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Model 27909 DECT6.0
I
ntroDuctIon
CAUTION: When using telephone equipment, there are basic
Cordless Handset with
safety instructions that should always be followed. Refer to
the IMPORTANT SAFETY INSTRUCTIONS provided with this
Answering System &
product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity,
Speakerphone
you should have at least one phone in your home that isn't
cordless, in case the power in your home goes out.
User's Guide
B
y
B
efore
ou
egIn
Parts Checklist
Make sure your package includes the items shown here.
m
telephone
m
e
A
I
quIpment
pprovAl
nformAtIon
Your telephone equipment is approved for connection to the Public Switched
Telephone Network and is in compliance with parts 15 and 68, FCC Rules and
Regulations and the Technical Requirements for Telephone Terminal Equipment
published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the
US number and Ringer Equivalence Number (REN) for the equipment. You must,
upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number
is called. In most (but not all) areas, the sum of the RENs of all devices connected
to one line should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
m
requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone
company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use
your own telephone equipment if you are on a party line. Check with your local
telephone company.
• Notice must be given to the telephone company upon permanent disconnection
of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this product does not disable your alarm equipment.
If you have questions about what will disable alarm equipment, consult your
H
telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that
temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary
discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to correct the situation;
and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business and not inconsistent with FCC Rules and Regulations. If
these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to
allow you to maintain uninterrupted service.
I
I
nterference
nformAtIon
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; and (2)
This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
B
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is "receiving" the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different
from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, "How To Identify and
Resolve Radio/TV Interference Problems." This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-
000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
H
A
c
(HAc)
eArIng
ID
ompAtIBIlIty
This telephone system meets FCC standards for Hearing Aid Compatibility.
l
IcensIng
Licensed under US Patent 6,427,009.
fcc rf r
e
s
ADIAtIon
xposure
tAtement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter."
I
Dect p
nformAtIon for
roDuct
This 27909 telephone is compliant with the DECT 6.0 standard which
operates in the 1.92GHz to 1.93GHz frequency range.
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE LIGHTNING
CAUTION: TO REDUCE THE
THE EXCLAMATION
WARNING: TO
FLASH AND ARROW
RISK OF ELECTRIC SHOCK, DO
POINT WITHIN THE
HEAD WITHIN THE
NOT REMOVE COVER (OR
TRIANGLE IS A
PREVENT FIRE OR
WARNING SIGN
TRIANGLE IS A
BACK). NO USER
ALERTING YOU OF
ELECTRICAL SHOCK
WARNING SIGN
SERVICEABLE PARTS INSIDE.
IMPORTANT
ALERTING YOU OF
REFER SERVICING TO
HAZARD, DO NOT
QUALIFIED SERVICE
INSTRUCTIONS
"DANGEROUS
PERSONNEL.
ACCOMPANYING
EXPOSE THIS
VOLTAGE" INSIDE
THE PRODUCT.
THE PRODUCT.
PRODUCT TO RAIN
SEE MARKING ON BOTTOM / BACK OF PRODUCT
OR MOISTURE.
Thomson Inc.
10330 North Meridian Street
Model 27909
Indianapolis, IN 46290-1024
00018927 (Rev. 0 Dom E)
© 2007 Thomson Inc.
07-10
Trademark(s) ® Registered
Printed in China
Marca(s) Registrada(s)
Base Station
Auto Talk
This option allows you to pick up the handset from base to answer an incoming
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C),
call without pressing the talk/call back button.
and place your cordless telephone on a level surface, such as a desktop or
tabletop, or you may mount it on the wall.
From the Setup HS Menu:
1. Press the cid/vol (3or4) button to scroll to the Auto Talk sub-menu.
2. Press menu button to enter the menu. Use the cid/vol (3or4) button to scroll
to your selection. The default setting is On.
3. Press the menu button to save your selection.
Handset Name
From the Setup HS Menu:
1. Press the cid/vol (3or4) button to scroll to the Handset name sub-menu.
2. Press menu button to enter the menu. The default setting is Handset.
3. Use the touch-tone pad to enter a name (up to 13 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith,
press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second
letter L, and press the 1 key to insert a space between the first and last name.
Press the 7 key 4 times for the letter S; press the 6 key once for the letter M;
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of
press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the
the base and the other end into a modular jack.
4 key twice for the letter H.
3. Plug the AC power adaptor into the electrical outlet and the DC connector into
NOTE: If you make a mistake, press cid/vol (- or +) button to
the jack on the bottom of the base.
move the cursor forward or backward, then use the mute/clear
4. You can stretch out the kick-stand on the bottom of the base for a better
button to backspace and delete one character at a time.
viewing angle when placed on desk-top.
NOTE: * key is a function key to toggle between the upper case
and low case of characters during text edit.
4. Press the menu button to save your name. You will hear a confirmation tone
and the display shows Saved.
Base Station Setup
Wall plate
1. Make sure your phone is OFF (not in talk mode).
2. Press the menu button to go to the main menu.
Modular
3. Press cid/vol (3or4) button to scroll to Setup BS.
line jack
4. Press menu button to confirm and you may program the following items: Area
Code, Dial mode and BS Backlight.
Area Code
The telephone uses the pre-programmed area code to determine the number
format to display when a valid Caller ID record is received. The pre-programmed
area code is also used for the Dialback feature.
From the Setup BS Menu:
5. Place the handset in the base cradle. The charge/in use indicator turns on,
1. Press the cid/vol (3or4) button to scroll to the Area code sub-menu.
verifying the battery is charging.
2. Press menu button to enter the menu. Enter area code shows in the display.
6. Allow the phone to charge for 14 hours prior to first use. If you don't properly
3. Use the touch-tone pad to enter your 3-digit area code.
charge the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, fire, or damage
4. Press menu button to save the setting.
use only the 5-2757 power adaptor listed in the user's guide.
Dial Mode
This power adaptor is intended to be correctly orientated in
From the Setup BS Menu:
a vertical or floor mount position.
1. Press the cid/vol (3or4) button to scroll to the Dial mode sub-menu.
Wall Mounting
2. Press menu button to enter the menu and use the cid/vol (3or4) button to
1. Plug the AC power adaptor into the electrical outlet and the DC connector into
select Tone or Pulse.
the jack on the back of the base.
3. Press menu button to save your selection.
2. Plug one end of the straight telephone line cord into the jack on the bottom of
the base.
BS Backlight
3. Close the kick-stands on the bottom of the base unit if you've opened them
From the Setup BS Menu:
before.
1. Press the cid/vol (3or4) button to scroll to the BS Backlight submenu.
4. Feed the line cord through the groove and plug the end into the modular
2. Press menu button to enter the menu and use the cid/vol (3or4) button to
telephone jack.
select On or Off.
5. Slip the mounting holes (on the bottom of the base) over the wall plate posts
3. Press menu button to save your selection.
and firmly slide the unit down into place.
Date/Time
A
s
s
nswerIng
ystem
etup
NOTE: Time set on handset will be transferred to the base unit
This section shows you how to set up your answering system to receive incoming
automatically.
calls. Before you begin the set up process, you must turn on the answering
1. Make sure your phone is OFF (not in talk mode).
system.
2. Press the menu button to go to the main menu and use cid/vol (3or4) button
• Press the ans on/off button to turn the answering system on and off. The
to scroll to Date/Time.
Message Indicator lights when the answering system is on. The indicator blinks
3. Press menu button to enter the menu. Year 2006 shows in the display.
when you have new messages.
4. Use the touch-tone pad to enter the last two digits of the current year (range:
NOTE: The answering system displays "- -" when it is off.
00 to 99).
Voice Instructions
5. Press menu button to save the year setting and proceed to date setting.
If you need additional assistance; while in standby mode, press the review button
6. Date 01/01 shows in the display. Use the touch-tone pad to enter two digits for
on the base and follow the voice instructions.
current month and day respectively.
7. Press menu button to save the month/date setting and proceed to time
Speaker Volume
setting.
Use the volume (5 or 6) buttons to adjust speaker volume on the base to a
8. Time 12:01p shows in the display. Use the touch-tone pad to enter four digits
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
for current time and use cid/vol (3or4) button to toggle between "p" (pm) and
Recording the Outgoing Announcement
"a" (am).
9. Press menu button to save the setting. Saved shows in the display.
For best results when recording, you should be about nine inches from the
NOTE: If you subscribe to Caller ID service, the current date/
microphone, and eliminate as much background noise as possible.
time is set automatically when you receive your first CID record
1. Make sure the answering system is ON.
and will override manually set date/time.
2. Press and hold the announce button on the base until the speaker announces
Registration
"RECORD ANNOUNCEMENT AFTER TONE".
3. Begin speaking after you hear the beep.
NOTE: The following procedures can ONLY be done with 27909
or 27911 Accessory Handsets.
4. Release the announce button when you finish your announcement.
A cordless handset will not operate until it is registered to the base. During the
NOTE: If you choose not to record an outgoing announcement,
registration process, keep the handset near the base. Up to 4 cordless handsets
a default announcement plays instead. To return to the default
can be registered to one base.
announcement after you have recorded your own outgoing
announcement, press the announce button and release it
NOTE: If a handset is not registered; Not Register flashes on the
when you hear the beep. Or, press the delete button while the
display and if the TALK button on the handset is pressed, it will
announcement is reviewing.
display Unavailable.
NOTE: The maximum duration allowed for outgoing message is
1. Make sure your phone is OFF (not in talk mode).
2 minutes.
2. Press the menu button to go to the main menu and use cid/vol (3or4) button
to scroll to Registration.
p
t
rogrAmmIng tHe
elepHone
3. Press menu button to confirm and you may program the following items:
Standby Screen
Register and Remove handset.
Register
The handset displays the handset name, date, time, signal and battery status. The
base displays the current date and time.
From the Registration Menu:
NOTE: If the clock is not set, the date and time display will blink.
1. Press the cid/vol (3or4) button to scroll to the Register sub-menu.
The blinking will stop when user updates the date/time from the
2. Press menu button to enter the menu.
Handset menu, or the base receives a call with CID having date
and time stamp.
3. Press and hold the page button on base for 5 seconds.
4. The charge/in use indicator will flash slowly for 2 minutes which shows the
Programming Functions
base is in registration mode.
The system uses a menu structure to give you access to all of the built-in features.
5. If the registration is successful, the handset shows Successful and emits a
You may program the following items in main menu: Intercom, Setup HS, Setup
confirmation tone for 3 seconds.
BS, Date/Time, Registration and Answer machine.
6. If the registration is failed (i.e. timeout), the handset shows "No base" and emits
NOTE: If the handset is not registered, or is out of range, Setup
an error tone.
BS and Date/Time are not programmable, and Unavailable
De-register
displays as you try to enter these two menus.
Deregistration cancels registration. During the deregistration process, keep the
NOTE: During programming, you may press the mute/clear
handset near the base.
button at any time to exit the sub-menu and return to the main
menu, or press flash/exit to exit programming and return to
WARNING: It is not recommended that a handset be
standby screen.
deregistered unless absolutely necessary because once a
NOTE: If no key is pressed for 60 seconds, the handset will
handset is deregistered, that handset's telephone features
cannot be used until the handset is re-registered.
automatically exit programming and return to standby screen.
From the Registration Menu:
Handset Setup
1. Press the cid/vol (3or4) button to scroll to the Remove handset sub-menu.
1. Make sure your phone is OFF (not in talk mode).
2. Press menu button to enter the menu. Remove handset? shows on the display.
2. Press the menu button to go to the main menu.
3. Press menu button again to confirm de-registration.
3. Press cid/vol (3or4) button to scroll to Setup HS.
Answer Machine
4. Press menu button to confirm and you may program the following items: Ring
Volume, Tones, Auto Talk, Handset Name and Language.
1. Make sure your phone is OFF (not in talk mode).
Language
2. Press the menu button to go to the main menu.
From the Setup HS Menu:
3. Press cid/vol (3or4) button to scroll to Answer machine.
1. Press the cid/vol (3or4) button to scroll to the Language sub-menu.
4. Press menu button to confirm and you may program the following items:
Answer on/off, Ring to answer, Voice language, and Security code.
2. Press menu button to enter the menu.
Answer on/off
3. Use the cid/vol (3or4) button to select English, Français or Espanol. The
default setting is English.
This menu allows you to set the answering system on or off.
4. Press the menu button to save your selection.
From the Answer machine Menu:
Ring Volume
1. Press the cid/vol (3or4) button to scroll to the Answer on/off submenu.
There are 4 volume levels for your selection. They are Volume 1 to 3 and Ringer off
2. Press menu button to enter the menu and use the cid/vol (3or4) button to
respectively.
select On or Off.
From the Setup HS Menu:
3. Press menu button to save your selection.
1. Press the cid/vol (3or4) button to scroll to the Ring Volume sub-menu.
Ring to answer
2. Press menu button to enter the menu. Use the cid/vol (3or4) button to scroll
This feature lets you select the number of times you want the phone to ring before
to your selection. The default setting is VOL 3.
the answering system answers a call.
3. Press the menu button to save your selection and the new volume setting
From the Answer machine Menu:
shows in the display.
1. Press the cid/vol (3or4) button to scroll to the Ring to answer submenu.
NOTE: Ringer can be disabled by pressing the mute/clear/ringer
2. Press menu button to enter the menu and use the cid/vol (3or4) button to
on/off button in standby mode, please refer to "Ringer On/Off".
scroll to your selection. The default setting is 5 Rings.
Tones
3. Press menu button to save your selection.
From the Setup HS Menu:
NOTE: If you select TOLL SAVER, the unit answers after the
1. Press the cid/vol (- or +) button to scroll to the Tones sub-menu.
3rd ring if there are NEW messages in the answering system,
OR the unit answers after the 6th ring if there are NO new
2. Press menu button to confirm and you may program the following items: Low
messages. Then, when you access the answering system from
Battery, No Coverage and Key Tone.
another remote location, you may hang up after 4 rings to save
3. Use the cid/vol (3or4) button to scroll to the item you want to program and
long distance charges.
press menu button to enter.
Voice language
Low Battery - You may set the warning beep to "On" when your handset
battery is low, so as to alert you to charge the battery. Press the cid/vol
From the Answer machine Menu:
(3or4) button to scroll to On or Off, then press menu button to save the
1. Press the cid/vol (3or4) button to scroll to the Voice language submenu.
setting. The default setting is On.
2. Press menu button to enter the menu and use the cid/vol (3or4) button to
No Coverage - You may set the warning beep to "On" or "Off" when the
select the desired language.
handset is out of range. Press the cid/vol (3or4) button to scroll to On or Off,
3. Press menu button to save your selection.
then press menu button to save the setting. The default setting is On.
Security code
NOTE: When the handset is in the idle (off) mode and is out
of range from the base unit the display shows Searching. If
You can access the answering system from a tone dialing telephone in another
the talk/call back button is pressed, the display briefly shows
(remote) location. The security code is required for remote access, and it prevents
Unavailable then returns to Searching.
unauthorized access to your answering system.
Key Tone - You may set the key tone to "On" or "Off" when you press buttons.
From the Answer machine Menu:
Press the cid/vol (3or4) button to scroll to On or Off, then press menu button
1. Press the cid/vol (3or4) button to scroll to the Security code submenu.
to save the setting. The default setting is On.
2. Press menu button to show the current security code on the display.
3. Use the number keys to enter your new 3-digit security code. The default
setting is 1 2 3.
4. Press menu button to save the setting.
Telephone Operation
8. Wait for the person at the receiving handset to press the talk/call back button.
NOTE: If the receiving handset does not answer within two
Charge/In Use Indicator on Base
minutes, the intercom call is automatically canceled and the
originating handset displays NO ANSWER.
The charge/in use indicator on the base will flash to alert you to an incoming call,
during paging, or registration. The indicator will remain lit when a handset is in the
9. When finished, press the talk/call back on either handset to deactivate the
base charging or when the line is in use.
intercom.
Making a Call
Three-way Conferencing
You may have a 3-way conversation using the handset, the base and an open
1. Press the talk/call back button. Dial the desired number.
line.
- OR -
1. When the phone rings, press the talk/call back button on the handset and
Dial the number first, then press the talk/call back button.
press the Speaker button on the base.
2. When finished, press the talk/call back button or put the handset back into the
2. Conference shows on the handset display. And when the conference starts, all
base cradle to hang up.
the 3 parties will hear conference alert tone.
NOTE: If you want to delete the pre-dial number you entered,
3. When finished, press the talk/call back button (or put the handset back into the
press the mute/clear button until all of the digits are erased.
base cradle) and press the Speaker button again to hang up.
Answering Calls
NOTE: If the phone system is expanded to more than one
handset, only 2 handsets and the base will be allowed in a
1. When the phone rings, press the talk/call back button.
telephone line conference. When the third handset trys to join
- OR -
the conference, Unavailable will be shown with error beeps.
Press the speaker button on the base.
When a handset is in use (in talk mode), the other handset(s) will
show Line in use.
2. When finished, press the talk/call back button on handset or the speaker
button on base, or put the handset back into the base cradle to hang up.
c
ID (cID)
Aller
NOTE: If you have turned the Auto Talk function on, you can
IMPORTANT: In order to use this unit's Caller ID features, you
pick up the handset from the base to answer the incoming call
directly, without pressing any buttons.
must subscribe to either the standard Name/Number Caller ID
Service or Call Waiting Caller ID Service. To know who is calling
NOTE: Adjust the handset volume by pressing the cid/vol (3or4)
while you are on the phone, you must subscribe to Call Waiting
button during a call.
Caller ID Service.
NOTE: If you press the speaker button to answer a call while the
This unit receives and displays information transmitted by your local phone
handset is not in the base cradle, the call will not be ended even
company. This information can include the phone number, date, and time; or the
when you place the handset back into the base cradle during
name, phone number, date, and time. The incoming date/time information will
the conversation.
override the telephone Date/Time setting.
Inserting a Pause in the Dialing Sequence
Press the #pause button twice to insert a delay in dialing sequence when a pause
is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or
to wait for a computer access tone.) Pause shows in the display as a P, and each
pause counts as one digit in the dialing sequence.
Redial
To quickly redial a number you dialed:
1. Make sure the phone is OFF (not in talk mode).
2. Press the talk/call back button.
3. Press the redial button first, then use the cid/vol (3or4) button to select the
desired redial number.
NOTE: You may choose from 10 last dialed numbers.
4. Press the menu button. The number dials automatically.
Call Waiting Caller ID
-OR-
Provided you subscribe to Call Waiting Caller ID service from your phone
1. Make sure the phone is OFF (not in talk mode).
company; if you receive an incoming call and you are using the GE multi handset
2. Press the redial button. Then use the cid/vol (3or4) button to select the
system, a beep indicates the presence of a Call Waiting call on the line. The Call
desired redial number.
Waiting Caller ID information will be displayed and stored in the history of all
NOTE: You may choose from 10 last dialed numbers.
handsets in the system.
3. Press the talk/call back button. The number dials automatically.
• When you hear the call waiting beep in the handset receiver, press the flash/
exit button to put the current call on hold and answer the incoming call. Press
Editing a Redial Record Before Dialing
flash/exit again to return to the original call.
1. Make sure the phone is OFF (not in talk mode).
Receiving CID Records
2. Press the redial button first, then use the cid/vol (3or4) button to select the
When you receive a call, the Caller ID information is transmitted between the first
desired redial number.
and second ring. The Caller ID information appears on the display while the phone
3. Press the menu button.
rings, giving you a chance to monitor the information and decide whether or not
4. Press cid/vol (- or +) button to scroll to Select.
to answer the call.
5. Press the menu button to enter edit mode.
Storing CID Records (In CID Memory)
6. Press cid/vol (3or4) button to move the cursor forward or backward. Use the
If you are not at home or cannot answer, your telephone's Caller ID memory
touch-tone pad to add digits or press the mute/clear button to backspace and
stores the data for the 30 most recent calls (up to 20 digits and 15 characters for
delete one digit at a time.
each record) you received so you can see who called while you were unavailable.
7. After editing, press talk/call back to dial the modified redial number.
And the display shows New calls, as a reminder that there are unanswered calls.
Storing a Redial Record in Phone Book
When the 31st call is received, the oldest Caller ID record (1st call) is automatically
deleted.
1. Make sure the phone is OFF (not in talk mode).
You may review the stored information at any time. Calls received since your last
2. Press the redial button first, then use the cid/vol (3or4) button to scroll to the
review show as NEW in the display. Calls that have not been previously reviewed
desired redial number.
but were received from the same number more than once show as RPT in the
3. Press the menu button.
display.
4. Press cid/vol (3or4) button to scroll to Save number.
Reviewing CID Records
5. Press the menu button to enter edit mode.
As calls are received and stored, the display is updated to let you know how many
6. Enter name shows in the display. Input a name. Please refer to section
calls have been received. To scroll CID records:
"Handset Name" for name editing method.
1. Make sure the phone is OFF (not in talk mode).
NOTE: A name must be input otherwise the record cannot be
stored.
2. Press the cid/vol (4) button to review the oldest call and scroll toward the
most recent calls.
7. Press the menu button to save. Saved shows in the display. Repeat steps 2
through 7 to save other records.
3. Press the cid/vol (3) button to review the newest call and scroll toward the
older calls.
Deleting a Redial Record
NOTE: When you reach the end of records, --End of list-- shows
1. Make sure the phone is OFF (not in talk mode).
in the display.
2. Press the redial button first, then use the cid/vol (3or4) button to select the
NOTE: If no calls have been received, Empty shows in the display
desired redial number.
for 2 seconds at the time the cid/vol (3or4) button is pressed.
3. Press the menu button.
Dialing a CID Number
4. Use the cid/vol (3or4) button to scroll to Delete?.
1. Make sure the phone is OFF (not in TALK mode).
5. Press the menu button to delete the record showing in the display. Confirm?
2. Use the cid/vol (3or4) button to display the desired record.
shows in the display.
3. Press the talk/call back button. The number dials automatically.
6. Press the menu button again to confirm the deletion. Deleted shows in the
display.
Formatting a CID Number Before Dialing
NOTE: Press the flash/exit button to return to the standby mode
NOTE: Depending on (a) how the incoming caller's phone
without deleting any redial records.
number is formatted when it is received, and (b) whether or
not you previously pre-programmed your local area code into
Deleting All Redial Records
the set up menu, you may need to adjust the format of the
1. Make sure the phone is OFF (not in talk mode).
incoming caller's stored phone number before making the call,
2. Use the cid/vol (3or4) button to display any redial record.
press the format button to adjust the number, and try again.
3. Press the menu button.
1. Make sure the phone is OFF (not in talk mode).
4. Use the cid/vol (3or4) button to scroll to Delete all?.
2. Use the cid/vol (3or4) button to scroll to the desired CID record.
5. Press the menu button. Confirm? shows in the display.
3. Press the format button to scroll to the desired format.
6. Press the menu button again to confirm the deletion. All deleted shows in the
4. Press the talk/call back button. The formatted number dials automatically.
display.
Available formats include:
NOTE: Press the flash/exit button to return to the standby mode
Number of digits
Explanation
Example
without deleting any redial records.
Eleven digits
long distance code "1 "
1-317-888-8888
Call Timer
+3-digit area code
+7-digit telephone number.
After you press the talk/call back button on the handset, the built-in call timer shows on
the display and counts the length of time of the call in minutes and seconds.
Ten digits
3-digit area code +
317-888-8888
7-digit telephone number.
Auto Standby
Seven digits
7-digit telephone number.
888-8888
If you place the handset in the cradle while the handset is off the hook (during a
Storing CID Records into Phone Book
call), the call is automatically disconnected.
Ringer On/Off
You may also store CID information in the Phone Book.
NOTE: It is important that you format CID records correctly
1. Make sure the phone is OFF (not in talk mode).
BEFORE storing in Phone Book as you cannot reformat CID
2. Press the mute/clear/ringer on/off button to switch the ringer on or off.
records stored in Phone Book.
NOTE: If you turn the ringer OFF, RINGER OFF shows in the
1. Make sure the phone is OFF (not in talk mode).
display.
2. Use the cid/vol (3or4) button to scroll to the desired CID record.
Flash
3. Press menu button.
If you subscribe to the combined Call Waiting Caller ID service from your local
4. Use the cid/vol (3or4) button to scroll to Save number.
telephone company, you will receive Caller ID information (if available) on Call
5. Press menu button to enter edit mode. You may now change the name, if
Waiting calls. During a phone call, you will hear a beep to indicate another call
desired. Please refer to section "Handset Name" for name editing method.
is waiting on the line and Caller ID information for the waiting call shows on the
NOTE: If the CID record does not include a name. Enter name
handset display.
shows in the display.
• To connect to the waiting call, press the flash/exit button on the handset, and
6. Press the menu button to save.
your original call is put on hold.
NOTE: If Memory full shows in the display and the unit emits 3
• To switch between the two calls, press the flash/exit button.
beeps, you should delete one or more unnecessary records and
TIP: Do not press the talk/call back button on the handset to
repeat above steps to continue the call record storage.
activate a custom calling service, such as call waiting, or call
NOTE: Press the flash/exit button to keep the previous setting
will disconnect.
(making no changes) and return to the standby mode.
Mute
NOTE: If the selected CID record contains any information that is
non-numeric, the unit will not allow this record to transfer to the
To have a private, off-line conversation, use the MUTE feature. The party on the
internal user memory.
telephone line cannot hear you, but you can hear them.
Deleting a CID Record
1. Press the mute/clear button. The handset display shows MUTE.
2. Press the mute/clear button to cancel and return to your phone conversation.
1. Make sure the phone is OFF (not in TALK mode).
Page
2. Use the cid/vol (3or4) button to display the CID record you want to delete.
3. Press the menu button.
The page feature helps you locate a misplaced handset.
4. Use the cid/vol (3or4) button to scroll to Delete?.
1. Press the
button on the base. The charge/in use indicator on the base
page
5. Press the menu button. Confirm? shows in the display.
flashes; the handset beeps and Page from base shows in the handset display.
2. To cancel the page, press the
button on the base, or press any key on the
6. Press the menu button again to confirm the deletion. Deleted shows in the
page
display.
handset. Otherwise the paging will last for 2 minutes.
NOTE: Press the flash/exit button to return to the standby mode
Receiver Volume Control
without deleting any CID records.
When the handset is ON (in talk mode) you may adjust the receiver volume by
Deleting All CID Records
pressing the cid/vol (3or4) button. There are five volume levels to choose from.
VOL 1 is minimum and VOL 5 is maximum.
1. Make sure the phone is OFF (not in TALK mode).
Intercom Operation
2. Use the cid/vol (3or4) button to display any CID record.
3. Press the menu button.
The intercom feature allows you to have a conversation with another registered
4. Use the cid/vol (3or4) button to scroll to Delete all?.
handset without tying up the telephone line, allowing you to still receive incoming
calls.
5. Press the menu button. Confirm? shows in the display.
NOTE: The function is applicable only with additional handsets.
6. Press the menu button again to confirm the deletion. All deleted shows in the
display.
NOTE: The following procedures can ONLY be done with Model
279XX handset.
NOTE: Press the flash/exit button to return to the standby mode
without deleting any CID records.
Handset to Handset Intercom Call
1. Make sure the originating phone is OFF (not in talk mode).
2. Press the menu button and use the cid/vol (3or4) button to scroll to
Intercom.
3. Press the menu button to enter the menu. INT - Number? shows on the
display.
4. Use the touch-tone pad to input the number of the handset you want to page.
(For example: press 1 to page handset 1.)
5. The receiving handset is paged and emits a tone.
NOTE: To cancel the page, press the talk/call back button on the
originating handset.
p
B
c
B
Hone
ook
HAngIng tHe
Attery
Each handset can store up to fifty 24-digit numbers with up to 15-character
CAUTION: To reduce the risk of fire or personal injury, use
names in memory for quick dialing. The records are stored by alphabetic
only the Thomson Inc. approved Nickel-metal Hydride (Ni-
ascending order.
MH) battery model 5-2734, that is compatible with this unit.
Adding Phone Book Entries
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
1. Make sure the phone is OFF (not in talk mode).
3. Disconnect the cord attached to the battery pack and remove the battery pack
2. Press the ph. book button.
from the handset.
3. Press the menu button and use the cid/vol (3or4) button to scroll Add new.
4. Insert the new battery pack and connect the cord to the jack inside the battery
4. Press the menu button. Enter number shows in the display.
compartment.
5. Use the touch-tone pad to input a telephone number.
5. Put the battery compartment door back on.
TIP: Press the #pause button twice to insert a pause in a
6. Place handset in the base or handset charge cradle to charge. Allow the
number if necessary.
handset battery to properly charge (for 14 hours) prior to first use or when
6. Press the menu button. Enter name shows in the display. Please refer to
you install a new battery pack. If you do not properly charge the phone,
section "Handset Name" for name editing method.
battery performance will be compromised.
7. Press the menu button to save.
Battery Safety Precautions
NOTE: If Memory full shows in the display, you should delete
one or more unnecessary records and repeat above steps to
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this
type, toxic materials could be released which can cause injury.
continue the call record storage.
• To reduce the risk of fire or personal injury, use only the Nickel-metal
Reviewing Phone Book Records
Hydride battery listed in the User's Guide.
1. Make sure the phone is OFF (not in talk mode).
• Keep batteries out of the reach of children.
2. Press the ph. book button.
• Remove batteries if storing over 30 days.
3. Press the cid/vol (3or4) button to scroll through the records,
-OR
Press the number keys to go to the name of the records started with the
corresponding character.
TIP: Press the *tone button to show the person's telephone
number whose name is current shown in the display.
Editing a Phone Book Record
Display Messages
1. When reviewing the phone book records, use the cid/vol (3or4) button or the
number keys to scroll to the desired record.
The following messages shows the status of the phone, provides Caller ID
2. Press menu button and use the cid/vol (3or4) button to scroll to Edit.
information, or helps you set up and use your phone.
3. Press menu button to enter edit mode. You may now change the number, if
BLOCKED
Indicates the person is calling from a number which is
desired.
blocked from transmission.
4. Press menu button to proceed to name change. You may now change the
DELETE ALL?
Prompt asking if you want to erase all records.
name, if desired. Please refer to section "Handset Name" for name editing
DELETE?
Prompt asking if you want to erase the current record.
method.
END OF LIST
Indicates that it is the end of the list.
5. Press menu button to save.
ENTER NAME
Prompt telling you to enter a name.
NOTE: Press the flash/exit button to keep the previous setting
(making no changes) and return to the standby mode.
ENTER NUMBER
Prompt telling you to enter a telephone number.
Deleting a Phone Book Record
NEW CALLS
Indicates call or calls which have not been reviewed.
1. When reviewing the phone book records list, use the cid/vol (3or4) button or
HANDSET NAME
Prompt telling you to enter a user name for the
the number keys to scroll to the desired record.
handset.
2. Press menu button and use the cid/vol (3or4) button to scroll to Delete?.
UNAVAILABLE
The handset is not yet registered or is out of range.
3. Press menu button. Confirm? shows in the display.
No line
Indicates that the telephone line is not connected.
4. Press menu button to confirm. Deleted shows in the display.
Line in use
Indicates that
NOTE: If you don't want to delete the record when the display
shows DELETE?, simply press the flash/exit button, or wait for
one minute to exit to the standby mode automatically.
Dialing a Phone Book Record
Dial a phone book record while in talk mode:
1. Make sure the phone is ON (in talk mode) by pressing the talk/call back button.
2. Press the ph. book button to access the phone book.
3. Use the cid/vol (3or4) button or the number keys to scroll to the desired
record.
H
4. Press the menu button to dial the number.
- OR -
Dial a phone book record while reviewing it:
1. Make sure the phone is OFF (not in talk mode).
2. Press the ph. book button to access the phone book.
3. Use the cid/vol (3or4) button or the number keys to scroll to the desired
G
record.
4. Press the talk/call back button. The number dials automatically.
If you want to edit the number before dialing:
1. Press the menu button when reviewing phone book records.
2. Use the cid/vol (3or4) button to scroll to Select and press the menu button
enter edit mode.
3. When finished editing, press talk/call back to dial the number.
Chain Dialing from Phone Book
Use this feature to make calls which require a sequence of numbers, such as a
calling card number used for a frequently called long distance number.
You can store each part of the dialing sequence (such as Long Distance Access
Number, Authorization Code, and a frequently called long distance number) in the
phone book and simply repeat step 2 through 4 in "Dial a phone book record while
in talk mode" to dial them one by one.
A
s
o
nswerIng
ystem
perAtIon
This section discusses the buttons and features on the answering system.
Message Indicator
The message counter gives you a numeric display of how many messages you
have and some other information of the answering system.
a) A number displayed without flashing -- No new messages. The number is the
total number of old messages.
b) A flashing number displayed -- There are new messages. The number is the
total number of old and new messages.
c) Two bars - - display steadily -- Answerer is off.
d) F flashing on the display -- Memory is full.
e) CL flashing on the display -- Clock is not set since power up or after power
failure.
f ) Six horizontal bars flashing on the display – MEMO is recording.
g) AN flashing on the display – The system is answering an incoming call and
recording an incoming call.
h) LA displays steadily -- The answering system is being accessed remotely.
i)
SP displays steadily -- Base speaker is turned on.
NOTE: While the messages are playing, the message counter
will display the messages in the order they were received.
NOTE: The maximum recording time for each message is 3
minutes.
Messages Playback
The message counter lets you know when you have message(s) or new
message(s). To play the messages, press the play/stop button.
While a message is playing, you may do the following:
• Press the play/stop button to stop the message playback.
• Press and release the review button to restart the current message.
• Press and release the review button twice to go to the previous message.
• Press and release the skip button to go to the next message.
• Press the delete button to erase the current message.
Erasing Messages
You may erase messages in the following two ways:
To erase a message while it is playing
1. Press and release the play/stop button.
G
C
2. Press the review and skip buttons to select and play the message you want to
erase.
3. Press the delete button, the current message is erased, and the next message
plays.
To erase all previously played messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
2. Press and hold the delete button until "ALL OLD MESSAGES ERASED" is
announced.
Answering System Remote Access
You can access your answering system from any touch-tone phone by entering
your 3-digit security code during the playing of outgoing announcement or after
C
R
you hear the outgoing announcement.
1. Dial the telephone number to which the answering system is connected.
2. Enter the security code during the outgoing announcement or after you
hear the tone.
3. Follow the voice menu to use the answering system 's remote functions.
The remote feature lets you perform the following functions:
To
Press this button
Review message
1
Play back messages
2
Stop message playback
2
Erase message
0 (during message playback)
Skip message
3
Turn off/on answerer
4
Review voice menu options
7
Memory Full
When answering system memory is full, the system answers after 10 rings,
announces "Memory full" and waits for you to enter 3-digit security code. If you
don't enter the security code within 7 seconds , the phone hangs up.
You should erase some messages so the answering system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned
off. To access the answering system, enter your 3-digit security
code.
Leaving a Memo
This feature lets you record a memo up to 3 minutes long to store as an incoming
message.
1. Press and hold the memo button
2. Begin speaking after it announces "Record message".
3. Release the memo button when finished.
Service
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at 1-800-448-0329. If the equipment is causing harm
to the telephone network, the telephone company may request that you disconnect
the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by Thomson Inc. could void
the user's authority to operate this product. For instructions on how to obtain service,
refer to the warranty included in this guide or call customer service at
1-800-448-
0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
Purchase date ______________________________________________________
Name of store ______________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is
under warranty for the remainder of the original product's warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing materials.
• "Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service." For rental firms, proof of first rental is also required. Also
print your name and address and a description of the defect. Send via standard
UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by
the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case
of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of the
card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this product.
All other warranties, express or implied (including all implied warranties of
merchantability or fitness for a particular purpose) are hereby disclaimed. No
verbal or written information given by Thomson Inc., its agents, or employees
shall create a guaranty or in any way increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive
remedy of the consumer. Thomson Inc. shall not be liable for incidental or
consequential damages resulting from the use of this product or arising
out of any breach of any express or implied warranty on this product. This
disclaimer of warranties and limited warranty are governed by the laws of the
state of Indiana. Except to the extent prohibited by applicable law, any implied
warranty of merchantability or fitness for a particular purpose on this product
is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts so
the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights
that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
A
I
ccessory
nformAtIon
DESCRIPTION
MODEL NO.
Handset Replacement Battery
5-2734
AC Power adaptor
5-2757
Handset
27911
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