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Dell PowerEdge C8000 Hardware Owner's Manual
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Dell PowerEdge C8000 Hardware Owner's Manual

Dell PowerEdge C8000 Hardware Owner's Manual

Dell poweredge c8220 hardware owner's manual
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Dell PowerEdge C8220
Hardware Owner's
Manual
Regulatory Model: B05B
Regulatory Type: B05B001

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Summary of Contents for Dell PowerEdge C8000

  • Page 1 Dell PowerEdge C8220 Hardware Owner’s Manual Regulatory Model: B05B Regulatory Type: B05B001...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc. Intel is a registered trademark of Intel Corporation in the U.S. and other countries.

  • Page 3: Table Of Contents

    Contents About Your System ....Accessing System Features During Startup ..Front-Panel Features and Indicators ..NIC Indicator Codes .
  • Page 4 ......Other Information You May Need ... . Using the System Setup Program .
  • Page 5 Boot Menu ......Exit Menu ......Command Line Interfaces for System Setup Options .
  • Page 6 Cooling Shroud ..... Removing the Cooling Shroud ..Installing the Cooling Shroud .
  • Page 7 SD Card Reader ..... Removing the SD Card Reader ... Installing the SD Card Reader .
  • Page 8 Troubleshooting ....Safety First—For You and Your System ..Installation Problems ....Troubleshooting System Startup Failure .
  • Page 9 ..... . Contacting Dell ....
  • Page 10 Contents...

  • Page 11: About Your System

    About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. The SAS/SATA card or PXE hotkey support are available only in the BIOS boot mode. Hotkey function is not available in the Unified Extensible Firmware Interface (UEFI) boot mode.

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector USB connectors Connects USB devices to the system. The ports are USB 2.0 compliant. Mezzanine card Installs an I/O module mezzanine card. expansion slot Low profile PCIe Installs a low profile PCI Express x16 card.
  • Page 13 Item Indicator, Button, or Icon Description Connector Power-on indicator/ The power-on indicator lights when the power button sled power is on. The power-on indicator lights amber when the system critical event occurs. The power button turns the compute sled on. NOTE: When powering on the sled, the video monitor can take from several...

  • Page 14: Nic Indicator Codes

    NIC Indicator Codes Figure 1-2. NIC Indicators link indicator activity indicator Indicator Status Indicator Code Link indicator Solid amber Linking at 100 Mbps port speed Solid green Linking at 1 Gbps port speed (maximum) Blinking green Linking at 1 Gbps port speed Network activity is present •...
  • Page 15 Figure 1-3. NIC Indicators (BMC management port) link indicator activity indicator Indicator Status Indicator Code Link indicator Blinking amber Linking at 10 Mbps port speed Blinking green Linking at 100 Mbps port speed (maximum) Activity Solid green No activity indicator Blinking green Transmit or receive activity Idle...

  • Page 16: Power And System Board Indicator Codes

    Power and System Board Indicator Codes The indicators on the front of the sled display status codes during system startup. For location of the indicators on the front panel, see Figure 1-1. Table 1-1. Power and System Board Indicator Codes Indicator Color Status...

  • Page 17: Bmc Heartbeat Indicator Codes

    BMC Heartbeat Indicator Codes The system board includes a BMC heartbeat indicator (LED17) for debugging the Baseboard Management Controller (BMC). The BMC heartbeat indicator lights green when power is supplied to the sled and blinks green when the BMC firmware is ready. Figure 1-4.

  • Page 18: Service Tag

    Service Tag The following illustration provides location of the Service Tag number on the C8220 single-wide compute sled. Figure 1-5. Service Tag Location for C8220 Single-Wide Compute Sled About Your System...

  • Page 19: Post Error Code

    POST Error Code Collecting System Event Log for Investigation Whenever possible, the system BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized.
  • Page 20 Error Error Message Response Error Cause Corrective Actions Code 0012h Local Console Pause Video device See "Troubleshooting the Output Error initialization Video Subsystem" on failed page 178. If the problem persists, see "Getting Help" on page 203. 0013h ISA IO Pause ISA device See "Troubleshooting...
  • Page 21 Error Error Message Response Error Cause Corrective Actions Code 0019h USB Read Error Pause USB port See "Troubleshooting a USB initialization Device" on page 178. failed If the problem persists, see "Getting Help" on page 203. 001Ah USB Write Error Pause USB port See "Troubleshooting a USB initialization...
  • Page 22 Error Error Message Response Error Cause Corrective Actions Code 0020h Keyboard Stuck Pause Keyboard key Disconnect and reconnect the Key Error stuck the keyboard to the compute sled. If the problem persists, see "Getting Help" on page 203. 0021h Keyboard Pause Keyboard Disconnect and reconnect the...
  • Page 23 Error Error Message Response Error Cause Corrective Actions Code 0027h PCI IO Pause PCI device See "Troubleshooting Controller Error initialization Expansion Cards" on failed page 189. If the problem persists, see "Getting Help" on page 203. 0028h PCI IO Read Pause PCI device See "Troubleshooting...
  • Page 24 Error Error Message Response Error Cause Corrective Actions Code 002Eh Microcode Pause Processor Check microcode. A BIOS Update Error microcode update is required. update error If the problem persists, see "Getting Help" on page 203. 002Fh No Microcode Pause Processor Ensure that your processors Be Updated microcode load...
  • Page 25 Error Error Message Response Error Cause Corrective Actions Code 8015h SATA 3 Device Pause SATA 3 device Check if the SATA port 3 is Not Found not found enabled. See "SATA Configuration" on page 67. Install a SATA device to SATA port 3.
  • Page 26 Error Error Message Response Error Cause Corrective Actions Code 8020h Supervisor and Pause Supervisor and Reset password. See "System User Passwords User Passwords Board Jumper Settings" on have been have been page 195. cleared cleared If the problem persists, see "Getting Help"...

  • Page 27: System Event Log

    System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Table 1-2. Processor Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Processor Sensor Number...

  • Page 28: Memory Ecc

    Memory Ecc Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Table 1-3. Memory ECC Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Memory Sensor Number...
  • Page 29 Table 1-3. Memory ECC Byte Field Value Description Event Data2 Bit 7:4 0x00: SBE warning threshold 0x01: SBE critical threshold 0x0F: Unspecified Bit 3:0 0x00: CPU1 DIMM A1-8 slots (1~8) 0x01: CPU2 DIMM B1-8 slots (9~16) 0x02: CPU3 DIMM C1-8 slots (17~24) 0x03: CPU4 DIMM D1-8 slots (25~32) And so on…...

  • Page 30: Pcie Error

    PCIe Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus# ” Table 1-4. PCIe Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number...

  • Page 31: Ioh Core Error

    IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error ” Table 1-5. IOH Core Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type OEM Defined Interrupt...

  • Page 32: Sb Error

    SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error ” Table 1-6. SB Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number...

  • Page 33: Post Start Event

    POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Table 1-7. POST Start Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number...

  • Page 34: Post End Event

    POST End Event Table 1-8. POST End Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number POST End (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code...

  • Page 35: Post Error Code Event

    POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Table 1-9. POST Error Code Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Firmware Progress Sensor Number...

  • Page 36: Bios Recovery Event

    BIOS Recovery Event Table 1-10. BIOS Recovery Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number BIOS Recovery fail (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 =...

  • Page 37: Me Fail Event

    ME Fail Event Table 1-11. BIOS Recovery Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number ME fail (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code...

  • Page 38: Bmc

    The following table includes an overview of the system sensors. In the Offset column: • SI = Sensor Initialization • SC = Sensor Capabilities • AM = Assertion Mask • DM = Deassertion Mask • RM = Reading Mask • TM = Settable/Readable Threshold Mask Table 1-13.
  • Page 39 Table 1-14. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number CPU ERR2 Processor (07h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h 12V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh...
  • Page 40 Table 1-15. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number 3.3V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh Battery low Battery (29h) Sensor-specific SI: 67h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h...
  • Page 41 Table 1-16. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h DM: 0A80h TM: 3838h DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h...
  • Page 42 Table 1-17. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number Soft Reset System Boot/ Sensor-specific SI: 01h Restart Initiated (6Fh) SC: 40h (1Dh) AM: 0004h DM: 0000h RM: 0004h AC lost Power Unit (09h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0010h...

  • Page 43: Other Information You May Need

    The Getting Started Guide provides an overview of rack installation, system features, setting up your system, and technical specifications. • The PowerEdge C8000 Hardware Owner’s Manual for information about the server enclosure features, troubleshooting, and component replacement.. This document is available at support.dell.com/manuals.
  • Page 44 About Your System...

  • Page 45: Using The System Setup Program

    Using the System Setup Program The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 46: System Setup Options At Boot

    • When changing the password or making other changes to the security setup NOTE: Only items in brackets [ ] can be modified, Items that are not in brackets are display only. System Setup Options at Boot You can initiate Setup by pressing the respective key during the POST: Keystroke Description <F2>...

  • Page 47: General Help

    General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen lists the legend keys with their corresponding alternates and functions.
  • Page 48 Enabling and Configuring Console Redirection Via COM1 To activate console redirection via COM1, you must configure the following settings: 1 Connect the serial cable to the serial port and host system. See Figure 1-1 for the location of the serial port on the sled. 2 Press <F2>...
  • Page 49 5 In the Remote Access Configuration screen, verify the following settings: • Remote Access: Enabled • Serial port number: COM2 as SOL • Serial Port Mode: 115200 8,n,1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration"...
  • Page 50 • Terminal Type: ANSI See "Remote Access Configuration" on page 83 for details. Make sure the last four options syncs with the host and client. 6 In the Server screen, select BMC LAN Configuration and press <Enter>. 7 In the BMC LAN Configuration screen, verify the following settings: •...

  • Page 51: Serial Port Connection List

    See "Remote Access Configuration" on page 83 for details. Make sure the last four options syncs with the host and client. 6 In the Server screen, select BMC LAN Configuration and press <Enter>. 7 In the BMC LAN Configuration screen, verify the following settings: •...

  • Page 52: Main Menu

    Main Menu The main menu displays information about your system boards and BIOS. Main Screen NOTE: Press <Alt><H> to enter the BIOS debug mode and reset the BIOS to default settings. NOTE: The options for the System Setup program change based on the system configuration.

  • Page 53: System Settings

    System Settings Option Description System Date Scroll to this item to adjust the date. Use <Enter>, <Tab> or <Shift><Tab> to select a field. Use [+] or [-] to configure system date. System Time Scroll to this item to adjust the time. Use <Enter>, <Tab>...
  • Page 54 Option Description System Memory Speed Displays the maximum speed of your system memory. System Memory Voltage Displays the maximum voltage of your system memory. Using the System Setup Program...

  • Page 55: Advanced Menu

    Advanced Menu The advanced menu displays a table of items that defines advanced information about your system. Scroll to this item and press <Enter> to view the following screen. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction.

  • Page 56: Power Management

    Power Management Scroll to this item and press <Enter> to view the following screen. Power Management Option Description Power Management Select a system power management mode. (OS Control default) • Maximum Performance: Sets the system power management to maximum performance. •...
  • Page 57 Option Description CPU Power Capping Select a processor performance state (P-state). Options are (P-State 0 default) [P-State 0], [P-State 1], [P-State 2], [P-State 3] and [P-state 4]. NOTE: This option is enabled when Power Management is set to OS Control mode. Chassis Power Press <Enter>...
  • Page 58 Chassis Power Management Scroll to this item and press <Enter> to view the following screen. Chassis Power Management Option Description Chassis PSU Press <Enter> to configure the chassis power supply. Configuration This option provides management and monitoring of the PSUs and allows you to set the minimum PSU requirements for the server.
  • Page 59 Chassis PSU Configuration Scroll to this item and press <Enter> to view the following screen. Chassis PSU Configuration Option Description Required Power Supplies Select the number of power supplies to provide load-shared (1 default) power to run the sleds in the enclosure. Options are [1], [2], [3], and [4].
  • Page 60 Power Capping Scroll to this item and press <Enter> to view the following screen. Power Capping Option Description Chassis Level Capping Enables or disables chassis level capping. (Disabled default) Sled Power Capping Specify the maximum amount of power to be consumed by (0 default) the sled.
  • Page 61 Emergency Throttling Scroll to this item and press <Enter> to view the following screen. Emergency Throttling Option Description Sled Level Policy Select a sled level policy when an emergency throttle event (Chassis Level default) is triggered. • Chassis Level: Overrides the chassis level policy for a specific server.

  • Page 62: Cpu Configuration

    Option Description Chassis Level Policy Select a chassis level policy when an emergency throttle (Throttling default) event is triggered. This option can be configured when the Sled Level Policy is set as Chassis Level. • Throttling: Allows chassis sled throttling when an emergency throttle event is triggered.
  • Page 63 Option Description Frequency Ratio Sets the frequency multipliers as maximum level. (Auto default) Max CPUID Value Some OS, which is (NT4), fails if the value returned in Limit EAX is >3 when CPUID instruction is executed with (Disabled default) EAX=0. When enabled, this setting limits CPUID function to 3.
  • Page 64 Option Description Direct Cache Access Enables or disables the direct cache access. (Enabled default) Hyper-Threading Enables or disables the Hyper-Threading technology. Technology (Enabled default) Prefetch Configuration Press <Enter> to configure the prefetch settings. Prefetch Configuration Scroll to this item and press <Enter> to view the following screen. Prefetch Configuration Option Description...

  • Page 65: Memory Configuration

    Option Description Hardware Prefetcher Enables or disables the speculative unit within the (Enabled default) processor(s). DCU Streamer Enables or disables Data Cache Unit (DCU) streamer Prefetcher prefetcher. (Enabled default) DCU IP Prefetcher Enables or disables DCU IP Prefetcher. (Enabled default) Memory Configuration Scroll to this item and press <Enter>...
  • Page 66 Option Description Memory Turbo Mode Enables or disables the memory turbo mode. (Disabled default) Memory Throttling Mode Enables or disables the memory to run in closed-loop (Enabled default) thermal throttling mode. Memory Operating Mode Select the type of memory operation if a valid memory (Optimizer Mode default) configuration is installed.

  • Page 67: Sata Configuration

    SATA Configuration Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...
  • Page 68 SATA Configuration Option Description Embedded SATA Select an operation mode for the onboard SATA controller. Controller • Off: Disables the SATA controller. This token applies to (AHCI default) the first onboard SATA controller. • IDE: Enables the SATA controller to run in IDE mode. Sets the device class code as IDE and uses PCI IRQ (referred as Native mode).
  • Page 69 Option Description SATA Port 2 When set to off, turns off the 3rd Serial ATA drive (Auto default) controller. When set to auto, enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error if not present).

  • Page 70: Pci Configuration

    PCI Configuration Scroll to this item and press <Enter> to view the following screen. PCI Configuration Option Description Embedded Network Devices Press <Enter> to configure available network drives. NIC Enumeration Select a LAN boot ROM option. (Onboard default) • Onboard: Uses the PXE boot on NICs to boot the system.
  • Page 71 Option Description PCI Slot Configuration Press <Enter> to configure PCI Express devices. NOTE: When you install a MIC GPGPU card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option. PCIe Generation Select a PCI signaling rate. (Gen3 default) •...
  • Page 72 Embedded Network Devices Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...
  • Page 73 Embedded Network Devices Option Description Embedded NIC1 Enables or disables the onboard NIC1 controller. (Enabled with PXE • Enabled with PXE: Allows you to enable the system’s default) primary embedded NIC (full function), including its PXE boot-ROM. • Enabled without PXE: Allows you to enable the system’s primary embedded NIC only.
  • Page 74 Option Description Gateway Sets the IP gateway for the static IP address. Target IP Sets the name for the target IP . Target IP Address Sets the target’s IP address. Target Port Sets the target port. Boot LUN Sets the hexadecimal representation of LU number. CHAP Type Select CHAP type.
  • Page 75 Active State Power Management Configuration Scroll to this item and press <Enter> to view the following screen. Active State Power Management Configuration Option Description PCIe Slot ASPM Select an active state power management (ASPM) (Disabled default) protocol for the PCI Express slot. Options are [Disabled], [L0], [L1], [L0 &...
  • Page 76 PCI Slot Configuration Scroll to this item and press <Enter> to view the following screen. PCI Slot Configuration Option Description PCIe Slot1 Enables or disables the PCIe slot1. Options are (Enabled default) [Disabled], [Enabled], [Enabled without OPROM]. NOTE: When you install a MIC GPGPU card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option.

  • Page 77: Usb Configuration

    USB Configuration Scroll to this item and press <Enter> to view the following screen. USB Configuration Option Description Embedded USB Enables or disables the onboard USB controller at system Controller startup. (Enabled default) USB Port with BMC Enables or disables internal USB port with BMC support. (Enabled default) External USB Port1 Enables or disables the external USB port1.

  • Page 78: Security Menu

    Security Menu The security menu enables you to set the security parameters. Scroll to this item and press <Enter> to view the following screen. Security Settings Option Description Supervisor Password Indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays.
  • Page 79 Option Description Change Supervisor You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. Note, the Change User Password option only appears after a Supervisor password has been set.

  • Page 80: Server Menu

    Server Menu The server menu enables you to configure compute sled parameters. Scroll to this item and press <Enter> to view the following screen. Server Settings Option Description Status of BMC Displays BMC status. IPMI Specification Version Displays the Intelligent Platform Management Interface (IPMI) firmware version number.
  • Page 81 Option Description ACPI SPMI Table When enabled, BIOS enables Advanced Configuration (Enabled default) and Power Interface (ACPI) Service Processor Management Interface (SPMI) table for IPMI driver installation. When disabled, BIOS disables the ACPI SPMI table for BMC ROM update. Set BMC LAN Press <Enter>...
  • Page 82 Set BMC LAN Configuration Scroll to this item and press <Enter> to view the following screen. Set BMC LAN Configuration Option Description Channel Number Displays the channel number used for BMC LAN. Channel Number Status Displays the BMC channel number status. BMC LAN Port Set the BMC management port to dedicated or shared Configuration...
  • Page 83 Option Description Gateway Address Sets the IP gateway for the static IP address. IPv6 Mode Enables or disables the IPv6 internet protocol support. (Disabled default) If set to enabled, configure the IPv6 prefix, IP and gateway addresses. Remote Access Configuration Scroll to this item and press <Enter>...
  • Page 84 Option Description Serial port number Select a serial port for console redirection. (COM1 default) • COM1: Enables console redirection via COM1. See token D7h. • COM2 as SOL: Enables console redirection via COM2. Serial Port Address Specifies the base I/O port address of the serial port. (3F8h/2F8h default) •...

  • Page 85: View System Log

    View System Log Scroll to this item and press <Enter> to view the following screen. View System Log Option Description View BMC SEL Event View all events in the BMC system event log. Clear BMC SEL Event Deletes all records in the BMC system event log. Using the System Setup Program...

  • Page 86: Boot Menu

    Boot Menu The boot menu enables you to set POST boot parameters. Scroll to this item and press <Enter> to view the following screen. Boot Settings Option Description Quiet Boot Enable this item to display the splash or summary (Enabled default) screen, rather than the detail of the POST flow.
  • Page 87 Option Description Boot Mode (BIOS default) Select a system boot mode. • BIOS: The standard BIOS-level boot interface • UEFI: An enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. Boot Type Order Press <Enter>...

  • Page 88: Exit Menu

    Exit Menu Scroll to this item and press <Enter> to view the following screen. Exit Options Option Description Save Changes and Exit Highlight this item and press <Enter> to save any changes that you have made in the Setup utility and exit the Setup utility.
  • Page 89 Option Description Save Changes Select this item and press <Enter> to save changes you have made without leaving the setup utility. Discard Changes Select this item and press <Enter> to discard any changes you have made without leaving the setup utility.

  • Page 90: Command Line Interfaces For System Setup

    Command Line Interfaces for System Setup Options The options in the System Setup menu allows you to control the System Configuration Utility (syscfg). This utility is included in the Dell OpenManage Deployment Toolkit (DTK). See the Deployment Toolkit Version 1.3 User's Guide for additional information about installing and using the DTK utilities, and the Deployment Toolkit Version 1.3 Command Line Interface Reference Guide...
  • Page 91 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0052 For the next system boot, set the IPL priority to: hard disk then option ROMs (if the devices are available). 0053 For the next system boot, set the IPL priority to: Network, hard disk, RAID,USB storage, CD/DVD- ROM (if the devices are available).
  • Page 92 (continued) Table 2-1. D4 Token Table Token Setup Option Description 00BB Embedded NIC2 Enables the onboard NIC2 controller, but disables the NIC associated PXE or RPL boot-ROM. 00BC Embedded NIC2 Enables the onboard NIC2 controller (full-function), including its PXE boot-ROM. 00BF Remote Access Disables serial console redirection.
  • Page 93 (continued) Table 2-1. D4 Token Table Token Setup Option Description 011B SATA Port2 Turns off the 3rd Serial ATA drive controller. 011C SATA Port2 Enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error appears if not present).
  • Page 94 (continued) Table 2-1. D4 Token Table Token Setup Option Description 013F Memory When enabled, memory remapping relocates memory Remapping space (3GB - 4 GB) to the space above 4 GB. (3GB~4GB) 0140 Execute-Disable When disabled, the Intel processors supporting the (XD) Bit XD feature reports the support to the operating Capability...
  • Page 95 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0173 Hardware Disables the processor’s HW prefetcher.. Prefetcher 0174 Hardware Enables the processor’s HW prefetcher.. Prefetcher 0178 Remote Access Enables serial console redirection. 0189 External USB Allows you to electrically disable the external USB PORT2 connector 2.
  • Page 96 (continued) Table 2-1. D4 Token Table Token Setup Option Description 01DA Embedded NIC1 Enables NIC1 with iSCSI Remote Boot. 01DB Embedded NIC2 Enables NIC2 with iSCSI Remote Boot. 01EA Turbo Mode Disables memory turbo mode. It disables the processor core to increase its frequency. 01EB Turbo Mode Enables memory turbo mode.
  • Page 97 (continued) Table 2-1. D4 Token Table Token Setup Option Description 022E Boot Mode Enables booting to legacy mode, ensures compatibility with operating systems that do not support UEFI. 0231 Active Processor Four cores of the processor are enabled This applies to Cores Quad-core processors only.
  • Page 98 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0260 Advanced ECC Selects Advanced ECC (i.e. Lockstep, Chipkill) as the Mode memory operating mode. 026A Coherent HT Sets to support HyperTransport 1 specification. Link Speed 026B Coherent HT Sets to support HyperTransport 3 specification. Link Speed 026E Active Processor...
  • Page 99 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02A9 DRAM Prefetcher Disables DRAM references from triggering DRAM prefetch requests. 02AA DRAM Prefetcher Turns on the DRAM prefetch unit in the Northbridge. 02AB HW Prefetch Disables hardware prefetcher from considering Training on SW software prefetches when detecting strides for prefetch requests.
  • Page 100 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02CA QPI Bandwidth Sets to I/O for I/O-intensive applications. Priority 02CE DCU IP Enables the DCU IP Prefetcher. (default) Prefetcher 02CF DCU IP Disables the DCU IP Prefetcher. Prefetcher 401A Terminal Type The BIOS console redirection, if enabled, operates in VT100 emulation model.
  • Page 101 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4027 Manufacturing Disables the manufacturing mode to bypass POST Mode tasks/memory tests and F1/F2 prompts on specific error messages. Used by manufacturers only and is not for general use. 4033 Serial Port Mode Console Redirection baud rate is set to 115,200 bits per second.
  • Page 102 (continued) Table 2-1. D4 Token Table Token Setup Option Description 480C L3 Cache Power Disable the clock stop for an idle subcache. Control 480D L3 Cache Power Enable the clock stop for an idle subcache. Control 480E C7 State Disables the processor C7 state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing.
  • Page 103 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4823 Memory Detects the memory running speed from H/W Frequency designed (SPD, memory population). 4824 Memory Sets memory running speed up to 800MHz. Frequency 4825 Memory Sets memory running speed up to 1066MHz. Frequency 4826 Memory...
  • Page 104 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4831 HDD Security Unlocks the security freeze lock on all hard-drives. Erase 4832 AHCI-AMD Supports AMD inbox AHCI driver. 4833 AHCI-MS Supports Microsoft inbox AHCI driver. 4834 Embedded SATA Sets the SATA link rate at maximum rate speed of Link Rate 6.0 Gbps.
  • Page 105 (continued) Table 2-1. D4 Token Table Token Setup Option Description 484A Onboard LAN Controls the level of ASPM supported to onboard ASPM LAN. L0s entry downstream enabled. 484B Onboard LAN Controls the level of ASPM supported to onboard ASPM LAN. L0s entry downstream and L1 enabled. 484C Mezzanine Slot Controls the level of ASPM supported on Mezzanine...
  • Page 106 (continued) Table 2-1. D4 Token Table Token Setup Option Description 485A Sets PXE boot from Add-on NIC adapter to onboard Enumeration NIC. 485B PCIe Generation Sets the PCI signaling rate at Gen3 8.0 Gigabits bandwidth. 485C PCIe Generation Sets the PCI signaling rate at Gen2 5.0 Gigabits bandwidth.
  • Page 107 (continued) Table 2-1. D4 Token Table Token Setup Option Description 487A PCIe Slot2 Allows you to electrically enable PCIe Slot2. 487B PCIe Slot3 Allows you to electrically disable PCIe Slot3. 487C PCIe Slot3 Allows you to electrically enable PCIe Slot3. 487D PCIe Slot4 Allows you to electrically disable PCIe Slot4.
  • Page 108 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4895 5th Boot Device Sets the hard-drive as the 5th boot device. 4896 5th Boot Device Sets RAID as the 5th boot device. 4897 5th Boot Device Sets a USB storage device as the 5th boot device. 4898 5th Boot Device Sets the CD/DVD ROM as thes 5th boot device.
  • Page 109 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48AF VT-UTF8 Combo Disables VT-UTF8 Combination Key Support for Key Support ANSI/VT100 terminals. 48B0 VT-UTF8 Combo Enables VT-UTF8 Combination Key Support for Key Support ANSI/VT100 terminals. 48B1 Event logging Disables BIOS to log system events to BMC, errors include ECC/PCI/PCIe/HT…etc.
  • Page 110 Requests a energy efficiency settings of SETUP values on the next boot. 48DD Requests HPCC efficiency settings of SETUP values on the next boot. Dell will provide the settings before A-can BIOS. 48DE Shell Requests the uEFI Shell as first boot device on the next boot.
  • Page 111 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48E7 Use HDD2 as the 1st PXE boot device on the next boot. 48E8 Use HDD3 as the 1st PXE boot device on the next boot. 48E9 Use HDD4 as the 1st PXE boot device on the next boot.
  • Page 112 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48F7 Use RAID HDD12 as the 1st PXE boot device on the next boot. 48F8 Use RAID HDD13 as the 1st PXE boot device on the next boot. 48F9 Use RAID HDD14 as the 1st PXE boot device on the next boot.

  • Page 113: Ipmi Command List

    IPMI Command List The following tables include all commands defined in the IPMI v2.0 specifications. All mandatory commands and some optional functions are supported. Special functions beyond the scope of IPMI v2.0 are implemented as original equipment manufacturer (OEM) commands. In the O/M column: •...
  • Page 114 (continued) Table 2-2. IPMI Device Global Commands (NetFn: 0x06H) Command NetFn Code IPMI 2.0 BMC Get Configurable Commands 0x0C Get Configurable Command Sub-functions App 0x0Dh Set Command Enables 0x60h Get Command Enables 0x61h Set Command Sub-function Enables 0x62h Get Command Sub-function Enables 0x63h Get OEM NetFn IANA Support 0x64h...
  • Page 115 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get BT Interface Capabilities 0x36h Get System GUID 0x37h Set System Info Parameters 0x58h Get System Info Parameters 0x59h Get Channel Authentication Capabilities 0x38h Get Session Challenge 0x39h Activate Session Command...
  • Page 116 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get Channel Payload Version 0x4Fh Get Channel OEM Payload Info 0x50h Master Write-Read I2C 0x52h Get Channel Cipher Suites 0x54h Suspend/Resume Payload Encryption 0x55h Set Channel Security Keys 0x56h Get System Interface Capabilities...
  • Page 117 Table 2-7. Event Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Set Event Receiver 0x00h Get Event Receiver 0x01h Platform Event 0x02h Table 2-8. PEF/PET Alerting Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get PEF Capabilities 0x10h Arm PEF Postpone Timer 0x11h Set PEF Configuration Parameters 0x12h...
  • Page 118 (continued) Table 2-10. Sensory Device Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get Sensor Event Enable 0x29h Set Sensor Reading and Event Status 0x30h Re-arm Sensor Events 0x2Ah Get Sensor Event Status 0x2Bh Get Sensor Reading 0x2Dh Set Sensor Type 0x2Eh Get Sensor Type 0x2Fh...
  • Page 119 (continued) Table 2-12. SDR Repository Commands (NetFn: 0x0AH) Command NetFn Code IPMI2.0 Set SDR Repository Time Storage 0x29h Enter SDR Repository Update Mode Storage 0x2Ah Exit SDR Repository Update Mode Storage 0x2Bh Run Initialization Agent Storage 0x2Ch Table 2-13. SEL Commands (NetFn: 0x40H) Command NetFn Code...
  • Page 120 Table 2-14. LAN Device Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Set LAN Configuration Parameters Transport 0x01h (Note: Parameter 9 and 25 are not supported.) Get LAN Configuration Parameters Transport 0x02h (Note: Parameter 9 and 25 are not supported.) Suspend BMC ARP Transport 0x03h Get IP/UDP/RMCP Statistics Transport 0x04h...
  • Page 121 Table 2-16. Command Forwarding Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Forwarded Command Transport 0x30h Set Forwarded Commands Transport 0x31h Get Forwarded Commands Transport 0x32h Enable Forwarded Commands Transport 0x33h Table 2-17. Firmware Update Commands (NetFn: 0x08H) Command NetFn Code IPMI2.0 Firmware Update Phase 1 Firmware 0x10h...

  • Page 122: Power Management Settings

    Power Management Settings The system BIOS provides various options for power settings to help you save energy, maximize system performance. The following table provides a guide for power management settings. Table 2-19. Power Management Settings System Setup Maximum Energy Efficiency Performance (48DB) (48DC) Setup Page...
  • Page 123 (continued) Table 2-19. Power Management Settings System Setup Maximum Energy Efficiency Performance (48DB) (48DC) Setup Page Setting Option Option Token Token Memory Memory Frequency Auto 4823 800 MHz 4824 Configuration Memory Turbo Mode Enabled 4821 Disabled 4820 Memory Throttling Disabled 4828 Enabled 4829...
  • Page 124 Using the System Setup Program...

  • Page 125: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 126: Recommended Tools

    • Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

  • Page 127: Inside The System

    Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 128: Sled Configuration

    Sled Configuration The following illustrations show a 10-Sled and 8-Sled configuration. A mixture of differing sled types is also supported in the PowerEdge C8000 server enclosure. For more information, refer to the PowerEdge C8000 Hardware Owner’s Manual. Figure 3-2. PowerEdge C8220 10-Sled SKU Figure 3-3.

  • Page 129: Sled

    CAUTION: Operating the system for extended periods of time without a sled blank installed can cause the PowerEdge C8000 server enclosure to overheat. See "Installing a Sled Blank" on page 131. 1 Power down the sled using OS commands or the Baseboard Management Controller, and ensure that the sled's power is off.

  • Page 130: Installing A Sled

    Installing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 131: Installing A Sled Blank

    Installing a Sled Blank Hold the blank with the guide rail facing forward. Slide the blank into the enclosure until it is fully seated and the release latches snap into place. See Figure 3-5. SD Card Removing a SD Card 1 Power down the sled using OS commands or the Baseboard Management Controller, and ensure that the sled's power is off.

  • Page 132: Installing A Sd Card

    Installing a SD Card Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

  • Page 133: Installing The Front Cover

    Figure 3-7. Removing and Installing the Front Cover screws (4) front cover Installing the Front Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1 Check that all cable connections are secure.

  • Page 134: Removing The Back Cover

    Removing the Back Cover CAUTION: The sled must be operated with the sled covers installed to ensure proper cooling. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 135: Installing The Back Cover

    Installing the Back Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1 Place the cover on the sled tray and slide it towards the front of the sled tray so that the screw holes on the back cover align with the sled tray.

  • Page 136: Installing The Cooling Shroud

    Figure 3-9. Removing and Installing the Cooling Shroud screws (2) cooling shroud Installing the Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 137: Heat Sink

    Heat Sink Removing a Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 138 Figure 3-10. Heat Sink Screw Loosening Sequence 5 Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up. See Figure 3-11. Figure 3-11. Removing and Installing the Heat Sink Installing System Components...

  • Page 139: Installing A Heat Sink

    screws (4) heat sink heat sink KEY icon heat sink heat sink KEY icon Installing a Heat Sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 140: Processors

    Processors Your sled supports the following processors: Table 3-1. Processors Model Number Cores/Threads Frequency E5-2690 8/16 2.9 GHz 135 W E5-2680 8/16 2.7 GHz 130 W E5-2670 8/16 2.6 GHz 115 W E5-2660 8/16 2.2 GHz 95 W E5-2665 8/16 2.4 GHz 115 W E5-2650...
  • Page 141 3 Remove the heat sink. See "Removing a Heat Sink" on page 137. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 4 Position your thumb firmly over the processor hook-shaped socket-release lever and release the lever from the locked position.

  • Page 142: Installing A Processor

    NOTE: If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system. 1 Unpack the processor if it has not been used previously.

  • Page 143: System Memory

    Follow these guidelines when installing memory modules on the sled system board. • Use only Dell approved R/LR/UDIMM DDR3 memory modules in 2 GB, 4 GB, 8 GB, 16 GB, and 32 GB capacities. DIMM types (R/LR/UDIMM) cannot be mixed.

  • Page 144: Supported Dimm Configuration

    • Memory sparing and memory mirroring are supported on the sled system board. Memory sparing requires that all the DIMMs are identically populated in all 4 channels. One channel will be the spare and not accessible as system memory until brought online to replace a failing channel.
  • Page 145 Table 3-2. Memory Module Configuration—Single Processor Processor 1 DIMM Channel A Channel B Channel C Channel D DIMM DIMM DIMM DIMM                    ...

  • Page 146: Removing Memory Modules

    Removing Memory Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 147: Installing Memory Modules

    Installing Memory Modules 1 Press down and out on the ejectors on each end of the memory module socket. See Figure 3-15. 2 Align the memory module correctly with the alignment key of the memory module socket. See Figure 3-15. 3 Press down firmly on the memory module with your thumbs until the module snaps into place.

  • Page 148: Expansion Card

    4 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 136. 5 Replace the sled. See "Installing a Sled" on page 130. Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 149: Installing The Expansion Card

    Figure 3-16. Removing and Installing the Expansion Card expansion card screw Installing the Expansion Card CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion cards directly into the riser connector on the system board.

  • Page 150: Expansion Card Riser

    Expansion Card Riser CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 151: Installing The Expansion Card Riser

    Installing the Expansion Card Riser 1 Place the expansion card riser into the front cover. See Figure 3-17. 2 Replace the two screws securing the expansion card riser. See Figure 3-17. 3 Replace the expansion card. See "Installing the Expansion Card" on page 149.
  • Page 152 Figure 3-18. Removing and Installing the Infiniband Mezzanine Card Assembly screws (2) Infiniband mezzanine card assembly 5 Remove the screw securing the mezzanine card bridge board to the bracket. See Figure 3-19. 6 Pull the mezzanine card bridge board away from the mezzanine slot. See Figure 3-19.
  • Page 153 Figure 3-19. Removing and Installing the Mezzanine Card Bridge Board screw mezzanine card bridge board bracket 7 Remove the three screws securing the Infiniband mezzanine card to the bracket. See Figure 3-20. 8 Remove the Infiniband mezzanine card from the bracket. See Figure 3-20. Installing System Components...

  • Page 154: Installing The Infiniband Mezzanine Card

    Figure 3-20. Removing and Installing the Infiniband Mezzanine Card Infiniband mezzanine card screws (3) Installing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 155: Removing The 10 Gbe Mezzanine Card

    6 Replace the two screws securing the Infiniband mezzanine card assembly to the sled tray. See Figure 3-18. 7 Replace the front cover. See "Installing the Front Cover" on page 133. 8 Replace the sled. See "Installing a Sled" on page 130. Removing the 10 GbE Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician.
  • Page 156 screws (2) 10 GbE mezzanine card assembly 5 Remove the screw securing the mezzanine card bridge board to the bracket. See Figure 3-22. 6 Pull the mezzanine card bridge board away from the mezzanine slot. See Figure 3-22. Figure 3-22. Removing and Installing the Mezzanine Card Bridge Board screw mezzanine card bridge board 10 GbE mezzanine card...

  • Page 157: Installing The 10 Gbe Mezzanine Card

    Figure 3-23. Removing and Installing the 10 GbE Mezzanine Card 10 GbE mezzanine card screw (3) mezzanine card bridge board SFP + port 1 connector SFP + port 0 Installing the 10 GbE Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 158: Sd Card Reader

    4 Replace the screw securing the mezzanine card bridge board to the bracket. See Figure 3-22. 5 Lower the 10 GbE mezzanine card assembly to the sled tray. See Figure 3-21. 6 Replace the two screws securing the 10 GbE mezzanine card assembly to the sled tray.
  • Page 159 Figure 3-24. Removing and Installing the SD Card SD card SD card slot 5 Disconnect the SD card reader cable from the SD card reader. See Figure 3-25. 6 Remove the two screws securing the SD card reader. See Figure 3-25. 7 Lift the SD card reader from the SD card reader support bracket.

  • Page 160: Installing The Sd Card Reader

    Figure 3-25. Removing and Installing the SD Card Reader SD card reader cable screws (2) SD card slot SD card reader SD card reader connector Installing the SD Card Reader CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 161: Removing The Sd Card Reader Support Bracket

    5 Replace the mezzanine card. See "Installing the Infiniband Mezzanine Card" on page 154 or "Installing the 10 GbE Mezzanine Card" on page 157. 6 Replace the front cover. See "Installing the Front Cover" on page 133. 7 Replace the sled. See "Installing a Sled" on page 130. Removing the SD Card Reader Support Bracket 1 Remove the sled from the enclosure.

  • Page 162: Installing The Sd Card Reader Support Bracket

    Installing the SD Card Reader Support Bracket 1 Align the SD card reader support bracket with the screw holes on the sled tray. See Figure 3-26. 2 Replace the two screws securing the SD card reader support bracket. See Figure 3-26. 3 Replace the SD card reader.

  • Page 163: Installing A Hard-Drive Carrier

    Figure 3-27. Removing and Installing a Hard-Drive Carrier thumbscrew hard-drive carrier Installing a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 164: Removing A Hard-Drive From The Hard-Drive Carrier

    Removing a Hard-Drive From the Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 165: Installing A Hard-Drive Into A Hard-Drive Carrier

    Installing a Hard-Drive Into a Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 166: Installing The Hard-Drive Tray

    Figure 3-29. Removing and Installing the Hard-Drive Tray screws (3) hard-drive tray hard-drive tray standoff holes (2) Installing the Hard-Drive Tray CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 167: Interposer Extender

    Interposer Extender Removing the Interposer Extender CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 168: Installing The Interposer Extender

    Figure 3-30. Removing and Installing the Interposer Extender screws (2) interposer extender power cable Installing the Interposer Extender CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 169: Node Power Distribution Board

    5 Replace the hard-drive tray. See "Installing the Hard-Drive Tray" on page 166. 6 Replace the internal hard-drives. See "Installing a Hard-Drive Carrier" on page 163. 7 Replace the back cover. See "Installing the Back Cover" on page 135. 8 Replace the sled. See "Installing a Sled" on page 130. Node Power Distribution Board Removing the Node Power Distribution Board CAUTION:...

  • Page 170: Installing The Node Power Distribution Board

    Figure 3-31. Removing and Installing the Node Power Distribution Board power cable front panel cable screws (4) management cable node power distribution board Installing the Node Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 171: System Battery

    4 You must route the cables properly on the sled tray to prevent them from being pinched or crimped. 5 Replace the interposer extender. See "Installing the Interposer Extender" on page 168. 6 Replace the hard-drive tray. See "Installing the Hard-Drive Tray" on page 166.

  • Page 172: Installing The System Battery

    Figure 3-32. Removing and Installing the System Battery system battery connector Installing the System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.

  • Page 173: System Board

    7 Enter the System Setup program to confirm that the battery is operating properly. See "Using the System Setup Program" on page 45. 8 Enter the correct time and date in the System Setup program's Time and Date fields. 9 Exit the System Setup program. System Board Removing the System Board CAUTION:...
  • Page 174 12 Remove the hard-drive tray. See "Removing the Hard-Drive Tray" on page 165. 13 Remove the interposer extender. See "Removing the Interposer Extender" on page 167. 14 Remove the node power distribution board. See "Removing the Node Power Distribution Board" on page 169. 15 Disconnect all cables from the system board.

  • Page 175: Installing The System Board

    17 Grasp the system board by the edges and lift the system board out of the sled tray. See Figure 3-34. Figure 3-34. Removing the System Board screws (6) system board Installing the System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 176 5 You must route the cables properly on the sled tray to prevent them from being pinched or crimped. 6 Install the node power distribution board. See "Installing the Node Power Distribution Board" on page 170. 7 Install the interposer extender to the new board. See "Installing the Interposer Extender"...

  • Page 177: Troubleshooting

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 178: Troubleshooting System Startup Failure

    • If the system does not power on, check the LED display. If the power LED is not on, you may not be receiving AC power. Check the AC power cord to make sure that it is securely connected. Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations.

  • Page 179: Troubleshooting A Serial I/O Device

    If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. Power down all attached USB devices and disconnect them from the sled.

  • Page 180: Troubleshooting A Nic

    Troubleshooting a NIC 1 Restart the sled and check for any system messages pertaining to the NIC controller. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 14. • If the link indicator does not light, check all cable connections. •...

  • Page 181: Troubleshooting A Wet Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 182: Troubleshooting A Damaged Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 183: Troubleshooting The Enclosure Fan Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 184 1 Locate the faulty fan in the back of the enclosure. Each fan module has indicators that identify a faulty fan. 2 Remove the enclosure fan module. See the PowerEdge C8000 Systems Hardware Owner’s Manual for more information. 3 Examine the blades for debris. If debris is present, carefully remove it.

  • Page 185: Troubleshooting The Power Sled

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 186 2 After 10 seconds, turn on the sled and attached peripherals and note the messages on the screen. Go to step 13 if an error message appears indicating a fault with a specific memory module. 3 Enter the System Setup program and check the system memory settings. See "Main Menu"...

  • Page 187: Troubleshooting A Hard-Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 188: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 189: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 190: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 191: Troubleshooting The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 192: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 193: Irq Assignment Conflicts

    IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously. To avoid this type of conflict, see the documentation for each PCI device for specific IRQ requirements. IRQ Line Assignment IRQ Line Assignment IRQ0...
  • Page 194 Troubleshooting...

  • Page 195: Jumpers And Connectors

    Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. System Board Jumper Settings Figure 5-1. System Board Jumper Settings Table 5-1.
  • Page 196 Table 5-1. System Board Jumper Settings Item Jumper Setting Description NVRAM clear (default) The configuration settings are retained at system boot. The configuration settings are cleared at the next system boot. ME firmware (default) The ME firmware recovery jumper is recovery disabled.

  • Page 197: System Board Connectors

    System Board Connectors Figure 5-2. System Board Connectors USB connectors (2) PCIe x8 mezzanine slot SD card reader (internal USB) internal SAS mezzanine slot connector mini-SAS connector 0 onboard SATA connector 4 onboard SATA connector 5 system battery DIMM sockets for processor 1 processor 1 DIMMA3 socket DIMMA4 socket...
  • Page 198 DIMM sockets for processor 2 DIMM sockets for processor 1 DIMMB3 socket DIMMA1 socket DIMMB4 socket DIMMA2 socket DIMMB7 socket DIMMA5 socket DIMMB3 socket DIMMA6 socket LAN LED connector PCIe x16 slot 1 PCIe x16 slot 2 SGPIO connector 1 power button/power-on indicator VGA connector serial connector...

  • Page 199: Interposer Extender Connectors

    Interposer Extender Connectors Figure 5-3. Interposer Extender Connectors SATA connector 4 2-pin power connector SATA connector 5 IPMB connector SGPIO connector SATA connector 0 SATA connector 1 SATA connector 2 SATA connector 3 Jumpers and Connectors...

  • Page 200: Sd Card Reader Connectors

    SD Card Reader Connectors Figure 5-4. SD Card Reader Connectors SD card reader cable connector SD card connector Jumpers and Connectors...

  • Page 201: Node Power Distribution Board Connectors

    Node Power Distribution Board Connectors Figure 5-5. Node Power Distribution Board Connectors power/throttle connector I2C connector 12V S2 power connector HDD1 power connector power connector HDD3 power connector HDD2 power connector system board power connector 12 V S1 power connector remote sensor connector hard-drive LED indicator system board control connector...
  • Page 202 Jumpers and Connectors...

  • Page 203: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 204 Getting Help...

  • Page 205: Index

    FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\SWC Sled\for Dell\C8220\C8220_HOM_bk0IX.fm Index about your system, 11 Ethernet mezzanine card installing, 157 removing, 155-157 expansion card installing, 149 back cover removing, 148 installing, 135 removing, 134 expansion card riser installing, 151 removing, 150 command line interfaces, 90...
  • Page 206 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\SWC Sled\for Dell\C8220\C8220_HOM_bk0IX.fm hard-drive tray processor, 142-143 installing, 166 SD card, 132 removing, 165 SD card reader, 160-161 SD card reader bracket, 162 heat sink sled, 130 installing, 139 sled blank, 131 removing, 137 system battery, 172...
  • Page 207 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\SWC Sled\for Dell\C8220\C8220_HOM_bk0IX.fm POST error codes, 19 safety, 177 power management settings, 122 SD card installing, 132 processor removing, 131 installing, 142-143 removing, 140-141 SD card reader installing, 160-161 removing, 158, 160 SD card reader bracket installing, 162...
  • Page 208 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\SWC Sled\for Dell\C8220\C8220_HOM_bk0IX.fm system sensor overview, 38 system setup troubleshooting active state power management damaged enclosure, 182 configuration, 75 enclosure fan modules, 183 BMC LAN configuration, 82 expansion cards, 189 chassis power management, 58 external connections, 178...

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