Page 1 ThinkServer TS100 Types 6431, 6432, 6433, and 6434 Hardware Maintenance Manual...
Page 3 ThinkServer TS100 Types 6431, 6432, 6433, and 6434 Hardware Maintenance Manual...
Page 4 Portions © Copyright International Business Machines Corporation 2008. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
Page 5: Table Of Contents
Completing the setup Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434......37 Replaceable server components .
Page 6 About the checkout procedure ....145 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual ....83 .
Page 7 Purchasing additional services....249 Lenovo Taiwan product service ....249 Appendix B.
Page 8 Index ......259 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 9: Safety
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Lenovo 2008. Portions © IBM Corp. 2008.
Page 10: Guidelines For Trained Service Technicians
Use the information in this section to help you identify potential unsafe conditions in ® an IBM product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury. The information in this section addresses only those items.
Page 11: Guidelines For Servicing Electrical Equipment
Guidelines for servicing electrical equipment Observe the following guidelines when you service electrical equipment: v Check the area for electrical hazards such as moist floors, nongrounded power extension cords, and missing safety grounds. v Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents.
Page 12: Safety Statements
Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 13 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
Page 14 Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 15 Statement 3: CAUTION: When laser products (such as CD drives, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 16 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 17 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 18 Statement 15: CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 19: Chapter 1. Introduction
Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server.
Page 20: Notices And Statements In This Document
These updates are available from the Lenovo Web site. To check for updated documentation and technical updates, complete the following steps.
Page 21: Features And Specifications
Features and specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Chapter 1. Introduction...
Page 22 When no mini-PCI-X enablement card installed, this slot has no function. v Two PCI 32-bit/33 MHz slots ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Fans: Three speed-controlled fans. Power supply: One of the following power supplies:...
Page 23: Server Controls, Leds, And Power
Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server. Power-on LED Power-control button Hard disk drive activity LED...
Page 24 When the drive is removed, this LED also is visible on the hard disk drive backplane, below the hot-swap hard disk drive activity LED. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 25: Rear View
Rear view The following illustration shows the connectors and LEDs on the rear of the server. Ethernet transmit/ receive activity LED (amber) Ethernet link status LED (green) Remote Supervisor Adapter II SlimLine (Ethernet) connector USB connectors 1 and 2 Ethernet connector USB connectors 3 and 4 Video connector Power-cord connector...
Page 26: Server Power Features
When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 27 on the server. While the server remains connected to ac power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system.
Page 28: Connectors, Leds, And Jumpers
Microprocessor connector Front panel Hard disk drive fan connector Front USB connectors SATA connector ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Hot-swap hard disk drive backplanar connector USB tape drive connector PCI-X enablement card connector Mini-PCI slot...
Page 29: System Board External Connectors
System board external connectors The following illustration shows the external input/output (I/O) connectors on the system board. Ethernet transmit/ receive activity LED (amber) Ethernet link status LED (green) Remote Supervisor Adapter II SlimLine (Ethernet) connector USB connectors 1 and 2 Ethernet connector USB connectors 3 and 4 Video connector...
Page 30: System Board Optional-Devices Connectors
DIMM connectors PCI 32-bit 33 MHz connector PCI-X 64-bit 133 MHz connector ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual PCI Express x4 (x1) connector PCI Express x8 connector Remote Supervisor Adapter II Slim Line connector...
Page 31: System Board Leds
System board LEDs The following illustration shows the LEDs on the system board. 1 Boot block jumper (JP6) 2 Clear CMOS jumper (JP1) 3 Mini-BMC force update jumper (JP3) Chapter 1. Introduction...
Page 32: System Board Jumpers
Jumper name Clear CMOS jumper Mini-BMC force update ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Jumper setting v Pins 1 and 2: Keep CMOS data (default) v Pins 2 and 3: Clear the CMOS data, which clears the power-on password.
Page 33 Table 2. System board jumper blocks (continued) Jumper number Jumper name Boot block jumper (JP6) Jumper setting v Pins 1 and 2: Normal (default) v Pins 2 and 3: Recover boot block (see “Updating (flash-update) the BIOS code on the server”...
Page 34 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 35: Chapter 2. Configuration Information And Instructions
Hardware Failure Prediction, deploy operating systems and software, and monitor software licenses. You can download and install the EasyManage software from the Lenovo Support Web site (http://www.lenovo.com/support). Optionally, you can order an EasyManage installation disc from your Lenovo marketing representative or reseller.
Page 36 SAS/SATA controller card (LSI 1064e) installed ServeRAID-MR10i adapter installed v Remote Supervisor Adapter II SlimLine configuration ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual RAID array configuration RAID array management (before operating system is (after operating system is...
Page 37: Using The Configuration/Setup Utility Program
For information about setting up and cabling a Remote Supervisor Adapter II SlimLine for use in an Advanced System Management (ASM) network, see “Setting up a Remote Supervisor Adapter II SlimLine” on page 32. Using the Configuration/Setup Utility program This section provides instructions for starting the Configuration/Setup Utility program and descriptions of the menu choices that are available.
Page 38 Configuration/Setup Utility menu. If an administrator password is set, the full Configuration/Setup Utility menu is available only if you type the administrator password at the password prompt. – Power-on Password ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 39 Select this choice to set, change, or delete a power-on password. v Start Options Select this choice to view or change the startup options. Changes in the start options take effect when you restart the server. You can set keyboard operating characteristics, such as the keyboard speed, and you can specify whether the server starts with the keyboard number lock on or off.
Page 40 POST and run time. by the SMI handler and by the service processor. The most recent event or error is displayed first. Use the ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual The serial port is available for use by POST and the operating system, however, the mni-BMC can still monitor the serial data for a take-control sequence.
Page 41: Using The Thinkserver Easystartup Dvd
If you did not receive a ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/ support. The EasyStartup program has the following features:...
Page 42: Easystartup Overview
(bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD, you also must have the operating-system installation CD or DVD and the product key for the operating system (if provided). The EasyStartup program performs the following tasks: ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 43 Spanish, and Japanese. You will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.
Page 44: Using The Mini-Baseboard Management Controller Utility Programs
EasyStartup program to install your operating system, complete the following steps to download the latest operating-system installation instructions from the Lenovo Web site: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
Page 45 To download the program, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Page 46 BIOS code. To download the program, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Page 47: Using The Boot Menu Program
To download the utility program and create the mini-baseboard management controller management utility CD, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
Page 48: Enabling The Broadcom Netxtreme Gigabit Ethernet Boot Agent
Broadcom NetXtreme Gigabit Ethernet Software CD that comes with the server. To find updated information about configuring the controller, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
Page 49 In addition, you can download an LSI command-line configuration program from: http://www.lenovo.com/support. When you are using the LSI Configuration Utility program to configure and manage arrays, consider the following information:...
Page 50: Setting Up A Remote Supervisor Adapter Ii Slimline
– On the server, install Microsoft Windows 2000 with Service Pack 3 or later. – On the client system, install Microsoft Windows 2000 or later and the Java 1.4 or later Plug-in. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 51: Cabling The Remote Supervisor Adapter Ii Slimline
Make sure that the server has an Internet connection, so that you can download software and firmware from the Lenovo support Web site during the installation process. v If you plan to configure Simple Network Management Protocol (SNMP) trap alerts on the Remote Supervisor Adapter II SlimLine, install and compile the management information base (MIB) on the SNMP manager.
Page 52: Installing The Remote Supervisor Adapter Ii Slimline Firmware
Firmware-update utility program To download and install the software and firmware, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www.lenovo.com/support.
Page 53: Completing The Setup
3. Select Servers from the Brand list. 4. From Family list, select ThinkServer TS100, and click Continue. 5. Click Downloads and drivers to download firmware updates. 6. Select the software or firmware package that you want to install. On the next page, click the link for each file that you want to download.
Page 54 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 55: Chapter 3. Parts Listing, Thinkserver Ts100 Machine Types 6431, 6432, 6433, And 6434
6431, 6432, 6433, and 6434 The following replaceable components are available for all models of the ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 server, except as specified otherwise in Table 4 on page 38. For an updated parts listing, consult the latest version of the Hardware Maintenance Manual on the Lenovo Support Web site.
Page 56: Replaceable Server Components
Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 57 (models 14U 14F 14S 14L 14D 14Y 14G 14M 14A 14Q 14T 14K 14R 14E 14J) Microprocessor, E2200 2.2G 1MB (models CTO) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 CRU part CRU part number...
Page 58 Power supply cage (for redundant power supplies) (all models) Retention module (for fan sink) (all models) System service label (all models) Tray assembly, simple-swap (all models) ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual CRU part CRU part number number...
Page 59 Emulex 4 Gbs PCI-E single port fiber channel adapter (all models) Emulex 4 Gbs PCI-E dual port fiber channel adapter (all models) LSI MR-10i Adapter battery (all models) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 CRU part CRU part number number...
Page 60 OEM / SpeclBids FRUGBM (all models) EULER 2.5″ HDD BACKPLANE (all models) PCI-X Slot Enablement card (all models) HSDriveIDs (all models) SYSServiceOEM (all models) ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual CRU part CRU part number number...
Page 61 Retention bracket (front), adapter (all models) Hard disk drive cage, 3.5-inch drives (all models) Hard disk drive cage, 2.5-inch drives (four bays) (all models) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 CRU part CRU part number...
Page 62 17S 17L 17D 17Y 17G 17M 17A 17Q 17T 17K 17R 17E 17J 18G 18H) Microprocessor, X3330 2.66G6MB (models CTO) Fan sink (all models) Side cover with lock (all models) ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual CRU part CRU part number number...
Page 63 RSA Slimline Bracket (all models) SATA/SAS RAID adapter (all models) SATA/SAS RAID adapter battery (all models) SATA/SAS RAID adapter battery carrier (all models) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 CRU part CRU part number...
Page 64 Table 5. Parts listing, Types 6432 (continued) Index Description IBM SAS HBA Controller (all models) IBM x RAID 10i (all models) IBM Ultra320 SCSI Controller 2 (all models) ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual CRU part CRU part number number (Optional-...
Page 65 Retention bracket (front), adapter (all models) Hard disk drive cage, 3.5-inch drives (all models) Hard disk drive cage, 2.5-inch drives (four bays) (all models) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 CRU part CRU part number...
Page 66 Side cover with lock (all models) Power supply, non-redundant 401 watt (models 13U 13F 13S 13L 13D 13Y 13G 13M 13A 13Q 13T 13K 13R 13E 13J) ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual CRU part CRU part number...
Page 67 SATA/SAS RAID adapter (all models) SATA/SAS RAID adapter battery (all models) SATA/SAS RAID adapter battery carrier (all models) IBM SAS HBA Controller (all models) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 CRU part CRU part number...
Page 68 Table 6. Parts listing, Types 6434 (continued) Index Description IBM x RAID 10i (all models) IBM Ultra320 SCSI Controller 2 (all models) ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual CRU part CRU part number number (Optional-...
Page 69: Power Cords
Power cords For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards...
Page 70 39M5247 39M5206 39M5102 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Used in these countries and regions Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda (models 14G 14M 14A 15A 12G 12M 12A) Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,...
Page 71 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela (models 17G 18G 19G 12G 13G 14G 15G 16G) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434...
Page 72 39M5219 39M5199 39M5068 39M5226 39M5233 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Used in these countries and regions 110 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,...
Page 73 Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela (models) Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434...
Page 74 39M5219 39M5199 39M5068 39M5226 39M5233 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Used in these countries and regions 110 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,...
Page 75: Chapter 4. Removing And Replacing Server Components
Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 76: System Reliability Guidelines
You do not run the server without the air baffle installed. Operating the server without the air baffle might cause the microprocessor to overheat. v The microprocessor socket always contains a microprocessor and fan sink. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 77: Working Inside The Server With The Power On
Working inside the server with the power on Attention: the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
Page 78: Handling Static-Sensitive Devices
If you are instructed to return a device or component, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Static electricity can damage the server and other electronic devices.
Page 79: Connecting The Cables
Connecting the cables You must turn off the server before you connect any cables to or disconnect any cables from the server. Note: If the cable that you are connecting or disconnecting is a USB cable, however, you do not have to turn off the server. See the documentation that comes with optional devices for additional cabling instructions.
Page 80: Removing And Replacing Self-Service Crus
6. If you are instructed to return the side cover, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Operating the server for more than 30 minutes with the side cover...
Page 81: Installing The Side Cover
Installing the side cover Attention: on the server. Operating the server for extended periods of time (more than 30 minutes) with the side cover removed might damage server components. To install the side cover, complete the following steps: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server.
Page 82: Removing The Lower Bezel
5. If you are instructed to return the lower bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 83: Installing The Lower Bezel
Installing the lower bezel To install the lower bezel, complete the following steps: 1. Insert the two bottom tabs on the lower bezel into the corresponding holes in the front of the chassis. 2. Rotate the top of the lower bezel up to the chassis; then, press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place.
Page 84: Removing The Upper Bezel
6. If you are instructed to return the upper bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 85: Installing The Upper Bezel
Installing the upper bezel To install the upper bezel, complete the following steps: 1. Insert the two tabs on the right-side of the upper bezel into the corresponding holes on the right side of the chassis. 2. Rotate the upper bezel to the left side of the chassis until the bezel clips 1 are aligned with the corresponding indentations on the left side of the chassis and it snaps into place.
Page 86: Removing An Adapter
Attention: maintains the electronic emissions standards of the server and ensures proper ventilation of server components. Retention clip ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Expansion-slot covers must be installed in all empty slots. This Adapter...
Page 87: Installing An Adapter
Rear adapter retention bracket Expansion-slot screw 8. If you are not replacing the adapter, install an expansion-slot cover in the expansion-slot opening. 9. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing an adapter For information about the types of adapters that the server supports and other information that you might consider when you install an adapter, see the User...
Page 88 9. Install and lock the side cover (see “Installing the side cover” on page 63). 10. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Left side of the Front adapter retention bracket...
Page 89: Removing And Installing Internal Drives
Removing and installing internal drives See the User Guide for information about the types of drives that the server supports and other important information. The following figures show the locations of the drive bays in the server. Some models have seven drive bays 1 to 7 , and some models have eleven drive bays 1 to 11 .
Page 90 9. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 91 Installing a CD or DVD drive To install a CD or DVD drive, complete the following steps: 1. If you are replacing a removed drive with a new drive, make sure that: v You have all the cables and other equipment that is specified in the documentation that comes with the new drive.
Page 92: Removing A Tape Drive
4. Remove the upper bezel (see “Installing the upper bezel” on page 67). 5. Remove the lower bezel (see “Installing the lower bezel” on page 65). 6. Disconnect the power and signal cables from the drive that is to be removed. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 93: Installing A Tape Drive
7. Press and hold the blue release button on the side of the bay to release the drive; then, pull the drive out of the front of the server. 8. Remove the drive retainer clip from the side of the drive. Save the clip to use when you install the replacement drive.
Page 94 10 minutes without either a drive or a filler panel installed in each drive bay. To remove a hot-swap hard disk drive, complete the following steps: ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual To maintain proper system cooling, do not operate the server for more...
Page 95 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. Note: You do not have to turn off the server to remove hot-swap drives from the hot-swap drive bays. 2. Unlock the side cover. The side cover does not have to be removed. 3.
Page 96 RAID operation and complete instructions for using ServeRAID Manager. 6. Install the lower bezel (see “Installing the lower bezel” on page 65). 7. Lock the side cover. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Server model with eight hot-swap drive bays...
Page 97 Removing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SATA hard disk drives. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before you remove or install a simple-swap hard disk drive. To remove a simple-swap hard disk drive, complete the following steps: 1.
Page 98 5. Lock the side cover. 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Simple-swap hard disk drives are not hot-swappable. Disconnect all...
Page 99: Removing A Hot-Swap Power Supply
Removing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Removing a non-hot-swap power supply” on page 115 for information about the removal of a non-hot-swap power supply. When you remove or install a hot-swap power supply, observe the following precautions.
Page 100 4. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 101: Installing A Hot-Swap Power Supply
Installing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Installing a non-hot-swap power supply” on page 117 for information about the installation of a non-hot-swap power supply. To install a hot-swap power supply, complete the following steps: 1.
Page 102: Removing A Memory Module
7. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual To avoid breaking the DIMM retaining clips or damaging the DIMM...
Page 103: Installing A Memory Module
Installing a memory module Note: If you are replacing a faulty DIMM, make sure that the replacement DIMM is the correct type of memory. If you are adding DIMMs, install the DIMMs in the sequence shown in the following table. See the User Guide for additional information about the type of memory that is compatible with the server.
Page 104: Removing And Replacing Optional-Service Crus
Removing and replacing optional-service CRUs You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server. The illustrations in this document might differ slightly from your hardware.
Page 105 Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 106: Removing The Rear System Fan
6. Pull the fan up and out of the chassis. 7. If you are instructed to return the fan, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 107: Installing The Rear System Fan
Installing the rear system fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To install the rear system fan, complete the following steps: 1.
Page 108: Removing The Hard Disk Drive Fan Assembly
If you have the eight-drive, 2.5-inch hot-swap hard disk drive model, the hard disk drive fan assembly looks like the following illustration. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 109 8. Remove the cable from the slot 2 on the hard disk drive fan assembly; then, rotate the assembly away from the drive cage and remove the assembly from the drive cage. 9. If you are instructed to return the hard disk drive fan assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 110: Installing The Hard Disk Drive Fan Assembly
Do not fully close the hard disk drive fan assembly 3 . If you have the eight-drive, 2.5-inch hot-swap hard disk drive model, the hard disk drive fan assembly looks like the following illustration. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 111: Removing The Simple-Swap Backplate
2. Route the hard disk drive signal and power cables through the slots 2 on the edge of the hard disk drive fan assembly 3 . Make sure that the cables will not be pinched between the hard disk drive assembly and the hard disk drive backplane when the assembly is installed.
Page 112 11. Lift the simple-swap backplate out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the simple-swap backplate, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 113: Installing The Simple-Swap Backplate
Installing the simple-swap backplate This procedure applies only to server models with the simple-swap SATA backplate installed on the back of the hard disk drive cage. To install the simple-swap backplate, complete the following steps. 1. Position the bottom edge of the simple-swap backplate 4 on the lower lip of the drive cage.
Page 114: Removing The Sas/Sata Hard Disk Drive Backplane
Locating pins 10. Tilt the top of the hard disk drive backplane away from the drive cage until it is clear of the locating pins. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual SAS backplane Retaining latch...
Page 115: Installing The Sas/Sata Hard Disk Drive Backplane
11. Lift the SAS/SATA hard disk drive backplane out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the SAS/SATA hard disk drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 116 11. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 117: Removing The Front-Panel Assembly
Removing the front-panel assembly To remove the front-panel assembly, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 118: Installing The Front-Panel Assembly
7. Press down and hold the release tab on the top of the front USB housing; then, tilt the top of the housing away from the chassis and lift the housing out of the opening in the chassis. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 119: Removing The Rear Adapter Retention Bracket
8. Squeeze the spring clips 1 on the sides of the front USB connector assembly and pull the assembly out of the back of the housing. 9. Carefully pull the front USB cable out of the opening in the chassis. 10.
Page 120: Installing The Rear Adapter Retention Bracket
ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Hinge pin...
Page 121: Installing The Front Adapter-Retention Bracket
Installing the front adapter-retention bracket To install the front adapter-retention bracket, complete the following steps: 1. Insert one of the hinge pins on the front adapter-retention bracket into the metal hinge point on the fan cage assembly. 2. Rotate the other hinge pin on the front adapter-retention bracket into position and push the hinge pin into the other metal hinge point.
Page 122: Removing The Hot-Swap Power Supply Cage
7. If you are instructed to return the power supply cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 123: Installing The Hot-Swap Power Supply Cage
Installing the hot-swap power supply cage This procedure applies only to server models that have hot-swap power-supplies. To install the hot-swap power supply cage, complete the following steps: 1. Place the power supply cage into the chassis and slide it toward the rear of the server until the retaining clips 1 engage the top of the chassis.
Page 124: Removing The Mini-Sas/Sata Controller
8. If you are instructed to return the SAS/SATA controller, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Alignment holes Mini-SAS/SATA controller...
Page 125: Installing The Sas/Sata Controller
Installing the SAS/SATA controller To install the SAS/SATA RAID controller, complete the following steps: 1. Touch the static-protective package that contains the SAS/SATA controller to any unpainted surface on the outside of the server; then, remove the SAS/SATA controller from the package. 2.
Page 126: Installing The Optional Mini-Pci-X Enablement Card
2. Position the mini-PCI-X enablement card over the mini-PCI slot 1 connector and the plastic standoff. Press the mini-PCI-X enablement card firmly into the mini-PCI slot connector and into the mini-PCI-X enablement card connector, and then onto the plastic standoff. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 127: Removing The Raid-Mr10I Sas/Sata Controller
3. Install and lock the side cover (see “Installing the side cover” on page 63). 4. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the RAID-MR10i SAS/SATA controller To remove the IBM ServeRAID-MR10i SAS/SATA controller from the server, complete the following steps: 1.
Page 128: Installing The Raid-Mr10I Sas/Sata Controller
7. Align the ServeRAID-MR10i SAS/SATA controller so that the keys align correctly with the connector on the system board. Attention: the ServeRAID-MR10i controller. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Incomplete insertion might cause damage to the system board or...
Page 129 Hard disk drive cable connectors 4 - 7 Hard disk drive cable connectors 0 - 3 Battery Note: The drive cage should be in the open position. This illustration shows it in the closed position. 8. Press the ServeRAID-MR10i SAS/SATA controller firmly into the connector on the system board.
Page 130: Removing An Ibm Remote Supervisor Adapter Ii Slimline Adapter
4. Rotate the rear adapter-retention bracket out of the server. 5. Press the Remote Supervisor Adapter II SlimLine support-bracket-retention clip outward slightly and grasp the Remote Supervisor Adapter II SlimLine adapter and lift it out of the server. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 131: Installing An Ibm Remote Supervisor Adapter Ii Slimline Adapter
1 Remote Supervisor Adapter II SlimLine adapter 2 Remote Supervisor Adapter II SlimLine retention clip 3 Remote Supervisor Adapter II SlimLine support bracket 6. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing an IBM Remote Supervisor Adapter II SlimLine adapter An optional IBM Remote Supervisor Adapter II SlimLine adapter must be installed only in its dedicated connector on the system board.
Page 132 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Incomplete insertion might cause damage to the system board or...
Page 133: Removing And Replacing Frus
Removing and replacing FRUs Field replaceable units (FRUs) must be installed only by trained service technicians. Removing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply. See “Removing a hot-swap power supply” on page 81 for information about the removal of a hot-swap power supply.
Page 134 6. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Support the power supply while you remove the mounting screws.
Page 135: Installing A Non-Hot-Swap Power Supply
Installing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply. See “Installing a hot-swap power supply” on page 83 for information about the installation of a hot-swap power supply. To install a non-hot-swap power supply, complete the following steps: 1.
Page 136: Removing The Microprocessor And Fan Sink
If the microprocessor and fan sink will be reused, do not contaminate the thermal material between them. 1 Orientation indicators 2 Fan-sink retention lever ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual The fan-sink retention lever is spring-loaded when the fan sink is...
Page 137 c. Tip the top of the fan sink toward the front of the server while you slide it away from the lower flange of the retention module; then, remove it from the server. After removal, place the fan sink on its side on a clean, flat surface.
Page 138: Installing A Microprocessor And Fan Sink
Do not use excessive force when you press the microprocessor into the socket. 1 Orientation indicators 2 Fan-sink retention lever ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Make sure that the release lever on the microprocessor socket is...
Page 139: Thermal Grease
5. Close the microprocessor bracket frame 2 ; then, close the microprocessor retention latch 1 and lock it securely in place. 6. Install the fan sink: a. Make sure that the fan-sink retention lever is in the fully open position. Important: Be careful when you handle the microprocessor and fan sink.
Page 140 Note: If the grease is properly applied, approximately half of the grease will remain in the syringe. 6. Install the fan sink onto the microprocessor as described in “Installing a microprocessor and fan sink” on page 120. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 141: Removing The System Board
Removing the system board To remove the system board, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 142 Note: Make sure that you observe the orientation of the fan sink retention module before you move it so that when you reinstall it, you install it in the same orientation. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Fan-sink mounting bracket slots...
Page 143: Installing The System Board
12. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the system board To install the system board, complete the following steps: 1. Touch the static-protective package that contains the system board to any unpainted metal surface on the server.
Page 144 1 on the bottom the chassis. Note: The tabs are fully engaged when the screw holes in the system board are aligned with the corresponding holes in the chassis. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 145 4. Install the eight screws 2 that secure the system board to the chassis. 5. Reinstall the Remote Supervisor Adapter II SlimLine support bracket 1 with the two screws that you removed earlier. 6. Install any of the following components that you removed from the system board: v SAS/SATA controller (see “Installing the SAS/SATA controller”...
Page 146 10. Lock the side cover if you unlocked it during removal. 11. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 147: Chapter 5. Diagnostics
If POST detects a problem, several beeps might sound, or an error message is displayed. See “POST beep codes” on page 130 and “POST error codes” on page 135 for more information. © Lenovo 2008. Portions © IBM Corp. 2008.
Page 148: Post Beep Codes
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 149 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 150: No-Beep Symptoms
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 151: Error Logs
Error logs The server generates three error logs: v POST error log This log contains the three most recent error codes and messages that were generated during POST. v System-event/error log This log contains messages that were generated during POST and all system status messages from the service processor.
Page 152 4. From the top of the screen, select Hardware Info. 5. From the list, select BMC log. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 153: Post Error Codes
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 154 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 155 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 156 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 157 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 158 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 159 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 160 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 161 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 162 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 163: Checkout Procedure
Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server. About the checkout procedure Before you perform the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information that begins on page vii. v The diagnostic programs provide the primary methods of testing the major components of the server, such as the system board, Ethernet controller, serial ports, and hard disk drives.
Page 164: Performing The Checkout Procedure
– If you receive an error, see “Diagnostic messages” on page 165. – If the diagnostic programs were completed successfully and you still suspect a problem, see “Solving undetermined problems” on page 245. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 165: Troubleshooting Tables
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 166: Diskette Drive Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 167: General Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 168: Intermittent Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 169 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 170: Memory Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 171: Microprocessor Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 172 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 173: Optional-Device Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 174: Power Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 175: Serial Port Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 176: Software Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 177: Universal Serial Bus (Usb) Port Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 178: Error Leds
LED on the front of the server. Before you work inside the server to view the LEDs, read the safety information that begins on page vii and “Handling static-sensitive devices” on page 60. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 179: Power Supply Leds
If an error occurs, view the server LEDs in the following order: 1. Check the front-panel assembly on the front of the server. If the system-error LED is lit, it indicates that an error has occurred. 2. Check the front and rear of the server to determine whether any component LEDs are lit.
Page 180 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 181: Diagnostic Programs And Messages
Diagnostics CD. If one did not come with your server, you can download the CD from the Lenovo Support site. As you run the diagnostic programs, text messages are displayed on the screen and are saved in the test log.
Page 182: Running The Diagnostic Programs
Diagnostic text messages are displayed while the tests are running. A diagnostic text message contains one of the following results: Passed: The test was completed without any errors. Failed: The test detected an error. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 183: Viewing The Test Log
In the DSA GUI, select DSA Error Log from the System Information page. You can send the Diagnostic error log file to Lenovo service and support to aid in diagnosing the server problems or you can use the Diagnostic CLI copy command to copy the log to an external USB device.
Page 184 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 185 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 186 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 187 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 188 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 189 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 190 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 191 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 192 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 193 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 194 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 195 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 196 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 197 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 198 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 199 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 200 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 201 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 202 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 203 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 204 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 205 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 206 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 207 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 208 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 209 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 210 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 211 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 212 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 213 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 214 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 215 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 216 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 217 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 218 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 219 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 220 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 221 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 222 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 223 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 224 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 225 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 226 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 227 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 228 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 229 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 230 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 231 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 232 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 233 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 234 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 235 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 236 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 237 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 238 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 239 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 240 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 241 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 242 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 243 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 244 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 245 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 246 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 247 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 248 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 249 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 250: Updating (Flash-Update) The Bios Code On The Server
Updating (flash-update) the BIOS code on the server Periodically, Lenovo makes new levels of BIOS code available on the Web. Always check http://www.lenovo.com/support for the latest level of BIOS code, device drivers, documentation, and hints and tips. You can use one of the following methods to update (flash-update) the BIOS code on the server: v Download the BIOS code update file directly to the hard disk drive.
Page 251 2. Set your removable media device as the first startup device. 3. Select the removable media device that you want to boot from and move it to the top of the list. To recover the BIOS code, complete the following steps: 1.
Page 252 69); then, install the side cover (see “Installing the side cover” on page 63). 15. Lock the side cover. 16. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 253: System-Error Log Messages
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 254 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 255 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 256 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 257 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 258 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 259 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 260 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 261: Solving Sas Problems
Solving SAS problems For any SAS error message, one or more of the following devices might be causing the problem: v A failing SAS device (adapter, drive, or controller) v An incorrect SAS termination jumper setting v A missing or incorrectly installed SAS terminator v A defective SAS terminator v An incorrectly installed cable v A defective cable...
Page 262: Solving Ethernet Controller Problems
If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the network administrator must investigate other possible causes of the error. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 263: Solving Undetermined Problems
Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Modem, printer, mouse, and non-Lenovo devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is one 512 MB DIMM on the system board.
Page 264: Problem Determination Tips
Diagnostic program type and version level v Configuration option settings v Operating-system control-file setup See Appendix A, “Getting help and technical assistance,” on page 247 for information about calling Lenovo for service. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 265: Appendix A. Getting Help And Technical Assistance
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...
Page 266: Calling For Service
Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Page 267: Purchasing Additional Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo Taiwan product service ®...
Page 268 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 269: Appendix B. Notices
Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 270: Trademarks
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer...
Page 271: Waste Electrical And Electronic Equipment (Weee) Notices
Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
Page 272: Battery Return Program
Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive. ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 273: Electronic Emissions Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 274: Industry Canada Class A Emission Compliance Statement
Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw.
Page 275: Japanese Voluntary Control Council For Interference (Vcci) Statement
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...
Page 276: Taiwanese Class A Warning Statement
Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 277: Index
17 configuration minimum 245 configuration programs Boot Menu 18 © Lenovo 2008. Portions © IBM Corp. 2008. configuration programs (continued) Broadcom NetXtreme Gigabit Ethernet Boot Agent 18 Broadcom NetXtreme Gigabit Ethernet controller 18 Configuration/Setup Utility program 17 general 17...
Page 278 130 format, diagnostic code 164 messages, diagnostic 163 Ethernet activity LED 8 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual Ethernet (continued) connector 8 high performance modes 30 integrated on system board 30 link status LED 8...
Page 279 hard disk drive (continued) status LED 6 hard disk drives hot-swap SAS or SATA, installing 77 hot-swap SAS or SATA, removing 76 simple-swap SATA, installing 80 simple-swap SATA, removing 79 heat output 4 help, getting 247 hot-plug adapter. See adapter hot-swap drive backplane activity LED 6...
Page 280 156, 243 power supply hot-swap installing 83 removing 81 non-hot-swap installing 117 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual power supply (continued) non-hot-swap (continued) removing 115 specifications 4 power-cord connector 7 power-on LED 5...
Page 281 removing (continued) memory modules 84 microprocessor 118 power supply hot-swap 81 non-hot-swap 115 SAS/SATA controller 106 SAS/SATA hard disk drive backplane 96 side cover 62 simple-swap backplate 93 simple-swap drives 79 simple-swap SATA drives 79 system board 123 tape drive 74 the fan sink retention module 124 the Remote Supervisor Adapter II SlimLine support bracket 123...
Page 282 8 controller 4 video problems 153 web site publication ordering 247 support 247 Web site Lenovo support 2, 26, 27, 28, 29, 30, 34, 57, 232 weight 4 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual...
Page 284 Part Number: 46U0853 Printed in USA (1P) P/N: 46U0853...

This manual is also suitable for:

6431 6432 6433 6434

Lenovo ThinkServer TS100 Hardware Maintenance Manual

Safety

Chapter 1. Introduction

Chapter 2. Configuration Information and Instructions

Chapter 3. Parts Listing, Thinkserver TS100 Machine Types 6431, 6432, 6433, and 6434

Chapter 4. Removing and Replacing Server Components

Chapter 5. Diagnostics

Appendix A. Getting Help and Technical Assistance

Appendix B. Notices

Quick Links

Related Manuals for Lenovo ThinkServer TS100

Summary of Contents for Lenovo ThinkServer TS100

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Table of Contents