Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19.
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-Lenovo features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
– Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multilingual translations) The safety notices in this section are provided in the following languages: •...
Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
• Avoid bending a system board and hard pushing to prevent cracking at each ball-grid-array (BGA) chipset. FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display (LCD), and memory module.
• Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a personal-computer card (PC card) or the installation of an incompatible card •...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
The Lenovo E4030/E4070 computers come with pre-installed OneKey Recovery System. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.
• For Windows 8 and Windows 8.1: Move the cursor to the bottom-right corner of the screen to display the charms. Then click Settings ➙ Power ➙ Sleep. To return to normal operation, press any key. In certain circumstances, the computer goes into sleep mode automatically: •...
Chapter 5. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
Left-side view ac power connector Ethernet connector dc-in indicator HDMI-out connector Ventilation slots USB 3.0 connector VGA connector USB 2.0 connector (E40–30) or USB 3.0 connector (E40–70) Hardware Maintenance Manual...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
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180 degrees more (Cross-section) Notes: • Ensure that you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table for each step. • Ensure that torque screwdrivers are calibrated correctly following country specifications. Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
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Removal steps of the keyboard Remove two screws Step Screw (quantity) Color Torque M2.0 × 6mm, flat-head, nylok-coated (2) Black 1.5 – 2.0 kgfcm Lift the keyboard a little by its upper edge with a flat blade , and then slide the keyboard frame forward in the direction shown by arrow Chapter 10 Removing or replacing a FRU...
Lift the keyboard a little , and then detach the connector in the direction shown by arrows When installing Make sure that the connector is firmly attached. 1030 Optical disk drive For access, remove these FRUs in order: • “1010 External battery pack” on page 54 Removal steps of the Optical drive Remove the screw Step...
Insert a screwdriver into the screw hold and push the optical driver in the direction shown by arrow . Pull the optical drive out in the direction shown by arrow Remove the ODD bezel . Loosen two screws and then detach the ODD bracket Torque Step Screw (quantity)
Step Screw (quantity) Color Torque Black SCREW M2.5*6mm, flat-head, nylok-coated (2) 2.0– 2.5 kgfcm Applying labels to the base cover assembly: The new base cover assembly is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly. For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one.
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Removal steps of the hard disk drive or the solid-state drive Remove the screws Step Screw (quantity) Color Torque M2.5 × 6mm, flat-head, nylon-coated (2) Black 2.0– 2.5 kgfcm Slide the hard disk drive in the direction shown by arrow Pull the hard disk drive out Chapter 10 Removing or replacing a FRU...
Detach the bracket by removing the four screws Step Screw (quantity) Color Torque M3 × 3mm, flat-head, nylon-coated (4) Black 2.5– 3.0 kgfcm When installing: Ensure that the hard disk drive or solid-state hybrid drive is firmly attached. 1060 Wireless-LAN /Bluetooth card For access, remove these FRUs in order: •...
Remove the card in the direction shown by arrow When installing: 1. In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled MAIN or 1 on the card, and the white cable (2nd) (AUX) into jack labeled AUX or 2 on the card.
1080 Upper case For access, remove these FRUs in order: • “1010 External battery pack” on page 54 • “1020 Keyboard” on page 54 • “1030 Optical disk drive” on page 56 • “1040 Base cover assembly” on page 57 •...
Detach power board connector, LED board connector , touch pad connector and finger print reader connector in the direction shown by arrows When installing: Ensure that all the connectors are attached firmly. Remove the upper case in the direction shown by arrow 1090 Audio board, audio board cable, power board, touch pad board cable, finger printer board and LED board For access, remove these FRUs in order:...
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• “1050 Hard disk drive or solid-state hybrid drive” on page 58 • “1060 Wireless-LAN /Bluetooth card” on page 60 • “1080 Upper case” on page 62 Removal steps of audio board and audio board cable Detach Audio board cable connector .
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Detach the connector , and then remove the touch pad board cable in the direction shown by arrow When installing: make sure that the touch pad board cable connector is firmly attached. Remove one screw , and then remove the finger printer bracket in the direction shown by arrow Step Screw (quantity) Color...
Push forward the LED board and remove it in the direction shown by arrow 1100 System board Important notices for handling the system board When handling the system board, read the following: • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Removal steps of the system board Detach EDP cable connector Remove one screw and three screws Step Screw (quantity) Color Torque M2 × 5mm, flat-headed, nylon-coated (1) Silver 1.7– 2.0 kgfcm M2.5 × 6mm, flat-headed, nylon-coated (3) Black 2.0– 2.5 kgfcm Chapter 10 Removing or replacing a FRU...
Unplug DC-in cable connector When installing: Ensure that the connectors are attached firmly. Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the USB ports as shown in , and make sure that they are attached to the holes on the base cover as shown.
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• “1030 Optical disk drive” on page 56 • “1040 Base cover assembly” on page 57 • “1050 Hard disk drive or solid-state hybrid drive” on page 58 • “1060 Wireless-LAN /Bluetooth card” on page 60 • “1080 Upper case” on page 62 •...
Unplug the fan connector in the direction shown by arrow When installing: Ensure that the fan connector is attached firmly. Remove the thermal fan assembly in the direction shown by arrow 1120 Speaker assembly For access, remove these FRUs in order: •...
Removal steps of the speaker assembly Release antenna and LVDS cables from the cable guide, loosen four screws and remove the speakers Step Screw (quantity) Color Torque Black 1.0– 1.5 kgfcm M2 × 3mm, big head, nylon-coated (4) Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
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Removal steps of the LCD unit and DC-in cable Release the antenna cables from the cable guide , and then remove two screws and two screws Step Screw (quantity) Color Torque Black 2.0– 2.5 kgfcm M2.5 × 6mm, flat-headed, nylon-coated (2) M2.5 ×...
Detach the LCD unit from the upper case Remove the DC-in cable 1140 LCD front bezel For access, remove this FRU: • “1010 External battery pack” on page 54 • “1020 Keyboard” on page 54 • “1030 Optical disk drive” on page 56 •...
Removal steps of the LCD front bezel Remove the covers , and then remove two screws Torque Step Screw (quantity) Color M2.5 × 4mm, flat-headed, nylon-coated (2) Silver 2.0– 2.5 kgfcm Remove the LCD front bezel in the direction shown by arrow 1150 LCD panel and hinges For access, remove these FRUs in order: •...
Removal steps of the LCD panel and hinges Disconnect the EDP cable connector When installing: Ensure that the connector is attached firmly. Remove four screws and then remove the LCD panel Step Screw (quantity) Color Torque Black M2.5 × 4mm, flat-headed, nylon-coated (4) 2.0–...
• “1090 Audio board, audio board cable, power board, touch pad board cable, finger printer board and LED board” on page 63 • “1100 System board” on page 66 • “1120 Speaker assembly” on page 70 • “1130 LCD unit and DC-in cable” on page 71 •...
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When installing: Route the antenna cables along the cable guides and secure the antenna boards with adhesive tapes. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chapter 10 Removing or replacing a FRU...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo OneKey Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
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Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network Hardware Maintenance Manual...