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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Temperature differs greatly
from the set value.
Displays do not illuminate.
The temperature
in the refrigerator
compartment is too cold.
Floor of the refrigerator
compartment is wet.
The temperature in the
freezer section is too warm.
Appliance is not cooling,
temperature display and light
are lit.
20
Possible cause
Power failure; the fuse has
been switched off; the mains
plug has not been inserted
properly.
Temperature has been set
too low.
The condensation channels
or drainage hole are blocked.
Appliance opened
frequently.
The ventilation openings
have been covered.
Large quantities of fresh
food are being frozen.
Showroom mode is
switched on.
Remedial action
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
Connect mains plug. Check whether the power
is on, check the fuses.
Increase the temperature (see Selecting
the temperature).
Clean the condensation channels
and the drainage hole. See chapter Cleaning
the appliance. Fig. .
Do not open the appliance unnecessarily.
Remove obstructions.
Do not exceed the freezing capacity.
Start appliance self-test (see chapter
"Appliance self-test").
When the programme has ended,
the appliance switches over to normal
operation.
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