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SPA 504G
Cisco SPA 504G Manuals
Manuals and User Guides for Cisco SPA 504G. We have
6
Cisco SPA 504G manuals available for free PDF download: Administration Manual, User Manual, Quick Start Manual
Cisco SPA 504G Administration Manual (276 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.78 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
13
Overview of the Phones
13
Cisco SPA500S Attendant Console
14
Network Configurations
15
Cisco SPA9000 Voice System
16
Cisco Unified Communications 500 Series for Small Business
17
Other SIP IP PBX Call Control Systems
17
Prerequisites
17
Upgrading Firmware
18
Determining the Current Firmware Version
18
Determining Your IP Address
19
Downloading the Firmware
20
Installing the Firmware
21
Using the Web Administration User Interface
22
Accessing Administrative Options
24
Understanding Administrator and User Views
24
Roadmap to Web UI Features
25
Understanding Basic and Advanced Views
25
Using the Web Administration Tabs
25
Viewing Phone Information
28
Using IVR on the SPA501G IP Phone
28
Chapter 2: Configuring Lines and Extensions
31
Configuring Lines
31
Shared Line Appearances
31
Configuring a Line
32
Configuring Shared Line Appearance
33
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA500 Series IP Phone
34
Configuring Call Pickup and Busy Lamp Field
34
Configuring Speed Dial
36
Configuring Unused Line Keys to Access Services (SPA525G)
38
Configuring Line Key LED Patterns on the Cisco SPA500 Series IP Phone
39
Configuring Extensions
42
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
43
Configuring Phone Information and Display Settings
43
Configuring Internal Voice Mail for each Extension (When Using SPA400 for Voice Mail)
44
Configuring the Phone Name
44
Configuring Voice Mail
44
Customizing the Startup Screen
45
Changing the Display Background (SPA500 Series)
46
Configuring the Screen Saver
48
Configuring the LCD Contrast
49
Configuring Back Light Settings (SPA525G)
50
Configuring Linksys Key System Parameters
51
Enabling Call Features
51
Enabling Anonymous Call and Caller ID Blocking
52
Enabling Automatic Call Distribution (ACD)
52
Enabling Call Back
53
Enabling Call Park and Call Pickup
53
Enabling Call Transfer and Call Forwarding
54
Enabling Call Waiting
54
Enabling Conferencing
55
Enabling Dial Assistance
55
Enabling Do Not Disturb
55
Enabling the Missed Call Shortcut
56
Logging Missed Calls (SPA500 Series)
56
Enabling Paging (Intercom)
57
Group Paging (Limited to Specific Models; See Below)
57
Single Page
57
Configuring a Phone to Automatically Accept Pages
58
Configuring Paging Groups
58
Enabling Secure Call
59
Enabling Service Announcements
59
Configuring Phone Features
60
Configuring Ring Tones
60
Configuring the Message Waiting Indicator
60
Configuring On-Demand Ring Tones (SPA525G)
62
Creating and Uploading Ring Tones Using the Ring Tone Utility (SPA50XG Only)
62
User-Created MP3 Ring Tones (SPA525G)
62
Assigning a Ring Tone to an Extension
64
Configuring RSS Newsfeeds on the SPA525G IP Phone
65
Configuring Audio Input Gain (SPA500 Series)
66
Configuring Audio Settings
66
Enabling Bluetooth (SPA525G Only)
67
Enabling Wireless (SPA525G Only)
67
Enabling SMS Messaging
68
Enabling the Web Server
69
Configuring Lightweight Directory Access Protocol (LDAP) for the SPA500 Series
70
Configuring Broadsoft Settings (SPA525G)
74
Configuring Broadsoft Directory
74
Configuring Synchronization of Do Not Disturb and Call Forward
75
Configuring XML Services (SPA525G)
76
Configuring Music on Hold
77
Configuring Extension Mobility with a Broadsoft Server
78
Chapter 4: Configuring SIP, SPCP, and NAT
79
Session Initiation Protocol and Cisco IP Phones
79
SIP over TCP
80
Configuring Survivable Remote Site Telephony (SRST) Support
81
RFC3311 Support
81
SIP Proxy Redundancy
81
Configuring SIP
82
Configuring SIP Parameters
82
Configuring SIP Timer Values
85
Configuring Response Status Code Handling
88
Configuring RTP Parameters
89
Configuring SDP Payload Types
90
Configuring SIP Settings for Extensions
93
Configuring a SIP Proxy Server
97
Configuring Subscriber Information Parameters
100
Configuring SPCP on the SPA525G
101
Configuring SPCP on the SPA50XG
102
Network Address Translation (NAT) and Cisco IP Phones
102
Configuring NAT Mapping with a Static IP Address
103
NAT Mapping with Session Border Controller
103
NAT Mapping with SIP-ALG Router
103
Configuring NAT Mapping with STUN
104
Determining Whether the Router Uses Symmetric or Asymmetric NAT
106
Chapter 5: Configuring Security, Quality, and Network Features
108
Setting Security Features
108
SIP Initial INVITE and MWI Challenge
108
SIP over TLS
109
SRTP and Securing Calls
110
Secure Call Indication Tone
111
Ensuring Voice Quality
111
Supported Codecs
112
Bandwidth Requirements
113
Factors Affecting Voice Quality
114
Configuring Voice Codecs
116
Configuring Domain and Internet Settings
119
Configuring DHCP, Static IP, and Pppoe Information
119
Configuring Restricted Access Domains
119
Setting a Static IP Address
121
Configuring Pppoe Settings
122
Setting Optional Network Parameters
122
Configuring VLAN Settings
124
Using the IP Phones in a VLAN
124
6 Provisioning Basics
126
Chapter 6: Provisioning Basics
126
Provisioning Capabilities
127
Provisioning Configuration from Phone Keypad
127
IP Phone Configuration Profiles
129
Obtaining the SPC Tool
130
General Purpose Parameters
131
Sample Configuration File
131
Upgrading, Resyncing, and Rebooting Phones
132
Firmware Upgrade Parameters
133
Resyncing a Phone
134
Rebooting a Phone
135
Redundant Provisioning Servers
135
Retail Provisioning
135
Automatic In-House Preprovisioning
136
Configuration Access Control
137
Using HTTPS
137
Client Certificates
138
Server Certificates
138
Obtaining a Server Certificate
139
7 Configuring Regional Parameters and Supplementary Services
140
Chapter 7: Configuring Regional Parameters and Supplementary Services
140
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
141
Example 1: Normal Ring
141
Example 2: Distinctive Ring (Short,Short,Short,Long)
141
Example 1: Dial Tone
142
Example 3: SIT Tone
142
Example 1: SIT Tone
143
Call Progress Tones
144
Distinctive Ring Patterns
144
Control Timer Values (Sec)
145
Configuring Supplementary Services (Star Codes)
146
Entering Star Code Values
146
Activating or Deactivating Supplementary Services
151
Vertical Service Announcement Codes (SPA500 Series)
151
Bonus Services Announcement Description
152
Outbound Call Codec Selection Codes
153
Miscellaneous Parameters
154
DTMF Parameters
154
Localizing Your IP Phone
155
Managing the Time and Date
156
Configuring Daylight Savings Time
157
Daylight Saving Time Examples
158
Selecting a Display Language
158
Creating a Dictionary Server Script
160
Chapter 8: Configuring Dial Plans
161
About Dial Plans
161
Table of Contents
162
Digit Sequences
163
Digit Sequence Examples
165
Acceptance and Transmission of the Dialed Digits
167
Dial Plan Timer (Off-Hook Timer)
168
Syntax for the Dial Plan Timer
168
Interdigit Long Timer (Incomplete Entry Timer)
169
Syntax for the Interdigit Long Timer
169
Interdigit Short Timer (Complete Entry Timer)
170
Syntax for the Interdigit Short Timer
170
Editing Dial Plans on the IP Phone
171
Resetting the Control Timers
172
9 Configuring the Cisco Spa500S Attendant Console
173
Chapter 9: Configuring the Cisco SPA500S Attendant Console
173
Cisco SPA500S Features
174
Setting up the Cisco SPA500S Attendant Console
175
Configuring the Broadsoft Server for the Cisco SPA500S
176
Configuring the SPA9000 for the Cisco SPA500S
176
Configuring the Asterisk Server for the Cisco SPA500S
177
Configuring the Cisco SPA500S
178
Unit/Key Configuration Scripts
179
Assigning Cisco SPA500S Leds to Phone Extensions
181
SPA9000 Syntax
181
Asterisk Syntax
182
Broadsoft Syntax
182
Configuring Broadsoft Busy Lamp Field Auto-Configuration (SPA525G)
182
Attendant Console Parameters
183
Monitoring the Cisco SPA500S
184
Cisco SPA500S Unit Monitoring Notes
185
Chapter A: Creating an LED Script
186
LED Pattern
187
LED Script Examples
187
Appendix B: SPA and Wireless IP Phone Field Reference
189
Info Tab
190
System Information
190
Phone Status
192
Product Information
192
Ext Status
194
Line/Call Status
194
Downloaded Ring Tone
195
System Tab
196
System Configuration
196
Internet Connection Type and Static IP Settings
197
Optional Network Configuration
198
Pppoe Settings
198
Bluetooth Settings (SPA525G Only)
200
VLAN Settings
200
Wi-Fi Settings (SPA525G Only)
200
Sip Parameters
201
SIP Timer Values (Sec)
204
Response Status Code Handling
207
RTP Parameters
208
SDP Payload Types
210
NAT Support Parameters
213
Linksys Key System Parameters
215
Provisioning Tab
215
Regional Tab
215
Call Progress Tones
216
Distinctive Ring Patterns
218
Control Timer Values (Sec)
219
Vertical Service Activation Codes
220
Vertical Service Announcement Codes
225
Outbound Call Codec Selection Codes
225
Time (SPA525G Only)
228
Language (SPA525G Only)
228
Miscellaneous
229
Phone Tab
234
General
234
Line Key
237
Miscellaneous Line Key Settings
238
Line Key LED Pattern
239
Supplementary Services
241
Ring Tone (SPA500 Series)
243
Auto Input Gain (Db)
244
Ring Tone (WIP310)
244
Broadsoft Settings (SPA525G)
245
XML Services (SPA525G)
246
Extension Mobility
245
Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
247
General
250
Share Line Appearance
251
NAT Settings
251
Network Settings
252
SIP Settings
253
Call Feature Settings
256
Proxy and Registration
258
Subscriber Information
261
Audio Configuration
262
Dial Plan
264
User Tab
265
Call Forward
266
Speed Dial
266
Supplementary Services
266
Web Information Service Settings (SPA525G)
267
Audio Volume
267
Screen (SPA525G)
268
Attendant Console Tab (SPA500 Series)
270
General
270
Unit
271
Attendant Console Status
271
SPA525G-Specific Tabs
272
Wi-Fi
272
Bluetooth (SPA525G)
273
Call History
273
Personal Address Book
273
Product Resources
275
Where to Go from here
275
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Cisco SPA 504G User Manual (95 pages)
Cisco Small Business Pro SPA 500 Series IP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 3.04 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
8
About this Document
8
Overview of the Cisco Small Business Pro IP Phones
10
Understanding Your Phone's Lines and Buttons
11
Phone Components
11
Softkey Buttons
13
Using Keypad Shortcuts
15
Cisco SPA 500S Attendant Console
16
Caring for Your Phone
17
Chapter 2: Installing Your Phone
18
Before You Begin
19
Phone Connections
19
Connecting the Handset
20
Installing the Stand (Optional)
20
Mounting the Phone to the Wall (Optional)
21
Reversing the Handset Retention Tab
25
Connecting the Power
26
Connecting Your Phone to the Network
27
Connecting the Phone to the Wireless Network
27
Connecting a PC to Your Phone (Optional)
28
Connecting Wired and Wireless Headsets (Optional)
28
Verifying Phone Startup
29
Upgrading Your Phone's Firmware
30
Determining Your Current Firmware Version
30
Download the Firmware
31
Get Your Phone's IP Address
31
Install the Firmware
32
Chapter 3: Using Basic Phone Functions
33
Using Phone Hardware and Accessories
34
Using the Speakerphone
34
Using the Headset with Your IP Phone
34
Switching between the Handset/Headset/Speakerphone During a Call
34
Sending Audio to the Phone Speaker
34
Choosing Your Preferred Audio Device
35
Adjusting Call Volume and Muting
36
Adjusting Call Volume
36
Adjusting the Ringer Volume
36
Using Mute
36
Placing or Answering a Call
36
Using Dial Assistance
37
Putting a Call on Hold
37
Resuming a Call
38
Ending a Call
38
Transferring Calls
38
Performing an Attended Transfer
39
Performing an Unattended (Blind) Transfer
39
Transferring a Held Call to an Active Call
40
Redialing
40
Viewing and Returning Missed Calls
41
Turning the Missed Calls Shortcut on and off
42
Forwarding Calls
42
Forwarding All Calls
43
Forwarding Calls When Your Phone Is Busy
43
Forwarding Calls When You Don't Answer the Phone
44
Delaying Call Forwarding When You Don't Answer the Phone
44
Stopping Call Forwarding
45
Setting Do Not Disturb
45
Activating Do Not Disturb
45
Deactivating Do Not Disturb
46
Turning Call Waiting on and off
46
Picking up a Call
47
Parking a Call
48
Placing a Three-Way Conference Call
49
Conferencing a Held Call with an Active Call
50
Using the Phone Directories
51
Using Your Personal Directory
51
Using the Corporate Directory
52
Using the Call History Lists
53
Viewing the Call History Lists
53
Calling from the Call History Lists
54
Deleting a Number from the Call History Lists
54
Saving a Call History List Number to Your Directory
54
Setting or Changing a Phone Password
55
Accessing Voicemail
55
Chapter 4: Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
Blocking Anonymous Calls
57
Using Secure Call
58
Enabling Dial Assistance
59
Creating Speed Dials
59
Creating Speed Dials on Unused Line Buttons
60
Creating Numerical Speed Dials
60
Using Speed Dials
61
Using the Paging Feature
61
Paging Another Phone
62
Paging a Group of Phones
62
Configuring Auto Answer
62
Monitoring/Accessing Another Phone from Your Phone
62
Customizing Your LCD Screen
63
Changing the LCD Screen Contrast
63
Changing the Screen Backlight Settings
64
Configuring the Phone Screen Saver
64
Turning on the Screen Saver
66
Using Ring Tones
66
Changing Your Ring Tone
66
Configuring Date and Time Parameters on Your Phone
67
Setting Your Phone's Date and Time
67
Using Star Codes
67
Using the Interactive Voice Response Menu on the Cisco SPA 501G
69
Advanced Procedures for Technical Support Personnel
72
Rebooting Your Phone
73
Chapter 5: Using the Web Interface
74
Logging in to the Web Interface
75
Setting Do Not Disturb
76
Configuring Call Forwarding
76
Configuring Call Waiting
77
Blocking Caller ID
78
Blocking Anonymous Calls
78
Using Your Personal Directory
79
Viewing Call History Lists
79
Creating Speed Dials
80
Accepting Text Messages
80
Adjusting Audio Volume
81
Changing the LCD Contrast
82
Configuring the Phone Screen Saver
82
Chapter 6: Using the Cisco SPA 500S Attendant Console
84
Connecting the Cisco SPA 500S Attendant Console to the IP Phone
85
Connecting a Single Cisco SPA 500S
86
Connecting a Second Cisco SPA 500S
90
Configuring the Cisco SPA 500S
92
Using the Cisco SPA 500S
93
Monitoring the Cisco SPA 500S
93
Appendix A: Where to Go from here
94
Product Resources
94
Cisco SPA 504G User Manual (93 pages)
SPA 500 Series IP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 1.07 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
8
About this Document
8
Overview of the Cisco Small Business Pro IP Phones
10
Understanding Your Phone's Lines and Buttons
11
Phone Components
11
Softkey Buttons
13
Using Keypad Shortcuts
15
Cisco SPA 500S Attendant Console
16
Caring for Your Phone
17
2 Installing Your Phone
18
Chapter 2: Installing Your Phone
18
Before You Begin
19
Phone Connections
19
Connecting the Handset
20
Installing the Stand (Optional)
20
Mounting the Phone to the Wall (Optional)
21
Reversing the Handset Retention Tab
25
Connecting the Power
26
Connecting Your Phone to the Network
27
Connecting the Phone to the Wireless Network
27
Connecting a PC to Your Phone (Optional)
28
Connecting Wired and Wireless Headsets (Optional)
28
Verifying Phone Startup
29
Upgrading Your Phone's Firmware
30
Determining Your Current Firmware Version
30
Download the Firmware
31
Get Your Phone's IP Address
31
Install the Firmware
32
3 Using Basic Phone Functions
33
Chapter 3: Using Basic Phone Functions
33
Using Phone Hardware and Accessories
34
Using the Speakerphone
34
Using the Headset with Your IP Phone
34
Switching between the Handset/Headset/Speakerphone During a Call
34
Sending Audio to the Phone Speaker
34
Choosing Your Preferred Audio Device
35
Adjusting Call Volume and Muting
36
Adjusting the Ringer Volume
36
Using Mute
36
Placing or Answering a Call
36
Using Dial Assistance
37
Putting a Call on Hold
37
Resuming a Call
38
Ending a Call
38
Transferring Calls
38
Performing an Attended Transfer
39
Performing an Unattended (Blind) Transfer
39
Transferring a Held Call to an Active Call
40
Redialing
40
Viewing and Returning Missed Calls
41
Turning the Missed Calls Shortcut on and off
42
Forwarding Calls
42
Forwarding All Calls
43
Forwarding Calls When Your Phone Is Busy
43
Forwarding Calls When You Don't Answer the Phone
44
Delaying Call Forwarding When You Don't Answer the Phone
44
Stopping Call Forwarding
45
Setting Do Not Disturb
45
Activating Do Not Disturb
45
Deactivating Do Not Disturb
46
Turning Call Waiting on and off
46
Picking up a Call
47
Parking a Call
48
Placing a Three-Way Conference Call
49
Conferencing a Held Call with an Active Call
50
Using the Phone Directories
51
Using Your Personal Directory
51
Using the Corporate Directory
52
Using the Call History Lists
53
Viewing the Call History Lists
53
Calling from the Call History Lists
54
Deleting a Number from the Call History Lists
54
Saving a Call History List Number to Your Directory
54
Setting or Changing a Phone Password
55
Accessing Voicemail
55
Chapter 4: Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
Blocking Anonymous Calls
57
Using Secure Call
58
Enabling Dial Assistance
59
Creating Speed Dials
59
Creating Speed Dials on Unused Line Buttons
60
Creating Numerical Speed Dials
60
Using Speed Dials
61
Using the Paging Feature
61
Paging Another Phone
62
Paging a Group of Phones
62
Configuring Auto Answer
62
Monitoring/Accessing Another Phone from Your Phone
62
Customizing Your LCD Screen
63
Changing the LCD Screen Contrast
63
Changing the Screen Backlight Settings
64
Configuring the Phone Screen Saver
64
Turning on the Screen Saver
66
Using Ring Tones
66
Changing Your Ring Tone
66
Configuring Date and Time Parameters on Your Phone
67
Setting Your Phone's Date and Time
67
Using Star Codes
67
Using the Interactive Voice Response Menu on the Cisco SPA 501G
69
Advanced Procedures for Technical Support Personnel
72
Rebooting Your Phone
73
5 Using the Web Interface
74
Chapter 5: Using the Web Interface
74
Logging in to the Web Interface
75
Setting Do Not Disturb
76
Configuring Call Forwarding
76
Configuring Call Waiting
77
Blocking Caller ID
78
Blocking Anonymous Calls
78
Using Your Personal Directory
79
Viewing Call History Lists
79
Creating Speed Dials
80
Accepting Text Messages
80
Adjusting Audio Volume
81
Changing the LCD Contrast
82
Configuring the Phone Screen Saver
82
Chapter 6: Using the Cisco SPA 500S Attendant Console
84
Connecting the Cisco SPA 500S Attendant Console to the IP Phone
85
Connecting a Single Cisco SPA 500S
86
Connecting a Second Cisco SPA 500S
90
Configuring the Cisco SPA 500S
92
Using the Cisco SPA 500S
93
Monitoring the Cisco SPA 500S
93
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Cisco SPA 504G User Manual (19 pages)
Small Business Pro SPA 500 Series IP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 0.69 MB
Table of Contents
Table of Contents
2
Getting Started
4
Understanding Your Phone's Lines and Buttons
4
Phone Components
4
Softkey Buttons
6
Using Keypad Shortcuts
7
Cisco SPA 500S Attendant Console
7
Caring for Your Phone
8
Using Basic Phone Functions
9
Using the Speakerphone
9
Using the Headset with Your IP Phone
9
Switching between the Handset/Headset/Speakerphone
9
During a Call
9
Sending Audio to the Phone Speaker
9
Choosing Your Preferred Audio Device
10
Adjusting Call Volume and Muting
10
Adjusting Call Volume
10
Adjusting the Ringer Volume
10
Using Mute
10
Placing or Answering a Call
10
Using Dial Assistance
11
Putting a Call on Hold
11
Resuming a Call
11
Ending a Call
11
Transferring Calls
11
Performing an Attended Transfer
12
Performing an Unattended (Blind) Transfer
12
Transferring a Held Call to an Active Call
12
Redialing
12
Viewing and Returning Missed Calls
13
Turning the Missed Calls Shortcut on and off
13
Turning Call Waiting on and off
14
Picking up a Call
14
To Pick up a Call Ringing at an Extension in Your Group
14
Placing a Three-Way Conference Call
14
Conferencing a Held Call with an Active Call
14
Using the Phone Directories
15
Using Your Personal Directory
15
Using the Call History Lists
15
Viewing the Call History Lists
15
Calling from the Call History Lists
15
Deleting a Number from the Call History Lists
15
Saving a Call History List Number to Your Directory
15
Accessing Voicemail
16
Enabling Dial Assistance
16
Creating Speed Dials
16
Creating Speed Dials on Unused Line Buttons
16
Using Speed Dials
16
Customizing Your LCD Screen
17
Changing the LCD Screen Contrast
17
Changing the Screen Backlight Settings
17
Configuring the Phone Screen Saver
17
Turning on the Screen Saver
18
Using Ring Tones
18
Changing Your Ring Tone
18
Configuring Date and Time Parameters on Your Phone
18
Setting Your Phone's Date and Time
18
Rebooting Your Phone
18
Cisco SPA 504G User Manual (8 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.57 MB
Table of Contents
Table of Contents
2
IP Phone Keys and Key Descriptions
3
Softkey Features
5
Using the Phone
6
Making a Call
6
Answering a Call
6
Conference Call
6
Transfering a Call
6
Parking a Call
7
Voicemail
7
DND (Do Not Disturb)
8
Find Me (Find Me Follow Me)
8
ACD (Automatic Call Distribution)
8
Speed Dial
8
Volume
8
Cisco SPA 504G Quick Start Manual (6 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.3 MB
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