ThinkServer Web site (http://www.lenovo.com/thinkserver) . Documentation Help and service . Before you call. Calling for service Lenovo product service information for Taiwan. Chapter 2. Lenovo Limited Warranty Warranty Information . . 11 Suplemento de Garantía para México . . 14 Chapter 3.
Web site provides up-to-date information and services to help you buy, upgrade, and maintain your server. You can also do the following: v Access the Lenovo Limited Warranty v Access the online manuals for your products v Access the troubleshooting and support information for your server model...
You can get the latest technical information and download device drivers and updates by following the instructions at the following Lenovo Support Web site: http://www.lenovo.com/support Help and service This section contains information about calling for help and service.
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Lenovo will make selected Engineering Changes (ECs) that apply to your hardware available. The warranty does not cover the following: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources...
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Country or Region Telephone Number Canada 1-800-565-3344 (English, French) Chile 800-361-213 or 188-800-442-488 Toll Free (Spanish) China 8205-0333 (Cantonese, English, Mandarin) (Hong Kong S.A.R.) China 795-9892 (Cantonese, English, Mandarin) (Macau S.A.R.) Colombia 1-800-912-3021 (Spanish) Costa Rica 0-800-011-1029 (Spanish) Croatia Calls within the country: 0800-0426 Calls outside the country: +385-1-6110095 Cyprus +357-22-841100...
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020-513-3939 (Dutch) New Zealand 0800-777-217 (English) Nicaragua 001-800-220-1830 (Spanish) Norway 8152-1550 (Norwegian) Panama 206-6047 001-866-434-2080 (Lenovo Customer Support Center - toll free) (Spanish) Peru 0-800-50-866 (Spanish) Philippines 1800-1601-0033 (Local number only) +603-8315 6858 (DID) (English, Filipino) Poland General number: +48-22-878-6999 (Polski)
For Southern Area and Ho Chi Minh City: 848 3 829 5160 / 844 3 942 6457 (English, Vietnamese) Refer to Chapter 2, “Lenovo Limited Warranty,” on page 7 for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.
Chapter 2. Lenovo Limited Warranty L505-0010-01 04/2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/ warranty.
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Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
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Personal Data that you did not delete, you are in compliance with all applicable laws. Use of Personal Information If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
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Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. Neither Lenovo nor your Service Provider is responsible for any of your data including confidential, proprietary, or personal data contained in a product.
CANNOT BE WAIVED OR LIMITED BY CONTRACT. European Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo.
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Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools.
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Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.
You may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product. Suplemento de Garantía para México Este Suplemento se considera parte integrante de la Garantía Limitada de...
Self-service and Optional-service CRUs are safe for the customer to remove. Customers are responsible for replacing all Self-service CRUs. Optional-service CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period. Lenovo servers contain both Self-service and Optional-service CRUs.
Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.