Important: • This manual is intended only for trained service technicians who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. • Before servicing a Lenovo product, ensure that you read all the information in Chapter 1 “Safety information”...
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Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
• Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.
• Improper disc insertion or use of an optical drive • Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels • Damaged or bent diskette eject button •...
• Windows 8.1: Do one of the following: – Click Start ➙ Lenovo Solution Center ➙ System ➙ Battery. – Launch the Lenovo Settings program from the Start screen, and then click Power. To check the battery pack, do the following: 1.
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• If the voltage is more than +12.0 V dc, discharge the battery pack until the voltage becomes less than +12.0 V dc and then recharge the battery pack. If the voltage still is less than +12.0 V dc after recharging, replace the battery pack.
Attention: If you forget the password, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee. • Power-on password: A power-on password protects the computer from being turned on by an unauthorized person.
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk drive. • The system is powered off. If you have defined one of the following actions as the event that causes the computer to enter hibernation mode, perform that action.
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
This exploded illustration helps Lenovo service technicians identify FRUs or CRUs that they may need to replace when servicing a customer’s computer. Refer to “Part numbers for orderable FRUs and CRUs” on page 38 if you need to look up Lenovo part numbers for a particular FRU or CRU.
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Table 3. Major FRUs and CRUs FRU description CRU ID LCD unit Keyboard bezel with touch pad Fingerprint board cable Fingerprint board Fingerprint board bracket System board DC-in connector bracket DC-in connector Hardware Maintenance Manual...
) is not a FRU or CRU. It contains FRUs as its components. Refer to “LCD FRUs and CRUs” on page 37 if you need to replace a component of the LCD module. LCD FRUs and CRUs Lenovo K4450 and K4450A use a 356-mm (14.0-inch), high-definition (HD), light-emitting diode (LED), liquid crystal display (LCD). Chapter 6...
LCD cable LCD panel Part numbers for orderable FRUs and CRUs When servicing a customer’s computer, Lenovo service technicians may use part numbers listed in the following tables to order replacement parts through Lenovo CRM (customer relationship management) system. Hardware Maintenance Manual...
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Table 5. Part numbers for non-LCD module FRUs and CRUs (continued) Media card reader slot board LK491s IO Board 90003705 Thermal module assembly LK491s Thermal Module W/FAN 90203377 Power board with cable 90002496 LK490s Power Board W/Cable Keyboard JME YJ US 84 black frame KBD W8 25210678 JME YanJing Thailand 84 black frame KBD W8 5N20F65775...
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Table 6. Part numbers for LCD-module FRUs (continued) LK490s LCD Cable 90202490 LCD panel SEC LTN140AT28-401 HD AG F 18200791 LED1 NB LCD LGD LP140WH2-TLT1 HD AG F 18200792 LED1 NB LCD AUO B140XTN03.1 HD LED 1 AG 18200693 CMI N140BGE-L33 HD AG F LED1 18201034 NB LCD Note: Camera and microphone board (...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
FRU that changed the symptoms. Screw notices The Lenovo notebook computer uses special nylon-coated screws that have the following characteristics: • They maintain tight connections. • They do not easily come loose, even with shock or vibration.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
1010 Battery pack Removal steps of the battery pack DANGER Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. Unlock the battery lock . Hold the battery latch in the unlocked position, and then remove the battery pack When installing: Install the battery pack in the slot.
Removal steps of the bottom slot cover Remove the screw , and then remove the bottom slot cover Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1030 Memory modules For access, remove these FRUs in order: •...
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Removal steps of the memory modules Release the two latches on both edges of the socket at the same time , and then carefully remove the memory module When installing: Insert the notched end of the memory module into the memory slot at an angle of about 20 degrees.
1040 Hard disk drive assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 48 • “1020 Bottom slot cover” on page 48 Important notice for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk drive to be lost.
Remove the hard disk drive assembly. When installing: Ensure that the hard disk drive connector is attached firmly. Removal steps of the hard disk drive bracket Remove the screws Step Screw (quantity) Color Torque M3 × 2.8 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4.0 kgf-cm)
Removal steps of the PCI Express Mini Card for wireless LAN In steps , unplug the connectors by using the removal tool for the antenna RF connector or pick up the connectors with your fingers and gently unplug them. Then remove the screw Step Screw (quantity) Color...
Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data. • Before removing the drive, have the user make a backup copy of all the information on it if possible. •...
Removal steps of the backup battery DANGER Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. Carefully pry the backup battery out using a screwdriver. 1080 Keyboard For access, remove these FRUs in order: •...
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Push hard to unlatch the keyboard. Carefully detach the keyboard and then lift it up until you can see how it is connected. Hardware Maintenance Manual...
Detach the keyboard connector, and then remove the keyboard. When installing: Ensure that the keyboard connector is attached firmly. 1090 Keyboard bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 48 • “1020 Bottom slot cover” on page 48 •...
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Removal steps of the keyboard bezel Remove the screws Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 6 mm, flat-head, nylon-coated (10) (1.85 kgf-cm) M2 × 2.5 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Hardware Maintenance Manual...
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Remove the screws , and then detach the connectors. Torque Step Screw (quantity) Color M2 × 6 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that all the connectors are attached firmly. Chapter 8 Removing or replacing a FRU...
Detach the keyboard bezel from the frame, and then remove the keyboard bezel. 1110 Fingerprint board bracket and fingerprint board with cable For access, remove these FRUs in order: • “1010 Battery pack” on page 48 • “1020 Bottom slot cover” on page 48 •...
Remove the fingerprint board with the fingerprint board cable. 1120 Power board For access, remove these FRUs in order: • “1010 Battery pack” on page 48 • “1020 Bottom slot cover” on page 48 • “1040 Hard disk drive assembly” on page 51 •...
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Removal steps of the media card reader slot board Detach the cables. When installing: Ensure that the cables are attached firmly. Hardware Maintenance Manual...
Remove the screws , and then remove the media card reader slot board. Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) 1140 System board assembly For access, remove these FRUs in order: •...
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Locating major sensitive components on the system board Attention: The following components mounted on a system board are extremely sensitive. Improper handling of a system board can cause damage to the following components, and might cause a system malfunction. When you service the system board, avoid any kind of rough handling. Graphics chip (for discrete graphics models) Microprocessor Platform Controller Hub (PCH)
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Removal steps of the system board assembly Detach the connectors. When installing: Ensure that all the connectors are attached firmly. Remove the screws Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
Lift the system board assembly carefully, and then detach the connector When installing: Ensure that the connector is attached firmly to the system board. 1150 Thermal module assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 48 •...
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Removal steps of the thermal module assembly Detach the connector . Loosen the screws When installing: Ensure that the connector is attached firmly to the system board. Carefully remove the thermal module assembly. Note: Be careful not to damage the connector. When installing: Before you attach the thermal module assembly to the system board, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations.
For models with an integrated thermal module assembly For models with a discrete thermal module assembly 1160 Speakers, LCD unit and base cover For access, remove these FRUs in order: • “1010 Battery pack” on page 48 • “1020 Bottom slot cover” on page 48 •...
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Removal steps of the speakers Remove the screws , and then remove the speakers. Torque Step Screw (quantity) Color M2 × 3.1 mm, flat-head, nylon-coated (5) Black 0.181 Nm (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
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Removal steps of the LCD unit and the base cover Release the antenna cables from the cable guides. Remove the screws Step Screw (quantity) Color Torque M2.5 × 5 mm, flat-head, nylon-coated (6) Black 0.392 Nm (4.0 kgf-cm) Cable routing: Route the antenna cables along the cable guides and secure the antenna boards with tapes. Attention: When you route the cables, ensure that they are not subject to any tension.
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Remove the LCD unit from the base cover. Applying labels to the base cover The new base cover is shipped with a kit containing labels of several kinds. Apply the labels as shown in the following illustration when you replace the base cover. For the labels not shipped with the new base cover, peel them off from the old base cover, and adhere them to the new one.
Barcode label COA label Rating label Genuine Microsoft label System barcode label 1170 DC-in connector For access, remove these FRUs in order: • “1010 Battery pack” on page 48 • “1020 Bottom slot cover” on page 48 • “1040 Hard disk drive assembly” on page 51 •...
2010 LCD front bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 48 • “1160 Speakers, LCD unit and base cover” on page 68 Removal steps of the LCD front bezel Remove the screws Step Screw (quantity) Color Torque...
• “1010 Battery pack” on page 48 • “1160 Speakers, LCD unit and base cover” on page 68 • “2010 LCD front bezel” on page 73 Removal steps of the camera and microphone board Detach the connector and then peel off the camera and microphone board Note: The camera and microphone board is adhered to the top center of the LCD cover.
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Removal steps of the LCD panel and the LCD cable Remove the screws , and then remove the LCD panel Torque Step Screw (quantity) Color M2 × 2.5 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) Turn over the LCD panel. Then detach the LCD cable. When installing: Ensure that the cable is attached firmly.
Removal steps of the hinges Remove the screws Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (6) Black 0.181 Nm (1.85 kgf-cm) Remove the hinges. 2040 Antenna assembly and LCD rear cover For access, remove these FRUs in order: •...
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Removal steps of the antenna assembly and the LCD rear cover Release the antenna cables from the cable guides of the LCD rear cover assembly and from the hinges. Cable routing: Route the antenna cables along the cable guides and secure the antenna boards with tapes. Attention: When you route the cables, ensure that they are not subject to any tension.
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