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If Something Goes Wrong
Abnormal system shutdown
If you perform an abnormal system shutdown and your system does not restart when you
press the Power On/Off button:
1
Unplug the server's power cable(s), wait approximately 30 seconds, then reconnect
the power cable(s).
2
Press the power button again.
Before calling for service
If you cannot solve the problem yourself, please confirm and record the following
information prior to contacting Toshiba Technical Support:
❖
Product name and model number of the server (located on the rear of the server)
❖
Serial number of the server
❖
List of hardware and software components installed in the server
❖
Brief statement of the problem
❖
How frequently the problem occurs
❖
Environment in which the problem occurred
❖
Method of simulating the problem
Toshiba Technical Support
If you need assistance:
❖
www.support.toshiba.com
Download the latest drivers, view detailed installation instructions, and access the latest
server information
❖
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
Abnormal system shutdown
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