• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) This model provides the ability for a customer to configure a Lenovo solution from a web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model and 2-character country code.
20AA0009UK). FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display (LCD), and memory module.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows notification area indicates that the battery is not charging, remove the battery and let it return to room temperature. 3. Reinstall the battery. If the battery is still not charging, replace the battery pack. 4.
“Symptom-to-FRU index” on page 37 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next. If you do not agree with the terms and conditions, follow the instructions on the screen.
Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen. Note: Ensure that your computer is connected to ac power during the recovery process. Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image.
Using recovery media If you cannot start your computer, or if you cannot start the Windows recovery image on your computer, use recovery media to recover your computer. To use recovery media, do the following: Note: Ensure that your computer is connected to ac power. 1.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive, hybrid drive, or solid-state drive with a scheduled fee.
7. Type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice. 8. Press F10. 9. Press F10 to save changes and exit the ThinkPad Setup program. The user hard disk password and the master hard disk password have been removed.
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk drive, hybrid drive, or solid-state drive. • The system is powered off. Note: If the computer enters the hibernation mode while it is docked to the docking station or the port replicator, do not undock it before resuming normal operation.
Numeric error codes Table 2. Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task— Checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
Thermal sensing error. Replace the system board. This system does not support batteries that are not Replace the battery. genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the...
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
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Table 7. Status indicators (continued) Indicator Meaning Blinking three times: The computer is initially connected to power. System status indicator On: The computer is in use. Off: The computer is off or in hibernation mode. Slow blinking: The computer is in sleep mode. Fast blinking: The computer is entering sleep or hibernation mode.
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Table 8. Function keys (continued) Function key and key Description combination Press Fn+Esc to enable or disable the Fn Lock function and switch between default mode and legacy mode of using the function keys. • When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode). To initiate the special function of each function key, press the corresponding function key directly.
Rear view Security-lock slot Always on USB connector ac power connector Media card reader slot Lenovo OneLink connector Built-in stereo speaker (left) Bottom view M.2 solid-state drive or wireless WAN card Battery pack Emergency reset hole Hard disk drive, hybrid drive, or solid-state drive...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs Table 9. Major FRUs FRU descriptions Self-service Optional service LCD unit Keyboard bezel assembly with keyboard Power-button card Fingerprint reader assembly (on some models) Thermal fan assembly System board Coin-cell battery Speaker assembly Hard disk drive, hybrid drive, or solid-state drive Hard disk drive card, hybrid drive card, or solid-state drive card Hall sensor Base cover assembly...
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Table 9. Major FRUs (continued) FRU descriptions Self-service Optional service M.2 solid-state drive or wireless WAN card Memory module Near Field Communication card Media card reader DC-in card Lenovo OneLink connector cover TrackPoint cap Chapter 7 Locations...
For models with touch panel Table 11. LCD FRUs No. FRU descriptions Self-service Optional service LCD panel Camera and microphone combo card LCD Hinge kit Wireless LAN antenna kit LCD rear cover assembly LCD cable assembly Touch control board LCD bezel caps LCD bezel screw caps LCD hinge cap Miscellaneous parts and other FRUs...
Table 12. Miscellaneous part (continued) FRU descriptions Self-service Optional service Lenovo OneLink connector cover Series name label Table 13. Other FRUs FRU descriptions Self-service Optional service ac power adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance key. Note: Only an authorized Lenovo service technician can access the above Web site.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
1010 Lenovo OneLink connector cover Removal steps of the Lenovo OneLink connector cover Remove the connector cover as shown in the following illustration. Note: Ensure that you reattach the connector cover to the Lenovo OneLink connector after finishing the servicing. 1020 Base cover...
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Step Screw (quantity) Color Torque M2 × 5 mm, flat-head, nylon-coated (6) Black 0.181 Nm (1.85 kgf-cm) M2 × 8 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
“1020 Base cover” on page 60 Important notices for replacing a battery pack Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Hardware Maintenance Manual...
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The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
When installing: Ensure that the connectors are attached firmly and the cables are routed as shown in the following illustration. 1040 Hard disk drive, hybrid drive, or solid-state drive For access, remove this FRU: • “1020 Base cover” on page 60 Attention: •...
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Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the hard disk drive, hybrid drive, or solid-state drive is firmly attached. Removal steps of the hard disk drive bracket, hybrid drive bracket, or solid-state drive bracket Chapter 9 Removing or replacing a FRU...
Step Screw (quantity) Color Torque 0.392 Nm M3 × 3 mm, flat-head, nylon-coated (4) Silver (4.0 kgf-cm) 1050 Memory module For access, remove this FRU: • “1020 Base cover” on page 60 Removal steps of the memory module Note: The memory-upgrade slot is available on some models.
When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily. 1060 Wireless LAN card For access, remove this FRU: •...
• Ensure that you partition the M.2 solid-state drive after installing it on the computer you are servicing. Otherwise, the M.2 solid-state drive will not function correctly. For instructions on how to partition an M.2 solid-state drive, go to: http://www.lenovo.com/support/msata-fru Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
Removal steps of the WAN card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1080 Near Field Communication card For access, remove this FRU: • “1020 Base cover” on page 60 •...
Removal steps of the Near Field Communication card 1090 Coin-cell battery For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1030 Battery pack” on page 62 DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode.
Removal steps of the coin-cell battery When installing: Ensure that the coin-cell battery connector is attached firmly. 1100 Hard disk drive card, , hybrid drive card, or solid-state drive card For access, remove these FRUs: • “1020 Base cover” on page 60 •...
1110 Thermal fan assembly For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1060 Wireless LAN card” on page 67 Removal steps of the thermal fan assembly 1. Detach the connector . Then loosen the screws in ascending alphabetical order ( ) as illustrated.
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When installing: • Always wear fingerstalls when handling the thermal fan assembly. Do not touch or hold any part of the thermal fan assembly with bare fingers. • Before you attach the thermal fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations.
• Do not shake or drop the thermal fan assembly. • Ensure that the fan connector is attached firmly. • Replace the thermal fan assembly if you observe the following: – The cover of the thermal fan assembly is deformed or damaged. –...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) 1130 Speaker assembly For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1040 Hard disk drive, hybrid drive, or solid-state drive” on page 64 •...
1140 Fingerprint reader assembly For access, remove these FRUs: • “1020 Base cover” on page 60 • “1040 Hard disk drive, hybrid drive, or solid-state drive” on page 64 • “1030 Battery pack” on page 62 • “1100 Hard disk drive card, , hybrid drive card, or solid-state drive card” on page 72 •...
1150 Media card reader For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1040 Hard disk drive, hybrid drive, or solid-state drive” on page 64 • “1030 Battery pack” on page 62 • “1100 Hard disk drive card, , hybrid drive card, or solid-state drive card” on page 72 •...
Ensure that the cables are routed as shown in the following illustration. 1160 DC-in card For access, remove these FRUs in order: • “1010 Lenovo OneLink connector cover” on page 60 • “1020 Base cover” on page 60 • “1060 Wireless LAN card” on page 67 •...
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Step Screw (quantity) Color Torque M2.0 × 5 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) M2.5 × 5 mm, flat-head, nylon-coated (6) Black 0.392 Nm (4.0 kgf-cm) Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) 1170 System board Important notices for handling the system board When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied.
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• “1130 Speaker assembly” on page 76 • “1160 DC-in card” on page 79 • “1180 LCD unit” on page 84 Attention: The following components soldered on the top side of the system board is extremely sensitive. When you service the system board, avoid any kind of rough handling. Microprocessor Graphics Processing Unit (GPU) For models with an integrated thermal module...
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Removal steps of the system board When installing: Ensure that the connectors are attached firmly to the system board. Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (5) Black 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
1180 LCD unit For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1060 Wireless LAN card” on page 67 Removal steps of the LCD unit When installing: Ensure that the connectors are attached firmly. Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque 0.181 Nm M2.0 × 5 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) M2.5 × 5 mm, flat-head, nylon-coated (6) Black 0.392 Nm (4.0 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Ensure that you route the cables firmly and tape up in the proper positions. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1190 Power-button card For access, remove these FRUs: •...
Ensure that the connector is attached firmly. Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1200 Keyboard bezel assembly with keyboard For access, remove these FRUs in order: • “1020 Base cover” on page 60 •...
Removal steps of the keyboard bezel assembly with keyboard For models with non-touch panel 2010 LCD bezel assembly Removal step of the LCD bezel assembly Hardware Maintenance Manual...
When installing: Ensure that all the latches are attached firmly. 2020 LCD hinge cap For access, remove these FRUs in order: • “2010 LCD bezel assembly” on page 88 Removal steps of the LCD hinge cap Step Screw (quantity) Color Torque M2 ×...
2030 LCD panel For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1060 Wireless LAN card” on page 67 • “1180 LCD unit” on page 84 • “2010 LCD bezel assembly” on page 88 •...
When installing: Ensure that the LCD connector is attached firmly. 2040 Hinge kit For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1060 Wireless LAN card” on page 67 • “1180 LCD unit” on page 84 •...
2050 Integrated camera and microphone combo card For access, remove these FRUs in order: • “2010 LCD bezel assembly” on page 88 Removal steps of the integrated camera and microphone combo card When installing: Ensure that the connector is attached firmly. Hardware Maintenance Manual...
2060 Wireless WAN antenna kit 2070 LCD cable assembly For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1060 Wireless LAN card” on page 67 • “1180 LCD unit” on page 84 • “2010 LCD bezel assembly” on page 88 •...
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• “2010 LCD bezel assembly” on page 88 • “2020 LCD hinge cap” on page 89 • “2030 LCD panel” on page 90 • “2040 Hinge kit” on page 91 Removal steps of the wireless LAN antenna kit and LCD rear cover assembly Step Screw (quantity) Color...
Antenna locations Wireless LAN auxiliary antenna (black) Wireless LAN main antenna (gray) For models with touch panel 2010 LCD bezel assembly For access, remove these FRUs in order: • “1020 Base cover” on page 60 • “1060 Wireless LAN card” on page 67 •...
Step Screw Cap Screw (quantity) Color Torque Black 0.181 Nm M2 x 3.5 mm, wafer-head, nylon-coated (2) (1.85 kgf-cm) When installing: Ensure that all the latches are attached firmly. 2020 LCD hinge cap For access, remove these FRUs in order: •...
Removal steps of the LCD panel Step Screw (quantity) Color Torque M2 × 3.5 mm, wafer-head, nylon-coated (3) Silver 0.181 Nm (1.85 kgf-cm) 2040 LCD hinges For access, remove these FRUs in order: • “1020 Base cover” on page 60 Chapter 9 Removing or replacing a FRU...
• “1060 Wireless LAN card” on page 67 • “1180 LCD unit” on page 84 • “2010 LCD bezel assembly” on page 95 • “2020 LCD hinge cap” on page 89 • “2030 Touch control board and LCD panel” on page 96 Removal steps of the LCD hinges Torque Step...
Removal steps of the integrated camera and microphone assembly When installing: Ensure that the connector is attached firmly. 2060 Wireless antenna assembly, LCD cable, and LCD rear cover assembly For access, remove these FRUs in order: • “1020 Base cover” on page 60 •...
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Removal steps of the LCD cable Removal steps of the wireless antenna assembly Hardware Maintenance Manual...
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Torque Step Screw (quantity) Color M2 × 3.5 mm, wafer-head, nylon-coated (2) Black 0.392 Nm (4.00 kgf-cm) Antenna locations Wireless LAN main antenna (black) Wireless LAN auxiliary antenna (gray) Chapter 9 Removing or replacing a FRU...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
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Abbreviation Term Platform Controller Hub POST Power-on self-test Random Access Memory Radio frequency RFID Radio-frequency identification Ring indicator Registered jack SATA Serial Advanced Technology Attachment Subscriber Identity Module Supervisor password TFTs Thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID Universally Unique Identifier VRAM...
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Part Number: SP40A26465_01 Printed in China (1P) P/N: SP40A26465_01 *1PSP40A26465_01*...