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Siemens SICHARGE D ERK Operating Manual
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Siemens SICHARGE D ERK Operating Manual

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  • Page 2 SICHARGE D ERK Introduction Safety instructions SICHARGE Description Operation SICHARGE D ERK Behavior in the event of errors and error messages Declaration of Conformity Operating Manual Legal information regarding calibration law List of abbreviations and explanation of terms 02/2022 8EM5907-0AA00-5AA4.01...
  • Page 3 Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.

  • Page 4: Table Of Contents

    Calling the help function ....................33 Integrity check ........................34 4.6.1 Integrity check of the charging process ................34 4.6.2 Retrieving measured values and documents ............... 35 4.6.3 Transparency software ....................... 39 4.6.4 Notes and complaints ......................51 SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 5 Error message "Outlet out of service" ................. 56 "Reinsertion of charging cable" error message ..............57 Declaration of Conformity ........................58 Legal information regarding calibration law..................59 List of abbreviations and explanation of terms ................... 62 Index ..............................63 SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 6: Introduction

    • Carefully read the Operating Manual. • Follow the safety instructions and handling instructions. • Failure to comply with the information in this Operating Manual can result in personal injury, material damage, dangerous situations and loss of warranty. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 7: Basic Information

    • Trade regulations • Technical connection conditions of the power supply unit • Building regulations • Generally accepted rules of technology Target group This Operating Manual is intended for operators of the charging station. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 8: Safety Instructions

    The safety chapter is divided into the following sections: • General • Dangers during operation • Hazards in the event of fire, explosions and emergencies • Dangers due to electric current • Dangers from electric fields • Device marking SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 9: General

    In this regard, also take into account the measuring and calibration laws (German Measurement and Calibration Act (MessEG) and Measurement and Calibration Regulations (MessEV)), the Price Indication Ordinance (PAngV) as well as the legal information on metrology (Page 59). SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 10: Qualified Personnel

    Keep area of the charging station clean and uncluttered to prevent tripping and slipping. Accident hazards Avoid accidents and injuries to persons, as well as damage to vehicles and the SICHARGE D. Accident hazards include: • Inattention • Danger of tripping or slipping. • Vandalism SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 11: Hazards In The Event Of Fire, Explosions And Emergencies

    Insufficient ventilation clearances result in components overheating and, in the worst case, in the generation of smoke and fire. A fire can result in severe injuries. Furthermore, the service life of installed components is reduced significantly by overtemperatures. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 12: Dangers Due To Electric Current

    • Never exceed the limit values of the technical data during transport, storage and operation. • Check the charging cables and charging plugs for tempering, damage and foreign bodies • Never use damaged devices. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 13: Dangers From Electric Fields

    Generic standards – Emission standard for residential, commercial and light-industrial environments, 2007 • EN 62311:2008: Evaluation of electrical and electronic equipment with respect to limiting human exposure to electromagnetic fields (0 Hz to 300 GHz), 2008 SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 14: Identification Of The Device

    The nameplate clearly identifies the charging station and is located in the bottom right corner on the left-hand cabinet wall (see Figure 2-2). The nameplate also contains the identification data of the device, information about the manufacturer and the CE marking. Figure 2-1 Position of the nameplate SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 15 Safety instructions 2.7 Identification of the device Information on the nameplate You can find the following information on the nameplate of the charging station: Figure 2-2 SICHARGE D ERK nameplate SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 16: Description

    Software: • Over-the-Air updates • Connection of various operator backend systems thanks to OCPP interface and connection of the SICHARGE Configuration Backend (service) via mobile wireless (2G/ 3G/ 4G (LTE)) or Ethernet connection SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 17 AC charging Type 2 IEC 61851-1 IEC 62196 Mode 3 CCS 2 IEC 61851-23 IEC 62196 Mode 4 CHAdeMO CHAdeMO 0.9 to CHAdeMO 1.2 JEVS G105 Communication DIN SPEC 70121 IEC 61851-24 ISO 15118 SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 18: Display Elements And Operator Controls

    ⑥ Display of the DC ⑫ Credit card reader (not available in ERK version) meter subject to calibration law with public key Figure 3-1 Display elements and operator controls of the charging station SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 19 The DC charging cables are located on the side of the charging station in each case. If they are not in use, the charging plugs must be inserted into the holders provided for this purpose. In this way, the plugs are protected against mechanical damage and environmental impacts. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 20 Detects presence of the plug ② Control Pilot (CP) Communication signal between vehicle and charging station ③ Line conductor L1 ④ Neutral conductor ⑤ Line conductor L2 ⑥ Line conductor L3 ⑦ Protective conductor SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 21 The released energy subject to calibration law can be read at the DC meters. The following figure explains the screen contents of the DC meter. The displays switch automatically after 20 s. Figure 3-3 DC meter display SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 22 Stop. This means that communication to the backend is maintained. The touch screen displays information on the current state of the charging station. The charging station can return to the normal operating state once the switch is unlocked. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 23 The following figure explains the screen contents of the AC meter. The displays switch automatically after 8 s. Figure 3-4 AC meter display SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 24 The credit card reader is located behind the glass. The symbol lights up as soon as the contactless payment process can be performed. PIN entry or similar is not required. The transaction processed are shown on the charging station display. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 25: Charging Ports

    Communication signal between vehicle and charging station ③ Proximity Pilot (PP) ② Protective Earth (PE) Protective conductor ④ DC positive pole (DC+) Positive pole for DC charging ⑤ DC negative pole (DC-) Negative pole for DC charging SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 26 An LED ⑪ on the handle lights up when the interlock between the plug and the vehicle is active. AC charging socket (optional) The AC charging socket provides a third charging port on the charging station. Section "Display and operator controls (Page 17)" describes the charging socket in detail. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 27 Depending on the configuration of the DC charging cables, they also feature integrated temperature measurement. The evaluation of these values ensures increased protection and secure transfer of the charging power. Correct and risk-free use is guaranteed. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 28: Operation

    To avoid damaging the touch screen, follow the instructions below: • Never touch the touch screen with pointed or sharp objects. • Avoid shock or impact with hard objects. • Only touch the touch screen with your fingers or a touch pen. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 29: Starting The Charging Process

    The language is selected by tapping on the respective greeting in the desired language. If you tap at any other point instead, the default language or the last selected language is automatically selected (highlighted left and white, in this case, English). Figure 4-1 Start charging SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 30 CCS charging cable on the right side. Figure 4-2 Selecting a charging point Alternatively, you can also start the charging process by connecting your vehicle directly to the charging cable or the AC charging socket. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 31 Credit card An authentication via credit card is currently not possible for reasons of compliance with calibration law. For more information, contact your Siemens sales partner. Connecting the charging cable If the charging cable is not yet connected to the vehicle, you are prompted after the authentication to connect the plug with your vehicle.

  • Page 32: Monitoring The Charging Process

    If authentication is not required, you merely need to select the charging port for which you want information on the screen. In contrast, if authentication is required, e.g. via RFID card, scanning the card brings you to the charging screen immediately. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 33: Stopping The Charging Process

    After successful completion, the display changes again and the user receives summarized information about the charging process. This information again depends on the selected charging port and the available tariff information. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 34: Calling The Help Function

    SCB. This can also be used to read the Charger ID in the screen above. The WiFi symbol indicates whether there is a connection to the SCB. Figure 4-5 Help screen SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 35: Integrity Check

    This transfer and processing can take up to a few hours. If there is bad mobile wireless reception when concluding the charging process, this procedure can be further delayed. The mobile wireless reception, for example, is influenced by poor weather conditions or site conditions. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 36: Retrieving Measured Values And Documents

    1. Open an Internet browser 2. In the address line, enter https://certifications.htb.solutions/. 3. Press the Enter key 4. Sign in with your credentials Figure 4-7 Log in at the provider 5. Click "Login" SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 37 Operation 4.6 Integrity check Select the charging station 1. Select the "Charging processes" tab 2. Select the "Overview" tab Figure 4-8 Select the charging station SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 38 • Entry of the charging process number of the charging process • Select the charging process from the overview list 1. Click the details symbol of the charging process Figure 4-9 Select the charging process SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 39 2. Click the "Digitally signed data" field Figure 4-10 Signed measured values 3. Click the download symbol Figure 4-11 Digitally signed data The signed measuring data are downloaded and saved locally on your hard drive. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 40: Transparency Software

    3. Ensure that the JAVA Framework is installed in an up-to-date or in the required version. 4. Open the Transparency software The Transparency software supports the signature processes of all common charging station manufacturers. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 41 Operation 4.6 Integrity check Operation 1. Open the Transparency software Figure 4-12 Start screen 2. Select the "Open" field in the "File" tab SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 42 Operation 4.6 Integrity check 3. Select the loaded measuring values (*.xml) with "Open" The file formats and signature formats are detected automatically. Figure 4-13 Opening a data record SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 43 – From charging current supplier Figure 4-14 Entering the public key 5. Enter the public key of the used charging point of the charging station in the "Public key" field. The verification starts automatically after the entry. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 44 The following graphic shows the view using the example of a signed data record in the "Data record" tab of the AC charging point of a SICHARGE D charging station. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 45 In this example, separated measuring values are listed at the beginning and the end of the charging process. All the information relevant to calibration law is evaluated and are displayed here. Figure 4-16 "Data record" tab SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 46 Operation 4.6 Integrity check The raw data of the data record is displayed in the "Raw data" tab. Figure 4-17 "Raw data" tab SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 47 4.6 Integrity check Negative verification result If there is a negative verification result or a warning, the subsequent procedure is described in the section Notes and complaints (Page 51). Figure 4-18 Non-verified data SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 48 (unique random number) and subsequently the ID of the identification medium. The figure below shows the transaction ID "3ddd6a0cbfad40bb" and after that the ID tag of the identification medium "180390" as an example. Figure 4-19 Identification medium of the DC charging process SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 49 The "Data of the identification medium" line in the "Details" tab contains the ID tag. The figure below shows the ID tag "C955EAB3" as an example. Figure 4-20 Identification medium of the AC charging process SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 50 "CI". The figure below shows the EVSE ID "DE*TTC*ESIE*0099*1" and then firmware version "v2.4.5". Figure 4-21 Firmware version of the charge control for DC charging process SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 51 ID of the firmware. The figure below shows the ID tag "C955EAB3" and then the firmware version "v2.4.1". Figure 4-22 Firmware version of the charge control for AC charging process SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 52: Notes And Complaints

    In the following situations, contact the respective charging calibration directorate as the responsible regulatory agency: • No agreement with the biller in the case of incorrect measurement data • Reasonable suspicion of fraudulent intent by the mobility service provider or the charging facility operator SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 53: Behavior In The Event Of Errors And Error Messages

    – Error message "Charging station out of service" (Page 55) • Error messages in the menu: – Error message "Outlet out of service" (Page 56) – Error message "Reinsertion of charging cable" (Page 57) SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 54: Error Message "Emergency Stop Was Triggered

    Error message "Emergency Stop was triggered" Note Without an associated message at the charging station it is not possible to differentiate between interruption of the external safety loop and actuation of the emergency off switch. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 55 First eliminate the hazardous situation. Make sure that no vehicle is connected with the charging station. If the Emergency Stop was triggered via the emergency off switch, you can use the switch again to revoke it. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 56: Error Message "Charging Station Out Of Service

    The operator is informed via a message to the OCPP backend that support from Siemens Service is required. This service can first analyze the problem remotely via the SCB. This message contains additional information about the exact cause of the error.

  • Page 57: Error Message "Outlet Out Of Service

    "Outlet not available" error message The affected outlet is highlighted in red in the outlet selection menu item. "Out of service" is displayed as the status. Figure 5-3 Error message "Outlet out of service" SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 58: Reinsertion Of Charging Cable" Error Message

    No charging process can be started in this case. The user is then asked to plug in the charging cable again. The following error message appears on the display. Figure 5-4 Connection failed SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 59: Declaration Of Conformity

    The SICHARGE D charging station complies with the harmonized European standards (EN) for charging stations published in the official gazettes of the European Union. Safekeeping location of the declaration of conformity Siemens AG has a copy of the EU Declaration of Conformity available for official purposes at the following location: Siemens AG...

  • Page 60: Legal Information Regarding Calibration Law

    Produkt von ihm erhalten und im geschäftlichen Verkehr verwenden, eine elektronische Form einer von der CSA genehmigten Betriebsanleitung zur Verfügung zu stellen. Dabei hat der Verwender dieses Produktes insbesondere auf die Nr. II „Auflagen für den Verwender der Messwerte aus der Ladeeinrichtung“ hinzuweisen. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 61 Der EMSP hat seine Kunden über diese Pflichten in angemessener Form zu informieren. Dies kann auf folgende Arten erfolgen: a) Beim Laden mit Dauerschuldverhältnis über den textlichen Vertrag b) Beim punktuellen Laden über APP oder Mobile Webseite über eine E-Mail oder SMS SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...
  • Page 62 Diese Zustellung kann in elektronischer Form erfolgen z.B. via SMS oder E-Mail. 11.Alle vorgenannten Pflichten gelten für den EMSP als Messwerteverwender im Sinne von § 33 MessEG auch dann, wenn er die Messwerte aus den Ladeeinrichtungen über einen Roaming-Dienstleister bezieht. SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 63: List Of Abbreviations And Explanation Of Terms

    SICHARGE Configuration Backend Terms The following terms are used in these instructions: Term Meaning Backend Charging station management system Dispenser A (DC) charging point that is remote (distributed) from the charging station and is non-autonomous SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

  • Page 64: Index

    31 Terms, 62 Declaration of Conformity, 58 Emergency stop Error message, 53 Error message Emergency stop, 53 Intended use, 8 Nameplate, 13 Operation Safety instructions, 27 Product overview, 15 Qualified personnel, 9 SICHARGE D ERK Operating Manual, 02/2022, 8EM5907-0AA00-5AA4.01...

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