Page 1 7013 J Series Operator Guide SA23-2724-02...
Page 2 Third Edition (April 1997) This edition notice applies to the 7013 J Series Operator Guide . This edition obsoletes all previous editions . The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PRINTED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 3: Table Of Contents
............xvii Chapter 1. Description of the 7013 J Series System ..... . .
Page 4 Preventive Maintenance ..........2-20 Cleaning the Tape Path on the 5GB 8 mm Tape Drive .
Page 5 Chapter 3. Using SystemGuard ......... . Introduction .
Page 6 Chapter 5. Using Diagnostics ..........Diagnostic Programs Operating Considerations .
Page 7 Display Software Product Data Pre-version 4.2 ......Display Software Product Data Beginning with Version 4.2 .
Page 8 Chapter 10. Moving the System Unit ........10-1 Moving the System Unit Safely .
Page 9: Communications Statements
Communications Statements The following statement applies to this product. The statement for other products intended for use with this product appears in their accompanying manuals. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 10: Vcci Statement
European Union (EU) Statement This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Neither the provider nor the manufacturer can accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of option cards not supplied by the manufacturer.
Page 11 Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG-Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von Geräten gilt folgende Bestimmung nach dem EMVG: Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer...
Page 12 Operator Guide...
Page 13: Safety Notices
Safety Notices Note: For a translation of these notices, see the System Unit Safety Information , order number SA23-2652. Definitions of Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: 10-1 10-1 A caution notice indicates the presence of a hazard that has the potential of causing...
Page 14: Laser Safety Information
Laser Safety Information The optical drive in this system unit is a laser product. The optical drive has a label that identifies its classification. The label, located on the drive, is shown below. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 TO IEC 825:1984 CENELEC EN 60 825:1991...
Page 15 Power Cables and Plugs Index Part Country Number 14F1548 Bahamas, Barbados, Bolivia, Brazil, Canada, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Netherlands Antilles, Panama, Peru, Philippines, Taiwan, Thailand, Trinidad, Tobago, U.S.A. (except Chicago), Venezuela 6427171 U.S.A.
Page 16 Operator Guide...
Page 17: About This Book
About This Book This book contains information on 7013 J Series system and its operation together with a description of the main operations that the operator may perform. How to Use This Book This book provides information about the operator controls, the internal and external devices installed to the 7013 J Series system unit.
Page 18 xviii Operator Guide...
Page 19: Chapter 1. Description Of The 7013 J Series System
Chapter 1. Description of the 7013 J Series System This chapter contains information to help you become familiar with the 7013 J Series System. This chapter groups miscellaneous reference information related to both the base and expansion units. It details the environmental specifications of the system.
Page 20 The base unit consists of a floor standing unit, which may be expanded with the addition of an expansion unit, positioned to the left of the base unit. Both units have the same dimensions: Height: 610 mm (24.1 in.) Width: 360 mm (14.2 in.) Depth: 750 mm (29.5 in.).
Page 21: Base Unit Without Covers
Media Devices Power Supply Disk Devices Main Fan Module Back Plane Rear View Back Plane Micro Channel Card Cage System Interface Board CPU Complex Main Power Switch Module Disk Devices Disk Fan Module Description of the 7013 J Series System...
Page 22: Operator Controls
Operator Controls The basic hardware interface between the user and the system unit, is the operator panel. The operator panel is the primary hardware interface used by the system operator to bring the system to an operable state. The interface with the user is provided via the system console and/or terminal.
Page 23: Media Devices
If you want to access the devices at the rear of your system unit, open the rear panel with the operator panel key. For more information about SCSI bus IDs and locating disk or media drives, see “Locating a Disk or Media Drive” on page 4-4. Description of the 7013 J Series System...
Page 24: Description Of The Expansion Unit
Description of the Expansion Unit The expansion unit holds up to 14 Mass Storage Devices on the SCSI buses, one Micro Channel Card Cage with eight slots, one or two System Interface Boards, one Power Supply, and three Fan Modules. Note: The Expansion Unit must always be positioned at the left side of the base system unit.
Page 25: Expansion Unit
The lower three 3.5-inch device slots in the front are reserved for highly removable disk drives. For more information about highly removable disks, see “Highly Removable Disks” on page 4-2. Installed Devices in the Front of the Expansion Unit Media Devices Disk Drives Description of the 7013 J Series System...
Page 26 Nine slots for 3.5-inch disk drives are located in the rear of the expansion unit. Installed Devices in the Rear of the Expansion Unit Disk Drives A SCSI-2 Differential Fast/Wide Adapter/A is required to support the drives installed in the expansion unit.
Page 27: Main Power Switch Module
Main Power Switch Module The power system provides power and power regulation for all units of the 7013 J Series. It enables you to power on and power off (also under operating system control) individual units. This is particularly useful for handling power outages or to gracefully shutdown the system in case of problems.
Page 28: Location Codes
Location Codes A location code is used to physically locate a failing device or unit. The location code is displayed along with the service request number (SRN) when the diagnostic programs isolate a failure. If the location code is not known, you can run the Display Previous Diagnostic Results service aid to display the results of the last time the diagnostic programs were run.
Page 29: Location Code Table For Scsi And Non-Scsi Devices
The number of the connector on an adapter card, distribution box, or planar. If needed, see Chapter 8 for the connector numbering on your adapter. Internal diskette connector on the MCA planar. Built-in Ethernet adapter. Parallel printer connector. 1-11 Description of the 7013 J Series System...
Page 30 Pair Value Description Serial port 1 connector. Serial port 2 connector. Serial Port 3 connector. Remote async node 1 on line 1. Remote async node 2 on line 1. Remote async node 3 on line 1. Remote async node 4 on line 1. Remote async node 1 on line 2.
Page 31: Cluster Power Control
Guide , order number SA23-2766. Disk Drive Connectors (PCI Connectors) Disk Drive Connectors (RS485 Connectors) CPU A CPU B Connectors CPU C CPU D Left Expansion Connectors Right TTY Connector Modem Connector 1-13 Description of the 7013 J Series System...
Page 32 1-14 Operator Guide...
Page 33: Chapter 2. Using The System Unit
Chapter 2. Using the System Unit This chapter explains how to use the operator panel and other devices for control, input, display, and data storage in the 7013 J Series system unit. CAUTION: This product is equipped with a three-wire power cable and plug for the user’s safety.
Page 34 3. Plug the power cords into the elelectical outlet. 4. Perform this step first on the expansion unit if there is one attached. Press the switch located on the Main Power Switch Module to on, switching it to the ”I” position. Main Power Switch Operator Guide...
Page 35: The Operator Panel
The Operator Panel The Operator Panel complex is installed on the front of the main unit. To access the operator panel you have to open the front door. The Operator Panel elements are controlled by the CPU and by a special microprocessor located on the I/O card called SystemGuard.
Page 36 Reading the Operator Panel Display Attention: If you have a flashing 888 in the Operator Panel Display, do not push the Reset/Scroll button before you carefully read the related documentation. The Operator Panel Display has two 16 position rows. The display is used for: Event indications and problem reporting during Power-On-Self-Test (POST) and Configuration Methods.
Page 37 Using the Reset/Scroll Button Attention: When the mode switch is in Normal or Service position, pressing the Reset/Scroll button causes the unit to reset and do an IPL (Initial Program Load). Pressing the Reset/Scroll button while the operating system is running can result in damaged or lost data.
Page 38: Setting The Key Mode Switch
Setting the Key Mode Switch The key mode switch has three positions: Normal Position Secure Position Service Position The switch is used to establish the initial program load (IPL) path. The IPL loads the system programs, checks the system hardware and prepares the system for user operation. Before starting the system unit for normal day-to-day-operation, set the key mode switch to the normal position.
Page 39 The following list explains the uses of the key mode switch positions: Attention: The Reset/Scroll button is active when the mode switch is in the Normal or Service position, and pressing the Reset/Scroll button can cause data to be damaged or lost if the operating system is still running.
Page 40 (CH) or IBM service center and to run off-line and online diagnostics from a remote location to isolate a problem to the FRU level,...
Page 41: Starting And Stopping The System Unit
Starting and Stopping the System Unit Note: This section presents an overview of the procedures to follow when starting up and shutting down the system. Before performing initial start up procedures, check with the system administrator to determine if the system operating software has been loaded and define the best startup and shut down procedures for the system.
Page 42: Manually Starting The System Unit
Manually Starting the System Unit 1. Set the power switches of the external devices to On (if connected). 2. If an expansion unit is attached, set the main power switch on the back of the unit to On. Set the base unit main power switch at the rear side of the system to On. 3.
Page 43: Manually Stopping The System Unit
Manually Stopping the System Unit Attention: Use the shutdown command to stop the system unit; loss of data can occur if this command is not used. 1. Ensure that the Key Mode switch is in Normal or Service Position. Note: It is possible to run the shutdown procedure from the system console (local or remote line) with the key mode switch set to the Secure position.
Page 44: General Information About Multiple Systems
Off, and push the Power button on the system unit operator panel to set it to the off position.. To Turn Power Completely Off Attention: Unpredictable results can occur that effect your data files if you use this method to stop the system unit. 1.
Page 45: Terminals And Printers
Guide: Operating System and Devices. System Consoles In 7013 J Series systems two RS-232 lines on the system interface board can be reserved for the maintenance environment. The connection to the system can be done directly (local line) or via a modem and a dedicated leased line or a dial-up switched phone line (remote line).
Page 46: Using Internal Mass Storage Devices
The following devices can be installed in your 7013 J Series system unit: an 8 mm helical scan tape drive...
Page 47: Using The 8 Mm Tape Drive
Using the 8 mm Tape Drive Internal magnetic tape drives are typically used as back-up drives. The 8 mm helical scan has the following characteristics: capacity 5/10GB media data transfer 500KB/sec Capability to read and write 7G bytes cartridges (14G bytes with compression) Form Factor 5 1/4 Inch Half Size read/write compatibility with 2.3GB format Functions...
Page 48: Status Lights
Status Lights The following table explains the meaning of the green and amber status lights. Disturbance Ready Busy What has occurred: The power-on self-test (POST) is running or the system has issued a Reset to the drive. One of the following has occurred: The power is off The POST has completed successfully, but no tape cartridge...
Page 49: Setting The Write-Protect Tab On 8 Mm Tape Cartridges
Setting the Write-Protect Tab on 8 mm Tape Cartridges Setting the write-protect tab on a tape cartridge is necessary so that information is not accidentally lost. When the write-protect tab of a tape cartridge is set (window closed), information can be read from the tape, but cannot be written to it. The window on the tape cartridge controls write-protection as follows: Tape is Write-Protected Tape is NOT Write-Protected...
Page 50: Loading The 8 Mm Tape Cartridge
Loading the 8 mm Tape Cartridge Before loading the tape cartridge, make sure the power is on and the write-protect switch on the tape cartridge is properly set. The tape drive loads the tape from the cartridge and prepares it for reading and writing. Grasp the edges of the 8 mm tape cartridge with the write-protect switch towards you and the window side of the cartridge towards your left.
Page 51: Unloading The 8 Mm Tape Cartridge
Unloading the 8 mm Tape Cartridge Push the unload button. The drive will rewind the tape within the cartridge and ejects the cartridge from the drive opening. The time required for a tape to rewind and unload is between 18 seconds and 3 minutes, depending on the position of the tape when the unload button is pushed.
Page 52: Types Of 8 Mm Tape Cartridges
Types of 8 mm Tape Cartridges Test Tape Cartridge Only use this specially labeled tape cartridge (found in the media kit with the 8 mm tape drive) to check out the operation of the drive or when running diagnostics. Do not use it to save programs or data.
Page 53: Loading The 8 Mm Cleaning Cartridge
Loading the 8 mm Cleaning Cartridge 1. Grasp the edges of the 8 mm cleaning cartridge with the window side of the cartridge on your left. 2. Slide the cleaning cartridge into the opening of the front of the 8 mm tape drive until the loading mechanism pulls the cartridge into the drive.
Page 54 It must never be left in a car window, where sunshine can rapidly heat the air, and never left in a car overnight. It should be noted that airport-style metal detectors and hand held scanners will not affect the data stored on the 8 mm tape. 8mm Data Cartridge should be stored vertically and in the supplied case.
Page 55 Keep the drive clean. Store data in a streaming (not Start/Stop) mode. Run the tape from BOT to EOT at normal speed. Exercise the tapes once every 12 months by reading the entire tape, to remove any stress which has built up in the tape pack during the storage interval. This interval can be lessened at lower temperature conditions, and should be increased at higher temperature conditions.
Page 56: General Information For 4.0Gb 4 Mm Tape Drive
General Information for 4.0GB 4 mm Tape Drive The 4.0GB 4 mm tape drive is an internal streaming tape drive that is used to: Save and restore system data files. Archive important records. Distribute operating system software upgrades. The 4 mm tape drive is designed to be attached to any system using a single-ended interface meeting the Small Computer System Interface ll (SCSI-ll) Standard ANSI X3.131-199X Rev.
Page 57: Recommendations
Recommendations Attention: Tape cartridges that do not carry the proper DDS symbol cannot be written to and their use will cause the 4 mm tape drive to report an error. Use only 4 mm Digital Data Storage (DDS) cartridges. Attention: Use of other than recommended cleaning cartridges can damage your tape drive and will void the drive warranty.
Page 58: Tape Cartridge Compatibility
Tape Cartridge Compatibility The 4 mm Tape Drive is compatible with existing 4mm tape subsystems that are designed to operate with Digital Data Storage approved media, which meet the following standards: For DDS|||| – American National Standard (ANSI) standard, X3.203-191, Helical-scan Digital Computer Tape Cartridge, 3.81mm .
Page 59: Operating In Harsh Environments
increased if 4 mm tape cartridges are operated, stored, or shipped outside the temperature or humidity ranges shown in the following table. Before using a cartridge, always let it adjust (acclimate) to the operating environment. Do this by placing the cartridge with its container in the operating environment for as long as it has been away from this environment or for 24 hours, whichever is less.
Page 60: Using The 4.0Gb 4 Mm Tape Drive
Using the 4.0GB 4 mm Tape Drive The optional 4.0GB 4 mm tape drive is a half-high device. Status Lights The 4.0GB 4 mm tape drive has two green status lights and one amber status light. The on and off combinations of the status lights indicate the conditions of the 4 mm tape drive. Each of the International Organization for Standards (ISO) symbols located next to a status light indicates a specific condition of the tape drive as follows: Ready (green status light)
Page 61 Status Lights on the 4.0GB 4 mm Tape Drive Status Ready Read-Write Disturbance (green) (green) (amber) LED test. On 2 seconds On 2 seconds On 2 seconds at power on at power on at power on The power-on self-test (POST) is running or the Diagnostic Cartridge is running.
Page 62: Loading The 4 Mm Tape Cartridge
the 4 mm Tape Loading Cartridge Before loading the tape cartridge, make sure the power is on and the write-protect switch on the tape cartridge is properly set. Refer to “Setting the Write-Protect Tab on 4 mm Tape Cartridges” on page 2-26. The tape drive loads the tape from the cartridge and prepares it for reading and writing.
Page 63: Unloading The 4 Mm Tape Cartridge
Unloading the 4 mm Tape Cartridge Before performing the unload operation, make sure the power to the 4 mm tape drive is on. To unload and eject the tape cartridge, press the unload button. The 4 mm tape drive rewinds the tape and then ejects the tape cartridge from the tape drive. After pressing the unload button, the following will occur: 1.
Page 64: Cleaning The Tape Path On The 4.0Gb 4 Mm Tape Drive
Cleaning the Tape Path on the 4.0GB 4 mm Tape Drive The 4 mm tape path should be cleaned either approximately every 30 hours of tape motion or once a month, whichever occurs first. The 4 mm tape drive monitors the recording quality of the tape cartridge and indicates that the tape path requires cleaning when the disturbance status light (amber) is on.
Page 65: Using The 1/4-Inch Tape Drive
Using the 1/4-Inch Tape Drive The Quarter-Inch Cartridge (QIC) tape has the following characteristics: Capacity 2.5GB Media data transfer 300KB/sec Form factor 5 1/4 Inch Half Size Read/write compatibility with QIC 120, 150, 525, 1000 and 2GB media Functions Unload Button Front Panel Status Light The Unload button is used to unload the tape from the drive.
Page 66: Tape Cartridge Compatibility
Tape Cartridge Compatibility The 1/4-inch tape drive is a medium-capacity small computer system interface (SCSI) tape drive. This drive is compatible with existing 1/4-inch streaming tape subsystems, which use the Quarter-Inch Cartridge Drive Standards, Inc. (QIC) formats. The drive features the following: Support for the following standards: –...
Page 67: Loading The 1/4-Inch Tape Cartridge
Loading the 1/4-Inch Tape Cartridge A diagram inside the drive door shows how to load a tape. To load a tape cartridge, push the unload button. When the button is pushed, the front panel of the drive partially opens towards the front of the system unit. 1.
Page 68: Unloading The 1/4-Inch Tape Cartridge
Unloading the 1/4-Inch Tape Cartridge To unload the tape, use the same procedure as you did for loading except pull the cartridge from the drive opening. 1. Push the unload button. 2. Pull the front panel open (flat). 3. Pull the tape cartridge out of the drive. 4.
Page 69: Setting The Write-Protect Tab On 1/4-Inch Tape Cartridges
Setting the Write-Protect Tab on 1/4-Inch Tape Cartridges Setting the write-protect tab on a tape cartridge is necessary so that information is not accidentally lost. When the write-protect tab of a tape cartridge is set (pointing to SAFE), information can be read from the tape, but cannot be written to it. The write-protect tab positions for a typical cartridge are shown in the following illustration.
Page 70: Cleaning The 1/4-Inch Cartridge Drive
Cleaning the 1/4-Inch Cartridge Drive It is recommended to clean the read/write heads: after any period of 8 hours use after the first use of a new cartridge. The frequency of cleaning depends on the number of hours of daily use, on average, once a week.
Page 71: Using The Cd-Rom Drives
Using the CD-ROM Drives Notes: 1. For a translation of this notice, see System Unit Safety Information . 2. This caution only applies to the CD-ROM drive. CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the device while it is disassembled.
Page 72: Loading The Cd-Rom Disc Caddy (Type B Bezel Only)
Loading the CD-ROM Disc Caddy (Type B Bezel Only) The CD-ROM media kit contains a CD-ROM diagnostic disc and a disc caddy. Open the disc caddy and place the CD-ROM disc in the caddy with the printed side up. Hinged Cover CD-ROM Disc...
Page 73: Unloading The Cd-Rom Disc Caddy
Unloading the CD-ROM Disc Caddy Push and hold the unload button until the caddy unloads. The drive partially ejects the caddy from the drive opening. Pull the caddy out of the drive. Note: The unload button must be pushed and held for a minimum of two seconds before the caddy unloads.
Page 74: Emergency Eject (Type C Bezel Only)
Emergency Eject (Type C Bezel Only) Note: Execute the following procedure only in an emergency (caddy will not eject although pressing the unload button). 1. Power-off the CD-Rom drive. 2. Insert a small diameter rod, such as a straightened paper clip, into the emergency eject hole.
Page 75: Using The 3.5-Inch Diskette Drive
Using the 3.5-Inch Diskette Drive Functions In–Use Light Diskette Opening Unload Button Unload Button Used to unload the diskette from the drive In-Use Light Lights when the system is accessing the drive Note: Do not stop the system unit or remove a diskette when the in-use light is on, or you can lose some of the data on the diskette.
Page 76: Types Of 3.5-Inch Diskettes
Types of 3.5-Inch Diskettes Attention: Diskette drives and diskettes must be the correct type to store data successfully. If you use the wrong diskette in your 3.5-inch diskette drive, the data on the diskette could be destroyed. The diskette drive uses the following 3.5-inch diskettes: 1.0MB capacity (stores approximately 720K bytes of data) 2.0MB capacity (stores approximately 1.44M bytes of data).
Page 77: Setting The Write-Protect Tab
Setting the Write-Protect Tab Write-protecting diskettes is necessary to avoid data loss. When diskettes are write-protected, you can read data from the diskettes, but you cannot write data on them. There is a write-protect tab on the 3.5-inch diskette. To locate the write-protect tab, turn the diskette over with the label facing down. To prevent writing onto a diskette, slide the write-protect tab to open the protect slot .
Page 78: Loading And Unloading The 3.5-Inch Diskette
Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, first insert the diskette in the diskette drive with the labeled metal shutter facing upward and with the bevelled corner on your right and away from you. Loading the 3.5-Inch Diskette Metal Shutter Push the diskette into the drive until you hear a click.
Page 79: Using Internal Disk Drives
IBM 4.5GB SCSI-2 SE with a 4.5GB storage capacity Operator Controls of a Disk Device A unique feature of 7013 J Series mass storage devices is that they can be removed from the system while the system is running. This feature is called “ Hot Removability Capability .”...
Page 80 2-48 Operator Guide...
Page 81: Chapter 3. Using Systemguard
Chapter 3. Using SystemGuard This chapter introduces the SystemGuard service processor which is included in all Symmetric Multiprocessor models. Introduction SMP servers include a service processor, called SystemGuard, as a standard feature. SystemGuard continually monitors the hardware as well as the operating system. If, for instance, a CPU fails, the system detects this, reboots itself automatically and runs the built-in diagnostics on the hardware.
Page 82: Systemguard Power
SystemGuard Power SystemGuard has its own DC power boundary. This means that even if the system power is off (power button of the system in the off position), SystemGuard is still powered on, as long as the unit is still plugged into a power outlet and the main power switch on the back of the system unit is on.
Page 83: The Operator Panel
Operator Panel Display Key Mode Switch (Physical Key) In the 7013 J Series the I/O card contains the NVRAM while the NVRAM battery and the TOD (Time-Of-Day) are located in the Operator Panel. You can drain NVRAM in the following ways:...
Page 84: Systemguard Consoles
SystemGuard Consoles SystemGuard works with two types of consoles: The Bump Console , which is an ASCII terminal attached to the S1 serial port. This console provides the normal input to the BUMP. It can be local or remote. The line speed for the BUMP console must be set to 9600 baud for either type of connection.
Page 85: Init Phase
Init Phase Init phase is entered when the power button on the Operator Panel is pressed on or when the power-on command is entered on the BUMP Console or Service Console. If the System Key is in Normal mode, the BUMP runs the built-in or resident power-on (PON)-tests on the system hardware, IPLs on the first available processor, runs the functional power on self-tests (POST) on the I/O subsystem to check the system, and finally loads the AIX operating system.
Page 86 Phase Change (Stand-By to Init) The phase change from Stand-By to Init is called crossing the power boundary. This is achieved by pushing the power button on the Operator Panel or by typing the keyword power at the Stand-By prompt (>). Note that if you type power while the power button is not pushed in, nothing happens until you press the power button.
Page 87 Power-on (PON) Tests PON tests are run by SystemGuard whenever the system power comes on. There are two types of tests: A comprehensive set of tests are performed on the processors, cache, memory and related hardware when the Fast-IPL flag is disabled. A minimum core set of tests are performed on the processors, cache, memory and related hardware during fast-IPL which cannot be turned off.
Page 88 There are other resident PON tests to check other system resources. These tests are a subset of the SystemGuard maintenance offline tests, and reside within the flash EEPROM. These tests are divided into the following groups: BUMP Quick I/O Test Group These tests check the accessibility and the functions of the standard and direct I/O components from the BUMP: Async lines (S1, S2, and S3), EEPROMs, NVRAM, Flash EEPROM, and TOD...
Page 89: Systemguard Parameters And Flags
Service contract flags These flags enable Service Console usage, maintenance usage and determine if dial-out messages are sent to IBM or to a Customer Service Center. These flags are stored in the SID (System Identification) field of the System EEPROM.
Page 90: Working With Systemguard
Working with SystemGuard SystemGuard parameters and flags may be changed from different locations. They can be changed from the SystemGuard STAND-BY MENU, the SystemGuard MAINTENANCE MENU, the Diagnostics interface, and also from AIX. When the key signal is received, SystemGuard clears the screen and displays the SystemGuard prompt.
Page 91: Systemguard Menus
When the system is in Stand-By mode and the System Key (Physical or Electronic Key) is in Service mode, the STAND-BY MENU can be accessed and SystemGuard executed. If you turn the system unit power on from Stand-By mode with the System Key in the Normal position, the system boots to AIX Multi-User.
Page 92 Stand-By Menu The STAND-BY MENU can only be entered when the system is in Stand-By mode (the word Stand-By must be displayed on the LCD display). Perform the following steps to bring up the STAND-BY MENU. 1. With Stand-By displayed on the LCD display press the Enter key on the BUMP console. The Stand-By prompt is the greater than (>) sign.
Page 93 To display the configuration of the system, enter the STAND-BY MENU, and from the Main menu, select Display Configuration (option 0). The first-level screen is displayed with features and devices that can be configured. Here is an example of the display configuration screen for a 7013 J Series system: Display Configuration SID TM...
Page 94 Display Configuration SIB14 PS04 SIB24 SIB15 PS05 SIB25 SIB16 PS06 SIB26 fc8e000000000000 SIB17 PS07 SIB27 D78605 19H0464 D78605 01 C fc8e000000000000 MCAe 01 C e1ff000000000000 02 C f48e000000000000 MCAe 02 C 708f000000000000 03 C fc8e000000000000 MCAe 03 C ec8f000000000000 04 C ffde000000000000 MCAe 04 C fc8e000000000000...
Page 95 CPUx EC+s: The agent status information of the CPU cards and the VPD information is given. MCx EC+s: This field gives the memory card VPD values. MCAx loc. code+status: This parameter contains the location code and the status information of the Micro Channel adapters (MCA). The contents of the 8 programmable option select (POS) registers are also displayed in the second column.
Page 96 and parameters (set during manufacturing), see the table in “Default Parameter Values” on page B–1 of the service guide for your system. The following flags can be managed: Remote Authorization: Only the local operator can enable this flag to enable remote maintenance to be performed.
Page 97 Set Configuration This menu option enables you to configure or unconfigure units and devices. 1. Enter 3 in the main menu to select this option. 2. You should then see a first-level screen similar to the following. It displays the units and devices that can be configured, along with their menu index number: Set Configuration 00 CPU0...
Page 98 SSBus Maintenance This option is used to investigate and check devices on the SSBus and is meant only for trained service personnel. Use this option to investigate and check devices on the SSBus. 1. Enter 4 in the main menu to select this option. SystemGuard displays the following menu, which allows you to read the time of day (TOD) registers and to read or write the non-volatile random access memory (NVRAM) and lines S1 and S2.
Page 99 C Maintenance Use this option to do maintenance operations on the I C buses of a selected unit, in order to investigate and check the connected devices. When exiting this menu, the previous status of the OP and SIB microcontrollers are restored (except for voltage margins). 1.
Page 100 Set voltage margins Note: This option can be only used for error analysis or factory test and must be used only by trained service personnel. Restore nominal voltage values before restarting other operations. Any data written on the disk in marginal mode must be removed before restarting normal operations.
Page 101: Maintenance Menu
Maintenance Menu The MAINTENANCE MENU also enables you to display the configuration of the system in a non-cryptic, easily understandable way, to perform various tests, to continue IPL either from network, a specific SCSI device or from the boot list, and to set flags concerning various system operation.
Page 102: Display Configuration
Display Configuration Use this option to view the system hardware configuration. This option provides different screens with the following levels of information: System-level information Unit-level information Device-level information. Enter 0 in the MAINTENANCE MENU to select the Display Configuration option. Display Configuration –...
Page 103 Voltage Margins for CPUs, ASICs, and other components. Device status information. Options to select various types of devices. DISPLAY CONFIGURATION – MAIN UNIT MARGINS VALUE: +5 VOLT –> Normal CPU (3.65 VOLT) –> Normal ASIC (3.6 VOLT) –> Normal SCSI DEVICES: Present –>...
Page 104 1. To see device-level information, enter the corresponding command number for the device. The device-level screen is displayed. 2. Enter x to return to the system-level configuration display screen. Display Configuration – Device Level This screen is shown when you select one of the devices of your choice from either the Main Unit or Unit 1 screen.
Page 105: Display Bump Error Log
Display BUMP Error Log Use this option to view the BUMP firmware error log. 1. Enter 1 in the MAINTENANCE MENU to select this option. The contents of the logging buffer are displayed as shown in the following screen: DISPLAY BUMP ERROR LOG EVENT # 1: 40140100000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000000000000000...
Page 106: System Boot
1. Enter 0 to select the bus identification number. The system displays: BUS# [0>Internal | 1>External or x: exit] BUS 0 represents the Micro Channel in the base unit of the 7013 J Series. BUS 1 represents the Micro Channel bus in the expansion unit of the 7013 J Series.
Page 107 2. Enter 1 to select the slot number. The system displays: SLOT# [1–7 (Internal Bus) | 1–8 (External Bus) or x: exit] Enter your choice. The displayed location code is updated. 3. Enter 2 to select the SCSI identification number. The system displays: SCSI ID [0–F or x: exit] Enter your choice.
Page 108: Off-Line Tests
Off-Line Tests Attention: These menus are only to be used when directed by service support personnel. Some of the tests described require test equipment or resources not available on your system. This option under the MAINTENANCE MENU enables you to run the off-line tests in a controlled and interactive mode.
Page 109 Displays the build test menu, which enables you to specify the test list (see “Build Test List” below). Displays and enables modification of the tests in the build list (see page 3-31). Deletes the tests in the build list, after operator confirmation. Attempting to delete tests from an empty list causes an error message to be displayed.
Page 110 3. Once you have selected the test groups, you can specify individual tests within a group. For example, the following screen enables you to specify individual BUMP Quick IO tests: BUILD TEST LIST GROUP 01 BUMP QUICK IO TEST DESCRIPTION TEST DESCRIPTION DEBUG LINE...
Page 111 Modify/Display Test List Once the test list is built, you can use this option to view or modify it. Each test is identified by a number xxyy , where xx is the group number and yy is the test number. 1.
Page 112: Set Parameters
Execute Test List This command enables you to run the test list once it is built (and possibly modified). All the tests in the test list are run one at a time with the selected execution options. Enter 3 in the OFF-LINE TESTS main menu to run the selected tests. The following screen displays the selected execution parameters for the test list.
Page 113 Power-On Command Parameters During the standby idle phase, the system power can be turned on (and the IPL started) by entering a BUMP console power-on string through line S1 or a service console power-on string through line S2 (see “Working with SystemGuard” on page 3-10 for a description of available keywords).
Page 114 Set Configuration This command is used to configure electronic boards like I/O cards or Micro Channel adapter (MCA) devices. 1. Enter 2 in the SET PARAMETERS menu to display the SET CONFIGURATION menu as shown below: SET CONFIGURATION 0> CPU CARD 1>...
Page 115 1. Enter 3 in the SET PARAMETERS menu to display the PHONE NUMBERS menu shown here: PHONE NUMBERS 0> SERVICE CENTER DIAL–OUT (1) –> 1> SERVICE CENTER DIAL–OUT (2) –> 2> CUSTOMER HUB DIAL–OUT (1) –> 3> CUSTOMER HUB DIAL–OUT (2) –> 4>...
Page 116 Enter 4 in the SET PARAMETERS menu to display the MISCELLANEOUS PARAMETERS menu. The value set for all the flags, except Fast IPL , is permanent until a new change is made. MISCELLANEOUS PARAMETERS 0> BUMP CONSOLE –> Present 1> AUTOSERVICE IPL –> Disabled 2>...
Page 117 2. The new flag status (opposite of the previous state) is displayed. Boot Multiuser AIX In Service Flag Enables multiuser AIX boots to proceed even if the Mode Switch is in the Service position (when booting by selecting option 6 in the MAINTENANCE MENU).
Page 118: Set National Language
Set National Language Use this option in the main menu to set the national language used for “SystemGuard”. Once selected, the effect is immediate and all the console messages are presented in the selected language. 1. Enter 9 in the MAINTENANCE MENU to select this option. The following menu is displayed: SET NATIONAL LANGUAGE 0>...
Page 119: Some Common Systemguard Tasks
Some Common SystemGuard Tasks The following tasks are done through the STAND-BY and MAINTENANCE MENUs that are part of SystemGuard. Note that these tasks can also be carried out from AIX diagnostics. How to Set the Electronic Key The key can be set electronically, making it easier to provide remote support without physically touching the machine.
Page 120 The configuration display is a good picture of the SystemGuard configuration on one screen. Here is an example: DISPLAY CONFIGURATION MACHINE TYPE/MODEL: 7013J30 45067 FIRMWARE RELEASE: Standby –> 1600 Backup eprom –> 0701 Flash eprom –> 0704 SERVICE CONTRACT: Last update (yymmdd) –> 950707 Validity –>...
Page 121 Setting Fast IPL through the Maintenance Menu 1. Enter the MAINTENANCE MENU. 2. Enter 8 to select the SET PARAMETERS menu. 3. Enter 4 from the SET PARAMETERS menu to select the MISCELLANEOUS PARAMETERS Menu. 4. Option 3 in this menu should show the current status of the Fast IPL flag. If it is disabled, simply enter 3, and the flag changes to enabled.
Page 122 How to Set the Service Line Speed By default, the service line speed is 1200 baud or 2400 baud depending on the level of SystemGuard. This speed can be changed through the SystemGuard MAINTENANCE MENU. In order to use the Service Console properly, the terminal connected to the S2 connector has to be set to the same speed.
Page 123 Setting Line Speed through AIX 1. With AIX up and running, log in as user root . 2. Type the following command to view current settings: mpcfg –dm The following is the output of the command: Index Name Value Modem Parameters File Name Service Line Speed Protocol Inter Data Block Delay Protocol Time Out...
Page 124 How to Set Up Console Mirroring Console Mirroring Concepts Console mirroring is a way to provide the customer a view of what the person working remotely from the Service Console is doing on the system. When mirroring is active, the Service Console and the BUMP Console are logically identical, and both are tty0 (tty1 is disabled when the mirroring starts).
Page 125 Setting Up Console Mirroring In order to setup console mirroring, you need first to authorize the Service Console, and set up the right line speed. Refer to previous chapters on how to set up the service line speed and how to authorize the Service Console. Then do the following: 1.
Page 126 How to Enable Surveillance Surveillance is implemented by the survd daemon. This daemon, when started, establishes a heartbeat between AIX and SystemGuard. In case of an AIX hang, SystemGuard detects it and reboots the system. To implement the surveillance, do the following: 1.
Page 127 Modem Configuration The modem on line S2 must be configured using an ASCII modem configuration file which describes various parameters using a specific syntax. AIX uses this file directly. The BUMP uses the same information (in condensed form) stored in non-volatile memory (NVRAM). The modem line speed must be correctly set, either by using SystemGuard (see “Miscellaneous Parameters”...
Page 128 How to Reboot AIX from the Remote Service Console It is possible for the remote personnel connected via the Service Console to reboot AIX from the remote site. Prerequisites The following procedure must be carried out from the BUMP Console in order to allow AIX to boot remotely from the Service Console.
Page 129 Rebooting to Single-User and then to Multi-User This allows the remote support personnel connected to the system via a modem to the S2 port to shut down and reboot the system in Diagnostics mode for hardware diagnostics purposes. After running diagnostics, the remote personnel can reboot the system in AIX Multi-User without having a need to physically touch the machine.
Page 130 3. From this menu, enter 4. to select the MISCELLANEOUS PARAMETERS menu, which is similar to the following: MISCELLANEOUS PARAMETERS 0> BUMP CONSOLE –> Present 1> AUTOSERVICE IPL –> Disabled 2> DIAL_OUT AUTHORIZATION –> Disabled 3> FAST IPL –> Enabled 4>...
Page 131 10.At this point, a BOOT FROM SCSI DEVICE screen appears. This displays the PRESENT DEVICE LOCATION CODE. If it is not the device you want to boot from, go through each option and change it to the desired BUS, SLOT, SCSI ID, and LUN ID. Option 4 allows you to change all these options at once.
Page 132 How to Boot from the Network The system can be booted from the network through the MAINTENANCE MENU. Network boot allows a system to be reinstalled via the network and also allows various maintenance tasks to be carried out on the local machine. Use the following procedure to boot from the network: 1.
Page 133 5. The SELECT BOOT (STARTUP) DEVICE menu appears, which is similar to the following: SELECT BOOT (STARTUP) DEVICE Select the device to BOOT (Startup) this machine. WARNING: If you are using Token–Ring, selection of an incorrect data rate can result in total disruption of the Token–Ring network.
Page 134 7. Enter the appropriate IP addresses, and enter 99 to return to the MAIN MENU. A screen similar to the following appears: MAIN MENU Select BOOT (Startup) Device Select Language for these Menus Send Test Transmission (PING) Exit Main Menu and Start System (BOOT) Type the number for your selection, then press ”ENTER”...
Page 135 How to Disable and Enable Processors In the SMP servers, it is possible to disable/enable processors. A suspected faulty processor can be disabled so that the system can run without it. The processors can be disabled/enabled through the STAND-BY MENU, MAINTENANCE MENU, Diagnostics, or through AIX commands.
Page 136 5. Enter 04 to deconfigure CPU1. You should see the status changed to D, disabled. CPU1 | Status 00 CPU0 01 CPU0 02 CPU0 03 CPU1 04 CPU1 05 CPU1 Select(x:exit): 6. Now, once the system is rebooted, it runs without processor 1. 7.
Page 137 5. The CPU CARD screen appears and looks similar to the following: CPU CARD – (CPU1) PRESENT CONDITIONS: PR #0 –> Valid & Enabled PR #1 –> Valid & Enabled COMMANDS: 0> ENABLE 1> DISABLE 2> TEMPORARY DISABLE SELECT [x:exit]: 6.
Page 138: Customizing Systemguard For Your Needs
Customizing SystemGuard For Your Needs SystemGuard is controlled by several flags. The flags consist of Contract Flags, Operational Flags, Remote Maintenance Flags, and Test Flags. Remote Service Flag This flag is disabled at the factory and must be enabled for remote service Operational Flags The Operational Flags are the BUMP Console flag, the AutoService IPL flag, and Set Mode to Normal When Booting flag, which are enabled at the factory, however, they can be...
Page 139 Phone Numbers If remote maintenance is used, SystemGuard requires several phone numbers to be entered. Additional information is provided in “Phone Numbers” on page 3-34. Service Line Speed Parameters If remote maintenance is used, SystemGuard requires that the line speed be configured. The default is 1200 baud.
Page 140: Reloading The Flash Eeprom
Reloading the Flash EEPROM Follow this procedure to load a new version of SystemGuard into the flash EEPROM. Only system administrators should perform this procedure. Prerequisites To install a new version of the FLASH EEPROM firmware, you need either a firmware diskette containing a binary firmware image, or a file containing the firmware.
Page 141: Chapter 4. Removal And Installation Procedures
Chapter 4. Removal and Installation Procedures This chapter contains the instructions for removing or installing a Micro Channel adapter (the system power must be turned off). The procedures in this chapter are not presented in a step-by-step order. As needed, use the procedures in this chapter to: Locate an adapter or drive Remove or add a drive to the system configuration...
Page 142: Hot Removability Capability
Hot Removability Capability The disk and media drives in the 7013 J Series Base Unit and Expansion Unit are designed for removal and installation while the system is operating. This feature is called hot removability capability . The hot removability capability offers additional advantages when it is used with the three disks located in the front lower disk drive positions.
Page 143: Locating A Micro Channel Adapter
Locating a Micro Channel Adapter The software uses a Software Location Code to identify each device, but, you also need to know where the device is Physically Located in the base unit or expansion unit. Before you remove or install a Micro Channel adapter (MCA), you must know where that adapter is physically located within the base or expansion unit.
Page 144: Locating A Disk Or Media Drive
Locating a Disk or Media Drive The 7013 Models Jxx units have two SCSI buses in each unit. The SCSI buses are controlled by SCSI-2 Differential Fast/Wide Controllers installed in the MCA slots. In the base unit, the standard configuration has a SCSI controller in MCA slot 7 attached to SCSI bus A.
Page 145: Scsi Bus Controllers
SCSI Bus Controllers To determine the physical location of a drive from a software location code you must determine how the SCSI bus controllers are cabled. Record the location of the SCSI controller for each SCSI bus you have in your system (unit is base or expansion, slot is MCA slot number): Base Unit SCSI Bus A Unit...
Page 146: Converting A Software Location Code To A Physical Drive Location
Converting a Software Location Code to a Physical Drive Location 1. From the configuration listing, determine the software location code for the drive you want to locate. Look at the -CD- portion of the software location code to determine the location of the SCSI controller.
Page 147: Unconfiguring Or Configuring A Drive
Unconfiguring or Configuring a Drive There are three conditions where you need to use these procedures: You are removing or installing a drive while the system power is turned on. This is called Hot Removability Capability. You are installing a new drive. You are removing a drive from the system.
Page 148: Removing Or Installing A Front Media Or Disk Device
Removing or Installing a Front Media or Disk Device This procedure is for the media or disk drives installed in the front drive positions on the base unit and expansion unit. Attention: The 9.1GB Disk Drive can only be installed in positions in the front of the unit. Note: For a translation of the following notice, see System Unit Safety Information .
Page 149: Installation
5. Locate the drive retaining screw at the lower side of the drive. 6. Loosen the retaining screw using a screwdriver. Firmly grip the drive and pull it out of the unit. Installation 1. Align the drive with the guides in the desired drive position; then slide it into the unit. The drive must be inserted with the locking hook at the bottom.
Page 150: Removing Or Installing A Rear Drive
Removing or Installing a Rear Drive This procedure is for the disk drives installed in the rear drive positions on the base unit and expansion unit. Attention: Do not operate the system unit with the covers removed for a long time. Operating with the covers on ensures adequate cooling of the components.
Page 151: Installation
4. Be sure the yellow indicator on the drive you are removing is off (powered off). 5. Firmly grip the disk drive and pull it out of the unit. Installation 1. Align the disk drive with the guides in the desired drive position; then slide it inside the unit.
Page 152 2. Insert the two positioning pins located on the lower edge of the rear cover into the corresponding holes of the unit. 3. When the pins are in place, close and lock the rear cover. 4. Use the “Configuring” procedure on page 4-7 to add the drive to the system configuration.
Page 153: Chapter 5. Using Diagnostics
Chapter 5. Using Diagnostics This topic describes how to run the diagnostics from the network server. Diagnostic Programs Operating Considerations The following items identify some things to consider before using the diagnostic programs. Note: When possible, run the Online Diagnostics in Service Mode. Online Diagnostics perform additional functions, compared to Standalone Diagnostics.
Page 154: Running Diagnostic Programs From Cd-Rom
Running Diagnostic Programs from CD-ROM Consider the following when you run diagnostic programs from the CD-ROM disc: The diagnostic disc must remain in the CD-ROM drive for the entire time that diagnostics are executing. The diagnostic CD-ROM disc cannot be ejected from the CD-ROM drive once the diagnostic programs have loaded.
Page 155: Running The Diagnostic Programs From The Network
Running the Diagnostic Programs from the Network Consider the following when you run the diagnostic programs from a network: Diagnostics cannot be loaded and run from the network until AIX Version 3.2 or higher has been installed and configured on the server. Your system unit must be configured to receive IPL (initial program load) over the network or the server must be setup to send a service mode IPL of the diagnostics.
Page 156 /51/61 3161/3164 Attributes Settings Settings Settings Description Machine IBM 3151 IBM 3161 The diagnostic programs are set to mode 3151 PC emulate use of the 3161 ASCII IBM 3164 Display Terminal. If your terminal can emulate a 5085, 3161 or 3164 terminal, use the following attribute settings.
Page 157: Additional Communication Attributes
General 3151 3151 Setup /11/31/41 /51/61 3161/3164 Attributes Settings Settings Settings Description Field Field Field The column tab stops are ignored, and the tab operation depends on the field attribute character positions. Trace Both inbound data (data to the system unit) and outbound data (data from the system unit) to and from the main port can be transferred to the auxiliary port...
Page 158: Additional Keyboard Attributes
Additional Keyboard Attributes The following keyboard attributes are for the keyboard attached to the 3151, 3161, and 3164 terminals. 3151 3151 3161 Keyboard /11/ 31 /51/61) /3164 Setup Attributes Settings Settings Settings Description Enter Return Return Return The Enter key functions as the Return key.
Page 159: Diagnostic Modes Of Operation
Diagnostic Modes of Operation The diagnostics can be run in three modes: Maintenance Mode allows checking of most system resources Concurrent Mode allows the normal system functions to continue while selected resources are being checked. Standalone Mode allows checking of all the system devices and features Maintenance Mode Maintenance mode runs the diagnostics using the customer’s version of the AIX operating system.
Page 160: Standalone Mode
There are three levels of testing in concurrent mode: The share-test level tests a resource while the resource is being shared by programs running in the normal operation. This testing is mostly limited to normal commands that test for the presence of a device or adapter. The sub-test level tests a portion of a resource while the remaining part of the resource is being used in normal operation.
Page 161: System Exerciser
Running the Diagnostics in Standalone Mode To run diagnostics in standalone mode, take the following steps: 1. Stop all programs including the AIX operating system (get help if needed). 2. Set the power switch on the system unit to Off. 3.
Page 162 Starting the System Exerciser When the System Exerciser is selected from the menu, another menu displays all devices to be tested. Pressing the Enter key starts tests for all of the devices. The time required to test all of the devices depends on the number of devices to be tested and can range from several minutes to approximately one hour for a fully loaded system.
Page 163: Reading A Flashing 888 Message On A Multi-Line Operator Panel Display
Reading a Flashing 888 Message on a Multi-Line Operator Panel Display An 888 flashing in the first line of the operator panel display indicates that a hardware or software error has been detected and that an error message is being displayed. For additional information about flashing 888 numbers, refer to “System Unit Error Isolation Features”...
Page 164: Crash Codes
Is the second line of the operator panel display blank? The message has a type 103 or 105 message included in it. Press the Reset button once, then go to Step 3. Read out the SRN and FRU information for these message types. This completes the read-out of this message.
Page 165: Step 3. Reading The Type 103 And 105 Message
Step 3. Reading the Type 103 and 105 Message A type 103 and 105 message is generated when a hardware error is detected. Use the following steps and information to record SRN and FRU location code information. 1. Record all characters following the first 103 or 105 in the first line of the operator panel display.
Page 166 5-14 Operator Guide...
Page 167: Chapter 6. Introduction To Tasks And Service Aids
Chapter 6. Introduction to Tasks and Service Aids Beginning with version 4.2 there are two top level menus seen by the user – Tasks and Resources. Once a Task has been selected, then a list of resources is displayed for selection to run the Task on.
Page 168: Run Diagnostics Task
Run Diagnostics Task The Run Diagnostics task invokes the Resource Selection List menu. When the commit key is pressed, Diagnostics are run on all selected resources. The procedures for running the diagnostics depends on the states of the Diagnostics Run Time Options.
Page 169: Process Supplemental Media Task
Run Tests Multiple Times This option allows the user to select if the diagnostic should be run in loop mode or not (the default is no). Note: This option is only displayed when running Online Diagnostics in Service Mode. Process Supplemental Media Task This prompts for either diskette or tape media, reads in media using cpio, and executes diagstart shell script.
Page 170: Aix Shell Prompt Service Aid
Periodic Diagnostics Service Aid 6-13 Product Topology Service Aid 6-13 SCSI Bus Service Aid and SCSI Bus Analyzer Task 6-13 SCSI Tape Utilities Service Aid 6-14 Service Aids for use with Ethernet 6-14 Service Hints Service Aid 6-15 SSA Service Aid 6-15 Trace Service Aid 6-15...
Page 171: Diagnostic Package Utility Service Aid
Save or Restore Diagnostics Modes and Remote Support Phone Number This function allows the diagnostics modes and remote support phone number to be saved and restored. The location of the save area is to be defined. Flash EPROM Download This function updates the Flash EPROM. Diagnostic Package Utility Service Aid The Diagnostic Package Utility Service Aid allows the user to perform the following actions: Format a 1, 2, or 4MB diskette...
Page 172: Disk Based Diagnostic Update Service Aid And Update Disk Based Diagnostic Task
Disk Based Diagnostic Update Service Aid and Update Disk Based Diagnostic Task This service aid allows fixes (APARs) to be applied. Disk Based Diagnostic Update Service Aid Before Version 4.2 Prior to version 4.2 this service aid is used to update the diagnostics on the disk drive. The updates may be new diagnostics or an update to the existing diagnostics.
Page 173: Display/Alter Sector Service Aid
To prevent problems that may occur when running this service aid from disk, it is suggested that this service aid be run from the diagnostics that are loaded from removable media when possible. Display/Alter Sector Service Aid Note: To access this service aid refer to the Disk Maintenance Service Aid. This service aid allows you to display and alter information on a disk sector.
Page 174: Optical Disk Service Aids
2. Do a format without certify. 3. Run a second pass of the erase service aid. For a newly installed drive, you can insure that all blocks on the drive are overwritten with your pattern if you use the following procedure: 1.
Page 175: Diskette Media Service Aid
indicates that the disk needs to be backed up and replaced. Formatting the disk does not improve the availability of spare sectors. Diskette Media Service Aid This service aid provides a way to verify the data written on a diskette. When this service aid is selected, a menu asks you to select the type of diskette being verified.
Page 176: Display Software Product Data Beginning With Version 4.2
Display Software Product Data Beginning with Version 4.2 This service aid displays information about the installed software and provides the following functions: List Installed Software List Applied but Not Committed Software Updates Show Software Installation History Show Fix (APAR) Installation Status List Fileset Requisites List Fileset Dependents List Files Included in a Fileset...
Page 177: Display Or Change Key Modes (Display Or Change Electronic Mode Switch Task)
Diagnostic Test List Menu lists all resources that can be deleted from the Diagnostic Test List. Note: Only resources that were previously detected by the diagnostics and have not been deleted from the Diagnostic Test List are listed. If no resources are available to be deleted, then none are listed.
Page 178: Hardware Error Report Service Aid And Display Hardware Error Log Task
Hardware Error Report Service Aid and Display Hardware Error Log Task This service aid provides a tool for viewing the hardware error log and performing error log analysis. It uses the errpt command to do this. The Display Error Summary and Display Error Detail selection provide the same type of report as the errpt command.
Page 179: Periodic Diagnostics Service Aid
Periodic Diagnostics Service Aid This service aid provides a tool for configuring periodic diagnostics and automatic error log analysis. A hardware resource can be chosen to be tested once a day, at a user specified time. If the resource cannot be tested because it is busy, error log analysis is performed. Hardware errors logged against a resource can also be monitored by enabling Automatic Error Log Analysis.
Page 180: Scsi Tape Utilities Service Aid
When the SCSI Bus Service Aid is entered a description of the service aid is displayed. Pressing the Enter key displays the Adapter Selection menu. This menu allows the user to enter which address to transmit the SCSI Inquiry Command. When the adapter is selected the SCSI Bus Address Selection menu is displayed.
Page 181: Service Hints Service Aid
When the Ethernet service aid is executed, one of the following messages is returned: No errors occurred. An adapter error occurred. A transmit time–out occurred. A transmit error occurred. A receive time–out occurred. A receive error occurred. A system error occurred. Receive and transmit data did not match.
Page 182: 7318 Serial Communications Network Server Service Aid
7318 Serial Communications Network Server Service Aid This service aid provides a tool for diagnosing terminal server problems. 6-16 Operator Guide...
Page 183: Chapter 7. Using The System Verification Procedure
Chapter 7. Using the System Verification Procedure This chapter contains information about pre-procedure considerations and running the system verification. System Verification Procedure The system verification procedure is used to check the system for correct operation. When you are analyzing a hardware problem, you should use the “Hardware Problem Determination Procedure”...
Page 184: Step 2. Loading The Diagnostic Programs
Step 2. Loading the Diagnostic Programs 1. Stop all application programs running on the operating system. 2. Stop the operating system (If help is needed; call your 800 support number). 3. Power the system off. 4. Set the key mode switch to the Service position. 5.
Page 185: Step 4. Additional System Verification
Step 4. Additional System Verification The checkout programs end with either the TESTING COMPLETE menu and a message stating No trouble was found or the A PROBLEM WAS DETECTED ON (Time stamp) menu with an SRN. 1. Press Enter to return to the DIAGNOSTIC SELECTION menu. 2.
Page 186 Operator Guide...
Page 187: Chapter 8. Hardware Problem Determination
Chapter 8. Hardware Problem Determination If you have an error or failure on your system, this chapter contains steps for obtaining a service request number (SRN). You report the SRN to the service organization. The service organization uses the SRN to determine which field replaceable units (FRUs) are needed to restore the system to correct operation.
Page 188 Step 4 (From Step 3) Diagnostic tests can be run on many resources while the operating system is running. However, problem isolation is obtained by running diagnostics in service mode. Do you want to run the diagnostics in service mode? Go to Step 5.
Page 189 Step 6 (From Steps 3, 4, 5, 7) This step loads the diagnostics. 1. Set the mode switch to the Service position. 2. Be sure the power switches of the attached devices are set to On. 3. Set the power switch on the system unit to On. 4.
Page 190 6. Starting at the top of the following table, find your symptom and follow the instructions given in the Action column. Symptom Action The system stops with a blank operator Go to Step 10. panel display and the words DIAGNOSTIC OPERATING INSTRUCTIONS are displayed with no obvious problem on the console display (for example, it is not...
Page 191 Step 7 (From Step 6, 18) The following steps analyze a steady (not flashing) number displayed in the operator panel display while attempting to load the diagnostics. operator panel Display Action Number Be sure the key mode switch is set to the Service position. If the key mode switch was not in the Service position, set it to the Service position;...
Page 192 Step 9 (From Steps 6, 18, 20) The following steps analyze a console display problem. Find your type of console display in the following table; then, follow the instructions given in the Action column. Console Display Action Display Device Go to the your display documentation for problem determination.
Page 193 3. Press the Enter key. 4. In the following table, find the menu or system response you received when you selected Diagnostic Routines; then follow the instructions given in the Action column. System Response Action The DIAGNOSTIC MODE SELECTION Select Problem Determination, and menu is displayed.
Page 194 Step 13 (From Step 12) The system checkout option checks all of the resources (available in standalone mode only). Select and run the diagnostic tests on the resources you are having problems with or run system checkout to check all of the configured resources. Find the response in the following table and perform the specific action.
Page 195 Step 15 (From Steps 12, 13) The diagnostic programs produced an SRN for this problem. 1. Record the SRN and any other numbers. 2. Report the SRN to the service organization. 3. STOP. You have completed these procedures. Step 16 (From Step 6) The system stopped with two or more numbers between 221 and 296 alternating in the operator panel display.
Page 196 Step 18 (From Step 17) The following steps analyze a failure to load the diagnostic programs from a disk, or a failure to determine whether the diagnostic programs are on a disk. 1. Set the power switch on the system unit to Off. 2.
Page 197 7. Starting at the top of the following table, find your symptom; then perform the specific action. Symptom Action The system stops with a blank operator panel Go to Step 10. display, and the words DIAGNOSTIC OPERATING INSTRUCTIONS are displayed with no obvious problem on the console display (for example, it is not distorted or blurred).
Page 198 Step 21 (From Steps 2 and 7) An English-only version of diagnostics are provided on CD-ROM disc. Do you want to run diagnostics from CD-ROM disc? If you have a problem, call for service, and report the problem. Go to Step 17. Step 22 (From Step 16) An English-only version of diagnostics are provided on CD-ROM disc.
Page 199: Chapter 9. Expansion Unit
Chapter 9. Expansion Unit This chapter describes how to connect the expansion unit to the base unit. In addition it illustrates briefly the general rules to disconnect the expansion unit from the system configuration. Overview Looking at the cabinets from front, the expansion unit must always be installed on the left of the base unit.
Page 200: Installation Procedures
Installation Procedures Preliminary Operations Before connecting an expansion unit to a base unit, perform the following preliminary operations. Note: For a translation of these notices, see System Unit Safety Information . DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system.
Page 201 3. For each unit, press the switch located on the main power switch module off, switching it to the ”0” position. 4. Make sure the power switches for all external devices connected to the system unit, if any, are set to OFF. 5.
Page 202: Rear Cover
Rear Cover Attention: Do not operate the system unit with the covers removed for a long time. Operating with the covers on ensures adequate cooling of the components. Remove the covers only when required by the removal and installation procedures illustrated in this guide. Removal 1.
Page 203 3. With a firm grip on the cover, tilt it towards you as shown. 4. Pull the cover upward, to remove it from the cabinet. Expansion Unit...
Page 204 Installation 1. Insert the two positioning pins located on the lower edge of the rear cover into the corresponding holes of the unit. 2. When the pins are in place, close and lock the rear cover. 3. Do in reverse order the steps listed in “Preliminary Operations” on page 9-2. Operator Guide...
Page 205: Front Cover
Front Cover Removal 1. Before removing the front cover, be sure to remove the rear cover. Follow the removal procedure described in “Rear Cover” on page 9-4. 2. On the rear side of the unit, turn the locking handle clockwise 90 degrees to unlock the front cover.
Page 206 4. Pull the cover up to remove it from the cabinet. Installation 1. Before installing the front cover, be sure that the locking handle in the rear side of the cabinet is in the position shown in the figure. If not, turn it in that position. Later Models Early...
Page 207 2. Insert the two positioning pins located on the lower edge of the front cover into the corresponding holes of the cabinet. 3. When the pins are in place push the cover closed until the retaining clip catches the locking pin.
Page 208: Top Cover
4. On the rear of the unit, turn the locking handle counterclockwise 90 degrees to lock the front cover. Later Models Early Models 5. Re-install the rear cover, as described on page 9-6, after having performed all needed operations. Top Cover Removal Attention: If you try to remove the top cover without having performed this step, the machine will stop automatically, and the file system integrity may be affected.
Page 209 3. Unscrew the top cover retaining screw, which is located in the cabinet rear side. 4. Firmly grip the top cover with your hands. Pull it up, inclining it as illustrated in the figure. 9-11 Expansion Unit...
Page 210 5. Pull the cover forward to remove it from the cabinet. Installation 1. Put the top cover on the cabinet keeping it inclined as illustrated in the figure. Then slide it back until it catches the locking bar on the unit. 9-12 Operator Guide...
Page 211 2. Push the cover down. 3. Tighten the top cover retaining screw, which is located in the cabinet rear side. 4. Re-install the front and rear covers, as described on pages 9-6, and 9-8, after having performed all needed operations. 9-13 Expansion Unit...
Page 212: Mechanical Connection
Mechanical Connection The units must be mechanically connected at the bottom. Securing the Units at the Bottom The units are secured to one another at the bottom, using the locking bar shown. The locking bar must be installed on both the front and the rear of the units, in the positions shown in the following figure.
Page 213 1. Start the screw through the hole in the locking bar and into the hole located in the lower right corner of the left unit, as illustrated in the figure. Push the locking bar against the units. 2. Slide the locking bar to the right and start the screw through the hole of the locking bar and into the unit on the left, as shown.
Page 214 3. Pull the units apart, until locking bars stop you. This allows the doors to open and close smoothly. 4. Using a screwdriver, tighten the screws clockwise as shown in the figure, to secure the locking bar. 5. Continue with “Units Interconnection” on page 9-17. 9-16 Operator Guide...
Page 215: Units Interconnection
Units Interconnection The units must be connected using appropriate cables, according to the system configuration. Do the following procedure to perform the units interconnection. FXE Cable Interconnection The FXE cable interconnection must be performed between the base unit and the expansion unit, to generate the expansion unit Micro Channel adapter bus.
Page 216 b. Using the CPU module puller as indicated in the following figure, unlock the CPU module from the base unit. Base Unit, Rear c. Firmly grip the front handle on the CPU module. Then slide the CPU module out of the base unit until the handle on the top is visible.
Page 217 2. Remove the metal bridge from the base unit,in the area circled in step 4. 3. Remove the adapter cards nearest the outside of the expansion unit. See Adapters in 7013 J Series Service Guide . This will enable easier access for the FXE cable installation. 4.
Page 218 5. Insert the mechanics of the FXE cable into the mechanical support located in the rear of the base unit back plane. 9-20 Operator Guide...
Page 219 6. Slide the mechanics of the FXE cable following the direction shown in the figure. 7. Secure the mechanics of the FXE cable to the base unit back plane mechanical support tightening clockwise the screw illustrated in the figure. 9-21 Expansion Unit...
Page 220 8. Connect the FXE cable connector to the connector marked Y1 on the MPe board in the expansion unit Micro Channel adapter card cage. Note: Before attempting to connect the FXE cable, remove the dust covers from connectors on the FXE cable and the MPe board. 9-22 Operator Guide...
Page 221 9. Replace the metal bridge as shown here. Use the new bridge that is shipped with the expansion unit (the side piece is shorter, to allow the FXE cable to fit under it). Be sure to attach the ground cable from the expansion unit to the base unit. Ground Cable 10.Be sure to adjust the slack in the SCSI cable on the top of the base unit.
Page 222: Rs-485 Cables Interconnection
RS-485 Cables Interconnection The RS-485 cables interconnection must be performed from unit to unit. 1. Insert a terminator plug on the upper 6 pins mini connector located on the system interface board installed in the base unit. (This connector is marked ‘‘IN’’ on the system interface board.) 2.
Page 223: Scsi Interface Card Interconnection
SCSI Interface Card Interconnection For each SCSI bus used in the expansion unit, a dedicated SCSI controller must be installed. Install the SCSI controllers in the expansion unit observing the following rules: Install the SCSI controller(s) that will manage the SCSI buses in this unit, to get best performances from your system.
Page 224: Recognizing The New Unit
Recognizing the New Unit 1. Replace the rear cover as described in rear cover “Installation” on page 9-6. Attention: Before powering on the base system unit, be sure that the expansion unit main power switch is set to on (I). If you attempt to power the base unit on when the expansion unit is set to off (O), the power on will fail and an error code will be displayed in the operator panel display.
Page 225: Units Disconnection
Units Disconnection When a unit needs to be disconnected from the existing system configuration composed of the base unit and the expansion unit, you have to do the following steps in the indicated order. Attention: Before attempting to disconnect the expansion unit from the system, remember that if you are modifying the old system configuration, you have to perform the appropriate logical operations, via software, through which you declare the new configuration to the system.
Page 226 9-28 Operator Guide...
Page 227: Chapter 10. Moving The System Unit
Chapter 10. Moving the System Unit This section provides important information about moving the system unit. Moving the System Unit Safely Note: It is recommended that only trained people connect or disconnect any cables attached to the system. Attention: Damage as a result of improper handling may void your equipment warranty. Contact your local service representative to obtain packing materials or assistance when preparing your system for moving.
Page 228 To move the units of your 7013 J Series system safely, follow the sequence described below: 1. Set the power switches of the attached devices to OFF. 2. To take off power from the base unit and the other system units you have connected, push the power control button on the operator panel of the base unit and set the unit main switch at the rear of each unit to OFF.
Page 229: Appendix A. Systemguard Test Groups
Appendix A. SystemGuard Test Groups SystemGuard Test Groups Table The following diagram shows the various test groups and their associated tests. To modify the test list, the tests have to be selected in the xxyy format, where xx is the group number and yy is the test number within the group.
Page 230 GROUP NO GROUP TEST NO TEST DCB and Memory MM Data lines Test test group MM Address lines Test MM board dec. Test MM Basic acc. Test MM components Test ECC component Test ECC mechanism Test Refresh mech. Test ECC Data lines access. Test MM Full Test (K/H) Interrupt test group BUMP to CPU interrupt Test...
Page 231: Systemguard Test Group Descriptions
6. MM Full Test 7. SCSI–D ext. Test. SystemGuard Test Group Descriptions The following is a description of the different test groups and the tests available under them. All of these tests are performed automatically at Power-On with default parameters. They can also be performed selectively (selection of test group/subtest/parameter) with user configured parameters, under the control of the Off Line Test monitor.
Page 232 BUMP, Remote, and Special Asynchronous Lines Test These tests are meant to check the Asynchronous lines of the Standard I/O and the Asynchronous Lines controller in the Super I/O. These tests contain sub-tests, which are described as follows. Each sub-test saves and restores the line parameters. When an error is detected, it will be reported to the operator with a suitable error message.
Page 233 NVRAM Test This test checks the accessibility of NVRAM bytes. It contains the following sub-tests: NVRAM Data Lines Access Test This test saves the first NVRAM byte. Then a read / write operation is done word by word. It restores the first NVRAM byte. NVRAM Address Lines Access Test This test reads, writes and compares 2 NVRAM addresses.
Page 234 DTR Register Test This test writes, reads and compares a 1 among 0 bits in DTR registers. CTR Register Test This test writes, reads and compares a 1 among 0 bits in CTR registers. It saves and restores the CTR register value. Miscellaneous Registers Test This test checks accessibility to the MC68230 chip and its internal registers.
Page 235 Entry Parameters Parameters Name Definition Possible Values Default Value Parameter 1 Sub test # Subtest Number 0 or 1 0 = All tests linked Parameter 2 Proc # Processor Number 8 = BUMP Check–Sum Test It checks the CRC value for all present VPDs; It checks the CRC value according to the configuration and it checks the coherency of the configuration.
Page 236 BPP External LoopBack Test (BPP EXT L–B TEST Note: This test can only be performed by Field or Manufacturing people. This test checks the accessibility of the Super–IO chip. It saves and restores used registers. This test is not performed at power on. Entry Parameters Parameters Name...
Page 237 IONIAN-SSGA Registers Test This test is performed by all the processors and it checks the accessibility from the processor to the IONIAN and SSGA chips. Following h/w parts are checked. 1. DCB ASIC 2. IONIAN ASIC 3. SSGA ASIC The following sub-tests are included under the IONIAN-SSGA Registers Test: IONIAN Registers Test This test operates on the DSC register, CONFIG register, Personalization register, Bus_Status register.
Page 238 Super I/O and UART Access Test This test checks the accessibility of the Super I/O chip from the processors. They don’t check the functional aspects of the Super I/O chip (this is done by the BUMP directly). The following sub-tests are available under this test: Super I/O UART 1 Access Test Specific values are written and read in the data register scratch SCR.
Page 239 SSGA Interrupt Registers Test This test writes and reads specific values from each of the interrupt registers. The values are then compared. Values are saved and restored in all the operations. Floppy Disk Access Test This test needs a formatted diskette in the diskette drive (the diskette content is erased by the test).
Page 240 Level 2 cache. It calculates the memory address available and then validates the Level 2 cache before writing 1 MB. Then a read operation is done in word mode and values are compared. Then a read is done in burst mode and comparison is done. TAG Data Test This test checks the availability of the TAG chips of the L2 cache memory.
Page 241 Walking 0 Data Test This test isolates the open lines among the data lines. It writes “0s among 1s” pattern on the cache line. Then it is read and compared. Transfer Modes On DCB Test This sub-test is used to check the transfer of 1 to 8 bytes to the memory.
Page 242 This test consists of two sub-tests. Words manipulated / used are not restored at the end of the test. This test is applied to all the memory cards which are present. In case of errors, suitable error messages are displayed on the console. The following is a description of the sub-tests.
Page 243 Basic Main Memory Test This test is performed by all the processors and it checks the capability to access the main memory in all kinds of data formats. This test applies to one main memory location and the words used during the test are not restored. This test partially checks the DCB ASICs.
Page 244 Main Memory Components Test This test is performed by all the processors to check all the main memory locations. From the h/w point of view, this test checks the memory chips mounted on the main memory cards. This test can be launched in two modes, as follows: 1.
Page 245 ECC Data Lines Accessibility Test This test checks the accessibility for all the data lines to the ECC memory banks, through SMC ASICs. The following h/w parts are checked by running this test. DCB ASICs SMC ASICs Connection of data lines between CPU daughter boards and MPB ASICs Connection of data lines between MPB ASICs and ECC memory chips.
Page 246 ECC Memory Component Test This test is identical to the main memory components test but it is applied to the ECC memory components. Error Correction Mechanism Test This test checks the hardware mechanisms enabling the detection of and the correction of single bit errors when working with the main memory.
Page 247 Interrupt Tests Group These tests are performed by the BUMP as well as the processors. They are launched at Power On and under control of Off Line Test Monitor. They collectively check the interrupt system. The following tests are available under this group. BUMP To CPU Interrupt Test This test is performed jointly by the BUMP and the processor.
Page 248 CPU MultiProcessor Test Group These tests are launched at Power-On and are also available under the control of the Off Line Tests monitor. These tests check the multi-processor mechanisms, atomic instructions, cache coherency, main memory sharing, and multi-resources sharing. The following tests are available under this group. Atomic Instructions Test This test checks the mechanisms enabling the protection of the content of the memory in case of use of some specific instructions, called “atomic instructions”.
Page 249 instruction. This is issued by Processor 0 which is set to Global Copy Back mode. Caching is inhibited for Processor 1. Paradox Detection: DCBST not from Line Owner Here, Processor 1 is set to Local Copy Back mode. Memory coherency is enabled for Processor 0. This test verifies the incoherency introduced by the Local Copy Back.
Page 250 Main Memory Sharing Test This test is launched by the BUMP and performed by all configured processors. It has a sub-test to check the capability of all the processors to access the main memory. The following h/w parts are checked during the process: 1.
Page 251: Appendix B. Modifying Systemguard Parameters
Appendix B. Modifying SystemGuard Parameters Many SystemGuard parameters can be modified in several ways. Some can be modified using the SystemGuard Stand-By menu, others using the SystemGuard Maintenance menu, and others using the AIX diag or mpcfg commands or Diagnostic Service Aids. When you want to modify SystemGuard parameters, the method to use depends on the machine boot phase (stand-by, init, run-time).
Page 252 Flag, Parameter and Keyword Default Values Name Default Value BUMP Console Power-On Command String Power Service Console Power-On Command String Blank (not set) BUMP Console Power-On Command flag Enabled Service Console Power-On Command flag Disabled Remote Authorization flag Disabled Autoservice IPL flag Disabled BUMP Console Present flag Enabled...
Page 253: Changing Flags And Parameters Under Aix Service Aids
Changing Flags and Parameters Under AIX Service Aids The Service Aids are recommended to change the flags. The Service Aids can be entered using the diag command or by booting diagnostics in service mode. They display or change flag values using 0 (zero) for disabled and 1 (one) for enabled. The explanations that follow refer to the Service Aids.
Page 254: Modifying The Dial-Out Authorization Flag
SystemGuard Maintenance Menu Starting from the main maintenance menu: Enter 2 to enable the flag. Enter 3 to disable the flag. AIX Diag Command Starting from the Service Aids Selection menu: 1. Select the BUMP Service Aids option. 2. Select the Display or Change Flags and Configuration option. 3.
Page 255: Modifying Dial-In Phone Numbers
Modifying Dial-In Phone Numbers These parameters can be changed under SystemGuard using the maintenance menu, or under AIX using the diag command. SystemGuard Maintenance Menu Starting from the main maintenance menu: 1. Enter 8 to set parameters. 2. Enter 3 for phone numbers. 3.
Page 256: Modifying The Electronic Mode Switch From Service Line Flag
Modifying the Electronic Mode Switch from Service Line Flag This flag can be changed under SystemGuard using the maintenance menu, or under AIX using the diag command. SystemGuard Maintenance Menu Starting from the main maintenance menu: 1. Enter 8 to set parameters. 2.
Page 257: Reloading The Flash Eeprom
Reloading the Flash EEPROM Follow this procedure to load a new version of SystemGuard into the flash EEPROM. Only system administrators should perform this procedure. Prerequisites To install a new version of the EEPROM firmware, you need either a firmware diskette containing a binary firmware image, or a file containing the firmware.
Page 258 Operator Guide...
Page 259: Appendix C. Systemguard Remote Operation Configuration
Appendix C. SystemGuard Remote Operation Configuration In order to utilize the remote operation capabilities of SystemGuard and also allow console mirorring, you need to have flags, parameters and tty configurations properly enabled. Below, are tty0 and tty1 settings, sample modem files and all the parameters that are necessary to allow remote operations.
Page 260: Flags And Parameters Settings
The configuration of the tty1 for the S2 port looks similar to the following: [TOP] [Entry Fields] tty1 TTY type TTY interface rs232 Description Asynchronous Terminal Status Available Location 00–00–S2–00 Parent adapter PORT number [s2] Enable LOGIN disable BAUD rate [9600] PARITY [none]...
Page 261 Customer Hub Dial–Out (2) System Dial–In System Operator Voice The phone number in the Service Center Dial-Out field represents the U.S IBM RETAIN number. It should be set as appropriate to the geography. Other phone numbers should be provided based on account-related information.
Page 262: Modem Configuration Files
AIX mirrord daemon. You will find the configuration files for the IBM 7851 below. You will see that this file has a very specific format. You can use this file as a template to build a configuration file for another model of modem.
Page 263 This is a sample /usr/share/modems/mir_modem file for console mirroring using an IBM 7851 modem. # Tested at 9600bps. ICDelay 5 DefaultTO 10 CallDelay 120 Attention Code Enable result codes to screen # &F1 Set factory profile 1 Disable result codes to...
Page 264: Initializing A Modem
Initializing a Modem Once flags, parameters and configurations have been enabled, the modem can be initialized to accept incoming calls. This can be done in the following manner: Place the System Key to Normal. Issue a ps –ef|grep mirrord command. Obtain mirrord process ID.
Page 265: Appendix D: Supplies
Appendix D: Supplies This appendix contains a list of devices and supplies with the part numbers needed to order them. Description Part Number 1.0GB disk drive, 8 bit, (with carrier) 96G4067 1.1GB disk drive, 16 bit, (with carrier) 19H0182 2.0GB disk drive, 8 bit, (with carrier) 96G4360 2.2GB disk drive, 16 bit, (with carrier) 19H0184...
Page 266: Ordering Keys
Ordering Keys For protection against unauthorized key duplication, the key mode switch is equipped with a Medeco high-security lock. Keys for this lock are a factory restricted series, and duplicate keys are not available through normal commercial channels. The metal code tag supplied with your original keys authorizes you to purchase additional keys direct from the Medeco factory.
Page 267: Key Reorder Form
Key Reorder Form This form, when accompanied by the metal code tag supplied with the original keys, represents an authorized order for additional factory keys. Please indicate the quantity required and enclose a check or money order for the appropriate amount. Number of keys required________ Please Type or Print Your Return Address Name__________________________________________________________________...
Page 268 Operator Guide...
Page 269: Appendix E. Three-Digit Display Numbers
Appendix E. Three-Digit Display Numbers This appendix contains lists of the various numbers and characters that may display in the three-digit display. Determine the type of operation being performed, then use the list for that type operation. Power-On (PON) Test Indicators PON completed successfully;...
Page 270: Power-On Self-Test (Post) Indicators
Power-On Self-Test (POST) Indicators L2 cache POST error. (The display shows a solid 20c for 5 seconds.) L2 cache is not detected. (The display shows a solid 21c for 2 seconds.) Attempting a normal mode IPL from FDDI specified in NVRAM IPL device list.
Page 271 Attempting a Normal mode IPL from adapter feature ROM specified in IPL ROM Device List. Attempting a Normal mode IPL from Ethernet specified in IPL ROM Device List. Attempting a Normal mode IPL from Standard I/O planar attached devices specified in ROM Default Device List. Attempting a Normal mode IPL from SCSI attached devices specified in IPL ROM Default Device List.
Page 272 Attempting a Service mode IPL from FDDI specified by the operator. Information is being displayed on the display console. No supported local system display adapter was found. Keyboard not detected as being connected to the system’s keyboard port. Attempting a Normal mode IPL from adapter feature ROM specified in NVRAM Device List.
Page 273 Flash Utility ROM RAM POST memory configuration error or no memory found (irrecoverable). Flash Utility ROM RAM POST failure (irrecoverable). Flash Utility ROM Power status register failed (irrecoverable). Flash Utility ROM detected a low voltage condition. Flash Utility ROM RAM POST is looking for good memory. Flash Utility ROM RAM POST bit map is being generated.
Page 274 The configuration manager is unable to update ODM data (irrecoverable error). The program savebase returned an error. The configuration manager is unable to access the PdAt object class (irrecoverable error). There is not enough memory to continue (malloc failure); irrecoverable error.
Page 275 POWER GXT150M graphics adapter being identified or configured. Unknown adapter being identified or configured. Graphics slot bus configuration is executing. The IBM ARTIC960 device is being configured. A video capture adapter is being configured. The Ultimedia Services audio adapter is being configured. This LED displays briefly on the panel.
Page 276 Unknown disk being identified or configured. Unknown CDROM being identified or configured. Unknown tape drive being identified or configured. Unknown display device being identified or configured. Unknown input device being identified or configured. Unknown async device being identified or configured. Parallel printer being identified or configured.
Page 277 3270 Host Connection Program/6000 connection being identified or configured. 4-port multiprotocol adapter being identified or configured. FSLA adapter being identified or configured. 5085/5086/5088 adapter being identified or configured. FDDI adapter being identified or configured. Optical adapter being identified or configured. Block multiplexer channel adapter being identified or configured.
Page 278 Three-button mouse being identified or configured. Tablet Model 21 being identified or configured. Tablet Model 22 being identified or configured. Standard speaker being identified or configured. Dials being identified or configured. Lighted Program Function Keys (LPFK) being identified or configured. IP router being identified or configured.
Page 279: Diagnostic Load Progress Indicators
Diagnostic Load Progress Indicators Note: When a lowercase c is listed, it displays in the lower half of the seven-segment character position. AIX Install/Maintenance loaded successfully. Insert the first diagnostic diskette. Diskettes inserted out of sequence The wrong diskette is in diskette drive. The loading stopped with an a non-recoverable error.
Page 280: Debugger Progress Indicators
Diagnostics have completed. This code is only used when there is no console. Debugger Progress Indicators The kernel debugger has started due to an unexpected system halt. Flashing 888 Message Descriptions A crash message (Type 102) can occur at any time. See “Reading the Type 102 Message” on page 5-11 for information about reading the message.
Page 281: Appendix F. External Scsi Address Record
Appendix F. External SCSI Address Record On the following sheet, record the unit in which the SCSI controller is located, the adapter slot number, the device type, and the SCSI address for each externally attached SCSI device. Device ____________ SCSI I/O Controller Unit ____________ Address ___________ Slot ____________...
Page 282 Device ____________ SCSI I/O Controller Address ___________ Unit ____________ Slot ____________ Device ____________ Address ___________ Note: Fill out a separate sheet for each SCSI I/O Device ____________ Controller that has externally attached Address ___________ devices. Device ____________ Address ___________ Device ____________ Address ___________ Device ____________ Address ___________...
Page 283 Device ____________ SCSI I/O Controller Address ___________ Unit ____________ Slot ____________ Device ____________ Address ___________ Note: Fill out a separate sheet for each SCSI I/O Device ____________ Controller that has externally attached Address ___________ devices. Device ____________ Address ___________ Device ____________ Address ___________ Device ____________ Address ___________...
Page 284 Device ____________ SCSI I/O Controller Address ___________ Unit ____________ Slot ____________ Device ____________ Address ___________ Note: Fill out a separate sheet for each SCSI I/O Device ____________ Controller that has externally attached Address ___________ devices. Device ____________ Address ___________ Device ____________ Address ___________ Device ____________ Address ___________...
Page 285: Appendix G. System Power States
This is the initial state of the sytem when power is first applied (by plugging a 7012 G Series into an electrical outlet, or by setting the main power switch of the 7013 J Series to the On position for example). When in this state, the BUMP console displays STANDBY, unless the console is set to display the operator panel display error messages.
Page 286 If the command sbb is entered on the BUMP console, and the system key is in the Normal position, the system goes to the SBB_ECMD state. If the Power-on button is pressed and changes from the On position to the Off position, the system sets the was_shutdown status to false.
Page 287 If the power_fault status is false, the system attempts to power on. If the system then detects a power fault, the power_fault status is set to true. The system displays an operator panel LCD error message, and the system goes to the MAIN_STANDBY status. If no power fault is detected, the system goes to the IPL state.
Page 288 If the system power does not turn on, the Power-on button may be in the off position. Go to the system unit and press the Power-on button (only press the button once), If the system power still does not turn on there may be an earlier fault condition. Remove main power from the system unit, wait 30 seconds, and restore main power.
Page 289: Glossary: Special Terms Used In Systemguard
Glossary: Special Terms Used in SystemGuard BP (back plane). A panel located in the system MCA (Micro Channel adapter). An adapter for the unit and used to interconnect boards and devices. micro channel bus. BIST (built in self-test). Tests performed during MCA Planar.
Page 290 SIB (system interface board). The SIB is a such as the EEPROM, the flash EEPROM, and the system board which controls the power supply and non-volatile RAM. the RS-485 interconnect bus. SSF (system service facility). See SystemGuard. SIMM (single in-line memory module). See SYSID (system identification).
Page 291: Index
Index Numbers 3.5-inch diskette backup/restore media service aid, 6-4 loading, 2-46 base unit type, 2-44 description, 1-1 3.5-inch diskette drive, using, 2-43 media devices, 1-5 without covers, 1-3 3-digit display configuration program indicators, E-5 bit error rate service aid, 6-4 debugger progress indicators, E-12 Boot Multiuser AIX in Service Flag, 3-37 diagnostic load progress indicators, E-11...
Page 292 display hardware error log task, 6-12 display or change BUMP configuration task, 6-4 debugger progress indicators, E-12 display or change electronic mode switch task, 6-11 diagnostic package utility service aid, 6-5 display or change key modes service aid, 6-11 diagnostic programs display or change multiprocessor configuration task, modes for running, 5-7 6-12...
Page 293 manually stopping the system unit, 2-11 media device, removal and installation, 4-8 generic microcode download service aid, 6-11 media drive, locating, 4-4 message determine type, multi-line display, 5-11 other numbers, multi-line display, 5-13 type 102, multi-line display, 5-11 hardware error report service aid, 6-12 type 103 and 105, multi-line display, 5-13 hardware problem determination, considerations, 8-1 micro channel adapter, locating, 4-3...
Page 294 SBB_ECMD, G-2 display and change diagnostic test list service aid, 6-10 SBB_GATEWAY, G-1 display diagnostic run time options task, 6-2 SBB_MENU, G-2 display or change configuration or vital product SBB_PCMD, G-2 data, 6-9 WAIT_POWER_ON, G-2 display or change key modes, 6-11 WAIT_REBUILDING, G-3 display previous diagnostic results, 6-11 power states, system, G-1...
Page 295 diagnostics parameters, 3-9 loading, 7-2 phases, 3-4 stopping, 7-3 boot, 3-5 running, 7-2 init, 3-5 init to AIX load and run-time, 3-9 SystemGuard init to Boot, 3-9 BUMP overview, 3-2 Maint to Boot, 3-9 common tasks, 3-39 maintenance, 3-5 authorize the service console, 3-43 run-time, 3-5 boot from network, 3-52 stand-by, 3-4...
Page 296 general information, 2-24 tape drives, 2-14 unconfigure a disk drive, 4-7 tasks, 6-1 unloading display hardware error log, 6-12 3.5-inch diskette, 2-46 display or change BUMP configuration, 6-4 CD-ROM disc caddy, 2-41 display or change electronic mode switch, 6-11 CD-ROM drive, 2-41 display or change multiprocessor configuration, 6-12 update disk based diagnostic task, 6-6...
Page 297 Printed in the U.S.A. SA23-2724-02...

IBM 7013 J Series Operator's Manual

Communications Statements

Safety Notices

About this Book

Chapter 1. Description of the 7013 J Series System

Chapter 2. Using the System Unit

Chapter 3. Using Systemguard

Chapter 4. Removal and Installation Procedures

Chapter 5. Using Diagnostics

Chapter 6. Introduction to Tasks and Service Aids

Chapter 7. Using the System Verification Procedure

Chapter 8. Hardware Problem Determination

Chapter 9. Expansion Unit

Chapter 10. Moving the System Unit

Appendix A. Systemguard Test Groups

Appendix B. Modifying Systemguard Parameters

Appendix C. Systemguard Remote Operation Configuration

Appendix D: Supplies

Appendix E. Three-Digit Display Numbers

Appendix F. External SCSI Address Record

Appendix G. System Power States

Glossary: Special Terms Used in Systemguard

Index

Quick Links

Related Manuals for IBM 7013 J Series

Summary of Contents for IBM 7013 J Series