Options and Extra Functions Loading the Dishwasher Loading the Silverware Basket Loading the Lower Rack Loading the Upper Rack Adding Cleaning Products 36 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 39 MAINTENANCE Cleaning and Care 42 TROUBLESHOOTING Before Calling for Service...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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• Do not grasp the power supply line or touch the appliance controls with wet hands. • Do not modify or extend the power cable. • If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
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IMPORTANT SAFETY INSTRUCTIONS • Fix the drain hose securely in place. • Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children. • Do not let children eat detergent or dishwasher rinse agent. •...
IMPORTANT SAFETY INSTRUCTIONS • The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. WARNING Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.
• Do not remove the safety cover at any time. • To ensure reliability, each LG dishwasher goes through thorough quality control before it leaves the factory. • You may find water droplets or water spots from this process inside your new dishwasher.
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PRODUCT OVERVIEW Accessories NOTE • Remove all packing materials from the exterior and interior of the dishwasher before installing the appliance. Installation Brackets (2 ea) Wood Screws (4 ea) Hose Clamp Funnel Lower Cover Moisture Barrier Tape (Aluminum Tape) Moisture Barrier Tape (Side Aluminum Tape) Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements.
INSTALLATION INSTALLATION Before Installing Parts not Provided Water Supply Tube Air Gap Baseboard (Wood) • Minimum 3/8″ O.D. copper tubing or stainless steel braided water supply line Fittings for Tube Hose Clamp Coupler 3/4" Elbow Tools Needed Flat-Blade Screwdriver Safety Glasses 1/4”...
10 INSTALLATION • The location must have sufficient space for the Sliding the Dishwasher into Cabinet Opening dishwasher door to open easily and provide at Connecting Water Supply Line and Power least 0.1” (2 mm) between the dishwasher and the cabinet sides. Connecting the Drain Hose •...
The old hose could leak or burst causing flooding and Clean and dry the area on the underside of property damage. Contact an LG Customer the countertop and the sides of the cabinet Information Center for assistance in buying a opening where the tape will be applied.
12 INSTALLATION CAUTION • Connect the dishwasher to a hot water supply with a temperature range between 120 °F (49 ℃) and 149 °F (65 ℃). This temperature range provides the best washing results and shortest cycle time. To prevent damage to dishes, the temperature should not exceed 149 °F (65 ℃).
INSTALLATION Releasing Drain Hose the wood screws to attach the dishwasher to the cabinet. See installation instructions in Securing Remove the twist tie holding the drain hose to the Dishwasher to Cabinet Opening. back of the shipping brace. NOTE • Installation brackets and screws can be found in the silverware basket.
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14 INSTALLATION CAUTION • Do not push the door of the dishwasher with knees when sliding the dishwasher into position. Doing so can damage the front cover. Smooth out or pad the edges of the hole drilled for the water supply to avoid damaging the drain hose.
INSTALLATION pulling the drain hose farther into the • The power cord should not be positioned behind cabinet. the appliance but within 47.2 inches of the side so that the plug is easily accessible. WARNING • Do not use an extension cord or 2-prong CAUTION adapter.
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16 INSTALLATION • Do not exceed 12 ft. (3.65 m) distance to drain. • Do not connect drain hoses from other appliances to the dishwasher’s drain hose. • If an extension drain hose is required, use a 5/8" or 7/8" inside diameter, 2-3 ft. length hose and a coupler for connecting the two hose ends.
INSTALLATION Checking Leveling To check that the tub is level from front to back, remove the lower rack and pour 135 oz. (4 L) of water into the bottom of the tub. The water level should be near the center of both tub lower indentations at the front.
18 INSTALLATION Securing Dishwasher in • Turn the front leveling feet clockwise to raise the front of the tub and counterclockwise to lower it. Cabinet Opening There are 2 options for securing the dishwasher. If the countertop is made of wood or a material that can safely be drilled into, secure the dishwasher to the countertop with the provided brackets.
INSTALLATION Final Installation Check Testing the Dishwasher Check if the dishwasher is properly installed. Turn on the circuit breaker. Turn on the house water supply. Drive a wood screw through the mounting bracket and into the cabinet frame. Make sure that the door opens and closes smoothly.
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20 INSTALLATION Installation Check Error Codes Refer to the chart below before calling for service. Error Code Possible Cause and Solution Drain hose is kinked or pinched. • Feed the drain and water supply hoses through the hole under the sink. Then gradually slide the dishwasher into the cabinet while pulling on the hoses under the sink to take up...
OPERATION OPERATION Before Using WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. NOTE • Connect to the hot water supply only. The water supply temperature should be a minimum of 120 °F (49 °C) for better washing performance and shorter cycle time.
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22 OPERATION End of cycle. Set the water softening level on the appliance. • When the cycle is complete, a chime will sound and the display will show until the door is opened or Power is pressed. To save energy, press and hold High Temp for three seconds to set the display to automatically turn off a few minutes after...
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24 OPERATION CAUTION • To avoid product malfunction, do not pour detergent in the dishwasher salt container. • Wipe any salt residue from around the salt container cover. • Close the cover by aligning it horizontally and turning it clockwise. If the cover is not tightly closed, the salt solution can leak into the tub and cause corrosion.
OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • After the cycle is complete, the power automatically turns off for purposes of safety and economy. • If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety.
26 OPERATION • : Wi-Fi - When the appliance is connected to the internet through a home Wi-Fi network, this icon illuminates. - Press and hold Delay Start for approximately three seconds to connect to the network. Chime On/Off Button •...
OPERATION • This cycle does not have drying. • When the rinse aid is empty, the Extra Dry option is selected automatically. • Press and hold Normal for three seconds to activate. Delay Start Express This feature delays the start of a selected cycle. Each time the Delay Start button is pressed, the This cycle will quickly clean lightly soiled dishes.
28 OPERATION Cycle/Option Guide The cycle guide below shows the available options for each cycle. Machine Cycle Auto Heavy Delicate Normal Turbo Express Rinse Clean Soil Level Heavy Light All levels Heavy Light Light levels 12.8 - 24.5 - 9.2 - 17.0 - 18.9 27.3 17.4...
OPERATION Loading Silverware into the Basket • Make sure that all items do not touch each other. Loading 10 Place Settings Non-Dishwasher Safe Items The combination of high water temperature and dishwasher detergents may damage certain items. Do not wash the following items in the dishwasher. •...
30 OPERATION Loading the Lower Rack Folding Down the Lower Tines Fold tines down to fit larger dishes; pull tines back Loading Dishes into the Lower Rack up to fit smaller dishes. Case 1 Loading 10 Plcae Settings Case 2 Loading 12 Plcae Settings Loading Dishes &...
OPERATION Loading Pots & Bowls Loading 12 Place Settings Upper Rack Loading Tips: • Place cups and glasses in the rows between the rack tines. Placing them over the rack tines can lead to breakage and water spots. • To avoid chipping, do not let stemware touch other items.
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32 OPERATION The cup racks can be folded up out of the way for tall glasses. Reverse instructions to replace cup rack. Removing and Replacing Cup Rack Folding Down the Upper Tines The left and right cup racks are interchangeable Fold tines down to fit larger dishes;...
OPERATION There are three available positions for adjusting • When the upper rack is in the lower position, the height of the upper rack to create more space. push in the upper rack first, and the lower rack later. • Pull out the lower rack first, and the upper rack later.
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34 OPERATION Push the button on the dispenser lid to open WARNING the cover. • Dishwasher detergent and rinse aid contain chemical components, like all other household detergent. So, they must be kept out of the reach of children. CAUTION •...
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OPERATION The use of rinse aid is recommended to prevent water spots on dishes and to enhance drying performance. NOTE • Only use liquid rinse aid in the dishwasher. • Do not overfill the rinse aid dispenser. • Wipe off any spilled rinse aid around the dispenser.
Internet service provider or refer to your • Settings wireless router manual. - Set the Rinse Aid Dispenser Level, Machine • LG ThinQ is not responsible for any network Clean Reminder, Signal Level and Clean connection problems or any faults, malfunctions, Indicator Light.
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Installing the LG ThinQ Application the party responsible for compliance could void the user’s authority to operate the equipment. Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
38 SMART FUNCTIONS This equipment should be installed and operated • Launch the LG ThinQ application and select the with a minimum distance of 20 cm (7.8 inches) Smart Diagnosis feature in the menu. Follow between the antenna and your body.
MAINTENANCE MAINTENANCE To maintain performance and prevent trouble, it is important to check the outside and inside of the dishwasher, including filters and spray arms, at regular intervals. WARNING • When cleaning the outside and inside of the dishwasher, do not use benzene or thinner. Otherwise, it may cause fire or explosion.
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40 MAINTENANCE Cleaning the Filters To replace the assembled filters, position the WARNING spray arm so the wider vee is toward the • Be cautious of sharp edges when handling the front. Fit the filters back into the filter holder stainless steel filter.
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MAINTENANCE After cleaning the upper spray arm, press it up into place. Turn the nut 1/8 turn clockwise to make sure that the nut locks back into place. CAUTION • To avoid breaking the rolling spray arm sections, do not pull or manually rotate them. Cleaning the Upper Spray Arm After assembly, make sure that the spray arms rotate freely.
LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins.
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No, you don't need to pre-rinse the dishes before loading especially if using the Normal and Auto cycles. The dishwasher washes dishes clean without pre-rinsing. User Support Videos For further assistance, there are videos and tutorials available through the LG.com website.
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44 TROUBLESHOOTING On the www.lg.com home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Select a product category and then pick a topic or search a keyword. NOTE • Scan this QR code to quickly access the video search page on the LG website.
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TROUBLESHOOTING Problem Possible Cause & Solution Thermistor failure. • Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1- 888-542-2623 (Canada). Motor trouble • Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1- 888-542-2623 (Canada).
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46 TROUBLESHOOTING Problem Possible Cause & Solution Nozzle arm knocking against dishes. Noise • Reposition the dishes. Lights do not Power is not connected. illuminate. • Connect power supply. Spray arms do not Holes of spray arms are blocked by food particles. rotate smoothly.
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TROUBLESHOOTING Problem Possible Cause & Solution Food soil remains on Improper cycle selection. dishes. • Select correct cycle based on soil level and type of dishware being washed. Water temperature is too low. • Check water supply connection or water heater setting. Dishwashing detergent was not used.
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During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
Should your LG Dishwasher (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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52 LIMITED WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Dishwasher ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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ADA Compliance ADA (Americans with Disabilities Act) ADA Compliant Dishwashers LG’s ADA Compliant dishwasher models feature operational touch controls that meet the ADA requirements by being positioned on the face of the unit. The positioning of the controls allows for easy forward reach, one-handed operation with no more than five pounds of pressure.
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...