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4Customer service
Our after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
If your appliance operates with steam, you will find the
rating plate on the right-hand side behind the panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
E no.
O
After-sales service
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
FD no.
PDishes
You can use the "Dishes" operating mode to prepare a
D i s h e s
wide variety of food. The appliance chooses the optimal
setting for you.
To achieve good results, the cooking compartment
must not be too hot for the type of food you have
selected. If it is, a message will appear on the display.
Allow the cooking compartment to cool down and start
again.
Information on the settings
The cooking result depends on the quality of the
■
food and the size and type of cookware. For an
optimal cooking result, use food that is in good
condition and chilled meat only. For frozen food, use
food straight out of the freezer only.
For some food, a temperature, heating mode and
■
cooking time is suggested. The temperature and the
cooking time can be changed according to your
requirements.
For other dishes, you will be asked to enter the
■
weight. Always enter the total weight unless the
appliance asks for something different. The
appliance will then apply the time and temperature
settings for you.
It is not possible to set weights outside of the
intended weight range.
When roasting dishes for which the appliance will
■
apply the temperature selection for you,
temperatures of up to 300 °C can be saved.
Therefore, make sure that you use cookware that is
sufficiently heat resistant.
Information is provided, e.g. on cookware, shelf
■
position or the addition of liquid when cooking meat.
Some food requires turning or stirring, etc., during
cooking. This is shown in the display shortly after
operation starts. An audible signal will remind you at
the right time.
Information on the right kind of cookware to use and
■
tips and tricks for the preparation can be found at
the end of the instruction manual. ~ "Tested for you
in our cooking studio" on page 24
Selecting a dish
The dishes are arranged in a uniform structure:
Category
■
Food
■
Dish
■
The following table lists the categories with the
corresponding food. One or more dishes are listed
beside each food.
Dishes
Chicken, unstuffed
Turkey breast
Roasting joint
Belly
Slow roasting joint
Customer service
en
23
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