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Lenovo ThinkPad Edge E220s User Manual
Lenovo ThinkPad Edge E220s User Manual

Lenovo ThinkPad Edge E220s User Manual

(english) user guide
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User Guide

ThinkPad Edge E220s

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Summary of Contents for Lenovo ThinkPad Edge E220s

  • Page 1: User Guide

    User Guide ThinkPad Edge E220s...
  • Page 2 • Appendix C “Notices” on page 163 The Safety and Warranty Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/support, and then click User Guides & Manuals. Third Edition (October 2011) ©...
  • Page 3: Table Of Contents

    Fingerprint Software... Accessibility and comfort ..Lenovo Solutions Center ..Ergonomic information..
  • Page 4 Installing Intel Chipset Support for Windows 2000/XP/Vista/7 ... . Calling Lenovo ... . . Installing drivers and software ..
  • Page 5 ....Trademarks ....Lenovo product service information for Taiwan ....
  • Page 6 User Guide...
  • Page 7: Read This First

    © Copyright Lenovo 2011...
  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase ® agreement or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety and Warranty Guide that comes with your computer.
  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
  • Page 10 Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
  • Page 11: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. © Copyright Lenovo 2011...
  • Page 12: Plugs And Outlets

    Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 13 In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
  • Page 14: Rechargeable Battery Notice

    A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
  • Page 15: Heat And Product Ventilation

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). © Copyright Lenovo 2011 xiii...
  • Page 16: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 17: Additional Safety Information

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 18 User Guide...
  • Page 19: Chapter 1. Product Overview

    • “Front view” on page 2 • “Right-side view” on page 4 • “Left-side view” on page 6 • “Rear view” on page 9 • “Bottom view” on page 8 • “Status indicators” on page 9 © Copyright Lenovo 2011...
  • Page 20: Front View

    Front view Figure 1. ThinkPad Edge E220s front view Built-in microphone UltraConnect™ wireless antennas (left) ® Integrated camera ThinkLight UltraConnect antennas (right) Built-in stereo speaker (right) Power switch Memory slot Fingerprint reader System and power-status indicators TrackPoint pointing stick TrackPoint buttons...
  • Page 21 Integrated camera Some models have the integrated camera. By using this camera, you can take pictures or hold a video conference. For more information about how to use the camera, refer to “Using an integrated camera” on page 48. ThinkLight You can use your computer under less than perfect lighting conditions.
  • Page 22: Right-Side View

    Your computer might include a PCI Express Mini Card for wireless WAN in the PCI Express Mini Card slot which enables wireless WAN communications. With Lenovo technologies advancing to provide you with the best engineered systems, some models are equipped with an mSATA solid state drive for data storage.
  • Page 23 USB connector The Universal Serial Bus (USB) connector is used for connecting USB interface-compatible devices, such as a printer or digital camera. eSATA/USB connector The Universal Serial Bus (USB) connectors are used for connecting devices compatible with a USB interface, such as a printer or a digital camera.
  • Page 24: Left-Side View

    Left-side view Figure 3. ThinkPad Edge E220s left-side view Power jack Media card reader slot Ethernet connector Monitor connector Always On USB connector Combo audio jack Power jack The ac power adapter cable connects to the computer power jack to provide power to the computer and charge the battery.
  • Page 25 Ethernet connector Connect your computer to a LAN with the Ethernet connector. There are two indicators to show the status of the network connection. One is located to the upper right of the connector and the other to the upper left. When your computer connects to a LAN and a network session is available, the upper-left indicator is solid yellow.
  • Page 26: Bottom View

    Bottom view Figure 4. ThinkPad Edge E220s bottom view SIM card slot Emergency reset hole Battery Hard disk drive (HDD) or solid state drive The internal fan and louvers enable air to circulate in the computer and cool the central processor.
  • Page 27: Rear View

    To keep the drive safe, Active Protection System™ is installed on your computer. For details, refer to “Active Protection System” on page 18. With Lenovo technologies advancing to provide you with the best engineered systems, some models are equipped with a solid state drive for data storage. This cutting-edge technology enables notebook computers to be lighter, smaller and faster.
  • Page 28 System-status indicators The illuminated dot in the ThinkPad logo on the outer lid of your computer and on the palm rest works as a system-status indicator: it shows whether the computer is in sleep (standby), hibernation, or normal mode. The meaning of the indicator is as follows: •...
  • Page 29: Locating Important Product Information

    Power-status indicators Your computer has an indicator that shows the status of ac power. The meaning of the indicator is as follows: • Green: The ac power adapter is connected. If a battery is installed on the computer, the indicator is green when it is charged.
  • Page 30: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. If you contact Lenovo for help, the machine type and model number will enable support technicians to identify your computer and provide the highest level of service.
  • Page 31: Certificate Of Authenticity Label

    If no integrated wireless PCI Express Mini Card has been preinstalled in your computer, you can install one. To do this, follow the procedure in “Installing and replacing the PCI Express Mini Card for wireless LAN/WiMAX connection” on page 88 or “Installing and replacing the PCI Express Mini Card for wireless WAN connection”...
  • Page 32: Features

    Features Processor • See the system properties of your computer. You can do this as follows: Click Start, right-click Computer (in Windows XP, My Computer); then from the pull-down menu select Properties. Memory • Double data rate 3 synchronous dynamic random access memory (DDR3 SDRAM) Storage device •...
  • Page 33: Specifications

    • Integrated Bluetooth (on some models) • Integrated wireless WAN (on some models) • Integrated WiMAX (on some models) Security features • Fingerprint reader (on some models) Specifications This section lists the physical specifications for your computer. Size • Width: 313 mm (12.32 inches) •...
  • Page 34: Thinkvantage Technologies And Software

    Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. ThinkVantage Technologies and software Lenovo preinstalls on your PC useful and helpful software applications to help you get started, to stay productive while on the move and to keep you and your computer working. Lenovo offers enhanced security, wireless computing, data-migration and other solutions for your computer.
  • Page 35 Note: If you do not find the application you need in Control Panel, open the Lenovo ThinkVantage Tools application navigation window and double-click the dimmed icon to install the application you need.
  • Page 36: Access Connections

    Green text in Control Panel Power Manager Hardware and Sound Lenovo - Power Controls System and Security Recovery Media Lenovo - Factory Recovery Disks System and Security System Update System and Security Lenovo - Update and Drivers Rescue and Recovery...
  • Page 37: Lenovo Solutions Center

    For more information, see “Diagnosing problems” on page 125. To start the Lenovo Solution Center program in Windows 7, see “Accessing applications in Windows 7” on page 16. Lenovo ThinkVantage Tools...
  • Page 38: Password Manager

    The Message Center Plus can also provide messages about new updates available to keep your computer current. Password Manager The Password Manager program enables users to manage and remember all their sensitive and easy-to-forget application and Web site login information, such as user IDs, passwords, and other personal information.
  • Page 39: System Update

    (ThinkVantage applications, device drivers, UEFI Firmware updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the Rescue and Recovery program. To open System Update, do the following: •...
  • Page 40 User Guide...
  • Page 41: Chapter 2. Using Your Computer

    “Using the media card reader” on page 51 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 42 65. Getting connected in different locations is a challenge? • To troubleshoot a wireless networking issue, see http://www.lenovo.com/support/faq. • Take advantage of the networking features by use of Access Connections.
  • Page 43: Special Keys And Buttons

    Special keys and buttons Your computer has several special keys and buttons to help you work more easily and effectively. For the Windows 7 operating system, the On Screen Display program is preinstalled on your computer to enable you to toggle between the default and standard settings of the ThinkPad F1-F12 key functionality. To toggle the F1-F12 key functionality on the Windows 7 operating system, do either of the following: •...
  • Page 44 Speaker volume down (F2) Speaker volume up (F3) If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press the Speaker volume up or Speaker volume down keys. Microphone mute (F4) When you press the microphone mute key, all of the recording devices are set on mute or unmute;...
  • Page 45 Click Start ➙ All Programs ➙ ThinkVantage ➙ Presentation Director, and change the F6 Settings. Display brightness down (F7) The computer display becomes dimmer. The purpose of this method is to change the brightness level temporarily. To change the default brightness level, change the settings of the Power Option in the Control Panel or use the Power Manager.
  • Page 46: Using The Ultranav Pointing Device

    Using the UltraNav pointing device Your computer may come with the UltraNav pointing device. The UltraNav consists of the TrackPoint and the touch pad, each of which is itself a pointing device with both basic and extended functions. You can configure both devices by choosing the settings you prefer, as follows: •...
  • Page 47: Using The Trackpoint Pointing Device

    Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer on the screen, you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard;...
  • Page 48: Using The Touch Pad

    Changing the cap The cap on the end of the TrackPoint pointing stick is removable. You can replace it as shown in the drawing. Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one.
  • Page 49: Behavior Of The Ultranav And An External Mouse

    Behavior of the UltraNav and an external mouse If you attach an external mouse to a USB connector, you can use the external mouse simultaneously with the TrackPoint and the touch pad. Disabling the TrackPoint or the touch pad If you want to disable the TrackPoint or the touch pad, do either of the following: Configure settings in UltraNav properties window: For Windows 7 1.
  • Page 50: Power Management

    Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Do more, save more and spend more time unplugged with ThinkPad batteries.
  • Page 51: Charging The Battery

    – If the battery has not been used for a long time Before you charge the battery, make sure that its temperature is at least 10°C (50°F). Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that remaining power is low, you need to charge your battery.
  • Page 52 • Hibernation. By using this mode, you can turn off your computer completely without saving files or exiting from any applications that are running. When you enter hibernation, all open applications, folders, and files are saved to the hard disk, and then the computer turns off. To enter hibernation, do as follows. –...
  • Page 53: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.
  • Page 54: Connecting To The Network

    DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the backup battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of.
  • Page 55 Wireless LAN A wireless local area network covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.11 standards can connect to this network. Wireless WAN A wireless wide area network covers a broader geographic area. Cellular networks are used for data transmission, and access is provided by a wireless service carrier.
  • Page 56: Using Bluetooth

    Note: Before you start setting up wireless networking connections by using Access Connections, obtain a Network Name (SSID) and your encryption information from your network administrator. Access Connections, a connectivity assistant program, can easily enable one network adapter and disable the other adapters on demand.
  • Page 57 For Windows XP If your computer is equipped with the Integrated Bluetooth features, you can enable or disable the features by pressing F9. If you press F9, a list of wireless features is displayed. You can enable or disable the Bluetooth features with a single click.
  • Page 58 My Bluetooth Places To use the Bluetooth features, do the following: 1. Double-click the My Bluetooth Places icon on the desktop. 2. For Windows XP, go to Bluetooth Tasks and double-click View devices in range. A list of the devices on which Bluetooth has been enabled appears.
  • Page 59 2. Click Start ➙ Run. 3. Type C:\SWTOOLS\Drivers\TPBTooth\Setup.exe (or specify the full path to the setup.exe file you have downloaded from http://www.lenovo.com/support); then click OK. 4. Click Next. 5. Select I accept the terms in the license agreement; then click Next.
  • Page 60 2. Click Performance and Maintenance; then click System. 3. Click the Hardware tab; then click Device Manager. 4. Double-click Bluetooth Radios to extract the Bluetooth Radios device tree. 5. Double-click the ThinkPad Bluetooth with Enhanced Data Rate icon to open the Properties window. 6.
  • Page 61 – No signal – Signal level 1 – Signal level 2 – Signal level 3 Note: For more information about Access Connections Gauge, see the Help in Access Connections. Access Connections icon and wireless status icon The Access Connections icon displays general connection status. The wireless status icon displays the signal strength and status of your wireless connection.
  • Page 62: Using A Projector Or External Display

    You can also enable or disable the feature by the following procedures. To enable the wireless feature, do as follows: 1. Click the Access Connections wireless status icon in the system tray. 2. Click Power On Wireless Radio. To disable the wireless feature, do as follows: •...
  • Page 63: Connecting An External Monitor

    you can see only part of the screen at a time. You can see other parts by moving the image with the TrackPoint or another pointing device. You can move the display output to the computer display, the external monitor, or both in the Display Settings window (in Windows XP Display Properties window).
  • Page 64 7. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 8. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 9. Click the Driver tab. 10.
  • Page 65: Setting Up A Presentation

    • If the external monitor you are using is outdated, the resolution and the refresh rate may be limited. Setting up a presentation Note: If your computer is a Windows 7 model, it does not support Presentation Director, but the F6 or Win+P key combination is available for switching display output to a connected projector.
  • Page 66: Using An Integrated Camera

    • Playback of MIDI files through a Wavetable synthesizer under Microsoft Windows operating systems. • Playback of MP3 files through the Windows Media Player or a software MP3 player. • Recording from various sound sources, such as a headset attached to the combo audio jack of your computer.
  • Page 67: Using Dual Displays

    If you do not want the camera to be launched automatically when you press F5 or when you use a program, press F5 to open the Communications settings window and click the Hide my camera image button to disable the camera. Configuring camera settings You can configure the camera settings to meet your needs, such as adjusting the quality of the video output.
  • Page 68: Using The Thinklight Feature

    2. Turn on the external monitor. 3. Press F6, then select Extend. To change the resolution for each monitor, do as follows: 1. Right-click on the desktop, and click Screen resolution. 2. Click the Monitor-1 icon (for the primary display, the computer display). 3.
  • Page 69: Using The Media Card Reader

    Using the media card reader If your computer has a media card reader slot, it supports the following cards: • SD card • SDHC card • SDXC card • MultiMediaCard (MMC) Notes: • Your computer does not support the Content Protection for Recordable Media (CPRM) feature for SD cards.
  • Page 70 User Guide...
  • Page 71: Chapter 3. You And Your Computer

    By keeping these considerations in mind, you can improve performance and achieve greater comfort. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area.
  • Page 72: Adjusting Your Computer To Fit You

    Note that there are many ThinkPad product solutions available to help you modify and expand your computer to best suit your needs. Access the following Web site to view some of these options: http://www.lenovo.com/accessories/services/index.html. Explore your options for external products that can provide the adjustability and features that you want.
  • Page 73: Accessibility Information

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
  • Page 74: Travel Tips

    • Travel accessories Travel tips Use the following travel tips to travel more confidently and efficiently with your computer. 1. While it is safe to allow your computer to go through the x ray machines at airport security stations, it is important to keep your eyes on the computer at all times to prevent theft.
  • Page 75: Chapter 4. Security

    Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.
  • Page 76: Passwords And Sleep (Standby) Mode

    Passwords and sleep (standby) mode If you have set passwords and you put your computer into sleep (standby) mode , the procedure for resuming operation is as follows: • You are not prompted to type the password when resuming operation. •...
  • Page 77: Hard Disk Passwords

    Note: You might want to note your power-on password in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled. 11. Press F10 to exit from the Setup Notice window.
  • Page 78 Lenovo cannot reset your passwords or recover data from the hard disk. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 79: Supervisor Password

    Setup Notice window is displayed. Press F10 to exit from the Setup Notice window. The user hard disk passwords will be removed. To change or remove the User + Master hard disk password, select User HDP or Master HDP. If you choose User HDP, do one of the following: •...
  • Page 80 Attention: You might want to note your password and keep it in a safe place. If you forget your supervisor password, Lenovo can not reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 81: Hard Disk Security

    Note: If your computer is a Windows 7 model, Client Security Solution is not preinstalled on it. Enrolling your fingerprint 1. Turn on your computer. 2. To start Lenovo Fingerprint software, refer to Fingerprint Software. 3. Follow the instructions on the screen to enroll your fingerprint. For details, refer to the Help for the program.
  • Page 82 1. Place the ball of your finger, that is, the central part of the fingerprint, on the small circle above the reader. Make sure that the entire top joint of the finger is on the reader. 2. Apply light pressure and swipe your finger across the reader in one smooth motion. Setting the fingerprint reader If you want to change the settings of the fingerprint reader, follow the procedure below.
  • Page 83: Notice On Deleting Data From Your Hard Disk Drive Or Solid State Drive

    2. Save all open files, and exit all applications. 3. Turn your computer off and then on again. 4. When the logo screen is displayed, press F1. The ThinkPad Setup opens. 5. Using the cursor keys, move to Security, and press Enter. The Security menu opens. 6.
  • Page 84: Using And Understanding Firewalls

    • Use the Delete command. • Format your hard disk drive or solid state drive, using the software for initializing it. • Using the recovery program, provided by Lenovo, bring the hard disk drive or the solid state drive back to factory-ship state.
  • Page 85 Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help system of your antivirus software.
  • Page 86 User Guide...
  • Page 87: Chapter 5. Recovery Overview

    Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. Note: You can attach a USB CD or DVD drive to the USB connector. This chapter contains the following topics: • “Creating and using recovery media” on page 69 •...
  • Page 88: Creating Recovery Media

    “creating Product Recovery discs.” • To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
  • Page 89: Performing Backup And Recovery Operations

    • To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 90: Using The Rescue And Recovery Workspace

    4. Follow the instructions on the screen to complete the recovery operation. • To perform a recovery operation using the Rescue and Recovery program on the Windows XP operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ ThinkVantage ➙ Rescue and Recovery. The Rescue and Recovery program opens.
  • Page 91: Creating And Using A Rescue Medium

    • To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 92: Reinstalling Preinstalled Applications And Device Drivers

    3. On the Startup Device Menu, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts. • If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1.
  • Page 93: Solving Recovery Problems

    Double-click the file, and follow the instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 120. Solving recovery problems...
  • Page 94 User Guide...
  • Page 95: Chapter 6. Replacing Devices

    1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Turn on your computer. Press F1 to enter ThinkPad Setup when the ThinkPad logo appears. 3. Select Config ➙ Power. A submenu will be displayed. 4. Select Disable Built-in Battery menu. © Copyright Lenovo 2011...
  • Page 96: Replacing The Solid State Drive Or Hard Disk Drive

    You can replace the solid state drive or hard disk drive with a new one that can be purchased from your Lenovo reseller or a marketing representative. To replace the solid state drive or hard disk drive, read the following prerequisites.
  • Page 97 5. Remove the solid state drive or hard disk drive by pulling out the tab. 6. Insert the new solid state drive or hard disk drive into the slot and slide the solid state drive or hard disk drive firmly into place. 7.
  • Page 98: Replacing Memory

    8. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Replacing memory Before you start, print these instructions. To replace memory, read the following prerequisites, and then the instruction. Note: The operating speed of the memory module depends on the system configuration of your computer and its combination with the memory module installed on your computer.
  • Page 99: Replacing The Keyboard

    7. With the notched end of the SO-DIMM toward the contact edge side of the socket, insert the SO-DIMM into the socket at an angle of about 20 degrees; then press it in firmly 8. Pivot the SO-DIMM downward until it snaps into place. 9.
  • Page 100 Before you start, print these instructions. To replace the keyboard, do as follows: Removing the keyboard 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer to “Before replacing CRUs” on page 77 for detailed information.
  • Page 101 6. Push hard in the direction shown by the arrows in the drawing to unlatch the front side of the keyboard. The keyboard will open up slightly 7. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer, and then detach the connectors .
  • Page 102 Installing the keyboard 1. Attach the connectors 2. Insert the keyboard. Make sure that the rear edges of the keyboard are under the frame, as shown by the arrows. User Guide...
  • Page 103: Installing And Replacing The Msata Solid State Drive

    Some ThinkPad models have an mSATA solid state drive. You can replace the mSATA solid state drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. To replace the mSATA solid state drive, read the following prerequisites.
  • Page 104 Notes: • You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless WAN. • Replace the mSATA solid state drive only if you need to have it repaired. Prerequisites for the procedure When replacing the drive, be sure to follow the precautions.
  • Page 105 6. Remove the card. 7. Align the contact edge of a new mSATA solid state drive with the corresponding socket. Notes: • You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless WAN.
  • Page 106: Installing And Replacing The Pci Express Mini Card For Wireless Lan/Wimax Connection

    8. Pivot the card downward until you can snap it into place. Secure the card with the screw 9. Reinstall the keyboard. For more details, refer to “Replacing the keyboard” on page 81. 10. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Installing and replacing the PCI Express Mini Card for wireless LAN/WiMAX connection Before you start, print these instructions.
  • Page 107 3. Close the computer display, and turn the computer over. 4. Remove the keyboard. For more details, refer to “Replacing the keyboard” on page 81. 5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card.
  • Page 108: Installing And Replacing The Pci Express Mini Card For Wireless Wan Connection

    7. Align the contact edge of the new PCI Express Mini Card with the corresponding socket. Pivot the card until you can snap it into place . Secure the card with the screw 8. Connect the cables to the new PCI Express Mini Card. Be sure to attach the gray cable to the connector marked “MAIN”...
  • Page 109 DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal object.
  • Page 110 6. Remove the screw . The card pops up . Remove the card. 7. Align the contact edge of the new PCI Express Mini Card with the corresponding socket . Pivot the card until you can snap it into place. Secure the card with the screw Notes: •...
  • Page 111: Replacing The Sim Card

    8. Connect the cables to the new PCI Express Mini Card. Note: Be sure to attach the red cable to the connector marked “MAIN” or “M” on the card, and the blue cable to the connector marked “AUX” or “A.” 9.
  • Page 112 4. Find the SIM card door at the rear of the computer. Gently pivot the SIM card door upwards. 5. Push the SIM card inward , and remove it out of the slot User Guide...
  • Page 113 6. Insert the SIM card firmly into the slot 7. Close the SIM card door until it snaps into position. 8. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Chapter 6 Replacing devices...
  • Page 114 User Guide...
  • Page 115: Chapter 7. Enhancing Your Computer

    Options include memory, storage, networking adapters, power adapters, printers, scanners, keyboards, mice, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 116 1. Click Show hidden icons in the task bar, then click the Safely Remove Hardware and Eject Media icon (in Windows XP, select the Safely Remove Hardware icon in the task bar) to stop the function of the drive. 2. Remove the card. The drive icon disappears from Windows Explorer. Note: If you do not remove the card after stopping the function of the drive this way, the card can no longer be accessed.
  • Page 117: Chapter 8. Advanced Configuration

    • If you cannot find the Supplement files, the device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, refer to the ThinkPad Web site at http://www.lenovo.com/ThinkPadDrivers. Before you begin Before you install the operating system, do the following: •...
  • Page 118: Installing Windows 7

    • Registry patch enabling Wake Up on LAN from Standby for Energy Star • Fix for Issue of HDD with HD Detection To install these Registry Patches, go to: http://www.lenovo.com/support Installing the Windows 7 Update Module Package The Windows 7 Update Modules are in the following directory: C:\SWTOOLS\OSFIXES\.
  • Page 119: Installing Windows Xp

    The name of each subfolder is the number of a fix module. For information about each fix module, visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/, type the number of the fix module you need in the search field, and click Search. Note: The Web site address might change without notice.
  • Page 120 18. Install Windows XP Service Pack 3. You can install the Windows XP Service Pack 3 using the Windows XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft Windows update Web site. 19. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, refer to “Installing Intel Chipset Support for Windows 2000/XP/Vista/7”...
  • Page 121: Installing Device Drivers

    25. Install device drivers. To do this, refer to “Installing drivers and software” on page 104. Installing device drivers To install device drivers, refer to the web site: http://www.lenovo.com/support. To install the ThinkPad Monitor File for Windows XP/7, refer to: “Installing ThinkPad Monitor File for Windows 2000/XP/Vista/7” on page 103.
  • Page 122: Installing Intel Chipset Support For Windows 2000/Xp/Vista/7

    15. Click Close for Display Properties. 16. Click OK in the Monitor tab. 17. Click OK and close the Display Settings window. For Windows XP 1. Right-click on the desktop and select Properties from the pop up menu. 2. Select the Settings tab. 3.
  • Page 123: Thinkpad Setup

    ThinkPad Web site at: http://www.lenovo.com/ThinkPadDrivers ThinkPad Setup Your computer provides a program, called ThinkPad Setup, that enables you to select various setup parameters.
  • Page 124: Date/Time Menu

    Notes: • The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results. • In each submenu, press Enter key to show selectable options and select a desired option by using cursor key, or type desired values from the keyboard directly.
  • Page 125: Startup Menu

    • Anti-Theft: Enable or disable UEFI BIOS interface to activate Anti-Theft services, such as Intel AT and Computrace. To set password related functions, go to the Security menu and select Password. The following submenu is displayed: • Supervisor Password • Lock UEFI BIOS Settings •...
  • Page 126: Restart Menu

    To change the startup sequence temporarily so that the system starts up from a different drive, do the following: 1. Turn off the computer. 2. Turn on the computer; then, while the “To interrupt normal startup, press the blue ThinkVantage button” message is displayed at the lower-left of the screen, press F12.
  • Page 127: Thinkpad Setup Items

    • Discard Changes: Discard the changes. • Save Changes: Save the changes. ThinkPad Setup items The following tables show the contents of the Config menu items, the Security menu items, and the Startup menu items of the ThinkPad Setup. Note: Some items are displayed on the menu only if the computer supports the corresponding features. Notes: •...
  • Page 128 Config menu items Table 3. Config menu items Menu item Submenu item Selection Comments Network Ethernet LAN Option ROM • Disabled Load the Ethernet LAN Option ROM to enable • Enabled startup from an integrated network device. Wireless LAN and WiMAX •...
  • Page 129 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments functions illustrated on each key. To get standard F1-F12 functions, you need to press the Fn key and F1-F12 key combination. If you select “Legacy,” pressing F1-F12 key initiates the standard F1-F12 functions.
  • Page 130 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments PCI Express Power • Disabled Enable or disable a feature Management that automatically adjusts • Enabled power management when there is no PCI Express activity. Normally, it is not necessary to change the setting.
  • Page 131 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments Core Multi-Processing • Disabled Enable or disable additional execution core units within • Enabled a CPU. Note: If you are using a computer with a single-core processor, this item does not appear.
  • Page 132 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Virtualization Intel Virtualization • Disabled If you select “Enabled,” Technology a VMM (Virtual Machine • Enabled Monitor) can utilize the additional hardware capabilities provided by Intel Virtualization Technology. Intel VT-d Feature •...
  • Page 133 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Anti-Theft Intel AT Module Activation • Disabled Enable or disable the UEFI BIOS interface to activate • Enabled Intel AT module that is an • Permanently Disabled optional Anti-Theft service from Intel.
  • Page 134: Updating Your System Uefi Bios

    UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/ThinkPadDrivers Using system management This section is intended primarily for network administrators.
  • Page 135: System Management

    System management Check the following topics to learn more about features of System Management: • Desktop Management Interface • Preboot eXecution Environment • Asset ID EEPROM Desktop Management Interface The Unified Extensible Firmware Interface of your computer supports an interface called System Management BIOS Reference Specification(SMBIOS) V2.4.
  • Page 136 Note: If you want to initialize the setting to return to the default startup sequence, press F9. The default settings are automatically reloaded. User Guide...
  • Page 137: Chapter 9. Preventing Problems

    9. Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. 10. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
  • Page 138: Making Sure Device Drivers Are Current

    This may eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Connect to the Internet.
  • Page 139: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Be careful about where and how you work •...
  • Page 140: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid state drive.
  • Page 141 4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip. 5. Wipe the surface to remove the detergent. 6. Rinse the sponge with clean running water. 7. Wipe the cover with the clean sponge. 8.
  • Page 142 User Guide...
  • Page 143: Chapter 10. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
  • Page 144: Troubleshooting

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
  • Page 145: Spills On The Keyboard

    If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist will assist you. Spills on the keyboard With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially causing irreparable damage to your computer.
  • Page 146 Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the computer and charge the battery. • Message: 0191: System Security - Invalid remote change requested. Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup.
  • Page 147: Errors Without Messages

    • Message: System memory has been removed. Solution: System memory has been removed. Press Esc to normal boot. Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer 1.
  • Page 148: Beep Errors

    Beep errors Table 6. Beep errors Problem Solution One short beep, pause, three short beeps, pause, three Make sure that memory modules are installed correctly. If more short beeps, and one short beep they are, and you still hear the beeps, have the computer serviced.
  • Page 149: A Wireless Lan Problem

    4. If the ! mark is to the left of the adapter name under Network adapters, you might not use the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. For Windows XP: 1.
  • Page 150: Bluetooth Problems

    Note: If your computer is a Windows 7 model, click Show hidden icons in the task bar. The Access Connections icon is displayed. For more information about the icon, see the Help in Access Connections. Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information.
  • Page 151 Solution: Make sure that the device to which you want to connect is enabled for the Bluetooth connection. After making sure of the above, turn the Bluetooth power off and then on again, or restart your computer. Then search for the device again. Note: If you are using the ThinkPad Bluetooth with Enhanced Data Rate Software, refer to the following instructions.
  • Page 152 Solution: Reestablish a connection with the Bluetooth-enabled computer, and try the serial connection again. • Problem: Bluetooth serial port was disconnected automatically. Solution: When any serial-based connection is established, an inactivity timer starts. If no application opens the port, the connection is ended automatically. This is a normal characteristic of the serial-based connection and is not a defect.
  • Page 153: Keyboard And Other Pointing Devices

    5. If you are using Headset profile, select Bluetooth Audio for both Sound playback and Sound recording. If you are using AV profile, select Bluetooth High Quality Audio for both Sound playback and Sound recording. 6. Click OK to close the Sounds and Audio Devices Properties window. Keyboard and other pointing devices The following are the most common keyboard and other pointing devices problems: UltraNav problems...
  • Page 154: Display And Multimedia Devices

    • Problem: All or some keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Display and multimedia devices This section includes the most common display and multimedia devices problems which are Computer screen, External monitor, and Audio.
  • Page 155: External Monitor Problems

    1. Right-click on the desktop, and click Properties to open the Display Properties window. 2. Click the Settings tab. 3. Check whether the screen resolution and color quality are correctly set. 4. Click Advanced. 5. Click the Adapter tab. 6. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer.
  • Page 156 Note: If your computer cannot detect the external monitor, click the Detect button. 2. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 3. Click Advanced Settings. 4. Click the Adapter tab. 5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer.
  • Page 157 16. Click OK. For Windows XP: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Press F6 to change the display output location to the external monitor. Note: After pressing F6, you will need to wait for a moment before the image appears.
  • Page 158 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Press F6 to change the display output location to the external monitor. Note: After pressing F6, you will need to wait for a moment before the image appears.
  • Page 159: Audio Problems

    9. Select the screen resolution and color quality of the secondary display. 10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11.
  • Page 160 – Conexant 20671 SmartAudio HD • Problem: Recordings made by using the Microphone input are not loud enough. Solution: Make sure that Microphone Boost is turned on and set as follows: For Windows 7: 1. Click Start ➙ Control Panel. 2.
  • Page 161: Fingerprint Reader Problems

    • Problem: The sound cannot be turned off completely even if you set the Master volume control at minimum. Solution: You can still hear some sound even though you have set the Master volume control at minimum. To turn off the sound completely, go to the Master volume control and select Mute speakers (in Windows XP, Mute).
  • Page 162: Battery Problems

    Battery problems • Problem: The battery pack cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery pack might be over-discharged. Do the following: 1. Turn off the computer. 2. Make sure that the over-discharged battery pack is in the computer. 3.
  • Page 163: A Power Button Problem

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Visit the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
  • Page 164: Drives And Other Storage Devices

    • Problem: The computer enters sleep (standby) mode (the sleep/standby indicator turns on) immediately after Power-on self-test. Solution: Make sure that: – The battery is charged. – The operating temperature is within the acceptable range. Refer to “Features” on page 14, “Specifications”...
  • Page 165: Software Problems

    Hard disk drive problems • Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard: – When the hard disk drive begins or finishes getting access to data. – When you carry the hard disk drive. –...
  • Page 166 For Windows 7: 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. For Windows XP: 1. Click Start ➙ Control Panel. 2.
  • Page 167: Chapter 11. Getting Support

    Registering your computer Register your ThinkPad products with Lenovo. Go to: http://www.lenovo.com/register. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
  • Page 168: Getting Help And Service

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
  • Page 169: Calling Lenovo

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 170 User Guide...
  • Page 171: Appendix A. Regulatory Information

    Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. © Copyright Lenovo 2011...
  • Page 172: Location Of The Ultraconnect Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 173: Locating Wireless Regulatory Notices

    For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/support To view the Regulatory Notice on the Web site, do the following: Appendix A. Regulatory information...
  • Page 174: Export Classification Notice

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 175: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 176: Japanese Vcci Class B Statement

    For additional regulatory information, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at http://www.lenovo.com/support. For details, refer to the instructions on “Locating wireless regulatory notices” on page 155.
  • Page 177: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 178: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 179: Battery Recycling Information For The United States And Canada

    Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix B. WEEE and recycling statements...
  • Page 180 User Guide...
  • Page 181: Appendix C. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 182: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkLight ThinkPad ThinkVantage TrackPoint UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
  • Page 184 Part Number: (1P) P/N:...

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