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42
TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP
TROUBLESHOOTING
Problem
Cannot control the TV with the
remote control.
No image display and no sound
is produced.
The TV turns off suddenly.
When connecting to the PC,
'No Signal' or 'Invalid Format' is
displayed.
EXTERNAL CONTROL dEVICE SETUP
To obtain the external control device setup information, please visit 'www.lg.com'.
Check the remote control sensor on the product and try again.
y
y
Check if there is any obstacle between the product and the remote
y
y
control.
Check if the batteries are still working and properly installed
y
y
(
to
,
to
).
Check if the product is turned on.
y
y
Check if the power cord is connected to a wall outlet.
y
y
Check if there is a problem in the wall outlet by connecting other
y
y
products.
Check the power control settings. The power supply may be
y
y
interrupted.
Check if the Auto sleep feature is activated in the Time settings.
y
y
If there is no signal while the TV is on, the TV will turn off
y
y
automatically after 15 minutes of inactivity.
Turn the TV off/on.
y
y
Reconnect the HDMI cable.
y
y
Restart the PC with the TV on.
y
y
Solution
- Quick Links:
- External Control Device Setup
Hide quick links:
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