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IBM 7378 Server Memory Upgrade Manuals
Manuals and User Guides for IBM 7378 Server Memory Upgrade. We have
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IBM 7378 Server Memory Upgrade manual available for free PDF download: Problem Determination And Service Manual
IBM 7378 Problem Determination And Service Manual (362 pages)
Brand:
IBM
| Category:
Server
| Size: 36.77 MB
Table of Contents
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
10
Inspecting for Unsafe Conditions
10
Guidelines for Servicing Electrical Equipment
11
Safety Statements
12
Chapter 1. Start here
19
Diagnosing a Problem
19
Undocumented Problems
22
Chapter 2. Introduction
23
Related Documentation
23
Notices and Statements in this Document
24
Features and Specifications
25
Server Controls, Leds, and Connectors
27
Rear View
29
Power-Supply Leds
30
Internal Leds, Connectors, and Jumpers
33
System Board Internal Connectors
33
System Board Switches and Jumpers
35
System Board Leds
37
System Board External Connectors
38
Hard Disk Drive Backplane Connectors
38
Chapter 3. Diagnostics
41
Diagnostic Tools
41
Event Logs
41
Viewing Event Logs through the Setup Utility
42
Viewing Event Logs Without Restarting the Server
42
POST Error Codes
44
System-Event Log
55
Integrated Management Module Error Messages
55
Checkout Procedure
91
About the Checkout Procedure
91
Performing the Checkout Procedure
92
Troubleshooting Tables
93
DVD Drive Problems
93
General Problems
94
Hard Disk Drive Problems
94
Hypervisor Problems
95
Intermittent Problems
96
Keyboard, Mouse, or Pointing-Device Problems
96
Memory Problems
98
Microprocessor Problems
100
Monitor Problems
101
Optional-Device Problems
103
Power Problems
104
Serial Port Problems
105
Serverguide Problems
106
Software Problems
107
Universal Serial Bus (USB) Port Problems
107
Light Path Diagnostics
108
Power-Supply Leds
114
Diagnostic Programs, Messages, and Error Codes
115
Running the Diagnostic Programs
115
Diagnostic Text Messages
115
Viewing the Test Log
116
Diagnostic Messages
116
Recovering the Server Firmware
152
Automated Boot Recovery (ABR)
154
Nx Boot Failure
154
Solving Power Problems
155
Solving Ethernet Controller Problems
155
Solving Undetermined Problems
156
Problem Determination Tips
157
Chapter 4. Parts Listing, System X3400 M3 Types 7378 and 7379
159
Replaceable Server Components
160
Power Cords
163
Chapter 5. Removing and Replacing Server Components
167
Installation Guidelines
167
System Reliability Guidelines
168
Working Inside the Server with the Power on
168
Handling Static-Sensitive Devices
169
Returning a Device or Component
169
Opening the Bezel Media Door
169
Closing the Bezel Media Door
172
Opening the Power-Supply Cage
172
Closing the Power-Supply Cage
174
Removing a Serveraid Adapter Battery
175
Installing a Serveraid Adapter Battery
176
Removing the Battery
178
Installing the Battery
180
Internal Cable Routing and Connectors
182
Tape Drive Cable Connection
182
DVD Drive Cable Connection
185
Operator Information Panel Cable Connection
186
Hard Disk Drive Cable Connection
188
Removing and Replacing Tier 1 Crus
199
Removing the Left-Side Cover
199
Installing the Left-Side Cover
199
Removing and Installing Drives
201
Removing a 2.5-Inch Hot-Swap Hard Disk Drive
204
Installing a 2.5-Inch Hot-Swap Hard Disk Drive
206
Removing a 3.5-Inch Hot-Swap Hard Disk Drive
208
Installing a 3.5-Inch Hot-Swap Hard Disk Drive
210
Removing a Simple-Swap Hard Disk Drive
212
Installing a Simple-Swap Hard Disk Drive
214
Removing a Hot-Swap Fan
215
Installing a Hot-Swap Fan
215
Removing a DVD Drive
217
Installing a DVD Drive
221
Read the Safety Information that Begins on Page VII and "Handling Static-Sensitive Devices
225
Turn off the Server and Peripheral Devices, and Disconnect the Power Cords and All External Cables
225
Unlock and Remove the Left-Side Cover (See "Removing the Left-Side Cover
225
Remove the Fan Cage Assembly (See "Removing the Fan Cage Assembly
226
Removing the Air Baffle
230
Installing the Air Baffle
231
Removing an Adapter
232
Installing an Adapter
233
Removing the Rear Adapter-Retention Bracket
236
Installing the Rear Adapter-Retention Bracket
237
Removing and Replacing Tier 2 Crus
238
Removing the Operator Information Panel Assembly
238
Installing the Operator Information Panel Assembly
240
Removing a Voltage Regulator Module
241
Installing a Voltage Regulator Module
242
Removing the Virtual Media Key
243
Installing Memory
244
Independent Channel Mode
245
Memory Mirroring Mode
246
Memory Sparing
247
Removing a Memory Module
248
Installing a Memory Module
249
Removing a USB Embedded Hypervisor Flash Device
252
Installing a USB Embedded Hypervisor Flash Device
254
Removing an Optional Serveraid Adapter Advanced Feature Key
254
Installing an Optional Serveraid Adapter Advanced Feature Key
256
Removing the Bezel
257
Installing the Bezel
260
Removing the Fan Cage Assembly
261
Installing the Fan Cage Assembly
262
Removing an Optional Tape Drive
264
Installing an Optional Tape Drive
266
Removing the USB Cable and Light Path Diagnostics Assembly
268
Installing the USB Cable and Light Path Diagnostics Assembly
270
Removing a 2.5-Inch Disk Drive Backplane
272
Installing a 2.5-Inch Disk Drive Backplane
274
Removing the 3.5-Inch Hot-Swap Hard Disk Drive Backplane
275
Installing the 3.5-Inch Hard Disk Drive Backplane
277
Removing the Simple-Swap Backplate
279
Installing the Simple-Swap Backplate
281
Removing the 2.5-Inch Disk Drive Cage
283
Installing the 2.5-Inch Disk Drive Cage
285
Removing and Replacing Frus
286
Removing the Upper 3.5-Inch Disk Drive Cage
286
Installing the Upper 3.5-Inch Disk Drive Cage
288
Turning the Stabilizing Feet
290
Removing a Hot-Swap Power Supply
291
Installing a Hot-Swap Power Supply
292
Removing the Power-Supply Cage
294
Installing the Power-Supply Cage
296
Removing an Extender Card
299
Installing an Extender Card
301
Removing a Microprocessor and Heat Sink
302
Installing a Microprocessor and Heat Sink
304
Thermal Grease
309
Removing a Heat-Sink Retention Module
310
Installing a Heat-Sink Retention Module
311
Removing a Microprocessor Retention Module
312
Installing a Microprocessor Retention Module
313
Removing the System Board
314
Installing the System Board
316
Chapter 6. Configuration Information and Instructions
319
Updating the Firmware
320
Using the Setup Utility
321
Starting the Setup Utility
321
Setup Utility Menu Choices
321
Passwords
324
Administrator Password
325
Using the Boot Selection Menu Program
326
Starting the Backup Server Firmware
326
Using the Serverguide Setup and Installation CD
326
Serverguide Features
327
Setup and Configuration Overview
327
Typical Operating-System Installation
328
Installing Your Operating System Without Using Serverguide
328
Changing the Power Policy Option to the Default Settings after Loading UEFI Defaults
328
Using the Integrated Management Module
329
Using the Embedded Hypervisor
330
Using the Remote Presence Capability and Blue-Screen Capture
331
Enabling the Remote Presence Feature
331
Obtaining the IP Address for the Web Interface Access
332
Logging on to the Web Interface
332
Enabling the Broadcom Gigabit Ethernet Utility
333
Configuring the Gigabit Ethernet Controller
333
Using the LSI Configuration Utility
333
Starting the LSI Configuration Utility Program
334
Formatting a Hard Disk Drive
335
Creating a RAID Array of Hard Disk Drives
335
IBM Advanced Settings Utility
335
Updating IBM Systems Director
336
Updating the Universal Unique Identifier (UUID)
337
Updating the DMI/SMBIOS Data
339
Appendix A. Getting Help and Technical Assistance
343
Before You Call
343
Using the Documentation
343
Getting Help and Information from the World Wide Web
343
Software Service and Support
344
Hardware Service and Support
344
IBM Taiwan Product Service
344
Appendix B. Notices
345
Trademarks
345
Important Notes
346
Particulate Contamination
347
Documentation Format
347
Telecommunication Regulatory Statement
348
Electronic Emission Notices
348
Federal Communications Commission (FCC) Statement
348
Industry Canada Class a Emission Compliance Statement
348
Avis de Conformité À la Réglementation D'industrie Canada
348
Australia and New Zealand Class a Statement
348
European Union EMC Directive Conformance Statement
349
Germany Class a Statement
349
VCCI Class a Statement
350
Japan Electronics and Information Technology Industries Association (JEITA) Statement
350
Korean Class a Warning Statement
350
Russia Electromagnetic Interference (EMI) Class a Statement
351
People's Republic of China Class a Electronic Emission Statement
351
Taiwan Class a Compliance Statement
351
Index
353
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