Troubleshooting Tips - GE JB968 Owner's Manual
Radiant self-cleaning convection ranges
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Also See for JB968:
- Owner's manual (53 pages) ,
- Dimensions and installation information (2 pages) ,
- Technical service manual (63 pages)
Table of Contents
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Before you call for service...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible
Causes
What To Do
Surface units will not
hnproper
cookwaJce
• Use pans which
are flat and
match
the diameter
of
maintain a rolling boil
being
used.
the surthce
unit selected.
or cooking is not
fast enough
In some
areas,
the power
* Coxer
pan with a lid until
desired
heat is obtained.
(voltage)
may be low.
Surfaceunitsdo
A fuse ha your home may be
* ]_el)lace the filse or reset the circuit
breaker.
not work properly
blown or the circuit breaker
tripped.
Cooktop
controls
* Check
to see the correct
control
is set for the surtace
improperly
set.
unit "_ou are t,sin ,
Surface unit stops
This is normal. The refit
glowing
when turned
is still on and hot.
to a lower setting
Scratches(mayappear
as cracks)oncooktop
glasssurface
i
i
ii
i
i
ii
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ii ii ii ii ii ii ii ii ii iii
Incorrect
deaalhlg
methods
being used.
Cookware
with rough bottoms
being used or com'se partides
(salt or sand) were between
the cookware
and the surface
of the cooktop.
Cookware
has been
slid
across the cooktop
surface.
• Scratches
are not remoxzd)le.
Tinv scratches
will become
less visible in time as a result of cleaning.
• To avoid scratches,
use the recommended
cleaning
procedures.
Make sure bottoms
of cookware
are clean
bet0i'e
rise,
and
rise
cookware
with SUlooth bottou/s.
Areas
of discoloration
Food
spillovers
not cleaned
• See the Cleaning the glass cooktop
section.
o n the cooktop
before
next
use.
Hot
surface
on a model
• This is normal.
The sm'face
may appear
discolored
with a light-colored
cooktop,
when
it is hot. This is temporary
and will disappear
as the glass cools.
Plastic melted to
Hot
cooktop came into
• See the Glass surface--potential
for permanent damage
the surface
contact
with plastic
placed
section
in the
Cleaning the
glass
cooktop
section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar
mixture
spilled
• Call a qualified
technician
for replacement.
of the cooktop
on the cooktop.
Frequent cycling
hnproper
cookwaxe
• Use only fiat cookware
to minimize
c)cling.
Off and on of
being
used.
surface units
Oven light does
Light bulb is loose.
• Tighten
or replace
the 1)ulb.
not work
Oven will not work
Plug on range is not completely
• Make sm'e electrical
l)lu°_ is l)lugged,, into a lixe, properly
h_serted
in the electrical
outlet,
grotmded
outlet.
A fuse in your home may be
• Replace
the filse or reset the circuit
breaker.
blown or the circuit
b Xer pped.
Oven controls
improperly
set.
• See the Using the oven section.
40
Oven
too hot.
• Allow the oven
to cool to below
locking
tern )erattu'e
,
I
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