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3
Trouble shooting
Faults often have simple explanations.
T r o u b l e s h o o t i n g
Before calling the customer service,
Fault table
Problem
The appliance no longer
responds.
Coffee or milk froth quality var-
ies considerably.
The individually selected
per-cup quantity is not reached.
Coffee dispensing slows to a
trickle or stops completely
No coffee dispensed, only
water.
Coffee has no "crema".
The coffee is too "acidic".
The coffee is too "bitter".
The coffee tastes "burnt".
Reason
Fault in the appliance.
Build-up of limescale in the
appliance.
Grinding level is too fine.
Heavy build-up of limescale in
the appliance.
Air in the water filter.
An empty bean container is not
detected by the appliance.
The coffee shaft on the brewing
unit is blocked.
Beans are not falling into the
grinding unit (beans too oily).
Unsuitable type of coffee.
The beans are no longer freshly
roasted.
The grinding level is not suita-
ble for the coffee beans.
Grinding level set too coarse.
Unsuitable type of coffee.
Coffee is ground too fine.
Unsuitable type of coffee.
Coffee is ground too fine.
Unsuitable type of coffee.
please refer to the fault table and
attempt to correct the fault yourself.
Please read through the safety
information at the beginning of these
instructions.
Remedial action
Pull out the mains plug, wait
5 seconds, plug it back in.
Descale the appliance in accordance
with the instructions.
Set a coarser grinding level.
Descale the appliance as described in
the instructions.
Immerse the water filter into water until
no more air bubbles escape; insert the
filter again.
Pour in coffee beans
Note: The appliance will adjust to the
coffee beans upon the next dispensing
process.
Clean the brewing unit. ~ "Cleaning
the brewing unit" on page 44
Gently tap the bean container.Possibly
change the type of coffee. When the
bean container is empty, wipe it with a
dry cloth.
Use a type of coffee with a higher pro-
portion of robusta beans.
Use fresh beans.
Set a finer grinding level.
Set a finer grinding level.
Use a darker roast.
Set a coarser grinding level.
Change the type of coffee.
Set a coarser grinding level.
Change the type of coffee.
Trouble shooting en
47
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