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Print speed is slow
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AXIMIZE COMPUTER PROCESSING SPEED
•
Close all applications not in use.
•
Minimize the number and size of graphics and images in the document.
•
Remove as many unused fonts as possible from your system.
A
DD MEMORY
Consider purchasing more RAM.
S
ELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE
M
ANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Computer slows down when printing
These are possible solutions. Try one of the following:
I
F YOU ARE USING A
I
F YOU ARE ON A NETWORK
1
Unplug the power cord from the access point.
2
Wait ten seconds, and then insert the power cord.
Copy and scan troubleshooting
•
"Copier or scanner does not respond" on page 119
•
"Scanner unit does not close" on page 119
•
"Poor copy or scanned image quality" on page 119
•
"Partial copies or scans of documents or photos" on page 119
•
"Scan was not successful" on page 120
•
"Scanning takes too long or freezes the computer" on page 120
•
"Cannot scan to a computer over a network" on page 120
USB
,
CONNECTION
,
THEN RESET THE POWER OF THE ACCESS POINT
Troubleshooting
THEN TRY A DIFFERENT
118
USB
CABLE
(
ROUTER
)
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Troubleshooting
