Epson ES-C320W User Manual page 139
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Also See for ES-C320W:
- User manual (254 pages) ,
- Start here (4 pages) ,
- Quick start manual (2 pages)
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Solving Problems
When changing the wireless router, the settings do not match the new router.
Solutions
Make the connection settings again so that they match the new wireless router.
"When Replacing the Wireless Router" on page 163
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The SSIDs connected from the computer or smart device and computer are different.
Solutions
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs
and devices are connected to different SSIDs, you cannot connect to the wireless router.
Connect the computer or smart device to the same SSID as the scanner.
A privacy separator on the wireless router is available.
Solutions
Most wireless routers have a privacy separator feature that blocks communication between connected
devices. If you cannot communicate between the scanner and the computer or smart device even if they
are connected to the same network, disable the privacy separator on the wireless router. See the manual
provided with the wireless router for details.
The IP address is incorrectly assigned.
Solutions
If the IP address assigned to the scanner is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP
address may not be assigned correctly.
Click Add on the Scanner Settings screen in Epson Scan 2 Utility. Select the model you are using, enter
the IP address, and then click OK.
Restart the wireless router or reset the network settings for the scanner.
"Re-setting the Network Connection" on page 163
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There is a problem with the network settings on the computer.
Solutions
Try accessing any website from your computer to make sure that your computer's network settings are
correct. If you cannot access any website, there is a problem on the computer.
>
Problems Starting Scanning
>
Cannot Start Scanning from Computer
139
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