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Lenovo ThinkSystem SR950 V3 Manual
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Lenovo ThinkSystem SR950 V3 Manual

Messages and codes reference
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ThinkSystem SR950 V3
Messages and Codes Reference
Machine Types: 7DC4, 7DC5, and 7DC6

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Summary of Contents for Lenovo ThinkSystem SR950 V3

  • Page 1 ThinkSystem SR950 V3 Messages and Codes Reference Machine Types: 7DC4, 7DC5, and 7DC6...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Second Edition (October 2023) ©...

  • Page 3: Table Of Contents

    Chapter 3. UEFI events ..141 Contacting Support ... . . 215 UEFI events organized by severity ..141 © Copyright Lenovo 2023...
  • Page 4 ThinkSystem SR950 V3 Messages and Codes Reference...

  • Page 5: Chapter 1. Messages

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – OS. OS - Power Linux, AIX IPL, AIX, crash and dump codes, IBM i kernal code, IBM i OS, management of storage. – PR. System management - Entity presence. – RC. Systems Management - Remote Control. – SD. LEPT Storage Test. – SE. Systems Management - Security. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 7 – SR. LEPT Raid Setup. – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. –...
  • Page 8 ThinkSystem SR950 V3 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0008N Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 12 TKLMServer4=[arg8] Port=[arg9]. FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] . FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client. FQXSPDM4007I User [arg1] has imported a signed certificate for the TKLM client from Informational [arg2].
  • Page 14 Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4031I SSD wear threshold setting is changed from [arg1] to [arg2] by user Informational [arg3] from [arg4] at IP address [arg5]. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4032I Acoustic Mode [arg1] has been engaged. Fan speed limits are in Informational place. FQXSPEM4033I Acoustic Mode [arg1] has been disengaged to allow adequate Informational cooling. FQXSPFC4000I The bare metal connection process has been started. Informational FQXSPFC4001I The bare metal update application reports a status of [arg1].
  • Page 16 IPv6 static IP configuration disabled by user [arg1]. Informational FQXSPNM4026I IPv6 DHCP disabled by user [arg1]. Informational FQXSPNM4027I IPv6 stateless auto-configuration disabled by user [arg1]. Informational FQXSPNM4028I ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] Informational FQXSPNM4029I ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], Informational GW@=[arg5] . ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 17 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 18 Power capping was deactivated by user [arg1]. Informational FQXSPPP4013I Static Power Savings mode has been turned on by user [arg1]. Informational FQXSPPP4014I Static Power Savings mode has been turned off by user [arg1]. Informational ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4015I Dynamic Power Savings mode has been turned on by user [arg1]. Informational FQXSPPP4016I Dynamic Power Savings mode has been turned off by user [arg1]. Informational FQXSPPP4017I Power cap and external throttling occurred. Informational External throttling occurred .
  • Page 20 Sensor [SensorElementName] has transitioned to a less severe state Informational from critical. Informational FQXSPPW2063I Sensor [SensorElementName] has transitioned to a less severe state from critical. FQXSPPW2101I Redundancy Degraded for [RedundancySetElementName] has Informational deasserted. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2104I Non-redundant:Sufficient Resources from Redundancy Degraded or Informational Fully Redundant for [RedundancySetElementName] has deasserted. FQXSPPW2110I Non-redundant:Insufficient Resources for Informational [RedundancySetElementName] has deasserted. FQXSPPW4001I PCIe Power Brake for [arg1] has been [arg2]. Informational FQXSPSD0000I The [StorageVolumeElementName] has been added.
  • Page 22 SSH Client key imported for user [arg1] from [arg2] by user [arg3] from Informational [arg4] at IP address [arg5]. Informational FQXSPSE4025I SSH Client key removed from user [arg1] by user [arg2] from [arg3] at IP address [arg4]. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4026I Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP Informational address [arg3]. FQXSPSE4027I Remote access attempt failed. Invalid userid or password received. Informational Userid is [arg1] from a CIM client at IP address [arg2].
  • Page 24 Test Call Home Generated by user [arg1]. Informational FQXSPSS4005I Manual Call Home by user [arg1]: [arg2]. Informational FQXSPSS4006I Call Home to [arg1] failed to complete: [arg2]. Informational FQXSPSS4007I The BMC functionality tier is changed from [arg1] to [arg2]. Informational ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4008I The [arg1] setting has been changed to [arg2] by user [arg3]. Informational FQXSPSS4009I System enters LXPM maintenance mode. Informational FQXSPSS4010I Test Audit Log generated by user [arg1]. Informational FQXSPSS4011I Fan speed boost setting is changed from [arg1] to [arg2].
  • Page 26 Fully Redundant for [RedundancySetElementName] has asserted. FQXSPSD0002G Failure Predicted on [StorageVolumeElementName] for array Warning [ComputerSystemElementName]. FQXSPSD0003G Failure Predicted on drive [arg1] in the enclosure/chassis (MTM-SN: Warning [arg2]). Warning FQXSPSE0000F The Chassis [PhysicalPackageElementName] was opened. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4006I XCC detected an invalid SSL certificate in the Management Controller Warning [arg1] . FQXSPUN0009G Sensor [SensorElementName] has asserted. Warning Warning FQXSPUN0018J Sensor [SensorElementName] has transitioned from normal to non- critical state.
  • Page 28 Array failed on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). FQXSPSE4000I Certificate Authority [arg1] has detected a [arg2] Certificate Error. Error FQXSPSR0001N Sensor [SensorElementName] has transitioned to non-recoverable Error from a less severe state. ThinkSystem SR950 V3 Messages and Codes Reference...

  • Page 29: List Of Xclarity Controller Events

    Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0019M Sensor [SensorElementName] has transitioned to critical from a less Error severe state. FQXSPUN0023N Sensor [SensorElementName] has transitioned to non-recoverable. Error Error FQXSPUP0007L Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName].
  • Page 30 • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0095 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 31 Complete the following steps until the problem is solved: 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start. Chapter 2...
  • Page 32 • FQXSPBR400BI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to complete. This message is for the use case where a user synchronizes a Management Controller configuration by Federation and the restoration fails to complete. Severity: Info ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 33 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0257 User Action: Information only; no action is required. • FQXSPBR400CI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to start.
  • Page 34 Complete the following steps: 1. Ensure fans are installed correctly. 2. If fan is installed with issue , please reinstall fan. 3. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 35 1. Ensure the room temporature is within server environmental specification to adjust the temporature. 2. If the problem issue still exist, check XCC Web GUI to check the temporature value is still higher than system spec. 3. Please contact Lenovo support. • FQXSPCA0011N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted.
  • Page 36 Information only; no action is required • FQXSPCA2007I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 37 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12 CIM Prefix: PLAT CIM ID: 0491 User Action: Information only; no action is required • FQXSPCA2009I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted.
  • Page 38 A user has terminated an active console session Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0145 User Action: Information only; no action is required. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 39 • FQXSPCN4003I: Remote Control session started by user [arg1] in [arg2] mode has been closed. Remote Control session closed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0194 User Action: Information only;...
  • Page 40 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 41 CIM Prefix: IMM CIM ID: 0147 User Action: Information only; no action is required. • FQXSPDM4005I: User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client. User generated a new encryption key pair and installed a self-signed certificate for the TKLM client Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 42 This message is for the use case when an implementation has detected a Link down of PCIe device. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0520 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 43 User Action: Complete the following steps until the problem is solved: 1. Information only; no action is required. 2. Note: This event will be set to Warning Severity for the LAN on Motherboard (LOM) interface and Informational Severity for all other Network Adapters present where link status can be monitored. •...
  • Page 44 • FQXSPEM4005I: SNMP [arg1] disabled by user [arg2] . A user disabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 45 CIM Prefix: IMM CIM ID: 0074 User Action: Information only; no action is required. • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 46 • FQXSPEM4013I: Battery error was detected by RAID controller. The battery unit needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) Battery error was detected by RAID controller Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0202 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 47 User Action: Information only; no action is required. • FQXSPEM4014I: The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203...
  • Page 48 Information only; no action is required. • FQXSPEM4022I: Enclosure/Chassis power supply has problem. Please check the enclosure/ chassis unit power supply for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Enclosure/Chassis power supply has problem Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 49 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0210 User Action: Information only; no action is required. • FQXSPEM4023I: One or more virtual drive are in abnormal status that may cause unavailable virtual drive. Please check the event logs and if events are targeted to the same disk then replace the drive.
  • Page 50 PCIe not be functional Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0221 User Action: Information only; no action is required. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 51 • FQXSPEM4030I: A scheduled operation on the RAID controller has encountered an issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has scheduled operation issue Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0223 User Action:...
  • Page 52 CIM Prefix: IMM CIM ID: 0197 User Action: Information only; no action is required. • FQXSPFC4004I: UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC Severity: Info Serviceable: No ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 53 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 54 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 55 1. Please reseat the processor and reboot the server. 2. If the problem still exist, (service technician) please replace the system board. 3. If the problem still exist, contact Lenovo support. • FQXSPIO0006N: A software NMI has occurred on system [ComputerSystemElementName].
  • Page 56 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 57 2. Check the event log of XClarity Controller for additional information about failing components. Check http://support.lenovo.com/ for TECH tips or firmware updates that might correct the error. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO2000J: The connector [PhysicalConnectorElementName] has been disconnected.
  • Page 58 Information only; no action is required • FQXSPIO2008I: A PCI SERR on system [ComputerSystemElementName] has deasserted. This message is for the use case when an implementation has detected a PCI SERR deassertion. Severity: Info ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 59 Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0235 User Action: Information only; no action is required • FQXSPIO2010I: Bus [SensorElementName] has recovered from a Correctable Bus Error. This message is for the use case when an implementation has detected that a system has recovered from a Bus Correctable Error.
  • Page 60 This message is for the use case when an implementation has detected a Memory uncorrectable error. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0138 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 61 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 62 3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory channel. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 63 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered.
  • Page 64 Information only; no action is required • FQXSPNM4000I: Management Controller [arg1] Network Initialization Complete. This message is for the use case where a Management Controller network has completed initialization. Severity: Info Serviceable: No ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 65 Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0001 User Action: Information only; no action is required. • FQXSPNM4001I: Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate.
  • Page 66 This message is for the use case where a user modifies the IP subnet mask of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0010 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 67 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 68 Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0026 User Action: Information only; no action is required. • FQXSPNM4016I: Domain name set to [arg1] by user [arg2]. Domain name set by user ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 69 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0043 User Action: Information only; no action is required. • FQXSPNM4017I: Domain Source changed to [arg1] by user [arg2]. Domain source changed by user Severity: Info Serviceable: No...
  • Page 70 • FQXSPNM4024I: IPv6 stateless auto-configuration enabled by user [arg1]. IPv6 statless auto-assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0051 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 71 User Action: Information only; no action is required. • FQXSPNM4025I: IPv6 static IP configuration disabled by user [arg1]. IPv6 static assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0052 User Action: Information only;...
  • Page 72 Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0059 User Action: Complete the following steps until the problem is solved: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 73 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
  • Page 74 A user has modified the SNMP Traps port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0068 User Action: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 75 Information only; no action is required. • FQXSPNM4041I: Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0069 User Action:...
  • Page 76 PXE boot requested Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0129 User Action: Information only; no action is required. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 77 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. Chapter 2 XClarity Controller events...
  • Page 78 Information only; no action is required. • FQXSPNM4057I: Security: IP address: [arg1] had [arg2] login failures, it will be blocked to access for [arg3] minutes. This message is for the use case where IP address blocking. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 79 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0250 User Action: Information only; no action is required. • FQXSPNM4058I: IP address of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4].
  • Page 80 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 81 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 82 This message is for the use case where OS Crash Video Capture Failed. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0236 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 83 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 84 • FQXSPPP4006I: The minimum power cap value changed from [arg1] watts to [arg2] watts. Minimum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 85 CIM Prefix: IMM CIM ID: 0114 User Action: Information only; no action is required. • FQXSPPP4007I: The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0115...
  • Page 86 Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0122 User Action: Information only; no action is required. • FQXSPPP4015I: Dynamic Power Savings mode has been turned on by user [arg1]. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 87 Dynamic Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0123 User Action: Information only; no action is required. • FQXSPPP4016I: Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user Severity: Info Serviceable: No...
  • Page 88 • FQXSPPP4023I: The server is restarted by chassis control command. Server is restarted by chassis control command Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 89 CIM Prefix: IMM CIM ID: 0167 User Action: Information only; no action is required. • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0168 User Action:...
  • Page 90 • FQXSPPP4031I: The server was power-cycled via Platform Event Filter. Server was power-cycled via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0175 User Action: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 91 Information only; no action is required. • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0176 User Action: Information only;...
  • Page 92 CIM Prefix: IMM CIM ID: 0183 User Action: Information only; no action is required. • FQXSPPP4040I: The server was powered off via Platform Event Filter. Server was power off via Platform Event Filter ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 93 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0184 User Action: Information only; no action is required. • FQXSPPP4041I: The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) Severity: Info Serviceable: No...
  • Page 94 • FQXSPPP4049I: Management Controller [arg1] reset was initiated by Front Panel. Management Controller reset was initiated by Front Panel Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0252 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 95 User Action: Information only; no action is required. • FQXSPPP4050I: Management Controller [arg1] reset was initiated to activate PFR Firmware. Management Controller reset was initiated to activate PFR Firmware. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0253 User Action:...
  • Page 96 CIM Prefix: PLAT CIM ID: 0042 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. 2. Reboot system. 3. If problem persists, collect Service Data log.
  • Page 97 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 98 CIM Prefix: PLAT CIM ID: 0816 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot system. 3. If problem persists, collect Service Data log.
  • Page 99 • FQXSPPW0001I: [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. This message is for the use case when an implementation has detected a Power Supply has been added. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0084 User Action:...
  • Page 100 This message is for the use case when an implementation has detected a Power Unit that has been power cycled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0108 User Action: Information only; no action is required ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 101 • FQXSPPW0031J: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0476 User Action:...
  • Page 102 If the problem remains, replace the system board (trained technician only). 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 103 Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0806 User Action: Please ensure the PSU wattage, PSU efficiency level and the power supply unit is supported for the system.
  • Page 104 This message is for the use case when an implementation has detected a Power Unit that has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Power On SNMP Trap ID: 24 CIM Prefix: PLAT CIM ID: 0107 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 105 User Action: Information only; no action is required • FQXSPPW2031I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Voltage...
  • Page 106 User Action: Information only; no action is required. • FQXSPPW2110I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 107 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Make sure that the reported device is compatible by checking https://static.lenovo.com/us/en/ serverproven/index.shtml. 2. Collect the service data log from the management controller interface and contact Lenovo Support. Chapter 2 XClarity Controller events...
  • Page 108 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
  • Page 109 Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0170 User Action: Information only; no action is required • FQXSPSD0005I: Hot Spare enabled for drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]). This message is for the use case when an implementation has detected a Hot Spare has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 110 CIM Prefix: PLAT CIM ID: 0176 User Action: Complete the following steps: 1. Replace any hard disk drive that is indicated by a lit status LED. 2. Re-create the array. 3. Restore the data from a backup. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 111 • FQXSPSD2000I: The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. This message is for the use case when an implementation has detected a Drive has been Removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0163 User Action:...
  • Page 112 This message is for the use case when an implementation has detected a Drive was Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0167 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 113 User Action: Information only; no action is required • FQXSPSD2011I: Failure no longer Predicted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
  • Page 114 This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - other ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 115 1. Make sure that the certificate that you are importing is correct and properly generated. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 116 CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4]. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 117 This message is for the use case where a user has failed to log in to a Management Controller from SSH. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0041 User Action: Complete the following steps until the problem is solved: 1.
  • Page 118 A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0094 User Action: Information only; no action is required. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 119 • FQXSPSE4015I: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0098 User Action: Information only;...
  • Page 120 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0105 User Action: Information only; no action is required. • FQXSPSE4023I: SSH Client key added for user [arg1] by user [arg2] from [arg3] at IP address [arg4]. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 121 User locally defined an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0106 User Action: Information only; no action is required. • FQXSPSE4024I: SSH Client key imported for user [arg1] from [arg2] by user [arg3] from [arg4] at IP address [arg5].
  • Page 122 This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0155 User Action: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 123 Information only; no action is required. • FQXSPSE4031I: Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. This message is for the use case where a user successfully logs in to a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0156...
  • Page 124 CIM Prefix: IMM CIM ID: 0219 User Action: Information only; no action is required. • FQXSPSE4039I: Temporary user account [arg1] is created by inband tool. Temporary user account create Severity: Info Serviceable: No ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 125 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0228 User Action: Information only; no action is required. • FQXSPSE4040I: Temporary user account [arg1] expires. Temporary user account expire Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 126 CIM Prefix: IMM CIM ID: 0242 User Action: Information only; no action is required. • FQXSPSE4047I: Role [arg1] is [arg2] and assigned with custom privileges [arg3][arg4][arg5][arg6] [arg7][arg8][arg9][arg10][arg11] by user [arg12] . Role create modify and assign Severity: Info ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 127 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0246 User Action: Information only; no action is required. • FQXSPSE4048I: Role [arg1] is removed by user [arg2]. Role is removed Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 128 Information only; no action is required. • FQXSPSE4055I: SED encryption is enabled by user [arg1] at IP address [arg2]. SED encryption is enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 129 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0265 User Action: Information only; no action is required. • FQXSPSE4056I: SED AK is [arg1] by user [arg2] at IP address [arg3]. SED AK is regenerated or recovered. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 130 [arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6]. The system guard configuration is updated by user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0279 ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 131 User Action: Information only; no action is required. • FQXSPSE4064I: SNMPv3 engine ID is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SNMPv3 engine ID changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0282...
  • Page 132 Information only; no action is required. • FQXSPSS4001I: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7], Address=[arg8]. A user configured the Location setting Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 133 Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0080 User Action: Information only; no action is required. • FQXSPSS4002I: License key for [arg1] added by user [arg2]. A user installs License Key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 134 The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0226 User Action: Information only; no action is required. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 135 • FQXSPSS4010I: Test Audit Log generated by user [arg1]. This message is for the use case where OS Crash Video Capture Failed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0237 User Action: Information only;...
  • Page 136 This message is for the use case when an implementation has detected a Sensor transition to the normal state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0518 User Action: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 137 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 138 Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required • FQXSPUN2018I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 139 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only;...
  • Page 140 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 141 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUP4004I: XCC firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the XCC firmware to the same level on all nodes/servers.
  • Page 142 CIM Prefix: IMM CIM ID: 0281 User Action: Information only; no action is required. • FQXSPWD0000I: Watchdog Timer expired for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer Expired. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 143 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0368 User Action: Information only; no action is required • FQXSPWD0001I: Reboot of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred.
  • Page 144 This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0376 User Action: Information only; no action is required ThinkSystem SR950 V3 Messages and Codes Reference...

  • Page 145: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 146 TPM Firmware recovery successful. Informational FQXSFPU4041I TPM Firmware update is in progress. Please DO NOT power off or Informational reset system. FQXSFPU4042I TPM Firmware update is finished, rebooting system to take effect. Informational ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 147 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4044I The current TPM firmware version could not support TPM version Informational toggling. FQXSFPU4046I TPM Firmware will be updated from TPM1.2 to TPM2.0. Informational FQXSFPU4047I TPM Firmware will be updated from TPM2.0 to TPM1.2. Informational FQXSFPU4049I TPM Firmware update successful.
  • Page 148 Warning passphrase. FQXSFMA0039K One or more Intel Optane PMEMs could not be auto unlocked Warning because of invalid passphrase. Warning FQXSFMA0040K Invalid Intel Optane PMEM configuration detected. Please verify PMEM configuration is valid. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 149 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0041K Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane Warning PMEM configuration is not in recommended range (1:[arg3] - 1:[arg4]). FQXSFMA0047M SPD CRC checking failed on DIMM [arg1]. [arg2] Warning FQXSFMA0076M DIMM [arg1] is not supported, DIMM identifier is [arg2].
  • Page 150 FQXSFMA0025M NVDIMM Supercap has been disconnected. NVDIMM will lose its Error backup ability until this is corrected. [arg1] FQXSFMA0027K Invalid memory configuration (Unsupported DIMM Population) Error detected. Please verify memory configuration is valid. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 151 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0028K Memory Capacity exceeds CPU limit. [arg1] Error Error FQXSFMA0032M Intel Optane PMEM [arg1] has no remaining spares block. FQXSFMA0042K Intel Optane PMEM is not supported by processor of this system. Error FQXSFMA0046M DIMM [arg1] is disabled because it is Intel Optane PMEM that is not...

  • Page 152: List Of Uefi Events

    2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
  • Page 153 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 154 2. Re-insert SATA Drive to ensure it is fully connected to the backplane. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFIO0005I: An intra-board UPI has been disabled on the link between processor [arg1] port [arg2] and processor [arg3]port [arg4] because of UPI topology downgrade.
  • Page 155 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 156 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 157 Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 158 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 159 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 160 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 161 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 162 1. Check the log for a separate error related to an associated PCIe NVME disk, and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 163 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 164 2. Verify that the DIMMs are installed in the correct population sequence. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 165 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3] Severity: Info Parameters: [arg1] :Unqualified/Non Lenovo [arg2]: Dimm Silk Label, 1-based [arg3]: DIMM info (S/N, FRU and UDI.), e. g. "739E68ED-VC10 FRU 0123456" User Action: Complete the following steps: 1.
  • Page 166 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
  • Page 167 User Action: Complete the following steps: 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 168 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 169 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 170 4. Reset UEFI to the default settings. 5. If the problem persists, update the UEFI firmware. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 171 2. Modify memory configuration to ensure the memory capacity does not exceed the processor part number limit. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 172 2. Back up data. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
  • Page 173 4. Collect Service log and contact Lenovo support to schedule PMEM replacement.(Note: Unless otherwise specified in other agreements or contract terms, parts beyond their warranty terms and/or parts that have reached their maximum usage limitations do not qualify for warranty service.) •...
  • Page 174 3. This error message will provide the UID of the missing PMEM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM Find the missing PMEM and install it in the correct location.
  • Page 175 Complete the following steps: 1. Check system spec and follow the rules for populating PMEM in correct order. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane PMEM configuration is not in recommended range (1:[arg3] - 1:[arg4]).
  • Page 176 1. Power off the system. 2. Reconfig the Intel Optane PMEM. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0046M: DIMM [arg1] is disabled because it is Intel Optane PMEM that is not supported...
  • Page 177 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 178 2. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 179 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 180 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 181 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 182 [arg1]: Socket number, 1-based. User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
  • Page 183 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0023G: Secure Boot Image Verification Failure Warning. Severity: Warning User Action: Complete the following steps: 1.
  • Page 184 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 185 Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support.
  • Page 186 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 187 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_POLICY found...
  • Page 188 User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4053G: System TPM_POLICY does not match the planar. Severity: Warning User Action: Complete the following steps: 1.
  • Page 189 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 190 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
  • Page 191 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning Parameters: [arg1]: GPT corruption location, "Primary":Only primary GPT partition table corruption.
  • Page 192 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...

  • Page 193: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 194 Warning Failed to export bmc settings. Warning FQXPMCL0010K FQXPMCL0011K Failed import bmc settings. Warning Warning FQXPMNM0001G Failed to set new BMC network parameters. FQXPMOS0001K Bootx64.efi is not found. Failed to Boot OS. Warning ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 195 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.

  • Page 196: List Of Xclarity Provisioning Manager Events

    Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 197 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 198 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 199 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 200 Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 201 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 202 Information only; no action is required. • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 203 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 204 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 205 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 206 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 207 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 208 User Action: 1. check hard drive specification to see if the hard drive support ATA self-test feature. 2. If the problem persists, contact technical support. • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 209 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
  • Page 210 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMUP0005K: Unable to obtain the installed version of BMC ThinkSystem SR950 V3 Messages and Codes Reference...
  • Page 211 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 212 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 213 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 214 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 215 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
  • Page 216 ThinkSystem SR950 V3 Messages and Codes Reference...

  • Page 217: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 218: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 219: Contacting Support

    Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support.
  • Page 220 ThinkSystem SR950 V3 Messages and Codes Reference...

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