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LG 32SM5B Owner's Manual
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LG 32SM5B Owner's Manual

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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating the your set and retain it
for future reference.
32SM5B
32SM5KB
43SM5B
43SM5KB
49SM5B
49SM5KB
55SM5B
55SM5KB
65SM5B
65SM5KB
43SM3B
49SM3B
55SM3B
www.lg.com

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  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating the your set and retain it for future reference. 32SM5B 32SM5KB 43SM3B 43SM5B 43SM5KB 49SM3B 49SM5B 49SM5KB 55SM3B 55SM5B 55SM5KB 65SM5B 65SM5KB www.lg.com...

  • Page 2: Table Of Contents

    Connecting the Stand Connecting the Speakers Connecting the IR Sensor Portrait Layout Attaching and removing the LG Logo Bracket Installing on a Wall WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

  • Page 3: Important Precautions

    Important Precautions • Do not insert metal or other conductive materials into the product openings. Additionally, do not touch the power cable right after plugging into the wall input terminal. Please read these safety precautions carefully before using the product. ►...

  • Page 4: Precautions In Installing The Product

    • If you smell smoke or other odors or hear a strange sound from the to move. product unplug the power cord and contact LG Customer Service. ► If you drop the product, the damaged product can cause electric ►...

  • Page 5: Precautions In Using/Cleaning The Product

    ► Fire or electric shock can occur. ► Contact LG Customer Service for repair. • When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product.

  • Page 6: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

  • Page 7: Assembly And Preparation

    Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions. • SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (www.lgecommercial.com/supersign) and download the latest software for your model.

  • Page 8: Optional Accessories

    Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Screws Diameter 4.0 mm x Pitch 0.7 mm Stand Length Spacers...
  • Page 9 CD (Owner's Manual)/ Media Player Screws Cards MP500/ MP700 Media Player kit ( It may not be supported depending on the model.) Connecting Card Power Cord KT-OPSA Screws Cable (Easy Setup Guide) OPS kit KT-SP0 Pixel sensor kit NOTE • Cable holder/cable tie may not be available in some areas or for some models.

  • Page 10: Parts And Buttons

    Parts and Buttons Assembling the Memory Cover - The image may be different according to the Assemble the cover with a screw as illustrated to model. prevent the USB memory from theft. Buttons Changes the input source. Accesses the main menus, or saves your input and exits the menus.

  • Page 11: Connecting The Stand

    Connecting the Stand 43/49/55/65SM5* 43/49/55SM3B - For certain models only. - The image may be different according to the model. 32SM5*...

  • Page 12: Connecting The Speakers

    - For certain models only. organize the speaker cables. - The image may be different according to the model. Basic installation 32SM5B Connect an input signal cable before installing the speakers. Installation with OPS connected Mount the speakers by using screws as shown below.
  • Page 13 43/49/55/65SM5B 43/49/55SM3B NOTE • Please turn off the power before removing the cable. Connecting or removing the speaker Connect an input signal cable before installing cable while turned on may result in no sound. the speakers. Mount the speakers by using screws as shown below.

  • Page 14: Connecting The Ir Sensor

    Connecting the IR Sensor When you connect the cable to the product, the feature for receiving remote control signals is activated. Rotate the IR sensor according to the screen orientation (Landscape/Portrait). - The image may be different according to the model. Basic installation <Front>...

  • Page 15: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor counterclockwise 90 degrees (when facing the screen). Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www.kensington.

  • Page 16: Attaching And Removing The Lg Logo Bracket

    Using a screwdriver, remove the screw that secures a screwdriver, remove the screw that secures the LG Logo Bracket to the bottom rear of the the LG Logo Bracket to the bottom rear of the monitor.

  • Page 17: Installing On A Wall

    Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 18 Insert and tighten the eyebolts, or brackets and Securing the monitor to a wall (optional) bolts on the back of the monitor. (Procedure may differ depending on the model.) - If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. Mount the wall brackets with the bolts to the wall.

  • Page 19: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 20 Selects the Picture Mode. HOME Activates the Launcher. W.BAL Enters the White Balance menu. SETTINGS Accesses the main menus or saves your input and exit menus. S.MENU SuperSign menu key (Depending upon the model, this feature may not be supported.) Navigation Buttons Scrolls through menus or options.

  • Page 21: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.

  • Page 22: Using The Input List

    Using the Input List RGB -> HDMI -> DVI-D -> DISPLAYPORT -> OPS...

  • Page 23: Troubleshooting

    TROUBLESHOOTING No image is displayed Problem Action Is the product power cord connected? Check if the power cord is correctly plugged into the power outlet Does the Out of range message The signal from the PC (video card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 24 The audio function does not work. Problem Action No sound? See if the audio cable is connected properly. Adjust the volume. See if the sound is set properly. Sound is too dull. Select the appropriate equalizer sound. Sound is too low. Adjust the volume.
  • Page 25 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image. It is recommended that you change the screen at least once every 12 hours at the very minimum;...

  • Page 26: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution 1920 x 1080 @ 60 Hz - This may not be supported on some OS or graphic card types.
  • Page 27 32SM5B LCD screen Pixel pitch 0.36375 mm (H) x 0.36375 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 1.4 A Power consumption On Mode: 60 W Typ. Sleep Mode (RGB, DVI-D, HDMI): ≤ 1.0 W Sleep Mode(DISPLAYPORT): ≤ 0.5 W Off Mode: ≤...
  • Page 28 43SM5B LCD screen Pixel pitch 0.4902 mm (H) X 0.4902 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 0.9 A Power consumption On Mode: 75 W Typ. Sleep Mode (RGB, DVI-D, HDMI): ≤ 1.0W Sleep Mode(DISPLAYPORT): ≤ 0.5 W Off Mode: ≤...
  • Page 29 49SM5B LCD screen Pixel pitch 0.55926 mm (H) X 0.55926 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 1.0 A Power consumption On Mode: 85 W Typ. Sleep Mode (RGB, DVI-D, HDMI): ≤ 1.0 W Sleep Mode(DISPLAYPORT): ≤ 0.5 W Off Mode: ≤...
  • Page 30 55SM5B LCD screen Pixel pitch 0.630 mm (H) x 0.630 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 1.1 A Power consumption On Mode: 100 W Typ. Sleep Mode (RGB, DVI-D, HDMI): ≤ 1.0 W Sleep Mode(DISPLAYPORT): ≤ 0.5 W Off Mode: ≤...
  • Page 31 65SM5B LCD screen Pixel pitch 0.744 mm (H) x 0.744 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 1.4 A Power consumption On Mode: 120 W Typ. Sleep Mode (RGB, DVI-D, HDMI): ≤ 1.0 W Sleep Mode(DISPLAYPORT): ≤ 0.5 W Off Mode: ≤...
  • Page 32 RGB (PC) Support Mode HDMI / DISPLAYPORT / OPS (DTV) Support Mode Horizontal Vertical frequency Resolution frequency (kHz) (Hz) Horizontal Vertical frequency Resolution frequency (kHz) (Hz) 720 x 400 31.468 70.8 480/60p 31.5 640 x 480 31.469 59.94 576/50p 31.25 800 x 600 37.879 60.317...
  • Page 33 ENERGY STAR® is a set of power-saving guidelines issued by the U.S.Environmental Protection Agency (EPA). NOTE As an ENERGY STAR® Partner LGE U. S. A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Refer to 65SM5B and 65SM5KB are not certified with ENERGY STAR.gov for more information on the EPA’s ENERGY STAR.
  • Page 34 USER GUIDE MONITOR SIGNAGE WebOS Please read this manual carefully before operating the your set and retain it for future reference. www.lg.com...
  • Page 35 In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

  • Page 36: User Settings

    NOTE • The software-related contents may be changed without prior notice due to upgrade of the product functions. User Settings Main Menu Settings Picture Settings To Select Picture Mode Advanced Picture Picture Mode Settings Picture Mode Select the picture mode that is best suited to the video type. Vivid: adjusts the video image for a retail environment by enhancing the contrast, brightness, and •...
  • Page 37 To fine-tune the picture mode Advanced Picture Picture Mode Settings Customize Backlight: adjusts the brightness of the screen by controlling the LCD backlight. The closer the value is to • 100, the brighter the screen is. • Contrast: adjusts the difference between the light and dark areas of the picture. The closer the value is to 100, the greater the difference is.
  • Page 38 • Picture Options: customizes the picture options. Noise Reduction: Removes irregularly generated tiny dots for a clear picture. – – MPEG Noise Reduction: Reduces the noise produced while creating digital video signals. Black Level: Adjusts the black level of the picture to correct the brightness and contrast of the picture. –...
  • Page 39 To use the Energy Saving function Advanced Picture Energy Saving Reduces power consumption by adjusting peak screen brightness. Auto: adjusts the brightness of the monitor according to ambient light. (This feature is available only with • certain models.) • Off: disables the Energy Saving mode. Minimum/Medium/Maximum: uses the Energy Saving according to the Energy Saving level specified for •...

  • Page 40: Sound Settings

    Speaker: adjusts the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. From the default value, the closer the value is to -, the faster the sound output becomes, and the closer the value is to +, the slower the sound output becomes.

  • Page 41: Network Settings

    Network Settings To Set a Signage Monitor Name Advanced Network Signage Name You can set a name for Signage Monitor that will be used on the network by using the on-screen keyboard. To Set Your Wired Network Advanced Network Wired Connection (Ethernet) Connecting to a wired network: Connect your monitor to a local area network (LAN) via the LAN port, •...
  • Page 42 For details, contact your ISP. • LG is not responsible for any malfunction of the display and/or the Internet connection feature due to communication errors/malfunctions associated with your Internet connection, or other connected equipment.

  • Page 43: General Settings

    General Settings To configure the language Advanced General Menu Language Select one of the languages on the menu displayed on the screen. • Menu Language: sets a language for Signage. To set the time/date Advanced General Time & Date You can check or change the time. •...

  • Page 44: Entertainment

    ENTERTAINMENT Using My Media Connecting USB/SD Storage Devices Connect a USB storage device such as a USB flash memory, SD storage devices or an external hard drive to the display and use multimedia features. CAUTION Do not turn off the monitor or remove a USB storage device when the My Media screen is activated. This •...
  • Page 45 Tips for using USB/SD storage devices • Only a USB storage device can be recognized. • A USB device does not work effectively when it is connected via a USB hub. • A USB storage device using an automatic recognition program may not be recognized. •...

  • Page 46: Files Supported By My Media

    Files Supported by My Media Supported External Subtitle Format • *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX), *.dcs (DLP Cinema), *.dcs (DLP Cinema) To use Select Play, Photos/ Videos/ Music/ All • Play Selection: plays back selected content. To set FILTER, Photos/ Videos/ Music/ All •...
  • Page 47 Supported Internal Subtitle Format • FULL HD Video 1920 X 1080: XSUB (Supports internal subtitles generated from DivX6) Supported Video Codec Extension Codec .asf Videos VC-1 Simple and Main Profiles .wmv Audio WMA Standard, WMA 10 Professional .divx Videos DivX3.11, DivX4, DivX5, DivX6, XViD, H.264/AVC, Motion Jpeg, MPEG-4 Part2 .avi Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM, DTS...
  • Page 48 Supported Audio File File Format Item Information .MP3 Bit rate 32 Kbps to 320 Kbps Sample freq. 16 KHz to 48 KHz Support MPEG1, MPEG2, Layer2, Layer3 Supported Photo File File Format Format Item 2D (jpeg, jpg, JPEG Minimum : 64 x 64 jpe) Maximum: Normal Type: 15360 (W) x 8640 (H) / Progressive Type: 1920 (W) x 1440 Supported Files and Formats for Content (with SuperSign Manager)

  • Page 49: Viewing Videos

    Viewing Videos Play video files on display. All of the saved video files are shown in your display. To play video files on display Videos Tips for Playing Video Files • Some user-created subtitles may not work properly. • Some special characters in subtitles are not rendered. •...

  • Page 50: Viewing Photos

    Viewing Photos Settings The displays on the screen may differ from the You must register your product to play a DRM- model. protected DivX video. Viewing image files In order to register/deregister purchased or ® VOD rented DivX contents Photos Videos DivX®...

  • Page 51: Moving, Copying, Or Deleting A File

    Moving, Copying, or Deleting a SuperSign Contents File Plays stored files using the Export option in You can move, copy, or delete files. SuperSign Editor. To move, copy, or delete files To play back the stored files using the Export Devices option •...

  • Page 52: Local Contents Scheduler

    Local Contents Scheduler You can view or delete any scheduled playing To view detailed information about a created in MY MEDIA. scheduled playing To access Local Contents Scheduler Select Scheduled Playing • From list of the scheduled playing, select a specific scheduled playing and view its detailed information.

  • Page 53: Screen Share

    Run the Intel WiDi ( ) program on your laptop. Any nearby LG Signages supporting WiDi are detected. In the list of detected displays, select a Signage to connect to and then, click Connect. Enter the 8-digit PIN number (a) displayed on the Signage in the input field of your laptop (b) and click Continue.
  • Page 54 To select connection mode Listen Mode You can select between On and Off. If it is set to On, even when the app is not running, you can turn on a wireless connection feature such as WiDi or Miracast and select a display to connect the device and display.

  • Page 55: Picture Id Settings

    PICTURE ID Settings NOTE If PICTURE ID is set to 2, only the upper • PICTURE ID is used to change the settings of a right monitor, which has a Set ID of 2, can be specific set (display) using a single IR receiver for controlled by IR signals.

  • Page 56: Ir Codes

    IR CODES All models do not support the HDMI/USB function. Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button Remote control button Remote control button Energy Saving Remote control button INPUT Remote control button Remote control button Number Key 0...
  • Page 57 Code (Hex) Function Remarks TILE Remote control button EXIT Remote control button ID ON (RED) Remote control button ID OFF (GREEN) Remote control button YELLOW Remote control Button BLUE Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button W.BAL...

  • Page 58: To Control Multiple Products

    TO CONTROL MULTIPLE PRODUCTS Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting the Cable Connect the RS-232C cable as shown in the picture.

  • Page 59: Command Reference List

    Command Reference List COMMAND DATA (Hexadecimal) Power 00 to 01 Select input See Select Input Aspect Ratio See Aspect Ratio Energy Saving See Energy Saving Picture Mode See Picture Mode Contrast 00 to 64 Brightness 00 to 64 Sharpness 00 to 32 Color 00 to 64 Tint...
  • Page 60 COMMAND DATA (Hexadecimal) White Balance Red Offset 00 to 7F White Balance Green Offset 00 to 7F White Balance Blue Offset 00 to 7F Backlight 00 to 64 Screen off 00 to 01 Tile Mode 00 to FF Check Tile Mode Tile ID See Tile ID Natural Mode...

  • Page 61: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] * [Command1]: identifies between the factory setting and the user setting modes. * [Command2]: controls monitor sets. * [Set ID]: Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000(01H~3E8H) under Settings in the OSD menu.
  • Page 62 01. Power (Command: k a) 04. Energy Saving (Command: j q) Sets the Energy Saving. Controls the power on/off of the set. Transmission Transmission [j][q][ ][Set ID][ ][Data][Cr] [k][a][ ][Set ID][ ][Data][Cr] Data 00: Off Data 00: Off 01: Minimum 01: On 02: Medium Acknowledgement...
  • Page 63 07. Brightness (Command: k h) 10. Tint (Command: k j) Adjusts the screen brightness. Adjusts the screen tint. Transmission Transmission [k][h][ ][Set ID][ ][Data][Cr] [k][j][ ][Set ID][ ][Data][Cr] Data 00 to 64: Brightness 0 to 100 Data 00 to 64: Tint red 50 to green 50 Acknowledgement Acknowledgement [h][ ][Set ID][ ][OK/NG][Data][x]...
  • Page 64 13. Sound mode (Command: d y) 2. Setting the Auto time Selects a sound mode. Data1 00: Auto Transmission 01: Manual * To view the set value of the Auto time, enter “fa [Set ID] 00 ff”. [d][y][ ][Set ID][ ][Data][Cr] Acknowledgement Data 01: Standard...
  • Page 65 20. Off Timer (Repeat/Time) (Command: f e) 21. On timer (Repeat/Time) (Command: f d) Configures Off Timer (Repeat/Time) settings. Configures On Timer (Repeat/Time) settings. Transmission Transmission [f ][e][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] [f ][d][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] Data1 Data1 1.
  • Page 66 22. On Timer Input (Command: f u) 23. No Signal Power Off (15Min) (Command: f g) Select an external input for the current On Time setting and add Sets the monitor to enter Automatic Standby mode if there is a new schedule. no signal for 15 minutes.
  • Page 67 26. Reset (Command: f k) 29. Time Elapsed (Command: d l) Performs the Picture and Factory Reset functions. Checks the elapsed time. Transmission Transmission [d][l][ ][Set ID][ ][Data][Cr] [f ][k][ ][Set ID][ ][Data][Cr] Data FF: Read status Data 00: Picture Reset Acknowledgement 02: Initial Settings (factory reset) [l][ ][Set ID][ ][OK/NG][Data][x]...
  • Page 68 32. White balance red gain (Command: j m) 35. White Balance Red Offset (Command: s x) Adjusts the white balance red gain value. Adjusts the white balance red offset value. Transmission Transmission [j][m][ ][Set ID][ ][Data][Cr] [s][x][ ][Set ID][ ][Data][Cr] Data 00 to 7F: Red Offset 0 to 127 Data...
  • Page 69 38. Backlight (Command: m g) 41. Check Tile Mode (Command: d z) Adjusts the backlight brightness. Checks the tile mode. Transmission Transmission [d][z][ ][Set ID][ ][Data][Cr] [m][g][ ][Set ID][ ][Data][Cr] Data FF: checks the tile mode Data 00 to 64: Backlight 0 to 100 Acknowledgement Acknowledgement [g][][set ID][][OK/NG][Data][x]...
  • Page 70 44. DPM Select (Command: f j) 47. Fail Over Select (Command: m i) To set the DPM (Display Power Management) function. Selects an input mode for auto switch. Transmission Transmission [m][i][ ][Set ID][ ][Data][Cr] [f ][j][ ][Set ID][ ][Data][Cr] Data 00: Off Data 00: Off...
  • Page 71 49. IR Operation (Command: t p) 52. Check Screen (Command: t z) Configures the IR operation settings of the product. Sets Check Screen. Transmission Transmission [t][p][ ][Set ID][ ][Data][Cr] [t][z][ ][Set ID][ ][Data][Cr] Data 00: locks off all of the keys Data 00: Off 01: locks on all of the keys except the Power key...
  • Page 72 * If Data1 is 81, 55. PM Mode (Command: s n, 0c) Data2 : DNS address Selects the desired PM mode option. FF: Views the temporary DNS address. Transmission * If Data1 is 82, [s][n][ ][Set ID][ ][0c][ ][Data][Cr] Data2 80: Applies the temporarily saved IP mode (Auto/ Manual), subnet mask, and gateway.
  • Page 73 60. V Position (Command: f r) 63. Wake On LAN (Command: f w) Adjusts the vertical position of the screen. This feature only Selects the desired Wake On LAN option. works when the Tile Mode is set to Off. Transmission * The operational range varies depending on the RGB input [f ][w][ ][Set ID][ ][Data][Cr] resolution.
  • Page 74 66. Reset to Initial Settings (Command: t n) Enables/disables the Reset to Initial settings. Transmission [t][n][ ][Set ID][ ][Data] [Cr] Data 00: Disables the settings. 01: Enables the settings. Acknowledgement [n][ ][Set ID][ ][OK/NG][Data] [x] * It may not be supported depending on the model. 67.

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