Page 1 Lenovo System x3100 M5 Installation and Service Guide Machine Type: 5457...
Page 2 “Getting help and technical assistance” on page 679, Appendix E “Notices” on page 683, the safety information, warranties, and licenses information on the Lenovo Web site at: https://support.lenovo.com/documents/LNVO-DOCS Seventh Edition (January 2019) © Copyright Lenovo 2015, 2019. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...
Page 3: Table Of Contents
Updating the firmware ... . How to send DSA data to Lenovo ..Configuring the server ... .
Page 4 Chapter 5. Parts listing, Lenovo DSA memory stress test results ..649 System x3100 M5 Type 5457 ..155 Test results for the DSA memory stress Replaceable server components ..155 test .
Page 6 Lenovo System x3100 M5 Installation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2015, 2019...
Page 8: Safety Statements
Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. Statement 1 Lenovo System x3100 M5 Installation and Service Guide...
Page 9 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Statement 3 CAUTION: © Copyright Lenovo 2015, 2019...
Page 10 Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) Statement 5 CAUTION: Lenovo System x3100 M5 Installation and Service Guide viii...
Page 11 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. © Copyright Lenovo 2015, 2019...
Page 12 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. Lenovo System x3100 M5 Installation and Service Guide...
Page 13: Chapter 1. The Lenovo System X3100 M5 Type 5457 Server
, you can create a personalized support shop.lenovo.com/us/ en/systems/ http://www.lenovo.com/support page by identifying Lenovo products that are of interest to you. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.
Page 14 Important: The server keys cannot be duplicated by a locksmith. If you lose them, order replacement keys from the key manufacturer. The key serial number and the telephone number of the manufacturer are on a tag that is attached to the keys. Lenovo System x3100 M5 Installation and Service Guide...
Page 15: Related Documentation
You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information Web site. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.
Page 16: Notices And Statements In This Document
• Connectors: four dual inline memory module (DIMM) connectors, two-way interleaved • Minimum: 1 GB • Maximum: 32 GB • Types: PC3-12800 (single-rank or dual-rank), 1333 and 1600 MHz, ECC, DDR3 unbuffered SDRAM DIMMs only Lenovo System x3100 M5 Installation and Service Guide...
Page 17 – Maximum dew point: 29°C (84.2°F) • Shipment (non-operating) – Temperature: -40°C to 60°C (-40°F to 140°F) – Altitude: 10.700 m (35,105 ft) – Humidity: 5%~100% – Maximum dew point: 29°C (84.2°F) Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 18 • Maximum configuration: 1194 Btu per hour (350 watts) Expansion slots: • One PCI Express x16 slot • One PCI Express x8 slot • One PCI Express x8 slot • One PCI Express x4 slot Lenovo System x3100 M5 Installation and Service Guide...
Page 19 Computer server Year first manufactured: 2014 Internal/external power supply efficiency: • http://www.plugloadsolutions.com/psu_reports/ IBM_DPS-430EB%20A_430W_SO-385_Report.pdf • http://www.plugloadsolutions.com/psu_reports/ DELTA%20ELECTRONICS_DPS-300AB-62%20A_ ECOS%202471_300W_Report.pdf Maximum power (watts): Power supply. Idle state power (watts): Sleep mode power (watts): Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 20 • Types: PC3-12800 (single-rank or dual-rank), 1333 and 1600 MHz, ECC, DDR3 unbuffered SDRAM DIMMs only • Sizes: 1GB (single-rank) 2GB (single-rank) 4GB (dual-rank) 8GB (dual-rank) Fan: • One system fan • One option fan for PCIe card Power supply: Lenovo System x3100 M5 Installation and Service Guide...
Page 21 – The system will support cloud-like workload with no performance degradation acceptable (Turbo- Off). – Under no circumstance can any combination of worst-case workload and configuration result in system shutdown or design exposure at 40°C. Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 22 • One PCI Express x4 slot Electrical input: • Sine-wave input (50-60 Hz) required • Input voltage low range: – Minimum: 100 V AC – Maximum: 127 V AC • Input voltage high range: Lenovo System x3100 M5 Installation and Service Guide...
Page 23 Not applicable for servers. Off mode power (watts): Noise levels (the declared A-weighed sound power level of the computer): Acoustical noise emissions. Test voltage and frequency: 230V / 50 Hz or 60 Hz Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 24: What Your Server Offers
• UEFI-compliant server firmware The Lenovo System x Server Firmware offers several features, including Unified Extensible Firmware Interface (UEFI) version 2.1 compliance, enhanced reliability, availability, and serviceability (RAS) capabilities, and basic input/output system (BIOS) compatibility support. UEFI replaces the legacy BIOS.
Page 25 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information Web site.
Page 26 Windows Scalable Network Pack (SNP) be installed for TOE support. • Lenovo XClarity Administrator Lenovo XClarity Administrator is a centralized resource-management solution that enables administrators to deploy infrastructure faster and with less effort. The solution seamlessly integrates into System x, ThinkServer, and NeXtScale servers, as well as the Flex System converged infrastructure platform.
Page 27: Reliability, Availability, And Serviceability
• System-error LED on the front bezel and diagnostic LEDs on the system board • System-error logging (POST and IMM2) Service availability will vary by country. Response time varies; may exclude holidays. Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 28: Systems Director
Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems in a heterogeneous environment. By using industry standards, Systems Director supports multiple operating systems and virtualization technologies in Lenovo and non-Lenovo x86 platforms. Through a single user interface, Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs.
Page 29 Power-control USB 1 button USB 2 Power-on LED Front information panel Simple-swap hard disk drive Figure 5. Front view of 4U server model with non-hot-swap power supplies (bezel removed) Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 30 Figure 6. Front view of 5U server model with hot-swap power supplies (lower and upper bezel installed) Error LED (yellow) Activity LED (green) Figure 7. Front view of 5U server model with hot-swap power supplies (lower and upper bezel installed) (Eight 2.5" hard disk drive configuration) Lenovo System x3100 M5 Installation and Service Guide...
Page 31 Press this button to release a DVD or CD from the DVD drive. • DVD drive activity LED: When this LED is lit, it indicates that the DVD drive is in use. • Hot-swap hard disk drive activity LED (some models): Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 32: Rear View
Ethernet transmit/ receive activity USB connectors Ethernet link status Ethernet connector 2 Ethernet transmit/ receive activity Figure 9. Rear view of 4U server model with non-hot-swap power supplies (no power supply LEDs present) Lenovo System x3100 M5 Installation and Service Guide...
Page 33 • Power connector: Connect the power cord to this connector. • AC power LED: This green LED provides status information about the power supply. During typical operation, both the ac and dc power LEDs are lit. Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 34: Server Power Features
• NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
Page 35 • The server can be turned off by Wake on LAN feature with the following limitation: • The integrated management module II (IMM2) can turn off the server as an automatic response to a critical system failure. Chapter 1 The Lenovo System x3100 M5 Type 5457 server...
Page 36 Lenovo System x3100 M5 Installation and Service Guide...
Page 37: Chapter 2. Installing Optional Devices
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 680.
Page 38: How To Send Dsa Data To Lenovo
How to send DSA data to Lenovo You can send DSA data to Lenovo with standard upload, standard upload with the system serial number, secure upload, and secure upload with the system serial number. Before you send diagnostic data to Lenovo, read the terms of use at http://www.ibm.com/de/support/ ecurep/...
Page 39: System-Board Internal Connectors
The following illustration shows the server components in 5U server models with hot-swap power supplies. The illustrations in this document might differ slightly from your hardware. DVD-ROM drive Hot-swap hard disk 5U chassis drive (2.5-inch) assembly Hot-swap hard disk drive (3.5-inch) Rear retention bracket Operator information for 5U chassis (adapter)
Page 40: System-Board External Connectors
SATA4 power connector SATA3 Operator information SATA2 SATA1 SATA0 Battery panel connector Figure 14. Internal connectors on system board System-board external connectors This section contains information regarding the system board external connectors. Lenovo System x3100 M5 Installation and Service Guide...
Page 41: System-Board Switches And Jumpers
Ethernet connector 1/ USB connectors 1&2 Ethernet connector 2/ USB connectors 3&4 NMI button Video Serial (COM1) Figure 15. External connectors on system board System-board switches and jumpers This section contains information regarding the system board switches and jumpers. Chapter 2 Installing optional devices...
Page 42 2. Changing the position of the boot block jumper from pins 1 and 2 to pins 2 and 3 for 5 seconds before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Lenovo System x3100 M5 Installation and Service Guide...
Page 43: System-Board Leds
Installation guidelines Use the installation guidelines to install the Lenovo System x3100 M5 Type 5457. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when removing or installing a hot-swap device.
Page 44 • When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. Lenovo System x3100 M5 Installation and Service Guide...
Page 45: System Reliability Guidelines
System reliability guidelines The system reliability guidelines to ensure proper system cooling. To help ensure proper system cooling and system reliability, make sure that the following requirements are met: • Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it.
Page 46: Removing The Side Cover
Attention: Do not allow the server to fall over. 4. Unscrew the two chassis screws on the rear side of the server. 5. Pull the rear side cover handle and push the front side cover handle at the same time. Lenovo System x3100 M5 Installation and Service Guide...
Page 47 Chassis screws Figure 18. Side cover removal for 4U server model with non-hot-swap power supplies Attention: For proper cooling and airflow, replace the server cover before you turn on the server. 6. If you are instructed to return the side cover, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 48: Removing The Air Baffle
4. Carefully turn the server on its side so that it is lying flat, with the system board facing up. Attention: Do not allow the server to fall over. 5. Grasp the top of the air baffle and lift it out of the server. Lenovo System x3100 M5 Installation and Service Guide...
Page 49: Removing The Bezel
Air baffle Figure 20. Air baffle removal for 4U server model with non-hot-swap power supplies Attention: For proper cooling and airflow, reinstall the air baffle, making sure that all cables are out of the way, before you turn on the server. Operating the server with the air baffle removed might damage server components.
Page 50 Figure 22. Bezel removal for 4U server model with non-hot-swap power supplies (2) 3. If you are instructed to return the bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3100 M5 Installation and Service Guide...
Page 51: Removing The Lower Bezel
Removing the lower bezel This procedure applies only to the 5U server model with hot-swap power supplies. To access the hard disk drives on the 5U server model with hot-swap power supplies, you must first remove the lower bezel. 1. Read the safety information in “Safety”...
Page 52: Installing A Memory Module
Setup utility. For additional information, see “Using the Setup utility” on page • The maximum operating speed of the server is determined by the slowest DIMM in the server. Lenovo System x3100 M5 Installation and Service Guide...
Page 53: Unbuffered Dimms (Udimms)
• If you install a pair of DIMMs in DIMM connectors 1 and 3, the size and speed of the DIMMs that you install in DIMM connectors 1 and 3 must match each other. However, they do not have to be the same size and speed as the DIMMs that are installed in DIMM connectors 2 and 4.
Page 54 Populated Empty Populated Populated Populated Populated The following illustration shows the location of the DIMM connectors on the system board. Note: The illustrations in this document might differ slightly from your model. Lenovo System x3100 M5 Installation and Service Guide...
Page 55 Microprocessor power connector Fan 1 connector PCI slot 1 PCI slot 2 PCI slot 3 PCI slot 4 Power supply connector Fan 2 connector USB hypervisor Microprocessor connector USB tape drive Thermal connector sensor connector Front USB connector SATA5 HDD backplane SATA4 power connector SATA3...
Page 56 Table 7. DIMM installation sequence Number of DIMMs Installation sequence (connectors) 1, 3 First pair of DIMMs Second pair of DIMMs 2, 4 6. Open the retaining clips and, if necessary, remove any existing DIMM. Lenovo System x3100 M5 Installation and Service Guide...
Page 57: Installing Drives
Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. 7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the server. Then, remove the new DIMM from the package. 8.
Page 58 Bay 8 Bay 4 Bay 9 Bay 5 Bay 6 Bay 10 Figure 29. Location of the eight 2.5" hot-swap hard disk drive bays in the 5U server model with hot-swap power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 59: Installing A Dvd Drive
EMC shield and filler panel from the bay or PCI adapter or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported options for the server, see http://www.lenovo.com/ serverproven/ Installing a DVD drive Use this information to install a DVD drive If you are replacing a removed drive with a new drive, make sure that: •...
Page 60 5. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. 6. Remove the side cover (see “Removing the side cover” on page 34). Lenovo System x3100 M5 Installation and Service Guide...
Page 61 7. Touch the static-protective package that contains the new DVD drive to any unpainted metal surface on the server; then, remove the DVD drive from the package and place it on a static-protective surface. 8. Stand the server back up in its vertical position. 9.
Page 62: Installing A Tape Drive
Note: The half-high LTO Gen 4/Gen 5 SAS tape drive is not supported by some operating systems. For information about the supported operating systems, go to https://lenovopress.com/tips0746 https:// lenovopress.com/tips0826 Lenovo System x3100 M5 Installation and Service Guide...
Page 63 To install a tape drive on 4U server models with non-hot-swap power supplies, complete the following steps. For the 5U server model with hot-swap power supplies, please see the next sub-section. 1. Read the safety information in “Safety” on page v “Installation guidelines”...
Page 64 Drive retainer clip Figure 34. Drive retainer clip installation for 5U server model with hot-swap power supplies 10. Push the drive into the bay. Lenovo System x3100 M5 Installation and Service Guide...
Page 65: Installing A Simple-Swap Hard Disk Drive
Tape drive Drive retainer clip Figure 35. Tape drive installation for 5U server model with hot-swap power supplies 11. Connect one end of the applicable signal cable into the rear of the drive and make sure that the other end of this cable is connected into the applicable connector on the system board. 12.
Page 66 5. Align the drive assembly with the guide rails in the bay (the connector end of the drive goes in first). Lenovo System x3100 M5 Installation and Service Guide...
Page 67: Installing A Hot-Swap Hard Disk Drive
6. Grasp the black drive handle and slide the blue release latch to the right; then, carefully slide the drive assembly into the drive bay until it stops, and release the latch. Figure 36. Simple-swap hard disk drive installation for 4U server model with non-hot-swap power supplies If you have other devices to install, do so now.
Page 68 2. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface. 3. Make sure that the drive tray handle is in the open position. Lenovo System x3100 M5 Installation and Service Guide...
Page 69: Installing An Adapter
4. Align the drive assembly with the guide rails in the bay; then, carefully slide the drive assembly into the drive bay until the drive stops. 5. Rotate the drive tray handle to the closed position. 6. Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly. (You might have to restart the server for the drive to be recognized.) If the yellow hard disk drive status LED for a drive is lit continuously, it indicates that the drive is faulty and must be replaced.
Page 70 Attention: Make sure that the adapter is correctly seated in the expansion slot before you turn on the server. Incomplete installation of an adapter might damage the system board or the adapter. Adapter Figure 40. Adapter installation for 4U server model with non-hot-swap power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 71 15. Position the rear adapter retention bracket so that the hole in one of the hinge points is aligned with the hinge pin on the chassis; then, place the hinge pin through the hole on the chassis. Figure 41. Rear adapter retention bracket installation for 4U server model with non-hot-swap power supplies 16.
Page 72: Installing A Microprocessor And Heat Sink
Attention: Do not allow the server to fall over. 4. Remove the side cover (see “Removing the side cover” on page 34). 5. Remove the air baffle (see “Removing the air baffle” on page 36). Lenovo System x3100 M5 Installation and Service Guide...
Page 73 6. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. 7. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present.
Page 74 Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and system board. 8. Carefully grasp the microprocessor and place the microprocessor into the microprocessor socket. Lenovo System x3100 M5 Installation and Service Guide...
Page 75 Notes: To maintain correct orientation between the microprocessor and the microprocessor socket during installation, observe the following information: • The microprocessor has two notches that are keyed to two tabs on the sides of the socket. • A triangle-shaped indicator on one corner of the microprocessor points to a 45-degree angle on the system board.
Page 76: Thermal Grease
2. Remove the cleaning pad from its package and unfold it completely. 3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink. Note: Make sure that all of the thermal grease is removed. Lenovo System x3100 M5 Installation and Service Guide...
Page 77: Installing The Non-Hot-Swap Power Supply
4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. 5. Use the thermal-grease syringe to place nine uniformly spaced dots of 0.02 mL each on the top of the microprocessor.
Page 78 Figure 49. Non-hot-swap power supply alignment with chassis for 4U server models with non-hot-swap power supplies Note: Make sure that the top and the bottom of the power supply align with the upper and lower tabs on the opening. Lenovo System x3100 M5 Installation and Service Guide...
Page 79: Installing The Hot-Swap Power Supply
• To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/ serverproven/ • The server comes standard with one 430-watt hot-swap power supply. The input voltage is 110 V ac or 220 V ac auto-sensing.
Page 80 3. Place the power supply into the bay guides. 4. Using the handle, push the power supply toward the front of the chassis until it locks into place. Lenovo System x3100 M5 Installation and Service Guide...
Page 81: Installing The Thermal Solution Fan Kit
1. To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. 2. When you install a second adapter in the adapter slots on the system board, you must install the Lenovo Thermal Solution Fan kit option to ensure proper cooling and airflow to the system. For 4U server models with non-hot-swap power supplies, the part number is 46W9177.
Page 82 4. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. 5. Insert the thermal solution fan kit: Lenovo System x3100 M5 Installation and Service Guide...
Page 83: Installing The Battery Holder Into 5U Server
Outside Figure 53. Thermal solution fan kit installation for 5U server model with hot-swap power supplies a. Position the fan so that the grommets protrude through the holes in the chassis; then, use needle- nosed pliers to pull the grommets through the holes from outside the chassis. b.
Page 84 Figure 56. Securing battery holder to chassis for 5U server models with hot-swap power supplies 8. If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page Lenovo System x3100 M5 Installation and Service Guide...
Page 85: Installing The Operating Temperature Enhancement Kit
Installing the operating temperature enhancement kit Use this information to install the operating temperature enhancement kit. Attention: To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To install the operating temperature enhancement kit on 4U server models with non-hot-swap power supplies, complete the following steps.
Page 86 6. Insert the thermal sensor board into the thermal sensor holder. Attach the holder onto the server by fitting it onto the hook. Make sure that the cabling goes through the respective holes and cable clips, as shown in the illustration. Lenovo System x3100 M5 Installation and Service Guide...
Page 87: Completing The Installation
Thermal sensor connector Cable clips Figure 59. Thermal sensor board installation for 5U server model with hot-swap power supplies 7. Connect the thermal sensor connector to the system board. 8. If you have other devices to install, do so now. Otherwise, go to “Completing the installation”...
Page 88: Replacing The Lower Bezel
1. Read the safety information in “Safety” on page v “Installation guidelines” on page 2. Insert the two bottom tabs on the lower bezel into the corresponding holes in the front of the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 89: Replacing The Upper Bezel
Figure 61. Lower bezel installation for 5U server model with hot-swap power supplies 3. Rotate the top of the lower bezel up to the chassis; then, press the blue-colored release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place. Replacing the upper bezel This procedure applies only to the 5U server model with hot-swap power supplies.
Page 90: Replacing The Air Baffle
2. Align the tabs on the air baffle with the slots on the chassis. 3. Lower the air baffle into the server. Attention: • Make note of the microprocessor power cable routing, as the cable may interfere with the air baffle installation. Lenovo System x3100 M5 Installation and Service Guide...
Page 91 Microprocessor power cable Figure 63. Microprocessor power cable routing when installing air baffle for 4U server model with non-hot-swap power supplies • Make sure that the tabs on the air baffle are inserted into the holes on the chassis and no cables are not caught or pinched.
Page 92: Replacing The Side Cover
3. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. 4. Press on the side cover and push from the rear side of the side cover until it locks securely into place. Lenovo System x3100 M5 Installation and Service Guide...
Page 93 Figure 65. Side cover installation for 4U server model with non-hot-swap power supplies 5. Secure the side cover in place with the two chassis screws on the rear of the side cover. For the 5U server model with hot-swap power supplies, complete the following steps in order to remove the side cover.
Page 94: Connecting The Cables
For example, match a blue cable end with a blue panel connector, a red cable end with a red connector, and so on. The following illustration shows the input/output (I/O) connectors on the rear of 4U server models with non- hot-swap power supplies. Lenovo System x3100 M5 Installation and Service Guide...
Page 95: Updating The Server Configuration
Power connector Power switch Ethernet link status Serial 1 (Com1) Video Ethernet connector 1 Ethernet transmit/ receive activity USB connectors Ethernet link status Ethernet connector 2 Ethernet transmit/ receive activity Figure 67. Input/output (I/O) connectors on the rear of 4U server models with non-hot-swap power supplies Power connectors AC Power LED (green) DC power LED (green)
Page 96: Connecting External Devices
To convert the server from a tower model to a rack model, you must use a Tower-to-Rack Kit. You can then install the server in a rack cabinet. To order a Tower-to-Rack Kit for the server, contact your Lenovo marketing representative or authorized reseller.
Page 97: Chapter 3. Configuration Information And Instructions
UpdateXpress System Pack or UpdateXpress image. The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/ fixcentral...
Page 98: Configuring The Server
IMM detects an operating-system hang condition. A system administrator can use the blue- screen capture feature to assist in determining the cause of the hang condition. For more information, see “Using the remote presence and blue-screen capture features” on page • Ethernet controller configuration Lenovo System x3100 M5 Installation and Service Guide...
Page 99 Lenovo Director ServerGuide, HII ServeRAID-M5110 adapter MegaRAID BIOS Configuration MegaRAID Storage Manager (MSM), Utility (press Ctrl+H to start), pre- MegaCLI, and Lenovo Director boot CLI (press Ctrl+P to start), ServerGuide, HII ServeRAID-M5120 adapter MegaRAID BIOS Configuration MegaRAID Storage Manager (MSM),...
Page 100: Using The Serverguide Setup And Installation
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
Page 101: Using The Setup Utility
If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, you can download operating-system installation instructions for the server from http://www.lenovo.com/support Using the Setup utility Use these instructions to start the Setup utility.
Page 102 PXE boot will not be attempted on some of the NICs. To enable legacy PXE boot on the desired NIC connectors, prioritize the desired NIC connectors by changing the Rom execution Order or Lenovo System x3100 M5 Installation and Service Guide...
Page 103 disable the NIC connectors that you do not use from Enable/Disable Adapter Option ROM Support menu. – Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does not support UEFI video output standards. –...
Page 104 You can use the arrow keys to move between pages in the error log. This choice is on the full Setup utility menu only. The POST event log contains the most recent error codes and messages that were generated during POST. Lenovo System x3100 M5 Installation and Service Guide...
Page 105 The system-event log contains POST and system management interrupt (SMI) events and all events that are generated by the baseboard management controller that is embedded in the integrated management module (IMM). Important: If the system-error LED on the front of the server is lit but there are no other error indications, clear the system-event log.
Page 106: Using The Boot Manager
The Boot Manager program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Setup utility. To use the Boot Manager program, complete the following steps: Step 1. Turn off the server. Lenovo System x3100 M5 Installation and Service Guide...
Page 107: Starting The Backup Server Firmware
Step 2. Restart the server. Step 3. When the prompt is displayed, press <F12> Select Boot Device Step 4. Use the Up arrow and Down arrow keys to select an item from the menu and press Enter. The next time the server starts, it returns to the startup sequence that is set in the Setup utility. Starting the backup server firmware Use this information to start the backup server firmware.
Page 108: Using The Remote Presence And Blue-Screen Capture Features
• Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system state • Remotely accessing the server, using the keyboard and mouse from a remote client Lenovo System x3100 M5 Installation and Service Guide...
Page 109 • Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO and diskette image files as virtual drives that are available for use by the server • Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive The blue-screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating-system hang condition.
Page 110: Using The Embedded Hypervisor
Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with embedded hypervisor. The USB flash device can be installed in USB connectors on the system board (see “System-board internal...
Page 111: Configuring The Gigabit Ethernet Controller
(power cycle). For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using ToolsCenter or Lenovo Director, see the Lenovo System x Features on Demand User's Guide at under the Help section.
Page 112: Configuring Raid Arrays
You can activate the Features on Demand (FoD) software upgrade key for RAID that is integrated in the integrated management module. For more information and instructions for activating the Features on Demand RAID software key, see the Lenovo Features on Demand Users Guide. To download the document, go to , log in, and click Help.
Page 113: Updating Systems Director
To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.
Page 114: Updating The Universal Unique Identifier
The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo Web site. To download the ASU and update the UUID, complete the following steps.
Page 115 See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the Lenovo website. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
Page 116: Updating The Dmi/Smbios Data
Advanced Settings Utility to update the DMI in the UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete the following steps.
Page 117 • Remote access to the target system (LAN based) • Bootable media containing ASU (LAN or KCS, depending upon the bootable media) Step 3. Copy and unpack the ASU package, which also includes other required files, to the server. Make sure that you unpack the ASU and the required files to the same directory.
Page 118 To download the Advanced Settings Utility Users Guide, complete the following steps: Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.lenovo.com/support...
Page 119 • Bootable media: You can also build a bootable media using the applications available through the ToolsCenter website at . From the ToolsCenter https://support.lenovo.com/us/en/ documents/LNVO-CENTER page, scroll down for the available tools. Step 5. Reset IMM to the factory defaults. Go to https://pubs.lenovo.com/xcc/NN1ia_c_resettingthexcc.html...
Page 120 Lenovo System x3100 M5 Installation and Service Guide...
Page 121: Chapter 4. Troubleshooting
The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server. Step 1.
Page 122 If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You Lenovo System x3100 M5 Installation and Service Guide...
Page 123: Undocumented Problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.
Page 124: Service Bulletins
Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3100 M5 server. To find service bulletins that are available for theLenovo System x3100 M5 server, go to http:// www.lenovo.com/support...
Page 125: Performing The Checkout Procedure
“Power-supply LEDs” on page 119). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/ Check all cables and power cords. Set all display controls to the middle positions. Turn on all external devices.
Page 126 IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.
Page 127: Light Path Diagnostics
DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich set of diagnostic tests of the major components of the server. DSA Preboot collects the following information about the server: –...
Page 128: Error Leds
The illustration shows the system-board LEDs. The system board has error LEDs that will help to locate the source of the error. Run the diagnostic programs to find out the cause of the error (see “Dynamic System Analysis” on page 125). Lenovo System x3100 M5 Installation and Service Guide...
Page 129 Microprocessor Fan 1 connector error LED error LED IMM heartbeat LED RTMM heartbeat LED Power error LED PCI slot 4 error LED PCI slot 3 error LED PCI slot 2 error LED Standby power LED PCI slot 1 error LED System board error LED Battery error LED...
Page 130 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 131: Power-Supply Leds
Power-supply LEDs This section describes the power-supply LEDs on the rear of the server and the suggested actions to correct the detected problems. The following minimum configuration is required for the server to start: • One microprocessor • One 1 GB DIMM •...
Page 132 Figure 73. LEDs and connectors on the rear of the 5U server model with hot-swap power supplies The following table describes the problems that are indicated by various combinations of the power-supply LEDs and suggested actions to correct the detected problems. Lenovo System x3100 M5 Installation and Service Guide...
Page 133: System Pulse Leds
Table 11. Power-supply LEDs ac Power-supply LEDs Description Error Action Notes Normal operation No ac power to This is a normal 1. Check the ac power to the server. the server or a condition when no 2. Make sure that the power cord is problem with ac power is present.
Page 134: Event Logs
• Integrated management module II (IMM2) event log: This log contains a filtered subset of all IMM, POST, and system management interrupt (SMI) events. You can view the IMM event log through the IMM Lenovo System x3100 M5 Installation and Service Guide...
Page 135 Using Intelligent Platform Management Interface www.ibm.com/developerworks/linux/blueprints/ (IPMI) on Lenovo Linux platforms. You can view the IMM event log through the Event Log link in the integrated management module II (IMM2) Web interface. For more information, see “Logging on to the Web interface” on page The following table describes the methods that you can use to view the event logs, depending on the condition of the server.
Page 136: Post
• Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).
Page 137: Dynamic System Analysis
Make sure that the server has the latest version of the DSA code. To obtain DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA DSA editions Two editions of Dynamic System Analysis are available.
Page 138 After it runs, it automatically deletes the temporary files and folder and leaves the results of the data collection and diagnostics on the server. If you are unable to start the server, use DSA Portable. Lenovo System x3100 M5 Installation and Service Guide...
Page 139 ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at . In addition to the capabilities of the other https://support.lenovo.com/ us/en/documents/LNVO-BOMC editions of DSA, DSA Preboot includes diagnostic routines that would be disruptive to run within the operating-system environment (such as resetting devices and causing loss of network connectivity).
Page 140: Automated Service Request (Call Home)
Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected.
Page 141: Error Messages
You can also choose to collect data manually. It uses minimal system resources, and can be downloaded from the Lenovo website. For more information and to download Electronic Service Agent, go to http://www- 01.ibm.com/support/esa/ Error messages This section provides the list of error codes and messages for UEFI/POST, IMM2, and DSA that are generated when a problem is detected.
Page 142: Hard Disk Drive Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 143 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 144: Cd/Dvd Drive Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 145 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a Trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 146: Hypervisor Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 147: Keyboard, Mouse, Or Usb-Device Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 148: Memory Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 149: Microprocessor Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 150: Monitor Problems
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
Page 151 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 152: Network Connection Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 153: Optional-Device Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 154: Power Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 155 • If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 156: Serial Port Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 157: Serverguide Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 158: Software Problems
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained technician. • Go to the Lenovo support website at to check for technical information, hints, http://www.lenovo.com/support tips, and new device drivers or to submit a request for information.
Page 159: Solving Ethernet Controller Problems
Step 1. Turn off the server and disconnect all power cords. Step 2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if a loose screw is causing a short circuit on a circuit board. Step 3.
Page 160: Solving Undetermined Problems
If possible, have this information available when requesting assistance from Lenovo. If possible, have this information available when requesting assistance from Lenovo. The model number and serial number are on the ID label on the front of the server, as shown in the following illustrations for the respective 4U and 5U server models.
Page 161 Note: The illustrations in this document might differ slightly from your hardware. Model number and serial number Figure 74. ID label of the 4U server model with non-hot-swap power supplies Model number and serial number Figure 75. ID label of the 5U server model with non-hot-swap power supplies •...
Page 162: Recovering The Server Firmware
• Download the server firmware update from the World Wide Web. • Contact your Lenovo service representative. To download the server firmware update package from the World Wide Web, go to http://www.lenovo.com/ support Lenovo System x3100 M5 Installation and Service Guide...
Page 163: In-Band Manual Recovery Method
The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable UEFI firmware image in the backup bank. If the server firmware in the primary bank becomes corrupted, you can either manually boot the backup bank with the UEFI boot backup jumper (JP2), or in the case of image corruption, this will occur automatically with the Automated Boot Recovery function.
Page 164: In-Band Automated Boot Recovery Method
Step 20. Reconnect the power cord and any cables that you removed. Step 21. Restart the server. The system begins the power-on self-test (POST). Step 22. If these recovery efforts fail, contact your Lenovo service representative for support. In-band automated boot recovery method This section details the in-band automated boot recovery method.
Page 165: Nx-Boot Failure
Step 2. When the prompt Press F3 to restore to primary is displayed, press to start the server from the primary bank. Nx-boot failure Use this information for Nx-boot failure. Configuration changes, such as added devices or adapter firmware updates, and firmware or application code problems can cause the server to fail POST (the power-on self-test).
Page 166 Lenovo System x3100 M5 Installation and Service Guide...
Page 167: Chapter 5. Parts Listing, Lenovo System X3100 M5 Type 5457
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 168 Microprocessor, Intel Core-i3 4150, 3.5 GHz, 3 MB, 1600 MHz, 54 W (2- core) 00KA428 Microprocessor, Intel Core-i3 4150T, 3.0 GHz, 3 MB, 1600 MHz, 35 W (2-core) Microprocessor, Intel Pentium G3450, 3.4 GHz, 3 MB, 1600 MHz, 54 W 00KA429 (2-core) Lenovo System x3100 M5 Installation and Service Guide...
Page 169 Operator information panel assembly Thermal sensor kit 46W9221 Battery, 3.0 volt 33F8354 Cable, SAS 680R cable 00D2814 Cable, SAS 700 mm cable 00D2817 00Y8282 Cable, USB for 4U chassis Cable, 3.5" SATA 00Y8279 Chapter 5 Parts listing, Lenovo System x3100 M5 Type 5457...
Page 170 39Y8926 Cord, C13 PDU without line 46W1588 13N2993 Retention bracket (front), adapter ServeRAID M1115 SAS/SATA Controller 46C8928 ServeRAID H1110 SAS/SATA Controller 81Y4494 81Y4485 ServeRAID M5100 series 512 MB cache (RAID 5 upgrade) Lenovo System x3100 M5 Installation and Service Guide...
Page 171 Emulex 8Gb FC Dual-port HBA 00JY848 Emulex 16Gb FC Dual-port HBA 00JY849 QLogic 10Gb virtual fabric and SR optical transceiver 42C1816 Internal USB 3 RDX carrier/dock 46C2346 Internal USB RDX carrier/dock 46C5380 Chapter 5 Parts listing, Lenovo System x3100 M5 Type 5457...
Page 172 The following illustration shows the major components in the 5U server model with hot-swap power supplies. The illustrations in this document might differ slightly from your hardware. For 4U server models with non- hot-swap power supplies, please see the table above. Lenovo System x3100 M5 Installation and Service Guide...
Page 173 Hard disk drive, 2.5-inch hot-swap, 600 GB, 10 K 90Y8873 Hard disk drive, 2.5-inch hot-swap, 300 GB, 10 K 90Y8878 Hard disk drive, 2.5-inch hot-swap, 600 GB, 10 K, SED 90Y8909 Chapter 5 Parts listing, Lenovo System x3100 M5 Type 5457...
Page 174 00WG781 Enterprise entry solid state drive, 3.5-inch hot-swap, SATA, 960 GB 00YC421 Enterprise performance solid state drive, 3.5-inch hot-swap, SATA, 200 00YC336 Enterprise performance solid state drive, 3.5-inch hot-swap, SATA, 400 00YC341 Lenovo System x3100 M5 Installation and Service Guide...
Page 175 Microprocessor, Intel Xeon E3-1231 v3, 3.4 GHz, 8 MB, 1600 MHz, 80 00KA451 W (4-core) Microprocessor, Intel Xeon E3-1241 v3, 3.5 GHz, 8 MB, 1600 MHz, 80 00KA452 W (4-core) Chapter 5 Parts listing, Lenovo System x3100 M5 Type 5457...
Page 176 Cable, power supply interposer Cable, power supply interposer 00D2749 Cable, USB conversion 39M2909 Cable, USB 46M6475 Cable, USB 46M6477 Cable, USB 81Y3643 Cable, 6Gbps external mini-SAS, SFF-8088 to SFF-8088, 1 m 00YE299 Lenovo System x3100 M5 Installation and Service Guide...
Page 177 81Y1678 Broadcom NetXtreme II dual-port 10Gb adapter 49Y7912 Broadcom NetXtreme I dual-port GbE adapter 90Y9373 Broadcom NetXtreme I quad-port GbE adapter 90Y9355 49Y7962 Intel X520-DA2 dual-port 10Gb virtual fabric adapter Chapter 5 Parts listing, Lenovo System x3100 M5 Type 5457...
Page 178 NEMA PDU 39Y8913 DPI FE PDU 39Y8916 Half-high LTO Gen 4 SAS tape drive 46X5672 Half-high LTO Gen 5 SAS tape drive 46X5683 Drive, 5.25-inch, 80 GB, USB 99Y3870 39Y9875 Mouse, USB Lenovo System x3100 M5 Installation and Service Guide...
Page 179: Structural Parts
81Y4491 Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the structural parts from the Lenovo retail store. The following structural parts are for 4U server models with non-hot-swap power supplies. They are available for purchase from the retail store.
Page 180 Table 32. Structural parts for 4U server models with non-hot-swap power supplies, Type 5457 (continued) Description Index Part number Shield kit, simple-swap 3.5- inch hard disk drive 81Y7479 Chassis stand foot assembly 81Y7483 Miscellaneous hardware for rack 00N7193 Rack kit assembly...
Page 181: Power Cords
For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 182 Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela Lenovo System x3100 M5 Installation and Service Guide...
Page 183 Thailand 39M5219 Korea (Democratic Peoples Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil 39M5241 39M5375 Canada, Germany, United States of America 39M5378 39M5509 Chapter 5 Parts listing, Lenovo System x3100 M5 Type 5457...
Page 184 Lenovo System x3100 M5 Installation and Service Guide...
Page 185: Chapter 6. Removing And Replacing Components
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 186 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Turning off the server” on page 23). 3. Unlock the side cover; then, press the cover-release latch down (as shown in the illustration) to remove the cover. Lenovo System x3100 M5 Installation and Service Guide...
Page 187 Cover-release latch Key lock Figure 80. Side cover removal for 5U server model with hot-swap power supplies Attention: For proper cooling and airflow, replace the server cover before you turn on the server. 4. If you are instructed to return the side cover, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 188 4. Position the lip at the bottom edge of the side cover on the ledge at the bottom of the chassis; then, rotate the cover up to the chassis. Press down on the cover release latch and push the cover into the chassis until it latches securely into place. Lenovo System x3100 M5 Installation and Service Guide...
Page 189 Cover-release latch Key lock Figure 82. Side cover installation for 5U server model with hot-swap power supplies 5. Lock the side cover. 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server.
Page 190 2. Align the tabs on the air baffle with the slots on the chassis. 3. Lower the air baffle into the server. Attention: • Make note of the microprocessor power cable routing, as the cable may interfere with the air baffle installation. Lenovo System x3100 M5 Installation and Service Guide...
Page 191 Microprocessor power cable Figure 84. Microprocessor power cable routing when installing air baffle for 4U server model with non-hot-swap power supplies • Make sure that the tabs on the air baffle are inserted into the holes on the chassis and no cables are not caught or pinched.
Page 192 2. Press the button on the left edge of the bezel; then, rotate the left side of the bezel away from the server until it disengages and set it aside. Note: When rotating the bezel to a certain point, it may automatically disengage from the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 193 Figure 86. Bezel removal for 4U server model with non-hot-swap power supplies (1) Figure 87. Bezel removal for 4U server model with non-hot-swap power supplies (2) 3. If you are instructed to return the bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 194 3. Press the blue-colored release button on the right side of the lower bezel and rotate the lower bezel downward to disengage from the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 195 Figure 89. Lower bezel removal for 5U server model with hot-swap power supplies 4. If you are instructed to return the lower bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the lower bezel This procedure applies only to the 5U server model with hot-swap power supplies.
Page 196 5. Carefully pull the two bezel clips on the left side of the upper bezel; then, rotate the upper bezel to the right side of the server to disengage the two right-side tabs from the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 197 Bezel clips Figure 91. Lower bezel removal for 5U server model with hot-swap power supplies 6. If you are instructed to return the upper bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the upper bezel This procedure applies only to the 5U server model with hot-swap power supplies.
Page 198 7. Remove the simple-swap hard disk drives (see “Removing a simple-swap hard disk drive” on page 208). 8. Remove the simple-swap backplate (see “Removing the simple-swap backplate” on page 224). 9. Press and hold the drive cage release latches. Lenovo System x3100 M5 Installation and Service Guide...
Page 199 Cage release latches Figure 93. Hard disk drive cage removal for 4U server model with non-hot-swap power supplies 10. Carefully pull the hard disk drive cage out of the opening in the chassis. 11. If you are instructed to return the drive cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 200 12. Lift the hard disk drive cage out of the chassis. Note: You may need to slightly twist and turn the hard disk drive cage in order to remove it from the server. Lenovo System x3100 M5 Installation and Service Guide...
Page 201 Hard disk Cage Figure 96. Hard disk drive cage removal for 5U server model with hot-swap power supplies Replacing the hard disk drive cage Use this information to replace the hard disk drive cage To install the hard disk drive cage on 4U server models with non-hot-swap power supplies, complete the following steps.
Page 202 For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety” on page v “Installation guidelines” on page 2. Lower the hard disk drive cage into the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 203 Hard disk cage Hinge pin Pin hole Figure 98. Hard disk drive cage installation for 5U server model with hot-swap power supplies 3. Install the screws to secure the hard disk drive cage into the chassis. Screws Figure 99. Hard disk drive cage screw installation for 5U server model with hot-swap power supplies 4.
Page 204 4. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. 5. Remove the battery holder and bracket from the chassis by unscrewing the screw. Lenovo System x3100 M5 Installation and Service Guide...
Page 205 Figure 101. Battery holder and bracket removal from chassis for 5U server model with hot-swap power supplies 6. Remove the battery holder from the bracket by sliding it out of the slot. Bracket Battery holder Release latch Figure 102. Battery holder removal from bracket for 5U server model with hot-swap power supplies 7.
Page 206 Bracket Battery holder Figure 105. Installing battery holder into bracket for 5U server model with hot-swap power supplies 4. Tighten the screw to secure the battery holder and bracket to the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 207: Removing And Replacing Tier 1 Crus
Removing and replacing Tier 1 CRUs This section provides information for removing and replacing Tier 1 CRUs in the server. Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
Page 208 Bay 8 Bay 4 Bay 9 Bay 5 Bay 6 Bay 10 Figure 108. Location of the eight 2.5" hot-swap hard disk drive bays in the 5U server model with hot-swap power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 209 PCI adapter slot cover in the event that you later remove the drive or adapter. • For a complete list of supported options for the server, see http://www.lenovo.com/ serverproven/ Removing a DVD drive Use this information to remove a DVD drive.
Page 210 Important: To help ensure system reliability and electromagnetic compatibility (EMC), make sure that a filler panel (part number is 00KC799) is installed in the drive bay when no tape drive or CD/DVD drive is installed. Lenovo System x3100 M5 Installation and Service Guide...
Page 211 Incorrect Correct Filler Panel To remove a DVD drive in the 5U server model with hot-swap power supplies, complete the following steps. For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety”...
Page 212 • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. Lenovo System x3100 M5 Installation and Service Guide...
Page 213 • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Page 214 DVD drive from the package and place it on a static-protective surface. 4. Attach the drive retainer clip that you removed from the previous drive to the side of the new drive. 5. Push the drive into the bay. Lenovo System x3100 M5 Installation and Service Guide...
Page 215 Drive retainer clip Figure 113. DVD drive installation for 5U server model with hot-swap power supplies 6. Connect the power and signal cables to the drive. Note: Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules (DIMMs).
Page 216 Important: To help ensure system reliability and electromagnetic compatibility (EMC), make sure that a filler panel (part number is 00KC799) is installed in the drive bay when no tape drive or CD/DVD drive is installed. Incorrect Correct Filler Panel Lenovo System x3100 M5 Installation and Service Guide...
Page 217 To remove a tape drive on the 5U server model with hot-swap power supplies, complete the following steps. For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety” on page v “Installation guidelines”...
Page 218 7. Push the drive into the bay. Note: A tape drive can only be installed in bay 1 or bay 2. Lenovo System x3100 M5 Installation and Service Guide...
Page 219 EMC filler Tape drive Drive retainer clip Figure 116. Tape drive installation for 4U server model with non-hot-swap power supplies 8. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. 9.
Page 220 4. Slide the blue release latch to the right with one finger (to release the drive) while using another finger to grasp the black drive handle and pull the hard disk drive out of the drive bay. Lenovo System x3100 M5 Installation and Service Guide...
Page 221 Figure 118. Simple-swap hard disk drive removal for 4U server model with non-hot-swap power supplies 5. If you are instructed to return the drive assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a simple-swap hard disk drive This procedure applies only to 4U server models with non-hot-swap power supplies.
Page 222 4. Grasp the black drive handle and slide the blue release latch to the right; then, carefully slide the drive assembly into the drive bay until it stops, and release the latch. Lenovo System x3100 M5 Installation and Service Guide...
Page 223 Figure 119. Simple-swap hard disk drive installation for 4U server model with non-hot-swap power supplies 5. If you have another drive to install or remove, do so now. 6. Install the bezel (see “Replacing the bezel” on page 182). 7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server.
Page 224 4. Grasp the handle of the drive assembly that is to be replaced and pull the assembly out of the bay. 5. If you are instructed to return the drive assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3100 M5 Installation and Service Guide...
Page 225 Replacing a hot-swap hard disk drive This procedure applies only to the 5U server model with hot-swap power supplies. If you are replacing a drive, make sure that: • The hot-swap drives must be either all SAS hard disk drives or all SATA hard disk drives; the two types cannot be combined.
Page 226 “Removing the side cover” on page 173). 3. Carefully turn the server on its side so that it is lying flat, with the system board facing up. Attention: Do not allow the server to fall over. Lenovo System x3100 M5 Installation and Service Guide...
Page 227 4. Unfasten the retention clips that secure the hard disk drive fan duct cable and then disconnect the hard disk drive fan duct cable from the system board.The following illustration is for 5U server models with 2.5" hot swap hard disk drives installed. Fan power cable Figure 124.
Page 228 This procedure applies only to the 5U server model with hot-swap power supplies. Attention: To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. Lenovo System x3100 M5 Installation and Service Guide...
Page 229 To install the hard disk drive fan duct on the 5U server model with hot-swap power supplies, complete the following steps. 1. Read the safety information in “Safety” on page v “Installation guidelines” on page 2. Lower the hard disk drive fan duct into the chassis, making sure the two guide pins and two latches on the chassis protrude through the respective holes on the hard disk drive fan duct.The following illustration is for 5U server models with 2.5"...
Page 230 Figure 131. 3.5" hard disk drive fan duct cable installation for 5U server model with hot-swap power supplies 4. Stand the server back up in its vertical position. 5. Install and lock the side cover (see “Replacing the side cover” on page 175). Lenovo System x3100 M5 Installation and Service Guide...
Page 231 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the USB embedded hypervisor flash device Use this information to remove the USB embedded hypervisor flash device. To remove the USB hypervisor key on 4U server models with non-hot-swap power supplies, complete the following steps.
Page 232 Attention: Do not allow the server to fall over. 5. Rotate the rear adapter-retention bracket to the open (unlocked) position. 6. Locate the USB embedded hypervisor flash device connector on the system board. Lenovo System x3100 M5 Installation and Service Guide...
Page 233 USB embedded hypervisor flash device connector Figure 134. USB hypervisor flash device connector location on system board for 5U server model with hot-swap power supplies 7. Slide the lockbar on the flash device connector to the unlocked position and pull the USB flash device out of the connector.
Page 234 “Replacing the side cover” on page 175). 7. Stand the server back up in its vertical position. 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Lenovo System x3100 M5 Installation and Service Guide...
Page 235 To install the system board on the 5U server model with hot-swap power supplies, complete the following steps. For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety” on page v “Installation guidelines”...
Page 236 Figure 140. Simple-swap backplate removal for 4U server model with non-hot-swap power supplies 9. Disconnect the power cable from the simple-swap backplate and then the signal cable from the system board. Lenovo System x3100 M5 Installation and Service Guide...
Page 237 Note: The signal cables on the simple-swap backplate can not be removed. 10. If you are instructed to return the simple-swap backplate, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the simple-swap backplate This procedure applies only to 4U server models with non-hot-swap power supplies.
Page 238 4, connector P5 to bay 5, and connector P6 to bay 6). 6. Connect the hard disk drive signal cables to the SATA connectors on the system board or the connector on the adapter (if one is installed). Lenovo System x3100 M5 Installation and Service Guide...
Page 239 Note: In the LSI RAID utility, SATA 1 represents hard disk drive in drive bay two and SATA 2 represents hard disk drive in drive bay one (see “Replacing a simple-swap hard disk drive” on page 209). The following illustration shows the SATA connectors on the system board: SATA 3 SATA 2 SATA 4...
Page 240 Figure 146. Installing simple-swap backplate in hard disk drive cage for 4U server model with non-hot-swap power supplies 5. Slide the hard disk drive cage into the opening in the front of the chassis till half in. Lenovo System x3100 M5 Installation and Service Guide...
Page 241 Figure 147. Sliding hard disk drive cage half in into chassis for 4U server model with non-hot-swap power supplies 6. Connect the hard disk drive power cables to the backplate (connector P3 to bay 3, connector P4 to bay 4, connector P5 to bay 5, and connector P6 to bay 6). 7.
Page 242 5. Remove the hot-swap SAS/SATA hard disk drives installed in the hard disk drive cage (see “Removing a hot-swap hard disk drive” on page 211). 6. Carefully turn the server on its side so that it is lying flat, with the system board facing up. Lenovo System x3100 M5 Installation and Service Guide...
Page 243 Attention: Do not allow the server to fall over. 7. Remove the hard disk drive fan duct (see “Removing the hard disk drive fan duct” on page 214). Doing so requires removing the cables from the cable clips. 8. Press and hold the hard disk drive cage release tab; then, rotate the hard disk drive cage out of the chassis until the retaining tab on top of the cage locks into place.
Page 244 Figure 153. 2.5" hot swap hard disk drive backplane screw removal for 5U server model with hot-swap power supplies The following illustration is for 5U server models with 3.5" hot swap hard disk drives installed. Lenovo System x3100 M5 Installation and Service Guide...
Page 245 Screws Figure 154. 3.5" hot swap hard disk drive backplane screw removal for 5U server model with hot-swap power supplies 11. Lift the hot-swap backplane out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the SAS/SATA hard disk drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 246 • A total of two screws need to be installed for backplanes that support 3.5" hot-swap hard disk drives. The following illustration is for 5U server models with 2.5" hot swap hard disk drives installed. Lenovo System x3100 M5 Installation and Service Guide...
Page 247 Screws Figure 157. 2.5" hot swap hard disk drive backplane screw installation for 5U server model with hot-swap power supplies The following illustration is for 5U server models with 3.5" hot swap hard disk drives installed. Screws Figure 158. 3.5" hot swap hard disk drive backplane screw installation for 5U server model with hot-swap power supplies 5.
Page 248 8. Stand the server back up in its vertical position. 9. Press on top of the operator information panel assembly and rotate the assembly toward the bottom of the server; then, remove the operator information panel assembly from the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 249 Figure 160. Operator information panel assembly removal for 4U server model with non-hot-swap power supplies Note: Carefully pull the cable out from the opening. Do not allow the LED to disconnect from the operator information panel assembly. 10. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 250 Note: Carefully pull the cable out from the opening. Do not allow the LED to disconnect from the operator information panel assembly. 3. Insert the bottom tabs of the operator information panel assembly into the corresponding holes and rotate the assembly toward the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 251 Figure 162. Operator information panel assembly installation for 4U server model with non-hot-swap power supplies 4. Push the operator information panel assembly toward the chassis until it clicks into place. 5. Reroute and connect the operator information panel assembly cable to the system board (see “System- board internal connectors”...
Page 252 7. Disconnect the front USB cable from the system board by pushing on the latch, and note the routing of the cable (see “System-board internal connectors” on page 27 for the location of the front USB connector assembly connector). Lenovo System x3100 M5 Installation and Service Guide...
Page 253 USB connector cable Figure 164. Front USB cable removal for 4U server model with non-hot-swap power supplies 8. Unscrew the front USB housing; then, tilt the top of the housing away from the chassis and lift the housing out of the opening in the chassis. 9.
Page 254 10. Press down and hold the release tab on the top of the front USB housing; then, tilt the top of the housing away from the chassis and lift the housing out of the opening in the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 255 Front USB housing Figure 167. Front USB connector assembly removal for 5U server model with hot-swap power supplies (1) 11. Squeeze the spring clips on the sides of the front USB connector assembly and pull the assembly out of the back of the housing. Front USB connector assembly Spring clips...
Page 256 6. Reroute and connect the front USB cable to the front USB connector on the system board (see “System-board internal connectors” on page 27 for the location of the front USB connector). Note: Disconnection of the SATA cables is suggested if any of them interferes with the process. Lenovo System x3100 M5 Installation and Service Guide...
Page 257 USB connector cable Figure 170. Front USB cable installation for 4U server model with non-hot-swap power supplies 7. Install the air baffle (see “Replacing the air baffle” on page 178). 8. Install the side cover (see “Removing the side cover” on page 173).
Page 258 6. Reroute and connect the front USB cable to the front USB connector on the system board (see “System-board internal connectors” on page 27 for the location of the front USB connector). Note: Remember to route the cabling through the cable clips. Lenovo System x3100 M5 Installation and Service Guide...
Page 259 USB connector cable Figure 173. Front USB cable installation for 5U server model with hot-swap power supplies 7. Install the hard disk drive fan duct (see “Replacing the hard disk drive fan duct” on page 216). 8. Stand the server back up in its vertical position. 9.
Page 260 Figure 175. Rear adapter-retention bracket installation for 5U server model with hot-swap power supplies 4. Install the adapters. 5. Stand the server back up in its vertical position. 6. Install and lock the side cover (see “Replacing the side cover” on page 175). Lenovo System x3100 M5 Installation and Service Guide...
Page 261 7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the non-hot-swap power supply This procedure applies only to 4U server models with non-hot-swap power supplies. When you remove or install a fixed power supply, observe the following precautions. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Page 262 9. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the non-hot-swap power supply This procedure applies only to 4U server models with non-hot-swap power supplies. Statement 8 Lenovo System x3100 M5 Installation and Service Guide...
Page 263 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these parts, contact a service technician.
Page 264 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Lenovo System x3100 M5 Installation and Service Guide...
Page 265 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Page 266 • The server can run fully configured with one power supply. For redundancy support, you must install the second hot-swap power supply. Note: You cannot mix high-efficiency and non-high-efficiency power supplies in the server. Statement 5 CAUTION: Lenovo System x3100 M5 Installation and Service Guide...
Page 267 The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 268 6. Disconnect any cables from the adapter or any cables that impede access to the ServeRAID adapter. 7. Lift the end of the rear adapter retention bracket till the tab disengages the hole on the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 269 Figure 182. Rear adapter retention bracket removal for 4U server model with non-hot-swap power supplies 8. Remove the expansion-slot screw at the rear of the adapter if any. 9. Carefully grasp the adapter by its top edge or upper corners; then, pull the adapter to remove it from the server.
Page 270 9. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing an adapter Use this information to replace an adapter Lenovo System x3100 M5 Installation and Service Guide...
Page 271 Attention: When installing the Intel x520 Dual Port 10GbE SFP+ adapter (option part number is 49Y7960), the maximum number that can be installed in the server is two. For the locations of the expansion slots and connectors, please see “System-board internal connectors” on page To install a replacement adapter on 4U server models with non-hot-swap power supplies, complete the following steps.
Page 272 Figure 186. Rear adapter retention bracket installation for 4U server model with non-hot-swap power supplies 10. Rotate the rear adapter retention bracket into place so that the hole in the opposite hinge point snaps into place over the hinge pin on the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 273 11. Connect any required cables to the adapter. Route the cables so that they do not block the flow of air from the system fan. 12. Install the air baffle (see “Replacing the air baffle” on page 178). 13. Install the side cover (see “Replacing the side cover”...
Page 274 3. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. 4. Remove the side cover (see “Removing the side cover” on page 173). Lenovo System x3100 M5 Installation and Service Guide...
Page 275 5. Remove the air baffle (see “Removing the air baffle” on page 177). 6. Locate the DIMM connector that contains the DIMM that is to be replaced (see “System-board internal connectors” on page 27). Attention: To avoid breaking the DIMM retaining clips or damaging the DIMM connectors, open and close the clips gently.
Page 276 To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on. Lenovo System x3100 M5 Installation and Service Guide...
Page 277 Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to stop, which could result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
Page 278 Populated Empty Populated Populated Populated Populated The following illustration shows the location of the DIMM connectors on the system board. Note: The illustrations in this document might differ slightly from your model. Lenovo System x3100 M5 Installation and Service Guide...
Page 279 Microprocessor power connector Fan 1 connector PCI slot 1 PCI slot 2 PCI slot 3 PCI slot 4 Power supply connector Fan 2 connector USB hypervisor Microprocessor connector USB tape drive Thermal connector sensor connector Front USB connector SATA5 HDD backplane SATA4 power connector SATA3...
Page 280 2, 4 3. Open the retaining clips and, if necessary, remove any existing DIMM. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. Lenovo System x3100 M5 Installation and Service Guide...
Page 281 The following notes describe information that you must consider when replacing the battery: • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 282 “Removing the side cover” on page 173). 4. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. Lenovo System x3100 M5 Installation and Service Guide...
Page 283 • To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1- 800-465-6666 within Canada. Outside the U.S. and Canada, call your Lenovo marketing representative or authorized reseller. • After you replace the system-board battery, you must reconfigure the server and reset the system date and time.
Page 284 Figure 196. System battery installation for 5U server model with hot-swap power supplies c. Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely. Lenovo System x3100 M5 Installation and Service Guide...
Page 285 4. Stand the server back up in its vertical position. 5. Install and lock the side cover (see “Replacing the side cover” on page 175). 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server.
Page 286 Use needle-nosed pliers to pull the grommets through the holes in the fan. 3. Position the fan so that the grommets protrude through the holes in the chassis; then, use needle-nosed pliers to pull the grommets through the holes from outside the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 287 Rubber grommets Rear system Fan Figure 198. System fan installation for 4U server model with non-hot-swap power supplies (1) Outside Figure 199. System fan installation for 4U server model with non-hot-swap power supplies (2) 4. Connect the fan cable to the system board (see “System-board internal connectors”...
Page 288 To remove the thermal solution fan kit on the 5U server model with hot-swap power supplies, complete the following steps. For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety” on page v “Installation guidelines” on page Lenovo System x3100 M5 Installation and Service Guide...
Page 289 1. To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. 2. When you install a second adapter in the adapter slots on the system board, you must install the Lenovo Thermal Solution Fan kit option to ensure proper cooling and airflow to the system. For 4U server models with non-hot-swap power supplies, the part number is 46W9177.
Page 290 For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety” on page v “Installation guidelines” on page 2. Insert the thermal solution fan kit: Lenovo System x3100 M5 Installation and Service Guide...
Page 291 Outside Figure 203. Thermal solution fan kit installation for 5U server model with hot-swap power supplies a. Position the fan so that the grommets protrude through the holes in the chassis; then, use needle- nosed pliers to pull the grommets through the holes from outside the chassis. b.
Page 292 For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety” on page v “Installation guidelines” on page Lenovo System x3100 M5 Installation and Service Guide...
Page 293 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the side cover” on page 173). 4. Remove the lower bezel (see “Removing the lower bezel” on page 182).
Page 294 2. Insert the thermal sensor board into the thermal sensor holder and then install the holder onto the chassis. Make sure the cabling goes through the respective holes as shown in the illustration. Lenovo System x3100 M5 Installation and Service Guide...
Page 295 Thermal sensor connector Cable clips Figure 209. Thermal sensor board installation for 5U server model with hot-swap power supplies 3. Connect the thermal sensor connector to the system board. Remember to close the cable clips to secure the cable. Thermal sensor Figure 210.
Page 296: Removing And Replacing Tier 2 Crus
Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware.
Page 297 Power interposer cable connector Power cable connector Figure 212. Power cable removal from backplane for 5U server model with hot-swap power supplies (2) 7. Remove the two screws that secure the power-supply cage to the chassis; the two screws are located in the front of the hot-swap power supply cage.
Page 298 2. Place the power-supply cage into the chassis and slide it toward the rear of the server until the retaining clips engage the top of the chassis, then install the four screws to secure the power-supply cage to the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 299 Retaining clips Screws Figure 215. Hot-swap power supply cage and screw installation for 5U server model with hot-swap power supplies 3. Install the other two screws to further secure the power-supply cage to the chassis, which is located on the front of the power-supply cage. Screws Hot-swap power-supply cage...
Page 300 Figure 217. Power cable insertion to the backplane for 5U server model with hot-swap power supplies (1) Power interposer cable connector Power cable connector Figure 218. Power cable insertion to the backplane for 5U server model with hot-swap power supplies (2) Lenovo System x3100 M5 Installation and Service Guide...
Page 301 Cable clips Figure 219. Power cable insertion to the backplane for 5U server model with hot-swap power supplies (3) 5. Stand the server back up in its vertical position. 6. Reinstall the hot-swap power supplies (see “Replacing the hot-swap power supply ” on page 254).
Page 302 Releasing the latch too quickly or allowing it to spring upward can damage the microprocessor and surrounding components. 7. Release the microprocessor retention latch by pressing down on the end, moving it to the side, and slowly releasing it to the open (up) position. Lenovo System x3100 M5 Installation and Service Guide...
Page 303 Microprocessor Alignment marks Microprocessor bracket frame Microprocessor release lever System board Figure 221. Microprocessor socket levers and retainer disengagement for 4U server model with non-hot-swap power supplies 8. Open the microprocessor bracket frame by lifting up the tab on the top edge. 9.
Page 304 8. Open the microprocessor bracket frame by lifting up the tab on the top edge. 9. Carefully lift the microprocessor straight up and out of the socket, and place it on a static-protective surface. Lenovo System x3100 M5 Installation and Service Guide...
Page 305 10. If you are instructed to return the microprocessor and heat sink, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the microprocessor and heat sink Use this information to replace the microprocessor and heat sink To install the microprocessor and heat sink on the 4U server model with non-hot-swap power supplies, complete the following steps.
Page 306 Repeat until the screws are tight. Do not overtighten the screws by using excessive force. Heat sink System board Figure 225. Heat sink installation for 4U server model with non-hot-swap power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 307 8. Reconnect any cables that you disconnected during the removal of the old microprocessor. 9. Secure the SATA signal cables with the retention-clips. 10. Install the air baffle (see “Replacing the air baffle” on page 178). 11. Install the side cover (see “Replacing the side cover”...
Page 308 Repeat until the screws are tight. Do not overtighten the screws by using excessive force. Heat sink System board Figure 227. Heat sink installation for 5U server model with hot-swap power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 309 8. Reconnect any cables that you disconnected during the removal of the old microprocessor. 9. Rotate the rear adapter-retention bracket to the closed (locked) position. 10. Stand the server back up in its vertical position. 11. Install and lock the side cover (see “Replacing the side cover”...
Page 310 Attention: Remove the socket covers from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the system board you are removing. 7. Pull the hard disk drive cage half out of the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 311 Figure 230. Pulling hard disk drive cage half out of chassis for 4U server model with non-hot-swap power supplies 8. Disengage the cables from any retention-clips. 9. Note where each cable is connected; then, disconnect all cables from the system board. Attention: Disengage all latches, release tabs or locks on cable connectors when you disconnect all cables from the system board.
Page 312 12. Slightly lift the system board at the side that is near the hard disk drive cage to create a small angle of elevation between the system board and chassis. System borad Figure 232. Slightly lifting system board for 4U server model with non-hot-swap power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 313 13. Gently push the external input/output connectors out of their respective holes in the chassis. Figure 233. Pushing external input/output connectors out of chassis for 4U server model with non-hot-swap power supplies 14. Grasp the system board by the edges; then, carefully lift up the system board and remove it from the chassis, being careful not to damage any surrounding components.
Page 314 “Removing the system battery” on page 269). • USB embedded hypervisor flash device (see “Removing the USB embedded hypervisor flash device” on page 219). 11. Remove the seven screws that secure the system board to the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 315 Figure 235. System board screw removal for 5U server model with hot-swap power supplies 12. Slightly lift the system board at the side that is near the hard disk drive cage to create a small angle of elevation between the system board and chassis. System board Figure 236.
Page 316 15. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Attention: Make sure to place the socket covers for the microprocessor sockets on the system board before returning the system board. Lenovo System x3100 M5 Installation and Service Guide...
Page 317 3. Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the Lenovo System x Features on Demand Users Guide. To download the document, go to , log in, and click Help.
Page 318 5. Gently push the system board by the side nearest to the fan cage to insert the external input/output connectors into their respective holes in the chassis. Figure 241. Pushing external input/output connectors into chassis for 4U server model with non-hot-swap power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 319 Attention: When inserting the system board external input/output connectors into their respective holes in the chassis, make sure the EMC springs are not inserted into the holes. Inserting the EMC springs into the holes in the chassis could damage the EMC springs. EMC spring Figure 242.
Page 320 • Either update the server with the latest RAID firmware or restore the pre-existing firmware from a diskette or CD image. • Update the UUID (see “Updating the Universal Unique Identifier (UUID)” on page 102). • Update the DMI/SMBIOS (see “Updating the DMI/SMBIOS data” on page 104). Lenovo System x3100 M5 Installation and Service Guide...
Page 321 • Reactivate any Features on Demand features. To install the system board on the 5U server model with hot-swap power supplies, complete the following steps. For 4U server models with non-hot-swap power supplies, please see the above sub-section. 1. Read the safety information in “Safety”...
Page 322 EMC springs. EMC spring Figure 247. How to correctly insert EMC springs 5. Align the holes (seven in total) on the system board with the respective standoffs on the chassis. Lenovo System x3100 M5 Installation and Service Guide...
Page 323 Standoffs System board Standoff Figure 248. System board alignment with respective standoffs on chassis for 5U server model with hot-swap power supplies 6. Install the seven screws that secure the system board to the chassis. Figure 249. System board screw installation for 5U server model with hot-swap power supplies 7.
Page 324 • Update the UUID (see “Updating the Universal Unique Identifier (UUID)” on page 102). • Update the DMI/SMBIOS (see “Updating the DMI/SMBIOS data” on page 104). • Reactivate any Features on Demand features. Lenovo System x3100 M5 Installation and Service Guide...
Page 325: Appendix A. Integrated Management Module Ii (Imm2) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2015, 2019...
Page 326: List Of Imm Events
Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Support to call, you can perform the recommended actions for the event.
Page 327 Automatically notify support Alert Category System - SSL certification SNMP Trap ID CIM Information Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate.
Page 328 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. Lenovo System x3100 M5 Installation and Service Guide...
Page 329 May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0007 User Response Information only; no action is required. • 40000008-00000000 : Hostname set to [arg1] by user [arg2]. This message is for the use case where user modifies the Hostname of a Management Controller.
Page 330 This message is for the use case where a user modifies the default gateway IP address of a Management Controller. May also be shown as 4000000b00000000 or 0x4000000b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0011 Lenovo System x3100 M5 Installation and Service Guide...
Page 331 User Response Information only; no action is required. • 4000000c-00000000 : OS Watchdog response [arg1] by [arg2] . This message is for the use case where an OS Watchdog has been enabled or disabled by a user. May also be shown as 4000000c00000000 or 0x4000000c00000000 Severity Warning Serviceable...
Page 332 This message is for the use case where a user has failed to log in to a Management Controller from a web browser. May also be shown as 4000001000000000 or 0x4000001000000000 Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 333 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0016 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
Page 334 This message is for the use case where a Management Controller Event Log on a system is cleared by a user. May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 335 CIM Information Prefix: IMM ID: 0020 User Response Information only; no action is required. • 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user. May also be shown as 4000001500000000 or 0x4000001500000000 Severity Info...
Page 336 • 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active. This message is for the use case where a Management Controller ethernet interface is now active. May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 337 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0025 User Response Information only; no action is required. • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info...
Page 338 This message is for the use case where an operating system error has occurred and the screen capture failed. May also be shown as 4000001d00000000 or 0x4000001d00000000 Severity Error Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Lenovo System x3100 M5 Installation and Service Guide...
Page 339 Prefix: IMM ID: 0029 User Response Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet over USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4.
Page 340 This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3100 M5 Installation and Service Guide...
Page 341 Prefix: IMM ID: 0033 User Response Information only; no action is required. • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL.
Page 342 • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. May also be shown as 4000002600000000 or 0x4000002600000000 Lenovo System x3100 M5 Installation and Service Guide...
Page 343 Severity Info Serviceable Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID CIM Information Prefix: IMM ID: 0038 User Response To avoid losing older log entries, save the log as a text file and clear the log. •...
Page 344 • 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware. This message is for the use case where a specific type of firmware mismatch has been detected. May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity Error Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 345 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0042 User Response Reflash the IMM firmware to the latest version. • 4000002b-00000000 : Domain name set to [arg1]. Domain name set by user May also be shown as 4000002b00000000 or 0x4000002b00000000 Severity Info...
Page 346 User Response Information only; no action is required. • 4000002f-00000000 : IPv6 enabled by user [arg1] . IPv6 protocol is enabled by user May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Lenovo System x3100 M5 Installation and Service Guide...
Page 347 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0047 User Response Information only; no action is required. • 40000030-00000000 : IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info...
Page 348 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0051 User Response Information only; no action is required. • 40000034-00000000 : IPv6 static IP configuration disabled by user [arg1]. Lenovo System x3100 M5 Installation and Service Guide...
Page 349 IPv6 static assignment method is disabled by user May also be shown as 4000003400000000 or 0x4000003400000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0052 User Response Information only; no action is required. •...
Page 350 • 40000038-00000000 : ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@= [arg5] . IPv6 Static address is active May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3100 M5 Installation and Service Guide...
Page 351 Prefix: IMM ID: 0056 User Response Information only; no action is required. • 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5]. IPv6 DHCP-assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...
Page 352 5. Check the integrity of the installed operating system. • 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Lenovo System x3100 M5 Installation and Service Guide...
Page 353 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0061 User Response Information only; no action is required. • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity...
Page 354 SNMP Trap ID CIM Information Prefix: IMM ID: 0065 User Response Information only; no action is required. • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. Lenovo System x3100 M5 Installation and Service Guide...
Page 355 A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0066 User Response Information only; no action is required. •...
Page 356 A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0070 Lenovo System x3100 M5 Installation and Service Guide...
Page 357 User Response Information only; no action is required. • 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 358 • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3100 M5 Installation and Service Guide...
Page 359 none SNMP Trap ID CIM Information Prefix: IMM ID: 0075 User Response Information only; no action is required. • 4000004c-00000000 : LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7]. A user changed the LDAP server configuration May also be shown as 4000004c00000000 or 0x4000004c00000000 Severity Info...
Page 360 Prefix: IMM ID: 0079 User Response Information only; no action is required. • 40000050-00000000 : Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7]. A user configured the Location setting Lenovo System x3100 M5 Installation and Service Guide...
Page 361 May also be shown as 4000005000000000 or 0x4000005000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0080 User Response Information only; no action is required. • 40000051-00000000 : Server Power Off Delay set to [arg1] by user [arg2]. A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity...
Page 362 May also be shown as 4000005400000000 or 0x4000005400000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0084 User Response Information only; no action is required. Lenovo System x3100 M5 Installation and Service Guide...
Page 363 • 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost=[arg3]: [arg4],NTPUpdateFrequency=[arg5]. A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0085 User Response...
Page 364 • 40000059-00000000 : LAN over USB [arg1] by user [arg2]. A user configured USB-LAN May also be shown as 4000005900000000 or 0x4000005900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 365 CIM Information Prefix: IMM ID: 0089 User Response Information only; no action is required. • 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB- LAN port=[arg3]. A user configured USB-LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable...
Page 366 Information only; no action is required. • 4000005e-00000000 : SSH [arg1] by user [arg2]. A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 367 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0094 User Response Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info...
Page 368 SNMP Trap ID CIM Information Prefix: IMM ID: 0098 User Response Information only; no action is required. • 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], Lenovo System x3100 M5 Installation and Service Guide...
Page 369 MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters= [arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only;...
Page 370 • 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 371 CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 372 Information only; no action is required. • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 373 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response Information only; no action is required. • 4000006d-00000000 : Management Controller [arg1]: Configuration saved to a file by user [arg2]. A user saves a Management Controller configuration to a file. May also be shown as 4000006d00000000 or 0x4000006d00000000 Severity Info...
Page 374 Information only; no action is required. • 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Lenovo System x3100 M5 Installation and Service Guide...
Page 375 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0113 User Response Information only; no action is required. • 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts. Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity...
Page 376 May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0117 User Response Information only; no action is required. Lenovo System x3100 M5 Installation and Service Guide...
Page 377 • 40000076-00000000 : The new minimum power cap value exceeded the power cap value. Minimum Power Cap exceeds Power Cap May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0118 User Response...
Page 378 Static Power Savings mode turned off by user May also be shown as 4000007a00000000 or 0x4000007a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0122 Lenovo System x3100 M5 Installation and Service Guide...
Page 379 User Response Information only; no action is required. • 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable Automatically notify support Alert Category...
Page 380 Information only; no action is required. • 4000007f-00000000 : Power cap throttling occurred. Power cap throttling occurrred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3100 M5 Installation and Service Guide...
Page 381 SNMP Trap ID CIM Information Prefix: IMM ID: 0127 User Response Information only; no action is required. • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable...
Page 382 IMM firmware to the same level on all nodes. A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severity Error Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 383 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes. • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes.
Page 384 SNMP Trap ID CIM Information Prefix: IMM ID: 0136 User Response Information only; no action is required. • 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete. Lenovo System x3100 M5 Installation and Service Guide...
Page 385 This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete. May also be shown as 4000008900000000 or 0x4000008900000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information...
Page 386 • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102020701ffff or 0x800102020701ffff Lenovo System x3100 M5 Installation and Service Guide...
Page 387 Severity Error Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response If the specified sensor is CMOS battery, replace the system battery. If the specified sensor is Planar 3.3V or Planar 5V, (trained technician only) replace the system board. If the specified sensor is Planar 12V, complete the following steps until the problem is solved: 1.
Page 388 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. Lenovo System x3100 M5 Installation and Service Guide...
Page 389 4. (Trained technician only) Replace system board. • 80010701-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (VRD Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010702ffff or 0x800107010702ffff Severity Warning...
Page 390 (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 391 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 392 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010703ffff or 0x800109010703ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 Lenovo System x3100 M5 Installation and Service Guide...
Page 393 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 394 • 80010b01-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted. (PCI Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. Lenovo System x3100 M5 Installation and Service Guide...
Page 395 May also be shown as 80010b010701ffff or 0x80010b010701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 396 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b012701ffff or 0x80010b012701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3100 M5 Installation and Service Guide...
Page 397 SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 398 This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 800301120601ffff or 0x800301120601ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 399 CIM Information Prefix: PLAT ID: 0508 User Response No action; information only. • 8007010f-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (GPT Status) This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
Page 400 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702010301ffff or 0x800702010301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3100 M5 Installation and Service Guide...
Page 401 SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 402 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power- supply fan. 2. Replace power supply n. (n = power supply number) • 80070204-0a02ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (PS 2 Fan Fault) Lenovo System x3100 M5 Installation and Service Guide...
Page 403 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702040a02ffff or 0x800702040a02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0522...
Page 404 1. Update the server firmware (see Recovering the server firmware). 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board). Lenovo System x3100 M5 Installation and Service Guide...
Page 405 • 80070219-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (SysBrd Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Serviceable...
Page 406 This message is for the use case when an implementation has detected a Device was inserted. May also be shown as 800801282101ffff or 0x800801282101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 407 CIM Information Prefix: PLAT ID: 0536 User Response No action; information only. • 800b0008-1301ffff : Redundancy [RedundancySetElementName] has been restored. (Power Unit) This message is for the use case when an implementation has detected Redundancy was Restored. May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable...
Page 408 This message is for the use case when an implementation has detected a Power Supply has been added. May also be shown as 806f00080a01ffff or 0x806f00080a01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0084 Lenovo System x3100 M5 Installation and Service Guide...
Page 409 User Response No action; information only. • 806f0008-0a02ffff : [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has been added. May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info Serviceable...
Page 410 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3100 M5 Installation and Service Guide...
Page 411 SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0403ffff : The Drive [StorageVolumeElementName] has been added. (Drive 3) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0403ffff or 0x806f000d0403ffff Severity Info...
Page 412 • 806f000d-0407ffff : The Drive [StorageVolumeElementName] has been added. (Drive 7) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 413 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in the system. (ABR Status) This message is for the use case when an implementation has detected that memory was detected in the system.
Page 414 IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status : • 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard failure. (ABR Status) Lenovo System x3100 M5 Installation and Service Guide...
Page 415 This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response...
Page 416 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3100 M5 Installation and Service Guide...
Page 417 4. Remove components one at a time, restarting the server each time, to see if the problem goes away. 5. If the problem remains, (trained service technician) replace the system board. Firmware Error : Sys Boot Status : • 806f000f-22010cff : CPU voltage mismatch detected on [ProcessorElementName]. (ABR Status) This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage.
Page 418 This message is for the use case when an implementation has detected a System with No Bootable Media. May also be shown as 806f001e2201ffff or 0x806f001e2201ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0286 Lenovo System x3100 M5 Installation and Service Guide...
Page 419 User Response Please insert a bootable device. • 806f0021-2201ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity Error Serviceable...
Page 420 • 806f0021-3002ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 2) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00213002ffff or 0x806f00213002ffff Lenovo System x3100 M5 Installation and Service Guide...
Page 421 Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 422 This message is for the use case when an implementation has detected a Watchdog Timer Expired. May also be shown as 806f00232101ffff or 0x806f00232101ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3100 M5 Installation and Service Guide...
Page 423 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0368 User Response No action; information only. • 806f0107-0301ffff : An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 1) This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.
Page 424 This message is for the use case when an implementation has detected a Power Unit that has been power cycled. May also be shown as 806f01091301ffff or 0x806f01091301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3100 M5 Installation and Service Guide...
Page 425 SNMP Trap ID CIM Information Prefix: PLAT ID: 0108 User Response No action; information only. • 806f010c-2001ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2001ffff or 0x806f010c2001ffff Severity Error...
Page 426 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2003ffff or 0x806f010c2003ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 Lenovo System x3100 M5 Installation and Service Guide...
Page 427 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 428 (Drive 0) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0400ffff or 0x806f010d0400ffff Severity Error Lenovo System x3100 M5 Installation and Service Guide...
Page 429 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 430 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3100 M5 Installation and Service Guide...
Page 431 • 806f010d-0404ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0404ffff or 0x806f010d0404ffff Severity Error Serviceable...
Page 432 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0407ffff or 0x806f010d0407ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 433 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 434 • 806f020d-0400ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 435 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 436 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3100 M5 Installation and Service Guide...
Page 437 • 806f020d-0404ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 438 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0407ffff or 0x806f020d0407ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 439 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 440 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2001ffff or 0x806f030c2001ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3100 M5 Installation and Service Guide...
Page 441 Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 442 • 806f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2004ffff or 0x806f030c2004ffff Severity Error Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 443 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
Page 444 This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred. May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 445 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0374 User Response No action; information only. • 806f040c-2001ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2001ffff or 0x806f040c2001ffff Severity Info...
Page 446 • 806f040c-2004ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2004ffff or 0x806f040c2004ffff Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 447 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 448 Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Lenovo System x3100 M5 Installation and Service Guide...
Page 449 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector.
Page 450 Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2004ffff or 0x806f050c2004ffff Severity Lenovo System x3100 M5 Installation and Service Guide...
Page 451 Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
Page 452 • 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0401ffff or 0x806f050d0401ffff Lenovo System x3100 M5 Installation and Service Guide...
Page 453 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 454 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. Lenovo System x3100 M5 Installation and Service Guide...
Page 455 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0405ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 5) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0405ffff or 0x806f050d0405ffff Severity Error...
Page 456 This message is for the use case when an implementation has detected a PCI SERR. May also be shown as 806f05132582ffff or 0x806f05132582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3100 M5 Installation and Service Guide...
Page 457 SNMP Trap ID CIM Information Prefix: PLAT ID: 0234 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 458 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0400ffff or 0x806f060d0400ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 Lenovo System x3100 M5 Installation and Service Guide...
Page 459 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 460 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0404ffff or 0x806f060d0404ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3100 M5 Installation and Service Guide...
Page 461 SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 462 [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2001ffff or 0x806f070c2001ffff Severity Error Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 463 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2002ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 464 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2581ffff or 0x806f070c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 465 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070d-0400ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 466 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0404ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive Lenovo System x3100 M5 Installation and Service Guide...
Page 467 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response...
Page 468 [ComputerSystemElementName]. (IMM Promotion / IMM Recovery) This message is for the use case when an implementation has detected a Successful Software or Firmware Change. May also be shown as 806f072b2101ffff or 0x806f072b2101ffff Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 469 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0450 User Response If the primary build level roll back to the older version, please reflash primary bank again. Otherwise, no action required; information only. •...
Page 470 This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132582ffff or 0x806f08132582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3100 M5 Installation and Service Guide...
Page 471 SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. Check the PCI LED. 3. Remove the adapter from the indicated PCI slot. 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 472 Throttled. (DIMM 2) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 473 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 474 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 475 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 476 2. Make sure that ambient temperature is within the specifications. 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) Lenovo System x3100 M5 Installation and Service Guide...
Page 477 • 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable...
Page 478 (PCI Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010701ffff or 0x810107010701ffff Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 479 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (VRD Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 480 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Lenovo System x3100 M5 Installation and Service Guide...
Page 481 Prefix: PLAT ID: 0491 User Response No action; information only. • 81010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCI Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 482 • 81010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Lenovo System x3100 M5 Installation and Service Guide...
Page 483 May also be shown as 810109012d01ffff or 0x810109012d01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted.
Page 484 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b010703ffff or 0x81010b010703ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3100 M5 Installation and Service Guide...
Page 485 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. (Ambient2 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
Page 486 • 81030112-0601ffff : Sensor [SensorElementName] has deasserted. (SMM Mode, SMM Monitor) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 810301120601ffff or 0x810301120601ffff Lenovo System x3100 M5 Installation and Service Guide...
Page 487 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 8107010f-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (GPT Status) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 488 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702010701ffff or 0x810702010701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3100 M5 Installation and Service Guide...
Page 489 SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 490 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (I/O Resources) Lenovo System x3100 M5 Installation and Service Guide...
Page 491 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response...
Page 492 This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition. May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity Info Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 493 Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0043 User Response No action; information only. • 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been removed.
Page 494 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Lenovo System x3100 M5 Installation and Service Guide...
Page 495 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. • 816f000d-0401ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName].
Page 496 [PhysicalPackageElementName]. (Drive 4) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0404ffff or 0x816f000d0404ffff Severity Error Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 497 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level.
Page 498 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. • 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error deassertion. (ABR Status) Lenovo System x3100 M5 Installation and Service Guide...
Page 499 This message is for the use case when an implementation has detected that Post Error has deasserted. May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0185 User Response If the specified sensor is one of the following, ABR Status, Firmware Error or Sys Boot Status: No...
Page 500 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 501 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. • 816f0021-3002ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 2) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed.
Page 502 Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0037 Lenovo System x3100 M5 Installation and Service Guide...
Page 503 User Response No action; information only. • 816f0108-0a01ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply return to normal operational status. May also be shown as 816f01080a01ffff or 0x816f01080a01ffff Severity Info Serviceable...
Page 504 Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2003ffff or 0x816f010c2003ffff Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 505 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2004ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 506 May also be shown as 816f010d0401ffff or 0x816f010d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. Lenovo System x3100 M5 Installation and Service Guide...
Page 507 • 816f010d-0402ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 2) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 508 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 Lenovo System x3100 M5 Installation and Service Guide...
Page 509 User Response No action; information only. • 816f010d-0407ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 7) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Serviceable...
Page 510 [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 511 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 512 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 Lenovo System x3100 M5 Installation and Service Guide...
Page 513 User Response No action; information only. • 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0406ffff or 0x816f020d0406ffff Severity Info...
Page 514 • 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 1) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Lenovo System x3100 M5 Installation and Service Guide...
Page 515 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 2) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info...
Page 516 May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. Lenovo System x3100 M5 Installation and Service Guide...
Page 517 • 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI. (NMI State) This message is for the use case when an implementation has detected a Software NMI has been Recovered from. May also be shown as 816f03131701ffff or 0x816f03131701ffff Severity Info Serviceable Automatically notify support...
Page 518 [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 519 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2581ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (All DIMMS / One of the DIMMs) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2581ffff or 0x816f040c2581ffff Severity Info...
Page 520 Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-2003ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) Lenovo System x3100 M5 Installation and Service Guide...
Page 521 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2003ffff or 0x816f050c2003ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response...
Page 522 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity Info Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 523 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0402ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 2) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
Page 524 No action; information only. • 816f050d-0406ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 6) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. Lenovo System x3100 M5 Installation and Service Guide...
Page 525 May also be shown as 816f050d0406ffff or 0x816f050d0406ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0407ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 7) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
Page 526 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0401ffff or 0x816f060d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3100 M5 Installation and Service Guide...
Page 527 CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 2) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 528 • 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 6) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Lenovo System x3100 M5 Installation and Service Guide...
Page 529 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 530 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3100 M5 Installation and Service Guide...
Page 531 Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2004ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 4) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2004ffff or 0x816f070c2004ffff Severity Info...
Page 532 No action; information only. • 816f070d-0402ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild has Completed. Lenovo System x3100 M5 Installation and Service Guide...
Page 533 May also be shown as 816f070d0402ffff or 0x816f070d0402ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0403ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 534 This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0406ffff or 0x816f070d0406ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3100 M5 Installation and Service Guide...
Page 535 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0407ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 536 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. • 816f0813-2584ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable Bus Error. (CPUs) Lenovo System x3100 M5 Installation and Service Guide...
Page 537 This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error. May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241...
Page 538 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3100 M5 Installation and Service Guide...
Page 539 SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f0a07-0301ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state.
Page 540 SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2004ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) Lenovo System x3100 M5 Installation and Service Guide...
Page 541: Imm Events That Automatically Notify Support
This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147...
Page 542 Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) 806f020d-0401ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) 806f020d-0402ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) Lenovo System x3100 M5 Installation and Service Guide...
Page 543 Table 40. Events that automatically notify Support (continued) Automatically Message String Notify Support Event ID 806f020d-0403ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) 806f020d-0404ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 4) 806f020d-0405ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 544 Table 40. Events that automatically notify Support (continued) Automatically Message String Notify Support Event ID 806f0813-2582ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs) 806f0813-2584ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs) Lenovo System x3100 M5 Installation and Service Guide...
Page 545: Appendix B. Uefi/Post Diagnostic Codes
[I.2018002] The device found at Bus % Device % Function % could not be configured due to resource constraints. The Vendor ID for the device is % and the Device ID is %. Severity: Info © Copyright Lenovo 2015, 2019...
Page 546 1. Use IMM Web Interface to clear event log. 2. If IMM communication is unavailable, use F1 Setup to access System Event Logs Menu and Choose Clear IMM System Event Log and Restart Server. Lenovo System x3100 M5 Installation and Service Guide...
Page 547 • I.3818001: [I.3818001] The firmware image capsule signature for the currently booted flash bank is invalid. [I.3818001] The firmware image capsule signature for the currently booted flash bank is invalid. Severity: Info User Response: Complete the following steps: 1. Reboot system. Will come up on backup UEFI image. Reflash the primary UEFI image. 2.
Page 548 2. Reflash UEFI image. 3. (Trained service technician only) Replace the system board. • S.3028002: [S.3028002] Boot permission timeout detected. [S.3028002] Boot permission timeout detected. Severity: Error User Response: Complete the following steps: Lenovo System x3100 M5 Installation and Service Guide...
Page 549 1. Check IMM logs for communication errors and resolve. 2. Reseat system 3. If problem persists escalate to the next level of support • S.3030007: [S.3030007] A firmware fault has been detected in the UEFI image. [S.3030007] A firmware fault has been detected in the UEFI image. Severity: Error User Response: Complete the following steps:...
Page 550 Complete the following steps: 1. Continue booting sytem. If system does not reset, manually reset the system. 2. If the error is not reported on the subsequent boot, no additional recovery action is required. Lenovo System x3100 M5 Installation and Service Guide...
Page 551 3. If the error persists, continue booting system and reflash UEFI image. 4. (Trained service technician only) Replace the system board. • S.3818007: [S.3818007] The firmware image capsules for both flash banks could not be verified. [S.3818007] The firmware image capsules for both flash banks could not be verified. Severity: Error User Response: Complete the following steps:...
Page 552 If there are multiple Processor’s, swap Processor’s to move affected Procesor to another Processor socket and retry. If problem follows the affected Processor (or there is only one Processor), replace the affected Processor. 8. (Trained service technician only) Replace the system board. Lenovo System x3100 M5 Installation and Service Guide...
Page 553 • S.68005: [S.68005] An error has been detected by the the IIO core logic on Bus %. The Global Fatal Error Status register contains %. The Global Non-Fatal Error Status register contains %. Please check error logs for the presence of additional downstream device error data. [S.68005] An error has been detected by the the IIO core logic on Bus %.
Page 554 [W.305800C] DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. Severity: Warning User Response: Complete the following steps: 1. Reboot the system. 2. If problem persists, switch to backup UEFI or reflash current UEFI image. Lenovo System x3100 M5 Installation and Service Guide...
Page 555 3. (Trained service technician only) Replace system board. • W.305800D: [W.305800D] DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'. [W.305800D] DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'. Severity: Warning User Response: Complete the following steps: 1. Reboot the system to reconnect the controller. 2.
Page 556 • W.3938002: [W.3938002] A boot configuration error has been detected. [W.3938002] A boot configuration error has been detected. Severity: Warning User Response: Complete the following steps: 1. F1 Setup -> Save Settings Lenovo System x3100 M5 Installation and Service Guide...
Page 557 2. Retry OOB config update • W.50001: [W.50001] A DIMM has been disabled due to an error detected during POST. [W.50001] A DIMM has been disabled due to an error detected during POST. Severity: Warning User Response: Complete the following steps: 1.
Page 558 1. If the system was recently Installed, Moved, or Serviced, makesure the batter is properly seated. 2. Check IBM Support website for an applicable service bulletin or firmware update that applies to this error. 3. Replace CMOS Battery 4. (Trained service technician only) Replace the system board. Lenovo System x3100 M5 Installation and Service Guide...
Page 559: Appendix C. Dsa Diagnostic Test Results
• 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-002-000 : BRCM:TestEEPROM Test Passed The test passed. Recoverable Severity © Copyright Lenovo 2015, 2019...
Page 560 Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 561 Related links – Lenovo Support website – Latest level of DSA • 405-006-000 : BRCM:TestLoopbackPhysical Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-007-000 : BRCM:TestLEDs Test Passed The test passed.
Page 562 The internal memory test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-804-000 : BRCM:TestInterrupt Test Aborted The interrupt test was canceled. Recoverable Severity Lenovo System x3100 M5 Installation and Service Guide...
Page 563 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 405-805-000 : BRCM:TestLoopbackMAC Test Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
Page 564 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA Lenovo System x3100 M5 Installation and Service Guide...
Page 565 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory.
Page 566 Related links – Lenovo Support website – Latest level of DSA • 405-906-000 : BRCM:TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 567: Dsa Brocade Test Results
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs.
Page 568 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 569 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...
Page 570 The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-803-000 : Brocade:PCILoopbackTest Aborted The test was canceled. Recoverable Lenovo System x3100 M5 Installation and Service Guide...
Page 571 Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 218-804-000 : Brocade:ExternalEthLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 572 2. Rerun the test. 3. Verify whether the firmware is at proper level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website Lenovo System x3100 M5 Installation and Service Guide...
Page 573 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 218-903-000 : Brocade:PCILoopbackTest Failed A failure was detected during the Loopback test.
Page 574 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 218-906-000 : Brocade:InternalLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 575: Dsa Checkpoint Panel Test Results
3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test.
Page 576: Dsa Cpu Stress Test Results
Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Lenovo System x3100 M5 Installation and Service Guide...
Page 577 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 089-801-000 : CPU Stress Test Aborted CPU Stress Test Aborted. Internal Program Error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 578 CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Lenovo System x3100 M5 Installation and Service Guide...
Page 579: Dsa Emulex Adapter Test Results
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA Emulex adapter test results The following messages can result when you run the Emulex adapter test.
Page 580 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 516-801-000 : ELXUCNA: NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled. Recoverable Severity Warning Lenovo System x3100 M5 Installation and Service Guide...
Page 581 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 516-802-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Aborted Verification of status LEDs was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 582: Dsa Exa Port Ping Test Results
The following messages can result when you run the EXA port ping test. Test results for the DSA EXA port ping test The following messages can result when you run the DSA EXA port ping test. • 401-000-000 : EXA Port Ping Test Passed Lenovo System x3100 M5 Installation and Service Guide...
Page 583 Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 401-801-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Unable to get device base address. Recoverable Severity Warning...
Page 584: Dsa Hard Drive Test Results
Test results for the DSA hard drive test The following messages can result when you run the DSA hard drive test. • 217-000-000 : HDD Test Passed HDD Stress Test Passed. Recoverable Severity Event Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 585 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 217-800-000 : HDD Test Aborted HDD Test Aborted. The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 586: Dsa Intel Network Test Results
Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-002-000 : IANet:FIFO Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 587 Related links – Lenovo Support website – Latest level of DSA • 406-003-000 : IANet:Interrupts Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-004-000 : IANet:Loopback Test Passed The test passed.
Page 588 Interrupt test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Lenovo System x3100 M5 Installation and Service Guide...
Page 589 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 406-900-000 : IANet:Registers Test Failed A failure was detected during the Registers test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 590 3. Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log. If the ethernet device is sharing interrupts, if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device. 4. Rerun the test. Lenovo System x3100 M5 Installation and Service Guide...
Page 591: Dsa Lsi Hard Drive Test Results
5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 406-904-000 : IANet:Loopback Test Failed A failure was detected during the Loopback test.
Page 592: Dsa Mellanox Adapter Test Results
The following messages can result when you run the Mellanox adapter test. Test results for the DSA Mellanox adapter test The following messages can result when you run the DSA Mellanox adapter test. Lenovo System x3100 M5 Installation and Service Guide...
Page 593 • 408-000-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed Port Test Passed. Recoverable Severity Event Serviceable...
Page 594 2. If these condition was met but the test keeps failing the port's adapter might be faulty. 3. Try replacing the adapter and repeating the test. Lenovo System x3100 M5 Installation and Service Guide...
Page 595: Dsa Memory Isolation Test Results
Related links – Lenovo Support website – Latest level of DSA DSA memory isolation test results The following messages can result when you run the memory isolation test. Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test.
Page 596 Related links – Lenovo Support website – Latest level of DSA • 201-811-000 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support User Response Lenovo System x3100 M5 Installation and Service Guide...
Page 597 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-811-001 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".
Page 598 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Lenovo System x3100 M5 Installation and Service Guide...
Page 599 Related links – Lenovo Support website – Latest level of DSA • 201-812-001 : Standalone Memory Test Aborted Memory test is not supported for this system. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
Page 600 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-813-001 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Lenovo System x3100 M5 Installation and Service Guide...
Page 601 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-813-002 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU.
Page 602 – Lenovo Support website – Latest level of DSA • 201-814-001 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 603 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-814-002 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU.
Page 604 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. Lenovo System x3100 M5 Installation and Service Guide...
Page 605 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-815-002 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity...
Page 606 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-816-002 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection. Lenovo System x3100 M5 Installation and Service Guide...
Page 607 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-816-003 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection.
Page 608 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 609 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-818-003 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_".
Page 610 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3100 M5 Installation and Service Guide...
Page 611 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-819-003 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory.
Page 612 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-820-003 : Standalone Memory Test Aborted Lenovo System x3100 M5 Installation and Service Guide...
Page 613 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-821-000 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers.
Page 614 Related links – Lenovo Support website – Latest level of DSA • 201-821-003 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 615 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-822-000 : Standalone Memory Test Aborted Invalid MTRR service request.
Page 616 Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3100 M5 Installation and Service Guide...
Page 617 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-824-000 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test.
Page 618 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. Lenovo System x3100 M5 Installation and Service Guide...
Page 619 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-826-000 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.
Page 620 Related links – Lenovo Support website – Latest level of DSA • 201-827-000 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Lenovo System x3100 M5 Installation and Service Guide...
Page 621 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-827-001 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.
Page 622 Related links – Lenovo Support website – Latest level of DSA • 201-844-000 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 623 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-844-001 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers.
Page 624 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3100 M5 Installation and Service Guide...
Page 625 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-845-001 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers.
Page 626 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-859-001 : Standalone Memory Test Aborted Lenovo System x3100 M5 Installation and Service Guide...
Page 627 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-859-002 : Standalone Memory Test Aborted INVALID XSECSRAT type.
Page 628 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-860-001 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 629 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found.
Page 630 No SRAT type 1 found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3100 M5 Installation and Service Guide...
Page 631 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-861-002 : Standalone Memory Test Aborted No SRAT type 1 found.
Page 632 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website Lenovo System x3100 M5 Installation and Service Guide...
Page 633 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-862-003 : Standalone Memory Test Aborted No OEM1 structure found.
Page 634 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-863-002 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Lenovo System x3100 M5 Installation and Service Guide...
Page 635 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-863-003 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure.
Page 636 Related links – Lenovo Support website – Latest level of DSA • 201-864-002 : Standalone Memory Test Aborted No GAS located in OEM1. Recoverable Severity Warning Serviceable Automatically notify support User Response Lenovo System x3100 M5 Installation and Service Guide...
Page 637 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-864-003 : Standalone Memory Test Aborted No GAS located in OEM1.
Page 638 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Lenovo System x3100 M5 Installation and Service Guide...
Page 639 Related links – Lenovo Support website – Latest level of DSA • 201-865-003 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action.
Page 640 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-866-003 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Lenovo System x3100 M5 Installation and Service Guide...
Page 641 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-867-000 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated.
Page 642 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-867-003 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 643 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-868-000 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small.
Page 644 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. Lenovo System x3100 M5 Installation and Service Guide...
Page 645 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-869-000 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable...
Page 646 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-870-000 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid. Lenovo System x3100 M5 Installation and Service Guide...
Page 647 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-870-001 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid.
Page 648 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-871-000 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 649 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-871-001 : Standalone Memory Test Aborted Data Mis-compare encountered.
Page 650 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3100 M5 Installation and Service Guide...
Page 651 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-877-001 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.
Page 652 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-878-001 : Standalone Memory Test Aborted Lenovo System x3100 M5 Installation and Service Guide...
Page 653 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-878-002 : Standalone Memory Test Aborted Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.
Page 654 Lenovo Support website – Latest level of DSA • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 655 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-885-002 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache.
Page 656 Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3100 M5 Installation and Service Guide...
Page 657 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 201-886-002 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes.
Page 658 • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-899-003 : Standalone Memory Test Aborted Lenovo System x3100 M5 Installation and Service Guide...
Page 659 Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 201-901-000 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable Automatically notify support...
Page 660 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 201-901-003 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Lenovo System x3100 M5 Installation and Service Guide...
Page 661: Dsa Memory Stress Test Results
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA DSA memory stress test results The following messages can result when you run the memory stress test.
Page 662 Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 202-803-000 : MemStr Test Aborted User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 663 Related links – Lenovo Support website – Latest level of DSA • 202-901-000 : MemStr Test Failed Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Execute the standard DSA memory diagnostics to validate all memory.
Page 664: Dsa Nvidia Gpu Test Results
• 409-003-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Passed Nvidia GPU Bandwidth test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Lenovo System x3100 M5 Installation and Service Guide...
Page 665 Nvidia GPU Query test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 666 Automatically notify support Related links – Lenovo Support website – Latest level of DSA • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 667 Related links – Lenovo Support website – Latest level of DSA • 409-806-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Aborted Nvidia GPU Binomial test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA •...
Page 668 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed Nvidia GPU Matrix Test Failed. Recoverable Lenovo System x3100 M5 Installation and Service Guide...
Page 669: Dsa Optical Drive Test Results
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA • 409-906-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Failed Nvidia GPU Binomial Test Failed.
Page 670: Test Results For The Dsa Optical Drive Test
6. Run the test again. Related links – Lenovo Support website – Latest level of DSA • 215-802-000 : Optical Drive Test Aborted Optical Drive Test Aborted. A read error was encountered. Recoverable Lenovo System x3100 M5 Installation and Service Guide...
Page 671 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-803-000 : Optical Drive Test Failed Optical Drive Test Failed. Disk may be in use by the operating system.
Page 672 Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-902-000 : Optical Drive Test Failed Optical Drive Test Failed. Read miscompare. Recoverable Severity Lenovo System x3100 M5 Installation and Service Guide...
Page 673 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device.
Page 674: Dsa System Management Test Results
2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-802-001 : IMM I2C Test Aborted Test cannot be completed for unknown reason. Recoverable Severity Warning Lenovo System x3100 M5 Installation and Service Guide...
Page 675 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-803-001 : IMM I2C Test Aborted Node Busy.
Page 676 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 677 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-808-001 : IMM I2C Test Aborted Reservation Canceled or Invalid Reservation ID.
Page 678 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-812-001 : IMM I2C Test Aborted Parameter out of range. Recoverable Severity Warning Serviceable Lenovo System x3100 M5 Installation and Service Guide...
Page 679 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-813-001 : IMM I2C Test Aborted Cannot return number of requested data bytes.
Page 680 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-817-001 : IMM I2C Test Aborted Command response could not be provided. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 681 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-818-001 : IMM I2C Test Aborted Cannot execute duplicated request.
Page 682 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-822-001 : IMM I2C Test Aborted Destination unavailable. Recoverable Severity Warning Serviceable Automatically notify support User Response Lenovo System x3100 M5 Installation and Service Guide...
Page 683 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA • 166-823-001 : IMM I2C Test Aborted Cannot execute command.
Page 684 – Lenovo Support website – Latest level of DSA • 166-907-001 : IMM I2C Test Failed IMM Indicates failure in PCA9545 --failure in 4-Channel I2C Switch bus (BUS 6). Recoverable Severity Error Lenovo System x3100 M5 Installation and Service Guide...
Page 685: Dsa Tape Drive Test Results
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 166-908-001 : IMM I2C Test Failed IMM Indicates failure in the PCA9557 bus (BUS 7).
Page 686 Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-902-000 : Tape Test Failed Tape Test Failed. Media is not detected. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3100 M5 Installation and Service Guide...
Page 687 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-903-000 : Tape Test Failed Tape Test Failed. Media is not detected.
Page 688 Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-906-000 : Tape Test Failed Tape Test Failed. Unrecognized error. Recoverable Severity Error Lenovo System x3100 M5 Installation and Service Guide...
Page 689 9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA • 264-907-000 : Tape Test Failed An error was found in the block address somewhere.
Page 690 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – Lenovo Support website – Latest level of DSA Lenovo System x3100 M5 Installation and Service Guide...
Page 691: Appendix D. Getting Help And Technical Assistance
Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.
Page 692: Using The Documentation
• Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. Lenovo System x3100 M5 Installation and Service Guide...
Page 693: Software Service And Support
IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to and click Business Partner http://www.ibm.com/partnerworld...
Page 694 Lenovo System x3100 M5 Installation and Service Guide...
Page 695: Appendix E. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 696: Trademarks
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/...
Page 697: Particulate Contamination
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Page 698: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
Page 699: Germany Class A Statement
Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Page 700: Japanese Electromagnetic Compatibility Statements
Korea Communications Commission (KCC) statement This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Lenovo System x3100 M5 Installation and Service Guide...
Page 701: Russia Electromagnetic Interference (Emi) Class A Statement
Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E. Notices...
Page 702: Taiwan Bsmi Rohs Declaration
Taiwan BSMI RoHS declaration Lenovo System x3100 M5 Installation and Service Guide...
Page 703: Index
DSA Preboot China Class A electronic emission statement dimensions Class A electronic emission notice display problems collecting data documentation completing using options installation documentation, updated components finding server 26, 155 drive configuration drive bays, internal information © Copyright Lenovo 2015, 2019...
Page 704 LED hardware, configuring systems-management connector Ethernet activity head output heat sink Ethernet connector installing removing Ethernet controller configuration replacing Ethernet support help European Union EMC Directive conformance statement Lenovo System x3100 M5 Installation and Service Guide...
Page 705 DSA data to Lenovo humidity Korea Class A electronic emission statement hypervisor flash device problems ac power IMM host name dc power IMM Web interface...
Page 706 1 replacing slot 2 rear view slot 3 of the server slot 4 recovering the server firmware slot 5 redundancy support slot 6 power supplies Lenovo System x3100 M5 Installation and Service Guide...
Page 707 Safety Information hot-swap power supply cage safety statements v–vi lower bezel 39, 182 sending diagnostic data memory module sending DSA data to Lenovo microprocessor serial connector non-hot-swap power supply serial number operating temperature enhancement kit location operator information panel assembly...
Page 708 64, 297 thermal solution fan kit installing removing x3100 replacing introduction Tier 1 CRUs, replace Tier 2 CRUs, replacement Lenovo System x3100 M5 Installation and Service Guide...

This manual is also suitable for:

System x3100 m5

Lenovo 5457 Installation And Service Manual

Chapter 1. The Lenovo System X3100 M5 Type 5457 Server

Chapter 2. Installing Optional Devices

Chapter 3. Configuration Information and Instructions

Chapter 4. Troubleshooting

Chapter 5. Parts Listing, Lenovo System X3100 M5 Type 5457

Chapter 6. Removing and Replacing Components

Appendix A. Integrated Management Module II (IMM2) Error Messages

Appendix B. UEFI/POST Diagnostic Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix E. Notices

Quick Links

Troubleshooting

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Table of Contents