8 JOB STATUS
Error code
2D66
2D67
2D68
2DA8
2DC0
2DC1
Store to e-Filing
2B10
2B11
2B20
2B21
2B30
2B31
2B32
2B50
2B51
2B90
2BA0
2BB0
2BB1
2BC0
2BC1
2B60
310
Error Code
Problem
Failed to process your
Delete the data in the local storage folder in the equipment and
job. Insufficient stor-
retry the scan.
age space.
FTP service is not
Ask your administrator whether the FTP service is configured
available.
correctly.
File sharing service is
Ask your administrator whether the SMB protocol is enabled.
not available.
The HDD is running
Delete the unnecessary data in HDD.
out of capacity for the
shared folder.
Job canceled.
Job was canceled.
Power failure
Make sure that the power cable is connected properly and it is
occurred.
inserted securely. Resend the job.
There was no applica-
Turn the power OFF and then back ON. Retry the scan. If the
ble job.
error still occurs, contact your service representative.
Job status failed.
Turn the power OFF and then back ON. Retry the scan. If the
error still occurs, contact your service representative.
Failed to access file
Turn the power OFF and then back ON. Retry the scan. If the
error still occurs, contact your service representative.
Message size
Fragment the message into several smaller-sized ones and
exceeded limit or
send them again.
maximum size
Insufficient disk space
Delete unnecessary documents in e-Filing and try again.
Failed to access e-Fil-
Make sure that the specified e-Filing or folder exists. (If not, this
ing
error would not occur.). Turn the power OFF and then back ON.
Delete the specified e-Filing or folder and reset them. Retry the
job in error. If the specified e-Filing or folder cannot be deleted,
contact your service representative.
Failed to print e-Filing
Make sure that the specified document exists. (If not, this error
document
would not occur.).Turn the power OFF and then back ON.
Delete the specified document. If the specified document cannot
be deleted, contact your service representative.
Failed to process
Turn the power OFF and then back ON. Retry the scan. If the
image
error still occurs, contact your service representative.
Failed to process print
Make sure that the Function List can be printed out. Retry the
image
print. If the error still occurs, contact your service representative.
Insufficient memory
Turn the power OFF and then back ON. Retry the scan. If the
error still occurs, contact your service representative.
Invalid box password
Make sure that the password is correct and retry the scan, or
specified
reset the password and retry the scan. When this error occurs
for the print of the data in the e-Filing, perform the print with the
administrator's password. If the recovery is still not completed or
in case of invalid password for the operation other than printing
(opening the file, etc.), contact your service representative.
Job canceled.
Job was canceled by the user.
Power failure
Make sure that the power cable is connected properly and it is
occurred.
inserted securely.
System fatal error
Turn the power OFF and then back ON. Retry the print. If the
error still occurs, contact your service representative.
Failed to acquire
Ask your administrator if the e-Filing function is enabled. Retry
resource
the job in error. If the error still occurs, turn the power OFF and
then back ON. And then retry the job in error.
The folder was
Check the folder to be made.
renamed. A folder of
the same name
already existed.
What to do