Page 1 ThinkSystem SR860 V2 Maintenance Manual Machine Types: 7Z59 and 7Z60...
Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Tenth Edition (August 2022) ©...
Page 4 Index ....325 Software problems ... . 313 ThinkSystem SR860 V2 Maintenance Manual...
Page 5: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2020, 2022...
Page 6: Safety Inspection Checklist
1 & IEC 60950-1, the standard for Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
Page 7 Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
Page 8 ThinkSystem SR860 V2 Maintenance Manual...
Page 9: Chapter 1. Introduction
Chapter 1. Introduction The ThinkSystem SR860 V2 is a 4U rack server designed for high-volume network transaction processing. This high-performance, multi-core server is ideally suited for networking environments that require superior processor performance, input/output (I/O) flexibility, and high manageability. Figure 1. ThinkSystem SR860 V2 The server comes with a limited warranty.
Page 10: Specifications
24. – PMEMs – DRAM DIMMs with 64 GB or larger capacity – Processors with 250 or more watts • Two 7mm/M.2 drive bays support SAS/SATA/NVMe drives. ThinkSystem SR860 V2 Maintenance Manual...
Page 11 • Slot 15: PCI Express 3.0 x8 • Slot 16 to 17: 7mm/M.2 drive bays Integrated functions • Lenovo XClarity Controller (XCC), which provides service processor control and monitoring functions, video controller, and remote keyboard, video, mouse, and remote drive capabilities.
Page 12 • One power supply • One drive with RAID adapter and backplane (If OS is needed for debugging) • Eight system fans: – Upper row: fan 2 and fan 5 – Lower row: fan 1 to 6 ThinkSystem SR860 V2 Maintenance Manual...
Page 13 Further, compliance with such government regulations depends on a variety of additional factors, including the duration of employees' exposure and whether employees wear hearing protection. Lenovo recommends that you consult with qualified experts in this field to determine whether you are in compliance with the applicable regulations.
Page 14: Particulate Contamination
– Nvidia T4 – PMEMs Environment ThinkSystem SR860 V2 complies with ASHRAE Class A2 specifications. Depending on the hardware configuration, some models comply with ASHRAE Class A3 and Class A4 specifications. System performance may be impacted when operating temperature is outside AHSARE A2 specification.
Page 15: Firmware Updates
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Page 16 Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) operating system distributions. Machine-type-specific firmware-only UXSPs are also available. Firmware updating tools See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: Tool Update...
Page 17 1. For I/O firmware updates. 2. For BMC and UEFI firmware updates. • Lenovo XClarity Provisioning Manager From Lenovo XClarity Provisioning Manager, you can update the Lenovo XClarity Controller firmware, the UEFI firmware, and the Lenovo XClarity Provisioning Manager software. Chapter 1...
Page 18 • Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: – To perform an in-band update through Windows or Linux, the operating system driver must be installed and the Ethernet-over-USB (sometimes called LAN over USB) interface must be enabled.
Page 19: Tech Tips
Tech Tips Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that your server might encounter. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues or solve problems related to the operation of your server.
Page 20: Power On The Server
Power off the server The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity Controller to respond to remote power-on requests. To remove all power from the server (power status LED off), you must disconnect all power cables.
Page 21: Chapter 2. Server Components
This section contains information about each of the components associated with the server. Identifying your server When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your server and provide faster service.
Page 22 Figure 4. XClarity Controller network access label on the pull-out information tab ThinkSystem SR860 V2 Maintenance Manual...
Page 23: Front View
“Pull-out information tab” on page 16 “2.5-inch drive bays” on page 15 (bay 24 to 47) “USB” on page 16 1 (USB 2.0 with Lenovo “Rack release latches” on page 17 XClarity Controller management) “USB” on page 16 2 (USB 3.1) VGA connector (optional) Connect a monitor to this connector.
Page 24 Connect a USB device, such as a mouse, keyboard, or other devices, to either of these connectors. Following are detailed descriptions of each connector: • USB 1: USB 2.0 with Lenovo XClarity Controller management. Connection to XClarity Controller is primarily intended for users with a mobile device running the XClarity Controller mobile application.
Page 25: Lcd Diagnostics Panel
Identification button/LED (blue) Use this blue LED to visually locate the server among other servers. This LED is also used as a presence detection button. You can use Lenovo XClarity Administrator to light this LED remotely. System error LED (yellow) When this yellow LED is lit, it indicates that a system error has occurred.
Page 26 The diagnostics device consists of an LCD display and 5 navigation buttons. LCD display Scroll buttons (up/down/left/right) Press the scroll buttons to locate and select system information. Select button Press the select button to select from the options in the menu. ThinkSystem SR860 V2 Maintenance Manual...
Page 27 Option flow diagram Depending on the model, the options and entries on the LCD display might be different. Chapter 2 Server components...
Page 28 • Possible sources of the error CPU 1 Status: Configuration Error System VPD Information Sub Menu Example Machine Type: xxxx • Machine type and serial number Serial Num: xxxxxx • Universal Unique ID (UUID) Universal Unique ID: xxxxxxxxxxxxxxxxxxxxxxxxxxxx ThinkSystem SR860 V2 Maintenance Manual...
Page 29 System Firmware Sub Menu Example UEFI UEFI (Inactive) • Firmware level (status) Build: D0E101P • Build ID Version: 1.00 • Version number Date: 2019-12-26 • Release date XCC Primary XCC Primary (Active) • Firmware level (status) Build: DVI399T • Build ID Version: 4.07 •...
Page 30: Rear View
• Request Virtual Reseat • Modify XCC Static IPv4 Address/Net mask/Gateway • Modify System Name • Generate/Download FFDC Service Data Rear view This section contains information about the LEDs and connectors on the rear of the server. ThinkSystem SR860 V2 Maintenance Manual...
Page 31 Figure 6. Rear view Table 4. Components on the rear view “4U PCIe Riser Cage” on page 23 (Riser cage “PCI Express 3.0 x16” on page 24 (PCIe slot 13) 1, PCIe slot 1-4) “7mm/M.2 drive bay” on page 24 (drive bay 0) “Serial connector”...
Page 32 Connect a monitor to this connector. Notes: • When the optional front VGA connector is in use, the rear one will be disabled. • The maximum video resolution is 1920 x 1200 at 60 Hz. ThinkSystem SR860 V2 Maintenance Manual...
Page 33 Use this connector to manage the server, by using a dedicated management network. If you use this connector, the Lenovo XClarity Controller cannot be accessed directly from the production network. A dedicated management network provides additional security by physically separating the management network traffic from the production network.
Page 34 During normal operation, both the AC and dc power LEDs are lit. Power supply error LED (yellow) When the power supply error LED is lit, it indicates that the power supply has failed. ThinkSystem SR860 V2 Maintenance Manual...
Page 35: Identifying Connectors
Identifying connectors See this section to locate and identify the connectors on the electric boards. Chapter 2 Server components...
Page 36: System Board Connectors
M.2 backplane power connector PCIe slot 8 (OCP connector) On-board SATA connector USB front panel module connector PCIe slot 13 (x16) PCIe signal connector 2 PCIe slot 14 (x8) UPI connectors PCIe slot 15 (x8) ThinkSystem SR860 V2 Maintenance Manual...
Page 37 Table 7. System board connectors (continued) Processor and memory expansion tray power Intrusion switch connector connector LCD diagnostics panel connector 7mm drive/M.2 signal connector Drive backplane power connectors 7mm drive power connector Chapter 2 Server components...
Page 38: Connectors
See this section to locate the connectors on the processor and memory expansion tray. Figure 10. Processor and memory expansion tray connectors Table 8. Processor and memory expansion tray connectors PCIe signal connector 3 PCIe signal connector 5 PCIe signal connector 4 PCIe signal connector 6 ThinkSystem SR860 V2 Maintenance Manual...
Page 39: Power Backplane Connectors
Power backplane connectors See this section to locate the connectors on the power backplane. Figure 11. Power backplane connectors Table 9. Power backplane connectors 4U PCIe riser cage 2 power cable Power backplane sideband connector connector 4U PCIe riser cage 1 power cable connector Note: Make sure to connect corresponding power cables to the power connectors.
Page 40: 2.5-Inch 8-Bay Drive Backplane Connectors
See this section to locate the connectors in the 2.5-inch 8-bay drive backplanes. Two types of 2.5-inch 8-bay drive backplanes are supported in this system: • “SAS/SATA drive backplane” on page 33 • “AnyBay/NVMe drive backplane” on page 34 ThinkSystem SR860 V2 Maintenance Manual...
Page 41 SAS/SATA drive backplane See this section to locate the connectors on the SAS/SATA drive backplanes. SAS/SATA signal connector Backplane power/configuration connector Figure 13. SAS/SATA drive backplane connectors Chapter 2 Server components...
Page 42: Pcie Riser Card Connectors
See this section to locate the connectors on the PCIe riser cards. Two types of riser cards are supported: • “x16/x16 (x8 lanes) PCIe riser card” on page 35 • “x16/x16/x16 PCIe riser card” on page 36 ThinkSystem SR860 V2 Maintenance Manual...
Page 43 x16/x16 (x8 lanes) PCIe riser card See this section to locate the connectors on the x16/x16 (x8 lanes) PCIe riser card. Figure 15. x16/x16 (x8 lanes) PCIe riser card connectors Table 11. x16/x16 (x8 lanes) PCIe riser card connectors PCIe full-height riser PCI Express 3.0 x16 (x8 lane) (Slot 2) PCI Express 3.0 x16 (x8 lane) (Slot 1) Chapter 2...
Page 44: 4U Pcie Riser Cage Connectors
Two zones (Slot 1 to 4 and Slot 9 to 12) are available the following 4U PCIe riser cages: • “x16/x16 PCIe FH riser cage” on page 37 • “x8/x8/x8/x8 PCIe FH riser cage” on page 38 ThinkSystem SR860 V2 Maintenance Manual...
Page 45 x16/x16 PCIe FH riser cage See this section to locate the connectors in the x16/x16 4U PCIe riser cage. Figure 17. x16/x16 PCIe FH Riser Cage Table 12. Connectors on x16/x16 PCIe FH Riser Cage Auxiliary power connector PCI Express 3.0 x16 (slot 2/10) Auxiliary power connector PCI Express 3.0 x16 (slot 4/12) Chapter 2...
Page 46: Switches, Jumpers, And Buttons
The following illustration shows the location of the switches, jumpers, and buttons on the server. Note: If there is a clear protective sticker on the top of the switch block, you must remove and discard it to access the switch. ThinkSystem SR860 V2 Maintenance Manual...
Page 47 You might have to use a pen or the end of a straightened paper clip to press the button. You can also use it to force a blue screen memory dump (use this button only when you are directed to do so by Lenovo Support). Light path button Table 15.
Page 48: System Board Leds
2. Any system board switch or jumper block that is not shown in the illustrations in this document are reserved. System board LEDs See this section to locate the LEDs on the system board. The following illustration shows the light emitting diodes (LEDs) on the system board. ThinkSystem SR860 V2 Maintenance Manual...
Page 49: Leds
Figure 20. System-board LEDs Table 17. System board LEDs System error LED (yellow) Processor 2 error LED Identification LED (blue) Processor 1 error LED Light path power LED DIMM 1-24 error LEDs XCC heartbeat LED (Green) Fan error LEDs FPGA heartbeat LED (Green) Processor and memory expansion tray LEDs See this section to locate the LEDs on the processor and memory expansion tray.
Page 50: Parts List
3. Enter either the serial number or the machine type model for your server to see the parts for your server. Note: Depending on the model, your server might look slightly different from the illustration. ThinkSystem SR860 V2 Maintenance Manual...
Page 51 Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 52 For more information about ordering the parts shown in Figure 22 “Server components” on page http://datacentersupport.lenovo.com/products/servers/thinksystem/sr860v2/parts It is highly recommended that you check the power summary data for your server using Lenovo Capacity Planner before purchasing any new parts. Top cover √...
Page 53 Table 19. Parts list (continued) Index Description Tier 1 CRU Tier 2 CRU Consuma- ble and Structural part USB front panel module √ 2.5-inch drive √ 8-bay 2.5-inch drive filler √ 4-bay 2.5-inch drive filler √ 2.5-inch drive filler √ Front VGA assembly √...
Page 54: Power Cords
The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. • Power cords for a specific country or region are usually available only in that country or region. ThinkSystem SR860 V2 Maintenance Manual...
Page 55: Chapter 3. Internal Cable Routing
• Fan cage (see “Remove the fan cage assembly” on page 153) 2. Make sure to install all the drive backplanes that you plan to installed (see “Install a drive backplane carrier assembly” on page 144). © Copyright Lenovo 2020, 2022...
Page 56 Drive backplane 1 to connector 1 Drive backplane 4 to connector 4 Drive backplane 2 to connector 2 Drive backplane 5 to connector 5 Drive backplane 3 to connector 3 Drive backplane 6 to connector 6 ThinkSystem SR860 V2 Maintenance Manual...
Page 57 Cable guides Make sure all the signal cables go through the cable guides on the system board and the memory expansion tray. Figure 24. Cable guides on the system board Figure 25. Cable guides on the processor and memory expansion tray SAS/SATA cables for Gen3 and Gen4 RAID adapters When picking cables for 8i and 16i RAID adapters from SAS/SATA cable kits, make sure to choose the cables based on the generation of RAID adapters that you plan to install:...
Page 58: Connecting Cables To The Processor And Memory Expansion Tray
2. Install the expansion tray air baffle. Figure 26. Installing the expansion tray air baffle 3. Align the processor and memory expansion tray with the two pairs of guides on the sides, and lower it into the chassis. ThinkSystem SR860 V2 Maintenance Manual...
Page 59 Figure 27. Installing the processor and memory expansion tray 4. Route the two PCIe cables through the side cable guides, and connect them to the processor and memory expansion tray. Figure 28. Connecting cables to the expansion tray 5. Secure the processor and memory expansion tray. Chapter 3 Internal cable routing...
Page 60: Connecting Cables To The Nvme Switch
Rout the four PCIe cables in the following order: 1. through the side cable guide in the chassis 2. through the cable clips on the processor and memory expansion tray 3. through the spine of the 4U PCIe expansion tray ThinkSystem SR860 V2 Maintenance Manual...
Page 61 Figure 30. Routing cables for the NVMe switch cards Step 4. Connect the four PCIe cables to the two NVMe switch cards. Chapter 3 Internal cable routing...
Page 62 Open the retainers of x16/x16 4U PCIe riser cage, and install the two NVMe switch cards to corresponding slots: Table 22. NVMe switch cards and corresponding PCIe slot numbers AnyBay/NVMe drive backplane connectors PCIe slot number 0-1, 2-3 Slot 10 4-5, 6-7 Slot 12 ThinkSystem SR860 V2 Maintenance Manual...
Page 63: Sas/Sata Backplane Combinations
Figure 32. Connecting cables to the NVMe switch cards Then, close the retainers to secure the adapters. SAS/SATA backplane combinations Follow the instructions in this section to learn how do cable routing for combinations with SAS/SATA backplanes. See the following sections for cable routing combinations with only SAS/SATA drive backplanes. •...
Page 64 One backplane One SAS/SATA backplane On-board connector SAS/SATA cable routing Length 845 mm On-board ThinkSystem SR860 V2 Maintenance Manual...
Page 65 8i RAID adapter SAS/SATA cable routing Length • Gen3: 665 mm C0 (8i) • Gen4: 690 mm Chapter 3 Internal cable routing...
Page 66 16i RAID adapter SAS/SATA cable routing Length • Gen3: 665 mm C0 (16i) • Gen4: 690 mm ThinkSystem SR860 V2 Maintenance Manual...
Page 67 Two backplanes Two SAS/SATA backplanes 16i RAID adapter SAS/SATA cable routing Length • Gen3: 665 mm C0 (16i) • Gen4: 690 mm 860 mm C1 (16i) Chapter 3 Internal cable routing...
Page 68 Three backplanes Three SAS/SATA backplanes On-board connector + 16i RAID adapter SAS/SATA cable routing Length 845 mm On-board 860 mm C0 (16i) 1000 mm C1 (16i) ThinkSystem SR860 V2 Maintenance Manual...
Page 69 8i + 16i RAID adapter SAS/SATA cable routing Length • Gen3: 665 mm C0 (8i) • Gen4: 690 mm 860 mm C0 (16i) 1000 mm C1 (16i) Chapter 3 Internal cable routing...
Page 70 Four backplanes Four SAS/SATA backplanes 32i RAID adapter SAS/SATA cable routing Length 945 mm C0 (32i) 820 mm C1 (32i) 690 mm C2 (32i) 830 mm C3 (32i) ThinkSystem SR860 V2 Maintenance Manual...
Page 71 16i + 16i RAID adapters SAS/SATA cable routing Length • Gen3: 665 mm C0 (16i) • Gen4: 690 mm 860 mm C1 (16i) 1000 mm C0 (16i) 665 mm C1 (16i) Chapter 3 Internal cable routing...
Page 72 Six SAS/SATA backplanes on-board connector +16i + 32i RAID adapters SAS/SATA cable routing Length 845 mm On-board 860 mm C0 (16i) 1000 mm C1 (16i) 820 mm C0 (32i) 690 mm C1 (32i) 665 mm C2 (32i) ThinkSystem SR860 V2 Maintenance Manual...
Page 73 8i +16i + 32i RAID adapters SAS/SATA cable routing Length • Gen3: 665 mm C0 (8i) • Gen4: 690 mm 860 mm C0 (16i) 1000 mm C1 (16i) 820 mm C0 (32i) 690 mm C1 (32i) 665 mm C2 (32i) Chapter 3 Internal cable routing...
Page 74 32i + 16i RAID adapters SAS/SATA cable routing Length 945 mm C0 (32i) 820 mm C1 (32i) 690 mm C2 (32i) 830 mm C3 (32i) 820 mm C0 (16i) • Gen3: 930 mm C1 (16i) • Gen4: 945 mm ThinkSystem SR860 V2 Maintenance Manual...
Page 75 16i + 16i + 16i RAID adapters SAS/SATA cable routing Length • Gen3: 665 mm C0 (16i) • Gen4: 690 mm 860 mm C1 (16i) 1000 mm C0 (16i) 665 mm C1 (16i) 820 mm C0 (16i) • Gen3: 930 mm C1 (16i) •...
Page 76: One-Nvme-Backplane Combinations
PCIe cables to the processor and memory expansion tray. • See “Connecting cables to the NVMe switch cards” on page 52 to perform the procedure properly while connecting PCIe cables to the PCIe switch cards. ThinkSystem SR860 V2 Maintenance Manual...
Page 77 One backplane One NVMe backplane System board PCIe cable routing Length NVMe connector 0-1, 2-3 670 mm PCIe 1 (on-board) 4-5, 6-7 910 mm PCIe 2 (on-board) Chapter 3 Internal cable routing...
Page 78: Two-Nvme-Backplane Combinations
PCIe cables to the PCIe switch cards. See the following sections for cable routing combinations with three AnyBay drive backplanes. • “Two backplanes” on page 71 • “Three backplanes” on page 72 ThinkSystem SR860 V2 Maintenance Manual...
Page 79 Two backplanes Two NVMe backplanes System board + processor and memory expansion tray PCIe cable routing Length NVMe connector 0-1, 2-3 670 mm PCIe 1 (on-board) 4-5, 6-7 910 mm PCIe 2 (on-board) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray)
Page 80 Length Length connector 1000 mm C0 (8i) 0-1, 2-3 670 mm PCIe 1 (on-board) 4-5, 6-7 910 mm PCIe 2 (on-board) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray) ThinkSystem SR860 V2 Maintenance Manual...
Page 81: Three-Nvme-Backplane Combinations
Three-NVMe-backplane combinations Follow the instructions in this section to learn how do cable routing for combinations with three NVMe backplanes. Notes: • See “Connecting cables to the processor and memory expansion tray” on page 50 to perform the procedure properly while connecting PCIe cables to the processor and memory expansion tray. •...
Page 82 910 mm PCIe 2 (on-board) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 4-5, 6-7 1100 mm C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 83 Four backplanes Three NVMe backplanes and one SAS/SATA backplane System board + processor and memory expansion tray + PCIe switch cards + 8i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 820 mm C0 (8i) 0-1, 2-3 670 mm PCIe 1 (on-board) 4-5, 6-7...
Page 84 910 mm PCIe 2 (on-board) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 4-5, 6-7 1100 mm C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 85 Six backplanes Three NVMe backplanes and three SAS/SATA backplanes System board + processor and memory expansion tray + PCIe switch cards + 32i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 820 mm C0 (32i) 0-1, 2-3 670 mm PCIe 1 (on-board) 690 mm...
Page 86: One-Anybay-Backplane Combinations
“With four processors” on page 91 – “One backplane” on page 91 – “Two backplanes” on page 94 – “Three backplanes” on page 95 – “Four backplanes” on page 97 – “Six backplanes” on page 99 ThinkSystem SR860 V2 Maintenance Manual...
Page 87 With two processors Follow the instructions in this section to learn how do cable routing for combinations with one AnyBay backplane and two processors. One backplane One AnyBay backplane On-board connector SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm 0-1, 2-3...
Page 88 8i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (8i) 0-1, 2-3 670 mm PCIe 1 (on-board) 4-5, 6-7 910 mm PCIe 2 (on-board) ThinkSystem SR860 V2 Maintenance Manual...
Page 89 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector • Gen3: 665 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) • Gen4: 690 mm 4-5, 6-7 910 mm PCIe 2 (on-board) Chapter 3 Internal cable routing...
Page 90 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm C1 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) ThinkSystem SR860 V2 Maintenance Manual...
Page 91 Three backplanes One AnyBay and two SAS/SATA backplanes On-board connector + 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm 0-1, 2-3 670 mm On-board PCIe 1 (on-board) 860 mm C0 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) 1000 mm...
Page 92 SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (8i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm 4-5, 6-7 910 mm C0 (16i) PCIe 2 (on-board) 1000 mm C1 (16i) ThinkSystem SR860 V2 Maintenance Manual...
Page 93 Four backplanes One AnyBay and three SAS/SATA backplanes 32i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 945 mm C0 (32i) 0-1, 2-3 670 mm PCIe 1 (on-board) 820 mm 4-5, 6-7 910 mm C1 (32i) PCIe 2 (on-board) 690 mm C2 (32i)
Page 94 PCIe cable routing NVMe Length Length connector 665 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm C1 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) 1000 mm C0 (16i) 665 mm C1 (16i) ThinkSystem SR860 V2 Maintenance Manual...
Page 95 Six backplanes One AnyBay and five SAS/SATA backplanes On-board SATA + 16i + 32i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm 0-1, 2-3 670 mm On-board PCIe 1 (on-board) 860 mm C0 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board)
Page 96 C0 (8i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm 4-5, 6-7 910 mm C0 (16i) PCIe 2 (on-board) 1000 mm C1 (16i) 820 mm C0 (32i) 690 mm C1 (32i) 665 mm C2 (32i) ThinkSystem SR860 V2 Maintenance Manual...
Page 97 32i + 16i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 945 mm C0 (32i) 0-1, 2-3 670 mm PCIe 1 (on-board) 820 mm 4-5, 6-7 910 mm C1 (32i) PCIe 2 (on-board) 690 mm C2 (32i) 830 mm C3 (32i) 820 mm...
Page 98 PCIe 1 (on-board) 860 mm C1 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) 1000 mm C0 (16i) 665 mm C1 (16i) 820 mm C0 (16i) • Gen3: 930 mm C1 (16i) • Gen4: 945 mm ThinkSystem SR860 V2 Maintenance Manual...
Page 99 With four processors with four processors installed, the two PCIe connectors on the expansion tray are also available. Follow the instructions in this section to learn how do cable routing for combinations with one AnyBay backplane and these two connectors. Note: See “Connecting cables to the processor and memory expansion tray”...
Page 100 8i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (8i) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray) ThinkSystem SR860 V2 Maintenance Manual...
Page 101 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector • Gen3: 665 mm C0 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) • Gen4: 690 mm 4-5, 6-7 670 mm PCIe 6 (tray) Chapter 3 Internal cable routing...
Page 102 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) 860 mm C1 (16i) 4-5, 6-7 670 mm PCIe 6 (tray) ThinkSystem SR860 V2 Maintenance Manual...
Page 103 Three backplanes One AnyBay and two SAS/SATA backplanes On-board connector + 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm 0-1, 2-3 530 mm On-board PCIe 3 (tray) 860 mm 4-5, 6-7 670 mm C0 (16i) PCIe 6 (tray) 1000 mm...
Page 104 SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm On-board 0-1, 2-3 530 mm PCIe 3 (tray) 860 mm C0 (16i) 4-5, 6-7 670 mm PCIe 6 (tray) 1000 mm C1 (16i) ThinkSystem SR860 V2 Maintenance Manual...
Page 105 Four backplanes One AnyBay and three SAS/SATA backplanes 32i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 945 mm C0 (32i) 0-1, 2-3 530 mm PCIe 3 (tray) 820 mm C1 (32i) 4-5, 6-7 670 mm PCIe 6 (tray) 690 mm C2 (32i)
Page 106 PCIe cable routing NVMe Length Length connector 665 mm C0 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) 860 mm 4-5, 6-7 670 mm C1 (16i) PCIe 6 (tray) 1000 mm C0 (16i) 665 mm C1 (16i) ThinkSystem SR860 V2 Maintenance Manual...
Page 107 Six backplanes One AnyBay and five SAS/SATA backplanes On-board SATA + 16i + 32i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm 0-1, 2-3 530 mm On-board PCIe 3 (tray) 860 mm 4-5, 6-7 670 mm C0 (16i) PCIe 6 (tray)
Page 108 C0 (8i) 0-1, 2-3 530 mm PCIe 3 (tray) 860 mm C0 (16i) 4-5, 6-7 670 mm PCIe 6 (tray) 1000 mm C1 (16i) 820 mm C0 (32i) 690 mm C1 (32i) 665 mm C2 (32i) ThinkSystem SR860 V2 Maintenance Manual...
Page 109 32i + 16i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 945 mm C0 (32i) 0-1, 2-3 530 mm PCIe 3 (tray) 820 mm C1 (32i) 4-5, 6-7 670 mm PCIe 6 (tray) 690 mm C2 (32i) 830 mm C3 (32i) 820 mm...
Page 110 0-1, 2-3 530 mm PCIe 3 (tray) 860 mm 4-5, 6-7 670 mm C1 (16i) PCIe 6 (tray) 1000 mm C0 (16i) 665 mm C1 (16i) 820 mm • Gen3: 930 mm • Gen4: 945 mm ThinkSystem SR860 V2 Maintenance Manual...
Page 111: Two-Anybay-Backplane Combinations
Two-AnyBay-backplane combinations Follow the instructions in this section to learn how do cable routing for combinations with two AnyBay backplanes. Note: These combinations require four installed processors. See the following sections for cable routing combinations with two AnyBay drive backplanes. •...
Page 112 665 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm C1 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray) ThinkSystem SR860 V2 Maintenance Manual...
Page 113 Three backplanes Two AnyBay and one SAS/SATA backplane 8i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 1000 mm 0-1, 2-3 670 mm C0 (8i) PCIe 1 (on-board) 4-5, 6-7 910 mm PCIe 2 (on-board) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7...
Page 114 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm 4-5, 6-7 910 mm C0 (16i) PCIe 2 (on-board) 1000 mm C1 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray) ThinkSystem SR860 V2 Maintenance Manual...
Page 115 8i + 16i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (8i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm 4-5, 6-7 910 mm C0 (16i) PCIe 2 (on-board) 1000 mm C1 (16i) 0-1, 2-3 530 mm PCIe 3 (tray)
Page 116 PCIe 1 (on-board) 820 mm 4-5, 6-7 910 mm C1 (32i) PCIe 2 (on-board) 690 mm C2 (32i) 0-1, 2-3 530 mm PCIe 3 (tray) 830 mm C3 (32i) 4-5, 6-7 670 mm PCIe 6 (tray) ThinkSystem SR860 V2 Maintenance Manual...
Page 117 16i + 16i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm C1 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) 1000 mm 0-1, 2-3 530 mm PCIe 3 (tray) 665 mm...
Page 118 PCIe 1 (on-board) 820 mm C0 (32i) 4-5, 6-7 910 mm PCIe 2 (on-board) 690 mm C1 (32i) 0-1, 2-3 530 mm PCIe 3 (tray) 665 mm 4-5, 6-7 670 mm C2 (32i) PCIe 6 (tray) ThinkSystem SR860 V2 Maintenance Manual...
Page 119 On-board SATA + 16i + 32i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm 4-5, 6-7 910 mm C1 (16i) PCIe 2 (on-board) 1000 mm C0 (32i) 0-1, 2-3...
Page 120 C0 (16i) PCIe 2 (on-board) 1000 mm C1 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) 820 mm C0 (32i) 4-5, 6-7 670 mm PCIe 6 (tray) 690 mm C1 (32i) 665 mm C2 (32i) ThinkSystem SR860 V2 Maintenance Manual...
Page 121 32i + 16i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 945 mm C0 (32i) 0-1, 2-3 670 mm PCIe 1 (on-board) 820 mm 4-5, 6-7 910 mm C1 (32i) PCIe 2 (on-board) 690 mm C2 (32i) 0-1, 2-3 530 mm PCIe 3 (tray)
Page 122 1000 mm C0 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) 665 mm 4-5, 6-7 670 mm C1 (16i) PCIe 6 (tray) 820 mm C0 (16i) • Gen3: 930 mm C1 (16i) • Gen4: 945 mm ThinkSystem SR860 V2 Maintenance Manual...
Page 123 With PCIe switch card With one PCIe switch card installed, there is one more option for NVMe cable connection. Follow the instructions in this section to learn how do cable routing for combinations with two AnyBay backplanes and a PCIe switch card. Notes: •...
Page 124 C0 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) 860 mm C1 (16i) 4-5, 6-7 670 mm PCIe 6 (tray) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 4-5, 6-7 1100 mm C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 125 Three backplanes Two AnyBay and one SAS/SATA backplane On-board connector + 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm 0-1, 2-3 530 mm On-board PCIe 3 (tray) 860 mm 4-5, 6-7 670 mm C0 (16i) PCIe 6 (tray) 1000 mm...
Page 126 530 mm PCIe 3 (tray) 860 mm C0 (16i) 4-5, 6-7 670 mm PCIe 6 (tray) 1000 mm 0-1, 2-3 1100 mm C1 (16i) C0, C1 (Slot 10) 4-5, 6-7 1100 mm C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 127 Four backplanes Two AnyBay and two SAS/SATA backplanes 32i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 945 mm C0 (32i) 0-1, 2-3 530 mm PCIe 3 (tray) 820 mm C1 (32i) 4-5, 6-7 670 mm PCIe 6 (tray) 690 mm 0-1, 2-3...
Page 128 860 mm 4-5, 6-7 670 mm C1 (16i) PCIe 6 (tray) 1000 mm C0 (16i) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 665 mm 4-5, 6-7 1100 mm C1 (16i) C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 129 Six backplanes Two AnyBay and four SAS/SATA backplanes On-board SATA + 16i + 32i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 845 mm 0-1, 2-3 530 mm On-board PCIe 3 (tray) 860 mm 4-5, 6-7 670 mm C0 (16i) PCIe 6 (tray)
Page 130 PCIe 6 (tray) 1000 mm 0-1, 2-3 1100 mm C1 (16i) C0, C1 (Slot 10) 820 mm C0 (32i) 4-5, 6-7 1100 mm C0, C1 (Slot 12) 690 mm C1 (32i) 665 mm C2 (32i) ThinkSystem SR860 V2 Maintenance Manual...
Page 131 32i + 16i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 945 mm C0 (32i) 0-1, 2-3 530 mm PCIe 3 (tray) 820 mm C1 (32i) 4-5, 6-7 670 mm PCIe 6 (tray) 690 mm 0-1, 2-3 1100 mm C2 (32i) C0, C1 (Slot 10)
Page 132 C0 (16i) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 665 mm 4-5, 6-7 1100 mm C1 (16i) C0, C1 (Slot 12) 820 mm C0 (16i) • Gen3: 930 mm C1 (16i) • Gen4: 945 mm ThinkSystem SR860 V2 Maintenance Manual...
Page 133: Three-Anybay-Backplane Combinations
Three-AnyBay-backplane combinations Follow the instructions in this section to learn how do cable routing for combinations with three AnyBay backplanes. Notes: • These combinations require four installed processors. • See “Connecting cables to the processor and memory expansion tray” on page 50 to perform the procedure properly while connecting PCIe cables to the processor and memory expansion tray.
Page 134 PCIe 2 (on-board) 1000 mm C1 (16i) 0-1, 2-3 530 mm PCIe 3 (tray) 4-5, 6-7 670 mm PCIe 6 (tray) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 4-5, 6-7 1100 mm C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 135 Chapter 3 Internal cable routing...
Page 136 C2 (32i) 0-1, 2-3 530 mm PCIe 3 (tray) 830 mm C3 (32i) 4-5, 6-7 670 mm PCIe 6 (tray) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 4-5, 6-7 1100 mm C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 137 16i + 16i RAID adapter SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm C1 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) 1000 mm C0 (16i) 0-1, 2-3 530 mm PCIe 3 (tray)
Page 138 530 mm PCIe 3 (tray) 830 mm 4-5, 6-7 670 mm C3 (32i) PCIe 6 (tray) 820 mm C0 (8i) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 4-5, 6-7 1100 mm C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 139 Chapter 3 Internal cable routing...
Page 140 820 mm 4-5, 6-7 670 mm C0 (32i) PCIe 6 (tray) 690 mm C1 (32i) 0-1, 2-3 1100 mm C0, C1 (Slot 10) 665 mm 4-5, 6-7 1100 mm C2 (32i) C0, C1 (Slot 12) ThinkSystem SR860 V2 Maintenance Manual...
Page 141 8i + 16i + 32i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (8i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm 4-5, 6-7 910 mm C0 (16i) PCIe 2 (on-board) 1000 mm C1 (16i) 0-1, 2-3 530 mm...
Page 142 670 mm PCIe 6 (tray) 820 mm 0-1, 2-3 1100 mm C0 (16i) C0, C1 (Slot 10) • Gen3: 930 mm C1 (16i) 4-5, 6-7 1100 mm C0, C1 (Slot 12) • Gen4: 945 mm ThinkSystem SR860 V2 Maintenance Manual...
Page 143 16i + 16i + 16i RAID adapters SAS/SATA cable routing PCIe cable routing NVMe Length Length connector 665 mm C0 (16i) 0-1, 2-3 670 mm PCIe 1 (on-board) 860 mm C1 (16i) 4-5, 6-7 910 mm PCIe 2 (on-board) 1000 mm C0 (16i) 0-1, 2-3 530 mm...
Page 144 ThinkSystem SR860 V2 Maintenance Manual...
Page 145: Chapter 4. Hardware Replacement Procedures
– Make sure that you can stand steadily without slipping. – Distribute the weight of the object equally between your feet. – Use a slow lifting force. Never move suddenly or twist when you lift a heavy object. © Copyright Lenovo 2020, 2022...
Page 146: Safety Inspection Checklist
1 & IEC 60950-1, the standard for Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
Page 147: System Reliability Guidelines
Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
Page 148: Handling Static-Sensitive Devices
Follow instructions in this section to install or remove 2.5-inch hot-swap drives and backplanes. Remove a 2.5-inch hot-swap drive Follow instructions in this section to remove a 2.5-inch hot-swap drive. About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. ThinkSystem SR860 V2 Maintenance Manual...
Page 149 Procedure Step 1. Gently rotate the release latch away to unlock the drive handle. Figure 33. Removing a 2.5-inch drive Step 2. Grasp and pull the handle to remove the drive from the drive bay. After this task is completed 1.
Page 150 • Backplane 1 and 4 • Backplane 2 and 5 • Backplane 3 and 6 Step 2. Remove the drive backplane carrier assembly. ThinkSystem SR860 V2 Maintenance Manual...
Page 151 Figure 34. Removing the drive backplane carrier assembly Pull the captive screw up to disengage the backplane carrier. Pivot the top of the backplane carrier away to remove it from the server. Step 3. To remove the drive backplanes from the backplane carrier, remove the two screws that secure each of the backplane.
Page 152 • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. Procedure Step 1. If necessary, install each backplane to the carrier with two screws. ThinkSystem SR860 V2 Maintenance Manual...
Page 153 Figure 36. Installing drive backplanes to the carrier Note: Two spared screws that come with the empty carrier are available for backplane installation. Figure 37. Spared screws on the carrier Step 2. Install the drive backplane carrier assembly. Chapter 4 Hardware replacement procedures...
Page 154 Follow instructions in this section to install a 2.5-inch hot-swap drive. About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. Notes: The server supports up to six drive backplanes with the following corresponding drive bay numbers. ThinkSystem SR860 V2 Maintenance Manual...
Page 155 • DRAM DIMMs with 64 GB or larger capacity • Processors with 250 or more watts For a complete list of supported optional device for this server, see https://serverproven.lenovo.com/ Procedure Step 1. If a drive filler has been installed in the drive bay, remove it.
Page 156: Cmos Battery (Cr2032) Replacement
The following notes describe information that you must consider when replacing the battery: • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 157 S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 158 Figure 41. Remove the OCP adapter air baffle Grasp and lift the handle to disconnect the USB cable from the system board. Lift the air baffle to remove it. Locate the CMOS battery on the system board. ThinkSystem SR860 V2 Maintenance Manual...
Page 159 Figure 42. CMOS battery location on the system board Table 24. CMOS battery location CMOS battery Step 2. Gently press on the nub on the side of the CMOS battery as illustrated; then, pivot the battery away from the seat to remove it. Attention: Avoid excessive force on the CMOS battery, as it might damage the socket on the system board and result in system board replacement.
Page 160 S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 161: Fan And Fan Cage Replacement
CAUTION: The battery is a lithium ion battery. To avoid possible explosion, do not burn the battery. Exchange it only with the approved part. Recycle or discard the battery as instructed by local regulations. Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely.
Page 162 “Remove the chassis air baffle” on page 270, and “Remove the 4U PCIe expansion tray” on page 249). Step 2. Lift and rotate the fan cage release latches to disengage the fan cage assembly from the server. ThinkSystem SR860 V2 Maintenance Manual...
Page 163 Figure 45. Removing the fan cage assembly Step 3. Lift the fan cage assembly to remove it. After this task is completed If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install the fan cage assembly...
Page 164 Rotate the fan cage release latches down until they stop. After this task is completed Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). Demo video Watch the procedure on YouTube ThinkSystem SR860 V2 Maintenance Manual...
Page 165 Remove a fan module Follow instructions in this section to remove a fan module. About this task S014 CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the label is attached. S017 CAUTION: Hazardous moving fan blades nearby.
Page 166 Demo video Watch the procedure on YouTube Install a fan module Follow instructions in this section to install a hot-swap fan. About this task S014 CAUTION: ThinkSystem SR860 V2 Maintenance Manual...
Page 167 Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the label is attached. S017 CAUTION: Hazardous moving fan blades nearby. Keep fingers and other body parts away. S033 CAUTION: Hazardous energy present.
Page 168: Front Vga Assembly Replacement
If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Front VGA assembly replacement Follow instructions in this section to remove or install the front VGA assembly. ThinkSystem SR860 V2 Maintenance Manual...
Page 169 Remove the front VGA assembly Follow instructions in this section to remove the front VGA assembly. About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. • Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Power off the server”...
Page 170 Figure 50. Disconnecting the front VGA cable Step 2. Remove the four screws that secure the Front VGA assembly. ThinkSystem SR860 V2 Maintenance Manual...
Page 171 Figure 51. Removing the front VGA assembly Step 3. Grasp the Front VGA assembly and disengage it from the server. Figure 52. Removing the front VGA assembly Step 4. Remove the front VGA cable from the server. Chapter 4 Hardware replacement procedures...
Page 172 • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. Procedure Step 1. Route the cable into the slot on the side of the server. ThinkSystem SR860 V2 Maintenance Manual...
Page 173 Figure 54. Installing the front VGA assembly Step 2. Align the top side of the VGA assembly with the top of the server. Figure 55. Installing the front VGA assembly Step 3. Secure the front VGA assembly to the server with four screws. Chapter 4 Hardware replacement procedures...
Page 174 Figure 56. Installing the front VGA assembly Step 4. Route the front VGA cable through the cable guide, and connect it to the system board. ThinkSystem SR860 V2 Maintenance Manual...
Page 175 Figure 57. Connecting the front VGA cable After this task is completed Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). Demo video Watch the procedure on YouTube Chapter 4 Hardware replacement procedures...
Page 176: Heat Sink Torx T30 Nut Replacement
Remove the following components depending on the location of the processor that is to be removed: • If the processor is located on the processor and memory expansion tray, do not remove the expansion tray. Figure 58. Removing the air baffle from the expansion tray ThinkSystem SR860 V2 Maintenance Manual...
Page 177 • If the processor is located on the system board: 1. Remove one of the following components. – System air baffle (see “Remove the system board air baffle” on page 226) – Processor and memory expansion tray and expansion tray air baffle (see “Remove the processor and memory expansion tray”...
Page 178 • Do not touch the processor contacts. Contaminants on the processor contacts, such as oil from your skin, can cause connection failures. Note: The heat sink, processor, and processor carrier for the system might be different from those shown in the illustrations. Procedure Step 1. Install the Torx T30 nut. ThinkSystem SR860 V2 Maintenance Manual...
Page 179: Intrusion Switch Replacement
Figure 61. Installing a Torx T30 nut into the heat sink Note: Do not touch the gold contacts on the bottom of the processor. Rotate the anti-tilt wire bail inwards. Orient the Torx T30 nut under the anti-tilt wire bail; then, align the Torx T30 nut with the socket at an angle as shown.
Page 180 • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. ThinkSystem SR860 V2 Maintenance Manual...
Page 181: Lcd Diagnostics Panel Replacement
Procedure Step 1. Align the intrusion switch with the slot next to the power supply bays, and push it in. Figure 63. Installing the intrusion switch Step 2. Connect the cable to the system board. See “System board connectors” on page 28 to locate the connector on the system board.
Page 182 219). Remove the fan cage assembly (see “Remove the fan cage assembly” on page 153). Step 2. Disconnect the LCD diagnostics panel cable. Figure 64. Disconnecting the LCD diagnostics panel cable ThinkSystem SR860 V2 Maintenance Manual...
Page 183 Step 3. Remove the LCD diagnostics panel. Figure 65. Removing the LCD diagnostics panel Press and hold on the two release tabs on the top of the server. Grasp and pull the assembly to remove it from the server. After this task is completed 1.
Page 184 Step 1. Align the LCD diagnostics panel to the slot on the front end of the server, and slide it in. Figure 66. Installing the LCD diagnostics panel Step 2. Connect the LCD diagnostics panel cable. ThinkSystem SR860 V2 Maintenance Manual...
Page 185 Figure 67. Connecting the LCD diagnostics panel cable After this task is completed Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). Demo video Watch the procedure on YouTube Chapter 4 Hardware replacement procedures...
Page 186: Memory Module Replacement
Memory module slot location Locate the memory module to replace based on the following figures. Figure 68. Memory module slot 1-24 on the system board Figure 69. Memory module slot 25-48 on the expansion tray ThinkSystem SR860 V2 Maintenance Manual...
Page 187 Remove a memory module Follow instructions in this section to remove a memory module. About this task “ATTENTION: Static Sensitive Device Ground package before opening” on page 140 Attention: Memory modules are sensitive to static discharge and require special handling. In addition to the standard guidelines for “Handling static-sensitive devices”...
Page 188 • If the processor is located on the processor and memory expansion tray, do not remove the expansion tray. Figure 70. Removing the air baffle from the expansion tray • If the processor is located on the system board: 1. Remove one of the following components. ThinkSystem SR860 V2 Maintenance Manual...
Page 189 – System air baffle (see “Remove the system board air baffle” on page 226) – Processor and memory expansion tray and expansion tray air baffle (see “Remove the processor and memory expansion tray” on page 219) 2. Remove the expansion tray air baffle. Figure 71.
Page 190 • Before installing 3DS RDIMMs or PMEMs, make sure dual-rotor fan modules are installed in the system. If not, follow the instructions in "Install the dual-rotor fan module upgrade kit" in Setup Guide to install the dual-rotor fan upgrade kit. ThinkSystem SR860 V2 Maintenance Manual...
Page 191 (for both Linux and Windows). ipmctl delete -pcd Notes: See the following links to learn how to download and use impctl in different operating systems: • Windows: https://datacentersupport.lenovo.com/us/en/videos/YTV101407 • Linux: https://datacentersupport.lenovo.com/us/en/solutions/HT508642 5. Reboot the system. Step 2.
Page 192: Ocp Ethernet Adapter Replacement
Watch the procedure on YouTube OCP Ethernet adapter replacement Follow instructions in this section to install or remove the OCP Ethernet adapter . Remove the OCP Ethernet adapter Follow instructions in this section to remove the OCP Ethernet adapter. ThinkSystem SR860 V2 Maintenance Manual...
Page 193 About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. • Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Power off the server” on page 12).
Page 194: Pcie Riser Assembly And Adapter
PCIe riser assembly and adapter replacement Follow instructions in this section to remove or install the PCIe riser assembly and the adapters. Remove the PCIe riser assembly Follow instructions in this section to remove the PCIe riser assembly. ThinkSystem SR860 V2 Maintenance Manual...
Page 195 About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. • Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Power off the server” on page 12).
Page 196 • If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack. Remove an adapter from the system board Procedure ThinkSystem SR860 V2 Maintenance Manual...
Page 197 Step 1. Make preparations for this task. Remove the top cover (see “Remove the top cover” on page 240). Remove both PCIe riser cages or fillers, the chassis air baffle, and the PCIe expansion tray (see “Remove a 4U PCIe riser cage” on page 255, “Remove the chassis air baffle”...
Page 198 Notes: • The following adapters must be installed in 4U PCIe riser cages. See “Install an adapter into a 4U PCIe riser cage” on page 257 for installation instructions. ThinkSystem SR860 V2 Maintenance Manual...
Page 199 – Nvidia Tesla V100s – Nvidia Tesla T4 – 1610-8p NVMe switch adapter • The following adapters must be installed in the PCIe riser assembly or 4U PCIe riser cages. See “Install an adapter in the PCIe riser assembly” on page 191 “Install an adapter into a 4U PCIe riser cage”...
Page 200 – ThinkSystem RAID 940-16i 8GB Flash PCIe 12Gb Adapter – ThinkSystem RAID 940-32i 8GB Flash PCIe 12Gb Adapter • Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). Demo video Watch the procedure on YouTube ThinkSystem SR860 V2 Maintenance Manual...
Page 201 Install the PCIe riser assembly Follow instructions in this section to install the PCIe riser assembly. About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. • Touch the static-protective package that contains the component to any unpainted metal surface on the server;...
Page 202: Power Backplane Replacement
• If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack. Procedure Step 1. Make preparations for this task. Remove the top cover (see “Remove the top cover” on page 240). ThinkSystem SR860 V2 Maintenance Manual...
Page 203 Remove both PCIe riser cages or fillers, the chassis air baffle, and the PCIe expansion tray (see “Remove a 4U PCIe riser cage” on page 255, “Remove the chassis air baffle” on page 270, and “Remove the 4U PCIe expansion tray” on page 249).
Page 204 • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. • If you plan to recycle the component: 1. Remove the six screws, and separate the backplane from the bracket. ThinkSystem SR860 V2 Maintenance Manual...
Page 205 Figure 86. Disassembling the power backplane 2. Recycle the component in compliance with local regulations. Demo video Watch the procedure on YouTube Install the power backplane Follow instructions in this section to install the power backplane. About this task Attention: •...
Page 206 Route the power backplane cable through the cable clip, and connect it to the power backplane. Figure 88. Connecting the power backplane cable After this task is completed Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). ThinkSystem SR860 V2 Maintenance Manual...
Page 207: Power Supply Unit Replacement
Demo video Watch the procedure on YouTube Power supply unit replacement Follow instructions in this section to install or remove power supply units. Remove a hot-swap power supply unit Follow instructions in this section to remove a hot-swap power supply unit. About this task S002 CAUTION:...
Page 208 Then, remove the power cord. Procedure Step 1. Make preparations for this task. If CMA has been installed, do the following: ThinkSystem SR860 V2 Maintenance Manual...
Page 209 Figure 89. Adjusting CMA 1. Press down the stop bracket and rotate it to the open position. 2. Rotate the CMA out of the way to gain access to the power supply bay. Note: Make sure the cables are secured to the CMA with cable straps. Step 2.
Page 210 Demo video Watch the procedure on YouTube Install a hot-swap power supply unit Follow instructions in this section to install a hot-swap power supply unit. About this task S002 ThinkSystem SR860 V2 Maintenance Manual...
Page 211 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 212 4. Make sure all the power supply units to be installed are of the same wattage. Do not mix power supply units of different wattages in the same unit of server. If CMA has been installed, do the following: ThinkSystem SR860 V2 Maintenance Manual...
Page 213 Figure 91. Adjusting CMA 1. Press down the stop bracket and rotate it to the open position. 2. Rotate the CMA out of the way to gain access to the power supply bay. Note: Make sure the cables are secured to the CMA with cable straps. If you are installing the power supply into an empty bay, remove the power supply filler panel from the power supply bay.
Page 214: Processor And Heat Sink Replacement
• Do not allow the thermal grease on the processor or heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease, rendering it ineffective. Thermal grease can damage components, such as the electrical connectors in the processor socket. ThinkSystem SR860 V2 Maintenance Manual...
Page 215 • Remove and install only one PHM at a time. If the system board supports multiple processors, install the PHMs starting with the first processor socket. Figure 93. Processor 1 and 2 location on the system board Figure 94. Processor 3 and 4 location on the processor and memory expansion tray Note: The heat sink, processor, and processor carrier for your system might be different from those shown in the illustrations.
Page 216 Remove the following components depending on the location of the processor that is to be removed: • If the processor is located on the processor and memory expansion tray, do not remove the expansion tray. ThinkSystem SR860 V2 Maintenance Manual...
Page 217 Figure 96. Removing the air baffle from the expansion tray • If the processor is located on the system board: 1. Remove one of the following components. – System air baffle (see “Remove the system board air baffle” on page 226) –...
Page 218 Torx T30 nuts and try lifting the PHM again. Notes: • Do not touch the contacts on the bottom of the processor. • Keep the processor socket clean from any object to prevent possible damages. ThinkSystem SR860 V2 Maintenance Manual...
Page 219 After you finish • Each processor socket must always contain a cover or a PHM. Protect empty processor sockets with a cover or install a new PHM. • If you are removing the PHM as part of a system board replacement, set the PHM aside. •...
Page 220 Wipe the thermal grease from the bottom of the heat sink with an alcohol cleaning pad. If you are instructed to return the defective component, please package the part to prevent any shipping damage. Reuse the packaging the new part arrived in and follow all packaging instructions. Demo video ThinkSystem SR860 V2 Maintenance Manual...
Page 221 Watch the procedure on YouTube Install a processor and heat sink This task has instructions for installing an assembled processor and heat sink, known as a processor-heat- sink module (PHM). This task requires a Torx T30 driver. This procedure must be executed by a trained technician.
Page 222 • The heat sink, processor, and processor carrier for the system might be different from those shown in the illustrations. • PHMs are keyed for the socket where they can be installed and for their orientation in the socket. ThinkSystem SR860 V2 Maintenance Manual...
Page 223 • Before you install a new PHM or replacement processor, update your system firmware to the latest level. See “Update the firmware” in the ThinkSystem SR860 V2 Setup Guide. The following illustration shows the components of the PHM.
Page 224 Apply the thermal grease. Carefully place the processor and carrier in the shipping tray with the processor-contact side down. Make sure the triangular mark on the carrier is aligned with the triangular mark in the shipping tray. ThinkSystem SR860 V2 Maintenance Manual...
Page 225 If there is any old thermal grease on the processor, gently wipe the top of the processor with an alcohol cleaning pad. Note: Make sure the alcohol has fully evaporated before applying new thermal grease. Apply the thermal grease on the top of the processor with syringe by forming four uniformly spaced dots, while each dot consists of about 0.1 ml of thermal grease.
Page 226 If the processor comes with a T-shaped heat sink, fully tighten the two heat sink screws as shown. (For reference, the torque required for the fasteners to fully tighten is 1.1 newton-meters, 10 inch- pounds). Figure 109. Tightening T-shaped heat sink screws After this task is completed ThinkSystem SR860 V2 Maintenance Manual...
Page 227: Replacement
Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). Demo video Watch the procedure on YouTube Processor and memory expansion tray replacement Follow instructions in this section to remove or install the processor and memory expansion tray and corresponding air baffles.
Page 228 Rotate the handle all the way up until it is in the vertical position. Step 3. If the two PCIe cables are connected, disconnect them. Figure 111. Disconnecting PCIe cables Step 4. Lift the expansion tray and remove it. ThinkSystem SR860 V2 Maintenance Manual...
Page 229 Figure 112. Removing the processor and memory expansion tray After this task is completed • Install a replacement unit (see “Install the processor and memory expansion tray” on page 223) or the system board air baffle (see “Install the system board air baffle” on page 227).
Page 230: Processor And Memory Expansion Tray
Figure 113. Removing brackets from the expansion tray Refer to local environmental, waste or disposal regulations to ensure compliance. Step 2. Remove the following components as illustrated: • Nine slotted screws • Two standoffs (with 12 mm wrench) ThinkSystem SR860 V2 Maintenance Manual...
Page 231 Figure 114. Disassembling the expansion tray Step 3. Separate the expansion board from the supporting tray. After this task is completed Recycle the unit in compliance with local regulations. Install the processor and memory expansion tray Follow instructions in this section to install the processor and memory expansion tray. About this task Attention: •...
Page 232 Figure 116. Installing the expansion tray air baffle Step 3. Align the processor and memory expansion tray with the two pairs of guides on the sides, and lower it into the chassis. ThinkSystem SR860 V2 Maintenance Manual...
Page 233 Figure 117. Installing the processor and memory expansion tray Step 4. If you plan to install memory modules and PHMs, do it now (see “Install a memory module” on page “Install a processor and heat sink” on page 213). Step 5. If applicable, route the two PCIe cables through the cable guides, and connect them to the expansion tray.
Page 234: System Board Air Baffle Replacement
“Installation Guidelines” on page 137 to ensure that you work safely. • Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Power off the server” on page 12). ThinkSystem SR860 V2 Maintenance Manual...
Page 235 • If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack. Procedure Step 1. Make preparations for this task. Remove the top cover (see “Remove the top cover”...
Page 236: System Board Replacement
Watch the procedure on YouTube System board replacement (trained technician only) Follow instructions in this section to remove or install the system board. About this task Note: This task must be operated by trained technicians. ThinkSystem SR860 V2 Maintenance Manual...
Page 237 Step 1. Make preparations for this task. Record all system configuration information, such as Lenovo XClarity Controller (XCC) IP addresses, vital product data, and the machine type, model number, serial number, Universally Unique Identifier, and asset tag of the server.
Page 238 Note: This handle only serves the purpose of removing system board. Do not attempt to lift the whole server with it. Step 3. Rotate the longer side of the system board up, and remove the board from the server. ThinkSystem SR860 V2 Maintenance Manual...
Page 239 Figure 123. Removing the system board After this task is completed • If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Important: Before returning the system board, make sure that you install the processor socket dust covers from the new system board.
Page 240 Refer to local environmental, waste or disposal regulations to ensure compliance. Step 2. Remove the following components as illustrated: • 22 slotted screws • Two standoffs (with 12 mm wrench) • One plunger (with 11 mm and 16 mm wrench) ThinkSystem SR860 V2 Maintenance Manual...
Page 241 Figure 124. Disassembling the system board Step 3. Separate the system board from the supporting sheet metal. After this task is completed Recycle the unit in compliance with local regulations. Install the system board Follow instructions in this section to install the system board. Attention: Chapter 4 Hardware replacement procedures...
Page 242 Figure 125. Installing the system board Align the shorter side of the system board with the slots in the server. Lower the longer side down until it stops. Step 2. Slide the system board forward until it stops. ThinkSystem SR860 V2 Maintenance Manual...
Page 243 282). 7. Reconnect all the required cables, and boot the server. 8. Update the machine type and serial number with new vital product data (VPD). Use the Lenovo XClarity Provisioning Manager to update the machine type and serial number. See “Update the machine type...
Page 244 To update the machine type and serial number from Lenovo XClarity Provisioning Manager: 1. Start the server and press the key according to the on-screen instructions to display the Lenovo XClarity Provisioning Manager interface. 2. If the power-on Administrator password is required, enter the password.
Page 245 SYSTEM_PROD_DATA.SysInfoProdIdentifierEx <system model> --override −−bmc xcc_ user_id:xcc_password@xcc_external_ip 4. Reset the Lenovo XClarity Controller to the factory defaults. See “Resetting the BMC to Factory Default” section in the XCC documentation compatible with your server at https://pubs.lenovo.com/ lxcc-overview/ Enable TPM The server supports Trusted Platform Module (TPM).
Page 246 Note: Although the setting undefined is available as a policy setting, it should not be used. • From Lenovo XClarity Essentials OneCLI Note: Please note that a Local IPMI user and password must be setup in Lenovo XClarity Controller for remote accessing to the target system.
Page 247 Note: The imm.TpmTcmPolicyLock value must be 'Disabled', which means TPM_TCM_POLICY is NOT locked and changes to the TPM_TCM_POLICY are permitted. If the return code is ‘Enabled’ then no changes to the policy are permitted. The planar may still be used if the desired setting is correct for the system being replaced.
Page 248: Top Cover Replacement
To enable UEFI Secure Boot from Lenovo XClarity Provisioning Manager: 1. Start the server and press the key specified in the on-screen instructions to display the Lenovo XClarity Provisioning Manager interface. (For more information, see the “Startup” section in the LXPM documentation compatible with your server at https://pubs.lenovo.com/lxpm-overview/...
Page 249 CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the label is attached. S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both.
Page 250 Demo video Watch the procedure on YouTube Install the top cover Follow instructions in this section to install the server top cover. About this task S014 CAUTION: ThinkSystem SR860 V2 Maintenance Manual...
Page 251 Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the label is attached. S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both.
Page 252: Usb Front Panel Module Replacement
Remove the system board air baffle (see “Remove the system board air baffle” on page 226) or the processor and memory expansion tray and the expansion tray air baffle (see “Remove the processor and memory expansion tray” on page 219). ThinkSystem SR860 V2 Maintenance Manual...
Page 253 Step 2. Disconnect the USB front panel cable from the system board. Figure 131. Disconnecting the USB front panel cable Step 3. Pull the captive screw up to disengage the module, and remove it from the server. Chapter 4 Hardware replacement procedures...
Page 254 Procedure Step 1. Align the USB front panel module with the bay on the front of the server, and slide it towards the front of the server until it clicks in place. ThinkSystem SR860 V2 Maintenance Manual...
Page 255 Figure 133. Installing the USB front panel module Note: Make sure to route the cable through the cable clips as illustrated. Step 2. Route the USB front panel cable through the side cable guide, and connect it to the system board. Chapter 4 Hardware replacement procedures...
Page 256 Figure 134. Connecting the USB front panel cable After this task is completed Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). Demo video Watch the procedure on YouTube ThinkSystem SR860 V2 Maintenance Manual...
Page 257: Replace Components In The Pcie Expansion Tray
Replace components in the PCIe expansion tray Follow instructions in this section to remove or install components in the PCIe expansion tray. 4U PCIe expansion tray replacement See the instructions in this section to learn how to remove and install the 4U PCIe expansion tray. Remove the 4U PCIe expansion tray Follow instructions in this section to remove the 4U PCIe expansion tray.
Page 258 PCIe riser cage 2 320 mm (longer) PCIe riser cage 1 lower power connector 2. If applicable, disconnect M.2 and 7mm drive cables from the system board. 3. If applicable, disconnect all the flash power module cables. ThinkSystem SR860 V2 Maintenance Manual...
Page 259 Figure 136. Disconnecting flash power module cables Step 2. Lift the 4U PCIe expansion tray to remove it from the server. Figure 137. Removing the 4U PCIe expansion tray After this task is completed If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 260 Aligned the nailheads with the slots on both sides of the server, and lower the tray into the server. Figure 138. Installing the 4U PCIe expansion tray Step 3. Connect both 4U PCIe riser power cables to the power backplane. ThinkSystem SR860 V2 Maintenance Manual...
Page 261 Figure 139. Connecting 4U PCIe riser power cables Table 27. 4U PCIe riser power cables Length From upper power connector 230 mm (shorter) PCIe riser cage 2 lower power connector 320 mm (longer) PCIe riser cage 1 After this task is completed •...
Page 262 • If applicable, connect all the flash power module cables. Figure 142. Connecting flash power module cables • Proceed to complete the parts replacement (see “Complete the parts replacement” on page 282). Demo video Watch the procedure on YouTube ThinkSystem SR860 V2 Maintenance Manual...
Page 263: 4U Pcie Riser Cage Replacement
4U PCIe riser cage replacement See the instructions in this section to learn how to remove and install a 4U PCIe riser cage. Remove a 4U PCIe riser cage Follow instructions in this section to remove a 4U PCIe riser cage. About this task Attention: •...
Page 264 Remove an adapter from a 4U PCIe riser cage Follow instructions in this section to remove an adapter from a 4U PCIe riser cage. About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. ThinkSystem SR860 V2 Maintenance Manual...
Page 265 • Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Power off the server” on page 12). • If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack.
Page 266 Figure 146. Installing the adapter into the 4U PCIe riser cage Connect the power auxiliary cable. Insert the adapter into the connector in the riser cage. Close both the retaining latches to secure the adapter. ThinkSystem SR860 V2 Maintenance Manual...
Page 267 Step 3. (Optional) Secure the adapter with one of the four spare screws that come with the 4U PCIe riser cage. Figure 147. Securing the adapter to the 4U PCIe riser cage After this task is completed Proceed to complete the parts replacement (see “Complete the parts replacement”...
Page 268: Pcie Riser Power Cable Assembly
“Remove the chassis air baffle” on page 270, and “Remove the 4U PCIe expansion tray” on page 249). Step 2. Flip the 4U PCIe expansion tray upside down. Step 3. Loosen the captive screws to disengage the modules. ThinkSystem SR860 V2 Maintenance Manual...
Page 269 Step 4. Slide the power cable assembly forward slightly to remove it from the tray. Figure 149. Removing the power cable assembly After this task is completed • If necessary, install a replacement unit (see “Install the 4U PCIe riser power cable assembly” on page 261).
Page 270 Flip the 4U PCIe expansion tray upside down. Step 3. Align the power cable assembly with the key-shaped slots on the bottom of the 4U PCIe expansion tray, and slide it backward to secure it. ThinkSystem SR860 V2 Maintenance Manual...
Page 271: 7Mm Drive And Drive Cage Replacement
Figure 151. Installing the 4U PCIe riser power cable assemblies Step 4. Fasten the captive screw on the module to secure it to the expansion tray. Notes: • Make sure the longer (320 mm) cable is routed through the middle cable clip. •...
Page 272 Demo video Watch the procedure on YouTube Remove the 7mm drive cage Follow instructions in this section to remove the 7mm drive cage. About this task ThinkSystem SR860 V2 Maintenance Manual...
Page 273 Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. • Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Power off the server” on page 12). •...
Page 274 Step 1. Make preparations for this task. If necessary, secure the two drive backplanes to the drive cage with three screws. Figure 156. Installing the 7mm drive backplanes Step 2. Install the 7mm drive cage. ThinkSystem SR860 V2 Maintenance Manual...
Page 275 Figure 157. Installing the 7mm drive cage Slide the drive cage into the slot in the PCIe expansion tray, and align the screw holes on the drive cage with those on the tray. Secure the drive cage with two screws. Step 3.
Page 276 Watch the procedure on YouTube Install a 7mm drive Follow the instructions in this section to install a 7mm drive. About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. ThinkSystem SR860 V2 Maintenance Manual...
Page 277 • Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Power off the server” on page 12). • If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack.
Page 278: Chassis Air Baffle Replacement
“Remove the top cover” on page 240). Remove both PCIe riser cages (see “Remove a 4U PCIe riser cage” on page 255). Step 2. Lift the chassis air baffle to remove it from the server. ThinkSystem SR860 V2 Maintenance Manual...
Page 279 Figure 161. Removing the chassis air baffle After this task is completed If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Demo video Watch the procedure on YouTube Install the chassis air baffle Follow instructions in this section to install the chassis air baffle.
Page 280: Flash Power Module Replacement
• If the server is installed in a rack, slide the server out on its rack slide rails to gain access to the top cover, or remove the server from the rack. Procedure Step 1. Make preparations for this task. Remove the top cover (see “Remove the top cover” on page 240). ThinkSystem SR860 V2 Maintenance Manual...
Page 281 Disconnect the cable from the flash power module to be removed. Figure 163. Disconnecting the cable from the flash power module Step 2. Press on the retaining latch to disengage the flash power module; then, remove the module. Figure 164. Removing the flash power module After this task is completed If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 282 Procedure Step 1. Press on the retaining latch; then, align the flash power module with the slot in the PCIe expansion tray, and push it in. ThinkSystem SR860 V2 Maintenance Manual...
Page 283: M.2 Drive And Backplane Replacement
Figure 166. Installing the flash power module Step 2. Connect the cable to the RAID adapter. Make sure to route the cable through the cable clips on the PCIe expansion tray. Figure 167. Connecting the cable to the RAID adapter After this task is completed Proceed to complete the parts replacement (see “Complete the parts replacement”...
Page 284 Step 2. Disconnect the M.2 cables from the system board. Step 3. Remove the M.2 bracket assembly. Figure 168. Removing the M.2 bracket assembly Grasp and pull the captive screw to disengage the backplane bracket. ThinkSystem SR860 V2 Maintenance Manual...
Page 285 Slightly slide the backplane bracket backward. Pivot the rear end of the backplane bracket assembly away from the expansion tray to remove it. Step 4. Remove the drives. Figure 169. Removing M.2 drives from the backplane Pinch and hold on the retainer clip. Remove the retainer clip.
Page 286 2. Loosen the captive screw that secures the cable with a screwdriver, and disconnect the cable from the backplane. Figure 171. Disconnecting the cable from the M.2 backplane 3. Recycle the component in compliance with local regulations. Demo video ThinkSystem SR860 V2 Maintenance Manual...
Page 287 Watch the procedure on YouTube Install the M.2 drive and backplane bracket assembly Follow instructions in this section to install the M.2 drive and backplane bracket assembly. About this task Attention: • Go over “Installation Guidelines” on page 137 to ensure that you work safely. •...
Page 288 Figure 173. Connecting the cable to the M.2 backplane Step 4. If applicable, install the M.2 backplane to the bracket. Figure 174. Installing the M.2 backplane to the bracket ThinkSystem SR860 V2 Maintenance Manual...
Page 289 Align the slot on the rear of the backplane with the rear pin on the bracket, and lower the other side of the backplane. Align the captive screw on the backplane to the front pin on the bracket. Tighten the captive screw with a screw driver to secure the backplane to the bracket. Step 5.
Page 290: Complete The Parts Replacement
2. Properly route and secure the cables in the server. Refer to the cable connecting and routing information for each component. 3. Make sure to install one of the following: ThinkSystem SR860 V2 Maintenance Manual...
Page 291 • With two installed processors: system air baffle. • With four installed processors: – Processor and memory expansion tray – Two expansion tray air baffles, one under the tray and the other on the tray Figure 177. Installing the air baffle to the system board Figure 178.
Page 292 “Firmware updates” on page • Update the UEFI configuration. • Reconfigure the disk arrays if you have installed or removed a hot-swap drive or a RAID adapter. See the Lenovo XClarity Provisioning Manager User Guide, which is available for download at: http:// datacentersupport.lenovo.com Note: Make sure the latest version of ThinkSystem M.2 with Mirroring Enablement Kit Firmware is applied to...
Page 293: Chapter 5. Problem Determination
An alert is a message or other indication that signals an event or an impending event. Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity Controller Event Log. If the server is managed by the Chassis Management Module 2 or by the Lenovo XClarity Administrator, alerts are automatically forwarded to those management applications.
Page 294 Lenovo XClarity Controller event log The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors that measure internal physical variables such as temperature, power-supply voltages, fan speeds, and component status. The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server.
Page 295: Light Path Diagnostics
“Viewing Event Logs” section in the XCC documentation compatible with your server at https:// pubs.lenovo.com/lxcc-overview/ Light path diagnostics Light path diagnostics is a system of LEDs on various external and internal components of the server that leads you to the failed component. By viewing the LEDs in a particular order, you can often identify the source of the error.
Page 296 Option flow diagram Depending on the model, the options and entries on the LCD display might be different. ThinkSystem SR860 V2 Maintenance Manual...
Page 297: Power Supply Leds
Power supply LEDs This topic provides information about various power supply LED status and corresponding action suggestions. The following minimum configuration is required for the ac power LED on the power supply to be lit: • Power supply • Power cord •...
Page 298 2. Replace the power faulty power supply. not fully seated. supply unit. 3. Replace the standard I/O book. Faulty power supply. Replace the power supply. Faulty power supply. Replace the power supply. ThinkSystem SR860 V2 Maintenance Manual...
Page 299: System Board Leds
System board LEDs The following illustrations show the light emitting diodes (LEDs) on the system board. Chapter 5 Problem determination...
Page 300 Figure 181. System board and expansion board LEDs ThinkSystem SR860 V2 Maintenance Manual...
Page 301: General Problem Determination Procedures
3. Save the log if necessary, and clear the log afterward. Identification LED (blue) This LED is used as a presence detection LED. You can use Lenovo XClarity Controller to light this LED remotely. Use this LED to locate the server among other servers visually.
Page 302: Resolving Suspected Power Problems
Ethernet controller manually to match the speed and duplex mode of the hub. Step 4. Check the Ethernet controller LEDs on the rear panel of the server. These LEDs indicate whether there is a problem with the connector, cable, or hub. ThinkSystem SR860 V2 Maintenance Manual...
Page 303: Troubleshooting By Symptom
1. Check the event log of the application that is managing the server and follow the suggested actions to resolve any event codes. • If you are managing the server from the Lenovo XClarity Administrator, begin with the Lenovo XClarity Administrator event log.
Page 304 Multiple hard drives fail Complete the following steps until the problem is solved: • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • Make sure that the device drivers and firmware for the hard disk drive and server are at the latest level Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 305: Fan Problems
Multiple hard drives are offline Complete the following steps until the problem is solved: • View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events. • View the storage subsystem log for events related to the storage subsystem and resolve those events.
Page 306: Intermittent Problems
LXPM documentation compatible with your server at https://pubs.lenovo.com/lxpm- .) Then, click BMC Settings ➙ POST Watchdog Timer. overview/ 2. If the reset occurs after the operating system starts, do one of the followings: ThinkSystem SR860 V2 Maintenance Manual...
Page 307: Keyboard, Mouse, Kvm Switch Or Usb-Device
285 for information about viewing the event log. If you are using Linux base operating system, then capture all logs back to Lenovo support for further investigation. Keyboard, mouse, KVM switch or USB-device problems Use this information to solve problems related to a keyboard, mouse, KVM switch or USB-device problems.
Page 308: Memory Problems
Refer to “PMEM rules” in Setup Guide and see if the displayed memory fits the mode description. c. If PMEMs are recently set in Memory Mode, turn it back to App Direct Mode and examine if there is namespace that has not been deleted. ThinkSystem SR860 V2 Maintenance Manual...
Page 309 d. Go to the Setup Utility, select System Configuration and Boot Management ➙ Intel Optane PMEMs ➙ Security, and make sure security of all the PMEM units is disabled. 2. Reseat the memory modules, and then restart the server. 3. Check the POST error log: •...
Page 310 8. Remove the modules to be reused for a new system or configuration. Invalid memory population detected Invalid memory population (unsupported DIMM population) detected. Please verify memory configuration is valid. If this warning message appears, complete the following steps: ThinkSystem SR860 V2 Maintenance Manual...
Page 311 1. See “Memory module installation rules and order” in Setup Guide to make sure the present memory module population sequence is supported. 2. If the present sequence is indeed supported, see if any of the modules is displayed as “disabled” in Setup Utility.
Page 312: Monitor And Video Problems
2. If the server installed with the graphical adapters while turning on the server, the Lenovo logo displays on the screen after approximately 3 minutes. This is normal operation while the system loads.
Page 313: Network Problems
5. Make sure that the video output is not affected by corrupted server firmware; see “Firmware updates” on page 6. If the problem remains, contact Lenovo Support. Screen goes blank when you start some application programs 1. Make sure that: •...
Page 314: Observable Problems
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI: onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress...
Page 315 If legacy Option ROMs must be used, do not set slot Option ROMs to Legacy on the Devices and I/O Ports menu. Instead, set slot Option ROMs to Auto (the default setting), and set the System Boot Mode to Legacy Mode.
Page 316 Complete the following steps until the problem is solved. 1. An unusual smell might be coming from newly installed equipment. 2. If the problem remains, contact Lenovo Support. Server seems to be running hot Complete the following steps until the problem is solved.
Page 317: Optional-Device Problems
• “Insufficient PCIe resources are detected.” on page 310 • “A Lenovo optional device that was just installed does not work.” on page 310 • “A Lenovo optional device that worked previously does not work now” on page 310 External USB device is not recognized Complete the following steps until the problem is resolved: 1.
Page 318 9. DC cycle the system and ensure the system is enter UEFI boot menu or the operating system; then, capture the FFDC log. 10. Contact Lenovo technical support. A Lenovo optional device that was just installed does not work. 1. Make sure that: • The device is supported for the server (see https://serverproven.lenovo.com/...
Page 319: Power On And Power Off Problems
Power on and power off problems See this section to resolve issues when powering on or powering off the server. • “Embedded hypervisor is not in the boot list” on page 311 • “Server does not power on” on page 311 •...
Page 320: Processor Problems
4. (Trained technician only) Remove processor 2 and restart the server. (3 and 4) 5. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained technician only) Processor b. (Trained technician only) System board ThinkSystem SR860 V2 Maintenance Manual...
Page 321: Serial-Device Problems
Note: If you have just installed an adapter or memory, the server might have a memory-address conflict. • The operating system is on the ServerProven list (see ) and supported https://serverproven.lenovo.com/ by your hardware. • The software is designed to operate on the server. • Other software works on the server.
Page 322 4. Contact your place of purchase of the software. ThinkSystem SR860 V2 Maintenance Manual...
Page 323: Appendix A. Hardware Disassembling For Recycle
Step 14. Remove the power backplane from the system board (see “Remove the power backplane” on page 194). Step 15. Remove the system board (see “Remove the system board” on page 229). After disassembling the server, recycle the unit in compliance with local regulations. © Copyright Lenovo 2020, 2022...
Page 324 ThinkSystem SR860 V2 Maintenance Manual...
Page 325: Appendix B. Getting Help And Technical Assistance
Gathering information needed to call Support If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call. You can also see http:// for more information about your product warranty.
Page 326: Collecting Service Data
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 327: Contacting Support
Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ and use filter searching for different countries. For Lenovo support telephone numbers, see serviceprovider for your region support details.
Page 328 ThinkSystem SR860 V2 Maintenance Manual...
Page 329: Appendix C. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 330: Trademarks
(TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.
Page 331: Electronic Emission Notices
Electronic emission notices When you attach a monitor to the equipment, you must use the designated monitor cable and any interference suppression devices that are supplied with the monitor. Taiwan Region BSMI RoHS declaration Taiwan Region import and export contact information Contacts are available for Taiwan Region import and export information.
Page 332 ThinkSystem SR860 V2 Maintenance Manual...
Page 333: Index
Ethernet controller hard disk drive gaseous contamination keyboard Getting help monitor 304, 312 guidelines mouse options installation network system reliability © Copyright Lenovo 2020, 2022...
Page 334 Ethernet controller problems solving power problems Specifications video problems 304, 312 static-sensitive devices handling support web page, custom system board LEDs 40–41 System board working inside the server power on system board internal connectors system reliability guidelines ThinkSystem SR860 V2 Maintenance Manual...

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Lenovo ThinkSystem SR860 V2 Maintenance Manual

Chapter 1. Introduction

Chapter 2. Server Components

Chapter 3. Internal Cable Routing

Chapter 4. Hardware Replacement Procedures

Chapter 5. Problem Determination

Appendix A. Hardware Disassembling for Recycle

Appendix B. Getting Help and Technical Assistance

Appendix C. Notices

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Summary of Contents for Lenovo ThinkSystem SR860 V2

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