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Dell PowerEdge T605 Systems Hardware Owner's Manual
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Dell PowerEdge T605 Systems Hardware Owner's Manual

Dell PowerEdge T605 Systems Hardware Owner's Manual

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Dell™ PowerEdge™ T605 Systems
Hardware Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell PowerEdge T605 Systems

  • Page 1 Dell™ PowerEdge™ T605 Systems Hardware Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Inc.; AMD and AMD Opteron are registered trademarks and AMD PowerNow! is a trademark of Advanced Micro Devices; Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Contents About Your System ......Other Information You May Need ..Accessing System Features During Startup .
  • Page 4 Using the System Setup Program ....Entering the System Setup Program ... Responding to Error Messages .
  • Page 5 . . . Removing an Insert on the Front Drive Bezel ..Installing an Insert on the Front Drive Bezel ....Opening the System .
  • Page 6 ....Optical and Tape Drives ..Removing an Optical or Tape Drive ..Installing an Optical or Tape Drive .
  • Page 7 ... . Installing Memory Modules ... . Removing Memory Modules ......Processors .
  • Page 8 ....Checking the Equipment ..Troubleshooting External Connections ..Troubleshooting the Video Subsystem ..Troubleshooting the Keyboard .
  • Page 9 Running the System Diagnostics ....Using Dell PowerEdge Diagnostics ....System Diagnostics Features .
  • Page 10 Glossary ......Index ......Contents...

  • Page 11: About Your System

    About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, programs, and operating systems monitor the system and component status and alert you when a problem arises.

  • Page 12: Accessing System Features During Startup

    Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

  • Page 13: Front-Panel Features And Indicators

    Table 1-1. Keystrokes for Accessing System Features (continued) Keystroke Description <Ctrl+S> If you have PXE support enabled through the System Setup Program (see "Integrated Devices Screen" on page 51), this keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.
  • Page 14 Table 1-2. Front-Panel Components Item Component Icon Description 3.5-inch drive bay Holds an optional diskette drive. lower 5.25-inch drive Holds an optional optical or tape backup unit drive. upper 5.25-inch drive Holds an optical drive. power button The power button controls the DC power supply output to the system.

  • Page 15: Back-Panel Features And Indicators

    Table 1-2. Front-Panel Components (continued) Item Component Icon Description LCD panel Provides system ID, status information, and system error messages. The LCD lights blue during normal system operation. Both the system management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.

  • Page 16: Connecting External Devices

    Figure 1-2. Back-Panel Features and Indicators expansion card slots (5) NIC connector USB connectors (5) serial connector video connector power connector(s) Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly.

  • Page 17: Power Indicator Codes

    Power Indicator Codes The power button on the front panel controls the power to the system from the system's power supplies. The power indicator lights green when the system is on. The indicators on the redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 1-3).

  • Page 18: Nic Indicator Codes

    NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure 1-4). Table 1-4 lists the NIC indicator codes. Figure 1-4. NIC Indicators link indicator activity indicator Table 1-4. NIC Indicator Codes Indicator Indicator Code Link and activity...
  • Page 19 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 20 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions RAID battery is either Reseat the RAID battery E1211 ROMB Batt missing, bad, or unable to connector (see "Installing recharge due to thermal a RAID Battery" on issues. page 116, and "Troubleshooting System Cooling Problems"...
  • Page 21 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions Processor # VDDA voltage See "Getting Help" on E122E CPU # VDDA has exceeded the allowable page 205. voltage range. 2.5V voltage regulator has See "Getting Help" on E122F 2.5V PwrGd failed.
  • Page 22 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions Voltage regulator for the Recycle power to the E123C Planar LOM integrated LOM has failed. system or clear the SEL. If PwrGd the problem persists, see "Getting Help" on page 205.
  • Page 23 AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage™ Baseboard Management Controller User’s Guide for information about these utilities. Specified processor is See "Troubleshooting the...
  • Page 24 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions E141F CPU Protocol The system BIOS has See "Getting Help" on reported a processor page 205. protocol error. The system BIOS has See "Getting Help" on E1421 CPU Init reported a processor page 205.
  • Page 25 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions Power source for specified Check the AC power E1620 PS # Input power supply is unavailable, source for the specified Range or out of acceptable range. power supply. If the problem persists, see "Troubleshooting Redundant Power...
  • Page 26 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions The system BIOS has Remove and reseat the E1712 PCI SERR B## reported a PCI system error PCIe expansion cards. If D## F## on a component that resides the problem persists, see in PCI configuration space "Troubleshooting at bus ##, device ##,...
  • Page 27 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions The specified hard drive has See "Troubleshooting a E1811 HDD ## Rbld experienced a rebuild abort. Hard Drive" on page 181. Abrt If the problem persists, see your RAID documentation.
  • Page 28 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions SAS cable D is missing or Reseat the cable. If the E1A15 SAS Cable D bad. problem persists, replace cable. If the problem persists, see "Getting Help" on page 205. Control cable for the power Reseat the cable.
  • Page 29 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions The system BIOS failed to See "Troubleshooting E2013 Shadow BIOS copy its flash image into System Memory" on Fail memory. page 173. CMOS failure. CMOS RAM See "Getting Help" on E2014 CMOS Fail not functioning properly.
  • Page 30 Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions Dell remote access Check screen for specific E201F DRAC Config controller (DRAC) error messages. configuration failure. Ensure that DRAC cables and connectors are properly seated. If problem persists, see your DRAC documentation.

  • Page 31: Solving Problems Described By Lcd Status Messages

    Table 1-5. LCD Status Messages (continued) Code Text Causes Corrective Actions System cover has been Information only. I1910 Intrusion removed. LCD overflow message. Check the SEL for details I1911 >3 ERRs Chk on the events. A maximum of three error messages can display sequentially on the LCD.

  • Page 32: Removing Lcd Status Messages

    In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple voltage faults, you might determine that the problem is a failing power supply. Removing LCD Status Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state.
  • Page 33 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 34 Table 1-6. System Messages (continued) Message Causes Corrective Actions The Remote Access Ensure that the Remote Error: Remote Controller failed to initialize. Access Controller is properly Access installed (see "Installing a Controller RAC Card" on page 120). initialization failure The mouse cable connector Check the connection from Error 8602 - is loose or improperly...
  • Page 35 Table 1-6. System Messages (continued) Message Causes Corrective Actions Keyboard cable connector is Check the keyboard Keyboard data loose or improperly connection to the system. If line failure connected, defective the problem persists, try Keyboard stuck keyboard, or defective another keyboard, or see key failure keyboard/mouse controller.
  • Page 36 Table 1-6. System Messages (continued) Message Causes Corrective Actions More than one RAC card has Remove additional RAC More than one RAC been detected. card(s). You may only have a detected, system maximum of one RAC card halted installed (see "Installing a RAC Card"...
  • Page 37 Table 1-6. System Messages (continued) Message Causes Corrective Actions PCI Express fatal errors Reseat the PCIe card in the PCIe Fatal Error occurred during the previous specified slot number (see caused a system boot. "Installing an Expansion reset: Slot X Card"...
  • Page 38 Table 1-6. System Messages (continued) Message Causes Corrective Actions Expansion card improperly Reseat the expansion card(s). ROM bad checksum installed or faulty. Ensure that all appropriate = address cables are securely connected to the expansion card(s). If the problem persists, see "Troubleshooting Expansion Cards"...
  • Page 39 Table 1-6. System Messages (continued) Message Causes Corrective Actions Microprocessor(s) is not Install a supported This system supported by the system. microprocessor or supports only microprocessor combination Opteron(TM) 2000 (see "Installing a Processor" series on page 137). processors Faulty battery or faulty chip. See "Troubleshooting the Time-of-day System Battery"...
  • Page 40 "General Memory Module not optimal. For Installation Guidelines" on more information page 128). If the problem on valid memory persists, see configurations, "Troubleshooting System please see the Memory" on page 173. system documentation on support.dell.com About Your System...

  • Page 41: Warning Messages

    Table 1-6. System Messages (continued) Message Causes Corrective Actions Faulty USB device, USB See "Troubleshooting a USB Write fault medium, optical drive Device" on page 165, Write fault on assembly, hard drive, or hard- "Troubleshooting an Internal selected drive drive subsystem. USB Key"...
  • Page 42 About Your System...

  • Page 43: Using The System Setup Program

    Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference. You can use the System Setup program to: •...

  • Page 44: Using The System Setup Program

    Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. Table 2-1. System Setup Program Navigation Keys Keys Action Up arrow or <Shift><Tab> Moves to the previous field.
  • Page 45 Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the System Setup program change based on the system configuration.
  • Page 46 CD-ROM may be present. NOTE: System boot is not supported from an external device attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices. Hard-Disk Drive...

  • Page 47: Memory Information Screen

    Table 2-2. System Setup Program Options (continued) Option Description Serial Communication Displays a screen to configure serial communication, external serial connector, fail-safe baud rate, remote terminal type, and redirection after boot. Embedded Server Displays a screen to configure the front-panel LCD options Management and to set a user-defined LCD string.

  • Page 48: Cpu Information Screen

    Table 2-3. Memory Information Screen (continued) Option Description Redundant Memory Enables or disables the redundant memory feature. (Disabled default) When set to Spare Mode, the first rank of memory on each DIMM is reserved for memory sparing (see "Memory Sparing Support" on page 129). Redundant memory feature is disabled if the Node Interleaving field is enabled.
  • Page 49 Table 2-4. CPU Information Screen (continued) Option Description NOTE: Virtualization Technology Disable this feature if your system will not be (Enabled default) running virtualization software. Displays when the processors support virtualization technology. Enabled permits virtualization software to use virtualization technology incorporated in the processor design.

  • Page 50: Sata Configuration Screen

    Windows operating systems, you will need to install the AMD PowerNow! driver to enable this feature. The driver is available on the Dell OpenManage™ Service and Diagnostic CD provided with your system, and at support.dell.com. SATA Configuration Screen Table 2-5 lists the options and descriptions for the information fields that appear on the SATA Configuration screen.

  • Page 51: Integrated Devices Screen

    Integrated Devices Screen Table 2-6 lists the options and descriptions for the information fields that appear on the Integrated Devices screen. Table 2-6. Integrated Devices Screen Options Option Description SAS Controller Enables or disables the integrated SAS controller. (Enabled default) IDE CD-ROM Controller Enables or disables the integrated optical drive IDE (Auto default)

  • Page 52: Serial Communication Screen

    Table 2-6. Integrated Devices Screen Options (continued) Option Description NOTE: OS Watchdog Timer This feature is usable only with operating systems (Disabled default) that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification. Sets a timer that monitors the operating system for activity and aids in recovery if the system stops responding.

  • Page 53: System Security Screen

    System Security Screen Table 2-8 lists the options and descriptions for the information fields that appear on the System Security screen. NOTE: Systems shipping in China are not equipped with TPM. Table 2-8. System Security Screen Options Option Description System Password Displays the current status of your system's password security feature and allows you to assign and verify a new system password.
  • Page 54 It is capable of creating, storing, and protecting cryptographic keys. See support.dell.com for additional TPM documentation. When set to Off (default), presence of the TPM is not reported to the operating system.
  • Page 55 Table 2-8. System Security Screen Options (continued) Option Description NOTICE: TPM Clear Clearing the TPM will cause loss of all (No default) encryption keys in the TPM. This option will prevent booting to the operating system and will result in loss of data if the encryption keys cannot be restored.

  • Page 56: Exit Screen

    Exit Screen After you press <Esc> to exit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system.
  • Page 57 When a system password is assigned, the setting shown for the System Password option is Enabled. If the setting shown for the Password Status is Unlocked, you can change the system password. If the Password Status option is Locked, you cannot change the system password. When the system password feature is disabled by a jumper setting, the system password is Disabled, and you cannot change or enter a new system password.
  • Page 58 When the Password Status option is set to Unlocked, you have the option to leave the password security enabled or to disable the password security. To leave the password security enabled: 1 Turn on or restart your system by pressing <Ctrl><Alt><Del>. 2 Type your password and press <Enter>.

  • Page 59: Using The Setup Password

    5 Confirm that Not Enabled is displayed for the System Password option. If Not Enabled is displayed for the System Password option, the system password has been deleted. If Enabled is displayed for the System Password option, press the <Alt><b> key combination to restart the system, and then repeat steps 2 through 5.

  • Page 60: Disabling A Forgotten Password

    If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password, but you cannot disable or change an existing system password).

  • Page 61: Entering The Bmc Setup Module

    • Provides text console redirection for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1. For additional information on using BMC, see the documentation for the BMC and systems management programs.
  • Page 62 Using the System Setup Program...

  • Page 63: Installing System Components

    Installing System Components This section describes how to install the following system components: • Front drive bezel • Cooling shrouds • Power supplies • Hard drives • Diskette drive • Optical and tape drives • Expansion cards • SAS controller card •...

  • Page 64: Recommended Tools

    Recommended Tools You may need the following items to perform the procedures in this section: • #1 Phillips screwdriver • Wrist grounding strap Inside the System In Figure 3-1, the system cover is opened to provide an interior view of the system.
  • Page 65 Figure 3-1. Inside the System system cover expansion card shroud processor shroud system fan power supplies power distribution board shroud heat sink and processor drive release latch Installing System Components...

  • Page 66: Front Drive Bezel

    control panel optical disk drive 5.25" drive bay 3.5" floppy drive front drive bezel expansion card fan 3.5" hard drives system board system memory Front Drive Bezel The front drive bezel is the cover for the optional optical drive, floppy drive, tape drive, or hot-plug hard drives (when available).

  • Page 67: Removing An Insert On The Front Drive Bezel

    Figure 3-2. Removing and Installing the Front Drive Bezel lever front drive bezel bezel tabs (2) bezel tab slots (2) Removing an Insert on the Front Drive Bezel If you install a drive in the 3.5-inch or 5.25-inch drive bays, first remove the corresponding insert on the front drive bezel.

  • Page 68: Opening The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 69 3 Rotate the system feet inward (see Figure 3-4). 4 Lay the system on its side as shown in Figure 3-4. 5 To remove the system cover, turn the latch release lock on the cover latch counterclockwise to the unlocked position. See Figure 3-4. 6 Lift up the cover latch.

  • Page 70: Closing The System

    Closing the System 1 Ensure that all internal cables are connected and folded out of the way. 2 Ensure that no tools or extra parts are left inside the system. 3 Reinstall the system cover: Lift up the cover latch. Place the cover on top of the system and offset the cover slightly back so that it clears the hook slots and lays flat on the system chassis.

  • Page 71: Removing And Installing Blank Drive Emi Fillers

    Removing and Installing Blank Drive EMI Fillers Depending on the configuration of your system, a blank drive EMI filler might be installed in place of an optical or diskette drive. These are essential for airflow efficiency and for electromagnetic interference (EMI) protection. You must remove the blank drive EMI filler if you decide to replace it with an optional diskette or optical drive.

  • Page 72: Cooling Shrouds

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 73 Figure 3-6. Removing and Installing the Expansion Card and Processor Shrouds expansion card shroud rear shroud alignment tabs (2) processor shroud shroud alignment tabs (2) Installing System Components...

  • Page 74: Installing The Processor Shroud

    shroud touch point rear shroud tab slots (2) tab slots (2) front shroud tab slot shroud alignment guide front shroud lip release latch cable guides (4) shroud latch front shroud alignment tab gripping points 5 Disconnect the SATA cable(s) from the system board and remove the cable(s) from the cable guides.

  • Page 75: Installing The Expansion Card Shroud

    5 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 6 Close the system. See "Closing the System" on page 70. 7 Place the system upright and on its feet on a flat, stable surface. 8 Reattach any peripherals, then connect the system to the electrical outlet.

  • Page 76: Removing A Redundant Power Supply

    Removing a Redundant Power Supply NOTICE: The system requires one power supply to operate the system normally. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on. NOTICE: If you are replacing a redundant power supply while your system is running, make sure that both the power supply status and the AC line status LEDs are green before removing the power supply.

  • Page 77: Installing A Redundant Power Supply

    Figure 3-7. Removing and Installing a Redundant Power Supply locking tab power-supply handle cable retention bracket Installing a Redundant Power Supply 1 With the power-supply handle in the extended position, slide the new power supply into the chassis. See Figure 3-7. 2 Rotate the handle down until it is completely flush with the power-supply faceplate and the locking tab engages.

  • Page 78: Removing A Non-Redundant Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 79 • Diskette drive • Tape backup unit • Optical drives 6 Remove the two screws that secure the power supply to the system. See Figure 3-8. 7 Press the power supply release tab, and slide the power supply out from the back of the system.
  • Page 80 Figure 3-8. Removing and Installing a Non-redundant Power Supply system top power supply distribution board shroud power supply release tab non-redundant power supply screws (2) Installing System Components...

  • Page 81: Installing A Non-Redundant Power Supply

    Installing a Non-redundant Power Supply 1 If you are installing a non-redundant power supply to replace redundant power supplies, you will need to replace the power supply distribution board with the power supply cage cover. Remove the power supply distribution board. See "Removing the Power Supply Distribution Board"...

  • Page 82: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 83 Figure 3-9. Removing and Installing a Hard Drive hard drive data cable power cable carrier release tab (2) NOTE: If you do not intend to replace the drive, it is recommended that you remove the drive from the guide bracket (see Figure 3-10) and insert the empty guide bracket back into the drive bay.

  • Page 84: Installing A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 85 Figure 3-10. Installing a Hard Drive in a Drive Bracket hard drive hard-drive bracket NOTICE: SAS drives and SATA drives cannot be mixed in the system. The drives must be either SATA or SAS hard drives. NOTE: The SAS or SAS/RAID controller card must be installed in PCIe SLOT2. See Figure 6-1 8 Connect the power cable to the hard drive.
  • Page 86 Figure 3-11. Cabling SATA Hard Drives to the Integrated SATA Controller processor shroud shroud cable guides (4) SATA power cables drive bay release latch SATA_A cable to primary hard drive SATA_B cable to secondary hard drive SATA_B cable to system board SATA_A cable to system board Installing System Components...
  • Page 87 Figure 3-12. Cabling SAS or SATA Hard Drives to a SAS Controller Expansion Card processor shroud shroud cable guides SAS power cables drive release latch SAS connector to hard drive SAS data cables SAS controller card connector to SAS controller card 10 Ensure that all connectors are properly cabled and firmly seated.

  • Page 88: Removing A Hot-Plug Hard Drive

    See the documentation for your operating system for instructions. 18 (Optional) Test the hard drive by running the system diagnostics. See "Using Dell PowerEdge Diagnostics" on page 193. 19 If the drive you just installed is the primary drive, install your operating system on the hard drive.

  • Page 89: Installing A Hot-Plug Hard Drive

    NOTICE: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. Figure 3-13. Removing and Installing a Hot-plug Hard Drive hard-drive carrier handle lever-release drive bay Installing a Hot-plug Hard Drive NOTE: It is recommended that you use only drives that have been tested and approved for use with the SAS/SATA backplane.
  • Page 90 3 If you are replacing a hot-plug hard drive, remove the drive that you are replacing. See "Removing a Hot-plug Hard Drive" on page 88. If a replacement hard drive does not have the lever-release hard drive bracket attached, remove the bracket from the old drive and install it on the new drive.

  • Page 91: Removing A Hot-Plug Hard Drive Blank

    5 Install the front drive bezel. See "Installing the Front Drive Bezel" on page 66. Removing a Hot-plug Hard Drive Blank NOTICE: To maintain proper system cooling, all empty hot-plug hard-drive bays must have drive blanks installed. If you remove a hot-plug hard drive from the system and do not reinstall it, you must replace the drive with a drive blank.
  • Page 92 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.
  • Page 93 Figure 3-15. Removing or Installing a Diskette Drive diskette drive diskette drive shoulder screws drive bay screw slots drive release latch 7 If you are permanently removing the drive, replace the 3.5-inch insert on the front drive bezel. See "Installing an Insert on the Front Drive Bezel" on page 67.

  • Page 94: Installing A Diskette Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 95 Figure 3-16. Installing Diskette Drive Shoulder Screws screws (4) 10 From the front of the chassis, slide the drive into the drive bay until the shoulder screws fit into their slots and snap securely into the sliding plate. 11 Connect the power cable to the drive. 12 Connect the data cable from the drive to the diskette drive connector (FLOPPY) on the system board.
  • Page 96 Figure 3-17. Cabling the Optional Diskette Drive to the System Board ribbon cable guides diskette drive power cable diskette drive diskette drive connectors FLOPPY connector on system board diskette drive data cable ribbon cable notch processor shroud Installing System Components...

  • Page 97: Optical And Tape Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98 5 Slide the drive release latch in the direction of the arrow to release the shoulder screws. 6 Slide the drive out to remove it from the drive bay. Figure 3-18. Removing and Installing an Optical or Tape Drive (SCSI or PATA Connection) drive release latch drive bay screw slots...
  • Page 99 Figure 3-19. Removing and Installing an Optical Drive (SATA Connection) drive release latch drive bay screw slots drive alignment screws optical drive data cable power cable Installing System Components...
  • Page 100 Figure 3-20. Removing and Installing a Tape Drive (SAS Connection) drive release latch drive bay screw slots drive alignment screws SAS tape drive SAS cable 7 If you are installing another drive in the bay, see "Installing an Optical or Tape Drive"...

  • Page 101: Installing An Optical Or Tape Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 102 5 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 6 If another drive is installed, remove it (see "Removing an Optical or Tape Drive" on page 97) and remove the three shoulder screws to attach to the new drive (see Figure 3-21).
  • Page 103 10 Attach the power cable to the drive: • If you are installing a SATA tape drive, connect one end of the IDE/SATA power cable adapter to the IDE power cable in the system, and connect the other end to the drive. •...
  • Page 104 Figure 3-22. Cabling SATA Optical or Tape Drives processor shroud shroud cable guides SATA power cable SATA drive connector SATA optical/tape drive SATA_D connector on system board SATA_C connector on system board • If you are installing a SAS tape drive, connect the cable from the connector on the SAS expansion card to the tape drive.
  • Page 105 Figure 3-23. Cabling a SAS Tape Drive processor shroud shroud cable guides SAS power cable SAS drive connector SAS tape drive SAS data cable SAS expansion card SAS connector on expansion card • If you are installing a PATA optical drive, connect the data cable from the IDE connector on the system board to the optical drive.
  • Page 106 Figure 3-24. Cabling a PATA Optical Drive processor shroud ribbon cable guides IDE power cables PATA drive connectors PATA optical drives PATA data cable IDE connector on system board ribbon cable notch • If you are installing a SCSI tape drive, connect the SCSI interface cable in the drive kit from the SCSI controller card to the drive.
  • Page 107 Figure 3-25. Cabling a SCSI Tape Drive processor shroud shroud cable guides power cable SCSI drive connector SCSI tape drive SCSI data cable SCSI expansion card SCSI expansion card connector 12 Replace the front drive bezel. See "Installing the Front Drive Bezel" on page 66.

  • Page 108: Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 109 7 If you are removing the card permanently, install a filler bracket in the empty card slot. NOTE: Filler brackets must be installed over empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 110 Figure 3-26. Removing and Installing an Expansion Card expansion card latch expansion card tab expansion card guide slot expansion card connector expansion card 8 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 9 Close the system. See "Closing the System" on page 70. 10 Place the system upright and on its feet on a flat, stable surface.

  • Page 111: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 112: Sas Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 113 NOTE: If you are installing a replacement SAS/RAID card, do not remove the plastic cover protecting the card until after installation of the card is complete. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system.
  • Page 114 10 Install any device drivers required for the card as described in the documentation for the card. Figure 3-27. SAS Controller Card Cabling to SAS/SATA backplane processor shroud SAS/SATA backplane power cable (routed under processor shroud) SAS/SATA backplane power SAS data cable (routed through hole connector in top of processor shroud) SAS/SATA backplane data connector...

  • Page 115: Removing A Sas Controller Card

    11 For battery-cached SAS/RAID controllers, install the RAID battery. See "Installing a RAID Battery" on page 116. 12 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 13 Close the system. See "Closing the System" on page 70. 14 Place the system upright and on its feet on a flat, stable surface.

  • Page 116: Installing A Raid Battery

    Installing a RAID Battery 1 Insert the RAID battery into the battery carrier. See Figure 3-28. 2 Locate the battery bay towards the front of the chassis next to the hard drive bay (see Figure 3-28). 3 Insert the battery carrier and RAID battery into the system’s battery carrier slots, ensuring that the battery carrier is aligned and fully seated in the slots.

  • Page 117: Removing A Raid Battery

    Figure 3-28. Installing and Removing a RAID Battery RAID battery battery carrier battery carrier slots (2) battery cable slot Removing a RAID Battery 1 Disconnect the cable between the RAID battery and the SAS controller card, and remove the battery cable from the battery cable slot in the chassis.

  • Page 118: Configuring The Boot Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 119 Figure 3-29. Removing and Installing a RAC Card RAC card RAC card cables (2) RAC card connector RAC card cable connectors (2) 5 Remove the RAC card from the expansion slot. See "Removing an Expansion Card" on page 108 for information on removing the card. Installing System Components...

  • Page 120: Installing A Rac Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Internal Usb Memory Key Connector

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 122 3 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 4 Locate the USB connector on the system board (see Figure 6-1). 5 Insert the USB memory key into the USB connector on the board. See Figure 3-30.

  • Page 123: Integrated Toe

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 124: Installing The Expansion Card Fan

    Figure 3-31. Removing and Installing the Expansion Card Fan fan release tab expansion card fan securing slots Installing the Expansion Card Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and Installing System Components...

  • Page 125: Removing The System Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Hold the replacement fan with the fan cable on the top side, and align the edges of the fan with the securing slots on the chassis.

  • Page 126: Installing The System Fan

    6 Press and hold the fan release tab, and slide the fan in the direction of the arrow and out of the securing slots (see Figure 3-32). 7 Replace the system fan. See "Installing the System Fan" on page 126. Figure 3-32.
  • Page 127 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Hold the replacement fan with the fan cable on the left side (opposite of the power supply), and align the edges of the fan with the securing slots.

  • Page 128: System Memory

    System Memory You can upgrade your system memory to a maximum of 16 GB (for a one- processor configuration) or 32 GB (for a two-processor configuration). You can install 667-MHz registered parity DDR2 memory modules (DIMMs) in sets of 512-MB, 1-GB, 2-GB, or 4-GB modules. The memory sockets are located on the system board under the processor shroud and are split into two separate groups of four sockets each.

  • Page 129: Memory Sparing Support

    Table 3-1. Memory Configurations Total System Memory DIMM Socket Single- Dual-Processor DIMM A1/ DIMM A2/ DIMM A3/ DIMM A4/ Processor System DIMM B1 DIMM B2 DIMM B3 DIMM B4 System 1 GB 2 GB 512 MB 512 MB 2 GB 4 GB 512 MB 512 MB...
  • Page 130 channel. For dual-rank DIMMs, two DIMMs are also required for sparing, but as only the first rank of each DIMM is allocated, only half of a dual-rank DIMM’s capacity is allocated for sparing. The second ranks on both DIMMs are available memory. Memory sparing calculates the appropriate DIMMs to spare by searching the DIMM sockets, starting with the higher-numbered socket pair (specifically, sockets A3 and A4 or sockets B3 and B4), for an amount of memory large...

  • Page 131: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 132 Figure 3-33. Installing and Removing a Memory Module memory module memory module socket ejectors (2) memory module socket alignment key 7 Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.

  • Page 133: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 134: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 135 3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Remove the processor shroud. See "Removing the Processor Shroud" on page 72. NOTICE: When you remove the heat sink, the possibility exists that the processor might adhere to the heat sink and be removed from the socket.
  • Page 136 Figure 3-34. Installing and Removing the Heat Sink heat sink release lever retainers (2) release levers (2) thermal grease 7 Wait 30 seconds for the heat sink to loosen from the processor. 8 Gently lift the heat sink off of the processor and set the heat sink aside. NOTE: Lay the heat sink on its side to avoid contaminating the thermal adhesive on the bottom of the heat sink.

  • Page 137: Installing A Processor

    Figure 3-35. Installing and Removing a Processor notch in processor (2) processor ZIF socket shield socket-release lever ZIF socket processor shield socket key (2) 11 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.
  • Page 138 4 Install the processor in the socket. NOTICE: Positioning the processor incorrectly can permanently damage the system board or the processor when you turn it on. When placing the processor in the socket, be careful not to bend the pins in the socket. Avoid touching the socket pins or the pads on the processor when handling the processor or the system board.

  • Page 139: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 140 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 68. 3 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 4 Remove the processor shroud.
  • Page 141 While supporting the battery connector, press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negative side of the connector. See Figure 3-36. NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 142: Chassis Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 143: Installing The Chassis Intrusion Switch

    Figure 3-37. Removing and Installing the Chassis Intrusion Switch securing bracket notch chassis intrusion switch INTRUSION connector on system board Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See Figure 3-37. 2 Slide the switch into the securing bracket notch. 3 Connect the switch cable to the INTRUSION connector on the system board.

  • Page 144: Power Supply Distribution Board

    7 Reattach any peripherals, then connect the system to the electrical outlet. 8 Turn on the system and attached peripherals. Power Supply Distribution Board If your system has redundant power supplies, it will have a power supply distribution board inside the system. Removing the Power Supply Distribution Board 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 145 Figure 3-38. Removing and Installing the Power Supply Distribution Board Shroud shroud touch point power supply distribution board shroud shroud release latch shroud alignment guides 7 Disconnect the four power cables from the connectors on the power supply distribution board. See Figure 3-39. If you intend to replace the power supply distribution board, leave the power cables attached to the system board.
  • Page 146 Figure 3-39. Power Supply Distribution Board Connections system board power cables (4) power connectors (4) power supply distribution board 8 Pull and hold the blue release pin, and slide the board to the left. Pull the board away from the power supply cage until the securing slots are free from the securing tabs, and lift the board out of the chassis.
  • Page 147 Figure 3-40. Removing and Installing the Power Supply Distribution Board release pin securing slots (4) power supply distribution board securing tabs (4) power supply cage 9 If you intend to replace the redundant power supplies with a non- redundant power supply, install the power supply cage cover on the power supply cage.

  • Page 148: Installing The Power Supply Distribution Board

    Install a non-redundant power supply. See "Installing a Non-redundant Power Supply" on page 81. Figure 3-41. Removing and Installing the Power Supply Cage Cover power supply cage cover release pins (2) release pin alignment holes (2) power supply cage Installing the Power Supply Distribution Board 1 If present, remove the power supply cage cover.

  • Page 149: Sas/Sata Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 150 2 Remove the front-drive bezel. See "Removing the Front Drive Bezel" on page 66. 3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Remove the processor shroud.

  • Page 151: Installing The Sas/Sata Backplane

    Figure 3-42. Removing and Installing the SAS/SATA Backplane backplane release pin securing tabs (4) securing slots (4) SAS connector backplane connector SAS/SATA backplane SAS cable connector power cable Installing the SAS/SATA Backplane 1 Position the SAS/SATA backplane so that the securing tabs on the chassis are fully inserted into the securing slots on the backplane.

  • Page 152: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 153 4 Disconnect the control panel cable at back of the control panel. See Figure 3-43. Squeeze the metal tabs on the ends of the cable connector. Gently work the connector out of the socket. Figure 3-43. Removing and Installing the Control Panel control panel cable screw holes (2) screws (2)

  • Page 154: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 155 2 Open the system. See "Opening the System" on page 68. 3 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 4 Remove the processor shroud. See "Removing the Processor Shroud" on page 72. 5 Depending on your configuration, disconnect the following cables from the system board.
  • Page 156 CAUTION: The processor and heat sink can become extremely hot. Allow sufficient time for the processor and heat sink to cool before handling. NOTICE: To prevent damaging the processor, do not pry the heat sink off of the processor. 12 Remove the processor(s). See "Removing a Processor" on page 134. 13 If applicable, remove the SAS/SATA backplane.

  • Page 157: Installing The System Board

    system board release pin system board system board touch point system board securing slots Installing the System Board 1 Align the back connectors on the system board with the cutouts in the back of the chassis. Ensure the system-board tray is square with the chassis so that the securing tabs on the chassis fully insert into the system-board securing slots.
  • Page 158 • Diskette data cable to the FLOPPY connector • PATA data cable to IDE connector • Expansion card fan cable to the FAN1 connector • System fan cable to the FAN2 connector • SAS LED cable to the PERC_LED connector •...

  • Page 159: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 160: Checking The Equipment

    Table 4-1. Start-up Routine Indications (continued) Look/listen for: Action The USB diskette drive activity See "Troubleshooting a Diskette Drive" on indicator. page 176. The USB CD drive activity indicator. See "Troubleshooting an Optical Drive" on page 178. The hard-drive activity indicator. See "Troubleshooting a Hard Drive"...

  • Page 161: Troubleshooting The Keyboard

    2 Check the video interface cabling from the system to the monitor. 3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 193. If the tests run successfully, the problem is not related to video hardware.

  • Page 162: Troubleshooting The Mouse

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Turn off the system and attached peripherals and unplug the system from the power source.
  • Page 163 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 164: Troubleshooting Serial I/O Problems

    Close the system. See "Closing the System" on page 70. Reconnect the system and peripherals to power and restart. If the mouse and keyboard are operational, proceed to the next step. If the mouse and keyboard are still not operational, see "Getting Help" on page 205.

  • Page 165: Troubleshooting A Serial I/O Device

    Troubleshooting a Serial I/O Device Problem • Device connected to the serial port is not operating properly. Action 1 Turn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a working cable, and turn on the system and the serial device.
  • Page 166 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 167: Troubleshooting A Nic

    Close the system. See "Closing the System" on page 70. Reconnect the system and peripherals to power and restart. If all USB devices are operational, proceed to the next step. If the USB devices are still not functioning, see "Getting Help" on page 205.

  • Page 168: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 169: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 170: Troubleshooting The System Battery

    5 Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on page 193. If the tests fail, see "Getting Help" on page 205. Troubleshooting the System Battery Problem • System message indicates a problem with the battery. •...

  • Page 171: Troubleshooting Redundant Power Supplies

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 172: Troubleshooting System Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 173: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 174 If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. If the problem is not resolved or if the system is not operational, continue to the next step. 2 Turn off the system and attached peripherals, unplug the system from the power source and press the power button, and then reconnect the system to power.

  • Page 175: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 176: Troubleshooting A Diskette Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 177 2 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 193. 3 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 4 Open the system. See "Opening the System" on page 68.

  • Page 178: Troubleshooting An Optical Drive

    If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next step. If the tests fail, see "Getting Help" on page 205. 20 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.

  • Page 179: Troubleshooting A Scsi Tape Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Try using a different CD or DVD that you know works properly.
  • Page 180 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 181: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 182: Troubleshooting A Hot-Plug Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 183 This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 193. Depending on the results of the diagnostics test, proceed as needed through the following steps.

  • Page 184: Troubleshooting A Sas Or Sas Raid Controller

    If the hard drive functioned properly in another bay but does not function in the original bay, the SAS/SATA backplane has a defective connector. See "Getting Help" on page 205. 9 Check the cable connections inside the system: Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 185 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 186: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 187 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Ensure that each expansion card is firmly seated in its connector.

  • Page 188: Troubleshooting The Microprocessors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 189 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Remove the processor shroud.
  • Page 190 18 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 19 Close the system. See "Closing the System" on page 70. 20 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
  • Page 191 Troubleshooting Your System...
  • Page 192 Troubleshooting Your System...

  • Page 193: Running The System Diagnostics

    ® supported Microsoft Windows and Linux operating systems are available at support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell PowerEdge Diagnostics User's Guide. System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices.

  • Page 194: When To Use The System Diagnostics

    • View status messages that inform you if tests are completed successfully. • View error messages that inform you of problems encountered during testing. When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated.

  • Page 195: Using The Custom Test Options

    Table 5-1. System Diagnostics Testing Options Testing Option Function Express Test Performs a quick check of the system. This option runs device tests that do not require user interaction. Use this option to quickly identify the source of your problem. Extended Test Performs a more thorough check of the system.

  • Page 196: Viewing Information And Results

    • Test Iterations — Selects the number of times the test is run. • Log output file pathname — When checked, enables you to specify where the test log file is saved. Viewing Information and Results The tabs in the Customize window provide information about the test and the test results.

  • Page 197: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 198 Figure 6-1. System Board Jumpers and Connectors 6 7 8 38 37 36 35 34 33 32 31 29 28 Jumpers and Connectors...
  • Page 199 Table 6-1. System Board Jumpers and Connectors Item Connector Description PCIX_5 PCI-X connector (slot 5) PCIE_X8_4 PCIe x8 connector (slot 4) PCIE_X4_3 PCIe x4 connector (slot 3) PCIE_X4_2 PCIe x4 connector (slot 2) (reserved for PERC SLOT SAS card) PCIE_X4_1 PCIe x4 connector (slot 1) (reserved for DRAC SLOT RAC card)
  • Page 200 Table 6-1. System Board Jumpers and Connectors (continued) Item Connector Description CPU1 Microprocessor 1 BATTERY System battery PATA drive connector FLOPPY Diskette drive connector J_I2C_BP SAS/SATA backplane connector INTRUSION Chassis intrusion switch connector PERC_LED SAS card LED connector SATA_D SATA_D drive connector SATA_C SATA_C drive connector SATA_B...

  • Page 201: Sas/Sata Backplane Board Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 202 Figure 6-2. SAS/SATA Backplane Connectors front back release pin SAS/SATA connector backplane connector SAS/SATA backplane power connector SAS/SATA drive connectors (4) Jumpers and Connectors...

  • Page 203: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 204 Jumpers and Connectors...

  • Page 205: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 206 Getting Help...
  • Page 207 Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature —...
  • Page 208 bit — The smallest unit of information interpreted by your system. blade — A module that contains a processor, memory, and a hard drive. The modules are mounted into a chassis that includes power supplies and fans. BMC — Baseboard management controller. boot routine —...
  • Page 209 control panel — The part of the system that contains indicators and controls, such as the power button and power indicator. controller — A chip that controls the transfer of data between the processor and memory or between the processor and a peripheral. conventional memory —...
  • Page 210 DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200. DRAM — Dynamic random-access memory. A system’s RAM is usually made up entirely of DRAM chips.
  • Page 211 F — Fahrenheit. FAT — File allocation table. The file system structure used by MS-DOS to organize ® ® and keep track of file storage. The Microsoft Windows operating systems can optionally use a FAT file system structure. flash memory — A type of EEPROM chip that can be reprogrammed from a utility on diskette while still installed in a system;...
  • Page 212 headless system — A system or device that functions without having a keyboard, mouse, or monitor attached. Normally, headless systems are managed over a network using an Internet browser. host adapter — A host adapter implements communication between the system’s bus and the controller for a peripheral device.
  • Page 213 Kb — Kilobit(s); 1024 bits. KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. key combination — A command requiring you to press multiple keys at the same time (for example, <Ctrl><Alt><Del>). kg — Kilogram(s); 1000 grams. kHz —...
  • Page 214 LVD — Low voltage differential. m — Meter(s). mA — Milliampere(s). MAC address — Media Access Control address. Your system’s unique hardware number on a network. mAh — Milliampere-hour(s). Mb — Megabit(s); 1,048,576 bits. MB — Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,000,000 bytes.
  • Page 215 ms — Millisecond(s). ® MS-DOS — Microsoft Disk Operating System. NAS — Network Attached Storage. NAS is one of the concepts used for implementing shared storage on a network. NAS systems have their own operating systems, integrated hardware, and software that are optimized to serve specific storage needs.
  • Page 216 pixel — A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down. POST —...
  • Page 217 — An I/O port used most often to connect a modem to your system. You can usually identify a serial port on your system by its 9-pin connector. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 218 SNMP — Simple Network Management Protocol. A standard interface that allows a network manager to remotely monitor and manage workstations. spanning — Spanning, or concatenating, disk volumes combines unallocated space from multiple disks into one logical volume, allowing more efficient use of all the space and all drive letters on a multiple-disk system.
  • Page 219 termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices.
  • Page 220 video adapter — The logical circuitry that provides (in combination with the monitor) your system’s video capabilities. A video adapter may be integrated into the system board or may be an expansion card that plugs into an expansion slot. video driver — A program that allows graphics-mode application programs and operating systems to display at a chosen resolution with the desired number of colors.
  • Page 221 XML — Extensible Markup Language. XML is a way to create common information formats and to share both the format and the data on the World Wide Web, intranets, and elsewhere. ZIF — Zero insertion force. Glossary...
  • Page 222 Glossary...
  • Page 223 16 battery (system) connectors replacing, 139 back-panel, 15 front-panel, 13 bezel (front drive) NICs, 15 insert, 67 serial port, 15 removing, 66 USB, 13, 15 replacing, 66 video, 15 blank contacting Dell, 205 hard drive, 91 control panel assembly Index...
  • Page 224 108 replacing, 111 cooling fans troubleshooting, 186 troubleshooting, 172 external devices connecting, 16 damaged systems troubleshooting, 169 features Dell back-panel, 15 contacting, 205 front-panel, 13 diagnostics advanced testing options, 195 messages, 41 testing options, 194 guidelines when to use, 194...
  • Page 225 indicators keyboard back-panel, 15 troubleshooting, 161 front-panel, 13 NIC, 18 power, 17 insert on front drive bezel LOM NIC daughter card removing, 67 removing, 120 replacing, 67 installing 5.25-inch drive, 101 CD/DVD drive, 101 memory chassis intrusion switch, 143 troubleshooting, 173 control panel assembly, 154 memory key connector diskette drive, 94...
  • Page 226 processor installing, 137 removing, 134 indicators, 18 troubleshooting, 188 NIC TOE, 123 upgrades, 134 NICs connectors, 15 troubleshooting, 167 RAC card installing, 120 removing, 118 opening the system, 68 RAID battery installing, 116 removing, 117 recommended tools, 64 password removing disabling, 203 3.5-inch drive, 91 setup, 59...
  • Page 227 53, 57 serial port tape drive connector, 15 installing, 101 setup password, 59 removing, 97 startup troubleshooting, 179 accessing system features, 12 telephone numbers, 205 support TPM security, 53 contacting Dell, 205 troubleshooting system CD/DVD drive, 178 closing, 70 Index...
  • Page 228 cooling fans, 172 connectors (front panel), 13 damaged system, 169 troubleshooting, 165 diskette drive, 176 USB key expansion cards, 186 troubleshooting, 175 external connections, 160 hard drive, 181 internal USB key, 175 keyboard, 161 video memory, 173 connector, 15 microprocessor, 188 troubleshooting, 160 mouse, 162 NIC, 167...
  • Page 229 Index...
  • Page 230 Index...

Table of Contents