Page 1 Hardware Maintenance Manual ThinkServer TD200x Machine Types: 3719, 3821, 3822, and 3823...
Page 3 ThinkServer TD200x Types 3719, 3821, 3822, and 3823 Hardware Maintenance Manual...
Page 4 Portions © Copyright International Business Machines Corporation 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Page 5: Table Of Contents
Diagnostic programs, messages, and error codes ... . 91 Running the diagnostic programs ....91 © Lenovo 2009. Portions © IBM Corp. 2009.
Page 6 Removing a voltage regulator module ....181 Installing a voltage regulator module ....182 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 7 Removing the front adapter-retention bracket ... . . 182 Installing the front adapter-retention bracket ....183 Removing the rear adapter retention bracket ... . . 184 Installing the rear adapter retention bracket .
Page 8 Purchasing additional services....277 Lenovo product service ..... 277 Appendix B.
Page 9: Chapter 1. About This Manual
The most recent version of this document is available at http://www.lenovo.com/ support. Before servicing a Lenovo product, be sure to read the Safety Information. See Chapter 2, “Safety information,” on page 5. For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document.
Page 10: Important Information About Replacing Rohs Compliant Frus
Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market and sold in the European Union after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
Page 11: Turkish Statement Of Compliance
Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeliğine Uygunluk Beyanı Bu Lenovo ürünü, T.C.
Page 12 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 13: Chapter 2. Safety Information
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Lenovo 2009. Portions © IBM Corp. 2009.
Page 14: Guidelines For Trained Service Technicians
Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
Page 15 v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge.
Page 16: Safety Statements
Read any additional safety information that comes with the server or optional device before you install the device. Attention: Use No. 26 AWG or larger UL-listed or CSA certified telecommunication line cord. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 17 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
Page 18 Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 19 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 20 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 21 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 22 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 23: Chapter 3. General Information
The preboot diagnostics programs are stored on the integrated USB memory. It collects and analyzes system information to aid in diagnosing server problems. The diagnostics programs collect the following information about the server: © Lenovo 2009. Portions © IBM Corp. 2009.
Page 24 Memory mirroring Memory mirroring improves the availability of memory by writing information to the main memory and redundant locations in a mirrored pair of DIMMs. v PCI-32 adapter capabilities ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 25: Specifications
The server has one slot for a PCI-32 adapter. v PCI Express x8 adapter capabilities The server has five slots for PCI Express x8 adapters. Three of these slots accept x8 adapters, but the adapters will operate as x4 adapters. v PCI Express x16 adapter capabilities The server has one slot for PCI Express x16 adapter, which will operate as an x8 adapter.
Page 26: Software
Upgradeable to two 920-watt hot-swap power operate. supplies Software Lenovo provides software to help get your server up and running. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 27: Easystartup
EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID ® ® controller and installing supported Microsoft Windows and Linux operating systems and device drivers on your server. The EasyStartup program is provided with your server on DVD. The DVD is self starting (bootable). The user guide for the EasyStartup program is on the DVD and can be accessed directly from the program interface.
Page 28 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 29: Chapter 4. General Checkout
You can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes.
Page 30: Performing The Checkout Procedure
“Solving undetermined problems” on page 126. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server: 1.
Page 31 If you have to download the latest version of DSA , complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1) Go to: http://www.lenovo.com/support.
Page 32 If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You must remove ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 33 To search for troubleshooting procedures and RETAIN tips, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1) Go to: http://www.lenovo.com/support.
Page 34: Undocumented Problems
Undocumented problems If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations...
Page 35: Chapter 5. Diagnostics
Messages are listed on the left side of the screen, and details about the selected message are displayed on the right side of the screen. To move from one entry to the next, use the Up Arrow (↑) and Down Arrow (↓) keys. © Lenovo 2009. Portions © IBM Corp. 2009.
Page 36: Viewing Event Logs Through The Setup Utility
Portable DSA, Installable DSA, or DSA Preboot or to download a DSA Preboot CD image, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Page 37 2. In the navigation pane, click Lenovo System x and BladeCenter Tools Center. 3. Expand Tools reference, expand Configuration tools, expand IPMI tools, and click IPMItool. For an overview of IPMI, go to http://publib.boulder.ibm.com/infocenter/systems/ index.jsp?topic=/liaai/ipmi/liaaiipmi.htm or complete the following steps: 1.
Page 38: Post Error Codes
1. Update the firmware (see “Updating the firmware” on page 267). 2. (Trained service technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 39 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 40 Invalid DIMM population for mirroring mode 1. If a fault LED is lit, resolve the failure. 2. Install the DIMMs in the correct sequence (see “Installing a memory module” on page 213). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 41 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 42 2. (Trained service technician only) Replace the system board. 3048005 Booted secondary (backup) server firmware Information only. The backup switch was used to boot image the secondary bank. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 43 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 44 IPMItool to clear the logs from the operating system. v When using the local console: 1. Run the Setup utility. 2. Select System Event Logs. 3. Select Clear System Event Log. 4. Restart the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 45 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 46: System-Event Log
An upper critical sensor Check the power-supply LED on high (upper critical) has asserted. going high has asserted. the Light Path diagnostics panel (see “Light path diagnostics” on page 77). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 47 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 48 (n = microprocessor number) compatible with each other (see “Installing a microprocessor and heat sink” on page 222 for information about microprocessor requirements). 2. (Trained service technician only) Replace the incompatible microprocessor. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 49 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 50 2. Make sure that the heat sink for microprocessor nis installed correctly. 3. (Trained service technician only) Replace microprocessor (n = microprocessor number) ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 51 1. Recover the server firmware POST Error. (Sensor = ABR Status) from the backup page (see (%1 = CIM_ComputerSystem. “Recovering from a Lenovo ElementName) ThinkServer Server Firmware update failure” on page 124). 2. Update the server firmware to the latest level.
Page 52 5. (Trained service technician only) Replace the system board. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 53 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 54 (n = power supply number) power-supply fan. 2. Replace power supply n. (n = power supply number) ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 55 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 56 4. Reinstall each device, one at a time, starting the server each time to isolate the failing device. 5. Replace the failing device. 6. (Trained service technician only) Replace the system board. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 57 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 58 2. Make sure that the fan connectors on the system board are not damaged. 3. Make sure that the fan cage is correctly installed. 4. Reseat the fan. 5. Replace the fan. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 59 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 60 LED. Note: You do not have to replace DIMMs by pairs. 3. Run the Setup utility to enable all the DIMMs. 4. Run the DSA memory test. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 61 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 62 4. Remove the adapter from slot 5. Replace the PCIe adapter. 6. Replace extender card n. (n = PCI slot number) ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 63 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 64 4. Remove both adapters. 5. Replace the PCIe adapter. 6. Replace the extender card. 7. (Trained service technician only) Replace the system board. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 65 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 66 No action; information only. %1 from %2 at IP address %3. logged in to the IMM. (%1 = user ID; %2 = ValueMap(CIM_ProtocolEndpoint. ProtocolIFType; %3 = IP address, xxx.xxx.xxx.xxx) ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 67 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 68 Ethernet over USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 69 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 70 5. Check the integrity of the installed operating system. IMM Test Alert Generated by %1. Info A user has generated a test No action; information only. (%1 = user ID) alert from the IMM. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 71 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 72: Troubleshooting Tables
(Trained service technician only) System board A DVD is not working correctly. 1. Clean the DVD. 2. Run the DVD drive diagnostic programs. 3. Reseat the DVD drive. 4. Replace the DVD drive. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 73: General Problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 74: Intermittent Problems
This can cause the server to overheat and shut down. 2. Check the system-event log or IMM log (see “Event logs” on page 27). 3. See “Solving undetermined problems” on page 126. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 75: Keyboard, Mouse, Or Pointing-Device Problems
Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 76: Memory Problems
DIMM, restarting the server after you reinstall each DIMM. Replace the failed DIMM. Repeat step 3 until you have tested all removed DIMMs. 4. (Trained service technician only) Replace the system board. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 77: Microprocessor Problems
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 78: Monitor Problems
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Page 79 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 80: Optional-Device Problems
Any external SCSI device is turned on. You must turn on an external SCSI device before you turn on the server. 4. Reseat the failing device. 5. Replace the failing device. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 81: Power Problems
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 82: Serial Port Problems
3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing serial device b. Serial cable c. (Trained service technician only) System board ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 83: Serverguide Problems
ServerGuide problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 84: Universal Serial Bus (Usb) Port Problems
Setup utility (see “Setup Utility menu choices” on page 252 for more information). 4. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 85: Light Path Diagnostics
Light path diagnostics Light path diagnostics is a system of LEDs on various external and internal components of the server. When an error occurs, LEDs are lit throughout the server. By viewing the LEDs in a particular order, you can often identify the source of the error.
Page 86 The following illustration shows the light path diagnostics panel LEDs that are visible through the bezel. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 87 Server processor bus Power supply Microprocessor PCI bus Microprocessor/memory configuration System board Memory Temperature System-event log Hard disk drive/RAID USB ports The following table lists the light path diagnostics LEDs, the problems that they indicate, and actions to solve the problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Page 88 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Power supply b. (Trained service technician only) Power-supply cage ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 89 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 90 POST detects a missing VRM.) Install a VRM for microprocessor 2 (see “Installing a voltage regulator module” on page 182). 4. Check the system error log for information indicating incompatible components. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 91 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 92 Look at the system service label on the top of the server, which gives an overview of internal components that correspond to the LEDs on the light path diagnostics panel. This information can often provide enough information to diagnose the error. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 93 3. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem. The following illustration shows the LEDs on the system board. PCI slot 1 error LED Battery error LED PCI slot 2 error LED...
Page 94 “Installing a microprocessor and heat sink” on a. (Trained service technician only) Failing page 222. microprocessor b. (Trained service technician only) System board ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 95 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 239 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 96: Remind Button
Remind mode until one of the following conditions occurs: v All known errors are corrected. v The server is restarted. v A new error occurs, causing the system-error LED to be lit again. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 97: Power-Supply Leds
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. ac power LED dc power LED Power error LED The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the system power LED on the operator information panel and suggested actions to correct the detected problems.
Page 98 LED is lit, replace the system board. Off or Faulty power Replace the power supply. Flashing supply Normal operation Power supply is Replace the power supply. faulty but still operational ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 99: Diagnostic Programs, Messages, And Error Codes
Diagnostic programs, messages, and error codes The diagnostic programs are the primary method of testing the major components of the server. As you run the diagnostic programs, text messages and error codes are displayed on the screen and are saved in the test log. A diagnostic text message or error code indicates that a problem has been detected;...
Page 100: Viewing The Test Log
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Message number Component Test State Description Action 089-000-xxx CPU Stress Pass CPU passed No action required. test stress test ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 101 (Trained service technician only) Microprocessor board b. (Trained service technician only) Microprocessor 9. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 089-802-xxx CPU Stress Aborted System 1.
Page 102 For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 103 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-803-xxx...
Page 104 For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 105 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-807-xxx...
Page 106 For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 107 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-811-xxx...
Page 108 For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 109 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-815-xxx...
Page 110 For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 111 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-819-xxx...
Page 112 For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 113 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 166-823-xxx...
Page 114 9. Reconnect the system to power and turn on the system. 10. Run the test again. 11. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 115 13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
Page 116 17. Reconnect the system to the power source and turn on the system. 18. Run the test again. 19. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 117 11. Reconnect the system to the power source and turn on the system. 12. Run the test again. 13. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
Page 118 13. Reconnect the system to the power source and turn on the system. 14. Run the test again. 15. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 119 For more information, see CBAR address “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 201-802-xxx Memory...
Page 120 For more information, see “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 121 DSA log in the Firmware/VPD section for this component. For more information, see “Updating the firmware” on page 267. 4. Run the test again. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 201-808-xxx...
Page 122 6. Run the memory diagnostics to identify the specific failing DIMM. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 123 2. Make sure that the DSA code is at the latest level. 3. Run the test again. 4. Run the standard memory test to validate all memory. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 202-901-xxx Memory...
Page 124 6. Run the test again. 7. Replace the CD/DVD drive. 8. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 125 6. Run the test again. 7. Replace the CD/DVD drive. 8. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 215-903-xxx Optical Drive Aborted Could not v Verify 1.
Page 126 Software for tape drives and libraries can be found at http://www.ibm.com/systems/ support/. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 127 5. Make sure that the firmware is at the latest level. Software for tape drives and libraries can be found at http://www.ibm.com/systems/ support/. 6. Run the test again. 7. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 264-904-000 Tape Drive...
Page 128 Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 129 Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. 405-903-xxx...
Page 130 Settings information in the DSA log to determine the physical location of the failing component. 5. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 131 Check the PCI Information and Network Settings information in the DSA log to determine the physical location of the failing component. 4. If the failure remains, go to the Lenovo Web site for more troubleshooting information at http://www.lenovo.com/support. Chapter 5. Diagnostics...
Page 132: Recovering From A Lenovo Thinkserver Server Firmware Update Failure
Recovering from a Lenovo ThinkServer Server Firmware update failure If power to the server is interrupted while you are updating the Lenovo ThinkServer Server Firmware, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1.
Page 133: Solving Power Problems
10. Disconnect all power cords and external cables. 11. Remove the side cover (see “Removing the left-side cover” on page 159). 12. Remove any adapters that impede access to jumper JP6. 13. Move jumper JP6 to back to pins 1 and 2 for normal operation. 14.
Page 134: Solving Undetermined Problems
The following minimum configuration is required for the server to start: v One microprocessor v One 1 GB DIMM v One power supply v Power cord v ServeRAID SAS adapter v System board assembly ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 135: Problem Determination Tips
Because of the variety of hardware and software combinations that you can encounter, use the following information to assist you in problem determination. If possible, have this information available when you request assistance from Lenovo. v Machine type and model...
Page 136 See Appendix A, “Getting help and technical assistance,” on page 275 for information about calling Lenovo for service. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 137: Chapter 6. Locating Server Controls And Connectors
Hard disk drive status LED (amber) System-information LED Hard disk drive activity LED (green) Operator information panel The following illustration shows the LEDs on the operator information panel on the front of the server. © Lenovo 2009. Portions © IBM Corp. 2009.
Page 138 When this LED is flashing rapidly, it indicates that there is activity on a hard disk drive. System locator (blue) Use this LED to visually locate the server among other servers. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 139: Easyled Diagnostics Panel
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
Page 140: Rear View
During typical operation, both the ac and dc-power LEDs are lit. For any other combination of LEDs, see “Power-supply LEDs” on page 141. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 141: System-Board Internal Connectors
ac-power LED: Each hot-swap power supply has an ac-power LED and a dc-power LED. When the ac-power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the ac and dc-power LEDs are lit.
Page 142 PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card. PCI-X 1 slot 7 PCI-X 2 slot 8 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 143: System-Board External Connectors
System-board external connectors The following illustration shows the external input/output connectors and the NMI button on the system board. Video port Serial port 10/100m RJ45 LAN connector NMI button USB ports GbE RJ45 LAN connectors System-board switches and jumpers The following illustration shows the SW6 switch and the jumpers on the system board.
Page 144 (Review the information in Chapter 2, “Safety information,” on page 5). 2. Any system-board switch or jumper blocks that are not shown in the illustrations in this document are reserved. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 145: System-Board Leds
System-board LEDs The following illustration shows the LEDs on the system board. PCI slot 1 error LED Battery error LED PCI slot 2 error LED System-board error LED PCI slot 3 error LED VRM fail LED HS heartbeat LED CPU 1 error LED PCI slot 4 error LED DIMMs 1 - 8 error LEDs (starting from the bottom)
Page 146 (Trained service technician only) Failing installing a microprocessor in the microprocessor Hardware Maintenance Manual. b. (Trained service technician only) System board ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 147 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by “(Trained service technician only),”...
Page 148 1. If the H8 heartbeat LED is blinking at a 1 Hz rate, power-off sequencing. no action is necessary. 2. (Trained service technician only) If the H8 heartbeat LED is not blinking, replace the system board. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 149: Sas Backplane Connectors
SAS backplane connectors The following illustration shows the connectors on the SAS backplane. Hard disk drive connectors Power connector Signal connector Configuration connector Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see the Hardware Maintenance Manual.
Page 150: Internal Leds, Connectors, And Jumpers
Internal LEDs, connectors, and jumpers The illustrations in this section show the LEDs, connectors, and jumpers on the internal boards. The illustrations might differ slightly from your hardware. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 151: System-Board Internal Connectors
System-board internal connectors The following illustration shows the internal connectors on the system board. Microprocessor 2 Wake on LAN System power Battery ADV power PCI Express x8 slot 7 Optical power PCI - 32 slot 6 Front panel PCI Express x8 slot 5 EasyLED diagnostics panel PCI Express x8 slot 4 USB tape...
Page 152 Fans 1, 2, and 3 DIMM 9 SATA 1 DIMM 16 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 153 The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows one additional PCI Express expansion slot that is available on the PCI Express extender card, if equipped. PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card, if equipped.
Page 154: System-Board Switches And Jumpers
(Review the information in Chapter 2, “Safety information,” on page 5.) 2. Any system-board switch or jumper blocks that are not shown in the illustrations in this document are reserved. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 155: System-Board Leds
System-board LEDs The following illustration shows the LEDs on the system board. PCI slot 1 error LED Battery error LED PCI slot 2 error LED System-board error LED PCI slot 3 error LED VRM fail LED HS heartbeat LED CPU 1 error LED PCI slot 4 error LED DIMMs 1 - 8 error LEDs (starting from the bottom)
Page 156: System-Board External Connectors
System-board external connectors The following illustration shows the external input/output connectors on the system board. Video port Serial port 10/100m RJ45 LAN connector NMI button USB ports GbE RJ45 LAN connectors ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 157: 2.5-Inch Hard Disk Drive Backplane Connectors
2.5-inch hard disk drive backplane connectors The following illustration shows the connectors on the 2.5-inch hard disk drive backplane. Hard disk drive connectors Power connector Signal connector Configuration connector Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the integrated management module (IMM) is shut down;...
Page 158: Turning Off The Server
The IMM can turn off the server as an automatic response to a critical system failure. v You can turn off the server through a request from the IMM. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 159: Chapter 7. Installing Optional Devices And Replacing Customer Replaceable Units
2.5-inch hot-swap drive DIMMs 2.5-inch drive cage assembly System board SAS/SATA 2.5-inch backplane Fan assembly Power-supply cage Hot-swap fan Power supply ServeRAID MR10i Power-supply filler ServeRAID BR10i Control panel assembly ServeRAID MR10is © Lenovo 2009. Portions © IBM Corp. 2009.
Page 160: Opening The Bezel
2. Using the supplied key, unlock the left-side cover and bezel. 3. Press on the left edge of the bezel, and rotate the left side of the bezel away from the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 161: Closing The Bezel
Closing the bezel Pull point To close the bezel, do the following: 1. Rotate the left side of the bezel toward the server to the closed position. 2. Lock the left-side cover, using the key that comes with the server. Chapter 7.
Page 162: Removing The Bezel
1. Read the safety information that begins on page 5. 2. Unlock the left-side side cover. Note: You must unlock the side cover to remove the bezel. 3. Open the bezel (see “Opening the bezel” on page 152). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 163 4. Press the retention tabs 1 on the hinge assembly toward each other and pull the hinge assembly out of the chassis. Note: The bezel will also disengage from the chassis hinges if you rotate the bezel beyond 180° or if excessive pressure is applied to the bezel. Do not be alarmed because this is how the bezel was designed.
Page 164: Installing The Bezel
Press in on the rear of the sliding hinge mount until it extends beyond the edge of the bezel and hold it in place. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 165: Opening The Bezel Media Door
b. Align the sliding hinge mount 1 with the hinge pin 2 on the hinge assembly 3 on the chassis. c. Press the sliding hinge mount against the hinge pin until the sliding hinge mount snaps onto the hinge pin. 4.
Page 166: Closing The Bezel Media Door
1. Swing the bezel media door closed and push it into the bezel to close it. 2. From inside of the top section of the bezel door, slide the blue tab down to lock the bezel media door. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 167: Removing The Left-Side Cover
Bezel media door Media door lock 3. Close the bezel (see “Closing the bezel” on page 153). Removing the left-side cover Important: Before you install optional hardware, make sure that the server is working correctly. If an operating system is installed, start the server, and make sure that the operating system starts.
Page 168: Installing The Left-Side Cover
DIMMs. To open the power-supply cage, do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 169 3. Press the release latch on the power supplies and filler panels and pull them out of the power-supply cage. Release latch Hot-swap power supply 4. Unlock and remove the left-side cover. 5. Pull up on the power-supply cage handle to unlock the cage; then, rotate the cage out until it stops.
Page 170: Closing The Power-Supply Cage
Power supply release tab Attention: Be sure to move the cables out of the way of the power supply cage before you start to move the cage back into the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 171 2. Carefully rotate the power-supply cage into the server chassis. The locating tabs on the power-supply cage must fit over the corresponding tabs on the front latch bracket. Power-supply cage handle Power-supply cage Power-supply cage front latch bracket Locating tabs Notch Locating tabs 3.
Page 172: Turning The Stabilizing Feet
2. Press in on the clips to hold the feet in place; then, pry the feet away from the server. In some cases, you might need a screwdriver to pry the feet from the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 173: Internal Cable Routing And Connectors
3. Reinstall the feet 1 in the opposite location. The tab on the feet should extend beyond the edge of the server. Internal cable routing and connectors You can install either an USB or a SATA tape drive in the server. The following illustration shows the internal cable routing and connectors for both the USB tape drive and the SATA tape drive.
Page 174 0-3. Cable for drives 4-7 Cable connector for drives 4-7 Cable for drives 0-3 Cable connector for drives 0-3 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 175 The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to 16 2.5-inch hard disk drives. The following illustration shows the cable connectors on the ServeRAID-BR10i controller. ServeRAID-BR10i controller Cable connector for drives 0 - 3 Cable connector for drives 4 - 7 Chapter 7.
Page 176 Cable connector for drives 0 - 3 The following illustration shows the cable connectors on the ServeRAID-MR10i controller. ServeRAID-MR10i controller Cable connector for drives 4 - 7 Cable connector for drives 0 -3 Battery ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 177 The following illustration shows the internal SAS power and signal cable routing from the hard disk drives to the connectors on the system board. SAS power cable connector B SAS power cable connector A The following illustration shows the internal SATA and power cable routing and the connectors from the DVD drive to the system board.
Page 178 Operator information panel cable connector Operator information panel cable The following illustration shows the internal cable routing and connectors from the EasyLED diagnostics panel to the system board. EasyLED cable connector EasyLED cable ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 179: Removing The Air Baffle
Removing the air baffle To remove the air baffle, do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices. 3. Disconnect all external cables and power cords. 4. Remove the left-side cover. 5.
Page 180: Installing The Air Baffle
177). 6. Install and lock the left-side cover. 7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 181: Removing The Fan-Cage Assembly
Removing the fan-cage assembly Fan cage assembly Fan cage assembly release buttons To remove the fan-cage assembly, do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.
Page 182: Installing The Fan-Cage Assembly
4. Turn the server on its side so that it is lying flat, with the side cover facing up. 5. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 159). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 183: Installing The Battery
6. Locate the battery on the system board (see “System-board internal connectors” on page 133). 7. Remove the battery: a. Use one finger to push the battery horizontally out of its socket, pushing it away from the socket. b. Lift and remove the battery from the socket. 8.
Page 184: Removing A Hot-Swap Power Supply
If you suspect a problem with one of these parts, contact a service technician. Note: If only one hot-swap power supply is installed in the server, you must turn off the server before removing the power supply. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 185: Installing A Hot-Swap Power Supply
To remove a hot-swap power supply, do the following: 1. Read the safety information Chapter 2, “Safety information,” on page 5. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to halt, which might result in the loss of data.
Page 186 4. Place the power supply into the power-supply cage and push it in until it locks into place. Note: If only one hot-swap power supply is installed in the server, a power-supply filler must be installed in the empty power bay. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 187: Installing Redundant Power Supply And Fans
5. Connect one end of the power cord for the new power supply into the connector on the back of the power supply; then, connect the other end of the power cord to a properly grounded electrical outlet. Note: If the server has been turned off, you must wait approximately 3 minutes after you connect the server power cord to an electrical outlet before the power-control button becomes active.
Page 188 LED on the top of the power supply is lit also. If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 235. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 189: Removing A Voltage Regulator Module
Removing a voltage regulator module Microprocessor 2 VRM Heat sink 2 VRM connector To remove a voltage regulator module (VRM), do the following: 1. Read the safety information (see Chapter 2, “Safety information,” on page 5). 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.
Page 190: Installing A Voltage Regulator Module
To remove the front adapter-retention bracket, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 191: Installing The Front Adapter-Retention Bracket
3. Unlock and remove the side cover (see “Removing the left-side cover” on page 159). 4. Open the front and rear adapter-retention brackets. 5. Remove all adapters and place the adapters on a static-protective surface (see “Removing an adapter” on page 186). Note: You might find it helpful to note where each adapter is installed before you remove the adapters.
Page 192: Removing The Rear Adapter Retention Bracket
7. If you are instructed to return the rear adapter-retention bracket, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 193: Installing The Rear Adapter Retention Bracket
Installing the rear adapter retention bracket Rear adapter retention bracket Hinge pins To install the rear adapter retention bracket, do the following: 1. Insert the bottom hinge point on the rear adapter retention bracket into the matching hole in the chassis; then, insert the top hinge point into the matching hole.
Page 194: Removing An Adapter
If you must change the switch or jumper settings on the adapter, follow the instructions that come with the adapter. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 195 v Avoid touching the components and gold-edge connectors on the adapter. v PCI slots 1 and 6 support half-length PCI adapters only. v PCI slots 2, 3, 4, and 5 support full-length and half-length PCI adapters. v The PCI Express extender card supports a full-length adapter. v The PCI-X extender card supports two full-length adapters.
Page 196 Attention: Incomplete insertion might cause damage to the system board or the adapter. 8. Connect any needed cables to the adapter. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 197: Removing The Dvd Drive
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 235. Removing the DVD drive To remove the DVD drive 1 , do the following: 1. Read the safety information that begins on page 5. 2.
Page 198: Installing A Dvd (Optical) Drive
9. Reconnect the external cables and power cords. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 235. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 199: Removing An Optional Tape Drive
Removing an optional tape drive EMC shield Tape drive To remove an optional tape drive, do the following: 1. Read the safety information that begins on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.
Page 200: Installing A Usb Or Sata Tape Drive
11. Open the power-supply cage (see “Opening the power-supply cage” on page 160 for more information). 12. Remove the air baffle (see “Removing the air baffle” on page 171 for more information). 13. Remove the fan-cage assembly. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 201 Fan-cage assembly release buttons Fan-cage assembly a. Press the fan-cage release latches on the top and bottom of the fan cage toward the sides of the server. The cage lifts slightly when the release latches are fully open. b. Grasp the cage and lift it out of the server. Chapter 7.
Page 202 20. Reinstall the power supplies (“Installing a hot-swap power supply” on page 177). 21. Replace the left-side cover; then, lock the side cover and bezel. 22. Reconnect the external cables and power cords. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 203: Removing The Usb Cable And Light Path Diagnostics Assembly
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 235. Removing the USB cable and light path diagnostics assembly Spring clips To remove the USB cable and light path diagnostics assembly from the server, complete the following steps: 1.
Page 204: Installing The Usb Cable And Light Path Diagnostics Assembly
Insert the connector into the mounting bracket; then, release the retaining clips. 3. Feed the light path diagnostics cable into the server through the opening in the front of the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 205: Removing A 2.5-Inch Hot-Swap Hard Disk Drive
4. Position the bottom of the USB cable and light path diagnostics assembly mounting bracket into the opening and rotate the top of the bracket toward the server until it clicks into place. 5. Connect the light path diagnostics cable to the system board. See “System-board internal connectors”...
Page 206: Installing A 2.5-Inch Hot-Swap Hard Disk Drive
(from right to left) and the bottom bays are 8 through 15 (from right to left) Bay 0 Bay 8 Bay 1 Bay 9 Bay 2 Bay 10 Bay 3 Bay 11 Bay 4 Bay 12 Bay 5 Bay 13 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 207 Bay 7 Bay 15 v For a list of supported optional devices for the server, see http://www.lenovo.com/thinkserver. v Inspect the drive and drive bay for signs of damage. v Make sure that the drive is correctly installed in the drive bay.
Page 208: Removing A 2.5-Inch Disk Drive Backplane
Latch Tabs Configuration cable connector SAS signal cable connector 2.5-inch hot-swap backplane Power cable connector Locator pin To remove a 2.5-inch hard disk drive backplane, complete the following steps. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 209 1. Read the safety information that begins on page and Chapter 2, “Safety information,” on page 5. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 159).
Page 210: Installing A 2.5-Inch Disk Drive Backplane
8. Install the air baffle (see “Installing the air baffle” on page 172). 9. Return the power-supply cage to its closed position (see “Closing the power-supply cage” on page 162). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 211 10. Install the power supplies (see “Installing a hot-swap power supply” on page 177). 11. Install and lock the left-side cover (see “Installing the left-side cover” on page 160). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server.
Page 212: Removing The 2.5-Inch Disk Drive Cage
11. Disconnect the cables from the 2.5-inch disk drive backplane. 12. Press both drive cage release latches inward; then, pull the drive cage out of the front of server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 213 13. Remove both of the backplanes from the 2.5-inch disk drive cage (see “Removing a 2.5-inch disk drive backplane” on page 200). 14. If you are instructed to return the 2.5-inch disk drive cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 214: Installing The 2.5-Inch Disk Drive Cage
10. Return the power-supply cage to its closed position (see “Closing the power-supply cage” on page 162). 11. Install the power supplies (see “Installing a hot-swap power supply” on page 177). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 215: Removing The Operator Information Panel Assembly
12. Install and lock the left-side cover (see “Installing the left-side cover” on page 160). 13. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the operator information panel assembly Release latch Control panel assembly To remove the operator information panel assembly, complete the following steps:...
Page 216: Installing The Operator Information Panel Assembly
7. Return the power-supply cage to its closed position (see “Opening the power-supply cage” on page 160). 8. Install the hot-swap power supply or power supplies (see “Installing a hot-swap power supply” on page 177). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 217: Removing An Extender Card
9. Close the bezel (see “Closing the bezel” on page 153). 10. Install and lock the left-side cover (see “Installing the left-side cover” on page 160). 11. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing an extender card Extender card retaining screws To remove an extender card, complete the following steps:...
Page 218 8. Pull the extender card out of the system-board connector. 9. If you are instructed to return the extender card, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 219: Installing An Extender Card
Installing an extender card Extender card retaining screws To install an extender card, complete the following steps: 1. Touch the static-protective package that contains the extender card to any unpainted metal surface on the server; then, remove the extender card from the package.
Page 220: Removing A Memory Module
10. Using your fingers, lift the DIMM out of the DIMM connector. 11. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 221: Installing A Memory Module
(SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/thinkserver and click the Options tab for a list of supported memory modules for the server. v At least one DIMM must be installed for each installed microprocessor for the server to operate, but three DIMMs per microprocessor improves server performance.
Page 222: Independent Channel Mode
The numbers within the boxes indicate the DIMM population sequence in pairs within the channels, and the numbers next to the boxes indicate the DIMM connectors within the channels. For example, the ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 223 following illustration shows that the first pair of DIMMs (indicated by ones (1) inside the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not used in memory-mirroring mode.
Page 224 When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 225 The following illustration shows how to install DIMMs on the system board. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
Page 226 15. Reconnect the power cords and external cables. If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 235. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 227: Removing A Hot-Swap Fan
Removing a hot-swap fan The server comes with three 120 mm x 38 mm hot-swap fans in the fan support bracket at the front of the server. The following instructions can be used to remove any hot-swap fan in the server. Hot-swap fan To remove a hot-swap fan, do the following: 1.
Page 228: Installing A Hot-Swap Fan
3. Carefully turn the server on its side so that it is lying flat, with the cover facing Attention: Do not allow the server to fall over. 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 159). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 229 5. Remove the power supply or power supplies from the power-supply cage (see “Removing a hot-swap power supply” on page 176). 6. Rotate the power-supply cage to its open position (see “Opening the power-supply cage” on page 160). 7. Remove the air baffle (see “Removing the air baffle” on page 171). 8.
Page 230: Installing A Microprocessor And Heat Sink
3. Select Servers and Storage from the Brand list. 4. From Family list, select ThinkServer TD200x, and click Continue. 5. Click System TD200x to display the matrix of downloadable files for the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 231 (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.lenovo.com/thinkserver. v To order additional microprocessor optional devices, contact your Lenovo marketing representative or authorized reseller. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
Page 232 Note: The microprocessor fits only one way on the socket. 5. Close the microprocessor bracket frame and hold it down; then, close the microprocessor retention latch and lock it securely in place. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 233 Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call Lenovo service to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal grease” on page 228.
Page 234 The retaining clips snap into the locked position when the VRM is seated in the connector. 8. Install the air baffle (see “Installing the air baffle” on page 172). ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 235 9. Return the power-supply cage to its closed position (see “Closing the power-supply cage” on page 162). 10. Install the power supplies (see “Installing a hot-swap power supply” on page 177). 11. Install and lock the left-side cover (see “Installing the left-side cover” on page 160).
Page 236: Thermal Grease
(0.22 mL) of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor as described in “Installing a microprocessor and heat sink” on page 222. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 237: Removing A Heat-Sink Retention Module
Removing a heat-sink retention module Alignment triangle To remove a heat-sink retention module, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 238: Installing A Heat-Sink Retention Module
7. Install and lock the left-side cover (see “Installing the left-side cover” on page 160). 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 239: Removing A Microprocessor Retention Module
Removing a microprocessor retention module To remove a microprocessor retention module, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3.
Page 240: Installing A Microprocessor Retention Module
7. Install and lock the left-side cover (see “Installing the left-side cover” on page 160). 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 241: Removing The System Board
Removing the system board Handle Release lever To remove the system board, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 242: Installing The System Board
Installing the system board Handle Release lever To install the system board, complete the following steps: ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 243: Completing The Installation
1. Touch the static-protective package that contains the system board to any unpainted metal surface on the server; then, remove the system board from the package. 2. Hold the system board by the handles and insert the system board into the chassis at an angle;...
Page 244: Connecting The Cables
The Setup Utility starts automatically so that you can save the new configuration settings. For more information, see Chapter 9, “Configuring the server,” on page 251. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 245 Some optional devices have device drivers that you must install. For information about installing device drivers, see the documentation that comes with each device. The server comes with at least one microprocessor. If more than one microprocessor is installed, the server can operate as a symmetric multiprocessing (SMP) server.
Page 246 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 247: Chapter 8. Parts Listing, Td200X Machine Types 3719, 3821, 3822, And 3823
Chapter 8. Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 The following replaceable components are available for the ThinkServer TD200x Types 3719, 3821, 3822, and 3823 servers. To check for an updated parts listing on the Web, complete the following steps: 1.
Page 248 Backplane (models CTO) 49Y4462 Fan, 120mm (models CTO) 44E4563 HS 120x38 Fan harness (models CTO) 46D1394 LSI MR-10i SAS/SATA Controller (models CTO) 43W4297 LSI BR-10i SAS/SATA Controller (models CTO) 44E8690 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 249: Chapter 8. Parts Listing, Td200X Machine Types 3719, 3821, 3822, And
Table 14. Parts listing, Type 3821 (continued) part number part number Index Description (Tier 1) (Tier 2) part number LSI -MR10is VAULT SAS/SATA Controller (models CTO) 44E8696 FOOT STATIONARY GBM (models CTO) 13N2985 Cable, 24 SATA Cable (models CTO) 25R5635 Cable, USB Cable (models CTO) 39Y9790 Cable, Easy LED Cable (models CTO)
Page 250 HS 120x38 Fan harness (models CTO) 46D1394 LSI MR-10i SAS/SATA Controller (models CTO) 43W4297 LSI BR-10i SAS/SATA Controller (models CTO) 44E8690 LSI -MR10is VAULT SAS/SATA Controller (models CTO) 44E8696 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 251: Chapter 8. Parts Listing, Td200X Machine Types 3719, 3821, 3822, And
Table 15. Parts listing, Type 3822 (continued) part number part number Index Description (Tier 1) (Tier 2) part number FOOT STATIONARY GBM (models CTO) 13N2985 Cable, 24 SATA Cable (models CTO) 25R5635 Cable, USB Cable (models CTO) 39Y9790 Cable, Easy LED Cable (models CTO) 46D1395 Cable, Pure Power Cable (models CTO) 46D1400...
Page 252 46D1394 LSI MR-10i SAS/SATA Controller (models CTO) 43W4297 LSI BR-10i SAS/SATA Controller (models CTO) 44E8690 LSI -MR10is VAULT SAS/SATA Controller (models CTO) 44E8696 FOOT STATIONARY GBM (models CTO) 13N2985 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 253: Chapter 8. Parts Listing, Td200X Machine Types 3719, 3821, 3822, And
Table 16. Parts listing, Type 3823 (continued) part number part number Index Description (Tier 1) (Tier 2) part number Cable, 24 SATA Cable (models CTO) 25R5635 Cable, USB Cable (models CTO) 39Y9790 Cable, Easy LED Cable (models CTO) 46D1395 Cable, Pure Power Cable (models CTO) 46D1400 Cable, Backplane Configuration Cable (models CTO) 46D1401...
Page 254 43W4297 LSI BR-10i SAS/SATA Controller (models CTO) 44E8690 LSI -MR10is VAULT SAS/SATA Controller (models CTO) 44E8696 FOOT STATIONARY GBM (models CTO) 13N2985 Cable, 24 SATA Cable (models CTO) 25R5635 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 255: Power Cords
Qlogic 10Gb SFP+ SR Optical Transce (models CTO) 42C1816 Power cords For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 256 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. Lenovo power cords for a specific country or region are usually available only in that country or region.
Page 257 Table 19. Power cords, Type 3822 (continued) Lenovo Power cord part number Used in these countries and regions 39M5165 Italy 2.8M (models CTO) 39M5172 Israel 2.8M (models CTO) 39M5081 US/Canada 2.8M (models CTO) 39M5219 Korea 2.8M (models CTO) 39M5199 Japan 2.8M (models CTO) 39M5068 Argentina 2.8M (models CTO)
Page 258 Korea 2.8M (models CTO) 39M5199 Japan 2.8M (models CTO) 39M5068 Argentina 2.8M (models CTO) 39M5226 India 2.8M (models CTO) 39M5179 Europe 2.8M (models CTO) 39M5233 Brazil 2.8M (models CTO) ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 259: Chapter 9. Configuring The Server
(before operating system is (after operating system is Server configuration installed) installed) ServeRAID-BR10i SAS/SATA LSI Utility (invoked from the MegaRAID Storage Manager Controller (LSI 1068) Setup Utility) (for monitoring storage only) installed © Lenovo 2009. Portions © IBM Corp. 2009.
Page 260: Using The Setup Utility
UUID, and the amount of installed memory. When you make configuration changes through other choices in the Setup ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 261 Utility, the changes are reflected in the system summary; you cannot change settings directly in the system summary. – Product Data Select this choice to view the system-board identifier, the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date.
Page 262 – System Event Log Select this choice to view the error messages in the system-event log. – Clear System Event Log Select this choice to clear the system-event log. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 263: Passwords
v User Security Select this choice to set, change, or clear passwords. See “Passwords” for more information. This choice is on the full and limited Setup Utility menu. – Set Power-on Password Select this choice to set or change a power-on password. For more information, see “Power-on password”...
Page 264 Start the Setup Utility and reset the power-on password. v Remove the battery from the server and then reinstall it. See the Hardware Maintenance Manual for instructions for removing the battery. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 265: Administrator Password
v Change the position of the power-on password switch (enable switch 2 of the system board switch block (SW6)) to bypass the power-on password check (see the following illustration). UEFI boot recovery jumper (JP6) Clear CMOS jumper (JP1) SW6 switch block Attention: Before you change any switch settings or moving any jumpers, turn off the server;...
Page 266: Using The Boot Selection Menu Program
To access: utility” on page 261 v ServeRAID-MR10i (WebBIOS) controller v Use UEFI Setup Utility. ServeRAID-MR10is v Press Ctrl + H at controller the WebBIOS prompt during startup. ServeRAID-MR10m controller ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 267: Using The Lsi Configuration Utility Program
In addition, you can download an LSI command-line configuration program from http://www.lenovo.com/support. When you are using the LSI Configuration Utility program to configure and manage arrays, consider the following information:...
Page 268 5. Continue to select drives, using the Spacebar or Minus (-) key, until you have selected all the drives for your array. 6. Press C to create the disk array. 7. Select Save changes then exit this menu to create the array. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 269: Using The Webbios Utility
8. Exit the Setup Utility. Using the WebBIOS utility The WebBIOS configuration utility enables you to create and manage RAID configurations on LSI SAS controllers. The WebBIOS utility resides in the SAS controller BIOS and operates independently of the operating system. The WebBIOS utility provides a configuration wizard to guide you through the configuration of virtual disks and physical arrays.
Page 270: Viewing And Changing Adapter Properties
Before you run an initialization, back up any data on the virtual disk that you want to save. All data on the virtual disk is lost when you initialize it. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 271: Using The Thinkserver Easystartup Dvd
If you did not receive a ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/support. The EasyStartup program has the following features:...
Page 272: Easystartup Overview
EasyStartup program v Use a short cut to configure RAID controllers based on a RAID response file that you previously created using the EasyStartup program ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 273 Confirm settings: This task enables you to review all of the information you provided. Save response file: This task gives you the option of saving the information on a diskette or USB device as a response file for future installations on similarly configured Lenovo servers. Chapter 9. Configuring the server...
Page 274: Installing Your Operating System Without Using Easystartup
Lenovo Support Web site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
Page 275: Updating The Firmware
Firmware Updater updates the server firmware in two steps, by updating system and adapter firmware and updating hard disk drive (HDD) firmware. To update your system, first go the Lenovo Support Web site and obtain the ISO file. 1. Go to: http://www.lenovo.com/support.
Page 276: Starting The Backup Server Firmware
Intelligent Platform Management Bus (IPMB) support v Invalid system configuration (CNFG) LED support v Serial redirect v Serial Over LAN (SOL) v Query power supply input power v PECI 2 support ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 277: Using The Remote Presence Capability And Blue-Screen Capture
v Power/Reset control (power-on, hard and soft shut down, hard and soft reset, schedule power control) v Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP, e-mail) v Operating system failure blue screen capture v Command line interface v Configuration save and restore v PCI configuration data v Boot sequence manipulation...
Page 278: Logging On To The Web Interface
IMM settings. The remote presence features provide enhanced systems-management capabilities. In addition, the ASU program provides limited settings for configuring the IPMI function in the IMM through the command-line interface. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 279: Installing Thinkserver Easymanage Software
You can install the ThinkServer EasyManage Core Server program from the ThinkServer EasyManage CD or you can download and install the program from http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage Core Server has been installed, you can use the ThinkServer EasyManage Agent installer to install the agent on other servers and clients on the network.
Page 280: Installing Windows 2003 Components On The Core Server
To install the Web Server Role (IIS), do the following: 1. Click Start -> Server Manager. 2. Under Roles Summary, click Add Roles. The Add Roles wizard appears. 3. Click Next. ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 281: Uninstalling The Landesk Software Agent
4. Select the checkbox next to Web Server (IIS). A dialog box displays the additional features that are required. 5. Click Add Required Features, then click Next. In the list of additional role services that can be installed, ensure that the follow are checked: v HTTP Redirection v Static Content v ASP.NET...
Page 282 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 283: Appendix A. Getting Help And Technical Assistance
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...
Page 284: Calling For Service
Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Page 285: Purchasing Additional Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo product service...
Page 286 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 287: Appendix B. Notices
Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 288: Trademarks
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...
Page 289: Product Recycling And Disposal
Lenovo recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de programas y servicios de devolución de productos, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
Page 290: Compliance With Republic Of Turkey Directive On The Restriction Of Hazardous Substances
Bu Lenovo ürünü, T.C. Çevre ve Orman Bakanlığı'nın “Elektrik ve Elektronik Eşyalarda Bazı Zararlı Maddelerin Kullanımının Sınırlandırılmasına Dair Yönetmelik (EEE)” direktiflerine uygundur. EEE Yönetmeliğ ine Uygundur. Recycling statements for Japan ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 291: Battery Return Program
The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local waste disposal facility. For Taiwan: Please recycle batteries.
Page 292: German Ordinance For Work Gloss Statement
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 293: Industry Canada Class A Emission Compliance Statement
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Lenovo option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
Page 294 Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
Page 295: Japan Voluntary Control Council For Interference (Vcci) Statement
Japan Voluntary Control Council for Interference (VCCI) statement Taiwan Class A warning statement People’s Republic of China Class A warning statement Korea Class A warning statement Appendix B. Notices...
Page 296 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 297: Index
USB cable and light path diagnostics the server 236 assembly 195, 196 cache 18 voltage regulator module 181 checkout procedure 21, 22 Class A electronic emission notice 284 closing bezel 153 closing power-supply cage 162 © Lenovo 2009. Portions © IBM Corp. 2009.
Page 298 209 monitor 70 heat-sink retention module 229 mouse, non-USB 67 microprocessor 220 optional devices 72 microprocessor retention module 231 pointing device, non-USB 67 operator information panel assembly 207 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 299 FRUs, removing (continued) installing (continued) system board 233 the redundant power and cooling option 179 USB cable and light path diagnostics assembly 196 USB or SATA tape drive 192 VRM 182 integrated functions 18 general problems 65 intermittent problems 66 getting help 275 IP address, obtaining for Web interface 269 gigabit Ethernet controller, configuring 266...
Page 300 EasyStartup 266 power-supply LEDs 141 NMI LED 81 power-supply LEDs and detected problems 142 noise emissions 18 Preboot diagnostics program 15 notes, important 280 problems CD-ROM, DVD-ROM drive 64 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 301 problems (continued) DIMM 68 scan order 187 Ethernet controller 125 SCSI Attached Disk Test 66 general 65 serial hard disk drive 65 port problems 74 IMM 38 serial connector 133 intermittent 66 server components 151 memory 68 server configuration, updating 251 microprocessor 69 server firmware, starting backup 268 monitor 70...
Page 302 70 video connector 133 viewing event logs 28 voltage regulator module installing 182 removing 181 failure LED 87, 139 installation 226 installing 182 LED 83 removing 181 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual...
Page 304 Part Number: XXXXXX Printed in USA (1P) P/N: XXXXXX...

Lenovo ThinkServer TD200x Hardware Maintenance Manual

Chapter 1. About this Manual

Chapter 2. Safety Information

Chapter 3. General Information

Chapter 4. General Checkout

Chapter 5. Diagnostics

Chapter 6. Locating Server Controls and Connectors

Chapter 7. Installing Optional Devices and Replacing Customer Replaceable Units

Chapter 8. Parts Listing, Td200X Machine Types 3719, 3821, 3822, and 3823

Chapter 9. Configuring the Server

Appendix A. Getting Help and Technical Assistance

Appendix B. Notices

Quick Links

Related Manuals for Lenovo ThinkServer TD200x

Summary of Contents for Lenovo ThinkServer TD200x