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en Troubleshooting
Troubleshooting
15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord or the appliance power cable of this appliance is damaged,
▶
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
The LED lighting does
not work.
Home Connect is not
working properly.
A warning tone
sounds and the set
temperature (refriger-
ator compartment)
and "alarm" flash.
A warning tone
sounds and the set
temperature (freezer
compartment) and
"alarm" flash.
26
Cause and troubleshooting
Showroom mode is switched on.
Disconnect the appliance from the mains.
1.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
Wait 2 minutes.
2.
Reconnect the appliance. → Page 11
3.
Press and hold super (Refrigerator compartment)
4.
until 4 audible signals have sounded.
After a short time, check whether your appliance is
5.
cooling.
Different causes are possible.
Call customer service.
▶
The customer service number can be found in the
enclosed customer service directory.
Different causes are possible.
Go to www.home-connect.com.
▶
The refrigerator compartment door is open.
Close the refrigerator compartment door.
▶
Different causes are possible.
Press alarm.
▶
The alarm is switched off.
a
The freezer compartment door is open.
Close the freezer compartment door.
▶
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