Page 1 Lenovo System x3550 M5 Installation and Service Guide Machine Type: 8869...
Page 2 Note: Before using this information and the product it supports, read the general information in Appendix D “Getting help and technical assistance” on page 1107, Appendix E “Notices” on page 1111, the safety information, warranties, and licenses information on the Lenovo Web site at: https://support.lenovo.com/documents/LNVO-DOCS Sixth Edition (May 2017) ©...
Page 3: Table Of Contents
Chapter 4. Parts listing, Lenovo Chapter 3. Troubleshooting ..53 System x3550 M5 Type 8869 ..95 Start here....
Page 4 Instructions for Business Partners ..Removing a hot-swap hard disk drive Sending DSA data to Lenovo ..backplane....
Page 6 Lenovo System x3550 M5 Installation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2016, 2017...
Page 8: Safety Statements
Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. Lenovo System x3550 M5 Installation and Service Guide...
Page 9 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2016, 2017...
Page 10 Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) viii Lenovo System x3550 M5 Installation and Service Guide...
Page 11 DO NOT open up the chassis or any other parts of any UPS unit. This will void the unit warranty. Only replace parts for which a serviceable part exists, that is servicing any UPS unit is limited to FRU / CRU replacement parts. © Copyright Lenovo 2016, 2017...
Page 12 Statement 15 CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. Statement 17 CAUTION: The following label indicates moving parts nearby. Lenovo System x3550 M5 Installation and Service Guide...
Page 13 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. © Copyright Lenovo 2016, 2017...
Page 14 Exchange only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, Lenovo has a process for the collection of this battery. For information, call 1-800-426-4333. Have the Lenovo part number for the battery unit available when you call.
Page 15: Chapter 1. The Lenovo System X3550 M5 Server
2.5-inch simple-swap hard disk drive models or four 3.5-inch simple-swap hard disk drive models. The Lenovo System x3550 M5 Type 8869 server supports 2.5-inch hot-swap Serial Attached SCSI (SAS) or SATA hard disk drives, 2.5-inch simple-swap SATA hard disk drives, 3.5-inch hot-swap Serial Attached SCSI (SAS) or SATA hard disk drives, or 3.5-inch simple-swap SATA hard disk drives.
Page 16 Figure 3. Front view of the twelve 2.5-inch hot-swap hard disk drive model Drive bay 10 Drive bay 11 Figure 4. Rear view of the twelve 2.5-inch hot-swap hard disk drive model Lenovo System x3550 M5 Installation and Service Guide...
Page 17 Figure 7. Front view of the four 3.5-inch simple-swap hard disk drive model If firmware and documentation updates are available, you can download them from the Lenovo Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation.
Page 18 You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information Web site. The Lenovo Service Information Web site provides additional information for parts installation and replacement videos, and error codes for server support.
Page 19: Related Documentation
The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the Lenovo Web site. To check for updates, go to http://www.lenovo.com/support.
Page 20 • Two QuickPath Interconnect (QPI) links speed up to 9.6 GT per second Notes: • Use the Setup Utility program to determine the type and speed of the microprocessors. • For a list of supported microprocessors, see http://www.lenovo.com/ serverproven/. Memory (depending on the model): • Minimum: 8 GB •...
Page 21 – Input voltage high range: – Minimum: 200 V ac – Maximum: 240 V ac • For 750W Titanium power supply – Input voltage high range: – Minimum: 200 V ac – Maximum: 240 V ac Chapter 1 The Lenovo System x3550 M5 server...
Page 22 Heat output: Approximate heat output: Lenovo System x3550 M5 Installation and Service Guide...
Page 23 40°C. • Specific processors supported environment: – Processor E5-2699 v4, E5-2698 v4, E5-2697 v4, E5-2690 v4, E5-2667 v4, E5-2643 v4, and E5-2637 v4 are not supported with rear hard disk drive installed. Chapter 1 The Lenovo System x3550 M5 server...
Page 24: Rail And Supported Rack Specifications
If a 0U PDU is to be notes at the bottom. notes at the bottom. notes at the bottom. installed, read the notes at the bottom. Service on rack Cable management arm (CMA) support 1U PDU support Lenovo System x3550 M5 Installation and Service Guide...
Page 25: What Your Server Offers
Integrated Management Module 2.1 (IMM2.1) chassis event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or Hypertext Markup Language (HTML) file.
Page 26 • Lenovo ToolsCenter Suite CLI The Lenovo ToolsCenter Suite CLI program is a collection of server management tools that utilize a command-line interface program to manage firmware, hardware, and operating systems for CMM, IMM, and Flex-IOM based systems using the applications. Lenovo ToolsCenter Suite CLI is comprised of individual ToolsCenter application modules that are easily updated.
Page 27 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information Web site.
Page 28 • UEFI-compliant server firmware Lenovo System x Server Firmware (server firmware) offers several features, including Unified Extensible Firmware Interface (UEFI) 2.1 compliance; enhanced reliability, availability, and serviceability (RAS) capabilities; and basic input/output system (BIOS) compatibility support. UEFI replaces the BIOS and defines a standard interface between the operating system, platform firmware, and external devices.
Page 29: Reliability, Availability, And Serviceability
• Redundant hot-swap power supplies and redundant hot-swap fans • Redundant network interface card (NIC) support • Remind button to temporarily turn off the system-error LED • Remote system problem-determination support • ROM-based diagnostics • ROM checksums Chapter 1 The Lenovo System x3550 M5 server...
Page 30: Server Controls, Leds, And Power
LED (green) information USB 2.0 connector panel Rack Rack release release latch latch 2.5-inch hard disk drive bays Figure 11. Front view: eight 2.5-inch hot-swap-drive server model with the simple media cage Lenovo System x3550 M5 Installation and Service Guide...
Page 31 Video 2.5-inch hard disk DVD drive drive bays optical eject button connector drive bay DVD drive activity LED Figure 13. Front view: eight 2.5-inch hot-swap-drive server model with the advanced media cage Chapter 1 The Lenovo System x3550 M5 server...
Page 32 • Video connector: Connect a monitor to this connector. The video connectors on the front and rear of the server can be used simultaneously. Note: The maximum video resolution is 1600 x 1200 at 75 Hz. Lenovo System x3550 M5 Installation and Service Guide...
Page 33: Operator Information Panel
The following illustration shows the controls on the LCD operating panel assembly. Note: The LCD operating panel assembly is available only on the eight 2.5-inch-drive server model with the advanced media cage. Chapter 1 The Lenovo System x3550 M5 server...
Page 34 The following is an illustration of the LCD operating panel assembly menu options flow. Reset IMM to Reset IMM to Cle a r CMOS default settings default settings Soft Reset Hard Reset Figure 18. LCD operating panel assembly menu options flow Lenovo System x3550 M5 Installation and Service Guide...
Page 35 – Machine type and serial number – Universal Unique Identifier (UUID) string • System firmware levels: – UEFI code level – IMM code level – pDSA code level • IMM network information: Chapter 1 The Lenovo System x3550 M5 server...
Page 36: Rear View
1 supply 2 Video Power cord System-management USB 3.0 connectors connector connectors Ethernet connector (dedicated) Figure 21. Rear view: configuration of two 2.5-inch drives and one low-profile PCI riser card assembly Lenovo System x3550 M5 Installation and Service Guide...
Page 37 • NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
Page 38: Server Components
Note: The power supply 1 is the default/primary power supply. If the power supply 1 fails, you must replace the power supply immediately. Server components The following illustration shows the major components in the server. Lenovo System x3550 M5 Installation and Service Guide...
Page 39 Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can Chapter 1 The Lenovo System x3550 M5 server...
Page 40 Fan 7 Fan 5 Fan 3 Fan 1 connector connector connector connector Figure 25. System-board internal connectors System-board external connectors The following illustration shows the external connectors on the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 41 • Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved. • If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches. Chapter 1 The Lenovo System x3550 M5 server...
Page 42 • Changing the position of the UEFI boot backup jumper (J13) from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Lenovo System x3550 M5 Installation and Service Guide...
Page 43 You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo Support). System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board.
Page 44: Server Power Features
(the power-on LED will blink slowly), and one or more fans might start running to provide cooling while the server is connected to power. You can turn on the server by pressing the power-control button. Lenovo System x3550 M5 Installation and Service Guide...
Page 45 • The Ethernet 1 connector supports Wake on LAN feature. • When you turn on the server with the graphical adapters installed, the Lenovo logo displays on the screen after approximately three minutes. This is normal operation while the system loads.
Page 46 PCI Express riser-card assembly. Otherwise, the Wake on LAN feature might not work. • The Integrated Management Module II (IMM2) can turn off the server as an automatic response to a critical system failure. Lenovo System x3550 M5 Installation and Service Guide...
Page 47: Chapter 2. Configuring
UpdateXpress System Pack or UpdateXpress image. The firmware for the server is periodically updated and is available for download on the Lenovo Web site. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/ fixcentral.
Page 48: Configuring The Server
IMM detects an operating-system hang condition. A system administrator can use the blue-screen capture feature to assist in determining the cause of the hang condition. For more information, see “Using the remote presence and blue-screen capture features” on page 43. Lenovo System x3550 M5 Installation and Service Guide...
Page 49: Using The Serverguide Setup And Installation Cd
RAID software” on page 46. • Lenovo ToolsCenter Suite CLI Lenovo ToolsCenter Suite CLI is a collection of server management tools that utilize a command line interface program to manage firmware, hardware, and operating systems. And it covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings.
Page 50: Using The Setup Utility
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
Page 51: Starting The Setup Utility
• Change interrupt request (IRQ) settings • Resolve configuration conflicts Starting the Setup Utility Use this information to start the Setup Utility. To start the Setup Utility, complete the following steps: Step 1. Turn on the server. Note: Approximately 20 seconds after the server is connected to power, the power-control button becomes active.
Page 52 Select this choice to set the mode of operation after the power lost. – Commands on USB Interface Select this choice to enable or disable the Ethernet over USB interface on IMM. The default is Enable. Lenovo System x3550 M5 Installation and Service Guide...
Page 53 – Network Configuration Select this choice to view the system management network interface port, the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address, specify whether to use the static IP address or have DHCP assign the imm2.1 IP address, save the network changes, and reset the IMM.
Page 54 Attention: If you set an administrator password and then forget it, there is no way to change, override, or remove it. You must replace the system board. • Save Settings Select this choice to save the changes that you have made in the settings. Lenovo System x3550 M5 Installation and Service Guide...
Page 55: Using The Boot Manager
• Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings. • Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factory settings.
Page 56 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script. • Serial over LAN Lenovo System x3550 M5 Installation and Service Guide...
Page 57: Using The Remote Presence And Blue-Screen Capture Features
UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. For more information about IMM, see the Integrated Management Module II User’s Guide at http://publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/ product_page.html. Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the integrated management module 2.1 (IMM2.1).
Page 58 By default, the icmp packet is blocked by Windows firewall. The IMM GUI will then change to “OS booted” status after you change the setting as indicated above in both the Web and CLI interfaces. Lenovo System x3550 M5 Installation and Service Guide...
Page 59: Using The Embedded Hypervisor
To find device drivers and information about configuring the Ethernet controllers, go to http://www.lenovo.com/support. Enabling Features on Demand Ethernet software You can activate the Features on Demand (FoD) software upgrade key for Fibre Channel over Ethernet (FCoE) and iSCSI storage protocols that are integrated in the integrated management module.
Page 60: Enabling Features On Demand Raid Software
Follow the instructions in the documentation for your RAID controller. Lenovo ToolsCenter Suite CLI program The Lenovo ToolsCenter Suite CLI program is a collection of server management tools. Lenovo ToolsCenter Suite CLI also covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings.
Page 61: Using Lenovo Xclarity Administrator
To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.
Page 62 The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O). Note: If you do not specify any of these parameters, Lenovo ToolsCenter Suite CLI will use the default values. When the default values are used and Lenovo ToolsCenter Suite CLI is unable to access the IMM2 using the online authenticated LAN access method, Lenovo ToolsCenter Suite CLI will automatically use the unauthenticated KCS access method.
Page 63: Updating The Dmi/Smbios Data
The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use Lenovo ToolsCenter Suite CLI to update the DMI in the UEFI-based server. Lenovo ToolsCenter Suite CLI is an online tool that supports several operating systems. Make sure that you download the version for your operating system.
Page 64 The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O). Note: If you do not specify any of these parameters, Lenovo ToolsCenter Suite CLI will use the default values. When the default values are used and Lenovo ToolsCenter Suite CLI is unable to access the IMM2 using the online authenticated LAN access method, Lenovo ToolsCenter Suite CLI will automatically use the unauthenticated KCS access method.
Page 65 3. Under ToolsCenter, select View ToolsCenter downloads. 4. Select Lenovo ToolsCenter Suite CLI. 5. Scroll down and click the link and download Lenovo ToolsCenter Suite CLI version for your operating system. Scroll down and look under Online Help to download the Lenovo ToolsCenter Suite CLI Users Guide.
Page 66 Lenovo System x3550 M5 Installation and Service Guide...
Page 67: Chapter 3. Troubleshooting
The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server. Step 1.
Page 68 If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You must remove nonsupported hardware before you contact Lenovo or an approved warranty service provider for support.
Page 69: Undocumented Problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.
Page 70: Checkout Procedure
To find service bulletins that are available for the Lenovo System x3550 M5 server, go to http://www.lenovo.com/support and search for Type 8869, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Page 71: Diagnostic Tools
Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 60). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
Page 72 3. Memory modules 4. Microprocessors 5. Optical devices (CD or DVD) 6. SAS or SATA drives 7. LSI controller 8. Broadcom network adapter 9. FusionIO storage 10. Intel GPU 11. Nvidia GPU Lenovo System x3550 M5 Installation and Service Guide...
Page 73: Light Path Diagnostics
See “Running the DSA Preboot diagnostic programs” on page 68 for more information on running the DSA Preboot program on the server. • Troubleshooting by symptom These tables list problem symptoms and actions to correct the problems. See “Troubleshooting by symptom”...
Page 74 • One microprocessor in the microprocessor socket 1 • One 8 GB DIMM on the system board • One power supply • Power cord • Five fans ac power-supply LEDs Use this information to view ac power-supply LEDs. Lenovo System x3550 M5 Installation and Service Guide...
Page 75 The following minimum configuration is required for the dc LED on the power supply to be lit: • Power supply • Power cord Note: You must turn on the server for the dc LED on the power supply to be lit. The following illustration shows the locations of the power-supply LEDs on the ac power supply.
Page 76: System Pulse Leds
The following LEDs are on the system board and help you to monitor the system power-on and power-off sequencing and boot progress (see “System-board LEDs” on page 29 for the location of these LEDs). Lenovo System x3550 M5 Installation and Service Guide...
Page 77 Table 5. System pulse LEDs Description Action FPGA heartbeat Power-on and power-off 1. If the LED blinks at 1 Hz, it is functioning sequencing properly and no action is necessary. 2. If the LED is not blinking, (trained technician only) replace the system board. IMM heartbeat IMM2.1 heartbeat boot process The following steps describe the different stages...
Page 78: Event Logs
925. • System-event log: This log contains POST and system management interrupt (SMI) events and all events that are generated by the baseboard management controller that is embedded in the integrated Lenovo System x3550 M5 Installation and Service Guide...
Page 79: Viewing Event Logs Without Restarting The Server
If you have installed Lenovo ToolsCenter Suite CLI, you can use it to view the system-event log (as the IPMI event log), or the IMM2 chassis event log (as the ASM event log), the operating-system event logs, or the merged Lenovo ToolsCenter Suite CLI log.
Page 80: Clearing The Event Logs
• Run Lenovo ToolsCenter Suite CLI to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).
Page 81: Post
Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal operation while the program loads. Make sure that the server has the latest version of the DSA code. To obtain DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Chapter 3...
Page 82: Running The Dsa Preboot Diagnostic Programs
PXE using the ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at https://support.lenovo.com/ us/en/documents/LNVO-BOMC. In addition to the capabilities of the other editions of DSA, DSA Preboot includes diagnostic routines that would be disruptive to run within the operating-system environment (such as resetting devices and causing loss of network connectivity).
Page 83: Automated Service Request (Call Home)
You can also send the DSA error log to the Support Web site to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected. These tools can help Lenovo Support speed up the process of diagnosing problems.
Page 84: Error Messages
You can also choose to collect data manually. It uses minimal system resources, and can be downloaded from the Lenovo Web site. For more information and to download Electronic Service Agent, go to http://www-01.ibm.com/support/esa/. Error messages This section provides the list of error codes and messages for UEFI/POST, IMM, and DSA that are generated when a problem is detected.
Page 85: General Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a Trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 86 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 87: Hypervisor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 88: Intermittent Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 89: Memory Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 90: Microprocessor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 91: Monitor And Video Problems
Use this information to solve monitor and video problems. Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
Page 92 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 93: Network Connection Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 94: Optional-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 95 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 96 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 97 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 98 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 99: Serial-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 100: Serverguide Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 101: Universal Serial Bus (Usb) Port Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 102 “Power-supply LEDs” on page 60 for the minimum configuration). Step 6. Reconnect all power cords and turn on the server. If the server starts successfully, reseat the adapters and devices one at a time until the problem is isolated. Lenovo System x3550 M5 Installation and Service Guide...
Page 103: Solving Ethernet Controller Problems
If the server does not start from the minimum configuration, see “Power-supply LEDs” on page 60 to replace the components in the minimum configuration one at a time until the problem is isolated. Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using. See the operating-system documentation for information about Ethernet controllers, and see the Ethernet controller device-driver readme file.
Page 104: Problem Determination Tips
Figure 32. ID label • Machine type and model • Microprocessor or hard disk drive upgrades • Failure symptom – Does the server fail the diagnostic tests? – What occurs? When? Where? Lenovo System x3550 M5 Installation and Service Guide...
Page 105: Recovering The Server Firmware (Uefi Update Failure)
• Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 1107 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
Page 106: In-Band Manual Recovery Method
Step 7. Restart the server. The system begins the power-on self-test (POST). Step 8. Boot the server to an operating system that is supported by the firmware update package that you downloaded. Lenovo System x3550 M5 Installation and Service Guide...
Page 107: In-Band Automated Boot Recovery Method
Step 20. Reconnect the power cord and any cables that you removed. Step 21. Restart the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method Use this information to recover the server firmware and restore the server operation to the primary bank.
Page 108: Nx-Boot Failure
To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the Setup Utility, click System Settings ➙ Recovery ➙ POST Attempts ➙ POST Attempts Limit. The available options are 3, 6, 9, and 255 (disable Nx-boot failure). Lenovo System x3550 M5 Installation and Service Guide...
Page 109: Chapter 4. Parts Listing, Lenovo System X3550 M5 Type 8869
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 110 For a list of structural parts, see “Structural parts” on page 112. Figure 34. Server components The following table lists the part numbers for the server replaceable components. Lenovo System x3550 M5 Installation and Service Guide...
Page 111 85 W (8-core) Microprocessor, Intel E5-2618L v4, 2.2 GHz, 25 MB, 2133 MHz, 75 00YE947 W (10-core) Addl microprocessor, Intel E5-2618L v4, 2.2 GHz, 25 MB, 2133 MHz, 75 W (10-core) Chapter 4 Parts listing, Lenovo System x3550 M5 Type 8869...
Page 112 MHz, 65 W (14-core) 00YE950 Microprocessor, Intel E5-2658 v4, 2.3 GHz, 35 MB, 2400 MHz, 105 W (14-core) Addl microprocessor, Intel E5-2658 v4, 2.3 GHz, 35 MB, 2400 MHz, 105 W (14-core) Lenovo System x3550 M5 Installation and Service Guide...
Page 113 System board 00MV379 System board 01GT444 System board 01KN187 46W0823 Memory, 8 GB, 1Rx4, 1.2 V, DDR4, 2400 MHz, RDIMM Memory, 8 GB, 2Rx8, 1.2V, DDR4, 2400 MHz, RDIMM 46W0827 Chapter 4 Parts listing, Lenovo System x3550 M5 Type 8869...
Page 114 Hard disk drive, 3.5-inch hot-swap, nearline SAS, 6 TB, 7.2 K, 12 Gbps 00WH122 Hard disk drive, 3.5-inch hot-swap, nearline SAS, 8 TB, 7.2 K, 12 Gbps Hard disk drive, 3.5-inch hot-swap, SAS, 300 GB, 15 K, 12 Gbps 00WG676 Lenovo System x3550 M5 Installation and Service Guide...
Page 115 Solid-state drive, 3.5-inch hot-swap, SATA, 1.2 TB, S3520 01GR808 Solid-state drive, 2.5-inch hot-swap, SATA, 1.6 TB, S3520 01GR818 Solid-state drive, 3.5-inch hot-swap, SATA, 1.6 TB, S3520 01GR823 00YK238 Solid-state drive, 3.5-inch hot-swap, SATA, 480 GB, S3610 Chapter 4 Parts listing, Lenovo System x3550 M5 Type 8869...
Page 116 Hard disk drive, 2.5-inch hot-swap, SAS, 600 GB, 15 K, 12 Gbps Hard disk drive, 2.5-inch hot-swap, nearline SAS, 500 GB, 7.2 K, 00AJ122 6 Gbps Hard disk drive, 2.5-inch hot-swap, nearline SAS, 1 TB, 7.2 K, 00AJ087 6 Gbps Lenovo System x3550 M5 Installation and Service Guide...
Page 117 Enterprise entry solid-state drive, 2.5-inch hot-swap, SATA, 960 GB 00YC401 Enterprise entry solid-state drive, 2.5-inch hot-swap, SATA, 120 00WG621 GB, S3510 series Enterprise entry solid-state drive, 2.5-inch hot-swap, SATA, 240 00WG626 GB, S3510 series Chapter 4 Parts listing, Lenovo System x3550 M5 Type 8869...
Page 118 960 GB Enterprise mainstream solid-state drive, 2.5-inch hot-swap, SATA, 01GV859 1.92 TB Enterprise mainstream solid-state drive, 2.5-inch hot-swap, SATA, 01GV864 3.84 TB Enterprise mainstream solid-state drive, 3.5-inch hot-swap, SATA, 01GV869 240 GB Lenovo System x3550 M5 Installation and Service Guide...
Page 119 Self-encrypting drive, 2.5-inch hot-swap, SAS, 600 GB, 10 K, 12 00WG711 Gbps Self-encrypting drive, 2.5-inch hot-swap, SAS, 900 GB, 10 K, 12 00WG716 Gbps Self-encrypting drive, 2.5-inch hot-swap, SAS, 1.2 TB, 10 K, 12 00WG721 Gbps Chapter 4 Parts listing, Lenovo System x3550 M5 Type 8869...
Page 120 Adapter, DVI to VGA 25R9043 00JY847 Adapter, Emulex 8Gb FC single-port HBA Adapter, Emulex 8Gb FC dual-port HBA 00JY848 00D8546 Adapter, Emulex 16Gb FC single-port HBA Adapter, Emulex 16Gb FC single-port HBA 01CV833 Lenovo System x3550 M5 Installation and Service Guide...
Page 121 Adapter, Intel X710-DA2 ML2 2x10GbE SFP+ Adapter 00JY942 00D9692 Adapter, Mellanox ConnectX-3 10 GbE Adapter Adapter, Mellanox ConnectX-3 40GbE / FDR IB VPI Adapter 00D9552 Adapter, Mellanox ConnectX-3 EN Single-port SFP+ 10GbE 00AE049 Adapter Chapter 4 Parts listing, Lenovo System x3550 M5 Type 8869...
Page 122 33F8354 Bracket, PCIe Riser 1, ML2 00KF686 Bracket, PCIe Riser 1, low-profile 00KF687 Bracket, PCIe Riser 2, 2 x low-profile 00KF688 Bracket, PCIe Riser 2, 1 x low-profile, 1x full-height half-length 00KF689 Lenovo System x3550 M5 Installation and Service Guide...
Page 123 Cable, Intel OPA 100 Series Passive Copper QSFP28 Cable, 3 m 00WE057 Cable, Intel OPA 100 Series Active Optical QSFP28 Cable, 5 m 00WE061 00WE065 Cable, Intel OPA 100 Series Active Optical QSFP28 Cable, 10 m Chapter 4 Parts listing, Lenovo System x3550 M5 Type 8869...
Page 124 Cable, yellow Cat5e cable, 0.6 m 40K8971 Cable, yellow Cat5e cable, 1.5 m 40K8972 Cable, yellow Cat5e cable, 3 m 40K8973 Cable, yellow Cat5e cable, 10 m 40K8974 Cable, yellow Cat5e cable, 25 m 40K8975 Lenovo System x3550 M5 Installation and Service Guide...
Page 125 USB memory key, 32 GB, Enterprise Value USB memory flash key, 2 GB 42D0545 Consumable parts (parts that are purchased separately) are not covered by the Lenovo Statement of Limited Warranty. The following consumable parts are available for purchase from the Lenovo retail store. Chapter 4...
Page 126: Structural Parts
Tool-less short slide rail kit 00YK494 Thermal grease 41Y9292 Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. The following structural parts are available for purchase from the retail store. Table 24. Structural parts, Type 8869 Index Description...
Page 127: Power Cords
3. Click Obtain maintenance parts; then, follow the instructions to order the part from the retail store. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Page 128 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil Lenovo System x3550 M5 Installation and Service Guide...
Page 129: Chapter 5. Removing And Replacing Components
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 130: Installation Guidelines
• Have a small flat-blade screwdriver, a small Phillips screwdriver, and a T8 torx screwdriver available. • To view the error LEDs on the system board and internal components, leave the server connected to power. Lenovo System x3550 M5 Installation and Service Guide...
Page 131: System Reliability Guidelines
• You do not have to turn off the server to install or replace hot-swap power supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform any steps that involve removing or installing adapter cables and you must disconnect the power source from the server before you perform any steps that involve removing or installing a riser card.
Page 132: Updating The Server Configuration
DSA, see “Dynamic System Analysis” on page 67. 2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. Lenovo System x3550 M5 Installation and Service Guide...
Page 133: Sending Dsa Data To Lenovo
3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 1108. 4. To ship the server, repackage it in the original undamaged packing material and observe Lenovo procedures for shipping.
Page 134: Replacing The Cover
Attention: For proper cooling and airflow, replace the server cover before you turn on the server. Replacing the cover Use this information to replace the cover. To replace the server cover, complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 135 Step 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed. Important: Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the cover engage the chassis correctly.
Page 136: Removing The Air Baffle
116. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3. Remove the cover (see “Removing the cover” on page 119). Lenovo System x3550 M5 Installation and Service Guide...
Page 137: Removing A Raid Adapter Battery Or Flash Power Module
Step 4. Align the air baffle pins with the baffle pin holes on both sides of the chassis; then, lower the air baffle into the server. Press the air baffle down until it is securely seated. Note: Close the retaining clip on each end of the DIMM connector before installing the air baffle for proper cooling.
Page 138 Note: The cable routing is different between 2.5-inch and 3.5-inch hard disk drive server models. Figure 41. RAID adapter battery or flash power module cable routing for 3.5-inch hard disk drive server models. Lenovo System x3550 M5 Installation and Service Guide...
Page 139 (optional) (optional) Figure 42. RAID adapter battery or flash power module cable routing for 2.5-inch hard disk drive server models. Step 5. Remove the RAID adapter battery or flash power module from the chassis. Steps for removing the RAID adapter battery or flash power module for 2.5-inch hard disk drive server models Chapter 5 Removing and replacing components...
Page 140 Steps for removing the RAID adapter battery or flash power module for 3.5-inch hard disk drive server models Press the blue release tabs and rotate the battery or power module holder upward. Lenovo System x3550 M5 Installation and Service Guide...
Page 141: Replacing A Raid Adapter Battery Or Flash Power Module
Slightly press the retention clip outward to remove the battery or power module. Battery / flash power module Figure 44. RAID adapter battery or flash power module removal for 3.5-inch hard disk drive server models If you are instructed to return the RAID adapter battery or flash power module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 142 Note: The cable routing is different between 2.5-inch and 3.5-inch hard disk drive server models. Figure 45. RAID adapter battery or flash power module cable connection for 3.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 143 (optional) (optional) Figure 46. RAID adapter battery or flash power module cable connection for 2.5-inch hard disk drive server models Attention: • Ensure that the battery/flash-power-module cable is routed straightly near the power-supply cage, otherwise the cable might get overheated and the system board might get damaged. •...
Page 144 Align the cable connector with the slot on the holder. Place the battery or flash power module into the holder and make sure that the holder engages the battery or flash power module securely. Connect the other end of the cable to the battery or flash power module. Lenovo System x3550 M5 Installation and Service Guide...
Page 145: Removing A Raid Adapter Battery Or Flash Power Module Holder
Press the blue release tabs and lower the battery or power module holder into the chassis. Battery / flash power module Holder Figure 48. RAID adapter battery or flash power module installation for 3.5-inch hard disk drive server models Step 9. Reinstall the cover (see “Replacing the cover”...
Page 146: Replacing A Raid Adapter Battery Or Flash Power Module Holder
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect all power cords and external devices; then, remove the cover (see “Removing the cover” on page 119). Lenovo System x3550 M5 Installation and Service Guide...
Page 147: Removing The Eia Bracket
Step 3. Slide the tray until it snaps into position in the chassis. Figure 50. Installing the RAID adapter battery or flash power module holder Step 4. Reinstall the cover (see “Replacing the cover” on page 120). Step 5. Slide the server into the rack. Step 6.
Page 148: Replacing The Eia Bracket
Use this information to replace the EIA bracket. To replace the EIA bracket, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Lenovo System x3550 M5 Installation and Service Guide...
Page 149: Removing And Replacing Tier 1 Crus
Reconnect the external cables and power cords, if necessary. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
Page 150: Removing Hot-Swap Hard Disk Drives
• Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter. • Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive. Lenovo System x3550 M5 Installation and Service Guide...
Page 151 EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Page 152: Removing Simple-Swap Hard Disk Drives
If you are instructed to return the drive assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing simple-swap hard disk drives Use this information to replace simple-swap hard disk drives. Lenovo System x3550 M5 Installation and Service Guide...
Page 153 You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. • Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
Page 154: Removing The Rear 2.5-Inch Hot-Swap-Drive Kit
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect the power cords. Step 3. Remove the cover (see “Removing the cover” on page 119). Lenovo System x3550 M5 Installation and Service Guide...
Page 155 Step 4. Disconnect the Mini-SAS HD (12Gb) and power cables from the 2.5-inch hot-swap-drive backplane and power connector. SAS/SATA power cable SAS/SATA signal cables Figure 61. Mini-SAS HD (12Gb) and power cable disconnection Chapter 5 Removing and replacing components...
Page 156 Mini-SAS HD (12Gb) connector Figure 62. Mini-SAS HD (12Gb) and power cable connector location on backplane Step 6. Loosen the screw located at the rear of the chassis. Figure 63. Screw location Lenovo System x3550 M5 Installation and Service Guide...
Page 157: Replacing The Rear 2.5-Inch Hot-Swap-Drive Kit
Step 7. Remove PCI riser-card assembly 3 first if it is installed on the system board (see “Removing a PCI riser-card assembly” on page 169). Afterwards, grasp the two handles located on the sides of the rear 2.5-inch hot-swap-drive kit, and slowly lift it out of the chassis. Attention: Always follow the installation sequence in this step.
Page 158 3 Rear 2.5-inch hot-swap-drive kit Figure 65. Rear 2.5-inch hot-swap-drive kit installation Step 5. Tighten the screw to secure the rear hard disk drive kit to the chassis. Figure 66. Screw location Lenovo System x3550 M5 Installation and Service Guide...
Page 159 Step 6. Lift the air duct and connect the Mini-SAS HD (12Gb) and power cables to the rear hot-swap backplane. Power connector Mini-SAS HD (12Gb) connector Figure 67. Mini-SAS HD (12Gb) and power cable connector location on the rear backplane Chapter 5 Removing and replacing components...
Page 160: Removing The Dvd Drive
To remove a DVD drive, complete the following steps: Note: The DVD drive is available on some models. Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Lenovo System x3550 M5 Installation and Service Guide...
Page 161 Step 2. Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the server cover (see “Removing the cover” on page 119). Step 4. Press and hold the release tab down as you push the drive from the rear to slide it out of the bay. Release tab DVD drive Figure 69.
Page 162 DVD drive filler panel. Drive retention clip Alignment pins Figure 71. DVD drive retention clip removal Step 6. Attach the drive retention clip to the side of the DVD drive filler panel that you removed. Lenovo System x3550 M5 Installation and Service Guide...
Page 163: Replacing The Dvd Drive
Use this information to replace the DVD drive. The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/ serverproven/. Chapter 5...
Page 164 DVD drive filler panel out of the drive bay. Release tab DVD drive filler panel Figure 74. DVD drive filler panel removal for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 165 Release tab DVD drive filler panel Figure 75. DVD drive filler panel removal for 3.5-inch hard disk drive server models Step 5. Remove the retention clip from the side of the DVD drive filler panel. Save the DVD drive filler panel for future use.
Page 166 Align the DVD drive in the drive bay and slide the DVD drive into the DVD drive bay until the DVD drive clicks into place. Figure 77. DVD drive installation for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 167: Removing The Dvd Drive Cable
Figure 78. DVD drive installation for 3.5-inch hard disk drive server models Step 10. Reconnect the power cords and any cables that you removed. Step 11. Turn on the peripheral devices and the server. Removing the DVD drive cable Use this information to remove the DVD drive cable. To remove the DVD cable, complete the following steps: Step 1.
Page 168 Do not disconnect the DVD drive cable by using excessive force. DVD drive cable Cable connector latch Figure 79. DVD drive cable removal for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 169 DVD drive cable Cable connector latch Figure 80. DVD drive cable removal for 3.5-inch hard disk drive server models Step 6. Slide the DVD drive out of the server (see “Removing the DVD drive” on page 146). Chapter 5 Removing and replacing components...
Page 170: Replacing The Dvd Drive Cable
Turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3. Remove the cover (see “Removing the cover” on page 119). Step 4. Remove the air baffle (see “Removing the air baffle” on page 122). Lenovo System x3550 M5 Installation and Service Guide...
Page 171 Step 5. Align the cable connector with the connector on the rear of the DVD drive cage. Press the cable connector into the DVD drive cage connector and slide it to the left until it is firmly seated. Cable connector latch Figure 82.
Page 172 DVD drive cable Cable connector latch Figure 83. DVD drive cable routing for 2.5-inch hard disk drive server models Lenovo System x3550 M5 Installation and Service Guide...
Page 173: Removing A Memory Module
DVD drive cable Cable connector latch Figure 84. DVD drive cable routing for 3.5-inch hard disk drive server models Step 6. Replace the air baffle (see “Replacing the air baffle” on page 122). Step 7. Reinstall the cover (see “Replacing the cover” on page 120). Step 8.
Page 174: Memory Module Installation
• The server supports only industry-standard double-data-rate 4 (DDR4) 2400 MHz PC4-19200 registered or load reduction, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the server.
Page 175 x4 = x4 organization (4 DQ lines per SDRAM) x8 = x8 organization x16 = x16 organization – v is the SDRAM and support component supply voltage (VDD) • Blank = 1.2 V specified – wwwww is the DIMM bandwidth, in MBps 12800 = 12.80 GBps (DDR4-1600 SDRAMs, 8-byte primary data bus) 14900 = 14.93 GBps (DDR4-1866 SDRAMs, 8-byte primary data bus) 17000 = 17.00 GBps (DDR4-2133 SDRAMs, 8-byte primary data bus)
Page 176 • Read the following table before installing memory modules when any NVIDIA adapter is installed. Table 26. NVIDIA video adapter configurations Description Supported maximum total memory size NVIDIA Quadro K420, K600, and K620 1 TB Lenovo System x3550 M5 Installation and Service Guide...
Page 177: Dimm Installation Sequence
The following illustration shows the location of the DIMM connectors on the system board. Figure 86. DIMM connectors location DIMM installation sequence Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed in slot 1.
Page 178 5th set 2, 5 6th set 14, 17 7th set 8, 11 8th set 20, 23 9th set 3, 6 10th set 15, 18 11th set 7, 10 12th set 19, 22 Lenovo System x3550 M5 Installation and Service Guide...
Page 179: Memory Rank Sparing
Memory rank sparing The memory rank sparing feature disables the failed memory from the system configuration and activates a rank sparing DIMM to replace the failed active DIMM. You can enable rank sparing memory in the Setup Utility, select System Settings ➙ Memory. For more information, see “Using the Setup Utility”...
Page 180 4th set 16, 17 5th set 8, 9 6th set 20, 21 7th set 11, 12 8th set 23, 24 9th set 6, 7 10th set 18, 19 11th set 10, 22 Lenovo System x3550 M5 Installation and Service Guide...
Page 181: Replacing A Memory Module
Replacing a memory module Use this information to replace a memory module. To install a memory module, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2.
Page 182: Removing The Sd Adapter
UEFI before installing the SD adapter in your compute node. See the documentation that comes with the SD adapter and “Using the Setup Utility” on page 36 for information and instructions. Lenovo System x3550 M5 Installation and Service Guide...
Page 183: Removing A Pci Riser-Card Assembly
To install the SD adapter, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server, and disconnect all power cords and external cables. Step 3.
Page 184 Figure 92. PCI riser-card assembly removal (1) 1U PCIe Riser 2 assembly (1x full-height half-length; x16 and 1x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2; x16) Figure 93. PCI riser-card assembly removal (2) Lenovo System x3550 M5 Installation and Service Guide...
Page 185 1U PCIe Riser 2 assembly (2 x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2; x16) Bracket Figure 94. PCI riser-card assembly removal (3) 1U PCIe Riser 2 assembly (2 x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x low profile;...
Page 186: Replacing A Pci Riser-Card Assembly
2 on system board Configuration microprocessors installed Slot 1 Slot 2 Slot 3 • One ML2 slot • One x1/x4/x8 full-height, x1/x4/x8 full-height, half-length slot low-profile half-length • One low-profile slot Lenovo System x3550 M5 Installation and Service Guide...
Page 187 Table 35. Configuration 4 Note: Slot 1 is for the 60-mm ML2 adapter. Configuration 4 PCI riser-card assembly PCI riser-card assembly Number of connector 1 on system board connector 2 on system board Configuration microprocessors installed Slot 1 Slot 2 Slot 3 •...
Page 188 2 on the system board. 1U PCIe Riser 3 assembly (1x low-profile; x8 or x16) Rear 2.5-inch hot-swap-drive kit Figure 96. PCI riser-card assembly installation (1) Lenovo System x3550 M5 Installation and Service Guide...
Page 189 1U PCIe Riser 2 assembly (1x full-height half-length; x16 and 1x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2; x16) Figure 97. PCI riser-card assembly installation (2) 1U PCIe Riser 2 assembly (2 x low profile; x8 or x16) 1U PCIe Riser 1 assembly (1x ML2;...
Page 190: Removing An Adapter
Step 4. Grasp the PCI riser-card assembly at the blue tabs and lift to remove the PCI riser-card assembly. Step 5. Place the PCI riser-card assembly on a flat and static-protective surface. Lenovo System x3550 M5 Installation and Service Guide...
Page 191 Step 6. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI riser-card assembly. Expansion Adapter filler Figure 100. Adapter removal from a PCI riser-card assembly that has one low-profile slot (for PCI riser-card assembly connector 1 on system board) Expansion Adapter...
Page 192: Replacing An Adapter
“System-board internal connectors” on page 26 for the location of the internal SAS/SATA RAID connector and riser-card slots. You can replace the ServeRAID SAS/SATA adapter with an optional ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support. Lenovo System x3550 M5 Installation and Service Guide...
Page 193 Seven fans required Intel X540 ML2 Dual Port 10GbaseT Adapter 00D1994 Seven fans required Seven fans required Lenovo 1250GB Enterprise Value io3 Flash 00AE983 Seven fans required Seven fans required Adapter for System x Lenovo 1600GB Enterprise Value io3 Flash...
Page 194 Seven fans required Adapter Note: You can purchase the System x3550 M5 Fan Gen 2 (option part number: 00MV373) to acquire two additional fans for your server. • The server provides two PCI riser-card slots on the system board. The following information indicates the riser-card slots and the type of adapters that the riser cards support: –...
Page 195 Table 42. Configuration 3 Note: Slot 1 is for the 60-mm ML2 adapter. Configuration 3 PCI riser-card assembly PCI riser-card assembly Number of connector 1 on system board connector 2 on system board Configuration microprocessors installed Slot 1 Slot 2 Slot 3 –...
Page 196 The following illustrates show the different types of PCI riser-card assemblies: Expansion Adapter filler Figure 105. Adapter installation into a PCI riser-card assembly that has one low-profile slot (for PCI riser-card assembly connector 1 on system board) Lenovo System x3550 M5 Installation and Service Guide...
Page 197 Expansion Adapter filler Figure 106. Adapter installation into a PCI riser-card assembly that has one low-profile slot for ML2 card (for PCI riser-card assembly connector 1 on system board) Expansion Adapter filler Figure 107. Adapter installation into a PCI riser-card assembly that has one low-profile slot (for PCI riser-card assembly connector 2 on system board) Expansion Adapter...
Page 198: Removing A Serveraid Sas/Sata Controller
Note: For brevity, in this documentation the ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter. To remove the SAS/SATA adapter from the system board, complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 199: Replacing A Serveraid Sas/Sata Controller
Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the cover (see “Removing the cover” on page 119). Step 4.
Page 200 2. Note the order and position of the cables to the RAID card prior to service. Misconnecting the hard disk drive cables may result in a lost RAID array. Steps for inserting a SAS/SATA adapter in the dedicated connector on the system board Lenovo System x3550 M5 Installation and Service Guide...
Page 201 Insert the SAS/SATA adapter into the RAID connector on the system board until it is firmly seated. The retention brackets secure the SAS/SATA adapter in place when the adapter is firmly seated into the connector. Figure 111. ServeRAID adapter installation Note: Remove the PCI bracket that comes with either the ServeRAID M5210, ServeRAID M1215, or ServeRAID N2215 adapter before installing it in the dedicated connector on the system board.
Page 202 SAS/SATA configuration connector SAS/SATA power connector SAS/SATA configuration and power cable SAS/SATA signal cable Figure 112. ServeRAID adapter cable routing for four 3.5-inch hot-swap hard disk drive configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 203 SAS/SATA configuration connector SAS/SATA power connector SAS/SATA configuration and power cable SAS/SATA signal cable Figure 113. ServeRAID adapter cable routing for eight 2.5-inch hot-swap hard disk drive configuration Chapter 5 Removing and replacing components...
Page 204 SAS/SATA power cable SAS/SATA configuration connector SAS/SATA power connector SAS/SATA signal cables SAS/SATA power cable Figure 114. ServeRAID adapter cable routing for ten 2.5-inch hot-swap hard disk drive configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 205: Removing The Serveraid Adapter Memory Module
SAS/SATA power cable SAS/SATA configuration connector SAS/SATA power connector SAS/SATA signal cables SAS/SATA power cable Figure 115. ServeRAID adapter cable routing for twelve 2.5-inch hot-swap hard disk drive configuration Step 8. Connect the signal cables to the SAS/SATA adapter. Step 9. Reconnect any cables that you removed.
Page 206: Replacing The Serveraid Adapter Memory Module
Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the cover (see “Removing the cover” on page 119). Step 4. Remove the ServeRAID SAS/SATA controller (see “Removing a ServeRAID SAS/SATA controller” on page 184). Lenovo System x3550 M5 Installation and Service Guide...
Page 207: Removing A Thermal Kit (Hot-Swap Fan)
Step 5. Align the memory module with the connector on the ServeRAID adapter and push it into the connector until it is firmly seated. ServeRAID ServeRAID adapter memory module Retention bracket Figure 117. ServeRAID memory module installation Step 6. Reinstall the ServeRAID SAS/SATA controller (see “Replacing a ServeRAID SAS/SATA controller” on page 185).
Page 208: Replacing A Thermal Kit (Hot-Swap Fan)
Remove the cover (see “Removing the cover” on page 119). Step 3. Touch the static-protective package that contains the new fan to any unpainted metal surface on the server. Then, remove the new fan from the package. Lenovo System x3550 M5 Installation and Service Guide...
Page 209 Step 4. Orient the fan over the fan slot in the fan assembly bracket so that the fan connector aligns with the connector on the system board. Fan tabs Fan 8 Fan connector on the system board Figure 119. Fan installation (1) Chapter 5 Removing and replacing components...
Page 210: Removing A Power Supply
The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Lenovo System x3550 M5 Installation and Service Guide...
Page 211 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Page 212 • The dc supply source shall be located within the same premises as this equipment. • Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor. Lenovo System x3550 M5 Installation and Service Guide...
Page 213 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded power source. •...
Page 214 If the server is in a rack, at the back of the server, pull back the cable management arm to gain access to the rear of the server and the power supply. Lenovo System x3550 M5 Installation and Service Guide...
Page 215: Replacing A Power Supply
Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of the server. Figure 122. Power supply removal If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 216 Touch the static-protective package that contains the hot-swap power supply to any unpainted metal surface on the server; then, remove the power supply from the package and place it on a static-protective surface. Lenovo System x3550 M5 Installation and Service Guide...
Page 217 Step 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay. Figure 123. Power supply installation Step 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks.
Page 218 • If the power source requires ring terminals, you must use a crimping tool to install the ring terminals to the power cord wires. The ring terminals must be UL approved and must accommodate the wire that is described in the above-mentioned note. Lenovo System x3550 M5 Installation and Service Guide...
Page 219 CAUTION: This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment. This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment.
Page 220 • Use copper wire conductors only. See the specifications in the product documentation for the required wire size. • See the specifications in the product documentation for the required torque values for the wiring-terminal screws. Lenovo System x3550 M5 Installation and Service Guide...
Page 221 -48 volt dc power supply, and make the connections to and disconnections from the -48 volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the -48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or remove the -48 volt power cable.
Page 222: Removing A Hot-Swap Hard Disk Drive Backplane
Figure 127. Redundant power information label Removing a hot-swap hard disk drive backplane Use this information to remove a hot-swap hard disk drive backplane. Lenovo System x3550 M5 Installation and Service Guide...
Page 223 To remove the hot-swap hard disk drive backplane, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.
Page 224 Carefully lift the backplane out of the chassis by pulling outwards and lifting it up. Ten 2.5-inch hot-swap-drive backplane Figure 129. Ten 2.5-inch hot-swap-drive backplane removal Lenovo System x3550 M5 Installation and Service Guide...
Page 225 Step for removing a ten 2.5-inch hot-swap hard disk drive backplane with two NVMe drive connector Carefully lift the backplane out of the chassis by pulling outwards and lifting it up. Ten 2.5-inch hard disk drive backplane (with two NVMe connectors) Figure 130.
Page 226: Replacing A Hot-Swap Hard Disk Drive Backplane
Reconnect the cables to the hard disk drive backplane. Step 3. Install the hot-swap hard disk drive backplane. Based on the server configuration, the hot-swap hard disk drive backplane may appear as either of the following four. Lenovo System x3550 M5 Installation and Service Guide...
Page 227 Steps for installing a four 2.5-inch hot-swap hard disk drive backplane Note: Two four 2.5-inch hot-swap-drive backplanes are used for the eight 2.5-inch hot-swap-drive server model. Align the backplane with the slots on the chassis. Carefully lower the hard disk drive backplane until it is fully seated in the chassis. Four 2.5-inch hot-swap-drive backplane Figure 132.
Page 228 Align the backplane with the slots on the chassis. Carefully lower the hard disk drive backplane until it is fully seated in the chassis. Ten 2.5-inch hot-swap-drive backplane Figure 133. Ten 2.5-inch hot-swap-drive backplane installation Lenovo System x3550 M5 Installation and Service Guide...
Page 229 Steps for installing a ten 2.5-inch hot-swap hard disk drive backplane with two NVMe drive connectors Align the backplane with the slots on the chassis. Carefully lower the hard disk drive backplane until it is fully seated in the chassis. Ten 2.5-inch hard disk drive backplane (with two NVMe connectors) Figure 134.
Page 230 Then, route the power cable and the configuration cable from the drive backplane along the chassis and connect it to the SAS/SATA power connector and SAS/SATA configuration connector. For the 10 x 2.5-inch drive backplane with two NVMe connectors, connect Lenovo System x3550 M5 Installation and Service Guide...
Page 231 the NVMe cable to the NVMe adapter and the backplane. The following illustrations show the cable routing and connectors for the 2.5-inch and 3.5-inch hot-swap backplanes. SAS/SATA configuration connector SAS/SATA power connector SAS/SATA configuration and power cable SAS/SATA signal cable Figure 136.
Page 232 SAS/SATA power cable SAS/SATA configuration connector SAS/SATA power connector SAS/SATA signal cables SAS/SATA power cable Figure 137. Ten 2.5-inch hot-swap backplane cable connection Lenovo System x3550 M5 Installation and Service Guide...
Page 233 GPU power connector SAS/SATA configuration connector SAS/SATA powe connector SAS/SATA signal cables NVMe cable SAS/SATA wer cable Figure 138. Cable connection for a ten 2.5-inch hot-swap backplane with two NVMe connectors Chapter 5 Removing and replacing components...
Page 234 SAS/SATA power cable SAS/SATA configuration connector SAS/SATA power connector SAS/SATA signal cables SAS/SATA power cable Figure 139. Twelve 2.5-inch hot-swap backplane cable connection Lenovo System x3550 M5 Installation and Service Guide...
Page 235: Removing A Simple-Swap Hard Disk Drive Backplate
SAS/SATA configuration connector SAS/SATA power connector SAS/SATA configuration and power cable SAS/SATA signal cable Figure 140. Four 3.5-inch hot-swap-drive backplane installation Step 5. Reinstall the hard disk drives and filler panels (see “Replacing hot-swap hard disk drives” on page 136). Step 6.
Page 236 Four 2.5-inch simple-swap-drive backplate Figure 141. Four 2.5-inch simple-swap-drive backplate assembly removal Steps for removing a four 3.5-inch simple-swap-drive backplate assembly Lift the release latches that secure the backplate assembly to the chassis. Lenovo System x3550 M5 Installation and Service Guide...
Page 237: Replacing A Simple-Swap Hard Disk Drive Backplate
Carefully lift the backplate assembly out of the chassis by pulling outwards and lifting it up. Four 3.5-inch simple-swap-drive backplate Figure 142. Four 3.5-inch simple-swap-drive backplate assembly removal Step 7. Disconnect the power and signal cables from the system board. If you are instructed to return the hard disk drive backplate assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 238 Four 2.5-inch simple-swap-drive backplate Figure 143. Four 2.5-inch simple-swap-drive backplate assembly installation Steps for installing a four 3.5-inch simple-swap-drive backplate assembly Carefully lower the backplate assembly into the chassis until it is seated firmly. Lenovo System x3550 M5 Installation and Service Guide...
Page 239 Secure the backplate assembly to the chassis by pressing the release latches. Four 3.5-inch simple-swap-drive backplate Figure 144. Four 3.5-inch simple-swap-drive backplate assembly installation Step 3. Connect the signal and power cables to the system board. Route the signal cable from the drive backplane along the chassis and connect it to the SAS/SATA controller connectors.
Page 240 The following illustrations show the cable routing and connectors for the 2.5-inch and 3.5-inch backplate assemblies. SAS/SATA power connector SAS/SATA power cable SAS/SATA signal cables Figure 145. Eight 2.5-inch simple-swap backplate assembly cable connection Lenovo System x3550 M5 Installation and Service Guide...
Page 241: Removing A Usb Embedded Hypervisor Flash Device
SAS/SATA power connector SAS/SATA power cable SAS/SATA signal cable Figure 146. Four 3.5-inch simple-swap backplate assembly cable connection Step 4. Reinstall the hard disk drives and filler panels (see “Replacing simple-swap hard disk drives” on page 138). Step 5. Reinstall the cover (see “Replacing the cover” on page 120). Step 6.
Page 242: Replacing A Usb Embedded Hypervisor Flash Device
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Turn off the server and peripheral devices and disconnect the power cords. Step 3. Remove the cover (see “Removing the cover” on page 119). Lenovo System x3550 M5 Installation and Service Guide...
Page 243: Removing The Coin-Cell Battery
The following notes describe information that you must consider when replacing the coin-cell battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the coin-cell battery, you must adhere to the following instructions.
Page 244 If necessary, lift PCI riser-card assembly 1 or the rear 2.5-inch hot-swap-drive kit out of the chassis (see “Removing a PCI riser-card assembly” on page 169 or “Removing the rear 2.5-inch hot-swap-drive kit” on page 140). Lenovo System x3550 M5 Installation and Service Guide...
Page 245 Step 5. Locate the coin-cell battery on the system board. Coin-cell battery Figure 149. Location of the coin-cell battery on system board If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from the battery connector.
Page 246: Replacing The Coin-Cell Battery
• To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, contact your Lenovo sales representative or Lenovo reseller. • After you replace the coin-cell battery, you must reconfigure the server and reset the system date and time.
Page 247 Step 6. Locate the coin-cell battery connector on the system board. Coin-cell battery Figure 151. Location of the coin-cell battery connector on system board Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Figure 152.
Page 248: Removing The Media Cage
Notes: • Refer to the illustration that applies to your particular server model. • Remember the cable routing before disconnecting the cables from the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 249 Eight 2.5-inch-drive server model with the advanced media cage: Note: Refer to the following illustration for removing the simple media cage or standard media cage. The removal procedure is similar. Release latch Operator information panel connector Front USB assembly connector LCD display cable connector Optical drive...
Page 250 Ten 2.5-inch hot-swap-drive server model: Figure 154. Media cage removal for ten 2.5-inch hot-swap-drive server model Lenovo System x3550 M5 Installation and Service Guide...
Page 251: Replacing The Media Cage
Four 3.5-inch-drive server model: Figure 155. Media cage removal for four 3.5-inch-drive server model Step 5. If you are instructed to return the media cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the media cage Use this information to replace the media cage.
Page 252 The installation procedure is similar. Operator information panel connector Front USB assembly connector LCD display cable connector Optical drive connector Figure 156. Media cage installation for eight 2.5-inch-drive server model with the advanced media cage Lenovo System x3550 M5 Installation and Service Guide...
Page 253 Ten 2.5-inch hot-swap-drive server model: Figure 157. Media cage installation for ten 2.5-inch hot-swap-drive server model Chapter 5 Removing and replacing components...
Page 254: Removing The Front Usb Connector Assembly
Remove the media cage (see “Removing the media cage” on page 234). Step 4. Remove the front USB connector assembly from the media cage. Notes: • Refer to the illustration that applies to your particular server configuration. Lenovo System x3550 M5 Installation and Service Guide...
Page 255 • Depending on the model, the front USB connector assembly comes with up to three USB connectors. For more information, see “Front view” on page 16. Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Front USB assembly Figure 159. Front USB connector assembly removal for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Ten 2.5-inch hot-swap hard disk drive server configuration: Front USB assembly...
Page 256: Replacing The Front Usb Connector Assembly
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. Insert the front USB connector assembly into the media cage. Note: Refer to the illustration that applies to your particular server configuration. Lenovo System x3550 M5 Installation and Service Guide...
Page 257 Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Front USB assembly Figure 162. Front USB connector assembly installation for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Ten 2.5-inch hot-swap hard disk drive server configuration: Front USB assembly Figure 163.
Page 258: Removing The Front Video Connector Assembly
Loosen the screws that secure the front video connector assembly to the media cage; then, remove the assembly from the media cage. Note: Refer to the illustration that applies to your particular server configuration. Lenovo System x3550 M5 Installation and Service Guide...
Page 259 Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Media cage Video connector Screws Figure 165. Front video connector assembly removal for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Ten 2.5-inch hot-swap hard disk drive server configuration: Video connector Screws Media cage...
Page 260: Replacing The Front Video Connector Assembly
From inside the media cage, insert the front video connector assembly into the holes on the cage; then, install the screws to secure the assembly to the cage. Note: Refer to the illustration that applies to your particular server configuration. Lenovo System x3550 M5 Installation and Service Guide...
Page 261 Eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration: Media cage Video connector Screws Figure 168. Front video connector assembly installation for eight 2.5-inch hot-swap or simple-swap hard disk drive server configuration Ten 2.5-inch hot-swap hard disk drive server configuration: Video connector Screws Media cage...
Page 262: Removing The Operator Information Panel Assembly
For the eight 2.5-inch hot-swap or simple-swap and ten 2.5-inch hot-swap hard disk drive server configuration, remove the media cage (see “Removing the media cage” on page 234). For the four 3.5-inch hot-swap or simple-swap hard disk drive server configuration, disconnect the operator Lenovo System x3550 M5 Installation and Service Guide...
Page 263 information panel assembly cable from the system board; then, remove the assembly from the chassis. See the following illustration when you have this particular server model. Figure 171. Operator information panel assembly removal for four 3.5-inch hot-swap or simple-swap hard disk drive server configuration Step 4.
Page 264 Ten 2.5-inch hot-swap hard disk drive server configuration: Operator information panel Figure 173. Operator information panel assembly removal from media cage for ten 2.5-inch hot-swap hard disk drive server configuration Lenovo System x3550 M5 Installation and Service Guide...
Page 265: Replacing The Operator Information Panel Assembly
Step 6. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the operator information panel assembly Use this information to replace the operator information panel assembly. To install the operator information panel, complete the following steps: Step 1.
Page 266 Step 3. Carefully push the media cage back into the chassis (see “Replacing the media cage” on page 237). Remember to reconnect the cables that were removed from the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 267: Removing The Lcd System Information Display Panel
Step 4. For the four 3.5-inch hot-swap or simple-swap hard disk drive server configuration, slide the operator information panel into the chassis from the inside of the server; then, reconnect the operator information panel assembly cable to the system board. Figure 176.
Page 268 Figure 178. LCD system information display panel removal Step 8. If you are instructed to return the LCD system information display panel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3550 M5 Installation and Service Guide...
Page 269: Replacing The Lcd System Information Display Panel
Replacing the LCD system information display panel Use this information to replace the LCD system information display panel. To install the LCD system information display panel, complete the following steps: Note: The LCD system information display panel is available only on the eight 2.5-inch-drive server model with the advanced media cage.
Page 270 Reinstall the cover (see “Replacing the cover” on page 120). Step 9. Slide the server into the rack. Step 10. Reconnect the power cords and any cables that you removed. Step 11. Turn on the peripheral devices and the server. Lenovo System x3550 M5 Installation and Service Guide...
Page 271: Removing The Com Port Bracket
Removing the COM port bracket Use this information to remove the COM port bracket. To remove the COM port bracket, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116.
Page 272: Replacing The Com Port Bracket
Turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3. If necessary, remove PCIe riser 2 assembly from the system board (see “Removing a PCI riser-card assembly” on page 169). Lenovo System x3550 M5 Installation and Service Guide...
Page 273 Step 4. Remove the expansion slot cover from the PCIe riser 2 assembly if one is present; then, install the COM port expansion slot cover onto the assembly. COM port expansion slot cover Expansion slot cover Figure 184. COM port expansion slot cover installation Step 5.
Page 274: Removing The Security Bezel
Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 116. Step 2. If necessary, turn off the server and peripheral devices and disconnect the power cords and all external cables. Lenovo System x3550 M5 Installation and Service Guide...
Page 275: Replacing The Security Bezel
Step 3. Use the key to unlock the security bezel to the open position. Security bezel Figure 187. Unlocking the security bezel Step 4. Press the release latch and rotate the security bezel away from the chassis. Release latch Security bezel Figure 188.
Page 276: Removing And Replacing Tier 2 Crus
Turn on the peripheral devices and the server. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 277: For Service Technician Only: Removing A Microprocessor And Heat Sink
For service technician only: removing a microprocessor and heat sink Use this information to remove a microprocessor and heat sink. • Microprocessors are to be removed only by trained technicians. Important: Always use the microprocessor installation tool to remove a microprocessor. Failing to use the microprocessor installation tool may damage the microprocessor sockets on the system board.
Page 278 Open the microprocessor socket release levers and retainer. Microprocessor release lever Microprocessor release lever Figure 193. Microprocessor socket levers and retainer disengagement Identify which release lever is labeled as the first release lever to open and open it. Lenovo System x3550 M5 Installation and Service Guide...
Page 279 Open the second release lever on the microprocessor socket. Open the microprocessor retainer. Attention: Do not touch the microprocessor contacts. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. Step 8.
Page 280 “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Handle Installation tool Microprocessor Figure 196. Installation tool handle adjustment Lenovo System x3550 M5 Installation and Service Guide...
Page 281: For Service Technician Only: Replacing A Microprocessor And Heat Sink
Figure 197. Installation Tool Lift the microprocessor out of the socket. Installation tool Microprocessor Figure 198. Installation tool removal Step 9. Install the new microprocessor (see “For service technician only: replacing a microprocessor and heat sink” on page 267). Attention: If you are replacing a microprocessor, use the empty installation tool that comes with the new microprocessor to remove the microprocessor.
Page 282 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. • To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo reseller. Lenovo System x3550 M5 Installation and Service Guide...
Page 283 • The microprocessor installation tool has the microprocessor installed on the tool, and may have a protective cover over the microprocessor. Do not use the tool, or remove the cover until you are instructed to do so. Note: Be sure to use the installation tool that comes with your microprocessor installation tool assembly. The tool has two settings for installing two different sizes of microprocessors.
Page 284 Note: Do not touch the microprocessor contacts. Contaminants on the microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket. Lenovo System x3550 M5 Installation and Service Guide...
Page 285 Align the installation tool with the microprocessor socket. The installation tool rests flush on the socket only if properly aligned. Figure 201. Installation tool alignment Install the microprocessor using the following instructions for your installation tool. • When using the installation tool, twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket, and lift the installation tool out of the socket.
Page 286 • Do not touch the thermal material on the bottom of the heat sink or on top of the microprocessor. Touching the thermal material will contaminate it. Lenovo System x3550 M5 Installation and Service Guide...
Page 287 Step 7. Remove the microprocessor cover, tape, or label from the surface of the microprocessor socket, if one is present. Store the cover in a safe place. Figure 205. Socket cover removal Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
Page 288 Press down on the center of the heat sink; then, press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened. You can cause damage to the microprocessor if you tighten the Lenovo System x3550 M5 Installation and Service Guide...
Page 289: Thermal Grease
screws on one side first, rather than rotating. Rotate each screw one full rotation at a time. Repeat this process until the screws are tightened. Step 10. Reinstall the air baffle (see “Replacing the air baffle” on page 122). Step 11. Reinstall the cover (see “Replacing the cover” on page 120). Step 12.
Page 290: For Service Technician Only: Removing The System Board
Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help. To remove the system board, complete the following steps: Step 1.
Page 291 Note: When you replace the system board, you must either update the server with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image. Make sure that you have the latest firmware or a copy of the pre-existing firmware before you proceed.
Page 292 System board handle Thumbscrew System board handle Figure 213. Thumbscrews disengagement Step 15. Grasp the system board handles and slide the system board toward the front of the server until it stops. Lenovo System x3550 M5 Installation and Service Guide...
Page 293: For Service Technician Only: Replacing The System Board
Note: Make sure that the system board disengages from all system-board standoffs. Step 16. Slightly push the system board toward the hot-swap fans; then, grasp the system board handles and carefully lift it up from the chassis, being careful not to damage any surrounding components. Thumbscrew System board handle System board handle...
Page 294 Thumbscrew System board handle System board handle Figure 215. System board installation Lenovo System x3550 M5 Installation and Service Guide...
Page 295 Note: Make sure that all the system board standoffs engage the system board correctly. System board standoffs Figure 216. System-board standoffs Step 3. Fasten the two thumbscrews (one is near PCI slot 2 and one is near the fan 5). Thumbscrew System board handle Thumbscrew...
Page 296 Step 11. Reinstall the air baffle (see “Replacing the air baffle” on page 122). Step 12. Reinstall the cover (see “Replacing the cover” on page 120). Step 13. Push the power supplies back into the server. Step 14. Slide the server into the rack. Lenovo System x3550 M5 Installation and Service Guide...
Page 297 Step 15. Reconnect the power cords and any cables that you removed. Step 16. Turn on the peripheral devices and the server. Step 17. Start the Setup Utility and reset the configuration. • Set the system date and time. • Set the power-on password. •...
Page 298 Lenovo System x3550 M5 Installation and Service Guide...
Page 299: Appendix A. Integrated Management Module 2.1 (Imm2.1) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2016, 2017...
Page 300: Imm Events That Automatically Notify Support
Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 301 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f0021-2c01ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) 806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (Internal RAID) 806f0021-3002ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 302 (Drive 1) 806f010d-0402ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 2) 806f010d-0403ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 3) Lenovo System x3550 M5 Installation and Service Guide...
Page 303 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010d-0404ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) 806f010d-0405ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 5) 806f010d-0406ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Page 304 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) 806f050c-2008ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) 806f050c-2009ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) Lenovo System x3550 M5 Installation and Service Guide...
Page 305 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f050c-200affff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) 806f050c-200bffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) 806f050c-200cffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 306: List Of Imm Events
• 40000001-00000000 : Management Controller [arg1] Network Initialization Complete. This message is for the use case where a Management Controller network has completed initialization. May also be shown as 4000000100000000 or 0x4000000100000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 307 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID CIM Information Prefix: IMM ID: 0001 User Response Information only; no action is required. • 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error. This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate.
Page 308 • 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 309 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0005 User Response Information only; no action is required. • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting.
Page 310 • 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 311 Alert Category System - IMM Network event SNMP Trap ID CIM Information Prefix: IMM ID: 0009 User Response Information only; no action is required. • 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3].
Page 312 This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity Warning Serviceable Automatically notify support Alert Category none Lenovo System x3550 M5 Installation and Service Guide...
Page 313 SNMP Trap ID CIM Information Prefix: IMM ID: 0013 User Response Complete the following steps until the problem is solved: 1. Make sure that the IMM network cable is connected. 2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM. •...
Page 314 This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI. May also be shown as 4000001100000000 or 0x4000001100000000 Severity Warning Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 315 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0017 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
Page 316 • 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user. May also be shown as 4000001500000000 or 0x4000001500000000 Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 317 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0021 User Response Information only; no action is required. • 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@=[arg6], DNS1@=[arg7]. This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server.
Page 318 • 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active. This message is for the use case where a Management Controller ethernet interface is now active. May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 319 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0025 User Response Information only; no action is required. • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info...
Page 320 • 4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen. This message is for the use case where an operating system error has occurred and the screen capture failed. May also be shown as 4000001d00000000 or 0x4000001d00000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 321 Severity Error Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0029 User Response Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2.
Page 322 May also be shown as 4000002000000000 or 0x4000002000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0032 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 323 Information only; no action is required. • 40000021-00000000 : Management Controller [arg1] clock has been set from NTP server [arg2]. This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info...
Page 324 This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure. May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info Serviceable Automatically notify support Alert Category System - other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 325 CIM Information Prefix: IMM ID: 0036 User Response Information only; no action is required. • 40000025-00000000 : The [arg1] on system [arg2] is 75% full. This message is for the use case where a Management Controller Event Log on a system is 75% full. May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info...
Page 326 This message is for the use case where a user has generated a Test Alert. May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Serviceable Automatically notify support Alert Category System - other Lenovo System x3550 M5 Installation and Service Guide...
Page 327 SNMP Trap ID CIM Information Prefix: IMM ID: 0040 User Response Information only; no action is required. • 40000029-00000000 : Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info...
Page 328 • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3550 M5 Installation and Service Guide...
Page 329 SNMP Trap ID CIM Information Prefix: IMM ID: 0044 User Response Information only; no action is required. • 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable...
Page 330 IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0048 Lenovo System x3550 M5 Installation and Service Guide...
Page 331 User Response Information only; no action is required. • 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1]. IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 332 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0052 User Response Information only; no action is required. • 40000035-00000000 : IPv6 DHCP disabled by user [arg1]. Lenovo System x3550 M5 Installation and Service Guide...
Page 333 IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0053 User Response Information only; no action is required. •...
Page 334 Prefix: IMM ID: 0056 User Response Information only; no action is required. • 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5]. IPv6 DHCP-assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 335 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0057 User Response Information only; no action is required. • 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3].
Page 336 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3]. Lenovo System x3550 M5 Installation and Service Guide...
Page 337 A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0061 User Response Information only; no action is required. •...
Page 338 • 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 339 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0065 User Response Information only; no action is required. • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity...
Page 340 • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 341 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0069 User Response Information only; no action is required. • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info...
Page 342 40000049-00000000 : SNMP [arg1] enabled by user [arg2]. A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3550 M5 Installation and Service Guide...
Page 343 SNMP Trap ID CIM Information Prefix: IMM ID: 0073 User Response Information only; no action is required. • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2]. A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable...
Page 344 BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 345 CIM Information Prefix: IMM ID: 0077 User Response Information only; no action is required. • 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable...
Page 346 A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0081 Lenovo System x3550 M5 Installation and Service Guide...
Page 347 User Response Information only; no action is required. • 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable...
Page 348 May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0085 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 349 • 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3]. A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0086 User Response Information only;...
Page 350 Prefix: IMM ID: 0089 User Response Information only; no action is required. • 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. A user configured USB-LAN port forwarding Lenovo System x3550 M5 Installation and Service Guide...
Page 351 May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0090 User Response Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity...
Page 352 User Response Information only; no action is required. • 4000005e-00000000 : SSH [arg1] by user [arg2]. A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 353 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0094 User Response Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info...
Page 354 40000062-00000000 : Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 355 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0098 User Response Information only; no action is required. • 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11].
Page 356 Information only; no action is required. • 40000066-00000000 : User [arg1] password modified. A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 357 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0102 User Response Information only; no action is required. • 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable...
Page 358 4000006a-00000000 : SSH Client key added for user [arg1]. User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 359 CIM Information Prefix: IMM ID: 0106 User Response Information only; no action is required. • 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2]. User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable...
Page 360 May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0110 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 361 • 4000006f-00000000 : Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0111...
Page 362 Prefix: IMM ID: 0114 User Response Information only; no action is required. • 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Lenovo System x3550 M5 Installation and Service Guide...
Page 363 May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0115 User Response Information only; no action is required. • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity...
Page 364 User Response Information only; no action is required. • 40000077-00000000 : Power capping was activated by user [arg1]. Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 365 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0119 User Response Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable...
Page 366 • 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 367 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0123 User Response Information only; no action is required. • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info...
Page 368 Information only; no action is required. • 4000007f-00000000 : Power cap throttling occurred. Power cap throttling occurred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 369 CIM Information Prefix: IMM ID: 0127 User Response Information only; no action is required. • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support...
Page 370 May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0131 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 371 • 40000084-00000000 : IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the IMM firmware to the same level on all nodes. A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity Error Serviceable...
Page 372 SNMP Trap ID CIM Information Prefix: IMM ID: 0135 User Response Lenovo Support will address the problem. • 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. Lenovo System x3550 M5 Installation and Service Guide...
Page 373 This message is for the use case where a user restores a Management Controller configuration from a file and it completes. May also be shown as 4000008800000000 or 0x4000008800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0136 User Response...
Page 374 This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 375 CIM Information Prefix: IMM ID: 0139 User Response Information only; no action is required. • 4000008c-00000000 : Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from CIM. May also be shown as 4000008c00000000 or 0x4000008c00000000 Severity Info...
Page 376 • 4000008f-00000000 : The bare metal connection process has been started. Bare Metal Connection process has been started May also be shown as 4000008f00000000 or 0x4000008f00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3550 M5 Installation and Service Guide...
Page 377 Prefix: IMM ID: 0143 User Response Information only; no action is required. • 40000090-00000000 : The bare metal update application reports a status of [arg1]. Bare Metal Update Application Status May also be shown as 4000009000000000 or 0x4000009000000000 Severity Info Serviceable Automatically notify support Alert Category...
Page 378 A user configured the TKLM device group May also be shown as 4000009300000000 or 0x4000009300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0147 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 379 Information only; no action is required. • 40000094-00000000 : User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client. User generated a new encryption key pair and installed a self-signed certificate for the TKLM client May also be shown as 4000009400000000 or 0x4000009400000000 Severity Info...
Page 380 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0151 User Response Information only; no action is required. • 40000098-00000000 : The UEFI Definitions have been changed. Lenovo System x3550 M5 Installation and Service Guide...
Page 381 UEFI Definitions change has been detected May also be shown as 4000009800000000 or 0x4000009800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0152 User Response Information only; no action is required. •...
Page 382 • 4000009c-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000009c00000000 or 0x4000009c00000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 383 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0156 User Response Information only; no action is required. • 4000009d-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has logged off. This message is for the use case where a user has logged off of a Management Controller.
Page 384 Information only; no action is required. • 400000a0-00000000 : User [arg1] has initiated an SMTP Server Connection Test. User initiated an SMTP Server Connection test. May also be shown as 400000a000000000 or 0x400000a000000000 Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 385 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0160 User Response Information only; no action is required. • 400000a1-00000000 : UEFI Reported: [arg1]. UEFI audit event logged. May also be shown as 400000a100000000 or 0x400000a100000000 Severity Info Serviceable...
Page 386 Information only; no action is required. • 400000a4-00000000 : User [arg1] has removed a certificate. User removed certificate May also be shown as 400000a400000000 or 0x400000a400000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 387 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0164 User Response Information only; no action is required. • 400000a5-00000000 : A certificate has been revoked. A certificate has been revoked May also be shown as 400000a500000000 or 0x400000a500000000 Severity Info Serviceable...
Page 388 400000a8-00000000 : The server was reset via pushbutton. Server was reset via pushbutton May also be shown as 400000a800000000 or 0x400000a800000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 389 CIM Information Prefix: IMM ID: 0168 User Response Information only; no action is required. • 400000a9-00000000 : The server was powered-up via power pushbutton. Server was power-up via power pushbutton May also be shown as 400000a900000000 or 0x400000a900000000 Severity Info Serviceable Automatically notify support Alert Category...
Page 390 May also be shown as 400000ac00000000 or 0x400000ac00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0172 User Response Information only; no action is required. Lenovo System x3550 M5 Installation and Service Guide...
Page 391 • 400000ad-00000000 : The server was automatically powered on because the power restore policy is set to restore previous power state.. Server was automatically powered on because the power restore policy is set to restore previous power state. May also be shown as 400000ad00000000 or 0x400000ad00000000 Severity Info Serviceable...
Page 392 Information only; no action is required. • 400000b1-00000000 : The server was powered up via Real Time Clock (scheduled power on). Server was powered up via Real Time Clock (scheduled power on) Lenovo System x3550 M5 Installation and Service Guide...
Page 393 May also be shown as 400000b100000000 or 0x400000b100000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0177 User Response Information only; no action is required. • 400000b2-00000000 : The server was powered off for an unknown reason. Server was powered off for an unknown reason May also be shown as 400000b200000000 or 0x400000b200000000 Severity...
Page 394 Information only; no action is required. • 400000b5-00000000 : The server was powered off when the watchdog expired. Server was powered off when the watchdog expired. May also be shown as 400000b500000000 or 0x400000b500000000 Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 395 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0181 User Response Information only; no action is required. • 400000b6-00000000 : The server stayed powered off because the power restore policy is set to always restore..
Page 396 • 400000b9-00000000 : The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) May also be shown as 400000b900000000 or 0x400000b900000000 Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 397 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0185 User Response Information only; no action is required. • 400000ba-00000000 : Management Controller [arg1] reset was initiated due to Power-On-Reset. Management Controller reset was initiated due to Power-On-Reset May also be shown as 400000ba00000000 or 0x400000ba00000000 Severity Info...
Page 398 • 400000bd-00000000 : Management Controller [arg1] reset was initiated by IMM firmware. Management Controller reset was initiated by IMM firmware May also be shown as 400000bd00000000 or 0x400000bd00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 399 CIM Information Prefix: IMM ID: 0189 User Response Information only; no action is required. • 400000be-00000000 : The [arg1] certificate is expired and has been removed. Expired certificate has been removed May also be shown as 400000be00000000 or 0x400000be00000000 Severity Info Serviceable Automatically notify support...
Page 400 Remote Control session closed May also be shown as 400000c200000000 or 0x400000c200000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0194 Lenovo System x3550 M5 Installation and Service Guide...
Page 401 User Response Information only; no action is required. • 400000c3-00000000 : Call Home to [arg1] failed to complete: [arg2]. Call Home failed to complete. May also be shown as 400000c300000000 or 0x400000c300000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information...
Page 402 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0198 User Response Information only; no action is required. • 400000c7-00000000 : UEFI deployment boot mode has been disabled. Lenovo System x3550 M5 Installation and Service Guide...
Page 403 UEFI deployment boot mode has been disabled May also be shown as 400000c700000000 or 0x400000c700000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0199 User Response Information only; no action is required. •...
Page 404 Check storage documentation by LSI Event ID. • 400000cc-00000000 : The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error May also be shown as 400000cc00000000 or 0x400000cc00000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 405 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0204 User Response Check storage documentation by LSI Event ID. • 400000cd-00000000 : The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more problems May also be shown as 400000cd00000000 or 0x400000cd00000000...
Page 406 • 400000d0-00000000 : Connectivity issue detected with the enclosure. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure May also be shown as 400000d000000000 or 0x400000d000000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 407 SNMP Trap ID CIM Information Prefix: IMM ID: 0208 User Response Lenovo Support will address the problem. • 400000d1-00000000 : Fan problem detected with the enclosure. Please check the enclosure unit fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Fan problem detected with the enclosure...
Page 408 If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more possible configuration problems within the subsystem May also be shown as 400000d400000000 or 0x400000d400000000 Lenovo System x3550 M5 Installation and Service Guide...
Page 409 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0212 User Response Check storage documentation by LSI Event ID. • 400000d5-00000000 : One or more virtual drives have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) One or more virtual drives have problem May also be shown as 400000d500000000 or 0x400000d500000000...
Page 410 (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. May also be shown as 800100020701ffff or 0x800100020701ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 411 Severity Warning Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
Page 412 This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 413 CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. 2. Replace the failing fan. (n = fan number) Fan 2B Tach : •...
Page 414 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. 2. Replace the failing fan. (n = fan number) Fan 5B Tach : Lenovo System x3550 M5 Installation and Service Guide...
Page 415 • 80010204-1d06ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 6A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d06ffff or 0x800102041d06ffff Severity Error Serviceable...
Page 416 (REAR BP Temp A) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010f01ffff or 0x800107010f01ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 417 Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 418 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011002ffff or 0x800107011002ffff Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 419 Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 420 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011302ffff or 0x800107011302ffff Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 421 Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 422 May also be shown as 800107011403ffff or 0x800107011403ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 423 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010701-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
Page 424 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (PCH Temp) Lenovo System x3550 M5 Installation and Service Guide...
Page 425 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response...
Page 426 (REAR BP Temp B) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010f02ffff or 0x800109010f02ffff Severity Error Lenovo System x3550 M5 Installation and Service Guide...
Page 427 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 428 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011003ffff or 0x800109011003ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 429 CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. RR PCI3 Amb Temp : •...
Page 430 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. Lenovo System x3550 M5 Installation and Service Guide...
Page 431 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010901-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (CPU2 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.
Page 432 80010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. Lenovo System x3550 M5 Installation and Service Guide...
Page 433 May also be shown as 800109011405ffff or 0x800109011405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3.
Page 434 (Ambient Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109013701ffff or 0x800109013701ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 435 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 436 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010f02ffff or 0x80010b010f02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3550 M5 Installation and Service Guide...
Page 437 SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 438 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011003ffff or 0x80010b011003ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 439 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 440 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011401ffff or 0x80010b011401ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 441 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 442 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011404ffff or 0x80010b011404ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 443 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 444 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 445 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 446 May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 447 • 80030021-0782ffff : Sensor [SensorElementName] has deasserted. (PCIe Dev LK Down) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300210782ffff or 0x800300210782ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 448 This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 8003010f2101ffff or 0x8003010f2101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 449 1. Replace the power supply with higher rated power. 2. Reduce the total power consumption by removing newly added or unused option like drives or adapters. • 80030112-0601ffff : Sensor [SensorElementName] has asserted. (SMM Mode) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 800301120601ffff or 0x800301120601ffff Severity Info...
Page 450 This message is for the use case when an implementation has detected a Sensor transition to the normal state. May also be shown as 8007000d2582ffff or 0x8007000d2582ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 451 Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0518 User Response No action; information only. • 80070101-2c01ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (ML2 OverTemp) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal.
Page 452 User Response Complete the following step to solve PCI I/O resource errors: 1. Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic.
Page 453 Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Complete the following step to solve PCI I/O resource errors: 1. Go to F1 Setup-> System Settings-> Device and I/O ports-> PCI 64 bit Resource and choose enable.
Page 454 May also be shown as 800701210782ffff or 0x800701210782ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 455 None • 80070125-2583ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (X8 PCI 2 Config) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701252583ffff or 0x800701252583ffff Severity Warning Serviceable...
Page 456 (CPU 2 OverTemp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702010302ffff or 0x800702010302ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 457 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 458 (PCI 3 Temp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702011103ffff or 0x800702011103ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 459 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 460 (PS 2 Fan Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702040a02ffff or 0x800702040a02ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 461 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 462 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 463 CIM Information Prefix: PLAT ID: 0522 User Response None • 8007020f-2201ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.
Page 464 • 80070219-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (SysBrd Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702190701ffff or 0x800702190701ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 465 Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check for an error LED on the system board. 2. Check the system-event log. 3. Check for the system firmware version and update to the latest version. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 466 (PCIe Dev Status) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702210782ffff or 0x800702210782ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 467 Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response None • 80070228-2e01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (IPMB IO Error) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.
Page 468 This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe. May also be shown as 800703010302ffff or 0x800703010302ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 469 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 470 This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable from less severe. May also be shown as 800703011103ffff or 0x800703011103ffff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 471 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 472 Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Lenovo System x3550 M5 Installation and Service Guide...
Page 473 Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF. 2. Follow actions in "Power Problems and Solving Power Problems". If the specified sensor is PS n 12V OV Fault, complete the following steps until the problem is solved: 1.
Page 474 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board). • 80070625-2583ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (X8 PCI 2 Config) Lenovo System x3550 M5 Installation and Service Guide...
Page 475 This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706252583ffff or 0x800706252583ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response None X8 PCI 3 Config :...
Page 476 No action; information only. • 800b0108-1301ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Power Unit) This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b01081301ffff or 0x800b01081301ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 477 Severity Error Serviceable Automatically notify support Alert Category Critical - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response 1. Check the LEDs for both power supplies. 2. Follow the actions in Power-supply LEDs. • 800b010a-1e81ffff : Redundancy Lost for [RedundancySetElementName] has asserted.
Page 478 Memory) This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010c2581ffff or 0x800b010c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3550 M5 Installation and Service Guide...
Page 479 SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response 1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. 2. Re-enable mirroring in the Setup utility. • 800b0309-1301ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted.
Page 480 But a system shutdown may happen anyway if the power load is too great. 2. Reduce the total power consumption by removing newly added or unused options like drives or adaptors. Lenovo System x3550 M5 Installation and Service Guide...
Page 481 Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF. 4. Replace the power supply with higher rated power. • 800b050a-1e81ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Fan Zone 1) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources.
Page 482 SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response 1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. 2. Re-enable mirroring in the Setup utility. Lenovo System x3550 M5 Installation and Service Guide...
Page 483 • 806f0007-0301ffff : [ProcessorElementName] has Failed with IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID...
Page 484 No action; information only. • 806f0008-0a02ffff : [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has been added. Lenovo System x3550 M5 Installation and Service Guide...
Page 485 May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0084 User Response No action; information only. • 806f0009-1301ffff : [PowerSupplyElementName] has been turned off. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Disabled.
Page 486 • 806f000d-0402ffff : The Drive [StorageVolumeElementName] has been added. (Drive 2) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 487 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0403ffff : The Drive [StorageVolumeElementName] has been added. (Drive 3) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0403ffff or 0x806f000d0403ffff Severity Info...
Page 488 • 806f000d-0406ffff : The Drive [StorageVolumeElementName] has been added. (Drive 6) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 489 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0407ffff : The Drive [StorageVolumeElementName] has been added. (Drive 7) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info...
Page 490 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040affff or 0x806f000d040affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 491 CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040bffff : The Drive [StorageVolumeElementName] has been added. (Drive 11) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040bffff or 0x806f000d040bffff Severity Info...
Page 492 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0410ffff or 0x806f000d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 493 No action; information only. • 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in the system. (ABR Status) This message is for the use case when an implementation has detected that memory was detected in the system. May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity Error Serviceable...
Page 494 IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status : X8 PCI 2 Firm : X8 PCI 3 Firm : Lenovo System x3550 M5 Installation and Service Guide...
Page 495 • 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard failure. (ABR Status) This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable...
Page 496 [ComputerSystemElementName] during POST. (ABR Status) Firmware BIOS (ROM) corruption was detected on the system during POST. May also be shown as 806f000f22010bff or 0x806f000f22010bff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 497 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0850 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Recover the server firmware from the backup page: a.Restart the server. b.At the prompt, press F3 to recover the firmware.
Page 498 This message is for the use case when an implementation has detected a Front Panel NMI / Diagnostic Interrupt. May also be shown as 806f00131701ffff or 0x806f00131701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0222 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 499 If the NMI button has not been pressed, complete the following steps: 1. Make sure that the NMI button is not pressed. 2. Replace the operator information panel cable. 3. Replace the operator information panel. • 806f001e-2201ffff : No bootable media available for system [ComputerSystemElementName]. (No Boot Device) This message is for the use case when an implementation has detected a System with No Bootable Media.
Page 500 4. Replace the affected adapters. 5. Replace the riser card. 6. (Trained service technicians only) Replace the system board. Lenovo System x3550 M5 Installation and Service Guide...
Page 501 One of PCI Errors : • 806f0021-2c01ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212c01ffff or 0x806f00212c01ffff Severity Error Serviceable...
Page 502 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. Lenovo System x3550 M5 Installation and Service Guide...
Page 503 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 504 1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server. 2. If the problem remains, (trained technician only) replace the system board. • 806f0107-0301ffff : An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 1) Lenovo System x3550 M5 Installation and Service Guide...
Page 505 This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor. May also be shown as 806f01070301ffff or 0x806f01070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0036 User Response...
Page 506 • 806f0108-0a02ffff : [PowerSupplyElementName] has Failed. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has failed. May also be shown as 806f01080a02ffff or 0x806f01080a02ffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 507 Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Reseat power supply n. 2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n. 3.
Page 508 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 509 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 510 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 511 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 512 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 513 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 514 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 515 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 516 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 517 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 518 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 519 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 520 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 521 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 522 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 523 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 524 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 525 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 526 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 527 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 528 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 529 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 530 (Drive 2) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0402ffff or 0x806f010d0402ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 531 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 532 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0405ffff or 0x806f010d0405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 533 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 534 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3550 M5 Installation and Service Guide...
Page 535 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 536 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3550 M5 Installation and Service Guide...
Page 537 • 806f010d-040cffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 12) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040cffff or 0x806f010d040cffff Severity Error Serviceable...
Page 538 • 806f010f-2201ffff : The System [ComputerSystemElementName] encountered a firmware hang. (Firmware Error) This message is for the use case when an implementation has detected a System Firmware Hang. May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 539 Severity Error Serviceable Automatically notify support Alert Category System - Boot failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0186 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Update the server firmware on the primary page. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 540 This message is for the use case when an implementation has detected an Interconnect Configuration Error. May also be shown as 806f011b0701ffff or 0x806f011b0701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0266 Lenovo System x3550 M5 Installation and Service Guide...
Page 541 User Response Reset the front USB cable on the system board. • 806f011b-0c01ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (FP LCD Cable) This message is for the use case when an implementation has detected an Interconnect Configuration Error.
Page 542 • 806f0125-1001ffff : [ManagedElementName] detected as absent. (PCI Riser 1) This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251001ffff or 0x806f01251001ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 543 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response If there is no GPU/storage tray installed in the system, then the log event is a normal condition. If there is a GPU/storage tray installed in the system, then check the following two portions: 1.
Page 544 2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware). 3. Run the DSA program. 4. Reseat the adapter. 5. Replace the adapter. Lenovo System x3550 M5 Installation and Service Guide...
Page 545 6. (Trained technician only) Replace microprocessor n. 7. (Trained technician only) Replace the system board. (n = microprocessor number) • 806f0207-0302ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 2) This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition.
Page 546 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 547 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 548 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3550 M5 Installation and Service Guide...
Page 549 • 806f020d-0404ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 550 806f020d-0407ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0407ffff or 0x806f020d0407ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 551 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 552 806f020d-040affff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040affff or 0x806f020d040affff Severity Warning Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 553 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 554 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040dffff or 0x806f020d040dffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 555 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 556 1. Reconnect the power cords. 2. Check power supply n LED. 3. See Power-supply LEDs for more information. (n = power supply number) • 806f0308-0a02ffff : [PowerSupplyElementName] has lost input. (Power Supply 2) Lenovo System x3550 M5 Installation and Service Guide...
Page 557 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0100...
Page 558 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 559 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 560 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 561 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 562 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 563 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 564 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 565 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 566 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 567 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 568 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 569 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 570 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 571 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 572 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 573 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 574 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 575 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 576 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 577 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 578 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 579 One of the DIMMs : • 806f030d-0400ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0400ffff or 0x806f030d0400ffff Severity Info Serviceable...
Page 580 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0404ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 4) Lenovo System x3550 M5 Installation and Service Guide...
Page 581 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0404ffff or 0x806f030d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response...
Page 582 • 806f030d-0408ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0408ffff or 0x806f030d0408ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 583 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0409ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0409ffff or 0x806f030d0409ffff Severity Info...
Page 584 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040cffff or 0x806f030d040cffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 585 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-040dffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040dffff or 0x806f030d040dffff Severity Info...
Page 586 • 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred. May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 587 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 588 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 589 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 590 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 591 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 592 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 593 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 594 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 595 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 596 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 597 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 598 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 599 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 600 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 601 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 602 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 603 Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0232 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser cards. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 604 • 806f0507-2584ffff : [ProcessorElementName] has a Configuration Mismatch. (All CPUs) This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05072584ffff or 0x806f05072584ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 605 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0062 User Response 1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics. 2. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 606 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 607 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 608 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 609 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 610 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 611 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 612 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 613 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 614 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 615 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 616 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 617 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 618 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 619 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 620 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 621 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 622 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 623 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 624 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 625 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 626 • 806f050d-0402ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 2) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0402ffff or 0x806f050d0402ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 627 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 628 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0405ffff or 0x806f050d0405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3550 M5 Installation and Service Guide...
Page 629 SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 630 May also be shown as 806f050d0408ffff or 0x806f050d0408ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 631 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6.
Page 632 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. Lenovo System x3550 M5 Installation and Service Guide...
Page 633 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-040cffff : Array [ComputerSystemElementName] is in critical condition. (Drive 12) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040cffff or 0x806f050d040cffff Severity Error...
Page 634 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f0513-2582ffff : A PCI SERR has occurred on system [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a PCI SERR. Lenovo System x3550 M5 Installation and Service Guide...
Page 635 4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.lenovo.com/serverproven/. 5. Remove both adapters. 6. Replace the PCIe adapters.
Page 636 2. Update the server firmware to the latest level (see Updating the firmware). 3. (Trained technician only) Replace the incompatible microprocessor. • 806f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 2) Lenovo System x3550 M5 Installation and Service Guide...
Page 637 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070302ffff or 0x806f06070302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0816 User Response 1.
Page 638 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0400ffff or 0x806f060d0400ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3550 M5 Installation and Service Guide...
Page 639 SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 640 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. Lenovo System x3550 M5 Installation and Service Guide...
Page 641 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-0404ffff : Array [ComputerSystemElementName] has failed. (Drive 4) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0404ffff or 0x806f060d0404ffff Severity Error...
Page 642 • 806f060d-0407ffff : Array [ComputerSystemElementName] has failed. (Drive 7) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 643 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 644 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040affff or 0x806f060d040affff Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 645 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 646 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. Lenovo System x3550 M5 Installation and Service Guide...
Page 647 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-0410ffff : Array [ComputerSystemElementName] has failed. (Ext Drive) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0410ffff or 0x806f060d0410ffff Severity Error...
Page 648 [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2003ffff or 0x806f070c2003ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 649 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2004ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 650 806f070c-2007ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2007ffff or 0x806f070c2007ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 651 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. •...
Page 652 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200bffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) Lenovo System x3550 M5 Installation and Service Guide...
Page 653 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200bffff or 0x806f070c200bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...
Page 654 May also be shown as 806f070c200effff or 0x806f070c200effff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 655 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200fffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 656 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2012ffff or 0x806f070c2012ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3550 M5 Installation and Service Guide...
Page 657 SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2013ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 658 [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2016ffff or 0x806f070c2016ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 659 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2017ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 660 806f070d-0400ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0400ffff or 0x806f070d0400ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 661 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0401ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 662 806f070d-0404ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 663 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0405ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 664 806f070d-0408ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0408ffff or 0x806f070d0408ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 665 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0409ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 666 806f070d-040cffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040cffff or 0x806f070d040cffff Lenovo System x3550 M5 Installation and Service Guide...
Page 667 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040dffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 668 806f072b-2201ffff : A successful software or firmware change was detected on system [ComputerSystemElementName]. (Bkup Auto Update) This message is for the use case when an implementation has detected a Successful Software or Firmware Change. May also be shown as 806f072b2201ffff or 0x806f072b2201ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 669 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0450 User Response No action; information only. ROM Recovery : • 806f0807-0301ffff : [ProcessorElementName] has been Disabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info...
Page 670 [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2001ffff or 0x806f080c2001ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 671 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2002ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 672 [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2005ffff or 0x806f080c2005ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 673 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2006ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 674 • 806f080c-2009ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2009ffff or 0x806f080c2009ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 675 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-200affff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 676 • 806f080c-200dffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c200dffff or 0x806f080c200dffff Lenovo System x3550 M5 Installation and Service Guide...
Page 677 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-200effff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 678 • 806f080c-2011ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2011ffff or 0x806f080c2011ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 679 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2012ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 680 • 806f080c-2015ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2015ffff or 0x806f080c2015ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 681 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2016ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 682 • 806f080c-2581ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2581ffff or 0x806f080c2581ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 683 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. One of the DIMMs : • 806f0813-2581ffff : An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName].
Page 684 This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132584ffff or 0x806f08132584ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3550 M5 Installation and Service Guide...
Page 685 SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink). 3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 686 Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 3) Lenovo System x3550 M5 Installation and Service Guide...
Page 687 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2003ffff or 0x806f090c2003ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1.
Page 688 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 689 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2007ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 7) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2007ffff or 0x806f090c2007ffff Severity Warning...
Page 690 Throttled. (DIMM 10) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200affff or 0x806f090c200affff Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 691 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 692 2. Replace DIMM n. (n = DIMM number) • 806f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 14) This message is for the use case when an implementation has detected Memory has been Throttled. Lenovo System x3550 M5 Installation and Service Guide...
Page 693 May also be shown as 806f090c200effff or 0x806f090c200effff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) •...
Page 694 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2011ffff or 0x806f090c2011ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 695 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2012ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 18) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2012ffff or 0x806f090c2012ffff Severity Warning...
Page 696 Throttled. (DIMM 21) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2015ffff or 0x806f090c2015ffff Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 697 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2016ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 698 • 806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is running in the Degraded state. Lenovo System x3550 M5 Installation and Service Guide...
Page 699 May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0038 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 700 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 701 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 702 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2005ffff or 0x806f0a0c2005ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 703 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 704 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severity Error Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 705 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 706 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200bffff or 0x806f0a0c200bffff Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 707 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 708 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200effff or 0x806f0a0c200effff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3550 M5 Installation and Service Guide...
Page 709 SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 710 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2011ffff or 0x806f0a0c2011ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 711 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 712 Memory that has been Detected. May also be shown as 806f0a0c2014ffff or 0x806f0a0c2014ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 Lenovo System x3550 M5 Installation and Service Guide...
Page 713 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 714 Memory that has been Detected. May also be shown as 806f0a0c2017ffff or 0x806f0a0c2017ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 715 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 716 • 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. Lenovo System x3550 M5 Installation and Service Guide...
Page 717 May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0477 User Response No action; information only. • 81010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
Page 718 May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 2B Tach : Lenovo System x3550 M5 Installation and Service Guide...
Page 719 • 81010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 3A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d03ffff or 0x810102041d03ffff Severity Info Serviceable...
Page 720 May also be shown as 810102041d06ffff or 0x810102041d06ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 6B Tach : Lenovo System x3550 M5 Installation and Service Guide...
Page 721 • 81010204-1d07ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 7A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d07ffff or 0x810102041d07ffff Severity Info Serviceable...
Page 722 May also be shown as 810107010f02ffff or 0x810107010f02ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 723 • 81010701-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PCI 1 Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011001ffff or 0x810107011001ffff Severity Info Serviceable...
Page 724 May also be shown as 810107011301ffff or 0x810107011301ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 725 • 81010701-1302ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PSU 2 Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011302ffff or 0x810107011302ffff Severity Info Serviceable...
Page 726 May also be shown as 810107011403ffff or 0x810107011403ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 727 • 81010701-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011404ffff or 0x810107011404ffff Severity Info Serviceable...
Page 728 May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 729 • 81010701-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107013701ffff or 0x810107013701ffff Severity Info Serviceable...
Page 730 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. RAID Amb Temp : RR PCI1 Amb Temp : Lenovo System x3550 M5 Installation and Service Guide...
Page 731 • 81010901-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCI 2 Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011002ffff or 0x810109011002ffff Severity Info Serviceable...
Page 732 May also be shown as 810109011302ffff or 0x810109011302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 733 • 81010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011401ffff or 0x810109011401ffff Severity Info Serviceable...
Page 734 May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 735 • 81010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011405ffff or 0x810109011405ffff Severity Info Serviceable...
Page 736 May also be shown as 810109013701ffff or 0x810109013701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 737 • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109020701ffff or 0x810109020701ffff Severity Info Serviceable...
Page 738 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. RAID Amb Temp : RR PCI1 Amb Temp : Lenovo System x3550 M5 Installation and Service Guide...
Page 739 • 81010b01-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PCI 2 Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011002ffff or 0x81010b011002ffff Severity Info Serviceable...
Page 740 May also be shown as 81010b011302ffff or 0x81010b011302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 741 • 81010b01-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011401ffff or 0x81010b011401ffff Severity Info Serviceable...
Page 742 May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 743 • 81010b01-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011405ffff or 0x81010b011405ffff Severity Info Serviceable...
Page 744 May also be shown as 81010b013701ffff or 0x81010b013701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 745 • 81030006-2101ffff : Sensor [SensorElementName] has asserted. (Sig Verify Fail) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 746 • 81030108-1301ffff : Sensor [SensorElementName] has deasserted. (PS Heavy Load) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 810301081301ffff or 0x810301081301ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 747 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 8103010c-2581ffff : Sensor [SensorElementName] has deasserted. (Non-Auth DIMMs) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 8103010c2581ffff or 0x8103010c2581ffff Severity Info...
Page 748 81050112-0d01ffff : Sensor [SensorElementName] has indicated limit no longer exceeded. (CPU/HDD Config) This message is for the use case when an implementation has detected a Sensor limit is no longer exceeded. May also be shown as 810501120d01ffff or 0x810501120d01ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 749 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0513 User Response No action; information only. • 81070101-2c01ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (ML2 OverTemp) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 750 (I/O Resources) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 751 Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 81070121-0782ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (PCIe Dev Status) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 752 (CPU 1 OverTemp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702010301ffff or 0x810702010301ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 753 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-0302ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (CPU 2 OverTemp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 754 (PCI 3 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702011103ffff or 0x810702011103ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 755 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 756 (PS 1 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702080a01ffff or 0x810702080a01ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 757 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070208-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PS 2 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 758 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (I/O Resources) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 759 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070214-2201ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (TPM Lock) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 760 (CPU 2 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107021b0302ffff or 0x8107021b0302ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 761 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070221-0782ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PCIe Dev Status) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 762 (CPU 2 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703010302ffff or 0x810703010302ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 763 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-1101ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (PCI 1 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 764 (ML2 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703012c01ffff or 0x810703012c01ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 765 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 8107030d-2582ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (RAID Vol State) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 766 (X8 PCI 2 Config) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted. May also be shown as 810706252583ffff or 0x810706252583ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 767 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response No action; information only. X8 PCI 3 Config : • 810b010a-1e81ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 1) This message is for the use case when Redundancy Lost has deasserted.
Page 768 Redundant for [RedundancySetElementName] has deasserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. May also be shown as 810b03091301ffff or 0x810b03091301ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 769 Info Serviceable Automatically notify support Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0807 User Response No action; information only. • 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources.
Page 770 810b050a-1e82ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Fan Zone 2) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b050a1e82ffff or 0x810b050a1e82ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 771 Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. • 810b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources.
Page 772 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been removed. May also be shown as 816f00080a01ffff or 0x816f00080a01ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 773 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0085 User Response No action; information only. • 816f0008-0a02ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has been removed.
Page 774 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. • 816f000d-0401ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 1) Lenovo System x3550 M5 Installation and Service Guide...
Page 775 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0401ffff or 0x816f000d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1.
Page 776 816f000d-0404ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 4) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0404ffff or 0x816f000d0404ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 777 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 778 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0407ffff or 0x816f000d0407ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 779 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 780 Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. Lenovo System x3550 M5 Installation and Service Guide...
Page 781 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. • 816f000d-040bffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 11) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040bffff or 0x816f000d040bffff Severity Info...
Page 782 3. Check the SAS cable. • 816f000d-0410ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Ext Drive) This message is for the use case when an implementation has detected a Drive has been Removed. Lenovo System x3550 M5 Installation and Service Guide...
Page 783 May also be shown as 816f000d0410ffff or 0x816f000d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 784 May also be shown as 816f00212201ffff or 0x816f00212201ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 785 • 816f0021-2582ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (All PCI Error) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable...
Page 786 May also be shown as 816f00213002ffff or 0x816f00213002ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 787 • 816f0021-3003ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 3) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213003ffff or 0x816f00213003ffff Severity Info Serviceable...
Page 788 May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0037 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 789 • 816f0108-0a01ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply return to normal operational status. May also be shown as 816f01080a01ffff or 0x816f01080a01ffff Severity Info Serviceable...
Page 790 May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 791 • 816f010c-2003ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2003ffff or 0x816f010c2003ffff Severity Info Serviceable Automatically notify support...
Page 792 May also be shown as 816f010c2006ffff or 0x816f010c2006ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 793 • 816f010c-2007ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2007ffff or 0x816f010c2007ffff Severity Info Serviceable Automatically notify support...
Page 794 May also be shown as 816f010c200affff or 0x816f010c200affff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 795 • 816f010c-200bffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200bffff or 0x816f010c200bffff Severity Info Serviceable Automatically notify support...
Page 796 May also be shown as 816f010c200effff or 0x816f010c200effff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 797 • 816f010c-200fffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200fffff or 0x816f010c200fffff Severity Info Serviceable Automatically notify support...
Page 798 May also be shown as 816f010c2012ffff or 0x816f010c2012ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 799 • 816f010c-2013ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2013ffff or 0x816f010c2013ffff Severity Info Serviceable Automatically notify support...
Page 800 May also be shown as 816f010c2016ffff or 0x816f010c2016ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 801 • 816f010c-2017ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2017ffff or 0x816f010c2017ffff Severity Info Serviceable Automatically notify support...
Page 802 May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 803 • 816f010d-0401ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 1) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0401ffff or 0x816f010d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 804 • 816f010d-0405ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 5) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0405ffff or 0x816f010d0405ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 805 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0406ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 6) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info...
Page 806 • 816f010d-0409ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 9) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0409ffff or 0x816f010d0409ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 807 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-040affff : The Drive [StorageVolumeElementName] has been enabled. (Drive 10) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040affff or 0x816f010d040affff Severity Info...
Page 808 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040dffff or 0x816f010d040dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3550 M5 Installation and Service Guide...
Page 809 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0410ffff : The Drive [StorageVolumeElementName] has been enabled. (Ext Drive) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info...
Page 810 This message is for the use case when an implementation has detected that a system has recovered from a Bus Timeout. May also be shown as 816f01130302ffff or 0x816f01130302ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 811 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0225 User Response 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink). 2.
Page 812 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0125-1001ffff : [ManagedElementName] detected as present. (PCI Riser 1) Lenovo System x3550 M5 Installation and Service Guide...
Page 813 This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01251001ffff or 0x816f01251001ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response...
Page 814 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response No action; information only. • 816f0207-0302ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 2) Lenovo System x3550 M5 Installation and Service Guide...
Page 815 This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition. May also be shown as 816f02070302ffff or 0x816f02070302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response...
Page 816 May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 817 • 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity Info Serviceable...
Page 818 May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 819 • 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0406ffff or 0x816f020d0406ffff Severity Info Serviceable...
Page 820 May also be shown as 816f020d0409ffff or 0x816f020d0409ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 821 • 816f020d-040affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040affff or 0x816f020d040affff Severity Info Serviceable...
Page 822 May also be shown as 816f020d040dffff or 0x816f020d040dffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 823 • 816f020d-0410ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Ext Drive) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0410ffff or 0x816f020d0410ffff Severity Info Serviceable...
Page 824 May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 825 • 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 2) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info Serviceable Automatically notify support...
Page 826 May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 827 • 816f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 6) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info Serviceable Automatically notify support...
Page 828 May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 829 • 816f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 10) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200affff or 0x816f030c200affff Severity Info Serviceable Automatically notify support...
Page 830 May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 831 • 816f030c-200effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 14) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200effff or 0x816f030c200effff Severity Info Serviceable Automatically notify support...
Page 832 May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 833 • 816f030c-2012ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 18) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2012ffff or 0x816f030c2012ffff Severity Info Serviceable Automatically notify support...
Page 834 May also be shown as 816f030c2015ffff or 0x816f030c2015ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 835 • 816f030c-2016ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 22) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2016ffff or 0x816f030c2016ffff Severity Info Serviceable Automatically notify support...
Page 836 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. One of the DIMMs : • 816f030d-0400ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 0) Lenovo System x3550 M5 Installation and Service Guide...
Page 837 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0400ffff or 0x816f030d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response...
Page 838 • 816f030d-0404ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0404ffff or 0x816f030d0404ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 839 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0405ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0405ffff or 0x816f030d0405ffff Severity Info...
Page 840 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0408ffff or 0x816f030d0408ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 841 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0409ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0409ffff or 0x816f030d0409ffff Severity Info...
Page 842 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040cffff or 0x816f030d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 843 CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-040dffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040dffff or 0x816f030d040dffff Severity Info...
Page 844 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2001ffff or 0x816f040c2001ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3550 M5 Installation and Service Guide...
Page 845 Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2002ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Serviceable...
Page 846 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2005ffff or 0x816f040c2005ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 847 No action; information only. • 816f040c-2006ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2006ffff or 0x816f040c2006ffff Severity Info Serviceable Automatically notify support...
Page 848 May also be shown as 816f040c2009ffff or 0x816f040c2009ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 849 • 816f040c-200affff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200affff or 0x816f040c200affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 850 May also be shown as 816f040c200dffff or 0x816f040c200dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 851 • 816f040c-200effff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 852 May also be shown as 816f040c2011ffff or 0x816f040c2011ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 853 • 816f040c-2012ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2012ffff or 0x816f040c2012ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 854 May also be shown as 816f040c2015ffff or 0x816f040c2015ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 855 • 816f040c-2016ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2016ffff or 0x816f040c2016ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 856 May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. One of the DIMMs : Lenovo System x3550 M5 Installation and Service Guide...
Page 857 • 816f0413-2582ffff : A PCI PERR recovery has occurred on system [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a PCI PERR recovered. May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other...
Page 858 May also be shown as 816f05072584ffff or 0x816f05072584ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0063 User Response No action; information only. One of the CPUs : Lenovo System x3550 M5 Installation and Service Guide...
Page 859 • 816f050c-2001ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severity Info Serviceable...
Page 860 May also be shown as 816f050c2004ffff or 0x816f050c2004ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 861 • 816f050c-2005ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2005ffff or 0x816f050c2005ffff Severity Info Serviceable...
Page 862 May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 863 • 816f050c-2009ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2009ffff or 0x816f050c2009ffff Severity Info Serviceable...
Page 864 May also be shown as 816f050c200cffff or 0x816f050c200cffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 865 • 816f050c-200dffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200dffff or 0x816f050c200dffff Severity Info Serviceable...
Page 866 May also be shown as 816f050c2010ffff or 0x816f050c2010ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 867 • 816f050c-2011ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2011ffff or 0x816f050c2011ffff Severity Info Serviceable...
Page 868 May also be shown as 816f050c2014ffff or 0x816f050c2014ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 869 • 816f050c-2015ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2015ffff or 0x816f050c2015ffff Severity Info Serviceable...
Page 870 May also be shown as 816f050c2018ffff or 0x816f050c2018ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 871 • 816f050c-2581ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Serviceable...
Page 872 May also be shown as 816f050d0402ffff or 0x816f050d0402ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. Lenovo System x3550 M5 Installation and Service Guide...
Page 873 • 816f050d-0403ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 3) This message is for the use case when an implementation has detected that a Critiacal Array has deasserted. May also be shown as 816f050d0403ffff or 0x816f050d0403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 874 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0407ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 7) Lenovo System x3550 M5 Installation and Service Guide...
Page 875 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted. May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 876 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-040bffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 11) Lenovo System x3550 M5 Installation and Service Guide...
Page 877 This message is for the use case when an implementation has detected that a Critiacal Array has deasserted. May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 878 No action; information only. • 816f0513-2582ffff : A PCI SERR on system [ComputerSystemElementName] has deasserted. (PCIs) This message is for the use case when an implementation has detected a PCI SERR deassertion. Lenovo System x3550 M5 Installation and Service Guide...
Page 879 May also be shown as 816f05132582ffff or 0x816f05132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0235 User Response No action; information only. • 816f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted.
Page 880 • 816f0608-1301ffff : [PowerSupplyElementName] Configuration is OK. (PS Configuration) This message is for the use case when an implementation when a Power Supply configuration is OK. May also be shown as 816f06081301ffff or 0x816f06081301ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 881 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0105 User Response No action; information only. • 816f060d-0400ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 0) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 882 • 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 883 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0404ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 4) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 884 • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0407ffff or 0x816f060d0407ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 885 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0408ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 8) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 886 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040bffff or 0x816f060d040bffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 887 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040cffff : Array in system [ComputerSystemElementName] has been restored. (Drive 12) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 888 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 889 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2002ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 2) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 890 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2005ffff or 0x816f070c2005ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 891 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2006ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 6) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 892 [MemoryElementName]has deasserted. (DIMM 9) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2009ffff or 0x816f070c2009ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 893 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-200affff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 10) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 894 [MemoryElementName]has deasserted. (DIMM 13) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200dffff or 0x816f070c200dffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 895 Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-200effff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 14) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 896 816f070c-2011ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 17) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2011ffff or 0x816f070c2011ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 897 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2012ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 18) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 898 816f070c-2015ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 21) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2015ffff or 0x816f070c2015ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 899 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2016ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 22) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 900 816f070c-2581ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (All DIMMS) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2581ffff or 0x816f070c2581ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 901 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. One of the DIMMs : • 816f070d-0400ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 902 816f070d-0403ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 903 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0404ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 904 816f070d-0407ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 905 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0408ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 906 816f070d-040bffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040bffff or 0x816f070d040bffff Lenovo System x3550 M5 Installation and Service Guide...
Page 907 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-040cffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 908 • 816f0807-0301ffff : [ProcessorElementName] has been Enabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070301ffff or 0x816f08070301ffff Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 909 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. • 816f0807-0302ffff : [ProcessorElementName] has been Enabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info...
Page 910 This message is for the use case when an implementation has detected that a system has recovered from a Bus Uncorrectable Error. May also be shown as 816f08132582ffff or 0x816f08132582ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 911 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. • 816f0813-2584ffff : System [ComputerSystemElementName] has recovered from an Uncorrectable Bus Error. (CPUs) This message is for the use case when an implementation has detected that a system has recovered from a Bus Uncorrectable Error.
Page 912 Throttled. (DIMM 3) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2003ffff or 0x816f090c2003ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 913 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 4) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info...
Page 914 Throttled. (DIMM 7) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2007ffff or 0x816f090c2007ffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 915 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2008ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 8) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity Info...
Page 916 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200bffff or 0x816f090c200bffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3550 M5 Installation and Service Guide...
Page 917 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-200cffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 12) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info...
Page 918 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200fffff or 0x816f090c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 919 CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 16) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2010ffff or 0x816f090c2010ffff Severity Info...
Page 920 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2013ffff or 0x816f090c2013ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3550 M5 Installation and Service Guide...
Page 921 Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2014ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 20) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2014ffff or 0x816f090c2014ffff Severity Info...
Page 922 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2017ffff or 0x816f090c2017ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response Lenovo System x3550 M5 Installation and Service Guide...
Page 923 No action; information only. • 816f090c-2018ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 24) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2018ffff or 0x816f090c2018ffff Severity Info Serviceable...
Page 924 Memory that has been Removed. May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 Lenovo System x3550 M5 Installation and Service Guide...
Page 925 User Response No action; information only. • 816f0a0c-2002ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Severity Info...
Page 926 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2005ffff or 0x816f0a0c2005ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3550 M5 Installation and Service Guide...
Page 927 CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2006ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 928 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2009ffff or 0x816f0a0c2009ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3550 M5 Installation and Service Guide...
Page 929 SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-200affff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 930 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200dffff or 0x816f0a0c200dffff Severity Info Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 931 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-200effff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 932 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2011ffff or 0x816f0a0c2011ffff Severity Info Serviceable Lenovo System x3550 M5 Installation and Service Guide...
Page 933 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2012ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 934 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2015ffff or 0x816f0a0c2015ffff Severity Info Lenovo System x3550 M5 Installation and Service Guide...
Page 935 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2016ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 936 Error. (CPU 1 PECI) This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error. May also be shown as 816f0a130301ffff or 0x816f0a130301ffff Lenovo System x3550 M5 Installation and Service Guide...
Page 937 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0245 User Response 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat sink and Replacing a microprocessor and heat sink). 2.
Page 938 2. If the problem persists and there is no other CPU with the same error indication, replace the system board. 3. (Trained technician only) Replace the system board (see Removing the system board and Replacing the system board). (n = microprocessor number) Lenovo System x3550 M5 Installation and Service Guide...
Page 939: Appendix B. Uefi/Post Diagnostic Codes
Perform the steps in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support. Booting server to F1 setup menu In additional to the normal process in booting the server to the F1 setup menu (pressing F1 when <F1...
Page 940: List Of Uefi Events
2. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 3. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. Lenovo System x3550 M5 Installation and Service Guide...
Page 941 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. (Trained technician only)Replace the system board •...
Page 942 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. (Trained technician only)Replace the system board •...
Page 943 2. Move the adapter to a different system slot, if available. 3. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. NOTE: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
Page 944 Info User Response Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
Page 945 • I.3868000 IFM: System reset performed to reset adapters. IFM: System reset performed to reset adapters Explanation: Severity Info User Response Complete the following steps: 1. Information only; no action is required. • I.3868003 IFM: Configuration to large for compatibility mode. IFM: Configuration too large for compatibility mode Explanation: Severity...
Page 946 2. Check system event log for uncorrected DIMM failures and replace those DIMMs. • S.1100B CATERR(IERR) has asserted on processor [arg1]. Processor CATERR(IERR) has asserted Explanation: Severity Error User Response Complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 947 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry. If problem follows the affected Processor, or this is a single Processor system, replace the Processor.
Page 948 User Response Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 949 Severity Error User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. • S.3040007 A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault...
Page 950 Severity Error User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. • S.3070007 A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault...
Page 951 User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. • S.3818004 The CRTM flash driver could not successfully flash the staging area. A failure occurred.
Page 952 User Response Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 2. If the node has recently been installed, moved, serviced, or upgraded, verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
Page 953 If problem follows a moved DIMM to a different memory channel, replace that DIMM. 5. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 954 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 955 User Response Complete the following steps: 1. If the processor or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
Page 956 3. Replace the system board. • W.305800C DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller Explanation: Severity Warning User Response Complete the following steps: Lenovo System x3550 M5 Installation and Service Guide...
Page 957 2. Use the CMM to remove auxiliary power from the compute node. This will reboot the compute node. 3. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Update the UEFI Firmware.
Page 958 2. Reset the IMM from the CMM. 3. Use CMM to remove auxiliary power from the compute node. This will reboot the compute node. 4. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
Page 959 2. If the error is not reported on the subsequent boot, no additional recovery action is required. 3. If the event persists, continue booting system and update the UEFI image. 4. (Trained service technician only) Replace the system board. • W.3868001 IFM: Reset loop avoided - Multiple resets not allowed.
Page 960 DIMM. (Note: The event Log might contain a recent 580A4 event denoting detected change in DIMM population that could be related to this problem.) 2. Check the Lenovo support site for an applicable firmware update that applies to this memory error. The release notes will list the known problems the update addresses.
Page 961 • W.58007 Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid. Unsupported DIMM Population Explanation: Severity Error User Response Complete the following steps: 1. Ensure that the DIMM connectors are populated according to the guidelines in the service information for this product.
Page 962 1. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 3. Replace the CMOS battery.
Page 963: Appendix C. Dsa Diagnostic Test Results
Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2016, 2017...
Page 964 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 965 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA –...
Page 966 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 967 The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
Page 968 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo System x3550 M5 Installation and Service Guide...
Page 969 Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error...
Page 970 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo System x3550 M5 Installation and Service Guide...
Page 971 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 972 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 973: Dsa Brocade Test Results
2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM DSA Brocade test results The following messages can result when you run the Brocade test.
Page 974 Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo System x3550 M5 Installation and Service Guide...
Page 975 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 976 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 977 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA –...
Page 978 • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3550 M5 Installation and Service Guide...
Page 979 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 980 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Lenovo System x3550 M5 Installation and Service Guide...
Page 981 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 982: Dsa Checkpoint Panel Test Results
Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. Lenovo System x3550 M5 Installation and Service Guide...
Page 983 Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.
Page 984: Dsa Cpu Stress Test Results
The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA Lenovo System x3550 M5 Installation and Service Guide...
Page 985 6. If the system has stopped responding, turn off and restart the system and then run the test again. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 986 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 987: Dsa Emulex Adapter Test Results
Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 988 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo System x3550 M5 Installation and Service Guide...
Page 989 – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
Page 990 – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3550 M5 Installation and Service Guide...
Page 991: Dsa Exa Port Ping Test Results
2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 992 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable Lenovo System x3550 M5 Installation and Service Guide...
Page 993 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4. If the problem remains, contact your technical-service representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 994: Dsa Hard Drive Test Results
Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links Lenovo System x3550 M5 Installation and Service Guide...
Page 995: Dsa Intel Network Test Results
– Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 996 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed Lenovo System x3550 M5 Installation and Service Guide...
Page 997 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 998 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning Lenovo System x3550 M5 Installation and Service Guide...
Page 999 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
Page 1000 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. Lenovo System x3550 M5 Installation and Service Guide...

Lenovo System x3550 M5 Installation And Service Manual

Safety

Chapter 1. The Lenovo System X3550 M5 Server

Chapter 2. Configuring

Chapter 3. Troubleshooting

Chapter 4. Parts Listing, Lenovo System X3550 M5 Type 8869

Chapter 5. Removing and Replacing Components

Appendix A. Integrated Management Module 2.1 (IMM2.1) Error Messages

Appendix B. UEFI/POST Diagnostic Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix E. Notices

Appendix F. Power Cord Safety Statement

Index

Quick Links

Troubleshooting

Related Manuals for Lenovo System x3550 M5

Summary of Contents for Lenovo System x3550 M5