock.

  • Page 9: Voltage-Selection Switch

    Voltage-selection switch Some computers are equipped with a voltage-selection switch located near the power-cord connection point on the computer. If your computer has a voltage-selection switch, ensure that you set the switch to match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly can cause permanent damage to the computer.

  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    5. Check for any obvious alterations. Use good judgment as to the safety of any alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7.
  • Page 11 • French • German • Hebrew • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 12 Dispose of the battery as required by local ordinances or regulations. CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
  • Page 13 Chapter 2 Safety information...
  • Page 14 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. ThinkCentre Hardware Maintenance Manual...
  • Page 15 Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. •...
  • Page 16 • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.
  • Page 17 Chapter 2 Safety information...
  • Page 18 ThinkCentre Hardware Maintenance Manual...
  • Page 19 Chapter 2 Safety information...
  • Page 20 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 21 ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser.
  • Page 22 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 23 • über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden.
  • Page 24 ThinkCentre Hardware Maintenance Manual...
  • Page 25 Chapter 2 Safety information...
  • Page 26 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
  • Page 27 ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
  • Page 28 ThinkCentre Hardware Maintenance Manual...
  • Page 29 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 30 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 31 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 32 ThinkCentre Hardware Maintenance Manual...

  • Page 33: Chapter 3. General Information

    Input frequency range: 50 to 60 Hz Voltage-selection switch setting: 115 V ac – High range: Minimum: 200 V ac Maximum: 240 V ac Input frequency range: 50 to 60 Hz Voltage-selection switch setting: 230 V ac © Copyright Lenovo 2012...

  • Page 34: For Machine Types: 3493, 3496, And 3497

    Voltage-selection switch setting: 230 V ac Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
  • Page 35 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 36: Accessing Lenovo Programs On The Windows 8 Operating System

    If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.

  • Page 37: Chapter 4. General Checkout

    Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? © Copyright Lenovo 2012...
  • Page 38 – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...

  • Page 39: Chapter 5. Troubleshooting And Diagnostics

    Chapter 5. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see “Lenovo Support Web site” on page 32 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems.

  • Page 40: Accessing Control Panel On The Windows 8 Operating System

    If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 53 for more information. • If the diagnostic program detects a hardware failure, contact the Lenovo Customer Support Center.

  • Page 41: Troubleshooting

    • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See “Lenovo Support Web site” on page 32 for more information. • If the diagnostic program does not detect a hardware failure, continue with the next step.

  • Page 42: No Audio In Windows

    • Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 43: Cd Problems

    • If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32. CD problems Select your symptom from the following list: •...

  • Page 44: Dvd Problems

    • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 45: Intermittent Problems

    (one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 53. If you need technical assistance, see “Lenovo Support Web site” on page 32. Chapter 5...

  • Page 46: Keyboard, Mouse, Or Pointing Device Problems

    If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 53. If you need technical assistance, see “Lenovo Support Web site” on page 32. Keyboard, mouse, or pointing device problems Select your symptom from the following list: •...
  • Page 47 See “Enabling or disabling a device” on page 57. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 48: Monitor Problems

    If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 49: Networking Problems

    ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. • See your operating system documentation or help for further information on monitor settings. If these actions do not correct the problem, your monitor might need service. See “Lenovo Support Web site” on page 32 for details.
  • Page 50 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur” on page 47 • “If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps”...

  • Page 51: A Wireless Lan Problem

    The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: • Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection...

  • Page 52: Option Problems

    Bluetooth, a PIM item sent from the Windows 7 operating system might be saved as a file with the extension .contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 53: Performance And Lockup Problems

    If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32. An option that previously worked does not work now Symptom: An option that previously worked does not work now.
  • Page 54 4. A list of unnecessary file categories is displayed. Select each file category you want to delete, and then click OK. • Procedure 2 1. Open Control Panel. 2. Click Programs. 3. Click Turn Windows features on or off. 4. A list of optional Windows components is displayed. Follow the instructions on the screen. •...

  • Page 55: Printer Problems

    32. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 88. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 56: Software Problems

    • If you are unable to resolve the problem through other methods, uninstall the software program and reinstall it. If these actions do not correct the problem, you might need technical assistance. Contact your software manufacturer or see “Lenovo Support Web site” on page 32 for details. ThinkCentre Hardware Maintenance Manual...

  • Page 57: Usb Problems

    For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. Chapter 5...
  • Page 58 ThinkCentre Hardware Maintenance Manual...

  • Page 59: Copyright Lenovo

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. © Copyright Lenovo 2012...

  • Page 60: Password Considerations

    Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: •...

  • Page 61: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 56. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1.

  • Page 62: Selecting A Startup Device

    Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.

  • Page 63: Changing The Bios Settings Before Installing A New Operating System

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 55. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4.
  • Page 64 ThinkCentre Hardware Maintenance Manual...

  • Page 65: Chapter 7. Symptom-To-Fru Index

    • Microprocessor(s) connection Check the power cord for continuity. Power cord Check the power-on switch for continuity. Power-on switch Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. © Copyright Lenovo 2012...

  • Page 66: Post Error Codes

    The following tables describes beep symptoms. Beep Symptom FRU/Action Perform the following actions in order. 2 short beeps CMOS setting error 1. Start the Setup Utility program and press F10 to Save and exit. See Chapter 6 “Using the Setup Utility program”...
  • Page 67 POST Error code POST Error message Description/Action 1762 This error message is displayed when a hard disk Configuration change has occurred drive or optical drive change has been made. Press F1 to enter the Setup Utility program. Then press F10 to save and exit the Setup Utility program.

  • Page 68: Miscellaneous Error Messages

    Miscellaneous error messages Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Hard disk drive boot 1. Power Switch error” on page 61. 2. System Board 3. Riser card, if installed Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette 2.

  • Page 69: Undetermined Problems

    Message/Symptom FRU/Action Non-system disk or disk error-type message with a 1. Diskette Drive known-good diagnostic diskette. 2. System Board 3. Diskette Drive Cable 1. Display Other display symptoms not listed above (including blank or illegible display) 2. System Board Power-on indicator or hard disk drive in-use light not on, 1.
  • Page 70 d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Turn on the power and the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter cards. If all devices and adapter cards have been removed, and the problem continues, replace the system board.

  • Page 71: Chapter 8. Locations

    Figure 1. Front connector, control, and indicator locations Hard disk drive activity indicator USB connector (USB port 1) Power indicator Headphone connector Power switch Microphone connector Optical drive eject/close button USB connector (USB port 2) © Copyright Lenovo 2012...

  • Page 72: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 68 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

  • Page 73: Locating Major Frus And Crus

    Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.
  • Page 74 Figure 3. Component locations The following table lists the major FRUs shown in Figure 3 “Component locations” on page 70 and identifies which FRUs also are self-service CRUs or optional-service CRUs. ThinkCentre Hardware Maintenance Manual...

  • Page 75: Looking Up Fru Information

    WiFi adapter card Rear WiFi antenna Peripheral Component Interconnect (PCI) card (installed in some models) Keyboard Mouse Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Chapter 8 Locations...

  • Page 76: Locating Parts On The System Board

    Locating parts on the system board Figure 4 “System board part locations” on page 72 shows the locations of the parts on the system board. Figure 4. System board part locations 4-pin power connector Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper Microprocessor Front USB connector 2 (for connecting additional USB...

  • Page 77: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.

  • Page 78: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer Figure 6 “Front connector, control, and indicator locations” on page 74 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 6. Front connector, control, and indicator locations Optical drive eject/close button USB connector (USB port 2) Power switch...

  • Page 79: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 7 “Rear connector locations” on page 75 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

  • Page 80: Locating Major Frus And Crus

    Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.
  • Page 81 Figure 8. Component locations The following table lists the major FRUs shown in Figure 8 “Component locations” on page 77 and identifies which FRUs also are self-service CRUs or optional-service CRUs. Chapter 8 Locations...

  • Page 82: Looking Up Fru Information

    Rear WiFi antenna Peripheral Component Interconnect (PCI) card Heat sink and fan assembly Keyboard Mouse Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup ThinkCentre Hardware Maintenance Manual...

  • Page 83: Locating Parts On The System Board

    Locating parts on the system board Figure 9 “System board part locations” on page 79 shows the locations of the parts on the system board. Figure 9. System board part locations 4-pin power connector Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper Microprocessor Front USB connector 2 (for connecting additional USB...

  • Page 84: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.

  • Page 85: Chapter 9. Replacing Frus (Machine Types: 3484, 3485, And 3492)

    ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 86: Removing The Computer Cover

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to remove the computer cover.

  • Page 87: Removing And Reinstalling The Front Bezel

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to remove and reinstall the front bezel.

  • Page 88: Installing Or Replacing A Pci Card

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to install or replace a PCI card. Your computer has two PCI Express x1 card slots and one PCI Express x16 graphics card slot.
  • Page 89 3. At the rear of the computer, remove the screw that secures the PCI card latch. Figure 14. Removing the screw that secures the PCI card latch 4. Depending on whether you are installing or replacing a PCI card, do one of the following: •...
  • Page 90 • If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 15. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.

  • Page 91: Replacing The Battery

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).

  • Page 92: Installing Or Replacing A Memory Module

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to install or replace a memory module.
  • Page 93 5. Remove any parts that might prevent your access to the memory slots. Depending on your computer model, you might need to remove the PCI Express x16 graphics card for easier access to the memory slots. See “Installing or replacing a PCI card” on page 84. 6.

  • Page 94: Replacing The Optical Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to install or replace the optical drive.
  • Page 95 Figure 22. Removing the optical drive 5. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the three screws to secure the new optical drive in place.

  • Page 96: Replacing The Heat Sink And Fan Assembly

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the heat sink and fan assembly.
  • Page 97 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 98: Replacing The Power Supply Assembly

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the power supply assembly.

  • Page 99: Replacing The Microprocessor

    8. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly cables to the system board and each of the drives.
  • Page 100 CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the microprocessor, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 101 Figure 28. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.

  • Page 102: Replacing The System Board

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the system board.
  • Page 103 4. Remove all memory modules and PCI cards that are currently installed. See “Installing or replacing a memory module” on page 88 and “Installing or replacing a PCI card” on page 84. 5. Carefully take note of the locations of all cable connections on the system board and disconnect all the cables.

  • Page 104: Replacing The Primary Hard Disk Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the primary hard disk drive.
  • Page 105 5. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 32. Removing the primary hard disk drive Chapter 9 Replacing FRUs (Machine Types: 3484, 3485, and 3492)

  • Page 106: Replacing The Front Audio And Usb Assembly

    Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides ThinkCentre Hardware Maintenance Manual...

  • Page 107: Replacing The Wifi Units

    This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and USB assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 82. 3.
  • Page 108 This section provides instructions on how to replace the WiFi units. The WiFi units include a WiFi adapter card, a WiFi card module, and a rear WiFi antenna cable. Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 104 •...
  • Page 109 5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 37. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 110 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 39. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 40.
  • Page 111 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 41. Installing the WiFi card module Chapter 9 Replacing FRUs (Machine Types: 3484, 3485, and 3492)
  • Page 112 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 42. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board”...

  • Page 113: Installing Or Removing The Rear Wifi Antenna

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 112. Installing or removing the rear WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page 1.

  • Page 114: Installing Or Removing The Front Wifi Antenna

    3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 45. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 115 Figure 46. Peeling off the paper that protects the stickers 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 47. Installing the front WiFi antenna 6.

  • Page 116: Completing The Parts Replacement

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 112. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 117 8. To update your configuration, refer to Chapter 6 “Using the Setup Utility program” on page 55. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 118 ThinkCentre Hardware Maintenance Manual...

  • Page 119: Chapter 10. Replacing Frus (Machine Types: 3493, 3496, And 3497)

    ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 120: Removing The Computer Cover

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to remove the computer cover.

  • Page 121: Removing And Reinstalling The Front Bezel

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to remove and reinstall the front bezel.

  • Page 122: Accessing The System Board Components And Drives

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to access the system board components and drives.

  • Page 123: Installing Or Replacing A Pci Card

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to install or replace a PCI card. Your computer has two PCI Express x1 card slots and one PCI Express x16 graphics card slot.
  • Page 124 • If you are replacing an old PCI card, remove the screw that secures the old PCI card, grasp the old card that is currently installed, and gently pull it out of the slot. Figure 55. Removing a PCI card Notes: a.

  • Page 125: Installing Or Replacing A Memory Module

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to install or replace a memory module.

  • Page 126: Replacing The Battery

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).

  • Page 127: Replacing The Hard Disk Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides Chapter 10 Replacing FRUs (Machine Types: 3493, 3496, and 3497)
  • Page 128 This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 116. 3.

  • Page 129: Replacing The Optical Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides Chapter 10 Replacing FRUs (Machine Types: 3493, 3496, and 3497)
  • Page 130 This section provides instructions on how to install or replace the optical drive. Note: The optical drive is only available in some models. To replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 131 7. Press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 66. Lowering the drive bay assembly 8. Slide the optical drive out of the front of the computer. Figure 67. Removing the optical drive Chapter 10 Replacing FRUs (Machine Types: 3493, 3496, and 3497)
  • Page 132 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 68. Installing a new optical drive 10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay.

  • Page 133: Replacing The Power Supply Assembly

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the power supply assembly.
  • Page 134 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To replace the power supply assembly, do the following: 1.
  • Page 135 6. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the power supply clip downward to release the power supply assembly and then slide the power supply assembly to the front of the computer. Lift the power supply assembly out of the computer. Figure 72.
  • Page 136 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 73. Installing the power supply assembly 9.

  • Page 137: Replacing The Heat Sink And Fan Assembly

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the heat sink and fan assembly.
  • Page 138 4. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 75. Removing the heat sink fan duct 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board.
  • Page 139 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 140: Replacing The Microprocessor

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the microprocessor.
  • Page 141 5. Lift the small handle and open the retainer to access the microprocessor Figure 78. Accessing the microprocessor 6. Lift the microprocessor straight up and out of the microprocessor socket. Figure 79. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. Chapter 10 Replacing FRUs (Machine Types: 3493, 3496, and 3497)
  • Page 142 b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor. This is important when installing the new microprocessor on the system board. c.

  • Page 143: Replacing The System Board

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the system board.
  • Page 144 8. Remove the six screws that secure the system board. Figure 81. Removing the six screws that secure the system board 9. Lift the system board out of the chassis. 10. Remove the microprocessor from the failing system board and install it on the new system board. See “Replacing the microprocessor”...

  • Page 145: Replacing The System Fan Assembly

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the system fan assembly.
  • Page 146 Figure 83. Removing the system fan assembly ThinkCentre Hardware Maintenance Manual...

  • Page 147: Replacing The Front Audio And Usb Assembly

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the front audio and USB assembly.

  • Page 148: Replacing The Wifi Units

    4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 118. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 79. Note: Make sure you note the locations of the cables when you disconnect the cables from the system board.
  • Page 149 • “Removing the WiFi adapter card” on page 145 • “Removing the WiFi card module” on page 146 • “Installing the WiFi units” on page 147 Removing the WiFi adapter card To remove the WiFi adapter card, do the following: 1.
  • Page 150 5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 87. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 151 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 89. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 90.
  • Page 152 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 91. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 92.

  • Page 153: Installing Or Removing The Rear Wifi Antenna

    3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 79. 4. Install the WiFi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the WiFi adapter card in place.

  • Page 154: Removing The Rear Wifi Antenna

    3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 94. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 155: Installing Or Removing The Front Wifi Antenna

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 154. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page 1.

  • Page 156: Removing The Front Wifi Antenna

    5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 97. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: •...

  • Page 157: Replacing The Keyboard Or Mouse

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre User Guide. To obtain a copy of the ThinkCentre User Guide, go to: http://www.lenovo.com/ThinkCentreUserGuides This section provides instructions on how to replace the keyboard or mouse.

  • Page 158: Completing The Parts Replacement

    4. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 74 or “Locating connectors on the rear of your computer”...
  • Page 159 9. To update your configuration, refer to Chapter 6 “Using the Setup Utility program” on page 55. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 160 ThinkCentre Hardware Maintenance Manual...

  • Page 161: Chapter 11. Additional Service Information

    “Using passwords” on page 55. Operating system password Note: This section applies only to computer models that have an operating system preinstalled from Lenovo. An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated.

  • Page 162: Updating (Flashing) The Bios From A Disc

    Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to http://www.lenovo.com/support. To update (flash) the BIOS from a disc on the Windows 8 (64-bit) operating system, do the following: 1.

  • Page 163: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 164: Power Management

    13. Reinstall the computer cover and reconnect power cords and all other external cables. For machine types 1577, 1579, and 1607, see “Completing the parts replacement” on page 112. For machine types 1578, 1583, and 1652, see “Completing the parts replacement” on page 154. 14.

  • Page 165: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 166: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery...

  • Page 167: Index

    88, 121 specifications 73, 80 Microphone connector 69, 76 DVI monitor connector 68, 75 microprocessor replacing 95, 136 mouse, replacing environment, operating 29–30 Ethernet connector 69, 76 exiting, Setup Utility optical drive, replacing 90, 125 © Copyright Lenovo 2012...
  • Page 168 Optional-service CRUs 69, 76 support support, web site system board connectors 72, 79 locating parts 72, 79 part numbers 1, 67, 71, 78 locations 72, 79 parts replacement, completing 112, 154 memory module 88, 121 password system board components Administrator accessing considerations system fan assembly, replacing...

This manual is also suitable for:

Thinkcentre edge 3484Thinkcentre edge 3485Thinkcentre edge 3492Thinkcentre edge 3493Thinkcentre edge 3496Thinkcentre edge 3497

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