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Dell Power Supply C8000 Owner's Manual
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Dell Power Supply C8000 Owner's Manual

Dell Power Supply C8000 Owner's Manual

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Dell PowerEdge C8000
Hardware Owner's
Manual
Regulatory Model: B10S
Regulatory Type: B10S001

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Summary of Contents for Dell Power Supply C8000

  • Page 1 Dell PowerEdge C8000 Hardware Owner’s Manual Regulatory Model: B10S Regulatory Type: B10S001...
  • Page 2 Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents About the System ....Accessing System Features During Startup ..Front-Panel Features and Indicators ..Back-Panel Features and Indicators .
  • Page 4 System Event Log ..... Processor Error ....Memory Ecc .
  • Page 5 Advanced Menu ..... Power Management ....CPU Configuration .
  • Page 6 Installing System Components ..Safety Instructions ....About the Illustrations ....Recommended Tools .
  • Page 7 Fan Modules ..... . . Removing a Fan Module ....Installing a Fan Module .
  • Page 8 Replacing Sled Modules in the Server Enclosure ......Installing the External PDU into the Rack ..Connecting the Power Cables .
  • Page 9 Troubleshooting a Wet Enclosure ... . Troubleshooting a Damaged Enclosure ..Troubleshooting Enclosure Fan Modules ..Troubleshooting Cooling Problems .
  • Page 10 ..... . Contacting Dell ....

  • Page 11: About The System

    About the System The PowerEdge C8000 server enclosure features ten vertically aligned sled bays which support a full sled or a mixed sled enclosure. A full sled enclosure can include up to five C8220X double-wide compute sleds, ten C8220 single-wide compute sleds, or five C8000XD storage sleds. A mixed sled enclosure can support a mixture of differing sled types.

  • Page 12: Accessing System Features During Startup

    Accessing System Features During Startup The following keystrokes provide access to system features during startup. The SAS/SATA card or PXE hotkey support are available only in the BIOS boot mode. Hotkey function is not available in the Unified Extensible Firmware Interface (UEFI) boot mode. Keystroke Description <F2>...

  • Page 13: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Feature Icon Description 1 - 10 Sled bays 1 to 10 Installs up to five C8220X compute sleds, ten C8220 compute sleds, five C8000XD storage sleds, or a mixture of differing sled types.
  • Page 14 Item Feature Icon Description Chassis status Indicates the power and health status of indicator the whole system. Chassis Lights blue when the chassis ID signal is identification generated. indicator Thermal sensor Monitors the inlet ambient temperature. Ethernet connector Embedded 10/100 Mbit NIC connector. NIC link/activity Indicates state of the network link and indicator...

  • Page 15: Back-Panel Features And Indicators

    Back-Panel Features and Indicators Figure 1-2. Back-Panel Features and Indicators — Server Enclosure with Internal Power Source Item Feature Icon Description Fan modules Provides cooling solution to the enclosure. AC power sockets Connect the power cables to these power sockets. When connected to a power source, main power is automatically distributed to the enclosure.
  • Page 16 Item Feature Icon Description Service mode Press this button within 4 seconds to enter button service mode. External PDU Connects to a PDU control connector. connector BMC management Dedicated management port. port Chassis Lights blue when the chassis ID signal is identification generated.
  • Page 17 Item Feature Icon Description Fan modules Provides cooling solution to the enclosure. 2, 3, 4 Fan fault indicators Indicates the function status of the system 1 to 6 fans. Service mode Press this button within 4 seconds to enter button service mode.

  • Page 18: Server Enclosure Indicator Codes

    Server Enclosure Indicator Codes The indicators on the front and back of the server enclosure displays operational status of the enclosure, fan modules, and chassis controller boards. Figure 1-4. Server Enclosure Front-Panel Indicators Item Indicator Color Status Indicator Code Chassis status Green Solid Indicates a valid power source is...
  • Page 19 Figure 1-5. Server Enclosure Back-Panel Indicators Item Indicator Color Status Indicator Code Power/event Green Solid Indicates a valid power source is indicator connected to the server enclosure and that the enclosure is operational and power is applied to the fan controller board. Green Blinking Power is connected to the...

  • Page 20: Nic Indicator Codes

    Item Indicator Color Status Indicator Code Fan 5 and 6 Amber Blinking Indicates a fault event occurred in fault indicator fans 5 and 6. Fans 5 and 6 are operational. NIC Indicator Codes Figure 1-6. NIC Indicators (Front-Panel Ethernet Connector) link indicator activity indicator Indicator...
  • Page 21 Figure 1-7. NIC Indicators (BMC management port) link indicator activity indicator Indicator Status Indicator Code Link indicator Blinking amber Linking at 10 Mbps port speed Blinking green Linking at 100 Mbps port speed (maximum) Activity Solid green No activity indicator Blinking green Transmit or receive activity Idle...

  • Page 22: Sled Bay Numbering

    Sled Bay Numbering The front of the server enclosure is divided into ten vertical bays. A C8220 single-wide compute sled occupies one sled bay in the server enclosure and a C8220X double-wide compute sled or C8000XD storage sled occupies two sled bays in the server enclosure.

  • Page 23: Fan Bay Numbering

    Fan Bay Numbering The back of the PowerEdge C8000 server enclosure includes three hot- swappable fan modules that provide the system with a redundant cooling source. Each fan module contains two cooling fans. All three fan modules must be installed at all times to ensure proper cooling. Figure 1-9.

  • Page 24: Sled Module Configuration

    Sled Module Configuration The following illustrations are sample sled module configurations available on the PowerEdge C8000 server enclosure. Figure 1-10. C8220 Single-Wide Compute Sleds Figure 1-11. C8220X Double-Wide Compute Sleds About the System...
  • Page 25 Figure 1-12. Mixed Sleds — Server Enclosure with Internal Power Source Figure 1-13. Mixed Sleds — Server Enclosure with External Power Source About the System...

  • Page 26: Sled Features

    Sled Features Compute Sleds The PowerEdge C8000 server enclosure holds up to ten single-wide compute sleds or five double-wide compute sleds. Each compute sled is equivalent to a standard server built with a processor(s), memory, network interface, baseboard management controller, and local hard-drive storage. Single-Wide Compute Sled Figure 1-14.
  • Page 27 Item Indicator, Button, or Icon Description Connector Release latch Press to release the sled from the enclosure. Power-on indicator/ The power-on indicator lights when the power button sled power is on. The power-on indicator lights amber when the system critical event occurs.
  • Page 28 Item Indicator, Button, or Icon Description Connector VGA connector Connects a VGA display to the system. Serial connector Connects a serial device to the system. BMC management Dedicated management port. port Ethernet connector 2 Embedded 10/100/1000 Mbit NIC connector. Ethernet connector 1 Embedded 10/100/1000 Mbit NIC connector.
  • Page 29 Double-Wide Compute Sled The C8220X double-wide compute sled includes two types of configuration, a double-wide compute sled with front-access 2.5-inch hot-plug hard-drives and a double-wide compute sled with general-purpose graphics processing unit (GPGPU). Figure 1-15. Sled Features — C8220X Double-Wide Compute Sled with Front-Access Hot-Plug Hard-Drives Item Indicator, Button, or...
  • Page 30 Item Indicator, Button, or Icon Description Connector Sled release latch Press to release the sled from the enclosure. Power-on indicator/ The power-on indicator lights when the power button sled power is on.The power-on indicator lights amber when the system critical event occurs.
  • Page 31 Item Indicator, Button, or Icon Description Connector BMC management Dedicated management port. port Ethernet connector 2 Embedded 10/100/1000 Mbit NIC connector. Ethernet connector 1 Embedded 10/100/1000 Mbit NIC connector. Sled identification Lights blue to identify a particular sled indicator and system board. Handle Hold to pull the sled from the enclosure.
  • Page 32 Item Indicator, Button, or Icon Description Connector Sled cover/ GPGPU Installs up to two GPGPU cards when card assembly plugged into horizontal GPGPU card risers. Sled release latch Press to release the sled from the enclosure. Power-on indicator/ The power-on indicator lights when the sled power button power is on.The power-on indicator lights amber when the system critical event occurs.
  • Page 33 Item Indicator, Button, or Icon Description Connector BMC management Dedicated management port. port Ethernet connector Embedded 10/100/1000 Mbit NIC connector. Ethernet connector Embedded 10/100/1000 Mbit NIC connector. Sled identification Lights blue to identify a particular sled and indicator system board. Handle Hold to pull the sled from the enclosure.

  • Page 34: Storage Sleds

    Storage Sleds The C8000XD storage sled is a direct attached storage for the server enclosure. The storage sled provides dedicated data storage to a C8220X sled or C8220 sled. Each storage sled supports up to a maximum of 12 x 3.5-inch/ 2.5-inch hard-drives or 24 x 2.5-inch SSD hard-drives.
  • Page 35 Item Indicator, Button, or Icon Description Connector 4, 8 Sled power/status The power-on indicator lights green indicator when the sled power is on and power is applied to the SAS expander board. The power-on indicator alternately lights green and blinks amber when a critical event occurs.

  • Page 36: Power Sleds

    Power Sleds You can install up to two hot-swappable power sleds in the server enclosure that supports internal power source. Each power sled installs up to two 1400 W power supply modules that are capable of delivering 2800 W power to the server enclosure at an input range of 200-240 V.
  • Page 37 Item Indicator, Button, or Icon Description Connector PSU1/3 status The PSU1/3 status indicator lights green indicator indicating that a valid power source is connected to the power supply and that power supply is operational. The PSU1/3 status indicator lights amber indicating a problem with the PSU module.

  • Page 38: Service Tag

    Service Tag The following illustrations provide location of the Service Tag number on the server enclosure, compute sleds, and storage sleds. Server Enclosure Figure 1-19. Service Tag Location for Server Enclosure About the System...

  • Page 39: Sleds

    Sleds Figure 1-20. Service Tag Location for C8220 Single-Wide Compute Sled Figure 1-21. Service Tag Location for C8220X Double-Wide Compute Sled with 3.5-inch (4-Drive Bay) Hard-Drives About the System...
  • Page 40 Figure 1-22. Service Tag Location for C8220X Double-Wide Compute Sled with 2.5-inch (8-Drive Bay) Hard-Drives Figure 1-23. Service Tag Location for C8220X Double-Wide Compute Sled with GPGPU About the System...
  • Page 41 Figure 1-24. Service Tag Location for C8000XD Storage Sled About the System...

  • Page 42: Post Error Codes

    POST Error Codes Collecting System Event Log for Investigation Whenever possible, the system BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized.
  • Page 43 Error Error Message Response Error Cause Corrective Actions Code 0012h Local Console Pause Video device See "Troubleshooting the Output Error initialization Video Subsystem" on failed page 252. If the problem persists, see "Getting Help" on page 289. 0013h ISA IO Pause ISA device See "Troubleshooting...
  • Page 44 Error Error Message Response Error Cause Corrective Actions Code 0019h USB Read Error Pause USB port See "Troubleshooting a USB initialization Device" on page 252. failed If the problem persists, see "Getting Help" on page 289. 001Ah USB Write Error Pause USB port See "Troubleshooting a USB initialization...
  • Page 45 Error Error Message Response Error Cause Corrective Actions Code 0020h Keyboard Stuck Pause Keyboard key Disconnect and reconnect the Key Error stuck keyboard to the compute sled. If the problem persists, see "Getting Help" on page 289. 0021h Keyboard Pause Keyboard Disconnect and reconnect the Locked Error...
  • Page 46 Error Error Message Response Error Cause Corrective Actions Code 0028h PCI IO Read Pause PCI device See "Troubleshooting Error initialization Expansion Cards" on failed page 270. If the problem persists, see "Getting Help" on page 289. 0029h PCI IO Write Pause PCI device See "Troubleshooting...
  • Page 47 Error Error Message Response Error Cause Corrective Actions Code 002Fh No Microcode Pause Processor Ensure that your processors Be Updated microcode load match and conform to the failed type described in the processor technical specifications outlined in your system’s Getting Started Guide.
  • Page 48 Error Error Message Response Error Cause Corrective Actions Code 8016h SATA 4 Device Pause SATA 4 device Check if the SATA port 4 is Not Found not found enabled. See "SATA Configuration" on page 95. Install a SATA device to SATA port 4.
  • Page 49 Error Error Message Response Error Cause Corrective Actions Code 8021h CMOS Battery Pause No CMOS See the compute sled’s Error battery documentation for more information. 8100h Memory device Pause Memory See "Troubleshooting System disabled by Device Error Memory" on page 267. BIOS If the problem persists, see "Getting Help"...

  • Page 50: System Event Log

    System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Table 1-1. Processor Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Processor Sensor Number...

  • Page 51: Memory Ecc

    Memory Ecc Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Table 1-2. Memory ECC Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Memory Sensor Number...
  • Page 52 Table 1-2. Memory ECC Byte Field Value Description Event Data2 Bit 7:4 0x00: SBE warning threshold 0x01: SBE critical threshold 0x0F: Unspecified Bit 3:0 0x00: CPU1 DIMM A1-8 slots (1~8) 0x01: CPU2 DIMM B1-8 slots (9~16) 0x02: CPU3 DIMM C1-8 slots (17~24) 0x03: CPU4 DIMM D1-8 slots (25~32) And so on…...

  • Page 53: Pcie Error

    PCIe Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus#” Table 1-3. PCIe Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number...

  • Page 54: Ioh Core Error

    IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error” Table 1-4. IOH Core Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type OEM Defined Interrupt Sensor Number...

  • Page 55: Sb Error

    SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error” Table 1-5. SB Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number SB Sensor ID (depend on...

  • Page 56: Post Start Event

    POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Table 1-6. POST Start Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number...

  • Page 57: Post End Event

    POST End Event Table 1-7. POST End Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number POST End (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code...

  • Page 58: Post Error Code Event

    POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Table 1-8. POST Error Code Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Firmware Progress Sensor Number...

  • Page 59: Bios Recovery Event

    BIOS Recovery Event Table 1-9. BIOS Recovery Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number BIOS Recovery fail (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 =...

  • Page 60: Sel Generator Id

    Table 1-10. BIOS Recovery Event Byte Field Value Description Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code Event Data1 01h: OEM ME fail Event Event Data2 01h:ME fail Event Data3 FFh: Not Present SEL Generator ID Table 1-11.

  • Page 61: Bmc

    The following table includes an overview of the system sensors. In the Offset column: • SI = Sensor Initialization • SC = Sensor Capabilities • AM = Assertion Mask • DM = Deassertion Mask • RM = Reading Mask • TM = Settable/Readable Threshold Mask Table 1-12.
  • Page 62 Table 1-13. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number CPU ERR2 Processor (07h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h 12V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh...
  • Page 63 Table 1-14. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number 3.3V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh Battery low Battery (29h) Sensor-specific SI: 67h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h...
  • Page 64 Table 1-15. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h DM: 0A80h TM: 3838h DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h...
  • Page 65 Table 1-16. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number Soft Reset System Boot/ Sensor-specific SI: 01h Restart Initiated (6Fh) SC: 40h (1Dh) AM: 0004h DM: 0000h RM: 0004h AC lost Power Unit (09h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0010h...

  • Page 66: Other Information You May Need

    The Baseboard Management Controller Guide provides information about installing and using the systems management utility. This document is available online at dell.com/support/manuals. NOTE: Always check for updates on dell.com/support/manuals and read the updates first because they often supersede information in other documents. About the System...

  • Page 67: Using The System Setup Program

    Using the System Setup Program The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 68: System Setup Options At Boot

    • When changing the password or making other changes to the security setup NOTE: Only items in brackets [ ] can be modified, Items that are not in brackets are display only. NOTE: PowerEdge C8000 server enclosure is referred to as simply the "server enclosure"...

  • Page 69: General Help

    General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen lists the legend keys with their corresponding alternates and functions.
  • Page 70 Enabling and Configuring Console Redirection Via COM1 To activate console redirection via COM1, you must configure the following settings: 1 Connect the serial cable to the serial port and host system. See "Compute Sleds" on page 26 for the location of the serial port on the sled. 2 Press <F2>...
  • Page 71 5 In the Remote Access Configuration screen, verify the following settings: • Remote Access: Enabled • Serial port number: COM2 as SOL • Serial Port Mode: 115200 8, n,1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration"...
  • Page 72 • Serial Port Mode: 115200 8, n, 1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 113 for details. Make sure the last four options syncs with the host and client. 7 In the Server screen, select BMC LAN Configuration and press <Enter>.
  • Page 73 6 In the Remote Access Configuration screen, verify the following settings: • Remote Access: Enabled • Serial port number: COM2 • Serial Port Mode: 115200 8, n, 1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration"...

  • Page 74: Main Menu

    Main Menu The main menu displays information about your system boards and BIOS. Main Screen NOTE: Press <Alt><H> to enter the BIOS debug mode and reset the BIOS to default settings. NOTE: The options for the System Setup program change based on the system configuration.

  • Page 75: System Settings

    System Settings Option Description System Date Scroll to this item to adjust the date. Use <Enter>, <Tab> or <Shift><Tab> to select a field. Use [+] or [-] to configure system date. System Time Scroll to this item to adjust the time. Use <Enter>, <Tab>...
  • Page 76 Option Description Processor Core Displays the processor core. System Memory Size Displays total memory size installed on the system board. System Memory Speed Displays the maximum speed of your system memory. System Memory Voltage Displays the maximum voltage of your system memory. Using the System Setup Program...

  • Page 77: Advanced Menu

    Advanced Menu The advanced menu displays a table of items that defines advanced information about your system. Scroll to this item and press <Enter> to view the following screen. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction.

  • Page 78: Power Management

    Power Management Scroll to this item and press <Enter> to view the following screen. Power Management Option Description Power Management Select a system power management mode. (OS Control default) • Maximum Performance: Sets the system power management to maximum performance. •...
  • Page 79 Option Description CPU Power Capping Select a processor performance state (P-state). Options are (P-State 0 default) [P-State 0], [P-State 1], [P-State 2], [P-State 3], and [P-state 4]. NOTE: This option is enabled when Power Management is set to OS Control mode. Chassis Power Press <Enter>...
  • Page 80 Chassis Power Management Scroll to this item and press <Enter> to view the following screen. Chassis Power Management Option Description Chassis PSU Press <Enter> to configure the chassis power supply. Configuration This option provides management and monitoring of the power supplies and the minimum set of requirements that this server must satisfy.
  • Page 81 Option Description Emergency Throttling Press <Enter> to configure the compute sled and chassis emergency throttle functions. This option sets the policy to take effect when the sled detects a system emergency failure (such as fan error, chassis critical power events, PSU critical power events, abnormal ambient temperature, etc.).
  • Page 82 Chassis PSU Configuration Scroll to this item and press <Enter> to view the following screen. Chassis PSU Configuration Option Description Required Power Supplies Select the number of power supplies to provide load-shared (1 default) power to run the sleds in the enclosure. Options are [1], [2], [3], and [4].
  • Page 83 Boundaries of PSU Configuration PSU Number Required PSU (X) Redundant PSU (N) The number of power supplies required for PSU configuration is determined by the following formula: X + N, where X is the required PSU and N is the redundant PSU. Using the System Setup Program...
  • Page 84 Power Capping Scroll to this item and press <Enter> to view the following screens. Power Capping Option Description Power Budget Displays the enclosure available power wattage. It is the summary of each PSU’s capacity (i.e. based on the number of PSUs and the maximum capacity of each PSU). Each PSU supports a maximum output wattage of 1100 W or 1400 W.
  • Page 85 Option Description Chassis Level Capping Set as chassis level or sled level power capping. (The (Disabled default) default setting is referred from BMC). The system determines the power consumption of the enclosure and sleds, and constantly attempts to maintain the enclosure’s power consumption below the cap.
  • Page 86 Power Capping Option Description Power Budget Displays the enclosure available power wattage. It is the summary of each PSU’s capacity (i.e. based on the number of PSUs and the maximum capacity of each PSU). Each PSU supports a maximum output wattage of 1100 W or 1400 W.
  • Page 87 Emergency Throttling Scroll to this item and press <Enter> to view the following screen. Emergency Throttling Option Description Sled Level Policy Select a sled level policy when an emergency throttle event (Chassis Level default) is triggered. • Chassis Level: Overrides the chassis level policy for a specific server.

  • Page 88: Cpu Configuration

    Option Description Chassis Level Policy Select a chassis level policy when an emergency throttle (Throttling default) event is triggered. This option can be configured when the Sled Level Policy is set to Chassis Level policy. • Throttling: Allows server throttling when an emergency throttle event is triggered.
  • Page 89 CPU Configuration Option Description Active Processor Cores Allows you to control the number of enabled cores in each (All Cores default) processor. Options are [1], [2], [4], [6], [8], [10]and [All Cores]. (Option depends on processor core.) Frequency Ratio Sets the frequency multipliers as maximum level. (Auto default) Max CPUID Value Some OS, which is (NT4), fails if the value returned in...
  • Page 90 Option Description C7 State Enables or disables the processor C7 state. (Enabled default) NOTE: This feature is available when the processor supports C7 state. NOTE: Disable this option at your own risk. When you disable this option, a pop up message appears on the screen and warning appears in the System Setup Help.
  • Page 91 Prefetch Configuration Scroll to this item and press <Enter> to view the following screen. Prefetch Configuration Option Description Adjacent Cache Line Enables or disables system optimization for sequential Prefetch memory access. (Enabled default) Hardware Prefetcher Enables or disables the speculative unit within the (Enabled default) processor(s).

  • Page 92: Memory Configuration

    Option Description DCU IP Prefetcher Enables or disables DCU IP prefetcher. (Enabled default) NOTE: This feature is available when supported by the processor. Memory Configuration Scroll to this item and press <Enter> to view the following screen. Memory Configuration Option Description Memory Frequency Select an operating memory frequency.
  • Page 93 Option Description Memory Throttling Mode Enables or disables the memory to run in closed-loop (Enabled default) thermal throttling mode. Memory Operating Mode Select the type of memory operation if a valid memory (Optimizer Mode default) configuration is installed. • Optimizer Mode: The two memory controllers run in parallel 64-bit mode for improved memory performance.
  • Page 94 Option Description Memory Operating Voltage If set to Auto, the system sets the voltage to an optimal (Auto default) value based on the capacity of the installed memory modules. You can also set the voltage of the memory module to a higher value (1.5 V) provided that the modules support multiple voltages.

  • Page 95: Sata Configuration

    SATA Configuration Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...
  • Page 96 SATA Configuration Option Description Embedded SATA Select an operation mode for the onboard SATA controller. Controller • Off: Disables the SATA controller. This token applies to (AHCI default) the first onboard SATA controller. • IDE: Enables the SATA controller to run in IDE mode. Sets the device class code as IDE and uses PCI IRQ (referred as Native mode).
  • Page 97 Option Description SATA Port 2 When set to off, turns off the 3rd Serial ATA drive (Auto default) controller. When set to auto, enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error if not present).

  • Page 98: Pci Configuration

    PCI Configuration Scroll to this item and press <Enter> to view the following screen. PCI Configuration Option Description Embedded Network Devices Press <Enter> to configure available network drives. NIC Enumeration Select a LAN boot ROM option. (Onboard default) • Onboard: Uses the PXE boot on NICs to boot the system.
  • Page 99 Option Description PCI Slot Configuration Press <Enter> to configure PCI Express devices. NOTE: When you install a Intel Xeon Phi card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option. PCIe Generation Select a PCI signaling rate. (Gen3 default) •...
  • Page 100 Option Description Reboot on WOL (ROW) Enables or disables reboot on wake-on-LAN feature. (Disabled default) Reboot On WOL targets network controllers when the network controller receives a magic packet. This option displays when the network chip supports Reboot on WOL feature. Embedded Network Devices Scroll to this item and press <Enter>...
  • Page 101 Embedded Network Devices Option Description Embedded NIC1 Enables or disables the onboard NIC1 controller. (Enabled with PXE • Enabled with PXE: Allows you to enable the system’s default) primary embedded NIC (full function), including its PXE boot-ROM. • Enabled without PXE: Allows you to enable the system’s primary embedded NIC only.
  • Page 102 iSCSI Remote Boot Select iSCSI Remote Boot in the Embedded NIC1/NIC2 option and press <Enter> to view the following screen. iSCSI Remote Boot Option Description iSCSI Initiator Name Displays the worldwide unique name of the initiator. NOTE: Only iqn format is accepted. Enable DHCP Enables or disables the DHCP network settings.
  • Page 103 Option Description Target Port Sets the target port. Boot LUN Sets the hexadecimal representation of LU number. CHAP Type Select CHAP type. Options are [None], [One Way CHAP], and [Mutual CHAP]. (None default) Active State Power Management Configuration Scroll to this item and press <Enter> to view the following screen. Active State Power Management Configuration Option Description...
  • Page 104 Option Description Mezzanine Slot ASPM Select an ASPM protocol for the mezzanine slot. (Disabled default) NB-SB Link ASPM Select an ASPM protocol for the northbridge and (L1 default) southbridge chipsets. PCI Slot Configuration Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...

  • Page 105: Usb Configuration

    PCI Slot Configuration Option Description PCIe Slot1 Enables or disables the PCIe slot1. Options are (Enabled default) [Disabled], [Enabled], [Enabled without OPROM]. NOTE: When you install a Intel Xeon Phi card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option.
  • Page 106 USB Configuration Option Description Embedded USB Enables or disables the onboard USB controller at system Controller startup. (Enabled default) USB Port with BMC Enables or disables internal USB port with BMC support. (Enabled default) External USB Port1 Enables or disables the external USB port1. (Enabled default) External USB Port2 Enables or disables the external USB port2.

  • Page 107: Security Menu

    Security Menu The security menu enables you to set the security parameters. Scroll to this item and press <Enter> to view the following screen. Security Settings Option Description Supervisor Password Indicates whether a supervisor password has been set. If the password has been installed, Installed is displayed. If not, Not Installed is displayed.
  • Page 108 Option Description Change Supervisor You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. Note, the Change User Password option only appears after a Supervisor password has been set.

  • Page 109: Server Menu

    Server Menu The server menu enables you to configure compute sled parameters. Scroll to this item and press <Enter> to view the following screen. Server Settings Option Description Status of BMC Displays BMC status. IPMI Specification Version Displays the Intelligent Platform Management Interface (IPMI) firmware version number.
  • Page 110 Option Description ACPI SPMI Table When enabled, BIOS enables Advanced Configuration (Enabled default) and Power Interface (ACPI) Service Processor Management Interface (SPMI) table for IPMI driver installation. When disabled, BIOS disables the ACPI SPMI table for BMC ROM update. Set BMC LAN Press <Enter>...
  • Page 111 Set BMC LAN Configuration Scroll to this item and press <Enter> to view the following screen. Set BMC LAN Configuration Option Description Channel Number Displays the channel number used for BMC LAN. Channel Number Status Displays the BMC channel number status. BMC LAN Port Set the BMC management port to dedicated or shared Configuration...
  • Page 112 Option Description Gateway MAC Address Sets the MAC address for the static IP address. BMC NIC MAC Sets the MAC address for the BMC management port. Address IPv6 Mode Enables or disables the IPv6 internet protocol support. (Disabled default) If set to enabled, configure the IPv6 prefix, IP and gateway addresses.
  • Page 113 Option Description IPv6 Prefix Length Sets prefix length of the IPv6 address. IPv6 IP Address Set the BMC management port to dedicated or shared NIC port. Options are [Dedicated NIC] and [Shared NIC]. IPv6 IP Address Sets the BMC IPv6 address. IPv6 Gateway Address Sets the MAC address for the static IPv6 address.
  • Page 114 Option Description Serial port number Select a serial port for console redirection. (COM1 default) • COM1: Enables console redirection via COM1. See token D7h. • COM2 as SOL: Enables console redirection via COM2. Serial Port Address Specifies the base I/O port address of the serial port. (3F8h/2F8h default) •...

  • Page 115: View System Log

    View System Log Scroll to this item and press <Enter> to view the following screen. View System Log Option Description View BMC SEL Event View all events in the BMC system event log. Clear BMC SEL Event Deletes all records in the BMC system event log. Using the System Setup Program...

  • Page 116: Boot Menu

    Boot Menu The boot menu enables you to set POST boot parameters. Scroll to this item and press <Enter> to view the following screen. Boot Settings Option Description Quiet Boot Enable this item to display the splash or summary (Enabled default) screen, rather than the detail of the POST flow.
  • Page 117 Option Description Boot Mode Select a system boot mode. (BIOS default) • BIOS: The standard BIOS-level boot interface • UEFI: An enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. Boot Type Order Press <Enter>...

  • Page 118: Exit Menu

    Exit Menu Scroll to this item and press <Enter> to view the following screen. Exit Options Option Description Save Changes and Exit Highlight this item and press <Enter> to save any changes that you have made in the Setup utility and exit the Setup utility.
  • Page 119 Option Description Save Changes Select this item and press <Enter> to save changes you have made without leaving the setup utility. Discard Changes Select this item and press <Enter> to discard any changes you have made without leaving the setup utility.

  • Page 120: Command Line Interfaces For System Setup

    Command Line Interfaces for System Setup Options The options in the System Setup menu allows you to control the System Configuration Utility (syscfg). This utility is included in the Dell OpenManage Deployment Toolkit (DTK). See the Deployment Toolkit Version 1.3 User's Guide for additional information about installing and using the DTK utilities, and the Deployment Toolkit Version 1.3 Command Line Interface Reference Guide...
  • Page 121 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0052 For the next system boot, set the IPL priority to: hard disk then option ROMs (if the devices are available). 0053 For the next system boot, set the IPL priority to: Network, hard disk, RAID,USB storage, CD/DVD- ROM (if the devices are available).
  • Page 122 (continued) Table 2-1. D4 Token Table Token Setup Option Description 00BB Embedded NIC2 Enables the onboard NIC2 controller, but disables the NIC associated PXE or RPL boot-ROM. 00BC Embedded NIC2 Enables the onboard NIC2 controller (full-function), including its PXE boot-ROM. 00BF Remote Access Disables serial console redirection.
  • Page 123 (continued) Table 2-1. D4 Token Table Token Setup Option Description 011B SATA Port2 Turns off the 3rd Serial ATA drive controller. 011C SATA Port2 Enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error appears if not present).
  • Page 124 (continued) Table 2-1. D4 Token Table Token Setup Option Description 013F Memory When enabled, memory remapping relocates memory Remapping space (3GB - 4 GB) to the space above 4 GB. (3GB~4GB) 0140 Execute-Disable When disabled, the Intel processors supporting the (XD) Bit XD feature reports the support to the operating Capability...
  • Page 125 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0171 Adjacent Cache Disables system optimization for sequential memory Line Prefetch access. The processor fetches the cache line that contains the data it currently requires. 0172 Adjacent Cache Enables system optimization for sequential memory Line Prefetch access.
  • Page 126 (continued) Table 2-1. D4 Token Table Token Setup Option Description 01CF I/OAT DMA Enables the I/O Acceleration Technology (I/OAT) Engine DMA Engine feature. Set to enabled only if the hardware and software support I/OAT. 01D0 I/OAT DMA Disables the I/OAT DMA Engine feature. This option Engine should be disabled only if the hardware and software support I/OAT.
  • Page 127 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0224 Embedded Video Enables the onboard video controller as the primary Controller video device. 0225 Embedded Video Disables the onboard video controller. Controller 022D Boot Mode Enables booting to Unified Extensible Firmware Interface (UEFI) capable operating systems.
  • Page 128 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0257 2F8h/3F8h Sets the back serial port address to 0x2F8 and internal serial port address to 0x3F8. 025D Optimizer Mode Selects optimizer mode as the memory operating mode. 025E Spare Mode Selects spare mode as the memory operating mode.
  • Page 129 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02A1 C1E State Enables the processor Enhanced Halt (C1E) state. (default) 02A2 C1E State Disables the processor C1-E state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing.
  • Page 130 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02C7 Data Reuse Sets to enable for HPC applications. (default) Optimization 02C8 Data Reuse Sets to disable for energy efficiency. Optimization 02C9 QPI Bandwidth Sets to compute for computation-intensive Priority applications.
  • Page 131 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4026 Manufacturing Enables the manufacturing mode to bypass POST Mode tasks/memory tests and F1/F2 prompts on specific error messages. Used by manufacturers only and is not for general use. 4027 Manufacturing Disables the manufacturing mode to bypass POST Mode...
  • Page 132 (continued) Table 2-1. D4 Token Table Token Setup Option Description 480A C6 State Disables the processor C6 state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing.
  • Page 133 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4821 Memory Turbo Enables memory turbo mode. Mode 4822 NUMA Support Enables the node interleave option for SLES11. This applies to NUMA systems that allow memory interleaving across all processor nodes. 4823 Memory Detects the memory running speed from H/W...
  • Page 134 (continued) Table 2-1. D4 Token Table Token Setup Option Description 482D Demand Enables Demand scrubbing to write corrected data Scrubbing back to the memory once a correctable error is detected on a read transaction. 482E Patrol Scrubbing Disables Patrol scrubbing to proactively search the system memory, repairing correctable errors.
  • Page 135 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4845 PCIe Slot ASPM Controls the level of ASPM supported on the given PCI Express Link of port. L0s entry downstream and L1 enabled 4846 Onboard LAN Controls the level of ASPM supported to onboard ASPM LAN.
  • Page 136 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4854 Maximum Auto detects the PCIe maximum payload size. Payload Size 4855 Maximum Sets the PCIe maximum payload size to 128 Bytes. Payload Size 4856 Maximum Sets the PCIe maximum payload size to 256 Bytes. Payload Size 4857 WHEA Support...
  • Page 137 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4861 USB PORT with Allow the users to electrically enable the internal USB port which contacts to BMC. 4870 Force PXE Boot Disables PXE to be the boot device only. only 4871 Force PXE Boot...
  • Page 138 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4888 2nd Boot Device Sets a USB storage device as the 2nd boot device. 4889 2nd Boot Device Sets the CD/DVD ROM as the 2nd boot device. 488A 3rd Boot Device Sets the network device as the 3rd boot device.
  • Page 139 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48A5 BMC NIC IP Sets BMC LAN to get LAN IP from DHCP mode. Source 48A6 IPv6 Mode Disables IPv6 internet protocol support. 48A7 IPv6 Mode Enables IPv6 internet protocol support. 48A8 IPv6 AutoConfig Disables IPv6 auto configuration.
  • Page 140 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48B5 Memory Indicates all DIMMs in the system are operating at Operating Voltage 1.25 volts. 48C0 Frequency Ratio Sets frequency multiplier as maximum level. 48C1 Frequency Ratio Downgrades frequency multiplier one level. 48C2 Frequency Ratio Downgrades frequency multiplier two levels.
  • Page 141 Requests a energy efficiency settings of SETUP values on the next boot. 48DD Requests HPCC efficiency settings of SETUP values on the next boot. Dell will provide the settings before A-can BIOS. 48DE Shell Requests the EFI Shell as first boot device on the next boot.
  • Page 142 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48E9 Use HDD4 as the 1st HDD boot device on the next boot. 48EA Use HDD5 as the 1st HDD boot device on the next boot. 48EB Use HDD6 as the 1st HDD boot device on the next boot.
  • Page 143 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48F9 Use RAID HDD14 as the 1st RAID boot device on the next boot. 48FA Use RAID HDD15 as the 1st RAID boot device on the next boot. 48FB Use RAID HDD16 as the 1st RAID boot device on the next boot.
  • Page 144 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4916 Chassis Level Selects throttling as the chassis level policy when an Policy emergency throttling event is triggered. (default) 4917 Chassis Level Selects power off as the chassis level policy when an Policy emergency throttling event is triggered.

  • Page 145: Ipmi Command List

    IPMI Command List The following tables include all commands defined in the IPMI v2.0 specifications. All mandatory commands and some optional functions are supported. Special functions beyond the scope of IPMI v2.0 are implemented as original equipment manufacturer (OEM) commands. In the O/M column: •...
  • Page 146 (continued) Table 2-2. IPMI Device Global Commands (NetFn: 0x06H) Command NetFn Code IPMI 2.0 BMC Get Configurable Commands 0x0C Get Configurable Command Sub-functions App 0x0Dh Set Command Enables 0x60h Get Command Enables 0x61h Set Command Sub-function Enables 0x62h Get Command Sub-function Enables 0x63h Get OEM NetFn IANA Support 0x64h...
  • Page 147 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get BT Interface Capabilities 0x36h Get System GUID 0x37h Set System Info Parameters 0x58h Get System Info Parameters 0x59h Get Channel Authentication Capabilities 0x38h Get Session Challenge 0x39h Activate Session Command...
  • Page 148 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get Channel Payload Version 0x4Fh Get Channel OEM Payload Info 0x50h Master Write-Read I2C 0x52h Get Channel Cipher Suites 0x54h Suspend/Resume Payload Encryption 0x55h Set Channel Security Keys 0x56h Get System Interface Capabilities...
  • Page 149 Table 2-7. Event Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Set Event Receiver 0x00h Get Event Receiver 0x01h Platform Event 0x02h Table 2-8. PEF/PET Alerting Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get PEF Capabilities 0x10h Arm PEF Postpone Timer 0x11h Set PEF Configuration Parameters 0x12h...
  • Page 150 (continued) Table 2-10. Sensory Device Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get Sensor Event Enable 0x29h Set Sensor Reading and Event Status 0x30h Re-arm Sensor Events 0x2Ah Get Sensor Event Status 0x2Bh Get Sensor Reading 0x2Dh Set Sensor Type 0x2Eh Get Sensor Type 0x2Fh...
  • Page 151 (continued) Table 2-12. SDR Repository Commands (NetFn: 0x0AH) Command NetFn Code IPMI2.0 Set SDR Repository Time Storage 0x29h Enter SDR Repository Update Mode Storage 0x2Ah Exit SDR Repository Update Mode Storage 0x2Bh Run Initialization Agent Storage 0x2Ch Table 2-13. SEL Commands (NetFn: 0x40H) Command NetFn Code...
  • Page 152 Table 2-14. LAN Device Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Set LAN Configuration Parameters Transport 0x01h (Note: Parameter 9 and 25 are not supported.) Get LAN Configuration Parameters Transport 0x02h (Note: Parameter 9 and 25 are not supported.) Suspend BMC ARP Transport 0x03h Get IP/UDP/RMCP Statistics Transport 0x04h...
  • Page 153 Table 2-16. Command Forwarding Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Forwarded Command Transport 0x30h Set Forwarded Commands Transport 0x31h Get Forwarded Commands Transport 0x32h Enable Forwarded Commands Transport 0x33h Table 2-17. Firmware Update Commands (NetFn: 0x08H) Command NetFn Code IPMI2.0 Firmware Update Phase 1 Firmware 0x10h...

  • Page 154: Power Management Settings

    Power Management Settings The system BIOS provides various options for power settings to help you save energy, maximize system performance. The following table provides a guide for power management settings. Table 2-20. Power Management Settings System Setup Menu Setting Maximum Performance Energy Efficiency (48DB) (48DC)
  • Page 155 (continued) Table 2-20. Power Management Settings System Setup Menu Setting Maximum Performance Energy Efficiency (48DB) (48DC) Setup Page Setting Option Option Token Token Memory Memory Frequency Auto 4823 800 MHz 4824 Configuration Memory Turbo Mode Enabled 4821 Disabled 4820 Memory Throttling Disabled 4828 Enabled...

  • Page 156: Snmp

    SNMP The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the monitoring and management of server enclosure and the PDU device. About MIB and Traps A Management Information Base (MIB) is a collection of managed information that is organized hierarchically. Managed entities are called managed objects and are identified by object identifiers.
  • Page 157 After FCB resets, all network and configuration settings restore back to their default values. FCB is configured with the following default network settings. • IP address: 192.168.0.120 • Subnet mask: 255.255.255.0 When the reset to default button is pressed, the FCB status and identification indicator lights to indicate the following behaviors •...

  • Page 158: Fcb Firmware Behavior

    By default, the FCB controller uses DHCP to acquire an IP address. The system MUST follow the same DHCP retry mechanism that exists in the BMCs (any parameter needed for this MUST be stored in the configuration file). DHCP client MUST retry forever. FCB Firmware Behavior The following table lists the FCB firmware behavior.
  • Page 159 Table 2-21. FCB Firmware Behavior System Safe Boot Code Firmware Operational Code Firmware Configuration Behavior Behavior Server enclosure • FCB firmware stays in safe • FCB firmware disables with compute boot mode and waits for network/SNMP service sleds BMC to update firmware. •...

  • Page 160: Mib Tree Diagram For Fcb

    MIB Tree Diagram for FCB Using the System Setup Program...

  • Page 161: Fcb Snmp Mib

    FCB SNMP MIB Table 2-22. FCB SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW Common Status read-only values: Firmware Status ok, error, safeBoot FW Version read-only string Firmware Version (OP code) Safe Image read-only string Firmware Version FW Version (Safe Boot code)
  • Page 162 Table 2-22. FCB SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW fc Initiate read-write values: Initiate upload Control Upload FC/CPLD/ NetConfig power read-only Integer Power consumption Consumption fcpsu read-write values: PSU Configuration, Configuration x1n1, x2n0 X1n1: X+N=1+1 X2n0: X+N=2+0 enable...
  • Page 163 Table 2-22. FCB SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW psu Status read-only values: PSU Status Internal ok, error, na, PSU Table acloss psu Power read-only integer PSU Power Consumption Consumption psu Max read-only integer PSU Max Power Power FCB-Trap trap Fresh Air...
  • Page 164 Table 2-22. FCB SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW trap Fan1 Trap for FAN 1 Speed Speed Waring Warning Cleared Cleared trap Fan2 Trap for FAN 2 Speed Speed Waring Warning Cleared Cleared trap Fan3 Trap for FAN 3 Speed Speed Waring...
  • Page 165 Table 2-22. FCB SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW FCB-Trap trap Fan1 Trap for FAN 1 Speed Speed Problem Cleared Problem Cleared trap Fan2 Trap for FAN 2 Speed Speed Problem Cleared Problem Cleared trap Fan3 Trap for FAN 3 Speed...
  • Page 166 Table 2-22. FCB SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW FCB-Trap trap Internal Trap for Internal PSU2 AC PSU2 AC Lost Loss Cleared Cleared trap Internal Trap for Internal PSU3 AC PSU3 AC Lost Loss Cleared Cleared trap Internal...

  • Page 167: Snmp Support For The External Pdu Power Management Controller Board

    SNMP Support for the External PDU Power Management Controller Board The PowerEdge C8000 server enclosure is primarily connected to an external PDU. The external PDU includes a power management controller (PMC) board that allows you to monitor the PDU power supply modules over the network.
  • Page 168 PMC Configuration Information The PMC configuration information is stored in the PMC board's internal EEPROM. You must use TFTP server to retrieve the configuration data and then use Notepad or a text editor to view or change the configuration data. For example, a configuration data should have the following information: CONNECT.TYPE=STATIC/DHCP IP=192.168.0.120...

  • Page 169: Pmc Firmware Behavior

    PMC Firmware Behavior The following table lists the PMC firmware behavior. Table 2-23. PMC Firmware Behavior Safe Boot Code Firmware Behavior Operational Code Firmware Behavior • PMC firmware enables network/SNMP • PMC firmware enables network/SNMP service service • PMC firmware update is done by TFTP •...

  • Page 170: Mib Tree Diagram For Pmc

    MIB Tree Diagram for PMC Using the System Setup Program...

  • Page 171: Pmc Snmp Mib

    PMC SNMP MIB Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW Common Status read-only values: Firmware Status ok, error, safeBoot FW Version read-only string Firmware Version (OP code) Safe Image read-only string Firmware Version FW Version (Safe Boot code)
  • Page 172 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW Last update status, Common lastUpdateSta read-only Values: firmware will check successfully, header (CRC23) and error, image (MD5) before imageError, update, if checksum start, is incorrect, this file downloadIn will be set as image Progress,...
  • Page 173 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW read-only string PDU firmware version Firmware Version PDU Serial read-only string PDU serial number, Number only supports when PDU version is 6.00.05 or later PDU State read-only values: PDU state...
  • Page 174 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PSUs Number Of read-only integer Number of PSU Table Psus PSUIndex not- integer PSU index accessible PSUStatus read-only values: PSU status ok, error, na, acloss, bootLoader read-only string...
  • Page 175 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW Number Of read-only integer Number of AC socket Sockets AC Sockets Table AC Socket not- integer AC socket index Index accessible AC Socket read-write values: AC socket power state Power State on/off...
  • Page 176 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - trap PSU3 Trap for PSU3 under Traps Under voltage cleared Voltage Cleared trap PSU4 Trap for PSU4 under Under voltage cleared Voltage Cleared trap PSU5 Trap for PSU5 under...
  • Page 177 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - trap PSU3 Trap for PSU3 over Traps Over Voltage voltage cleared Cleared trap PSU4 Trap for PSU4 over Over Voltage voltage cleared Cleared trap PSU5 Trap for PSU5 over...
  • Page 178 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - trap PSU4 Trap for PSU4 over Traps Over Current current cleared Cleared trap PSU5 Trap for PSU5 over Over Current current cleared Cleared trap PSU6 Trap for PSU6 over...
  • Page 179 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - trap PSU1 Trap for PSU1 over Traps Over temperature warning Temperature cleared Warning Cleared trap PSU2 Trap for PSU2 over Over temperature warning Temperature cleared Warning...
  • Page 180 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - trap PSU3 Trap for PSU3 over Traps Over temperature Temperature trap PSU4 Trap for PSU4 over Over temperature Temperature trap PSU5 Trap for PSU5 over Over temperature Temperature...
  • Page 181 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - trap PSU1 Trap for PSU1 under Traps Under Fan FAN speed Speed trap PSU2 Trap for PSU2 under Under Fan FAN speed Speed trap PSU3 Trap for PSU3 under...
  • Page 182 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - trap PSU5 Trap for PSU5 under Traps Under Fan FAN speed cleared Speed Cleared trap PSU6 Trap for PSU6 under Under Fan FAN speed cleared Speed Cleared...
  • Page 183 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - Trap PSU A mismatch between Traps Mismatch PSU X+N configuration and populated PSU Trap PSU1 Trap for PSU1 Presence Presence Removed Removed Trap PSU2 Trap for PSU2 Presence...
  • Page 184 Table 2-24. PMC SNMP MIB Category Object Name Read/Write Value Type Operation Safe Note Boot FW PMC - Trap PSU5 Trap for PSU5 Failure Traps Failure Cleared Cleared Trap PSU6 Trap for PSU6 Failure Failure Cleared Cleared Trap PSU1 Ac Trap for PSU1 AC Back Back...
  • Page 185 Using the System Setup Program...
  • Page 186 Using the System Setup Program...

  • Page 187: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 188: About The Illustrations

    • Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

  • Page 189: Inside The System

    Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 190: Sled Blank

    Sled Blank CAUTION: To ensure proper airflow in the system, if a module is removed it should be immediately replaced with another sled or sled blank. Removing a Double-Wide Sled Blank Squeeze and hold the release latches and slide the blank out of the enclosure. See Figure 3-2.

  • Page 191: Removing A Single-Wide Sled Blank

    Removing a Single-Wide Sled Blank 1 Pull up on the sled blank latch at the bottom of the sled to disengage the sled from the server enclosure. See Figure 3-3. 2 Using the handle, slide the sled out of the enclosure. See Figure 3-3. Figure 3-3.

  • Page 192: Compute Sleds

    Compute Sleds Removing a Compute Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 193 Figure 3-4. Removing and Installing a C8220 Compute Sled release latch handle Figure 3-5. Removing and Installing a C8220X Compute Sled release latch handle Installing System Components...

  • Page 194: Installing A Compute Sled

    Installing a Compute Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 195: Installing A Storage Sled

    Figure 3-6. Removing and Installing a C8000XD Storage Sled release tab handle Installing a Storage Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 196: Power Sled

    Throttling reduces power consumption of the sled modules by changing the processor duty cycle, thereby reducing sled performance. When a throttling event occurs the event is logged in the System Event Log (SEL). See the Using the Baseboard Management Controller Guide at dell.com/support/manuals for more information. •...
  • Page 197 Table 3-1. PSU and Power Sled Support Matrix Max. Redundant Sled Maintenance Conditions Config Power Power Shutdown 5600 W Not Required Shut down all sleds in the enclosure before supported removing or replacing a power sled(s). 4200 W Supported Required Shut down all sleds in the enclosure before removing or installing a power sled(s).

  • Page 198: Inside A Power Sled

    Inside a Power Sled Figure 3-7. Inside a Power Sled PSU2/4 module assembly 2, 4 AC power cable front power distribution board PSU1/3 module assembly back power distribution board power interposer board back power distribution board power distribution cables signal cable front power distribution board LED cable signal cable...
  • Page 199 WARNING: The PSU modules in the power sled may produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove any components inside the power sled. WARNING: To reduce the risk of personal injury from hot surfaces, observe the thermal labels on each PSU module.

  • Page 200: Installing A Power Sled

    Figure 3-8. Removing and Installing a Power Sled release latch handle Installing a Power Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 201: Removing The Psu1/3 Module Assembly

    Removing the PSU1/3 Module Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 202 PSU power cable PSU1/3 module assembly thumbscrews (2) air baffle Figure 3-10. Cable Routing for PSU1/3 Module Assembly PSU1/3 status indicator PSU2/4 status indicator power connector on PSU2/4 module power connector on PSU1/3 module power cable PSU LED connector on power interposer board PSU LED connector on power interposer board...

  • Page 203: Installing The Psu1/3 Module Assembly

    Installing the PSU1/3 Module Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 204: Installing The Psu2/4 Module Assembly

    4 Lift the module assembly from the sled tray and then disconnect the power cable from the power supply. See Figure 3-11. 5 Remove the module assembly from the sled tray. See Figure 3-11. Figure 3-11. Removing and Installing a PSU2/4 Module Assembly PSU power cable screw thumbscrew...

  • Page 205: Removing The Psu Module

    3 Slide the module assembly forward until the metal guides engage into the slots on the PSU bracket and ensure that the module assembly is fully seated into the front power distribution board. NOTE: Make sure the air baffle is properly seated and the power cable is neatly tucked into place.

  • Page 206: Installing The Psu Module

    Figure 3-12. Removing and Installing a PSU Module handle PSU module PSU bracket release lever Installing the PSU Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 207: Fan Modules

    Fan Modules The PowerEdge C8000 server enclosure includes three pairs of hot-swappable fan modules that provide the system with redundant cooling source. Each fan module contains two separate cooling fans. All three fan modules must be installed at all times to ensure proper cooling. NOTE: If a fan module is removed from the enclosure, all sleds in the enclosure will be throttled until the fan module is replaced.

  • Page 208: Installing A Fan Module

    Figure 3-13. Removing and Installing the Fan Module fan module thumbscrews (2) Installing a Fan Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 209: Front Panel Board

    Front Panel Board Removing the Front Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 210: Installing The Front Panel Board

    3 Disconnect the front panel board cable. See Figure 3-15. 4 Remove the front panel board from the enclosure. See Figure 3-15. Figure 3-15. Removing and Installing the Front Panel Board front panel board front panel board cable Installing the Front Panel Board CAUTION: Many repairs may only be done by a certified service technician.

  • Page 211: Fan Controller Board

    Fan Controller Board Removing the Fan Controller Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 212: Installing The Fan Controller Board

    If you are installing a new fan controller board, prior to upgrading your system, download and install the latest fan controller board firmware version from dell.com/support. Follow the instructions included in the file download to install the update on your system.
  • Page 213 3 Remove the four screws securing the fan bay cage and pull it out of the server enclosure. See Figure 3-17. Figure 3-17. Removing and Installing the Fan Bay Cage screws (4) fan bay cage Installing System Components...
  • Page 214 4 Open the front panel board cable retaining clip and disconnect the cable from the power management board. See Figure 3-18. For server enclosure with external power source, see Figure 3-19. 5 Disconnect the fan cable from the power management board. See Figure 3-18.
  • Page 215 Figure 3-19. Removing and Installing System Cables in Server Enclosure with External Power Source fan cable front panel board cable cable retaining clip front panel board connector Installing System Components...

  • Page 216: Installing The Backplane/Fan Bay Cage

    6 Remove the twenty screws securing the backplane cage and pull it out of the server enclosure. See Figure 3-20. Figure 3-20. Removing and Installing the Backplane Cage server enclosure screws (20) backplane cage Installing the Backplane/Fan Bay Cage CAUTION: Many repairs may only be done by a certified service technician.

  • Page 217: Pdu Power Supply

    3 Connect the front panel board cable to the power management board and secure the cable in the retaining clip. See Figure 3-18. For server enclosure with external power source, see Figure 3-19. 4 Connect the fan cable to the power management board. See Figure 3-18. For server enclosure with external power source, see Figure 3-19.
  • Page 218 1 Locate the failed power supply module. If a power supply module is faulty the status indicator lights up amber. 2 Disconnect the power cable from the power supply module. See Figure 3-21. 3 Grasp the power supply handle and press the release latch. See Figure 3-21.

  • Page 219: Installing A Pdu Power Supply

    Installing a PDU Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 220 Installing System Components...

  • Page 221: Rack Mount Configuration

    Rack Mount Configuration Your PowerEdge C8000 server enclosure can be mounted in a four-post rack cabinet. Installation Guidelines Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage.

  • Page 222: Recommended Tools

    Recommended Tools Before you begin the installation tasks, ensure that you have the following items: • #1 Phillips screwdriver • #2 Phillips screwdriver • Wrist grounding strap connected to ground • Antistatic mat or antistatic foam Installation Tasks To install the rail and system into the rack, you need to perform the following tasks.

  • Page 223: Installing The Tool-Less Rail Solution In The Rack

    Installing the Tool-Less Rail Solution in the Rack NOTE: The rack rails are marked LEFT and RIGHT. The rail marked "LEFT" attaches to the left rack posts and the rail marked "RIGHT" attaches to the right rack posts when facing the front of the rack. NOTE: The rail pegs must be flush with the rack posts to install properly.
  • Page 224 Figure 4-1. Installing the Front End of the Rail rail release button rail pegs (3) rack post Press and hold the rail release button to open the latch on the back end of the rail. See Figure 4-2. Align the three pegs with the mounting holes on the back rack post. See Figure 4-2.
  • Page 225 Figure 4-2. Installing the Back End of the Rail rail release button rail pegs (3) rack post Rack Mount Configuration...
  • Page 226 Install one cage nut to the front rack post and two cage nuts to the back rack post. See Figure 4-3. Figure 4-3. Installing the Cage Nuts 1, 2 cage nuts (3) Rack Mount Configuration...
  • Page 227 Align the stopping bracket to the back rack post and secure with the three 10-32 screws. Apply 35 in-lbs of torque to the screws. See Figure 4-4. Figure 4-4. Installing the Stopping Bracket stopping bracket 10-32 screws (3) 4 Attach the right rail and stopping bracket to the rack. Use the same procedure to install the right rail and stopping bracket to the right rack posts.

  • Page 228: Removing Sled Modules From The Server Enclosure

    Removing Sled Modules from the Server Enclosure Before you install a PowerEdge C8000 server enclosure into a rack, it is recommended that you remove all sled modules from the enclosure to reduce system weight and avoid injury. For instructions on removing components from the server enclosure, refer to the following sections.
  • Page 229 1 With assistance, align the server enclosure with the rails and push it fully into the rack. See Figure 4-5. Figure 4-5. Installing the Server Enclosure PowerEdge C8000 server enclosure tool-less rails (2) Rack Mount Configuration...

  • Page 230: Replacing Sled Modules In The Server Enclosure

    2 Secure the front of the enclosure to the rack posts with four 10-32 screws. See Figure 4-6. Figure 4-6. Securing the Enclosure 10-32 screws (4) Replacing Sled Modules in the Server Enclosure For instructions on replacing sled modules in the server enclosure, refer to the following sections.

  • Page 231: Installing The External Pdu Into The Rack

    Installing the External PDU into the Rack WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. NOTE: The PDU device illustrations are provided as reference only. See PDU device documentation for more information about the PDU device.
  • Page 232 PDU device breaker switches (3) Disconnect the PDU from the power source. 2 Remove the power cable interface box (PCIB) module. Remove the two screws securing the PCIB module. Grasp the PCIB handle and pull it out of it’s bay. Figure 4-8.
  • Page 233 3 Attach the mounting brackets to the sides of the PDU. Affix the ten screws to the left and right sides of the PDU. See Figure 4-9. Position the left mounting bracket marked "L" to align the screw holes with the screws on the PDU and slide the mounting bracket toward the back of the PDU until it locks into place.
  • Page 234 4 Install the snorkel to the PDU. Remove the air duct from the snorkel. Align the air duct with the front of the PDU. See Figure 4-10. Secure the air duct to the front of the PDU with the two screws. See Figure 4-10.
  • Page 235 Align the snorkel with the rack posts. See Figure 4-11. Secure the snorkel to the rack posts with the four screws. See Figure 4-11. Figure 4-11. Installing the Snorkel screws (4) Rack Mount Configuration...
  • Page 236 5 With assistance, slide the air duct into the bay and secure the back of the PDU to the rack posts with four screws. See Figure 4-12. Figure 4-12. Installing the PDU snorkel air duct PDU device screws (4) Rack Mount Configuration...

  • Page 237: Connecting The Power Cables

    Connecting the Power Cables This section includes instructions on how to connect the server enclosure with internal or external power source to an external PDU. Connecting the Power Cables to the Server Enclosure with Internal Power Source 1 On the back of the server enclosure, connect the power cables to the AC power sockets.

  • Page 238: Connecting The Power Cable To The Server Enclosure With External Power Source

    Connecting the Power Cable to the Server Enclosure with External Power Source WARNING: Make sure power is turned off on all devices before making connections. 1 On the back of the server enclosure, connect the power cable to the DC power socket.

  • Page 239: Connecting The Server Enclosure To A Rack Pdu

    Connecting the Server Enclosure to a Rack PDU WARNING: Do not connect or disconnect power cables to the PDU device while the PDU is energized. Turn off the PDU breaker switches to avoid potentially serious or fatal electrical shock. Move the PDU A, B, and C breaker switches to the "OFF"...
  • Page 240 4 Attach the server enclosure(s) power cables to the PDU power bus bar. NOTE: The PDU device supports a maximum of five PowerEdge C8000 server enclosures depending on the system configuration and power budget. Secure the three black power cable lugs to the top power bus bar (GND) with three screws.
  • Page 241 Figure 4-17. Connecting Multiple Server Enclosures to the PDU screws (12) power bus bar (GND) power bus bar (12 V) PDU device server enclosure 1 server enclosure 2 server enclosure 2 yellow power server enclosure 1 yellow power cables (3) cables (3) server enclosure 2 black power server enclosure 1 black power...

  • Page 242: Connecting A Network Switch To A Rack Pdu

    Connecting a Network Switch to a Rack PDU CAUTION: The PDU device’s A, B, and C power sockets are for network switches only. Do not connect server enclosure(s) or server(s) to these sockets. WARNING: Exceeding 3 amps per outlet could cause sudden rack level power loss.

  • Page 243: Connecting The Pdu To The Network

    Connecting the PDU to the Network 1 Install the power management controller (PMC) board into the PDU. Unpack the PMC kit. Slide the PMC board into the PMC tray. See Figure 4-19. Secure the PMC board to the PMC tray with the four screws. See Figure 4-19.
  • Page 244 2 Insert the PMC assembly into its enclosure bay. See Figure 4-20. 3 Secure the PMC assembly to the PDU with the two thumbscrews. See Figure 4-20. Figure 4-20. Installing the PMC Assembly thumbscrews (2) PMC assembly PDU device Rack Mount Configuration...
  • Page 245 4 Connect the network cable to the NIC port 1. See Figure 4-21. Figure 4-21. Connecting the Network Cable NIC port 1 network cable Rack Mount Configuration...

  • Page 246: Powering Up The Systems

    Powering Up the Systems 1 Install the PCIB module into the PDU. Insert the PCIB module into the PCIB bay. See Figure 4-22. Secure the PCIB module to the PDU with the two screws. See Figure 4-22. Figure 4-22. Installing the PCIB Module PDU device PCIB module screws (2)
  • Page 247 2 Turn on the PDU breaker switches by moving the A, B, and C breaker switches to the "ON" position. See Figure 4-23. Figure 4-23. Turning on the PDU Breaker Switches PDU device breaker switches (3) NOTE: The PMC board and PDU device illustrations used in this manual are provided as reference only.
  • Page 248 3 To enable monitoring of the PDU device over the network, turn on the PMC board by pressing the power button, located on the PMC board. The two indicators located on the front of the PMC board alerts you to the condition of the PDU power supply module, PMC board and managed sled modules.
  • Page 249 Indicator Icon Description The power/status indicator flashes amber indicating the following conditions (continued): • PSU module reading exceed threshold limits • Power > 1480 W • Voltage > 14.5 V • Voltage < 10.75 V • Current > 13 A •...
  • Page 250 Rack Mount Configuration...

  • Page 251: Troubleshooting

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 252: Troubleshooting System Startup Failure

    • If the system does not power on, check the LED display. If the power LED is not on, you may not be receiving AC power. Check the AC power cord to make sure that it is securely connected. Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations.

  • Page 253: Troubleshooting A Serial I/O Device

    5 If another sled is installed, connect the USB device to the sled. If the USB device works with a different sled, the first sled may be faulty. If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system.

  • Page 254: Troubleshooting A Nic

    Troubleshooting a NIC 1 Restart the compute sled and check for any system messages pertaining to the NIC controller. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 20. • If the link indicator does not light, check all cable connections. •...

  • Page 255: Troubleshooting A Wet Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 256: Troubleshooting A Damaged Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 257: Troubleshooting Enclosure Fan Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 258 Table 5-1. Fan Module (Fan Controller Firmware) Thermal Behavior Per Sled Fan Module BMC (Processor/Memory)/Server Enclosure Temperature Status Status OK/OK OK/Fail Fail/OK Fail/Fail Two fan System throttling, System System throttling, System modules fail throttling, throttling, After 90 seconds has After 90 seconds has passed, the system will After 90 passed, the system...
  • Page 259 Table 5-3. Case Scenario 2 Interval (30 secs) PWM Results Fan Controller Firmware Action 1 Sets PWM= 100% Interval 1 PWM > 100% 2 Sled throttling mechanism is active PWM  100% Interval 2 1 Sets PWM duty cycle 2 Sled throttling mechanism is inactive 1 Sets PWM = 100% Interval 3 PWM >...
  • Page 260 • Interval 2 — If the calculated value of the PWM duty cycle is less than or equal to 100%, the FC firmware will send a signal to the fan to operate at the set duty cycle. • Interval 3 — If the calculated value of the PWM duty cycle is less than or equal to 100%, the FC firmware will send a signal to the fan to operate at the set duty cycle.
  • Page 261 • Interval 3 — If the calculated value of the PWM duty cycle is less than or equal to 100%, the FC firmware will send a signal to the fan to operate at the set duty cycle. • Interval 4 — If the calculated value of the PWM duty cycle is higher than 100%, the FC firmware will send a signal to the fan to operate at 100% duty cycle and trigger sled throttling.

  • Page 262: Troubleshooting Cooling Problems

    Troubleshooting Cooling Problems PowerEdge C8000 server enclosure supports chiller-less fresh air cooling that enables the enclosure to operate at room temperature and tolerate temperature spikes up to 45 °C (113 °F). Fresh air cooling controls temperature in the enclosure through fan speed. Outside air is drawn and circulated through the enclosure interior to cool the enclosure and components.
  • Page 263 To disable fresh air cooling in the enclosure: 1 Enter the following command: ipmitool -I lanplus -P <password> -U <username> -H <BMC IP address> raw <command> where -I lanplus is the LAN plus interface that uses the Remote Management Control Protocol+ (RMCP+) protocol to communicate with the BMC over an Ethernet LAN connection -P <password>...
  • Page 264 <command> is the command for configuring the fresh air mode For example, the command line should have the following format: ipmitool –I lanplus –P root -U root –H 192.168.70.58 raw 0x30 0x43 0x01 0x01 2 You can do either of the following commands to view the server enclosure fresh air status: –...
  • Page 265 Air Inlet Temperature Threshold Settings The table below lists the enclosure’s air inlet temperature thresholds and the different fan controller firmware actions for each threshold. Table 5-6. Enclosure Air Inlet Temperature Threshold Settings Enclosure Threshold Ambient Threshold Level Action Inlet Setting Temp Condition...
  • Page 266 (continued) Table 5-6. Enclosure Air Inlet Temperature Threshold Settings Enclosure Threshold Ambient Threshold Level Action Inlet Setting Temp Condition Fresh air Upper 52 °C Extremely high Fan controller (FC) °F) mode non-recoverable (125.6 firmware shuts down the system. NOTE: The firmware reads inlet temperature every 5 secs.

  • Page 267: Troubleshooting Sled Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 268 5 Remove the sled from the enclosure. See "Removing a Compute Sled" on page 192. See the compute sled’s documentation for more information. 6 Check the memory channels and ensure that they are populated correctly. 7 Reseat the memory modules in their sockets. See the compute sled’s documentation for more information.

  • Page 269: Troubleshooting A Hard-Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 270: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 271: Troubleshooting The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 272: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 273: Irq Assignment Conflicts

    IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously. To avoid this type of conflict, see the documentation for each PCI device for specific IRQ requirements. IRQ Line Assignment IRQ Line Assignment IRQ0...
  • Page 274 Troubleshooting...

  • Page 275: Updating Firmware Images And Monitoring The Pdu Power Status

    When updating FCB components, such as the CPLD and fan table, the update sequence is as follows: CPLD > fan table > FCB firmware. 1 Download the latest fan controller board firmware from dell.com/support. Browse to the location where you downloaded the firmware package and extract the package.

  • Page 276: Verifying And Updating The Fan Controller Board Firmware Via Snmp

    Sample output: [root@localhost]#./fcbutil_linux64 fcb_fw.bin FCB Update Utility Ver 0.01.01, 2013/05/24 IPMIVer=02 FWVer=02.20 AuxFW=06000000 FCBVer=02.26 FanTableVer=01.63 Start Copy Image to BMC 100% Wait: Copy Image to FCB and Update FCB Done: Update Completed. Reset BMC! Wait: BMC Reboot and Connect to FCB FCBVer=02.27 FanTableVer=01.63 Completed! [root@localhost]#...

  • Page 277: Checking Fcb Indicators

    2 Install a Trivial File Transfer Protocol (TFTP) server software on your computer. TFTP is a simplified form of the FTP. It is used with the SNMP v2c command line interfaces to transfer files to and from the FCB, update the FCB firmware and modify the FCB configuration information.

  • Page 278: Viewing Or Changing The Fcb Configuration Information

    Viewing or Changing the FCB Configuration Information The FCB configuration information is stored in the FCB board’s internal EEPROM. The FCB configuration file is a text (TXT) file. You must use TFTP server to retrieve the configuration data and then use Notepad or a text editor to view or change the configuration data.

  • Page 279: Updating The Fcb Firmware

    Updating the FCB Firmware NOTE: The following procedure uses NET-SNMP, a free SNMP tool for Linux systems, available at www.net-snmp.org, as an example. NOTE: The snmpset community property command depends on the community string data in the FCB Configuration Information. The default SNMP community string is public.

  • Page 280: Viewing The Fcb Firmware Version Information

    Viewing the FCB Firmware Version Information NOTE: The following procedure uses NET-SNMP, a free SNMP tool for Linux systems, available at www.net-snmp.org, as an example. 1 Launch the NET-SNMP utility. 2 Use the snmpset command to view firmware version information. snmpget -v 2c -c private 10.32.49.67 .1.3.6.1.4.1.674.20.50.2.0 Sample output: [root@localhost ~]# snmpget -v 2c -c private 10.32.49.67.1.3.6.1.4.1.674.20.50.2.0...

  • Page 281: Checking Pdu Indicators

    Checking PDU Indicators The PMC power/status and identification indicators lights to indicate an error condition. • Power/status indicator blinks amber (about 1 Hz) to indicate an error condition. • Identification indicator blinks blue (about 1 Hz). Resetting the PDU Network Connection By default, the PMC is configured to automatically obtain an IP address via DHCP server.

  • Page 282: Viewing Or Changing The Pmc Configuration Information

    Viewing or Changing the PMC Configuration Information The PMC configuration information is stored in the PDU PMC board’s internal EEPROM. The PMC configuration file is a text (TXT) file. You must use TFTP server to retrieve the configuration data and then use Notepad or a text editor to view or change the configuration data.

  • Page 283: Updating The Pmc Firmware

    Updating the PMC Firmware NOTE: The following procedure uses NET-SNMP, a free SNMP tool for Linux systems, available at www.net-snmp.org, as an example. 1 Use the TFTP server to upload the PMC firmware image into the PMC EEPROM. 2 Launch the NET-SNMP utility. 3 Use the snmpset command to update the firmware: To set TFTP Server IP address, enter the following commands.

  • Page 284: Viewing The Pmc Firmware Version Information

    Viewing the PMC Firmware Version Information NOTE: The following procedure uses NET-SNMP, a free SNMP tool for Linux systems, available at www.net-snmp.org, as an example. 1 Launch the NET-SNMP utility. 2 Use the snmpset command to view firmware version information. snmpget -v 2c -c community target_ip .1.3.6.1.4.1.674.20.50.2.0 Sample output: [root@localhost ~]# snmpget -v 2c -c private 10.32.49.67.1.3.6.1.4.1.674.20.50.2.0...

  • Page 285: Jumpers And Connectors

    Jumpers and Connectors This section describes the connectors on the various boards in the server enclosure. Server Enclosure Boards The server enclosure has three system boards that make up its building block. • Front Panel Board • Fan Controller Board •...

  • Page 286: Fan Controller Board Connectors

    power/event LED system identification LED thermal sensor front panel connector 10/100 Mbit NIC LAN port LAN activity LED Fan Controller Board Connectors Figure 7-2. Fan Controller Board Connectors fan 3 fault LED fan 2 fault LED fan 1 fault LED Service mode button PDU PMBus connector 10/100 Mbit NIC LAN port...

  • Page 287: Power Management Board Connectors

    Power Management Board Connectors Figure 7-3. Front View of the Power Management Board front panel board connector power bus bar system fan connector power connector (debug-use only) power bus bar fan controller board connector Figure 7-4. Back View of the Power Management Board node power distribution board connectors 1-10 Jumpers and Connectors...
  • Page 288 Jumpers and Connectors...

  • Page 289: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 290 Getting Help...

  • Page 291: Index

    FILE LOCATION: D:\Projects\User Guide\Server\Dell\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fm Index about the system, 11 Dell contacting, 289 double-wide sled blank installing, 190 removing, 190 backplane cage installing, 216 removing, 212 fan bay cage installing, 216 removing, 212 command line interfaces, 120 fan bay numbering, 23...
  • Page 292 FILE LOCATION: D:\Projects\User Guide\Server\Dell\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fm front panel board power sled, 200 connectors, 285 PSU module, 206 installing, 210 PSU1/3 module assembly, 203 removing, 209 PSU2/4 module assembly, 204 single-wide sled blank, 191 storage sled, 195 IPMI command list, 145...
  • Page 293 FILE LOCATION: D:\Projects\User Guide\Server\Dell\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fm PDU power supply removing indicator code, 217 backplane cage, 212 installing, 219 compute sled, 192 removing, 217 double-wide sled blank, 190 fan bay cage, 212 POST error codes, 42 fan controller board, 211 power management board...
  • Page 294 FILE LOCATION: D:\Projects\User Guide\Server\Dell\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fm sled features, 26 system setup double-wide compute sled, 29 active state power management configuration, 103 power sled, 36 BMC LAN configuration, 111 single-wide compute sled, 26 boundaries of PSU storage sled, 34 configuration, 83...
  • Page 295 FILE LOCATION: D:\Projects\User Guide\Server\Dell\OOB\HOM\Hardware Owners Manual\Chassis\C8000\C8000_HOM_bk0IX.fm troubleshooting damaged enclosure, 256 enclosure components, 257 expansion cards, 270 external connections, 252 fan modules, 257 hard-drive, 269 memory, 267 NIC, 254 processors, 270 serial device, 253 sled components, 267 system battery, 272 system board, 271...

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