If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. ThinkPad T560 and P50s Hardware Maintenance Manual...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER DANGER DANGER ThinkPad T560 and P50s Hardware Maintenance Manual...
Lenovo Support Center are available at: http://www.lenovo.com/support/phone • Service training documents for Lenovo authorized service technicians are available at the following Web site. The disassembly and reassembly videos that show the FRU removal and replacement procedures are contained in the documents.
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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To identify the major FRUs for a product, do the following: 1. Go to http://support.lenovo.com/ibasepartslookup. 2. Type the Machine Type and Serial Number in the corresponding fields. 3. Click Submit. eSupport also can be used to view the general FRU list for a product. The FRU list is a general list of components and does not contain specific model information.
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This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
Ground (20V) Note: Output voltage of pin 2 of the ac power adapter might differ from the one you are servicing. 3. If the voltage is not correct, replace the ac power adapter. ThinkPad T560 and P50s Hardware Maintenance Manual...
Checking the battery and operational charging Checking the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
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“Symptom-to-FRU index” on page 40 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the product Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
To create recovery media, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
This section provides instructions on how to perform a backup operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from the Lenovo Web site at http://www.lenovo.com/ThinkPadDrivers. Solving recovery problems...
• Use recovery media if all other methods of recovery have failed and you need to restore the storage drive to the factory default settings. See “Creating and using a recovery media” on page 30. Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal storage drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence.
The computer does not start until the password is entered. Note: If only a supervisor password is set, the password prompt will not be displayed when the operating system is started. ThinkPad T560 and P50s Hardware Maintenance Manual...
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
To put the computer into screen blank mode, do the following: 1. Right-click the battery gauge in the task bar. 2. Select Power off display. To end screen blank mode and resume normal operation, press any key. Sleep mode When the computer enters sleep mode, the following events occur in addition to what occurs in screen blank mode: •...
EAIA data access error—The access to EEPROM is failed. 0188 System board Invalid RFID Serialization Information Area. 0189 System board Invalid RFID configuration information area—The EEPROM checksum is not correct. 0190 1. Charge the battery. Critical low-battery error 2. Battery ThinkPad T560 and P50s Hardware Maintenance Manual...
Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0191 1. Run the ThinkPad Setup program, and then save System Security—Invalid Remote Change requested. current setting by pressing F10. 2. System board 0199 1. Run the ThinkPad Setup program, and then save System Security—Security password retry count the current setting by pressing F10.
However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. ThinkPad T560 and P50s Hardware Maintenance Manual...
• This policy applies to all ThinkPad notebooks purchased on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will have zero pixel defects.
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7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly ThinkPad T560 and P50s Hardware Maintenance Manual...
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Has the same function as the Pause key. Fn+S Has the same function as the SysRq key. Fn+4 Puts your computer into sleep mode. To return to normal operation, press the Fn key only. ThinkPad T560 and P50s Hardware Maintenance Manual...
Speakers Emergency-reset hole Status indicators This topic helps you locate and identify the various status indicators on your computer. Note: Depending on the model, your computer might look different from the following illustrations. ThinkPad T560 and P50s Hardware Maintenance Manual...
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Table 7. Status indicators Indicator Meaning Speaker-mute indicator On: The speakers are muted. Microphone-mute indicator On: The microphones are muted. Camera-status indicator On: The camera is in use. Chapter 6 Locations...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs Table 8. Major FRUs Descriptions Self-service CRU Optional-service LCD unit (see “LCD FRUs” on page 53) Keyboard bezel assembly System board assembly Power button card Chapter 6 Locations...
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Lenovo recovery disc set are used to restore the Microsoft Windows operating system. They might not come with the computer, and a user might order them from http://www.lenovo.com/lenovorecovery, though additional shipping and handling fees might apply. ThinkPad T560 and P50s Hardware Maintenance Manual...
Available on some models Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 51 and “LCD FRUs” on page 53.
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Connect the cable to this connector. LCD connector (internal) LCD cable Connect one end to the LCD panel and the other end to this connector. USB 3.0 connector (external) Connect USB-compatible devices to this connector. ThinkPad T560 and P50s Hardware Maintenance Manual...
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Table 11. System board connector and cable guide (continued) Item Connector (location) Internal cable required Cable connection HDMI connector (external) Connect a compatible digital audio device or video monitor to this connector. Audio connector (external) Connect headphones or a headset with 3.5-mm (0.14-inch) 4-pole plug to this connector.
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Smart card reader connector Smart card cable Connect one end to the smart card (internal) reader connector on the system board and the other end to this connector. Wireless-WAN card connectors and cables ThinkPad T560 and P50s Hardware Maintenance Manual...
Connect one end of the (internal) wireless-LAN black antenna to the A-cover and the other end to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 6 Locations...
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Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
If you replace the system board, you must restore the serial number of the system unit to its original value. The serial number of the system unit is written on the label attached to the bottom of the computer. ThinkPad T560 and P50s Hardware Maintenance Manual...
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system. If the system board is inoperable, this will not be possible. ThinkPad T560 and P50s Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
For access, remove this FRU: • “1010 Removable battery” on page 67 If the computer has a micro SIM card installed, you also must remove the micro SIM card before you start the servicing. ThinkPad T560 and P50s Hardware Maintenance Manual...
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
1020 Base cover assembly For access, remove this FRU: • “1010 Removable battery” on page 67 Removal steps of the base cover assembly ThinkPad T560 and P50s Hardware Maintenance Manual...
Applying labels to the base cover: The new base cover assembly is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly. For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one.
Indonesia Rating label (for Indonesia) Postel label (for Indonesia and Malaysia), and MCMC label (for Malaysia) INDIA BIS label (for India) 1030 Keyboard For access, remove this FRU: • “1010 Removable battery” on page 67 ThinkPad T560 and P50s Hardware Maintenance Manual...
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Removal steps of the keyboard 1. To reveal the screw heads beneath the keyboard frame, slide the keyboard frame forward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool. 2. Loosen the screws that secure the keyboard with the cross end of the keyboard multi-tool. Chapter 8 Removing or replacing a FRU...
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3. Pivot the keyboard slightly upward until you can see the connectors on the bottom side of the keyboard . Then turn over the keyboard 4. Gently put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. ThinkPad T560 and P50s Hardware Maintenance Manual...
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Installing the new keyboard 1. Attach the connectors and then turn over the keyboard. 2. Insert the keyboard into the space under the frame of the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. Chapter 8 Removing or replacing a FRU...
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3. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Ensure that the screw heads are exposed completely. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. ThinkPad T560 and P50s Hardware Maintenance Manual...
5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool. Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown. 6. Adjust the keyboard frame in place with the flat end of the keyboard multi-tool to ensure that all the latches are secured under the keyboard bezel.
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Screw (quantity) Color Torque M2 × L3.5 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Step Screw (quantity) Color Torque 0.181 Nm M2 × L3.5 mm, flat-head, nylon-coated (1) Silver (1.85 kgf-cm) ThinkPad T560 and P50s Hardware Maintenance Manual...
When installing: Ensure that the internal storage drive is firmly attached. 1050 Memory module For access, remove this FRU: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 Chapter 8 Removing or replacing a FRU...
Note: This information is only for the user-replaceable modules. For access, remove this FRU: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 Removal steps of the wireless-LAN card ThinkPad T560 and P50s Hardware Maintenance Manual...
Step Screw (quantity) Color Torque Bronze 0.181 Nm M2 × L3.5 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) When installing: Plug the gray cable into the main connector and the black cable into the auxiliary connector. 1070 Wireless-WAN card Note: This information is only for the user-replaceable modules. For access, remove this FRU: •...
When installing: Plug the orange cable into the main connector and the blue cable into the auxiliary connector. 1080 Coin-cell battery For access, remove this FRU: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 ThinkPad T560 and P50s Hardware Maintenance Manual...
Removal steps of the coin-cell battery When installing: Ensure that the connector is attached firmly. 1110 dc-in bracket and dc-in cable For access, remove these FRUs: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 Removal steps of the dc-in bracket and dc-in cable Chapter 8 Removing or replacing a FRU...
1120 Built-in battery or dummy battery Important notices for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. ThinkPad T560 and P50s Hardware Maintenance Manual...
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The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
For access, remove this FRU: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 Removal steps of the thermal fan When installing: Ensure that the fan connectors are attached firmly. ThinkPad T560 and P50s Hardware Maintenance Manual...
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Loosen the screws in ascending alphabetical order as illustrated. Note: The thermal fan on your computer might look differently. For some models, you might not have to perform steps in the following illustration. Chapter 8 Removing or replacing a FRU...
Removal steps of the speaker assembly Step Screw (quantity) Color Torque Black 0.181 Nm M2 × L2.5 mm, flat-head shoulder, nylon-coated (3) (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. ThinkPad T560 and P50s Hardware Maintenance Manual...
Cable routing: When you install the speaker assembly, route the cables as shown in the following illustration. 1150 Smart card reader or dummy smart card reader, and smart card cable Depending on the model, your computer might have a smart card reader or a dummy smart card reader installed.
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(1.85 kgf-cm) Removal steps of the smart card cable Removal steps of the dummy smart card reader Step Screw (quantity) Color Torque Black 0.181 Nm M2 × L3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) ThinkPad T560 and P50s Hardware Maintenance Manual...
1160 System board assembly Important notices for handling the system board When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as six inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock.
M2 × L3.5 mm, flat-head, nylon-coated (6) Silver 0.181 Nm (1.85 kgf-cm) 1170 LCD unit For access, remove these FRUs in order: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 ThinkPad T560 and P50s Hardware Maintenance Manual...
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Removal steps of the LCD unit When installing: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chapter 8 Removing or replacing a FRU...
1210 Power button card and power button card cable For access, remove these FRUs in order: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 • “1170 LCD unit” on page 90 ThinkPad T560 and P50s Hardware Maintenance Manual...
Removal steps of the power button card and power button card cable Torque Step Screw (quantity) Color M2 × L3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1220 Keyboard assembly Removal steps of the keyboard assembly To replace the keyboard assembly, remove these FRUs in order: •...
For access, remove these FRUs in order: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 • “1170 LCD unit” on page 90 • “2010 LCD bezel assembly” on page 94 ThinkPad T560 and P50s Hardware Maintenance Manual...
Removal steps of the hinges Step Screw (quantity) Color Torque M2.5 × L2.5 mm, big-head, nylon-coated (6) Silver 0.294 Nm (3 kgf-cm) 2030 LCD panel and LCD cable For access, remove these FRUs in order: • “1010 Removable battery” on page 67 •...
For access, remove these FRUs in order: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 • “1170 LCD unit” on page 90 • “2010 LCD bezel assembly” on page 94 ThinkPad T560 and P50s Hardware Maintenance Manual...
Removal steps of the camera/microphone card When installing: Ensure that the connector is attached firmly. 2050 LED cable assembly For access, remove these FRUs in order: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 •...
Removal steps of the antenna kit For access, remove these FRUs in order: • “1010 Removable battery” on page 67 • “1020 Base cover assembly” on page 68 • “1170 LCD unit” on page 90 ThinkPad T560 and P50s Hardware Maintenance Manual...
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• “2010 LCD bezel assembly” on page 94 • “2020 Hinges” on page 94 • “2030 LCD panel and LCD cable” on page 95 Chapter 8 Removing or replacing a FRU...
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Ensure that the cables are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Blue cable (WWAN auxiliary) Black cable (WLAN auxiliary) Red cable (WWAN main) Gray cable (WLAN main) ThinkPad T560 and P50s Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo Lenovo logo Rescue and Recovery...
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Part Number: SP40K04930 (1P) P/N: SP40K04930 *1PSP40K04930*...