User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ......................... 8 Rear panel components ..........................9 Rear panel LEDs and buttons ......................... 9 PCIe riser board slot definitions ........................10 System board components .......................... 10 DIMM slot locations ..........................
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Processor option............................56 Expansion board options ..........................61 GPU power cable option ..........................62 HP Trusted Platform Module option ......................65 Installing the Trusted Platform Module board ..................66 Retaining the recovery key/password ....................67 Enabling the Trusted Platform Module ....................68 Redundant hot-plug power supply option ......................
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HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) ............ 97 HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency) ............97 HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency) ............98 HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) ..........99 Hot-plug power supply calculations ......................
Component identification Front panel components • Four-bay LFF drive model Item Description Optical drive (optional) Serial number/iLO information pull tab* Front video connector (front video adapter, part number 655915-B21 required) USB 2.0 connectors LFF drives (8.89 cm, 3.5 in) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.
Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present*...
Rear panel components Item Description Slot 1 PCIe3 x16 (16, 8, 4, 1)* Slot 2 PCIe2 x8 (4,1)* Power supply 2 Power supply 1 NIC connectors (4 to 1) Serial connector Video connector USB connectors iLO connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 10)."...
Item Description Status Power supply LED Green = Normal Off = On or more of the following conditions exists • Power is unavailable • Power supply failed • Power supply is in standby mode PCIe riser board slot definitions Slot Riser board Type Length...
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Item Description PCI riser connectors* Cache module connector TPM connector Mini-SAS connector System battery SATA drive connector SATA optical/storage drive connector Front panel connectors Processor socket 1 GPU power connector Fan connector 8 Fan connector 7 Fan connector 6 Fan connector 5 Fan connector 4 Internal USB connector Fan connector 3...
DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines. System maintenance switch Switch Default Function Off = No function On = iLO 4 security is disabled Off = System configuration can be changed On = System configuration is locked...
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 10). For more information, see the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). Drive numbering • Four-bay LFF drive model • Eight-bay SFF drive model When the two-port SATA cable is installed in the eight-bay drive cage ("Two-port SATA cable...
Item Status Definition Drive status Solid green The drive is a member of one or more logical drives. Flashing green The drive is rebuilding or performing a RAID migration, stripe size migration, capacity expansion, or logical drive extension, or is erasing.
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• Cache module installed on the system board 1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered. Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller.
Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack. To remove the server from an HP, Compaq-branded, Telco, or third-party rack: Power down the server (on page 17).
Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 18). Open the access panel latch, slide the access panel to the rear of the chassis, and then remove the access panel.
Lift the PCI riser cage to unseat the riser boards. Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. Align the PCI riser boards with the corresponding connectors on the system board, and then press down the PCI riser cage.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
HP servers draw in cool air through the front and expel warm air through the rear. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Stack each same-colored pair of wires and then attach them to the same power source. The power cord consists of three wires (black, red, and green). For more information, see the HP 750W Common Slot -48V DC Input Hot-Plug Power Supply Installation Instructions.
Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
Documentation CD or the iLO Management Engine Information Library (http://www.hp.com/support/rbsu). Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.
Remote deployment installation—To deploy an operating system remotely, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.
Front video adapter option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Depending on the model purchased, the server may look different than shown. To install the component: Connect the front video adapter to the front video connector.
The server supports up to four LFF hot-plug drives and up to eight SFF hot-plug drives. The embedded storage controller supports SATA drive installation. For SAS drive installation, do one of the following: • Install the riser board option with embedded HP Dynamic Smart Array B320i controller (PN 685185-001). Hardware options installation 31...
The HP Dynamic Smart Array B320i controller embedded in this riser board option requires an HP Smart Array SAS License Key to support SAS drives. For information on obtaining a license key, see the HP website (http://www.hp.com/go/saslicense). To activate the license key, use HP SSA ("HP Smart...
Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions (on page 13). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Drive cable options For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).
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Remove the server from the rack (on page 18). Remove the access panel (on page 19). Remove the PCI riser cage (on page 20). Attach the cable clip on top of the square silkscreen marker near the processor 1 DIMM slots. Connect the two-port SATA cable: Connect the cable to the drive sideband signal connector.
Power up the server (on page 17). Mini-SAS cable option The Mini-SAS cables in this option kit support the following drive configurations: Drive configuration HP Smart Array RAID Controller Expansion slot Mini-SAS cable H220 or P420 Full height or low...
("Installing a hot-plug drive" on page 32). Mini-SAS Y-cable option The Mini-SAS Y-cable in this option kit supports HP Smart Array controller board options in the eight-bay SFF drive configuration. To connect the cable option: Power down the server (on page 17).
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Remove the access panel (on page 19). Remove the PCI riser cage (on page 20). Install the storage controller ("Installing a storage controller" on page 38). Connect the common end of the Mini-SAS Y-cable to the controller option. Install the PCI riser cage (on page 21). Route the split ends of the Mini-SAS Y-cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane.
Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).
For more information about the integrated storage controller and its features, select the relevant user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Installing the FBWC module and capacitor pack For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).
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Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 17). Remove the server from the rack (on page 18). Remove the access panel (on page 19).
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Install the cache module on the storage controller. Install the storage controller ("Installing a storage controller" on page 38). Install the PCI riser cage (on page 21). Install the capacitor pack: Insert the cable end of the capacitor pack in the holder. Press the opposite end of the capacitor pack in the holder.
Optical drive option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). To install the component: Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source.
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Connect the optical drive cable to the optical drive. Install the optical drive into the bay, and then secure it with the screw: Four-bay LFF drive model Eight-bay SFF drive model Hardware options installation 43...
If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive. Route the optical drive cable along the side of the system board, and then connect the cable to the system board: Four-bay LFF drive model Eight-bay SFF drive model...
Fan population guidelines • In a single-processor, nonredundant configuration, fans 5, 6, 7, and 8 cool the server. To enable the redundant fan mode, install a new fan in the fan bay 1. • In a dual-processor configuration, nonrendundant fan mode is not supported; all eight fans are required.
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Do one of the following: Remove the fan blank in a nonredundant configuration. Remove the defective fan in a failed redundant fan configuration. Hardware options installation 46...
Install the fan module into the fan bay. Install the access panel (on page 20). Slide the server back into the rack. If the fan installation was made to upgrade the server from a nonredundant to a redundant fan mode, reboot the server.
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Remove the fan blank in a nonredundant configuration. Remove the defective fan in a failed redundant configuration. Hardware options installation 48...
Install the fan module into the fan bay. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Install the access panel (on page 20). Install the server into the rack ("Installing the server into the rack"...
1600 MT/s 1600 MT/s UDIMM ** LRDIMM enables 2 DPC. HP SmartMemory supports up to 2 DPC at 1333 MT/s at 1.35 V. Third-party memory supports only 1.5 V. HP SmartMemory HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes.
E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Single-rank and dual-rank DIMMs DIMM configuration requirements are based on these classifications: •...
Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 83)." Advanced ECC Advanced ECC memory is the default memory protection mode for the server.
Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.
For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines.
• Last: E and F Do not populate the DIMM slots A and D. After installing the DIMMs, to configure memory protection mode, use RBSU ("HP ROM-Based Setup Utility" on page 83). Installing a DIMM Power down the server (on page 17).
IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. In a multiprocessor configuration, to optimize system performance, HP recommends balancing the total capacity of the DIMMs across the processors. To install the component: Power down the server (on page 17).
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Remove the heatsink blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.
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Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
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CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket.
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Finish the installation by completely tightening the screws in the same sequence. Locate the fan bays 1, 2, 3, and 4. Hardware options installation 60...
The server has both full-height and low-profile expansion slots for controller option installation ("PCIe riser board slot definitions" on page 10). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Hardware options installation 61...
CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.
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For more information, see the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). For more information on estimation of power consumption and proper selection of components, see the HP Power Advisor website (http://www.hp.com/go/hppoweradvisor). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin).
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Install the GPU retaining bracket. Connect the GPU power cable to the GPU. Install the PCI riser cage (on page 21). Hardware options installation 64...
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. •...
Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
Install the TPM board. Press down on the connector to seat the board ("System board components" on page 10). Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser cage (on page 21). Install the access panel (on page 20).
OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).
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CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: Unfasten the cable management solution to access the power supply bays. Remove the EMI shield from the power supply bay.
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Install the power supply into the bay until it clicks. Connect the power cord to the power supply. Route the power cord through the cable management solution. Connect the power cord to the power source. Be sure that the power supply LED is green. Hardware options installation 70...
For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
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• Four-bay LFF drive cage connected to the SAS-enabled riser board Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable • Four-bay LFF drive cage connected to a controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers...
• Four-bay LFF drive cage connected to a controller in the low-profile expansion slot Item Description Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers Eight-bay SFF drive cabling •...
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• Eight-bay SFF drive cage connected to the SAS-enabled riser board Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P822 controller in the full-height expansion slot Item Description Power cable...
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• Eight-bay SFF drive cage connected to the P420 controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P420 controller in low-profile expansion slot Item Description Power cable...
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• Eight-bay SFF drive cage connected to the P430 controller in the full-height expansion slot Item Description Power cable Capacitor pack cable Mini-SAS Y-cable • Eight-bay SFF drive cage connected to the P430 controller in the low-profile expansion slot Item Description Power cable Capacitor pack cable...
HP iLO The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.
HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).
From within HP Insight Diagnostics (on page 82) Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart Update Firmware DVD no longer ship with these new servers. Instead, the deployment capability is embedded in the server as part of HP iLO Management Engine’s Intelligent Provisioning.
HP Insight Online without the need to set up an HP Insight RS centralized Hosting Device in your local environment. HP Insight Online will be your primary interface for remote support information. The Direct Connect Remote Support configuration is available in iLO 4 1.30 and later, Intelligent Provisioning 1.50 and later, and Onboard...
HP Service Pack for ProLiant SPP is a comprehensive systems software and firmware solution delivered as a single ISO file. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 servers.
• Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Using RBSU To use RBSU, use the following keys: •...
For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device.
Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.
HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.
HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.
• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...
System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
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IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) • HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency) • HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency) • HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) Specifications 95...
CAUTION: Check the system and power supply input ratings before powering up the server. HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value — Input requirements 100 V AC to 240 V AC Rated input voltage 50 Hz or 60 Hz...
HP 750 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value — Input requirements 100 V AC to 240 V AC Rated input voltage 50 Hz to 60 Hz Rated input frequency 9 A to 4.5 A Rated input current...
750 W at 200 V to 240 V AC input Rated steady-state power 750 W at 200 V to 240 V AC input Maximum peak power HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency) Specification Value —...
(60 V DC). The branch circuit overcurrent protection must be rated 24 A. • HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) Specification Value —...
Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
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HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
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HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
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Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
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HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility AHCI Advanced Host Controller Interface Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair DDDC Double Device Data Correction double data rate DIMMs per channel electromagnetic interference FBWC flash-backed write cache Acronyms and abbreviations 108...
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HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module...
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ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack RoHS Restriction of Hazardous Substances serial attached SCSI SATA serial ATA Secure Digital...
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HP Service Pack for ProLiant HP Smart Storage Administrator standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus Virtual Connect Version Control Agent VCRM...
Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
10 fan population guidelines 44 configuration of system 78 FBWC cabling 70 configuring AMP modes 84 FBWC module 38 contacting HP 99 FBWC module LEDs 14 controller options 37 firmware 87 crash dump analysis 12 Foundation Care Services 88...
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HP Smart Update Manager overview 78, 82 NMI functionality 12 HP SmartMemory 49 NMI header 10, 12 HP SSA (HP Smart Storage Administrator) 78, 85 notification actions 88 HP Support Center 88 HP Systems Insight Manager (SIM) 80, 81 HP technical support 88, 99...
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power calculator 23, 98 power distribution unit (PDU) 23 safety considerations 87, 92, 93 power redundancy 67 scripted installation 82 power requirements 23 SD card slot 10 power supply 67 security bezel 29 power supply blank 67 security bezel, removing 18 power supply LEDs 9 serial number 84 power supply specifications 94, 96...
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21 Version Control Agent (VCA) 87 Version Control Repository Manager (VCRM) 87 video connector 7, 8 Virtualization option 88 warnings 24, 25 warranty information 92 website, HP 99 weight 94 Index 116...