Troubleshooting
tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Possible
Cause
What To Do
Surface units will not
Improper
cookware being used.
Use pans which are flat and match the diameter of the
maintain
a rolling boil
surface unit selected.
or cooking is not fast
In some areas, the power
Cover pan with a lid until desired heat is obtained.
enough
(voltage)
may be low.
Coil surface units do not
The surface
units are not
With the controls off, check to make sure the surface unit
work properly
plugged in solidly,
is plugged completely into the receptacle.
The surface
unit controls
Check to see the correct control is set for the surface unit
improperly set.
you are using.
The drip pans are not set
With the controls off, check to make sure the drip pan is in
securely
in the cooktop,
the recess in the cooktop and that the opening in the pan
lines up with the receptacle.
A fuse in your home may be
Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Frequent
cycling off and
Improper
cookware being used.
Use only flat cookware
to minimize cycling.
on of surface units
My new oven doesn't
cook like my old one.
is something
wrong
with the temperature
Food does not bake
properly
Your new oven has a different
cooking system
from your old
oven and therefore
may cook
differently than your old oven.
For the first few uses, follow your recipe times and
temperatures
carefully.
If you still think your new oven
is too hot or too cold, you can adjust the temperature
yourself to meet your specific cooking preference.
NOTE: This adjustment
affects Bake temperatures;
it wilt
not affect Broil or Clean.
Oven controls improperly set.
See the Cooking Modes section.
Rack position is incorrect or
See the Cooking Modes section and Cooking Guide.
rack is not level.
Incorrect
cookware
or cookware
See the Cookware section.
of improper size being used.
Oven temperature
needs
See the Special Features section.
adjustment.
Ingredient
substitution
Substituting ingredients can change the recipe outcome.
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