Introduction This guide is designed to assist extension users on a Siemens Hicom 150 Communication System to use all authorised features. Your extension may not be authorised to use all features. The Siemens representative can confirm features that are available to you.
Yes Key Forward Scroll Key Backward Scroll Key The Siemens optiset E Digital Feature telephones operate via a Menu- controlled User Guidance Display System. The display will automatically offer you a choice of the available options most suited to the task you are about to carry out.
Dial Executive / Dial Secretary The Dial Exec / Dial Secr keys have multiple functions These keys provide direct access to the Executive or Secretary without using the Transfer option. The LED indicates when the Executive or Secretary is busy on a call. Transfer a Call to the Executive or Secretary.
Answering Calls for Executive/s When the Secretary is FREE, calls for the Executive/s will ring on the Secretary’s extension. Answer Call for Executive/s when FREE from: external - lift handset or press Speaker key Transfer the call - press Dial Executive key - announce the call - replace handset or press Speaker key When the Secretary is BUSY, calls for her Executive/s will flash on Incoming...
Executive Ringer Incoming calls for the Executive can be forced to the Secretary answering:- Activate Executive Ringer - press Exec Ringer key on secretary extension - Exec Ringer LED is on ringing on Incoming calls for the Executive will now ring on the Secretary’s extension. Cancel Executive Ringer - press Exec Ringer key on secretary extension - Exec Ringer LED goes off...
Internal and External Dialling Handset Operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally 0) Handsfree Operation - do not lift handset - dial the required extension number or external number preceded by line access code (code is normally 0) Your telephone may have restricted dialling facilities, e.g.
Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) key to confirm consultation? option - press - dial required extension - announce the call and replace handset Transfer to a Free Extension (Call not Announced) key to confirm consultation? option...
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Call Transfer - Cont’d If the extension remains busy or unanswered the call will automatically be transferred back to your extension. recall : 223 - lift handset You are now reconnected to the caller.
Enquiry Call This feature allows you to hold an existing call, dial another extension or an external number, conduct a conversation without the original caller overhearing, and then return to the original caller. Activate Enquiry Call - press key to confirm consultation? option - dial required extension number or dial 0 and required external number - conduct conversation key to confirm release and Return? option to...
Toggle between Calls You have a call on the line and wish to make a second call and want to toggle between the calls. Activate Toggle key to confirm consultation? option - press - dial required extension or 0 and external number - press Dial/DSS key Once you have the second call on the line - scroll to toggle? option...
8 Way Conference This feature allows you to add up to 7 additional parties, internal and/or external, to your existing conversation. Activate Conference - you are engaged on a call - press key to confirm consultation? option - dial required extension or 0 and external number - scroll to add to Conference? option key to confirm add to conference? option - press...
Call Pickup The Call Pickup feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Call Pickup LED flashes for: 213 mr jones - lift handset, listen for internal dial tone - press Call Pickup key - you have now answered the call...
Second Call Camp-on This feature allows a second call to camp on to your extension when you are busy on a call. The caller will receive ringing tone instead of busy tone. Activate Second Call Camp-on - press Service Menu key - scroll to Important features? option key to confirm Important features? option - press...
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Second Call Camp-on - Cont’d Deactivate Second Call Camp-on - press Service Menu key - scroll to Important features...? option key to confirm Important features...? option - press - scroll to call waiting off? option - press key to confirm call waiting off? option call waiting off...
Call Park This feature allows you to Park an external or internal call on your extension to be retrieved at any extension. There are 10 Park locations (0-9). Park a Call - press Park key - call is placed in first free slot (location) - replace handset - call is now parked - Park LED remains on...
Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back Busy - called extension is busy - press key to confirm Call Back? option queued - replace handset or press Speaker key The system will automatically call you back when both your extension and the called extension are free.
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Call Back - Cont’d Should you fail to answer a Call Back that you have activated, the system will automatically cancel the feature after ringing your extension for a predetermined time. Cancel Call Back - scroll to display callback? option key to confirm display callback? option - press CALLBACK: mr jones...
Call Forwarding This feature allows for 3 types of forwarding, or diversion, of your calls to an extension of your choice. Variable All Variable No Answer Variable Busy Activate Call Forwarding Variable All - lift handset, listen for internal dial tone - press Divert key fwd to: 202 - enter new extension number if required e.g.
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Call Forwarding - Cont’d Activate Call Forwarding Variable No Answer - press Service Menu key - scroll to call forwarding...? option key to confirm call forwarding? option - press - scroll to call forwarding Variable NA on? option - press key to confirm call forwarding Variable NA on? option - enter the required extension number...
Electronic Telephone Lock This feature allows you to lock your extension, by dialling your PIN, which prevents unauthorised use of your extension. The PIN will be supplied by your System Administrator. Lock your Telephone - lift handset, listen for internal dial tone - dial ∗...
Programme Dial Keys Internal or external numbers may be stored under keys on the Optiset phones Programme Internal number (DSS) - press Service Menu key - dial 02 - press key you wish to programme - scroll to Miscellaneous - press - scroll to 87 DSS - press - dial required internal no.
- dial the relevant code ∗ ∗ ∗ ∗ ∗ 11000 - ∗ ∗ ∗ ∗ ∗ 11999 DIALLED NUMBER - wait whilst the system dials the number The system will dial the required external number, the time taken will vary according to the type of main exchange to which your Hicom 150 is connected.
Individual Abbreviated Dialling In addition to the System Abbreviated Dialling lists you may programme 10 additional numbers, under the dial keypad digits 0 - 9 , for your exclusive use. These numbers will however be subject to any trunk barring limits which apply to your extension.
Last / Stored Number Redial The Hicom 150 allows for 2 types of Number Redial i.e. Last Number Redial or Stored Number Redial. The default setting on your telephone is for Last Number Redial. Contact your System Administrator if Stored Number Redial is required.
Timed Reminder Timed reminders or alarms can be programmed to remind you of meetings or appointments. Programme Timed Reminder - dial ∗ ∗ ∗ ∗ ∗ 99 time (hhmm) - Enter time e.g. 0945 or 1430 accepted When Timed Reminder rings back lift and replace handset to cancel ring. Cancel Timed Reminder (before ringback) - dial # 99...
Telephone Settings The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Handsfree volume - press + key - scroll to speakerPhone setting? - press key to confirm - scroll to adjust Handsfree settings - press key to accept level Change Ringer volume...
optiset E memory Electronic Notebook Programme External Numbers and Names - press Menu key - press - enter required name - press - enter required number (preceded by 0 for external no.) - press - enter additional information (i.e. company name or cell number) - press (up to 5 rows can be used for other information) - press End key to exit Electronic Notebook functions...
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