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Lenovo ThinkPad T560 User Manual
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Lenovo ThinkPad T560 User Manual

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ThinkPad T560 and P50s

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Summary of Contents for Lenovo ThinkPad T560

  • Page 1 User Guide ThinkPad T560 and P50s...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix F “Notices” on page 167 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (February 2016) ©...

  • Page 3: Table Of Contents

    ... . . Comfort ....Accessing Lenovo programs ..Accessibility information ..
  • Page 4 Beep errors ....Calling Lenovo ... . . Memory module problems ..
  • Page 5 Japan notice for ac power cord ..China RoHS....Lenovo product service information for Taiwan ....
  • Page 6 User Guide ThinkPad T560 and P50s...

  • Page 7: Read This First

    © Copyright Lenovo 2016...

  • Page 8: Important Safety Information

    In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. User Guide ThinkPad T560 and P50s...

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. viii User Guide ThinkPad T560 and P50s...

  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2016...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Built-In Rechargeable Battery

    Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.

  • Page 14: Electrical Current Safety Information

    2. First, remove power cords from outlets. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlets. 4. Remove all cables from devices. 5. Turn devices ON. User Guide ThinkPad T560 and P50s...

  • Page 15: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. User Guide ThinkPad T560 and P50s...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 12 • “Operating environment” on page 13 • “Lenovo programs” on page 13 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information to start using the computer.
  • Page 18 Trackpad TrackPoint pointing device The keyboard contains the Lenovo-unique ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 25.

  • Page 19: Right-Side View

    7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Settings program, click POWER, and then follow the instructions on the screen. For instructions on how to start the programs, see “Accessing Lenovo programs” on page 13.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Note: Your computer might look different from the following illustration. Figure 3. Left-side view Power connector USB 3.0 connector HDMI™ connector Audio connector Media-card slot Ethernet connector Smart-card slot (available on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.
  • Page 22 Smart cards can be used for authentication, data storage, and application processing. Smart cards also might provide strong security authentication for single sign-on (SSO) within large organizations. For more information, see “Using a media card or a smart card” on page 39. User Guide ThinkPad T560 and P50s...

  • Page 23: Bottom View

    Bottom view Note: Your computer might look different from the following illustration. Figure 4. Bottom view Removable battery Docking station connector Micro-SIM-card slot Keyboard drainage holes Speakers Emergency-reset hole Removable battery Use the computer with battery power whenever ac power is unavailable. Docking station connector Connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home.

  • Page 24: Status Indicators

    When the camera-status indicator is on, the camera is in use. System-status indicators The indicator in the ThinkPad logo on the computer lid and the indicator in the power button center show the system status of your computer: User Guide ThinkPad T560 and P50s...

  • Page 25: Locating Important Product Information

    Machine type and model The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following figure shows the location of the machine type and model of your computer: Note: Your computer might look different from the following illustration.

  • Page 26: Labels For The Windows Operating Systems

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-installable wireless-WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 27: Features

    ID. The Product ID is important in case you need to reinstall the Windows 7 operating system from a source other than a Lenovo product recovery disc set. Windows 10 Genuine Microsoft label: Depending on your geographic location, the date when your computer was manufactured, and the version of Windows 10 that is preinstalled, your computer might have a Genuine Microsoft label affixed to its cover.

  • Page 28: Specifications

    This section lists the physical specifications for your computer. Size • Width: 380.60 mm (14.98 inches) • Depth: 258.20 mm (10.17 inches) • Height: 22.45 mm (0.88 inch) Heat output (depending on the model) User Guide ThinkPad T560 and P50s...

  • Page 29: Operating Environment

    Your computer comes with Lenovo programs to help you work easily and securely. Note: The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support Accessing Lenovo programs To access Lenovo programs on your computer, do the following: 1.

  • Page 30: An Introduction To Lenovo Programs

    3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 31 Lenovo computer. Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. (Windows 10) Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.
  • Page 32 User Guide ThinkPad T560 and P50s...

  • Page 33: Chapter 2. Using Your Computer

    “Using a media card or a smart card” on page 39 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary. • “Installing a new operating system” on page 71 • “Computer stops responding” on page 95 • “Power problems” on page 108 User Guide ThinkPad T560 and P50s...

  • Page 35: Getting Help About The Windows Operating System

    Getting help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows help information system, do the following: •...
  • Page 36 Function: Zoom in. Touch: Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise. Mouse action: If the app supports rotation, click the rotation icon. Function: Rotate an item. User Guide ThinkPad T560 and P50s...
  • Page 37 User Guide ThinkPad T560 and P50s...
  • Page 38 • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth. • Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen. User Guide ThinkPad T560 and P50s...

  • Page 39: Special Keys

    Special keys Your computer has several special keys to help you work more easily and effectively. Note: Your computer might look different from the following illustration. Additional shortcut keys Your computer might have four additional shortcut keys: • : Launches calculator. •...
  • Page 40 • Fn+B: Has the same function as the Break key. • Fn+K: Has the same function as the ScrLK key. • Fn+P: Has the same function as the Pause key. User Guide ThinkPad T560 and P50s...

  • Page 41: Thinkpad Pointing Device

    • Fn+S: Has the same function as the SysRq key. • Fn+4: Puts your computer into sleep mode. To return to normal operation, press the Fn key only. ThinkPad pointing device The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 42: Trackpad

    Then you can scroll through the document, Web site, or apps. Trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. User Guide ThinkPad T560 and P50s...

  • Page 43: Trackpad Touch Gestures

    The trackpad can be divided into two zones by its function: Left-click zone (Primary-click zone) Right-click zone (Secondary-click zone) To use the trackpad, refer to the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. •...

  • Page 44: Customizing The Thinkpad Pointing Device

    After you use the cap for a period of time, you might consider replacing the cap with a new one. Note: Ensure that you use a cap with grooves as shown in the following illustration. User Guide ThinkPad T560 and P50s...

  • Page 45: Power Management

    Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the batteries charge automatically.

  • Page 46: Using The Battery

    • How much energy is stored in the battery when you begin to work. • The way you use your computer. For example: – How often you access the storage drive. – How bright you make the computer display. User Guide ThinkPad T560 and P50s...
  • Page 47 • Use power management features such as power-saving modes whenever necessary. Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 48 Note: If an unauthorized battery is installed, the following message is displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...

  • Page 49: Managing The Power Plan

    DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium battery contains lithium and can explode if it is not properly handled, or disposed of.

  • Page 50: Connecting To The Network

    To establish a wireless-LAN connection, do the following: 1. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed. 2. Double-click a network to connect to it. Provide required information if needed. User Guide ThinkPad T560 and P50s...
  • Page 51 The computer automatically connects to an available wireless network when the location changes. For more information, refer to the Windows help information system. Tips for using the wireless-LAN feature To achieve the best connection, use the following guidelines: • Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer.

  • Page 52: Using An External Display

    • Up to 4096 x 2304 pixels, with an external display connected to the mini DisplayPort connector • Up to 4096 x 2160 pixels, with an external display connected to the HDMI connector For more information about the external display, refer to the manuals provided with it. User Guide ThinkPad T560 and P50s...

  • Page 53: Connecting An External Display

    Connecting an external display You can use either a wired display or a wireless display. The wired display can be connected to the HDMI or mini DisplayPort connector by a cable. The wireless display can be added through the Wi-Di or Miracast function.

  • Page 54: Changing Display Settings

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page 13. • For Windows 10: Open the Start menu, and click Camera from the all apps list.

  • Page 55: Using A Media Card Or A Smart Card

    – Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. – Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 56 1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon. 2. Select the item you want to remove to stop the card. User Guide ThinkPad T560 and P50s...
  • Page 57 3. Press the card to eject it from your computer. 4. Remove the card and store it safely for future use. Note: If you do not remove the card from your computer after you eject the card from the operating system, the card can no longer be accessed.
  • Page 58 User Guide ThinkPad T560 and P50s...

  • Page 59: Chapter 3. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 60 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0. User Guide ThinkPad T560 and P50s...
  • Page 61 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 62 Note: Turn on the DVI display before you turn on the computer. Otherwise the system cannot recognize that the display is connected. VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. User Guide ThinkPad T560 and P50s...
  • Page 63 Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer. Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.
  • Page 64 4. Turn on the DVI display. 5. Turn on the computer. Note: Turn on the DVI display before you turn on the computer. Otherwise the system cannot recognize that the display is connected. User Guide ThinkPad T560 and P50s...

  • Page 65: Attaching A Thinkpad Docking Station

    VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer. Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture.

  • Page 66: Detaching A Thinkpad Docking Station

    • Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays as shown will not work. User Guide ThinkPad T560 and P50s...
  • Page 67 – ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.

  • Page 68: Security Features

    • When the key is in position 2, the eject button of the docking station is unlocked, and you can remove your computer. The key-lock indicator is off when the eject button is unlocked. The security cable is locked. User Guide ThinkPad T560 and P50s...

  • Page 69: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to the accessibility information that outlines our efforts in this area. See “Accessibility information”...

  • Page 70: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 71 Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
  • Page 72 Industry-standard connectors Your computer provides industry-standard connectors that enable you to connect assistive devices. For more information about the location and function of the connectors, see “Locating computer controls, connectors, and indicators” on page 1. User Guide ThinkPad T560 and P50s...

  • Page 73: Traveling With Your Computer

    Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
  • Page 74 User Guide ThinkPad T560 and P50s...

  • Page 75: Chapter 5. Security

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. 3. Depending on your need, do one of the following: © Copyright Lenovo 2016...

  • Page 76: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 77: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 78 Confirm New Password field and press Enter. 3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. Note: The hard disk password cannot be removed in User HDP mode. User Guide ThinkPad T560 and P50s...

  • Page 79: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 80: Setting The Security Chip

    3. Select Security ➙ Security Chip by using the directional keys. 4. Press Enter. The Security Chip submenu opens. 5. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. User Guide ThinkPad T560 and P50s...

  • Page 81: Using The Fingerprint Reader

    • For Windows 7 1. Start the Fingerprint Manager Pro program. For instructions on how to start the Fingerprint Manager Pro program, see “Lenovo programs” on page 13. 2. Enter the Windows password as required. 3. Click the icon for the finger that you want to enroll, and constantly swipe your corresponding finger across the fingerprint reader until the enrollment completes.
  • Page 82 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. User Guide ThinkPad T560 and P50s...
  • Page 83 Lenovo authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the drive replaced.

  • Page 84: Notice On Deleting Data From Your Storage Drive

    • Delete the data. • Format your storage drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.

  • Page 85: Using Firewalls

    The process might take several hours. For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive or hybrid drive, Lenovo provides the Secure Data Disposal™...
  • Page 86 User Guide ThinkPad T560 and P50s...

  • Page 87: Chapter 6. Advanced Configuration

    • If an NVM Express drive is installed, additional drivers also are required. For more information, go to https://support.microsoft.com/en-us/kb/2990941. 8. Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system. © Copyright Lenovo 2016...

  • Page 88: Installing The Windows 10 Operating System

    11. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 89: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 90: Main Menu

    The following table lists the Config menu items. Default values are in boldface. The menu items might change without notice. Depending on the model, the default value might vary. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. User Guide ThinkPad T560 and P50s...
  • Page 91 Table 2. Config menu items Menu item Value Submenu item Comments Network Wake On LAN • Disabled Enable the computer to power on when the Ethernet • AC only controller receives a magic • AC and Battery packet (a special network message).
  • Page 92 The action is equivalent to pressing the required key simultaneously with the Fn key. When you press the Fn key twice, the state is locked until you press the Fn key again. User Guide ThinkPad T560 and P50s...
  • Page 93 Table 2. Config menu items (continued) Menu item Submenu item Value Comments F1–F12 as primary function • Disabled Enable the F1-F12 function or the special function • Enabled printed as an icon on each key as the primary function. Enabled: Executes the F1-F12 function.
  • Page 94 Power On with AC Attach • Disabled Enable or disable the feature that powers on the system • Enabled when the ac power adapter is attached. If you select Enabled, the system is powered on when User Guide ThinkPad T560 and P50s...
  • Page 95 Table 2. Config menu items (continued) Menu item Submenu item Value Comments the ac power adapter is attached. If the system is in hibernate state, the system resumes normal operation. If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached.

  • Page 96: Date And Time Menu

    By default, this is set to Disabled. If you set the supervisor password and enable this function, no one but you can change the items in ThinkPad Setup. User Guide ThinkPad T560 and P50s...
  • Page 97 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Password at • Disabled If you select and enable Password at Unattended boot unattended boot, a password prompt is • Enabled displayed when the computer is turned on, from either a power-off state or hibernation state, by an unattended event such as a Wake on LAN attempt.
  • Page 98 Note: This item is displayed only if you have selected Active for the Security Chip option. Physical Presence • Disabled Enable or disable the confirmation message for Provisioning when you change the settings of the security • Enabled chip. User Guide ThinkPad T560 and P50s...
  • Page 99 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Physical Presence • Disabled Enable or disable the confirmation message for Clear when you clear the security chip. • Enabled UEFI BIOS Update Flash BIOS Updating • Disabled If you select Enabled, all users can update the Option by End-Users...
  • Page 100 This option enables or disables Intel Software Guard Extensions (SGX) function. • Enabled • Software Disabled: Disables SGX. Controlled Enabled: Enables SGX. Software Controlled: Software Guard Extensions will be controlled by the operating system. User Guide ThinkPad T560 and P50s...

  • Page 101: Startup Menu

    Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu. Attention: • After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation.

  • Page 102: Restart Menu

    For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators. Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. User Guide ThinkPad T560 and P50s...

  • Page 103: Setting Management Features

    This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program. Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.
  • Page 104 • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. User Guide ThinkPad T560 and P50s...

  • Page 105: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 106: Making Sure Device Drivers Are Up-To-Date

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Support Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 107: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

  • Page 108: Cleaning The Cover Of Your Computer

    Taking care when setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or storage drive.
  • Page 109 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys.
  • Page 110 User Guide ThinkPad T560 and P50s...

  • Page 111: Chapter 8. Troubleshooting Computer Problems

    When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media. You can use the recovery media to restore the storage drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 112: Spills On The Keyboard

    Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board must be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. User Guide ThinkPad T560 and P50s...
  • Page 113 Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings. Press F10, and then press Enter to restart the system. If your computer still has a problem, have the computer serviced. •...

  • Page 114: Beep Errors

    Solution: The thermal sensor has a problem. Shut down the computer immediately and have the computer serviced. • Message: This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot. But may not charge unauthorized batteries.

  • Page 115: Memory Module Problems

    Table 5. Beep errors (continued) Beeps Solution Four cycles of four short beeps -compliant functionality-related problem (might be the TPM initialization failure). Shut down the computer immediately and have the computer serviced. TCG is the abbreviation for Trusted Computing Group. Five short beeps System board problem.
  • Page 116 Access Connections program to verify this case-sensitive information. A wireless-WAN problem Problem: A message is displayed indicating that an unauthorized WAN card is installed. Solution: The WAN card is not supported on this computer. Remove the WAN card. User Guide ThinkPad T560 and P50s...

  • Page 117: Problems With The Keyboard And Other Pointing Devices

    Note: Some models do not have a wireless-WAN card. Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection. •...

  • Page 118: Problems With The Display And Multimedia Devices

    – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. User Guide ThinkPad T560 and P50s...
  • Page 119 If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced. •...

  • Page 120: External Monitor Problems

    – Make sure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. User Guide ThinkPad T560 and P50s...
  • Page 121 3. Right-click on the desktop and do the following: – For Windows 7: Click Screen resolution. – For Windows 10: Click Display settings. Show the displayed window in full screen. Then click Advanced display settings. Note: If your computer cannot detect the external monitor, click the Detect button. 4.

  • Page 122: Audio Problems

    • Problem: The balance slider cannot completely mute one channel. Solution: The control is designed to compensate for minor differences in balance and does not completely mute either channel. User Guide ThinkPad T560 and P50s...

  • Page 123: Fingerprint Reader Problems

    • Problem: There is no volume control for MIDI sound in the Volume Mixer window. Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control. • Problem: The sound cannot be turned off even if you set the Master volume control at minimum. Solution: You still can hear some sound even though you have set the Master volume control at minimum.

  • Page 124: Power Problems

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. User Guide ThinkPad T560 and P50s...
  • Page 125 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message. Sleep and hibernation problems • Problem: The computer enters sleep mode unexpectedly. Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components.

  • Page 126: Problems With Drives And Other Storage Devices

    • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message is displayed while you are using the application program, refer to the manuals supplied with the application. User Guide ThinkPad T560 and P50s...

  • Page 127: Problems With Ports And Connectors

    If the application still does not run correctly, contact your place of purchase or a service representative for help. Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window.
  • Page 128 User Guide ThinkPad T560 and P50s...

  • Page 129: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 113 • “Recovery overview for the Windows 10 operating system” on page 118 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 130: Performing Backup And Recovery Operations

    This section provides instructions on how to perform a backup operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 131: Using The Rescue And Recovery Workspace

    This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 132: Creating And Using A Rescue Medium

    Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 133: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are up-to-date” on page 90.

  • Page 134: Recovery Overview For The Windows 10 Operating System

    The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start. User Guide ThinkPad T560 and P50s...

  • Page 135: Creating And Using A Recovery Usb Drive

    After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen. Note: Ensure that your computer is connected to ac power during the recovery process. Creating and using a recovery USB drive You can create a recovery USB drive as a backup for the Windows recovery programs.
  • Page 136 User Guide ThinkPad T560 and P50s...

  • Page 137: Chapter 10. Replacing Devices

    To disable Fast Startup for Windows 10, do the following: 1. From the desktop, type Power in the search box on the taskbar, and select Power Options. 2. Click Change what the power buttons do on the left pane. © Copyright Lenovo 2016...

  • Page 138: Replacing The Removable Battery

    Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.

  • Page 139: Installing Or Replacing The Micro Sim Card

    2. Unlock the battery latch . Slide the battery latch to the unlocked position and hold it there. Then remove the battery 3. Insert a new battery until it clicks into place. Ensure that the battery latches are in the locked position. 4.
  • Page 140 SIM card firmly into the slot until it clicks into place. 6. Reinstall the battery pack. See “Replacing the removable battery” on page 122. 7. Turn the computer over again. Connect the ac power adapter and all cables to the computer. User Guide ThinkPad T560 and P50s...

  • Page 141: Replacing The Keyboard

    Replacing the keyboard Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. Removing the keyboard To remove the keyboard, do the following: 1.
  • Page 142 7. Loosen the screws that secure the keyboard with the cross end of the keyboard multi-tool. 8. Pivot the keyboard slightly upward until you can see the connectors on the bottom side of the keyboard. Then turn the keyboard over User Guide ThinkPad T560 and P50s...
  • Page 143 9. Gently put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. Installing the new keyboard To install the new keyboard, do the following: 1. Attach the connectors and then turn the keyboard over. Chapter 10 Replacing devices...
  • Page 144 (the edge that is close to the display) is under the frame of the keyboard bezel. 3. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Ensure that the screw heads are exposed completely. User Guide ThinkPad T560 and P50s...
  • Page 145 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. 5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool. Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown.

  • Page 146: Replacing The Base Cover Assembly

    1. Disable the built-in battery. See “Disabling the built-in battery” on page 121. 2. Close the computer display and turn the computer over. 3. Remove the battery pack. See “Replacing the removable battery” on page 122. 4. Loosen the screws. User Guide ThinkPad T560 and P50s...
  • Page 147 5. Pry up the latches and then remove the base cover assembly. 6. Reinstall the new base cover assembly in place. 7. Tighten the screws to secure the base cover assembly. Chapter 10 Replacing devices...

  • Page 148: Replacing A Memory Module

    4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 130. 5. Open the latches on both sides of the memory slot at the same time , and then remove the memory module User Guide ThinkPad T560 and P50s...

  • Page 149: Replacing The Storage-Drive Stabilizer Bar

    6. Insert the memory module into the memory slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. Attention: Do not touch the contact edge of the memory module.

  • Page 150: Replacing The Internal Storage Drive

    • Before removing the storage drive, make a backup copy of all the information on it, and then turn off the computer. • Never remove the drive while the computer is operating, in sleep mode, or in hibernation mode. User Guide ThinkPad T560 and P50s...
  • Page 151 To replace the storage drive, do the following: Note: Depending on the computer model, the internal storage drive and drive cable that come with your computer might look different from the illustrations in this topic. 1. Disable the built-in battery. See “Disabling the built-in battery” on page 121. 2.
  • Page 152 Note: Your computer might come with a Serial Advanced Technology Attachment (SATA) or Peripheral Component Interconnect Express (PCIe) drive. Ensure that the new storage drive is of the same type with the removed one. Otherwise, the new storage drive might not adapt to the drive cable. User Guide ThinkPad T560 and P50s...
  • Page 153 9. Route the drive cable through the storage-drive stabilizer bar first. Then install the drive in place. Chapter 10 Replacing devices...

  • Page 154: Replacing The Coin-Cell Battery

    12. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. User Guide ThinkPad T560 and P50s...
  • Page 155 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.

  • Page 156: Replacing The Dc-In Cable Assembly

    3. Remove the battery pack. See “Replacing the removable battery” on page 122. 4. Remove the base cover assembly. See “Replacing the base cover assembly” on page 130. 5. Remove the screws and then remove the bracket. User Guide ThinkPad T560 and P50s...
  • Page 157 6. Disconnect the dc-in cable from the system board and then remove the dc-in cable assembly. 7. Put the new dc-in cable assembly in place and connect the dc-in cable to the system board. Attention: Do not route the dc-in cable on the hinge. Otherwise, the dc-in cable might get damaged when the base cover assembly is installed.

  • Page 158: Replacing The Wireless-Wan Card

    5. If a tool is provided with the new wireless-WAN card to help you disconnect cables, use the tool to disconnect the cables from the wireless-WAN card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the wireless-WAN card. User Guide ThinkPad T560 and P50s...
  • Page 159 6. Remove the screw. The wireless-WAN card is released from the secured position and pivots upward. 7. Carefully remove the wireless-WAN card out of the slot. 8. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the new wireless-WAN card into the slot at an angle of about 20 degrees.
  • Page 160 11. Reinstall the base cover assembly and the removable battery. 12. Turn the computer over again. Connect the ac power adapter and all cables to the computer. User Guide ThinkPad T560 and P50s...

  • Page 161: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 162: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 163: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 164 User Guide ThinkPad T560 and P50s...

  • Page 165: Appendix A. Supplemental Information On The Ubuntu Operating System

    Accessing the Lenovo Limited Warranty This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011. You can view the LLW in a number of languages from this Web site. Read the Lenovo Limited Warranty at: http://www.lenovo.com/warranty/llw_02 The LLW also is preinstalled on the computer.
  • Page 166 – Multiple display • Keyboard – Function keys • Trackpad – Horizontal scrolling – Vertical scrolling • Micro SIM card The following list provides information about components and features that are not supported by Lenovo. User Guide ThinkPad T560 and P50s...
  • Page 167 Note: Depending on the model, some of the components and features might not be available on your computer. • Accelerometer • Fingerprint reader • HDMI 5.1 channel • Hybrid Graphic card • Integrated wireless Wide Area Network (WAN) • Surround audio •...
  • Page 168 User Guide ThinkPad T560 and P50s...

  • Page 169: Appendix B. Regulatory Information

    Appendix B. Regulatory information The latest compliance information is available at http://www.lenovo.com/compliance. Wireless related information Wireless interoperability Wireless-LAN card is designed to be interoperable with any wireless-LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: •...

  • Page 170: Location Of The Ultraconnect Wireless Antennas

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 171: Wireless-Radio Compliance Information

    For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/UserManual Certification related information The following table contains information of the product name, compliance ID, and machine types.

  • Page 172: Export Classification Notice

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 173: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 174: Korea Class B Compliance Statement

    The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. User Guide ThinkPad T560 and P50s...

  • Page 175: Appendix C. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 176: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 177: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 178: Battery Recycling Information For Taiwan

    Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China User Guide ThinkPad T560 and P50s...

  • Page 179: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    The latest environmental information is available at http://www.lenovo.com/ecodeclaration. European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast”...

  • Page 180: China Rohs

    China RoHS User Guide ThinkPad T560 and P50s...

  • Page 181: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 182 5. Clear the Allow this device to wake the computer check box. 6. Click OK. User Guide ThinkPad T560 and P50s...

  • Page 183: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 184: Trademarks

    This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

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