Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
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Cisco SPA 500 Series and WIP310 IP Phone Administration Guide
Enabling Dial Assistance
Dial assistance can help users to place calls more quickly. When a user begins
dialing, the phone displays a list of closely-matched phone numbers on the screen.
To enable dial assistance:
Click Admin Login and advanced.
Click the User tab.
Under Supplementary Services, in the Dial Assistance field, choose yes.
Click Submit All Changes.
Enabling Do Not Disturb
You can allow users to turn the Do Not Disturb feature on and off. This feature
directs all incoming calls to voice mail or, if voice mail is not configured, plays a
message to the caller saying the user is unavailable.
On the Cisco SPA 500 Series IP Phones, users can press the Ignore softkey to
divert a ringing call to the forwarded destination.
To allow users to use Do Not Disturb (this is enabled by default):
Log in to the web administration interface.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under DND Serv, choose yes.
This feature can also be configured from the User tab, under Supplementary
Services.
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