NEC DSX Feature Handbook

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Empowered by Innovation

DSX Telephone Feature

Handbook

P/N 1093099

Printed in U.S.A

1093100-0025-092209

Table of Contents

Summary of Contents for NEC DSX

Page 1 Empowered by Innovation DSX Telephone Feature Handbook P/N 1093099 Printed in U.S.A 1093100-0025-092209...
Page 2 No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions.
Page 3: Table Of Contents
DSX | TOC | 3 Table of Contents Introduction...........................9 Dial Codes Sorted by Feature.........................11 DSX Dial Codes Sorted by Feature....................11 22-Button Display Telephone Key Layout.....................13 22-Button Display Telephone Key Layout.................13 34-Button Display Telephone Key Layout.....................14 34-Button Display Telephone Key Layout.................14 34-Button Super Display Telephone Key Layout...................15...
Page 4 4 | DSX | TOC Call Waiting / Camp-On.........................42 Using Call Waiting / Camp-On....................42 Callback..............................43 To leave a Callback at a busy co-worker's extension:..............43 To clear (cancel) a Callback you have left:................43 Caller ID..............................44 Using Caller ID..........................44 Caller ID Logging..........................45 Using Caller ID Logging......................45...
Page 5 DSX | TOC | 5 Directory Dialing............................74 Using Directory Dialing......................74 Distinctive Ringing..........................77 Using Distinctive Ringing......................77 Do Not Disturb............................82 Enabling or Disabling Do Not Disturb..................82 Do Not Disturb Override........................83 Using Do Not Disturb Override....................83 Door Box..............................84 Calling to and from the Door Box....................84 Remotely Controlling the Door....................84...
Page 6 6 | DSX | TOC Using Exclusive Hold.......................110 Using Intercom Hold........................110 Hot Dial Pad............................112 Using Hot Dial Pad........................112 Hotline..............................113 Using Hotline...........................113 Intercom...............................115 Placing and Answering Intercom Calls..................115 To allow or prevent incoming voice announcements to your keyset:........115 To allow or prevent incoming voice announcements to your Super Display:......116 To set up Handsfree Reply on your keyset:................116...
Page 7 DSX | TOC | 7 To set up Handsfree Reply on your Super Display:..............134 Monitor / Silent Monitor........................136 Using Monitor / Silent Monitor....................136 Names for Extensions and Lines......................137 Programming Extension Names....................137 Night Service / Night Ring........................139 Using Night Service / Night Ring....................139 Off-Hook Signaling..........................140...
Page 8 8 | DSX | TOC Split (Alternate)............................172 Using Split..........................172 Line-to-Line Transfer...........................173 Setting up a Tandem Call......................173 Disconnecting a Tandem Call....................173 Barging In on a Tandem Call....................173 Setting up a Line-to-Line Transfer...................174 Time and Date............................175 Setting the System Time and Date...................175 Transfer..............................177...
Page 9: Introduction
Introduction XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 10 10 | DSX | XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 11: Dial Codes Sorted By Feature
Introduction DSX | | 11 Dial Codes by Feature DSX Dial Codes Sorted by Feature Dial Codes by Feature Dial this code When you are For this feature Barge In (Intrusion) Barging-In on a co-worker’s call Call Waiting / Camp-On...
Page 12 Introduction 12 | DSX | + Extension (e.g., Using Personal Park to Park or INTERCOM 301) retrieve a call at a co-workers extension Removing Lines and Extensions + Extension Removing or returning an INTERCOM from Service (e.g., 301) or line (e.g., 101) +...
Page 13: 22-Button Display Telephone Key Layout
Introduction DSX | | 13 22-Button Display Telephone 22-Button Display Telephone Key Layout XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 14: 34-Button Display Telephone Key Layout
Introduction 14 | DSX | 34-Button Display Telephone 34-Button Display Telephone Key Layout XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 15: 34-Button Super Display Telephone Key Layout
Introduction DSX | | 15 34-Button Super Display Telephone 34-Button Super Display Telephone Key Layout XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 16: 60-Button Dss Console Key Layout
Introduction 16 | DSX | 60-Button DSS Console 60-Button DSS Console Key Layout XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 17: Features
Features XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 18 18 | DSX | XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 19: About Your Telephone Display And Dial Pad
Features DSX | | 19 About Your Telephone Display and Dial Pad Your telephone's display helps you process calls, identify callers and customize features. Display Types The 22- and 34-Button Display Telephones have a three-line alphanumeric display that shows the date and time, feature status messages, and a row of soft key deﬁnitions.
Page 20 Features 20 | DSX | Setting up the Display Presets (Keyset) Turn the display contrast down. Down Turn the display contrast up. Save your setting and back up to the previous level. Back Select the minimum brightness preset. Menu Turn the display minimum brightness level down.
Page 21: Enabling Dial Pad Illumination
Features DSX | | 21 Setting up the Display Presets (Super Display) Select the Auto Backlight/Light Sensitivity brightness preset. Auto Backlight Turn the light sensitivity level down (for bright rooms). The VOLUME v minimum setting is off. VOLUME ^ Turn the light sensitivity level up (for dimly lit rooms).
Page 22: Account Codes
Features 22 | DSX | Account Codes Account Codes are user-dialed codes that help categorize and/or restrict outside calls. Account Codes are from 2-10 digits long, using any combination of the digits 0-9. There are three types of Account Codes: •...
Page 23 Features DSX | | 23 • Forced Account Codes do not apply to incoming calls. To enter a Forced Account Code: 1. Access a line for an outgoing call. a) You hear three beeps. 2. When your display shows Enter Account Code, enter the Account Code.
Page 24: Attendant Call Queuing (Intercom Queue Key)
Features 24 | DSX | Attendant Call Queuing (Intercom Queue Key) The Intercom Queue Key helps minimize call congestion if you handle a lot of incoming Intercom calls. If you are busy on a call and receive a new Intercom call, the new call will ring the Intercom Queue Key. Additional new Intercom calls will "stack up"...
Page 25: Attendant Position
Features DSX | | 25 Attendant Position If you are the attendant, your extension is the focal point for call processing within the system. Your system can have up to four attendants. In addition to the features of a standard keyset, an attendant also has the following unique capabilities (refer to the respective feature for details): •...
Page 26: Auto Redial
Features 26 | DSX | Auto Redial Instead of redialing, have Auto Redial periodically retry a busy outside number for you. Auto Redial periodically redials a busy outside number. If you place an outside call and the call recipient is busy, you can press a soft key to enable Auto Redial.
Page 27: Background Music
Features DSX | | 27 Background Music Play music through your telephone's speaker for a more pleasing work environment. If your company has a music source connected to your system, Background Music (BGM) can play music through your telephone's speaker when you're not on the phone. Incoming calls and Paging announcements temporarily turn off Background Music.
Page 28: Barge In (Intrusion)
Features 28 | DSX | Barge In (Intrusion) In an emergency, use Barge In to get through to a co-worker right away. Barge In permits you to break into a co-worker's call. This sets up a three-way conversation between you and the two parties on the initial call.
Page 29: Call Coverage Keys
Features DSX | | 29 Call Coverage Keys Call Coverage keys allow you to cover a co-worker’s calls from your telephone. You can have Call Coverage keys for co-worker’s extensions, Ring Group master numbers and UCD Group master numbers. The Call Coverage key: •...
Page 30 Features 30 | DSX | Announce the call to make a Screened Transfer. • Hang up if your co-worker accepts the call. b) Hang up to send the call through as an Unscreened Transfer. c) Press the ﬂashing line key to return to the call if your co-worker doesn’t want it.
Page 31 Features DSX | | 31 2. See Feature Keys on page 89for more. XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 32: Call Forwarding
Features 32 | DSX | Call Forwarding Call Forwarding ensures that your calls are covered when you are away from your work area. Call Forwarding allows you to redirect your call to another extension. The types of Call Forwarding are: •...
Page 33 Features DSX | | 33 Setting Up Call Forwarding (Keyset) None Remove your Call Forwarding setup. Immediate Immediately forward your calls to an extension, group, or voice mail (by pressing V-MAIL Enter the destination, then: 1. Push to forward all calls, or...
Page 34: To Set Up Call Forwarding At A Super Display
Features 34 | DSX | To set up Call Forwarding at a Super Display: Setting Up Call Forwarding (Super Display) : Go to next selection. : Go to previous selection. : Select current Option. : Back out Next Prev Select Back of current option.
Page 35: To Quickly Turn Off Call Forwarding And Clear Your Call Forwarding Setup
Features DSX | | 35 To quickly turn off Call Forwarding and clear your Call Forwarding setup: 1. Press CLEAR 2. Push Call Forward Cfwd 3. Push to clear Call Forwarding or to quit the procedure without clearing. Cancel Clear All Call Forward Using the Menu Soft Key •...
Page 36: Call Forwarding Off Premises
Features 36 | DSX | Call Forwarding Off Premises When you are out of the ofﬁce, you can send your calls to your home ofﬁce or cell phone. Off Premises Call Forwarding allows you to automatically forward your calls to an off-site location (such as a cell phone or remote ofﬁce).
Page 37: To Set Up Call Forwarding Off Premises At A Super Display
Features DSX | | 37 Setting Up Call Forwarding Off Premises (Keyset) Busy No Ans See Call Forwarding on page 32 for more. Off Premise Speed Dial Reroute your calls off premise using a number stored in your Personal Speed Dial.
Page 38 Features 38 | DSX | Setting Up Call Forwarding Off Premises (Super Display) Select the Call Forwarding sub-menu Menu Call Forward Turn Call Forwarding on (if set up and enabled). Turn Call Forwarding on (if set up and enabled). Set up your Call Forwarding options.
Page 39: To Quickly Turn Off Call Forwarding And Clear Your Call Forwarding Setup
Features DSX | | 39 Setting Up Call Forwarding Off Premises (Super Display) See Answering Machine Emulation in the IntraMail Feature Handbook for more. Display Message See Selectable Display Messaging on page 164 for more. To quickly turn off Call Forwarding and clear your Call Forwarding setup: 1.
Page 40: Call Timer
Features 40 | DSX | Call Timer Call Timer helps you keep track of your time on the phone. Use Call Timer to show the duration of your outside call on the telephone display. You can activate the Call Timer manually or automatically.
Page 41 Features DSX | | 41 To restart (reset) the Call Timer for your current call: 1. Press CLEAR 2. The Call Timer will restart at 00:00. To set the Call Timer Menu options at a keyset: Setting the Call Timer Menu Options (Keyset) : Go to next selection.
Page 42: Call Waiting / Camp-On
Features 42 | DSX | Call Waiting / Camp-On Wait in line for a busy co-worker without hanging up. With Call Waiting, you can call a busy co-worker and wait in line (Camp-On) without hanging up. When you Camp-On, the system signals the busy extension with two beeps letting them know your call is waiting.
Page 43: Callback
Features DSX | | 43 Callback With Callback, you do not have to repeatedly call a busy extension back, hoping to ﬁnd it idle. When you call a busy co-worker, you can leave a Callback request for a return call. The system services your Callback request as follows: 1.
Page 44: Caller Id
Features 44 | DSX | Caller ID You telephone can automatically display the phone number and optional name for incoming calls. While an outside call is ringing your phone, the ﬁrst two lines of the display can show the caller's name and number. Caller ID is a service provided by your telephone company, and your system must be set up to receive it.
Page 45: Caller Id Logging
Features DSX | | 45 Caller ID Logging Automatically stores your callers names and phone numbers for easy review and redialing. If your system has Caller ID, Caller ID Logging stores the caller’s number and name for each outside call that rings your phone.
Page 46 Features 46 | DSX | Using Caller ID Logging (Keyset) • INTERCOM • Line (1-64) • Line Group (90-98) 3. Verify and optionally edit the number your want to store + Hold 4. Verify and optionally edit the name for the number you want to store Hold 5.
Page 47 Features DSX | | 47 Using Caller ID Logging (Keyset) Go back to the previous menu without deleting. Exit to the idle display without making any changes. Exit To use Caller ID Logging at a Super Display: Using Caller ID Logging (Super Display) Push to access the Caller ID Logging options.
Page 48 Features 48 | DSX | Using Caller ID Logging (Super Display) Push to delete all the Caller ID logs. Delete Go back to the previous menu. Exit Push to display just the unanswered calls in your Caller ID log. View...
Page 49 Features DSX | | 49 Using Caller ID Logging (Super Display) Push to store the displayed log in a Personal Speed Dial number. Store 1. Enter the Personal Speed Dial location in which you want to store the logged number (701-720) + Hold 2.
Page 50: Central Ofﬁce Calls, Answering
Features 50 | DSX | Central Office Calls Answering Outside calls can ring your extension. If multiple calls are ringing your phone simultaneously, the system prioritizes them in the following order: 1. Ringing Intercom call. 2. Line or loop key (from lowest to highest).
Page 51: Setting The Ringing Volume Preset
Features DSX | | 51 To set up Line Key ringing at your Super Display: Setting Up Line Key Ringing (Super Display) Select the Ring Assignments sub-menu. Menu Ringing Select the Key Assignments sub-menu. A s s i g n m e n t s Your line keys will light.
Page 52 Features 52 | DSX | To set the ringing volume preset at a Super Display: Setting up the Ringing Preset (Super Display) : Go to next selection. : Go to previous selection. : Select current Option. : Back out Next...
Page 53: Central Ofﬁce Calls, Placing
Features DSX | | 53 Central Office Calls, Placing You can placing an outside call by: • Pressing a Line Key Your phone can have line keys for one-touch access to speciﬁc lines. • Pressing a Loop Key Loop Keys provide one-touch access to the assigned Loop Group. Loop Groups can consist of one or more Line Groups.
Page 54: Placing Outside Calls Using Line Groups
Features 54 | DSX | If you hear busy tone, you may be able to dial 2 to queue for the busy line. b) For Direct Line Access, dial plus the line number (e.g., 01 for line 1). If you hear busy tone, you may be able to dial 2 to queue for the busy line.
Page 55: Check Key
Features DSX | | 55 Check Key Press to view Speed Dial programming and Feature Key assignments, as well as get other system information. CHECK Additionally, pressing and a right-column Fixed Feature Key displays important information about your system. This CHECK is for display only - you cannot edit this information.
Page 56 Features 56 | DSX | The telephone's extension number. INTERCOM Extension xxx The telephone's station port number. Station:xxx The slot to which the extension is connected, and the port Slot:x Port:x on the card in that slot. The IntraMail prompt set version number.
Page 57: Clear Key
Features DSX | | 57 Clear Key Pressing gives you a convenient menu of options to cancel your Call Forwarding setup and Callback requests. If your CLEAR extension has access level 4 or 5, you can also cancel all Call Forwarding system-wide.
Page 58 Features 58 | DSX | Using the CLEAR Key (Super Display) Cancel all Call Forwarding system-wide (access levels 4 and 5 only). All Call Forward Simultaneously cancel all the Call Forwarding system-wide. Back up to the previous level without canceling all the Call Forwarding Cancel system-wide..
Page 59: Conference
Features DSX | | 59 Conference Set up a multiple-party telephone meeting without leaving the ofﬁce. Conference lets you add additional inside and outside callers to your conversation. Using Conference To set up a Conference: 1. Establish an Intercom or outside call.
Page 60: Delayed Ringing
Features 60 | DSX | Delayed Ringing Helps you if you cover a co-worker's unanswered calls. Delayed Ringing allows a line to start ringing a preset interval after the call starts ﬂashing a line key. This is helpful if you cover a co-worker's calls.
Page 61 Features DSX | | 61 Setting Up Line Key Ringing (Super Display) for Ring Type A for Ring Type B for Ring Type C XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 62: Dial Number Preview
Features 62 | DSX | Dial Number Preview Dial Number Preview lets you preview and edit a number before the system dials it out. Using Dial Number Preview To dial using Dial Number Preview: 1. Do not lift the handset and do not Press...
Page 63: Direct Inward Line
Features DSX | | 63 Direct Inward Line A Direct Inward Line (DIL) is a line that rings your extension directly. Since your DIL only rings your extension, you will always know which calls are for you. For example, you could have a Direct Inward Line to your phone for Sales Information.
Page 64: Direct Line Access
Features 64 | DSX | Direct Line Access Access lines directly. Direct Line Access lets you access (seize) an individual outside line. After seizing the line, you can dial any outside telephone number without restriction. Direct Line Access is normally only provided for attendants, priority users and maintenance personnel.
Page 65: Direct Station Selection (Dss)
Features DSX | | 65 Direct Station Selection (DSS) Quickly place and Transfer calls to co-workers, without having to look up or dial your co-worker’s extension numbers. If your extension’s Direct Station Selection (DSS) Keys are enabled, Feature Keys automatically become Direct Station Selection (DSS) keys when you press .
Page 66: To Assign Your Dss Keys At A Keyset
Features 66 | DSX | To assign your DSS keys at a keyset: Setting Up DSS Keys (Keyset) : Go to next selection. : Go to previous selection. : Select current Option. : Back out Next Prev Select Back of current option.
Page 67: Direct Station Selection (Dss) Console
Features DSX | | 67 Direct Station Selection (DSS) Console If your phone has a DSS Console connected, you have an additional 60 buttons for one-touch access to extensions, lines, and system features. Your DSS Console can have the following types of keys assigned:...
Page 68 Features 68 | DSX | 3. The following chart shows the available DSS Console Feature Key assignments. DSS Console Feature Key Assignments Key Type Description Code and Data Operation Undeﬁned Use this option to designate a Feature Key as undeﬁned (no function).
Page 69 Features DSX | | 69 DSS Console Feature Key Assignments Key Type Description Code and Data Operation Use this option to assign 08 + nnn (extension a Feature Key as a number) delayed ringing Call Coverage Key. Busy Lamp Field (BLF) Off: Covered extension is idle.
Page 70 Features 70 | DSX | DSS Console Feature Key Assignments Key Type Description Code and Data Operation Personal Speed Dial Use this option to assign 15 + nnn (01-20) Press key to dial stored a Feature Key as a number.
Page 71 Features DSX | | 71 DSS Console Feature Key Assignments Key Type Description Code and Data Operation Busy Lamp Field (BLF) Off: No messages waiting in the Message Center Mailbox. Fast Flash (green): Messages waiting in the Message Center Mailbox.
Page 72 Features 72 | DSX | DSS Console Feature Key Assignments Key Type Description Code and Data Operation Manual Activation Use this option to assign 33 + n through 36 + n Press key to manually Mode a Feature Key as a...
Page 73: Directed Call Pickup
Features DSX | | 73 Directed Call Pickup Directed Call Pickup permits you to intercept any type of call ringing a co-worker. You can pick up: • Outside (Key Ring) calls ringing a co-worker • Direct Inward Lines • Transferred outside calls •...
Page 74: Directory Dialing
Features 74 | DSX | Directory Dialing Place Intercom or Speed Dial calls from a displayed list of names. Directory Dialing allows you to select a co-worker or outside call from a list of names, rather than dialing the phone number.
Page 75 Features DSX | | 75 Using Directory Dialing (Keyset) Do one of the following: Display the number and name stored in the Speed Dial entry. CHECK Go back one level (same as pressing Back CLEAR Dial the currently displayed directory entry.
Page 76 Features 76 | DSX | Using Directory Dialing (Super Display) Select the Personal Speed Dial directory. Personal Do one of the following: Display the number and name stored in the Speed Dial entry. CHECK Go back one level (same as pressing...
Page 77: Distinctive Ringing
Features DSX | | 77 Distinctive Ringing Distinctive Ringing allows you to customize your telephone's ringing. You can tell the type of call at your phone just by listening to the ringing. There are three aspects of Distinctive Ringing: Ring Mode, Ring Type, and Ring Tone.
Page 78 Features 78 | DSX | Setting Up Distinctive Ringing (Keyset) Scroll forwards through the key types: Next Line Keys Call Coverage Keys Call Pickup Keys Select the displayed key type to change its ring mode assignment. Select The keys of the selected type will light. Press a key repeatedly to set its ringing mode: •...
Page 79 Features DSX | | 79 Setting Up Distinctive Ringing (Keyset) Cancel and back up to the previous level without making any changes. Cancel Exit the Tone Assignments sub-menu. Exit Select the Tone Conﬁguration sub-menu. Menu • Use this option to change the tones assigned to the ring types.
Page 80 Features 80 | DSX | Setting Up Distinctive Ringing (Super Display) Call Coverage Pickup The keys of the selected type will light. Press a key repeatedly to set its ringing mode: • Always (key LED is on green) • Night Ring (key LED ﬂashes slow green) (for line keys only) •...
Page 81 Features DSX | | 81 Setting Up Distinctive Ringing (Super Display) Exit to the idle menu display. Exit Select the Tone Conﬁguration sub-menu. Tone Confi g urati o n • Use this option to change the tones assigned to the ring types.
Page 82: Do Not Disturb
Features 82 | DSX | Do Not Disturb Work by your phone undisturbed by incoming calls and announcements. Do Not Disturb (DND) blocks incoming calls, Off-Hook Signaling and Paging announcements. You can activate DND anytime while on a call or while your phone is idle. Once activated, incoming outside calls still ﬂash your line keys. You may use your phone normally for placing and processing calls.
Page 83: Do Not Disturb Override
Features DSX | | 83 Do Not Disturb Override Easily override a co-worker’s Do Not Disturb. Do Not Disturb Override lets you override a co-worker's Do Not Disturb if you need to get through to them right away. Check with your communications manager to see if your phone has DND Override capability.
Page 84: Door Box
Features 84 | DSX | Door Box Use a Door Box to remotely monitor an entrance door. The Door Box is a self-contained analog Intercom unit typically used to monitor an entrance door. For example, your facility may have a Door Box outside a delivery entrance. A visitor at the door can press the Door Box call button (like a door bell).
Page 85: Extension Hunting
Features DSX | | 85 Extension Hunting Automatically route calls to co-workers that work closely together. Extension Hunting routes calls to a predeﬁned group of hunt group member extensions. A call rings in sequence through the hunt group until answered at a member extension. If you work with a group of co-workers that share responsibility for answering calls, you may be in an Extension Hunting group.
Page 86: Extension Locking
Features 86 | DSX | Extension Locking When you leave the ofﬁce, secure your phone to prevent unauthorized use. Use Extension Locking to secure your phone when you leave the ofﬁce. You may want to do this if your phone has Toll Restriction and Class of Service options enabled that could be easily abused.
Page 87: Unlocking An Extension And Erasing It's Pin Number
Features DSX | | 87 5. When you see , push NEW PIN ACCEPTED Exit To change your PIN number (if you already have one assigned): 1. Press INTERCOM 2. Dial 3. When you see Enter PIN Code a) Enter your existing PIN number +...
Page 88 Features 88 | DSX | To unlock an extension (and clear the extension’s PIN number) at a Super Display: Unlocking an Extension (Super Display) : Go to next selection. : Go to previous selection. : Select current Option. : Back out...
Page 89: Feature Keys
Manual Activation Mode By default: • In DSX-80/160, keys 1-12 are line keys for lines 1-12 and keys 13-24 are undeﬁned. • In DSX-40, keys 1-8 are line keys for lines 1-8 and keys 9-24 are undeﬁned. Customizing your Feature Key...
Page 90 Features 90 | DSX | Customizing Feature Keys (Keyset) Enter Enter additional key data (if any). additional data Save your entry. Save Cancel Cancel without saving. Go back without saving. Back Back up to the previous menu. Back To customize your Feature Assignments from your Super Display: Customizing Feature Keys (Super Display) : Go to next selection.
Page 91 Features DSX | | 91 Customizing Feature Keys (Super Display) Exit and return to the idle menu display. Exit Understanding Key Assignments Feature Key Assignments Key Type Description Code and Data Operation Undeﬁned Use this option to designate a Feature Key as undeﬁned (no...
Page 92 Features 92 | DSX | Feature Key Assignments Key Type Description Code and Data Operation On: Orbit is holding a parked call. Wink On (green): Orbit is holding a call you parked. Hotline Use this option to assign 05 + nnn (extension...
Page 93 Features DSX | | 93 Feature Key Assignments Key Type Description Code and Data Operation Busy Lamp Field (BLF) Off: No call is ringing the pickup group. Slow Flash (green): A call is ringing the pickup group. Page Zone Use this option to assign...
Page 94 Features 94 | DSX | Feature Key Assignments Key Type Description Code and Data Operation calls are being recorded. Busy Lamp Field (BLF) Off: Conversation Record is off. Fast Flash (green): Conversation Record is on. Night [3.01] Use this option to...
Page 95 Features DSX | | 95 Feature Key Assignments Key Type Description Code and Data Operation Save Number Dialed Use this option to assign While on a call, press key a Feature Key as a Save to save the number you Number Dialed key.
Page 96 Features 96 | DSX | Feature Key Assignments Key Type Description Code and Data Operation Intercom Queue Use this option to assign Press key to answer a a Feature Key as an waiting Intercom call. Intercom Queue key. Busy Lamp Field (BLF) Off:No Intercom call waiting.
Page 97: Flash
Features DSX | | 97 Flash Use Flash to access certain features from your service provider such as Caller ID with Call Waiting (if available). For example, The Caller ID with Call Waiting feature allows you to view the name and number of incoming calls while you're on another call.
Page 98: Forced Line Disconnect
Features 98 | DSX | Forced Line Disconnect Forced Line Disconnect allows you to disconnect (release) another extension’s active outside call. You would typically do this in an emergency, when no other lines are available. Using Forced Line Disconnect •...
Page 99: Group Call Pickup
Features DSX | | 99 Group Call Pickup Group Call Pickup allows you to answer a call ringing a co-worker in your assigned Pickup Group. This permits you and your co-workers in the same Pickup Group to easily answer each other’s ringing calls. You can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key.
Page 100 Features 100 | DSX | Setting Up Group Call Pickup Key Ringing (Super Display) for Ring Type A for Ring Type B for Ring Type C To assign a Group Call Pickup key: 1. Push Menu • Super Display: Push...
Page 101: Group Listen
Features DSX | | 101 Group Listen Use Group Listen to talk to an important client or customer and have your co-workers listen in on the meeting. Group Listen permits you to talk on your handset and have your caller’s voice broadcast over the telephone speaker. This lets your co-workers listen to the conversation.
Page 102: Group Ring
Features 102 | DSX | Group Ring Use Group Ring to call a group of co-worker’s simultaneously. You and your co-workers may be arranged into a Group Ring for answering calls. When a call comes into your group, all extensions in the group ring simultaneously. Any user in the Ring Group can answer the call just by lifting the handset.
Page 103: Handsfree And Handsfree Answerback
Features DSX | | 103 Handsfree and Handsfree Answerback Talk over the phone Handsfree, using the built-in speaker and microphone. With Handsfree Answerback, answer an Intercom call by just speaking toward your phone. Handsfree Handsfree allows you to process calls using the speaker and microphone in your telephone (instead of the handset). Handsfree is a convenience when you don’t have a free hand to pick up the handset.
Page 104: To Allow Or Prevent Incoming Voice Announcements To Your Super Display
Features 104 | DSX | Setting Up Incoming Voice Announcements (Keyset) Select the Voice Announce sub-menu. Menu Turn Voice Announce on. If on, incoming Intercom calls will normally voice announce to your phone. Turn Voice Announce off. If off, incoming Intercom calls will normally ring your phone.
Page 105: To Set Up Handsfree Reply On Your Super Display
Features DSX | | 105 Setting Up Handsfree Reply (Keyset) Press to turn on Handsfree Reply for this call only. MUTE Back up to the previous level. Back To set up Handsfree Reply on your Super Display: Setting Up Handsfree Reply (Super Display) : Go to next selection.
Page 106: Headset Compatibility
However, the headset provides privacy not available from Handsfree. Using the Headset • If you are using the DSX Wireless Headset Adapter (WHA) with a Plantronics Wireless Headset System, refer to the user guide provided with the WHA. To connect a headset: 1.
Page 107: To Enable The Headset Mode At A Super Display
Features DSX | | 107 To enable the Headset Mode at a Super Display: Enabling Headset Mode (Super Display) : Go to next selection. : Go to previous selection. : Select current Option. : Back out Next Prev Select Back of current option.
Page 108 Features 108 | DSX | Enabling Headset Voice Announce (Super Display) Go back to the previous level. Back Exit to the idle menu display. Exit XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 109: Hold
Features DSX | | 109 Hold Have a call wait on Hold, then pick it up to continue the conversation. Hold lets you put a call in a temporary waiting state. The caller on Hold hears silence or Music on Hold, not conversation in your work area.
Page 110: Using Exclusive Hold
Features 110 | DSX | The line key winks (on) while on Hold, double-wink (on) while recalling. b) Line keys on Hold are green for your calls - red for your co-workers. 2. If a call on Hold recalls, you see one of the following.
Page 111 Features DSX | | 111 2. If you are not connected to the Intercom call, press INTERCOM XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 112: Hot Dial Pad
Features 112 | DSX | Hot Dial Pad Dial a call without ﬁrst lifting the handset or pressing any keys. Hot Dial Pad allows you to place a call without ﬁrst lifting the handset, pressing a line key, or pressing INTERCOM .
Page 113: Hotline
Features DSX | | 113 Hotline Hotline provides partner extensions with one-button calling, Transfer, and a Busy Lamp Field (BLF). You may have a Hotline key on your telephone for one-button calling and Transfer to a co-worker (called your Hotline partner).
Page 114 Features 114 | DSX | b) Press to have the call wait at your Hotline partner unannounced. TRANSFER If your extension has Hotline Automatic Transfer, just hang up instead. 3. The call recalls to you if it is not picked up.
Page 115: Intercom
Features DSX | | 115 Intercom Use Intercom to call any co-worker. Handsfree Answerback and Forced Intercom Ringing Use Handsfree Answerback to respond to a voice-announced Intercom call by speaking toward your phone, without lifting the handset. Like Handsfree, this is a convenience when you don’t have a free hand to pick up the handset. Incoming Intercom calls alert with two beeps if your extension has Handsfree Answerback —...
Page 116: To Allow Or Prevent Incoming Voice Announcements To Your Super Display
Features 116 | DSX | To allow or prevent incoming voice announcements to your Super Display: Setting Up incoming Voice Announcements (Super Display) : Go to next selection. : Go to previous selection. : Select current Option. : Back out...
Page 117: Setting The Ringing Volume Preset
Features DSX | | 117 Setting Up Handsfree Reply (Super Display) Select the Handsfree Reply sub-menu. Menu Features Handsfree Reply Turn Handsfree Reply on. If on, you can reply to incoming voice announcements by just speaking toward your phone. Turn Handsfree Reply off.
Page 118 Features 118 | DSX | Setting up the Ringing Preset (Super Display) Turn the default ringing volume up. VOLUME Save your entry and back up to the previous level. Back Exit to the idle menu display. Exit XML to PDF by RenderX XEP XSL-FO Formatter, visit us at...
Page 119: Language Selection
Features DSX | | 119 Language Selection Set up your telephone to show displays and soft keys in English, Spanish, or French. Selecting the Display Language • When you log onto your mailbox, your display will automatically match your mailbox language.
Page 120: Last Number Redial
Features 120 | DSX | Last Number Redial Quickly redial the last number you dialed. Use Last Number Redial to quickly redial the last outside number you dialed, without manually dialing the digits. The number to redial can be up to 20 digits using any combination of .
Page 121 Features DSX | | 121 To redial your last call at a Super Display: 1. Press REDIAL a) If you select a line key before this step, the newest call is automatically redialed when you press REDIAL (just like Standard Last Number Redial).
Page 122: Line Group Routing
Features 122 | DSX | Line Group Routing Dial a single-digit code to place a call over the ﬁrst available line in a Line Group. Line Group Routing lets you just press INTERCOM and dial to get a line for an outside call. Line Group Routing automatically selects the ﬁrst available line in your “dial 9”...
Page 123: Line Groups
Features DSX | | 123 Line Groups Dial 2-digit codes to access Line Groups for outgoing calls. You may be able to dial Line Group access codes 90-98 to select an available line in the group for outgoing calls. This is helpful in applications that have different services arranged into Line Groups.
Page 124: Line Keys
Features 124 | DSX | Line Keys Press a line key for one-touch access to an outside line. A line key provides you with one-button access to a speciﬁc outside line. Just press a line key to place or answer a call on the line.
Page 125 Features DSX | | 125 Setting Up Line Key Ringing (Keyset) Select the Ring Key Assignments sub-menu. Menu Your line keys will light. Press a line key repeatedly to set its ringing mode: Select • Always (key LED is on green) •...
Page 126: Line Queuing / Line Callback
Features 126 | DSX | Line Queuing / Line Callback Use Line Queuing to wait in line for a line to become free. Line Callback will automatically call you back when a line is available. Line Queuing Line Queueing permits you to to queue (wait in line) on hook for a busy line or Line Group to become free. You will be automatically connected as soon as the line is available.
Page 127: Line-To-Line Transfer
Features DSX | | 127 Tandem Calls / Unsupervised Conference Join two callers in Conference, leave the call, and let their conversation continue. Tandem Calls allows you to join two outside callers in a line-to-line conference. You can then drop out of the call, leaving the lines in an Unsupervised Conference.
Page 128: Setting Up A Line-To-Line Transfer
Features 128 | DSX | To place a Tandem Call on Hold (after Barging In): 1. Press HOLD a) The tandem callers hear Music On Hold (if installed) while they wait on Hold. b) While on Hold, the tandem callers cannot talk to each other.
Page 129: Loop Keys
Features DSX | | 129 Loop Keys Loop keys simplify answering and placing calls. Loop keys are Feature Keys that simplify the way you place and answer outside calls. There are two types of loop keys: Switched Loop keys and Fixed Loop keys.
Page 130: Meet-Me Conference
Features 130 | DSX | Meet-Me Conference Set up a multiple-party telephone conversation with your co-workers. Use Meet-Me Conference to set up or join a telephone meeting with your co-workers. Each party joins the Conference by dialing the code for one of the two Meet-Me Conference locations. Meet Me Conference lets you have a telephone meeting —...
Page 131: Message On Hold
Features DSX | | 131 Message On Hold You can record a message that will play to callers on Hold. If you are an IntraMail System Administrator, you can record a message that will play to callers while they wait on Hold. For example, you can record a message summarizing available services or hours of operation.
Page 132: Message Waiting
Features 132 | DSX | Message Waiting If your system doesn't have voice mail, use Message Waiting to leave a request for a return call. You can leave a Message Waiting at a busy or unanswered extension requesting a return call. When you leave a Message Waiting on a co-worker's phone, their key and Ring/Message lamp ﬂash.
Page 133: Microphone Mute
Features DSX | | 133 Microphone Mute Talk to a co-worker in your ofﬁce without your caller hearing the conversation. Microphone Mute lets you turn off your phone’s handset or Handsfree microphone at any time. When you are using Handsfree or Handsfree Answerback, Microphone Mute mutes the Handsfree microphone.
Page 134: To Set Up Handsfree Reply On Your Keyset
Features 134 | DSX | Setting Up incoming Voice Announcements (Super Display) Select the Voice Announce sub-menu. Menu Features Voice Announce Turn voice announce on. If on, incoming Intercom calls will normally voice announce to your phone. Turn voice announce off.
Page 135 Features DSX | | 135 Setting Up Handsfree Reply (Super Display) Turn Handsfree Reply on. If on, you can reply to incoming voice announcements by just speaking toward your phone. Turn Handsfree Reply off. If off, you can reply to incoming voice announcements only by lifting the handset.
Page 136: Monitor / Silent Monitor
Features 136 | DSX | Monitor / Silent Monitor Monitor a co-worker’s phone conversation without them knowing you are on the phone. Use Monitor to listen in on a co-worker's call. Just call the busy extension and dial the Monitor code. The busy co-worker and their caller have no indication of the intrusion.
Page 137: Names For Extensions And Lines
Features DSX | | 137 Names for Extensions and Lines Program a name for your phone to personalize your calls. You may be able to program a name for your extension or a co-worker's extension. Optionally, your communications manager may have preprogrammed a name for you.
Page 138 Features 138 | DSX | Not used After selecting a letter, press a key for another letter or wait 2 seconds for the cursor to automatically advance. Additional Name Programming Options in User Programming Save the name. Press or push...
Page 139: Night Service / Night Ring
Features DSX | | 139 Night Service / Night Ring Night Service reroutes calls after hours. If you are an attendant or a supervisor, you may be able to press a key and put the system in the night mode. You would typically activate the night mode after normal working hours, when most employees are unavailable to answer calls.
Page 140: Off-Hook Signaling
Features 140 | DSX | Off-Hook Signaling Off-Hook Signaling helps important callers get through. When you are busy on a call, an audible Off-Hook Signal indicates that another caller is trying to get through to you. If it's an important call, you can use other system features (such as Hold or Park) to process your active call and then answer the waiting call.
Page 141 Features DSX | | 141 Setting Up Off-Hook Signaling (Keyset) Scroll backward through the CO Lines options: <-- Offhook Ring Camp On None Scroll forward through the CO Lines options: --> Offhook Ring None Camp On Save the displayed CO Lines option.
Page 142 Features 142 | DSX | To set up the Off-Hook Signaling options at your keyset: Setting Up Off-Hook Signaling (Super Display) : Go to next selection. : Go to previous selection. : Select current Option. : Back out Next Prev...
Page 143: Setting The Off Hook Ringing Volume Preset
Features DSX | | 143 Setting the Off Hook Ringing Volume Preset • This preset sets the default volume of your Off-Hook Ringing. To set the Off-Hook Ringing Volume Preset at a keyset: Setting up the Off-Hook Ringing Volume Preset (Keyset) : Go to next selection.
Page 144: Paging
Features 144 | DSX | Paging Use Paging to broadcast announcements or quickly locate co-workers. You can broadcast Paging announcements to other keyset users and to external speakers, allowing you to locate a co-worker or make an announcement without calling each extension individually. There are two types of Paging: Internal Paging and External Paging.
Page 145: Setting The Incoming Page Volume Preset
Features DSX | | 145 To assign a Paging key: 1. Push Menu • Super Display: Push Key Assignment Feature Keys • Keyset: Dial 2. See Feature Keys on page 89for more. Setting the Incoming Page Volume Preset • This preset sets the default volume of your incoming Page announcements.
Page 146: Enable Incoming Page
Features 146 | DSX | Enable Incoming Page To enable incoming Page for your keyset: Enabling Incoming Page (Keyset) : Go to next selection. : Go to previous selection. : Select current Option. : Back out Next Prev Select Back of current option.
Page 147: Park
Features DSX | | 147 Park Park a call in orbit so a co-worker can pick it up. You don't have to locate a co-worker to handle their calls. You can place an outside call in a waiting state (called a Park Orbit) so that a co-worker may pick it up. There are two types of Park: System and Personal.
Page 148: Using Park At A Super Display
Features 148 | DSX | Using Park at a Super Display To Park a call in orbit from a Super Display: 1. Do one of the following for System Park. a) Push + Push the soft key for the orbit in which you want to Park the call.
Page 149: Prime Line Preference
Features DSX | | 149 Prime Line Preference Get dial tone for a new outside or Intercom call just by lifting the handset. If your extension has Prime Line Preference, you can place a call by just lifting the handset or pressing SPEAKER .
Page 150 Features 150 | DSX | Setting Up a Prime Line (Keyset) Scroll forward to Secondary Prime Line. Next Enter the setup mode for the displayed Prime Line type (Primary or Secondary). Select Select a Press one of the following keys to set it as your Prime Line: Prime Line key.
Page 151: Privacy Release Groups
Features DSX | | 151 Privacy Release Groups Quickly join in a co-worker’s outside call. To simplify sharing outside calls, you may be in a Privacy Release Group with your co-workers. If your co-worker is busy on a call, just press the busy line key to join in.
Page 152: Programmable Idle Menu Soft Keys
Features 152 | DSX | Programmable Idle Menu Soft Keys If you have a Super Display Telephone, you can customize your idle menu software keys to exactly meet your needs. Where your phone in initially installed, the default idle menu assignments are:...
Page 153: Customizing Your Idle Menu Soft Keys At Your Super Display
Features DSX | | 153 the Speed Dial numbers (or names - if programmed) Press to access Personal Speed Dial SP Dial 2 numbers 711-720. The display shows the Speed Dial number (or name - if programmed) 11-30 Press to access the associated Personal PERS SPDL number 1-20 Speed Dial number (701-720).
Page 154: Pulse To Tone Conversion
Features 154 | DSX | Pulse to Tone Conversion Use special services (such as telephone banking and voice mail) over dial pulse lines. Although it is rapidly becoming legacy technology, your system may be in a dial pulse area. Pulse to Tone Conversion allows you to use common DTMF services (like telephone banking and voice mail) over your dial pulse lines.
Page 155: Removing Lines And Extensions From Service
Features DSX | | 155 Removing Lines and Extensions from Service You may be able to remove problem lines and extensions from service until they can be repaired. If you are a supervisors or attendant, you may be asked to remove a problem line or extension from service. This helps ensure maximum system performance.
Page 156: Reverse Voice Over
Features 156 | DSX | Reverse Voice Over While you are busy on the handset, you can press your Reverse Voice Over key to make a private Intercom call to an idle co-worker. Hold down the key to speak with your co-worker, then release the key to talk to your initial caller. Your outside caller cannot hear your conversation with your co-worker, and your co-worker cannot listen to your outside call.
Page 157: To Assign A Reverse Voice Over Key
Features DSX | | 157 Announce the call to make a Screened Transfer, then hang up. b) Press the ﬂashing line key to return to the call if your co-worker doesn’t want it. c) Hang up to send the call through unscreened.
Page 158: Ringdown Extension
Features 158 | DSX | Ringdown Extension Call another extension, group or voice mail just by lifting the handset. A Ringdown Extension automatically calls a co-worker, voice mail, a Ring Group, a UCD Group, or a Speed Dial number when you lift the handset. The call automatically goes through — there is no need for you to dial digits or press additional keys.
Page 159: Ringing Line Preference
Features DSX | | 159 Ringing Line Preference Simply lift the handset to answer a ringing call. Ringing Line Preference lets you user answer a ringing call by just lifting the handset. If you primarily answers calls, Ringing Line Preference ensures that your ringing calls have priority.
Page 160 Features 160 | DSX | Setting Up Ringing Line Preference (Super Display) Turn Ringing Line Preference off. Back up to the previous level. Back Exit to the idle menu display. Exit XML to PDF by RenderX XEP XSL-FO Formatter, visit us at...
Page 161: Room Monitor
Features DSX | | 161 Room Monitor Listen to the sounds at another extension. Use Room Monitor to monitor the sounds at another extension. In a residential setting, a typical residential application is to listen for sounds in an infant’s room. In a commercial setting, you can use Room Monitor to listen for activity at a reception area or warehouse entrance.
Page 162 Features 162 | DSX | (if more than one extension is monitoring your phone). Being Monitored b) You can place and answer calls normally. You automatically return to being monitored when your call is done. c) You do not receive voice-announcements, ringing, or Paging announcements.
Page 163: Save Number Dialed
Features DSX | | 163 Save Number Dialed Save the number you just dialed for quick redialing. Use Save Number Dialed to save the last outside number you called and easily redial it later on. You can quickly recall a busy or unanswered number without manually dialing the digits.
Page 164: Selectable Display Messaging
Features 164 | DSX | Selectable Display Messaging While you’re away from the phone, callers can receive your personalized text messages. You can select a preprogrammed Selectable Display Message for your extension so your co-workers will see the message when they call. For example, if you select the message , any keyset user calling you will see the message.
Page 165 Features DSX | | 165 Setting Up Call Forwarding (Keyset) Enter the Call Forwarding setup mode. Select Turn Call Forwarding on (if set up and disabled). Turn Call Forwarding off (if set up and enabled). Set up your Call Forwarding options.
Page 166 Features 166 | DSX | Setting Up Call Forwarding (Super Display) Select the Call Forwarding sub-menu Menu Call Forward Turn Call Forwarding on (if set up and disabled). Turn Call Forwarding off (if set up and enabled). Set up your Call Forwarding type and options.
Page 167: Speed Dial
Features DSX | | 167 Speed Dial Instead of dialing a long telephone number to reach a client or customer, use Speed Dial instead. Use Speed Dial for quick access to frequently called numbers. There are two types of Speed Dial: Company and Personal. A Speed Dial number can be up to 32 digits long, using .
Page 168 Features 168 | DSX | Storing Speed Dial Numbers (Keyset) • Primeline Go to Speed Dial number entry for the displayed type. Next Enter the Speed Dial number. Number • You can enter up to 32 digits. Digits 1-16 are stored in the location you have selected.
Page 169 Features DSX | | 169 Storing a Speed Dial Number (Super Display) Enter the Speed Dial location. 01-20 (for Personal) 001-999 (for Company) Select the displayed Speed Dial location. Select Select Choose the Speed Dial type: the type • Intercom •...
Page 170: Calling A Stored Speed Dial Number
Features 170 | DSX | Storing a Speed Dial Number (Super Display) Cancel your entry. Cancel Scroll left and right to edit the name. <- -> Back up to the previous level. Back Exit to the idle menu display. Exit Exit to the idle menu display.
Page 171 Features DSX | | 171 2. See Feature Keys on page 89 for more. XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 172: Split (Alternate)
Features 172 | DSX | Split (Alternate) Use Split to split (alternate) between your current call and a new call without conferencing the calls together. Using Split To Split between your current Intercom call and a new Intercom call: 1. Press to place your Intercom call on Hold.
Page 173: Line-To-Line Transfer
Features DSX | | 173 Tandem Calls / Unsupervised Conference Join two callers in Conference, leave the call, and let their conversation continue. Tandem Calls allows you to join two outside callers in a line-to-line conference. You can then drop out of the call, leaving the lines in an Unsupervised Conference.
Page 174: Setting Up A Line-To-Line Transfer
Features 174 | DSX | To place a Tandem Call on Hold (after Barging In): 1. Press HOLD a) The tandem callers hear Music On Hold (if installed) while they wait on Hold. b) While on Hold, the tandem callers cannot talk to each other.
Page 175: Time And Date
Features DSX | | 175 Time and Date If you are a system administrator, you may be able to change the system Time and Date. Setting the System Time and Date • Your extension must have access level 4 or 5 to set the system Time and Date. Check with your communications manager.
Page 176 Features 176 | DSX | Setting Up the Time and Date (Super Display) Back up to the previous level. Back Exit to the idle menu display. Exit Select the Date sub-menu Menu Admin Date Enter the system date. Date:MM/DD/YYYY Save the displayed date entry.
Page 177: Transfer
Features DSX | | 177 Transfer Send your outside call to a co-worker. Use Transfer to send (i.e., extend) your active call to a co-worker, Ring Group, UCD Group, or voice mail. A call that you Transfer to a co-worker or group automatically recalls to you if it doesn't go through. If you forget to pick up the recall from an outside call, it will divert to Key Ring so the caller doesn't get forgotten.
Page 178 Features 178 | DSX | 5. Hang up. To Transfer your call using Hotline Automatic Transfer: 1. Do not hang up. 2. Press a Hotline key. 3. Do one of the following. a) Announce the call to make a Screened Transfer, then hang up.
Page 179: User Programmable Features (Menu)
Features DSX | | 179 User Programmable Features You can customize the operation of your telephone. Use the options available from the Menu soft key to customize many features available on your telephone. The intuitive Menu soft key interface uses all three lines of your telephone's display to provide easy to understand guidance when selecting options and setting preferences.
Page 180 Features 180 | DSX | Using the Menu Soft Key Options (Keyset) Automatic Call See Call Timer on page 40. Timer Hot Dialpad See Hot Dial Pad on page 112 . Illuminated Dialpad See About Your Telephone Display and Dial Pad on page 19.
Page 181 Features DSX | | 181 Using the Menu Soft Key Options (Keyset) Administrator Options • Requires access level 4 or 5. Time See Time and Date on page 175. Date See Time and Date on page 175. Programming an Names for Extensions and Lines on page 137.
Page 182 Features 182 | DSX | Using the Menu Soft Key Options (Super Display) See Hot Dial Pad on page 112. Dialpad Go to the next page of Feature options. More See About Your Telephone Display and Dial Pad on page 19.
Page 183 Features DSX | | 183 Using the Menu Soft Key Options (Super Display) See Headset Compatibility on page 106. Headset Announce Call Forwarding Setup Call Forward + Edit See Call Forwarding on page 32. Immediate Ring No See Call Forwarding on page 32.
Page 184: Voice Mail (Intramail) Basics
Features 184 | DSX | Voice Mail (IntraMail) Basics Voice Mail lets callers leave recorded messages for you and lets you leave recorded messages for co-workers. Messages get stored in each person’s mailbox. To listen to your messages or use other voice mail features, you call your mailbox and access the Main Menu.
Page 185 Features DSX | | 185 2. Press TRANSFER 3. Press V-MAIL 4. Dial your co-worker's extension number. a) To check if your co-worker is at their desk before sending the call to their mailbox, dial their extension number before pressing V-MAIL 5.
Page 186: Voice Over
Features 186 | DSX | Voice Over Get through to a co-worker busy on a handset call — without interrupting their call. Use Voice Over to get through to a co-worker busy on a handset call. With Voice Over, your co-worker hears an alert tone followed by your voice.
Page 187 Features DSX | | 187 Setting Up Off-Hook Signaling (Keyset) Hotline Intercom Select the displayed call type. Select Set the options for Off-Hook Signaling from outside lines. Lines <-- Scroll backward through the CO Lines options: Offhook Ring Camp On...
Page 188 Features 188 | DSX | Setting Up Off-Hook Signaling (Keyset) Save the displayed Intercom option. Save Back up without saving the selection. Cancel Back up to the previous level. Back To set up the Off-Hook Signaling options at your keyset: Setting Up Off-Hook Signaling (Super Display) : Go to next selection.
Page 189 Features DSX | | 189 Setting Up Off-Hook Signaling (Super Display) Back up to the previous level. Back Exit to the idle menu display. Exit XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/...
Page 190: Walking Class Of Service
Features 190 | DSX | Walking Class of Service Walking Class of Service lets you temporarily implement your own Toll Restriction and Class of Service settings at a co-worker’s keyset. You would normally do this to override dialing restrictions at another telephone. If you have an unrestricted extension, for example, you can walk to any keyset in the building, implement Walking Class of Service, and dial without restriction.
Page 191 Features DSX | | 191 2. Dial 3. When you see Enter PIN Code a) Enter your existing PIN number + HOLD b) When entering your PIN number: erases your entire entry. backspaces over (erases) the last CLEAR REDIAL digit entered.
Page 192 NEC Uniﬁed Solutions, Inc. 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 www.necdsx.com (1093099)

NEC DSX Feature Handbook

Introduction

Features

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Summary of Contents for NEC DSX

Table of Contents