ThinkPad OneLink Pro Dock ..8.1 operating system ..An introduction to Lenovo programs ..Chapter 4. You and your computer . . 59 Accessibility and comfort .
The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover.
Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
• Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: •...
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
“Specifications” on page 11 • “Operating environment” on page 12 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
System-status indicator Trackpad ® TrackPoint pointing stick TrackPoint buttons (available on some models) ® Windows Start screen control Multi-touch screen Microphones The microphones capture sound and voice when used with a program capable of handling audio. Camera Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 52.
3. Follow the instructions on the screen. Note: Use Lenovo programs for advanced power settings. • For Windows 7: Use the Power Manager program. • For Windows 8.1: Use the Lenovo Settings program. For more information, see “Lenovo programs” on page 12. Chapter 1...
Left-side view Note: Depending on the model, your computer might look different from the following illustration. Figure 3. Left-side view ac power connector Lenovo OneLink connector Always On USB connector (USB 2.0 connector) Audio connector Media-card slot User Guide...
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Enable USB charge from the computer battery even when the computer is off, and click OK or Apply. • For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select Enable USB charge from the computer battery even when the computer is off check box under Always On USB.
Bottom view Note: Depending on the model, your computer might look different from the following illustration. Figure 4. Bottom view Emergency-reset hole Speakers Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter and insert a needle or a straightened paper clip into the emergency-reset hole to reset the computer.
Notes: • To ensure proper airflow, do not place any obstacles in front of the fan louvers. • The fan louvers of your computer might get too hot when the computer is running heavy tasks. When you are using or carrying the computer, take care to avoid direct contact to the fan louvers. Status indicators Your computer has several status indicators that show the status of your computer.
Certification information, the Windows Certificate of Authenticity label, and the Genuine Microsoft label. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
• All computer models that are licensed to use the Windows 8.1 Pro operating system The version of the operating system is printed on the label. Lenovo computers that are licensed for use with the Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the...
computer hardware. If your computer model is licensed to use the Windows 8.1 Pro operating system, that license contains downgrade rights which permit you to use the Windows 7 Professional operating system in place of the Windows 8.1 Pro operating system if you prefer. For more information about the Genuine Microsoft label, go to: http://www.microsoft.com/en-us/howtotell/Hardware.aspx The following figure shows the location of the Genuine Microsoft label.
Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.
Lenovo - Update and Drivers System Update Accessing Lenovo programs on the Windows 8.1 operating system You can access Lenovo programs on the Windows 8.1 operating system from the Start screen or the Apps screen. Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon to go to the Apps screen.
Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need. Depending on the model, your computer might support the following Lenovo programs: Note: The available programs are subject to change without notice.
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You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system. • Lenovo Settings (Windows 8.1)
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• Lenovo Solution Center (Windows 7 and Windows 8.1) The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance.
“Using a flash media card” on page 52 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
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• To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How to turn off my computer? • For Windows 7: Open the Start menu, then click Shut down. • For Windows 8.1: Do one of the following: –...
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Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen? • On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Start screen by default. To set the default startup screen, do the following: 1.
Using the special buttons This topic provides instructions on how to use the special buttons. The computer is equipped with special buttons as shown in the following illustration. You can control some functions of your computer through the special buttons, without the use of the keyboard. Power button: Press the power button to turn on the computer.
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Touch gesture (touch models Description only) Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Supported operating systems: Windows 7 and Windows 8.1 Touch: Tap and hold.
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Touch gesture (touch models Description only) Touch: Swipe in from the right edge. Mouse action: Move the pointer to the bottom-right or top-right corner of your screen. Function: Display the charms that contain system commands, such as Start, Settings, Search, Share, and Devices. Supported operating system: Windows 8.1 Touch: Swipe in from the left edge.
Touch gesture (touch models Description only) Touch: Swipe in from the top or bottom edge of an open app. Mouse action: Right-click anywhere on an open app. Function: View the app commands on an open app, such as Copy, Save, and Delete, depending on the app.
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• To purchase the ThinkPad Active Pen, go to the Lenovo Support Web site: http://www.lenovo.com/accessories Using the ThinkPad Active Pen The ThinkPad Active Capacitive Pen is battery-powered and used with one AAAA alkaline battery. To install a battery into the ThinkPad Active Pen, unscrew and remove the end cap of the ThinkPad Active Pen, insert the battery into the battery compartment with the negative polarity facing outward, and then tighten the end cap back into position.
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1. Insert the pen holder connector into an available USB connector on the computer. 2. Insert the ThinkPad Active Pen into any of the three holes in the pen holder, as shown in the following illustrations: Chapter 2 Using your computer...
Operating modes This section provides information about the operating modes of your computer. Your computer provides the notebook mode, stand mode, tablet mode, and tent mode that enable you to work more conveniently in your working environment. This section contains the following topics: •...
Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. Note: Depending on the model, your computer might look different from the following illustration. Display angle for each operating mode The angle between the front of the computer display and the keyboard is different in each operating mode.
Stand mode You can use the ThinkPad Yoga 14 computer in the stand mode in scenarios that require limited interaction with the screen, such as viewing photos and playing videos.
2. Position your computer as shown. Your computer is now in the stand mode. In the stand mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically disabled. By default, the autorotate feature is enabled. To avoid undesired screen rotation, press the screen-rotation-lock button to disable the autorotate feature.
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Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. If your computer is in the stand mode, do the following to turn the computer from the stand mode into the tablet mode: Note: Depending on the model, your computer might look different from the illustrations in this topic.
20 and “Using the multi-touch screen” on page 20. Tent mode You can use the ThinkPad Yoga 14 computer in the tent mode in scenarios that require limited interaction with the screen, such as viewing photos and making a presentation.
If your computer is in the tablet mode, do the following to turn the computer from the tablet mode into the tent mode: Note: Depending on the model, your computer might look different from the illustrations in this topic. 1. Slowly rotate your computer display anticlockwise to any angle within a range of 190 degrees to 359 degrees.
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• In the notebook mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically enabled. In the stand mode, tablet mode, and tent mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically disabled. The following illustration shows the location of the keyboard.
Customizing the keyboard You can customize the keyboard to achieve the extended functions of the keyboard. To customize the keyboard, do the following: 1. Go to Control Panel. 2. Click Hardware and Sound ➙ Device Manager ➙ Keyboards ➙ Standard PS/2 keyboard and then follow the instructions on the screen.
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Function keys • : Press Fn+Esc to disable or enable the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode). To initiate the special function printed as an icon on each key, press the function key directly. To input F1-F12, press the Fn key and the corresponding function key.
• : Enables or disables the wireless networking features. For more information on the wireless features, refer to “Wireless connections” on page 47. • : Controls the keyboard backlight • For Windows 7: Opens Control Panel. For Windows 8.1: Opens the Settings charm. •...
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• “ThinkPad pointing device without TrackPoint buttons” on page 40 ThinkPad pointing device with TrackPoint buttons This type of ThinkPad pointing device consists of the following components: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device”...
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The TrackPoint pointing device consists of a TrackPoint pointing stick and a set of TrackPoint buttons: TrackPoint pointing stick Left-click button (primary-click button) Right-click button (secondary-click button) Scroll bar To use the TrackPoint pointing device, refer to the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap.
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The trackpad can be divided into two zones: Left-click zone (primary-click zone) Right-click zone (secondary-click zone) To use the trackpad, refer to the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. •...
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ThinkPad pointing device without TrackPoint buttons This type of ThinkPad pointing device consists of the following components: Pointing stick Trackpad Depending on your preference, you can use the pointing device in one of the following modes: • TrackPoint mode • Trackpad mode •...
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Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move.
Point Use the pointing stick to move the pointer. To use the pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move.
Three-finger swipe Four-finger swipe Put three fingers on the trackpad Put four fingers on the trackpad and move them left to show the and move them upward to view and next item. Move them right to choose from opened apps. show the previous item.
To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8.1: Open the Lenovo Settings program and click Power. Enabling the battery alarm on the Windows 7 operating system...
3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resumes. To resume normal operation, when the message is displayed, click OK.
To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plantab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.
For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. – For Windows 8.1: Go to the desktop. Right-click the battery-status icon in the Windows notification area and click More Power Options, click Change plan settings that is next to your power plan, and then follow the instructions on the screen.
• For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.
Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.
Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. – For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen. For how to access the Lenovo QuickDisplay program, see “Lenovo programs” on page 12. – For Windows 8.1 1.
Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both. To choose how to display the video output, press the display-mode switching key and then select a display mode you prefer. There are four display modes: •...
– Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
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• Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your computer does not support the CPRM feature for the SD card. Attention: While transferring data to or from a flash media card, such as an SD card, do not put your computer into sleep or hibernation mode before the data transfer completes;...
Options include storage devices, network cards, port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI. Power connector: Used to connect the ac power adapter. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. ThinkPad OneLink Pro Dock Depending on the model, your computer might support the ThinkPad OneLink Pro Dock (hereafter referred to as the dock).
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Front view Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or other non-permanent fixture. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0 and USB 2.0.
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DisplayPort connector. Power connector: Used to connect the ac power adapter. DVI connector: Used to connect a monitor that supports Digital Visual Interface (DVI) connection. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. User Guide...
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...
Explore your options for docking solutions and external products that provide the adjustability and features that you want. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
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Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs. The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available in the Microsoft Windows operating system.
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Speech Recognition Speech Recognition enables you to control your computer by voice. Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.
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– Zoom in: Move two fingers farther apart on the touch screen to enlarge the size of text, pictures, maps, or other objects. – Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects.
22.2 N. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats. Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader.
• HDMI cable If you are traveling to another country, you might need to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. Chapter 4 You and your computer...
Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
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The master hard disk password also requires a user hard disk password. The master hard disk password is usually set and used by a system administrator. It enables the administrator to access any hard disk drive or hybrid drive in a system like a master key. The administrator sets the master password; then assigns a user password for each computer in the network.
• Record your password and store it in a safe place. If you forget the user hard disk password, or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the hard disk drive or hybrid drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive or hybrid drive replaced.
Professional and Enterprise editions of the Windows 8.1 operating system. Refer to “Using Windows BitLocker Drive Encryption” on page 72. • Before you dispose of, sell, or hand over your computer, be sure to delete data stored on it. For more information, refer to “Notice on deleting data from your storage drive”...
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
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2. Follow the on-screen instructions to complete several scans until the enrollment is completed. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: • Scratching the surface of the reader with a hard, pointed object. •...
• Delete the data. • Format the storage drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
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For more information about how to use your antivirus software, refer to the help information system of your antivirus software. User Guide...
6. Install the Windows 8.1 fix modules. Go to the Microsoft Knowledge Base home page at http://support.microsoft.com/. Type the number of the fix module in the search field, then click Search. 7. Install the registry patches. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support...
USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers that you need, and follow the instructions on the screen.
Note: Some menu items are displayed only if the computer supports the corresponding features. 3. Set the value of an item by doing one of the following: • Press the F6 key to change to a higher value. • Press the F5 key to change to a lower value. Note: Default values are in boldface.
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Table 4. Config menu items Menu item Submenu item Selection Comments USB UEFI BIOS Support • Disabled Enable or disable boot support from USB storage devices. • Enabled Always On USB • Disabled Enable or disable the function of charging external devices •...
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Table 4. Config menu items (continued) Menu item Submenu item Selection Comments controller, and the USB 3.0 connectors will work as USB 2.0 connectors. Keyboard/Mouse Fn and Ctrl Key swap • Disabled If you select Enabled, the Fn key will work as the Ctrl key, and the •...
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments CPU Power Management • Enabled Enable or disable the power-saving feature that • Disabled stops the microprocessor clock automatically when there are no computer activities. Normally, it is not necessary to change the setting.
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Table 5. Security menu items Menu item Submenu item Selection Comments Password Supervisor Password • Disabled Refer to “Supervisor password” on page 68. • Enabled Lock UEFI BIOS Settings • Disabled Enable or disable the function that protects items in the ThinkPad •...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Power-On Password • Disabled Refer to “Power-on password” on page 67. • Enabled Hard Disk1 Password • Disabled Refer to “Hard disk passwords” on page 69. • Enabled Hard Disk2 Password •...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments displayed when provisioning the security chip. If you select Disabled, no user confirmation screen will be displayed when provisioning the security chip. Physical Presence for • Disabled This option enables or disables confirmation of a user physical Clear •...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Virtualization Intel(R) Virtualization • Disabled If you select Enabled, a Virtual Technology Machine Monitor (VMM) can utilize • Enabled the additional hardware capabilities provided by Intel Virtualization Technology. Intel(R) VT-d Feature •...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Secure Boot Secure Boot • Disabled Enable or disable the Secure Boot feature. • Enabled If you enable the Secure Boot, the following item settings on the Startup menu also will change automatically: 1.
Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu. Attention: • After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation.
Table 6. Startup menu items (continued) Menu item Selection Comments Boot Mode • Quick Quick: The diagnostic splash screen will not be displayed unless you press Esc • Diagnostics during starting the system. Diagnostics: The diagnostic splash screen is always displayed during starting the system.
Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.
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Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network. Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.7.1.
• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you. For more information about how to use the System Update program, refer to the help information system of the program.
Taking care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace the system board or the storage drive. Registering your computer •...
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Cleaning your computer display To clean the computer display, do the following: 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
If the computer starts with ac power but does not start when ac power is disconnected, call the Customer Support Center for support. Go to http://www.lenovo.com/support/phone for the latest list of support phone numbers for your country or region.
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• Message: 0189: Invalid RFID configuration information area. Solution: The EEPROM checksum is not correct (block # 4 and 5). Reset the block # 0 and 1, for example the box Serial Number, and/or block # 4 and 5, for example the UUID. •...
2. Verify that the latest UEFI BIOS for your model has been installed. 3. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 4. Run the Lenovo Solution Center program. Networking problems The following are the most common networking problems: Ethernet problems •...
The network cable must be securely connected to the RJ45 connector of the supported dock. The maximum allowable distance from the computer to the hub is 100 meters (328 feet). If the cable is connected and the distance is within the limit but the problem persists, try a different cable. –...
Note: If you are using the Windows 7 operating system, click Show hidden icons on the windows notification area. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system. For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.
3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard. Ensure that you have seated the connectors correctly. If the problem persists, ensure that the correct device driver is installed by doing the following: 1.
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device is working correctly. If the device is not working correctly, click the Troubleshoot button and follow the instructions on the screen. Note: The device driver name depends on the video chip that has been installed on your computer. 5. Click the Color Management tab, and then click the Color Management button. In the displayed Color Management window, click the Advanced tab and ensure that the settings in the Windows Color System Defaults area are set as desired.
Solution: If you have modified a partition on your hard disk drive or hybrid drive by using partition software, information about that partition, or the master boot record might have been destroyed. 1. Turn off the computer, and then turn it on again. 2.
• Problem: Wrong characters are displayed on the screen. Solution: Did you follow the correct procedure when installing the operating system or application program? If you did, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function by doing the following: 1.
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3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. Double-click Sound, video and game controllers. 5. Make sure that the Conexant HD Audio driver is enabled and configured correctly. •...
2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged built-in battery. If the built-in battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.
If your computer does not run on battery power, do the following: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.
• Problem: The computer enters sleep mode (the sleep indicator turns on) immediately after the power-on self-test. Solution: Ensure that: – The battery is charged. – The operating temperature is within the acceptable range. Refer to “Operating environment” on page If the battery is charged and the temperature is within range, have the computer serviced.
hard disk drive or hybrid drive problems • Problem: The hard disk drive or hybrid drive makes a rattling noise intermittently. Solution: The rattling noise might be heard: – When the hard disk drive or hybrid drive begins or finishes getting access to data. –...
A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. To open the Device Manager window, go to Control Panel and click Hardware and Sound ➙...
• “Recovery overview for the Windows 7 operating system” on page 115 • “Recovery overview for the Windows 8.1 operating system” on page 120 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems.
This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
• If you have created a rescue medium using a USB optical drive or a USB hard disk drive, use the following instructions to use the rescue medium: 1. Turn on your computer. When the ThinkPad logo is displayed, press F1. The ThinkPad Setup program starts.
Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 94. Solving recovery problems...
Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
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Creating recovery media To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image. Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.
5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replacing the keyboard Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
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6. Pivot the keyboard slightly upward as shown by the arrow . Then turn over the keyboard as shown by the arrow 7. Detach the connectors and remove the keyboard. Installing the new keyboard To install the new keyboard, do the following: Chapter 10 Replacing devices...
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1. Attach the connectors and then turn over the keyboard. 2. Insert the keyboard as shown by the arrows. Ensure that the rear edge of the keyboard (the edge that is close to the computer display) is under the frame of the keyboard bezel. User Guide...
3. Slide the keyboard in the direction shown by the arrows until the latches of the keyboard are hidden under the keyboard bezel 4. Turn the computer over and reinstall the screws. 5. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the base cover assembly Before you start, print these instructions.
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3. Remove the screw caps and the screws 4. Loosen the rest of the screws that secure the base cover assembly. User Guide...
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5. Pry up the latches and then remove the base cover assembly. 6. Install the new base cover assembly in place. Chapter 10 Replacing devices...
7. Tighten the screws to secure the base cover assembly. 8. Resinstall the rest of the screws and the screw caps 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the memory module Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
Replacing the memory module To replace the memory module, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 123. 2. Close the computer display, and turn the computer over. 3. Remove the base cover assembly. See “Replacing the base cover assembly” on page 127. 4.
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• Replace the storage drive only if you upgrade it or have it repaired. The connectors and slot of the storage drive are not designed for frequent changes, or drive swapping. • Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs any physical shocks.
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6. Disconnect the drive cable from the storage drive. 7. Reconnect the drive cable to the new storage drive. 8. Place the new drive into the drive bay. Chapter 10 Replacing devices...
9. Attach the connector. 10. Reinstall the base cover assembly. 11. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the button I/O card Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
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5. Remove the button I/O card vertically. 6. Insert the new button I/O card. 7. Attach the connector. 8. Reinstall the base cover assembly. 9. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Chapter 10 Replacing devices...
Replacing the audio/OneLink/ac power/USB card Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the audio/OneLink/ac power/USB card, do the following: Attention: Sensitive components are mounted on the card.
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6. Remove the dc-in bracket. 7. Remove the audio/OneLink/ac power/USB card. Chapter 10 Replacing devices...
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8. Install the new card in place. 9. Install the dc-in bracket in place. User Guide...
10. Reinstall the screws to secure the audio/OneLink/ac power/USB card. 11. Reconnect all the cables. 12. Reinstall the base cover assembly. 13. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the speaker assembly Before you start, print these instructions.
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4. Detach the connector. 5. Remove the screws. Then remove the speaker assembly. User Guide...
6. Install the new speaker assembly in place. Then install the screws to secure the speaker assembly. 7. Reattach the connector. 8. Reinstall the base cover assembly. 9. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, print these instructions.
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If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
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7. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Chapter 10 Replacing devices...
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
For proper collection and treatment, go to: http://www.lenovo.com/recycling Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China Appendix B.
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). User Guide...
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Appendix C. Restriction of Hazardous Substances Directive (RoHS)
Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
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3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkPad logo ThinkVantage TrackPoint UltraConnect Yoga Intel, Intel SpeedStep, and Intel vPro are trademarks of Intel Corporation in the U. S. and/or other countries.